Package

Package
with Care
A Guide To Packing Your Shipments

Shipping Checklist
Make sure you:
❑ Use a rigid box with flaps intact.
❑ Remove any labels, Hazardous Materials indicators,
and other shipment markings from the box.
❑ Wrap items separately.
❑ Use adequate cushioning material.
❑ Use strong tape designed for shipping.
❑ Do not use string or paper over-wrap.
❑ Use a single address label that has clear, complete
delivery and return addresses.
❑ Place a duplicate address label inside the box.
NOTE: To prepare packages for UPS ® shipment, you can use
your own packaging or containers available from UPS. We offer
a variety of containers free of charge for UPS Air Services. We also
offer corrugated cartons and packaging materials for purchase.
UPS Packaging Supplies may be billed to your UPS account or
a major credit card. Terms and conditions will apply. For either
of these options, please visit “Supplies” at ups.com. ®

Step-by-Step
Simply by observing a few basic principles when preparing
your shipment, you can help ensure that your package
travels safely to its destination. The four steps outlined
here cover the key considerations in packing most articles
with care.
Step1
Use a corrugated box.
Use a new or “almost new”
corrugated box. The more
a box is used, the more it
loses its original protective
qualities and may not
adequately protect your
shipment. If you must
reuse a box, make sure
it is rigid and in excellent
condition with no punctures,
tears, rips, or corner damage, and that all flaps are intact.
Shoeboxes, gift boxes, or other paperboard boxes are not
recommended. Remove old address labels, Hazardous
Materials indicators such as diamond labels and markings,
as well as delivery markings and bar codes from the
previous shipment.
(BOX MANUFACTURER)
THIS
SINGLEWALL
BOX MEETS ALL CONSTRUCTION
REQUIREMENTS OF APPLICABLE
FREIGHT CLASSIFICATION
BURSTING
TEST 200
LBS PER
SQ INCH
MIN COMB
WT FACINGS 84
LBS PER
M SQ FT
BOX CERTIFICATE
SIZE LIMIT
75
INCHES
GROSS
WT LT 65
LBS
(CITY
&
STATE)
UPS ® recommends choosing a box strength
that is suitable for its contents, based
on the UPS Box Strength Guidelines.
Never exceed the maximum gross
weight limit for the box, which is printed
on the Box Maker’s Certificate on the
bottom flap of most boxes.
After years of testing and analysis, engineers at the UPS
Professional Services TM Package Lab (see page 11) have
developed box strength specifications for single-package
distribution. Refer to the chart on page 2 for recommendations
in determining the proper size and maximum
gross weight limit of a box.
1

Step1
Use a corrugated box. (cont.)
Follow these steps when using the UPS Box Strength
Guidelines chart to select the most appropriate box
for your shipment.
1. Weigh items to be shipped.
2. Measure and add together the length, width,
and height of the box.
3. Select the appropriate row where the criteria
in both columns A and B are met.
4. Use column C to identify the recommended Bursting
Test strength box. Or, use column D to identify the
recommended Edge Crush Test strength box. At least
one of these specifications can be found on the Box
Maker’s Certificate.
NOTE: A double-wall container should be used for an item(s)
weighing more than 80 pounds.
UPS Box Strength Guidelines
A B C D
Maximum
Weight of Size Limit Bursting Edge Crush
Contents of Box (inches) Test Test (ECT)
(lbs.) L + W + H (lbs. per sq. in.) (lbs. per in. width)
SINGLE-WALL CORRUGATED CONTAINERS
30 75 200 32
40 75 200 40
50 85 250 44
65 95 275 55
80 105 350 NA
DOUBLE-WALL CORRUGATED CONTAINERS
60 85 200 48
80 95 275 51
100 105 350 61
120 110 400 71
140 115 500 82
150 120 600 NA
The above box strengths are only guidelines to help assure the
containment and protection of products transported through
single-package distribution environments. They are not to be
considered packaging specifications, and all packaged products
should be tested in accordance with industry-recognized performance
tests to ensure the most appropriate level of product
protection is achieved.
2

Step2
Provide internal protection.
It’s important to cushion the
contents of your package
properly.
Wrap each item separately.
Fragile articles*
need suitable separation
from each other and
from the corners, sides,
top, and bottom of the
box. Each item should
be surrounded by at least
two inches of cushioning and be placed at least two inches
away from the walls of the box. This will prevent productagainst-product
damage and protect the contents from
shock and vibration which can pass from the outside of
the box to the contents.
Proper cushioning material, combined with a strong outer
container, will protect your shipment. Use enough cushioning
material to ensure that the contents cannot move
when you shake the box. The following materials can be
used for cushioning and protection:
Air-encapsulated plastic (bubble pack)
– Designed to protect and cushion lightweight items.
– Use multiple wraps/layers to ensure product is
completely protected, especially around corners
and edges.
Inflatable packaging (air bags)
– Used primarily as void-fill material for lightweight
items.
– Can be preformed to provide proper cushioning
performance for specific products.
– Extreme hot or cold temperatures may affect
the ability of air bags to provide adequate product
protection.
– Not recommended for items with sharp corners
or edges.
*Fragile objects – such as electronics, glass, ceramics, and artwork –
may require special packaging for safe shipment; these packages
may require added cushioning or a double box. For assistance
with packing fragile objects, contact the UPS Professional
Services Package Lab at package_testing@ups-psi.com or call
1-877-877-7229.
3

Step2
Provide internal protection. (cont.)
Expanded polystyrene “peanuts”
– Used primarily as void-fill material for lightweight
items.
– Overfill the box with peanuts, then gently close
the flaps and seal.
– Due to the shifting and settling properties of peanuts,
it is recommended that a minimum of three inches
of cushioning be used around the contents.
– Not recommended for use with flat, narrow, or dense
products that may migrate to the edge or bottom
of the carton during transit.
Engineered foam enclosures
– Should be preformed for specific products for proper
cushioning performance.
– Materials may include expanded polystyrene,
polyethylene, polypropylene, or copolymers.
Foam-in-place (a foam, sprayed into the box or mixed
in packets, that expands and forms a protective mold
around contents)
– Provides good cushioning when foam is evenly
distributed around the contents.
– Select appropriate density of foam to meet packaging
needs which can range from void-fill application to
high-performance cushioning.
Corrugated board
– Can be laminated together to form blocks or pads,
which are useful for blocking and bracing items inside
the box.
– Can also be die-cut, slit, or scored to form trays,
partitions, or liners to increase package strength,
improve performance, or separate items from each
other within the package.
– Not recommended for fragile items.
4

Paper cushioning (multilayered paper padding) –
not newspaper
– Ideal for wrapping medium-to-large-sized, non-fragile
items and those that may require moisture absorption.
– Excellent for void fill.
Crumpled kraft paper – not newspaper
– Used primarily as a void-fill material for light-tomedium-weight,
non-fragile items and items that
are suitable for such packing materials.
– To enhance performance, it is recommended that
the paper be tightly crumpled.
– Use at least four inches of paper around and between
the contents. Ensure that there is at least four inches
of packing on all six sides of the box.
Clothing, blankets, and pillows are not proper cushioning
materials.
Step3 Close it securely.
Proper closure is just as
important as adequate
cushioning.
To close a box securely,
apply three strips of
tape to both the top
and bottom of the box,
so the middle and two
edge seams are sealed
(see illustration at right).
Use a strong tape such as the types described below:
Pressure-sensitive plastic or nylon-reinforced tape
– Use a tape at least two inches or more in width.
– Generally, the easiest, most convenient tape to use.
It is versatile because it will adhere without water
and can stick to a variety of surfaces and shapes.
5

Step3 Close it securely. (cont.)
Water-activated reinforced tape
– Use 60-pound grade tape at least three inches wide.
– Reinforced fibers in the tape provide additional
strength, making it less susceptible to splitting
or tearing.
– Caution: Adhesion to the container may be affected
by elements such as high humidity, wetness of tape,
or dust.
Do not use masking, cellophane, duct, or water-activated
paper tapes; also, do not use string or paper over-wrap.
Step4 Use proper labeling.
For timely and accurate delivery, keep these points
in mind when labeling your package:
Always include the receiver’s
ZIP Code ® with the complete
address. For international
shipments, include a
contact name, telephone
number, and postal code.
Make every effort to obtain
a street address. If you do
use a P.O. box address, the
recipient’s telephone number must be included on the
label. A package addressed to a P.O. box may experience
delays and will not be covered by any UPS Service
Guarantee. An Address Correction charge also will apply.
Army Post Office (APO) and Fleet Post Office (FPO)
addresses are not accepted by UPS.
Include the suite, apartment, or unit number,
if applicable. Failure to do so may subject the shipper
to an Address Correction charge.
Place the shipping label on the top of the box. To avoid
confusion, place only one address label on the box.
If using a packing slip, place it on the same surface
of the box as the address label.
6

Do not place the label on a seam, edge, closure,
or on top of sealing tape.
Remove or cross out old labels or markings.
Always include your complete return address including
full street address and ZIP Code. For international
shipments, include a contact name, telephone number,
and postal code.
Place a duplicate label or other form of address information
inside the package.
NOTE: If using a mailing tube, place the label horizontally,
with the sides of the label pointing toward the ends of the tube,
so the bar code can be scanned. If labeling an irregularly shaped
item, make sure the label is placed on a flat surface to allow for
scanning.
NOTE: The smart labels produced by UPS OnLine WorldShip, ®
UPS Internet Shipping, UPS CampusShip Ț M and UPS OnLine ®
Compatible Vendor shipping systems include bar codes and
routing codes that help ensure accurate routing and prompt
delivery of your shipments. In addition, the use of smart labels
allows for fast access to tracking and delivery information.
Guidelines for Packages
Weighing More Than 70 Pounds
Packaging materials need to be evaluated carefully
for packages weighing more than 70 pounds.
Boxes need to be of strong construction, preferably
with seams that are stitched or stapled, not glued.
Check the strength of the box by checking the Box
Maker’s Certificate to make sure the size limit and gross
weight limit are not exceeded. For recommendations on
determining the proper size and maximum gross weight
limit of a box for individual package shipments, refer
to the UPS Box Strength Guidelines chart in Step 1
(page 2) of this brochure.
Use new boxes whose strength has not been compromised
by humidity or prior-use wear and tear.
Seal with heavy-duty tape, preferably reinforced, by
applying three strips to both the top and bottom of
the box so the middle and two edge seams are sealed.
7

011468
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Guidelines for Packages Weighing
More Than 70 Pounds (cont.)
Dense cushioning material is a must. Expanded
polystyrene “peanuts” and crumpled paper are not
acceptable because they crush and shift under heavy
loads. Customized corrugated board or engineered foam
enclosures are more suitable and reinforce the rigidity
of the outer box.
HEAVY PACKAGE
WEIGHT
lbs
70 lbs+
31.5 kg+
A UPS Heavy Package sticker is required
whenever you ship packages weighing more
than 70 pounds. Place the sticker to the right
of the address label, and write the package’s
weight in the white box.
Maximum Package Weight and Size
The following weight and size limits apply to all packages
shipped with all UPS service options except UPS SonicAir, ®
unless otherwise indicated:
The maximum weight is 150 pounds per package
for domestic shipments.*
The maximum size is 130 inches in length and girth
combined.
Step 1: Measure Girth
Step 2: Measure Length
GIRTH
• • • • •
•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•
•• • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • •
LENGTH
•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-••-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•
•• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-
-•
•
•
•
• • • • • • • • • • • • • • • • • • • • • • • • • • • ••
•
•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•
•••••••• ••••••••••••••••• •••• ••••••••• ••• • ••••••••••••••••••••••••
Step 3: Add Length and Girth
NOTE:
– Girth is the distance all the way around the package or object
at its widest point perpendicular to the length.
– Length is the longest side of a package or object.
*For international shipments, the maximum weight per package
may vary by destination or origin. Contact the UPS International
Customer Service Center at 1-800-782-7892 for details.
*The maximum weight for a Hazardous Materials/International
Dangerous Goods package (contractual service only) is 70 pounds,
unless further restricted in the Guide for Shipping Ground and
Air Hazardous Materials at ups.com. Call the UPS Hazardous
Materials Support Center at 1-800-554-9964 for details.
8

The maximum length is 108 inches. A package with
the longest side measuring over 60 inches or the secondlongest
side measuring over 30 inches in length will
be subject to an Additional Handling Charge.
Packages that exceed UPS weight and size limits are not
accepted for transportation. If found in the UPS system,
they are subject to an Over Maximum Limits charge.
Billable Weight Determination
The billable weight (actual, dimensional, or oversize
weight, depending on the service selected) and the size
of the box will affect the amount charged for shipping.
Refer to ups.com ® or the UPS Rate and Service Guide for
specifics on determining the billable weight of a package
or shipment.
Additional Handling Charge
For domestic (U.S.) shipments, an Additional Handling
Charge may be applied to the following:
Any article that is encased in an outside shipping
container made of metal or wood.
Any cylindrical item, such as a barrel, drum, pail,
or tire, that is not fully encased in a corrugated
cardboard shipping container.
Any package with the longest side exceeding
60 inches or its second-longest side exceeding
30 inches.
UPS also reserves the right to assess the Additional
Handling Charge for any package that, in UPS’s sole
discretion, requires special handling.
9

SHI PERS INTERNATIONAL
(123) 456-7890
5TH FL OR
1 50 W ANYWHERE STR ET
PHOENIX AZ 85027-3129
SHIP
TO:
SHIPPERS INTERNATIONAL 12 LBS
(123) 456-7890
5TH FL OR
1550 W ANYWHERE STR ET
PHOENIX AZ 85027-3129
JOHN SMITH
(987) 654-3210
ABC COMPANY
BUILDING 3 FLOOR 4
123 MAIN STREET
SHIP
TO:
JOHN SMITH
(987) 654-3210
ABC COMPANY
12 LBS 1 OF 2
42084170 672
1 OF 2
12 LBS
JOHN SMITH
(987) 654-3210
ABC COMPANY
BUILDING 3 FL OR 4
123 MAIN STR ET
SHI PERS INTERNATIONAL
(123) 456-7890
5TH FL OR
1 50 W ANYWHERE STR ET
PHOENIX AZ 85027-3129
SHIP
TO:
1 OF 2
42084170 672
Special Packaging Needs
If you ship the following items, consider their special
packaging needs:
Irregularly shaped items and bare metals: Tape the
address label on a flat surface of the item being shipped.
Cover the label with clear tape. Do not use “flying tags.”
Blunt all sharp or protruding edges with taped-on,
corrugated cardboard pieces.
Protect the surface of
the item as needed.
An Additional Handling
Charge will apply.
Fabric and wallpaper: Rolled goods travel best when
shipped in corrugated boxes. If a fabric or wallpaper roll
is shipped in a bag, it is recommended to use a bag with
a minimum thickness of six mils. Make sure the bag is
tightly wrapped and taped against the roll to reduce
the risk of tearing. A tail on an item shipped in a bag
must be compressed to the body of the item using tape.
Place the address label on a flat surface of the item being
shipped. Place duplicate
address labels inside
cores or between top
layers of material.
An Additional
Handling Charge
may apply.
Tires: Apply a wide band of pressure-sensitive tape
through the center and completely around the body
of the tire so that the tape is attached to itself.
Attach your address label to the tape
band where it covers the tread.
Cover the entire label with clear
tape. An Additional Handling
Charge will apply.
BUILDING 3 FLOOR 4
123 MAIN STREET
SALT LAKE CITY UT 84170-6672
UPS GROUND
;;
;;;;
;;;;;;;;;;;;;
;;;;;;;;;;;;;
;;;;;;;;;;;;;
;;;;;;;;;;
SALT LAKE CITY UT 84170-6672
UPS GROUND
UT 841 0-00
TRACKING #: 1Z 123 45E 03 1234 5671
UT 841 0-00
420841706672
TRACKING #: 1Z 123 45E 03 1234 5671
1Z 123 45E 03 1234 5671
1Z 123 45E 03 1234 5671
SALT LAKE CITY UT 84170- 672
UT 841 0-00
UPS GROUND
TRACKING #: 1Z 123 45E 03 1234 5671
1Z 123 45E 03 1234 5671
10

An accelerometer was The attached resultant to g-force the front levels Requested of the are CRT as By: follows and John the (drops Doe monitor 1-6): was packaged in
District: SNE
the original packaging and subjected to instrumented drop testing. The monitor was dropped
Region: Northeast
in its normal orientation Drop (drops No. 1D-2D) N 2 Pressure and in a vertical g-force orientation (screen facing downward,
drops 1E-2E) with the following 1 results: 110 PSI Product: 12 Computer Monitor – Model 123XYZ
2 165 PSI 19 Breakage of the monitor (breakage defined as the
Package Weight: 37 pounds Factory Package: Yes
3 210 PSI 23 Test Laboratory monitor being unable to be powered up) occurred
Drop No. Height g-force
51-53 Drop Kenosia No. Avenue
4 300
Number
PSI
of Items:
33
1 Height g-force
Capacity: N/A
Danbury, CT at 06810 the 48 g-force level. A second monitor was tested
1D 24" 5 350 36PSI 39 1E
to narrow the
24"
g-level at which
24
damage can occur.
2D 30" 6 400 Container 46PSI Style: 48 Regular 2E
The results Slotted 30"
are Container as follows (RSC) 36
(drops 1B-3B):
Normal Orientation Certification: 51 ECT Vertical Orientation
Drop No. N 2 Pressure g-force
Corrugation: Vertical Based CB-flute on the fragility testing results, damage can
1B 220 PSI
Testing Information Test Control Mfg’s Number: Joint:
26
Glued expect to occur at approximately 40 g’s in its normal
2B 310 PSI An inspection 35 4952149
Closure: Wide shipping Crown Staples orientation (Bottom) on a / 2" bottom PS Tape panel (Top) drop.
International Safe Transit Association 3B 350 Additional PSI of the interior Testing 40
Application: Performed Multiple (Bottom) / Multiple (Top)
(ISTA) Project 1A Compression: components
Dimensions: No Vacuum: 21 x 19.75 No x 20 (L x W x D, inches, OD)
Vibration Time: minutes A wooden Bridged mold was Impact: fabricated of the Nomonitor
Other:
simulate N/A Torque: the monitor No being
Frequency: CPM shipped in a vertical ECT: position revealed No and that Environmental: was subjected to Nofragility testing
Drop Height: inches with the following Burst: results a heat Nosink
Climatic: No
Packaging
(drops
Description
1C-4C):
No. Of Drops: Burst Results: (yellow N/Aarrow)
The is monitor positioned is contained in a poly bag and centrally
Results
Drop No. N Testing was terminated
2 Pressure located close within proximity g-force the shipping container by four molded
1C 350 expanded PSI to the CRT. polystyrene 41 (EPS) after edge the 4th protectors drop. The positioned
See Appendix A for comments and recommendations. 2C 450 along PSI
During
the no.
shipment
1-5, 52 1-6, 3-5 monitor and 3-6 was edges. able to A molded be
3C 550 EPS PSI
in
plank
its normal
is positioned 64 between powered the up, gimbal however and monitor
4C 700 casing. PSI An instruction 82 manual the color and pattern power cord was are also
orientation, downward movement of the packaged monitor can create a cantilever effect which
contained in separate poly disrupted bags. as shown in the following example:
can cause the CRT to come into contact with the heat sink and crack the circuit board. It is
recommended that a diagnostics test be performed on the circuit board containing the heat sink
to determine if this is the point of failure. An inspection of the bottom molded EPS foam edge
protectors also revealed a low amount of load bearing area for the monitor (colored in blue)
and a ridge along the bottom front edge protector (blue arrow) on which the gimbal is positioned
which can allow shock forces to be directly transmitted to the monitor.
Comments / Recommendations:
To possibly prevent monitor damage, the following is recommended:
For Lab Use Only: 2/3/97- (SLS)
1. Redesign the heat sink so that there is a minimum 0.5" distance between the heat sink
and CRT by either relocating the heat Before sink Testing or cutting away a section of the heat After sink Testing
at a 45º angle to allow for the minimum 0.5" space distance.
2. Redesign the foam edge protectors so that the monitor is shipped face down.
3. Increase the amount of foam load bearing area for the bezel (when designing the packaging
for the monitor to be shipped face down).
4. Allow a minimum 0.75" clearance between the base of the gimbal and any packaging
material (the molded EPS plank should remain to restrict the movement of the gimbal).
Packaging Engineer Signature:
Package Lab
One UPS Way
Hodgkins, IL 60525
Customer: ABC Company
A wooden mold was fabricated to duplicate the bottom molded
EPS edge protectors and the monitor 123 was Main subjected Street to fragility
Test Control Number: 4952149
testing at incremental g-force levels in Anywhere, its normal USA shipping
Date Tested: 2/3/97
orientation (note: a new monitor was used for testing after each
Shipper Number: 123456 Previous Test Number: N/A
damage was detected).
Previous Test Date: N/A
(123) 456-7890
5TH FL OR
PHOENIX AZ 85027-3129
JOHN SMITH
SHIP
TO:
SHI PERS INTERNATIONAL
(123) 456-7890
5TH FL OR
1 50 W ANYWHERE STR ET
PHOENIX AZ 85027-3129
SHIP
TO:
JOHN SMITH
(987) 654-3210
ABC COMPANY
12 LBS 1 OF 2
12 LBS
1 OF 2
42084170 672
Bundled or strapped boxes: Only same-sized boxes
may be strapped together. Use a minimum of four
crisscrossed bands, two in each direction. An address
label must be placed on each
box. When strapping boxes
together, each box must
be strong enough to hold
the total weight of the
strapped bundle. For
example, if two 40-pound
boxes are banded together
into an 80-pound package,
both components should be
in boxes with at least an 80-pound weight capacity.
An Additional Handling Charge may apply.
SHI PERS INTERNATIONAL
1 50 W ANYWHERE STR ET
(987) 654-3210
ABC COMPANY
BUILDING 3 FLOOR 4
123 MAIN STREET
SALT LAKE CITY UT 84170-6672
UT 841 0-00
BUILDING 3 FLOOR 4
123 MAIN STR ET
SALT LAKE CITY UT 84170-6672
UPS GROUND
UPS GROUND
UT 841 0-00
420841706672
TRACKING #: 1Z 123 45E 03 1234 5671
TRACKING #: 1Z 123 45E 03 1234 5671
1Z 123 45E 03 1234 5671
1Z 123 45E 03 1234 5671
UPS Professional Services TM
Package Lab
The UPS Professional Services Package Lab helps
customers find effective and cost-efficient packaging
for products. Packaging engineers evaluate the
current or proposed package, conduct a variety
of industry-accepted tests, and prepare a written
report that recommends modifications to improve
performance, economy, and efficient use of materials.
The package lab also monitors the latest developments
in package-testing research worldwide. Contact
your UPS account executive or the package lab
at package_testing@ups-psi.com, or call
1-877-877-7229 for details.
Appendix A (con’t)
Laboratory Test Report
Appendix A
11

Special Restrictions
Restrictions apply to the shipping of certain items, such
as firearms, ammunition, fireworks, hazardous materials,
Other Regulated Materials (ORM-D), hazardous waste,
international dangerous goods, alcoholic beverages,
international jewelry shipments, live animals, perishable
commodities, and articles of unusual value (as defined
in the UPS Tariff at ups.com).
Shippers are prohibited from shipping, and UPS does not
accept for transportation, articles having a value of more
than $50,000. Additionally, more restrictive value limits
apply to packages shipped as a result of a request for
service made through the Internet by a shipper who has
a UPS Internet Shipping account only; packages returned
via Print Return Label, Print and Mail Return Label,
Electronic Return Label, or 1 UPS Pickup Attempt Return
Services; packages shipped via a UPS Letter Center;
and Prepaid Letters.
For complete information on maximum liability, refer
to the Terms and Conditions of Service and the UPS Tariff
at ups.com. Call 1-800-PICK-UPS ® or visit ups.com for
guarantee details, service availability, and delivery-time
commitments.
Packaging Responsibility
It is the responsibility of the shipper to ensure that proper
packaging is used and that the contents of packages are
adequately and securely packed, wrapped, and cushioned
for transportation. The use of packaging provided by UPS,
or of packaging purchased from UPS, is not a guarantee
that an item is sufficiently packaged for transportation.
UPS does not provide special handling for packages
bearing “Fragile,” package orientation markings (e.g.,
“UP” arrows or “This End Up” markings), or any other
similar such markings.
Prohibited by Law
No service shall be rendered by UPS in the transportation
of any shipment that is prohibited by applicable law or
regulation of any federal, state, provincial, or local government
in the origin or destination country.
12

Helpful Hint
Your packages move through the global UPS distribution
system smoothly when you use smart labels. With a
series of scans, essential information about your packages
is provided to UPS. Smart labels:
Include routing codes to help ensure prompt delivery
of your shipments.
Provide quick access to tracking and delivery
information.
Save you time by eliminating handwritten labels.
Can be produced using UPS OnLine WorldShip, ®
UPS Internet Shipping, UPS CampusShip Ț M and
UPS OnLine ® Compatible Vendor shipping systems.
“Greener” Packaging
UPS conducted a joint project with the Alliance for
Environmental Innovation to improve the environmental
profile of UPS-provided packaging. The project
yielded natural resource conservation, energy savings,
and reductions in solid waste through the addition of
post-consumer recycled content, material substitution
and reduction, and paperboard and plastic reformulation.
UPS is the industry leader in environmentally
preferable performance-oriented packaging.

1-800- P I C K- U P S ®
ups.com ®
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