Strategic leadership handout
Strategic leadership handout Strategic leadership handout
13/03/13 Driver tree -‐ Insurance 1 Strategic Drivers Revenue $100 H GOALS +30% -3.1% -3.5% -18.7% -16.0% -$1 -$1 -$3 -$2 2 3 4 5 Claims $32 Commissions $28 Mkt and sales cost $16 Operations cost $12 L L M H Operating ProTit $12 +$7 +58% www.purplecandor.com Driver tree -‐ Telco 1 Strategic Levers Revenue $100 GOALS +30% -3.1% -3.5% -18.7% -16.0% -$1 -$1 -$3 -$2 2 3 4 5 Marketing $32 Billing $28 Administration $16 Network maintenance $12 Operating ProTit $12 +$7 +58% www.purplecandor.com 20
13/03/13 -3.1% -2% -1% -0.1% Strategic Driver: Claims Drivers behind Claims REDUCE: H • Re-‐insurance costs M • Claims management costs L • Claims incidents M • Claims leakage • Leakage audits • Private Eye Strategic Programs • Renegotiate contract $20m $200.000 • Single claims process and system www.purplecandor.com $10m +10% Strategic Driver: Revenue MUST WIN BATTLES Drivers behind revenue INCREASE: H • Online sales M • Agent footprint L • New product/markets Strategic Programs • Online-‐full service • Social media • New agents in Perth • More agents in rural vic • New all-‐in-‐one product • Product X www.purplecandor.com 21
- Page 1 and 2: 13/03/13 Goals Strategy Phil Abern
- Page 3 and 4: 13/03/13 The problem Too much wo
- Page 5 and 6: 13/03/13 Impact? Waste Lower prod
- Page 7 and 8: 13/03/13 Has it solved the pro
- Page 9 and 10: 13/03/13 Theory of constraints
- Page 11 and 12: 13/03/13 SFll struggling…. How
- Page 13 and 14: 13/03/13 It’s hard to prioriF
- Page 15 and 16: 13/03/13 Our 45 min journey So
- Page 17 and 18: 13/03/13 Our 45 min journey So
- Page 19: 13/03/13 Plan Schedule Resource St
- Page 23 and 24: 13/03/13 Levels of strategy -
- Page 25 and 26: 13/03/13 The funnel of work Go
- Page 27 and 28: 13/03/13 A Fp for successful s
- Page 29 and 30: 13/03/13 The heart of the maWe
- Page 31 and 32: 13/03/13 Impact of tradiFonal s
- Page 33 and 34: 13/03/13 Success Doing the right
- Page 35: 13/03/13 Q&A Phil Abernathy phil@
13/03/13 <br />
-3.1%<br />
-2%<br />
-1%<br />
-0.1%<br />
<strong>Strategic</strong> Driver: Claims <br />
Drivers behind Claims<br />
REDUCE: <br />
H<br />
• Re-‐insurance costs <br />
M • Claims management costs <br />
L • Claims incidents <br />
M • Claims leakage <br />
• Leakage audits <br />
• Private Eye <br />
<strong>Strategic</strong><br />
Programs<br />
• Renegotiate <br />
contract <br />
$20m<br />
$200.000<br />
• Single claims <br />
process and <br />
system <br />
www.purplecandor.com<br />
$10m<br />
+10%<br />
<strong>Strategic</strong> Driver: Revenue <br />
MUST WIN BATTLES <br />
Drivers behind revenue<br />
INCREASE: <br />
H<br />
• Online sales <br />
M • Agent footprint <br />
L • New product/markets <br />
<strong>Strategic</strong><br />
Programs<br />
• Online-‐full <br />
service <br />
• Social media <br />
• New agents in <br />
Perth <br />
• More agents in <br />
rural vic <br />
• New all-‐in-‐one <br />
product <br />
• Product X <br />
www.purplecandor.com<br />
21
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