to view file - The Chartered Institute of Logistics and Transport in ...

to view file - The Chartered Institute of Logistics and Transport in ... to view file - The Chartered Institute of Logistics and Transport in ...

27.04.2015 Views

CILTHK Newsletter issue 9 02 Urban Transport After many years in the practice of transport – planning, developing, constructing, operating and maintaining, and having been involved with metros, light rail, buses, roads and the Channel Tunnel project - I became an academic in 1991. The Americans like to think of Imperial as the British MIT. I prefer to think of MIT as the American Imperial College. At Imperial we teach a master’s degree in Transport Studies. For some time, as head of the programme, I used to give the first lecture of the 12-month series. I always opened with the statement • Transport is politics. What did I mean by this? The study and practice of transport is essential to the well-being of a nation in that it comprehends vastly more than the technicalities of engineering and the detail of operations, important though these are in their own right. It is even more essential in urban areas – doubly, trebly so in the world’s great cities. I have long argued that, to be successful, urban transport must address a pentagon of issues • Operational, communications and personnel matters • Physical equipment and infrastructure • Environmental effects • Finance and funding • Organizational and institutional issues or, as it has been described, the pentagon of software, hardware, ecoware, finware and orgware. I should perhaps just emphasize that three of these (ecoware, finware and orgware) are ‘made-up’ words. Not only is each one important in its own right, it is the inter-relationship between them which raises the greatest problems. Nearly all engineering problems in the design, development and operation of any system arise at interfaces. At a larger scale it is at the interface between the five elements of the pentagon that the greatest difficulties arise. Engineers have often confined their interest only to the hardware of a project, or even to a small sub-set of the hardware. Not only do systems require a broad understanding of their environmental, financial and organizational context, more specifically planning, design and construction cannot be divorced from operational, maintenance and personnel issues. There were many reasons for the success of the MTR in Hong Kong. One of them was undoubtedly the involvement, from the earliest days, of the man who was ultimately to have the responsibility as the Director of Operations. As in so many activities in life the first thing we have to do, to be successful, is to define our objectives What are we trying to achieve? It continues to amaze me that people persist – in both the public sector and the private sector – in arguing about solutions before they have agreed what the questions are. What the users, the consumers, the public want and need must be central to defining the right questions. We must also recognize that the public, indeed we ourselves, have conflicting objectives. (ICE 1998) • We need access to the people, activities and resources necessary for a fulfilled life, Access which is affordable, safe, secure, comfortable and convenient • But, we do not want our lives affected by other people’s use of transport • And, we want to live in and enjoy a safe, healthy, quiet and attractive environment. Access means being able to get to friends, family, employment, shops, schools, hospitals and leisure facilities. All people need access – at all stages of their lives. Industry needs access to markets and to suppliers. There are many people who do not have the levels of access that many of us take for granted - people with mobility handicaps, afraid of attack, afraid of death and injury; people on low income, who do not have a car; young people; people in rural areas who are wholly car-dependent. There are many barriers to access – lack of information, congestion, difficulties in changing mode. We need to ensure that our transport does not impose costs on others or future generations – accidents, death, injury and environmental damage, loss of land, visual impact, noise, global warming, acid rain, ill-health. Perhaps there are three ways ahead to approach the challenges of the future:- • Lifestyles and land use – which can be changed to modify the demand for transport, reducing the need for travel, and providing greater scope for walking or public transport • Technologies – which can be developed to solve the problems caused by transport technologies of old, as well as providing new opportunities • Transport systems – which can be developed to ensure that each mode of transport operates at its optimum, and that all modes combine to provide a seamless transport system for all. Much is said about the need tointegrate’ transport. But do we really know what this means? In my country, the United Kingdom, the government has defined integration as follows. (DETR 1998) We want a transport system that is safe, efficient, clean and fair. We need a new approach, bringing together the public and private sectors in a partnership that benefits everyone.

CILTHK Newsletter issue 9 03 We want to ensure that companies have incentives to provide new services and raise standards; that taxpayers’ money is spent wisely to make public transport available for all and that services are regulated in the public interest. The way forward is through an integrated transport policy. This means integration: - • Within and between different types of transport, so that each works properly and people can make easy connections between them • With the environment, so that our transport choices cause less damage • With land use planning, to support more sustainable travel choices • With policies for education, health and wealth creation, so that transport helps to make a fairer, more inclusive society. Fine words but, of course, the challenge is to turn them into reality. The Global Dimension Urban transport is extraordinarily complex – but, by definition, it would seem to be local in nature, confined by city boundaries. Although increasingly we live in a global world, we might assume that this is not relevant to the provision of urban transport. Metros, for example, do not compete for the same markets. However, urban transport is no longer self-contained – for several reasons • First, because of the interrelationship between longdistance rail and national and international aviation, and urban distribution. Airports are increasingly looking to develop rail links to improve uncongested access. • More and more commuters around the world live in one community, often semi-rural, while travelling long distances to work in city centres. But globalization provides a yet more important impulse to the provision of good urban transport. Major cities like London, New York, Tokyo are now ‘world cities’ in every sense, and not just national headquarters. Paris, Frankfurt, Hong Kong are in the same category. I have no doubt that the terrorists who struck New York were very clear about its ‘world’ status. World cities compete to attract the world’s leading businesses, as well as the world’s tourists. A significant part of this competition involves the provision of high quality transport that is still, in an age of electronic communication, essential to the well-being of urban life and efficiency. But globalization impacts urban transport for another reason – the globalization of the professions. And we can be truly collaborative because the success of one of us does not imply the failure of another – as may be the case with global businesses such as the automobile industry or pharmaceuticals. Benchmarking This has led us at Imperial College to be involved in a unique benchmarking exercise. The first metro in the world was opened in London in 1863. Some of the largest are of much more recent vintage than London (Tokyo 1927, Moscow 1935, Hong Kong 1979). The Railway Technology Strategy Centre (RTSC) is part of the University of London Centre for Transport Studies in the Department of Civil and Environmental Engineering at Imperial College. RTSC was established in 1992, assisted by funding from the then British Rail, as a centre of excellence serving the railway industry on strategic, technology and economic issues, in the UK and worldwide. The early years of the RTSC were dominated by projects in the UK, principally for British Rail but also for its successors in Railtrack, a rolling stock leasing company and others, as well as for London Underground. Recent years have seen RTSC broaden its international client base while continuing its position as a strategy and technology advisor to many of the UK’s major rail industry enterprises. RTSC serves as a benchmarking centre for two consortia of urban railways – CoMET (the Community of Metros), who are leading operators of underground railways (metros) around the world, and NOVA. Their members are • CoMET - Berlin, Hong Kong (MTRC), London (LUL), Mexico City, Moscow, New York, Paris (RATP and RER), Sao Paolo, Tokyo and • NOVA – Dublin, Glasgow, Hong Kong (KCRC), Lisbon, Naples, Madrid, Oslo, Singapore, Taipei, Tyne and Wear (Nexus). The benchmarking studies are dedicated to assisting metros to identify and implement best practice through the application of benchmarking comparisons and detailed case study evaluations. In 1989 an employee of the Xerox Corporation in the USA wrote a paper (Camp 1989) which defined the term, ‘Benchmarking - the search for industry best practices that lead to superior performance’. Xerox had been in a fierce competitive battle with the Japanese, whose approach was gradually to improve performance by getting the most out of existing resources. This has been described by some, not the Japanese, as ‘making the assets sweat’. It is important to recognize that comparisons of business processes lie at the heart of benchmarking. The need for data collection and comparison can lead to an erroneous focus on the production of ‘league

CILTHK Newsletter issue 9 02<br />

Urban <strong>Transport</strong><br />

After many years <strong>in</strong> the practice <strong>of</strong><br />

transport – plann<strong>in</strong>g, develop<strong>in</strong>g,<br />

construct<strong>in</strong>g, operat<strong>in</strong>g <strong>and</strong><br />

ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g, <strong>and</strong> hav<strong>in</strong>g been<br />

<strong>in</strong>volved with metros, light rail,<br />

buses, roads <strong>and</strong> the Channel Tunnel<br />

project - I became an academic <strong>in</strong><br />

1991. <strong>The</strong> Americans like <strong>to</strong> th<strong>in</strong>k <strong>of</strong><br />

Imperial as the British MIT. I prefer <strong>to</strong><br />

th<strong>in</strong>k <strong>of</strong> MIT as the American Imperial<br />

College. At Imperial we teach a<br />

master’s degree <strong>in</strong> <strong>Transport</strong> Studies.<br />

For some time, as head <strong>of</strong> the<br />

programme, I used <strong>to</strong> give the first<br />

lecture <strong>of</strong> the 12-month series. I<br />

always opened with the statement<br />

• <strong>Transport</strong> is politics.<br />

What did I mean by this?<br />

<strong>The</strong> study <strong>and</strong> practice <strong>of</strong> transport is<br />

essential <strong>to</strong> the well-be<strong>in</strong>g <strong>of</strong> a<br />

nation <strong>in</strong> that it comprehends vastly<br />

more than the technicalities <strong>of</strong><br />

eng<strong>in</strong>eer<strong>in</strong>g <strong>and</strong> the detail <strong>of</strong><br />

operations, important though these<br />

are <strong>in</strong> their own right. It is even more<br />

essential <strong>in</strong> urban areas – doubly,<br />

trebly so <strong>in</strong> the world’s great cities.<br />

I have long argued that, <strong>to</strong> be<br />

successful, urban transport must<br />

address a pentagon <strong>of</strong> issues<br />

• Operational, communications<br />

<strong>and</strong> personnel matters<br />

• Physical equipment <strong>and</strong><br />

<strong>in</strong>frastructure<br />

• Environmental effects<br />

• F<strong>in</strong>ance <strong>and</strong> fund<strong>in</strong>g<br />

• Organizational <strong>and</strong> <strong>in</strong>stitutional<br />

issues<br />

or, as it has been described, the<br />

pentagon <strong>of</strong> s<strong>of</strong>tware, hardware,<br />

ecoware, f<strong>in</strong>ware <strong>and</strong> orgware. I<br />

should perhaps just emphasize that<br />

three <strong>of</strong> these (ecoware, f<strong>in</strong>ware <strong>and</strong><br />

orgware) are ‘made-up’ words.<br />

Not only is each one important <strong>in</strong> its<br />

own right, it is the <strong>in</strong>ter-relationship<br />

between them which raises the greatest<br />

problems. Nearly all eng<strong>in</strong>eer<strong>in</strong>g<br />

problems <strong>in</strong> the design, development<br />

<strong>and</strong> operation <strong>of</strong> any system arise at<br />

<strong>in</strong>terfaces. At a larger scale it is at the<br />

<strong>in</strong>terface between the five elements <strong>of</strong><br />

the pentagon that the greatest<br />

difficulties arise.<br />

Eng<strong>in</strong>eers have <strong>of</strong>ten conf<strong>in</strong>ed their<br />

<strong>in</strong>terest only <strong>to</strong> the hardware <strong>of</strong> a<br />

project, or even <strong>to</strong> a small sub-set <strong>of</strong><br />

the hardware. Not only do systems<br />

require a broad underst<strong>and</strong><strong>in</strong>g <strong>of</strong> their<br />

environmental, f<strong>in</strong>ancial <strong>and</strong><br />

organizational context, more<br />

specifically plann<strong>in</strong>g, design <strong>and</strong><br />

construction cannot be divorced from<br />

operational, ma<strong>in</strong>tenance <strong>and</strong><br />

personnel issues. <strong>The</strong>re were many<br />

reasons for the success <strong>of</strong> the MTR <strong>in</strong><br />

Hong Kong. One <strong>of</strong> them was<br />

undoubtedly the <strong>in</strong>volvement, from the<br />

earliest days, <strong>of</strong> the man who was<br />

ultimately <strong>to</strong> have the responsibility as<br />

the Direc<strong>to</strong>r <strong>of</strong> Operations.<br />

As <strong>in</strong> so many activities <strong>in</strong> life the first<br />

th<strong>in</strong>g we have <strong>to</strong> do, <strong>to</strong> be successful,<br />

is <strong>to</strong> def<strong>in</strong>e our objectives<br />

What are we try<strong>in</strong>g <strong>to</strong> achieve?<br />

It cont<strong>in</strong>ues <strong>to</strong> amaze me that people<br />

persist – <strong>in</strong> both the public sec<strong>to</strong>r <strong>and</strong><br />

the private sec<strong>to</strong>r – <strong>in</strong> argu<strong>in</strong>g about<br />

solutions before they have agreed what<br />

the questions are.<br />

What the users, the consumers, the<br />

public want <strong>and</strong> need must be central<br />

<strong>to</strong> def<strong>in</strong><strong>in</strong>g the right questions. We<br />

must also recognize that the public,<br />

<strong>in</strong>deed we ourselves, have conflict<strong>in</strong>g<br />

objectives. (ICE 1998)<br />

• We need access <strong>to</strong> the people,<br />

activities <strong>and</strong> resources necessary<br />

for a fulfilled life, Access which is<br />

affordable, safe, secure,<br />

comfortable <strong>and</strong> convenient<br />

• But, we do not want our lives<br />

affected by other people’s use <strong>of</strong><br />

transport<br />

• And, we want <strong>to</strong> live <strong>in</strong> <strong>and</strong> enjoy<br />

a safe, healthy, quiet <strong>and</strong><br />

attractive environment.<br />

Access means be<strong>in</strong>g able <strong>to</strong> get <strong>to</strong><br />

friends, family, employment, shops,<br />

schools, hospitals <strong>and</strong> leisure facilities.<br />

All people need access – at all stages<br />

<strong>of</strong> their lives. Industry needs access <strong>to</strong><br />

markets <strong>and</strong> <strong>to</strong> suppliers. <strong>The</strong>re are<br />

many people who do not have the<br />

levels <strong>of</strong> access that many <strong>of</strong> us take<br />

for granted - people with mobility<br />

h<strong>and</strong>icaps, afraid <strong>of</strong> attack, afraid <strong>of</strong><br />

death <strong>and</strong> <strong>in</strong>jury; people on low<br />

<strong>in</strong>come, who do not have a car;<br />

young people; people <strong>in</strong> rural areas<br />

who are wholly car-dependent.<br />

<strong>The</strong>re are many barriers <strong>to</strong> access –<br />

lack <strong>of</strong> <strong>in</strong>formation, congestion,<br />

difficulties <strong>in</strong> chang<strong>in</strong>g mode. We<br />

need <strong>to</strong> ensure that our transport<br />

does not impose costs on others or<br />

future generations – accidents, death,<br />

<strong>in</strong>jury <strong>and</strong> environmental damage,<br />

loss <strong>of</strong> l<strong>and</strong>, visual impact, noise,<br />

global warm<strong>in</strong>g, acid ra<strong>in</strong>, ill-health.<br />

Perhaps there are three ways ahead <strong>to</strong><br />

approach the challenges <strong>of</strong> the future:-<br />

• Lifestyles <strong>and</strong> l<strong>and</strong> use –<br />

which can be changed <strong>to</strong> modify<br />

the dem<strong>and</strong> for transport,<br />

reduc<strong>in</strong>g the need for travel,<br />

<strong>and</strong> provid<strong>in</strong>g greater scope for<br />

walk<strong>in</strong>g or public transport<br />

• Technologies – which can be<br />

developed <strong>to</strong> solve the problems<br />

caused by transport<br />

technologies <strong>of</strong> old, as well as<br />

provid<strong>in</strong>g new opportunities<br />

• <strong>Transport</strong> systems – which can<br />

be developed <strong>to</strong> ensure that<br />

each mode <strong>of</strong> transport<br />

operates at its optimum, <strong>and</strong><br />

that all modes comb<strong>in</strong>e <strong>to</strong><br />

provide a seamless transport<br />

system for all.<br />

Much is said about the need <strong>to</strong><br />

‘<strong>in</strong>tegrate’ transport. But do we really<br />

know what this means? In my<br />

country, the United K<strong>in</strong>gdom, the<br />

government has def<strong>in</strong>ed <strong>in</strong>tegration<br />

as follows. (DETR 1998)<br />

We want a transport system that is<br />

safe, efficient, clean <strong>and</strong> fair. We<br />

need a new approach, br<strong>in</strong>g<strong>in</strong>g<br />

<strong>to</strong>gether the public <strong>and</strong> private<br />

sec<strong>to</strong>rs <strong>in</strong> a partnership that benefits<br />

everyone.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!