Melhanna Collection - Skandia Window Fashions

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E54 Melhanna Collection Woven Woods - Exploded Views Panel Track All woven woods using our panel track system must have edge binding. 3.5mm Cording Pilot Carrier Guide for Panel Carrier Swivel Installation Bracket Stop Screw Pilot runner Velcro Strips Simple Angle and Double Angle Cord End Guide Cord End Guide Aluminum Track - white finish 2, 3, 4 and 5 channels Bottom Hem Weight Bars Edge Binding Color Chart Color Name Color # Color Name Color # Color Name Color # Color Name Color # Color Name Color # Cream EB-102 Birch EB-313 Petal EB-327 Red EB-872 Blue Jay EB-662 Vanilla EB-333 Caramel EB-316 Pale Pink EB-977 Primrose EB-703 Plum EB-690 Pale Yellow EB-104 Sand Dollar EB-315 Pink EB-331 Garnet EB-890 Deep Blue EB-695 Fawn EB-305 Light Ecru EB-324 Dark Rose EB-899 Russet EB-731 Aqua EB-952 Almond EB-997 Chocolate EB-290 Wine EB-337 Rose Mauve EB-356 Storm Blue EB-585 Milkshake EB-245 Toast EB-910 Pale Mauve EB-702 Blue EB-670 Turquoise EB-599 Brown EB-265 Ginger EB-979 Flint EB-902 Royal Blue EB-673 Bisque EB-508 Jute EB-304 Fog EB-975 Gray EB-321 Ocean EB-667 Olive EB-593 Praline EB-201 Black EB-995 Flint Green EB-927 Sea Turtle EB-638 Forest Shadow EB-590 Apricot EB-200 Nutmeg EB-990 Mercury EB-922 Aqua Marine EB-640 Sage EB-595 7/04
Melhanna Collection E55 Frequently Asked Questions Retail and Consumer Product Expectations At Skandia, we are constantly striving to improve our product quality and customer service. In doing so, we have compiled some very interesting statistics. Nearly one third of our customers experience virtually no problems that require Skandia’s assistance. This fact so intrigued us that we did a little investigating. What turned up was not totally unexpected. These satisfied customers had one thing in common. They informed their customers during the sale process not only about the features and benefits of the product but also about the limitations. In other words, they did not oversell the product. Our goal is to help you achieve greater profits by informing you, your sales personnel and consequently the consumer of the performance expectations for each of our products. This eliminates 97% of consumer complaints and helps you become the most knowledgeable window covering professional in the industry. Please take the time to review our frequently asked questions section and use the information to educate and inform your customers about product expectations. 7/04 Melhanna Woven Wood • Will the new woven woods match in color and texture to the ones you installed for me last month? When our suppliers paint, dye or extrude the materials we use to fabricate our products, there are slight coloration changes from each run. For example, when our wood finisher paints slats in our color pure white, the final color is affected by both temperature and humidity. If one run is produced when the temperature is 78º and the humidity is 60% and the next run is produced when the temperature is 82º and the humidity is 78%, these climate differences will cause each run of pure white slats to vary slightly in color. • Will my window covering discolor or fade? Discoloration is usually defined as a color that changes negatively and is generally used to describe a loss in a colors intensity or the yellowing of the color. Discoloration or fading can be caused by many factors including but not limited to the temperature and humidity of the home, chemical cleaning agents, long-term sun exposure, cigarette or cigar smoke, general cleanliness of the home and the age of the product. Even though we use the finest materials available, including the latest UV (ultraviolet) resistant finishes, a reasonable amount of discoloration, over time, is to be expected. The sun’s rays are very damaging to vinyl and fabric materials. Over time, you can expect the side of the product that faces the sun to become slightly faded and a yellow cast or tint may become apparent. • Will my woven woods match the sample that is shown in the sample book? Many woven wood materials will gradually change color over time naturally. Bamboo, starts out green, slowly changes to yellow and finally to a brownish yellow. The sun’s rays are very damaging and, over time, you can expect that the side of the product that faces the sun will become slightly faded and a yellow cast or tint may become apparent. Even though we use the finest materials, a reasonable amount of discoloration, over time, is to be expected. • Will the slats and yarns on my woven woods be straight and stay straight? Woven wood material is constructed using a combination of far-eastern wood slats and yarn. The yarn holds the slats in position but not tightly. Pushing on either side of the shade will cause the slats to create a bulging out effect on the opposite side. You can press on the bulge and straighten the sides of the shade, but the yarns will be slightly out of their vertical position. This happens to some degree every time the shade is raised or lowered. The movement is slight, but, over time, the cumulative effect can become noticeable. This is an inherent by-product in the construction of all woven woods and considered acceptable. • How are the liners on the Melhanna Woven Woods attached? We attach our woven wood liner using the standard industry method. However, we agree there must be a better way to provide a lined woven wood. Check out our new twin rail system that uses a pleated or cellular shade as the liner. • What is considered an acceptable tolerance for color or texture match? The commercial tolerance for an acceptable color or texture match is a 2-foot separation. If there is no discernible difference between two colors or textures when placed two feet apart the difference is considered acceptable. The many factors that influence color and texture make it impossible to paint, dye or extrude materials that match perfectly from run to run. There will always be slight differences. However, our experience has shown that these differences are not significant and can only be seen if the materials are placed next to each other. Holding the materials 2 feet apart, you will not be able to see a discernible difference. This is the standard to which
Page 1 and 2: 7/04 Colors and Styles Roller Shade
Page 3 and 4: Length 24" 30" 36" 42" 48" 54" 60"
Page 5 and 6: Colors and Styles Melhanna Collecti
Page 7 and 8: Deluxe Roller System We have spared
Page 9 and 10: Top view looking down Closed positi
Page 11 and 12: Master Index Melhanna Collection E3
Page 21 and 22: 7/04 Colors and Styles Melhanna Col
Page 23 and 24: Melhanna Collection E51 Woven Woods
Page 25: Top view looking down Closed positi
Page 29 and 30: 7/04 • Will the new roller shades
Page 31 and 32: Melhanna Collection E59 7/04

Melhanna Collection - Skandia Window Fashions

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