Melhanna Collection - Skandia Window Fashions

E56
Melhanna Collection
Frequently Asked Questions
we hold our vendors. It should not be an issue as long as your
customer orders all the window coverings for a single room at
the same time.
• If wood slats can have bow, camber or twist what problems
might one encounter when using woven wood shade window
coverings?
Like wood blinds fabric can also have bow, camber and
twist. When referring to fabric it is sometimes called bias. All
woven fabrics have bias regardless of fiber content. “Bias” can
be seen in 3 different forms.
Woven woods have all three bias forms present as well,
due to the yarns stretching as the material is woven on looms.
Front to back (twist). A spiral distortion along the
length of a piece of fabric. How the fabric is slit, glued or woven
at the mills is the cause of all
fabric bias twist.
Top to bottom (vertical)
bow is a curvature in the longitudinal
direction causing the
fabric to move away from a flat
plane. Print patterns and stitching
and glue lines make up the
majority of vertical (bow) bias
problems.
Side to side (horizontal)
camber is a curvature of the horizontal direction causing fabric
to move away from a flat plane. Print patterns and stitching and
glue lines make up the majority of horizontal (camber) bias
problems.
We list the acceptable standards used in determining
the bias you may experience under each product’s specifications.
It is important to make your customers aware that these
bias issues are an inherent part of the fabric used in the fabrication
of the product they selected, and are considered normal.
Melhanna Grass Cloths
• Will the new grasscloths match in color and texture to
the ones you installed for me last month?
When our suppliers paint, dye or extrude the materials
we use to fabricate our products, there are slight coloration
changes from each run. For example, when our
wood finisher paints slats in our color pure white, the final
color is affected by both temperature and humidity. If one
run is produced when the temperature is 78º and the
humidity is 60% and the next run is produced when the
temperature is 82º and the humidity is 78%, the differences
in temperature and humidity, will cause each run of pure
white slats to vary slightly in color.
• I ordered your Oriel grasscloth pattern and it appears
to be fraying on the edges. Will it unravel?
The unique style of Oriel is quite beautiful, but
Oriel does fray on the edges like a pair of cut off blue jeans.
The size of the frayed edge varies depending on the size of
the shade, and where the material is cut. But it will only fray
to the first yarn line.
• What is considered an acceptable tolerance for color or
texture match?
The commercial tolerance for an acceptable color or
texture match is a 2-foot separation. If there is no discernible
difference between two colors or textures when placed two feet
apart the difference is considered acceptable. The many factors
that influence color and texture make it impossible to paint,
dye, or extrude materials that match perfectly from run to run.
There will always be slight differences. However, our experience
has shown that these differences are not significant and
can only be seen if the materials are placed next to each other.
Holding the materials 2 feet apart, you will not be able to see a
discernible difference. This is the standard to which we hold our
vendors. It should not be an issue as long as your customer
orders all the window coverings for a single room at the same
time.
• Will my window covering discolor or fade?
Discoloration is usually defined as a color that changes
negatively and is generally used to describe a loss in a colors
intensity or the yellowing of the color. Discoloration or fading
can be caused by many factors including but not limited to the
temperature and humidity of the home, chemical cleaning
agents, long-term sun exposure, cigarette or cigar smoke, general
cleanliness of the home and the age of the product. Even
though we use the finest materials available, including the latest
UV (ultraviolet) resistant finishes, a reasonable amount of
discoloration over time is to be expected. The sun’s rays are very
damaging to vinyl and fabric materials. Over time, you can
expect the side of the product that faces the sun to become
slightly faded and a yellow cast or tint may become apparent.
Melhanna Roller Shades
• Why does my Melhanna roller shade roll up crooked?
Telescoping refers to the material rolling up
unevenly on the roller, resulting in an overhang of fabric on
one end. This can occur if the shade material is not placed
squarely on the roller system. Most of the time, telescoping
is the result of a non-level installation of the roller system.
This generally occurs on an inside-mounted product in a
window casing that is not level to begin with. This product
must be installed perfectly level in order to function properly.
This can be achieved by using a level for an outside
mount installation and a level and shims for an insidemount
installation.
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