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4 Council Controlled Organisations - Palmerston North City Council

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<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong><br />

<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong><br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12


<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong><br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12


<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong><br />

The <strong>Council</strong> does some of its work through <strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> (CCOs).<br />

A CCO is any organisation in which the <strong>Council</strong> owns or controls at least 50 percent of the voting<br />

rights or has the right to appoint at least 50 percent of the directors or trustees. CCOs are mostly<br />

set up to independently manage <strong>Council</strong> facilities, or deliver specific services and developments<br />

on behalf of local residents.<br />

The <strong>Council</strong> has four reporting CCOs:<br />

• Caccia Birch Trust Board<br />

• Globe Theatre Trust Board<br />

• Regent Theatre Trust Board<br />

• Te Manawa Museums Trust Board.<br />

A <strong>Council</strong> <strong>Controlled</strong> Trading Organisation (CCTO)<br />

is a CCO that is set up to make a profit for the<br />

<strong>Council</strong> and hence for the ratepayers.<br />

The <strong>Council</strong> has one CCTO:<br />

• <strong>Palmerston</strong> <strong>North</strong> Airport Limited.<br />

CCOs and CCTOs operate at arms length to the<br />

<strong>Council</strong>. They are run by their Boards, not by the<br />

<strong>Council</strong>. Each year the <strong>Council</strong> and the Board<br />

agree on what services that Board will provide.<br />

This agreement is called the Statement of Intent.<br />

The <strong>Council</strong> then provides funding so that the<br />

Board can implement the Statement of Intent.<br />

The <strong>Council</strong> works through CCOs and CCTOs<br />

because they bring business and community<br />

expertise that the <strong>Council</strong> may not be able to<br />

easily access otherwise.<br />

They can also attract funding from sources other<br />

than ratepayers.<br />

All the CCOs (other than the Airport) particularly<br />

contribute to the <strong>Council</strong>’s goal of making<br />

<strong>Palmerston</strong> <strong>North</strong> a socially sustainable city where<br />

people want to live because of its safe and easy<br />

lifestyle and its many social, cultural and leisure<br />

opportunities. They do this by providing a range<br />

of leisure opportunities for both performers and<br />

audiences. They also do this by making the <strong>City</strong><br />

more attractive by preserving and promoting its<br />

heritage.<br />

By attracting visitors to <strong>Palmerston</strong> <strong>North</strong> they<br />

also contribute to economic development in the<br />

<strong>City</strong>. Te Manawa, especially, also adds to the <strong>City</strong>’s<br />

science, education and research base.<br />

<strong>Palmerston</strong> <strong>North</strong> Airport Limited contributes<br />

to the <strong>Council</strong>’s goal of being an economically<br />

sustainable city which attracts, fosters and retains<br />

businesses and jobs to create a prosperous<br />

community.<br />

The <strong>Council</strong> can exempt small CCOs from the<br />

planning and reporting requirements of the Local<br />

Government Act. These are called exempted<br />

organisations and the <strong>Council</strong> has three of them:<br />

FreightGate Ltd (associated with the airport) the<br />

<strong>Palmerston</strong> <strong>North</strong> Performing Arts Trust Fund, and<br />

the Manawatu-Wanganui Regional Disaster Relief<br />

Fund Trust.<br />

<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> Overview<br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12<br />

189


Caccia Birch Trust Board<br />

<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> Caccia Birch Trust Board<br />

Objectives<br />

Caccia Birch, as a heritage building, is a significant<br />

historical property run for the <strong>Council</strong> by the Caccia Birch<br />

Trust Board. It operates as a meeting and conference<br />

centre for functions, social events and weddings. This<br />

activity is to help fund the preservation of the building.<br />

Caccia Birch’s restoration and maintenance has been<br />

overseen by the Trust Board since 1992.<br />

What does the Board do?<br />

The Board preserves and protects the Category 1<br />

Historic Caccia Birch Homestead for public use and<br />

future generations. To do this it manages a programme<br />

of internal refurbishment and redecoration agreed with<br />

the <strong>Council</strong> as landlord to enable asset management<br />

and development.<br />

What does Caccia Birch do?<br />

Caccia Birch provides the local community with a<br />

significant historical property, giving a direct link with<br />

living history.<br />

Key Performance Measures<br />

Target<br />

Maintain category 1 heritage listing.<br />

Actions<br />

This year the Board intended to complete the<br />

development of the Coach House Archive as a local<br />

historical resource which is then to be continually<br />

updated and improved.<br />

The Board will maintain the cycle of internal and external<br />

improvements and refurbishment and the programme<br />

of asset management as outlined in the <strong>Council</strong>’s asset<br />

management plan.<br />

To help fund this, the Trust Board will:<br />

• continue to develop the conference and<br />

function venue<br />

• develop the customer base to maximise the heritage<br />

value of the facility and community access.<br />

Results<br />

Target met.<br />

Occupancy rate of 68.5% or 250 usage days. Target not met - 67%.<br />

Receive non-<strong>Council</strong> revenue of at least $110,000. Target not met - $104,200<br />

At least 10 open afternoons free to the public with<br />

400 people attending over the year.<br />

Report the number of community groups using<br />

Caccia Birch House.<br />

Target met - 12 afternoons, with between 30 and<br />

50 attending each; three organised tours; student<br />

groups; numerous private individual visitors.<br />

Two regular groups and several others on an ad-hoc<br />

basis.<br />

190<br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12


Globe Theatre Trust Board<br />

Objectives<br />

The Globe Theatre is a community theatre run for the<br />

<strong>Council</strong> by the Globe Theatre Trust Board. It controls,<br />

develops, promotes, enhances and maintains the Globe<br />

Theatre so that it may be used and enjoyed by the<br />

people of the Manawatū area.<br />

What does the Board do?<br />

The Board develops, promotes, enhances and maintains<br />

the Globe Theatre so it may be used and enjoyed by<br />

local citizens.<br />

The Theatre provides the primary venue and is the home<br />

for the Manawatu Theatre Society.<br />

What does the Globe Theatre do?<br />

The Theatre offers a professionally equipped, affordable<br />

venue for community-based amateur theatre groups to<br />

hire.<br />

It also offers an intimate performance space in<br />

<strong>Palmerston</strong> <strong>North</strong> for professional theatre groups and<br />

other performers to hire.<br />

In doing this the Theatre contributes to the development<br />

of the Cultural Village complex for the Community to<br />

enjoy.<br />

Key Performance Measures<br />

Target<br />

65 performance nights allocated to public<br />

performances and 120 usage nights (pro rata with<br />

six months closure).<br />

80:20 split in usage between community and<br />

commercial groups with between 60% and 80%<br />

community usage.<br />

No more than 50% revenue generated from the<br />

<strong>Council</strong>’s operating grant.<br />

“Friends of the Globe Theatre” has 150 contact<br />

names, donating at least $10 a month each.<br />

Actions<br />

The Board will develop the customer base:<br />

• To maintain and develop current usage.<br />

• By further examining the promotional and<br />

marketing plan along with technological<br />

developments to assist users to maximise the<br />

hireage experience, e.g. electronic on-site<br />

advertising.<br />

The Board will seek further organisational and business<br />

development by:<br />

• Continuing to examine ways to enhance the<br />

existing performance and customer facilities,<br />

thereby improving the theatre going experience<br />

at the Globe, eg. foyer, café/bar and auditorium<br />

facilities.<br />

• Contributing to the developments at Te Manawa, as<br />

and when possible and appropriate, reflecting the<br />

particular needs of the Globe Theatre.<br />

• Continuing to review and monitor current technical<br />

inventory to prioritise further development.<br />

• Preparing a Strategic Business Plan.<br />

Results<br />

Target met – 154 performance nights, 252 total<br />

usage nights.<br />

Target met – 75:25 split.<br />

Target not met – 54%.<br />

Target not met – still under development.<br />

Note the Statement of Intent assumed theatre closure for six months to allow the theatre re-development. This did not<br />

occur.<br />

<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> Globe Theatre Trust Board<br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12<br />

191


Regent Theatre Trust Board<br />

<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> Regent Theatre Trust Board<br />

Objectives<br />

The Regent Theatre is one of the <strong>Council</strong>’s major arts<br />

and cultural facilities. It consists of a civic auditorium<br />

and regional centre for the performing arts and is run<br />

for the <strong>Council</strong> by the Regent Theatre Trust Board.<br />

It develops, promotes, enhances and maintains the<br />

Regent as a venue for live performances, community<br />

events, graduations and the performing arts, attracting<br />

international, national and local performances.<br />

What does the Board do?<br />

The Board operates, develops, enhances and maintains<br />

the Regent on Broadway as a recognised heritage<br />

building and world class 1,400 seat performing arts<br />

venue and civic auditorium to provide the community<br />

with fun things to do.<br />

What does the Regent Theatre<br />

do?<br />

The Theatre will promote and operate the Regent so<br />

it will remain New Zealand’s most vibrant provincial<br />

theatre. In doing this it will contribute to the <strong>City</strong>’s<br />

attractiveness by providing an exciting and innovative<br />

programme of cultural and community events with<br />

broad appeal.<br />

Key Performance Measures<br />

Target<br />

Not less than 55% annual auditorium hireage<br />

revenue is generated from commercial (noncommunity)<br />

use.<br />

Communitrak Survey for the year will confirm<br />

community satisfaction ratings over 90%.<br />

Annual gross operating revenue will be at least four<br />

times the amount of the <strong>Council</strong>’s operating grant.<br />

At least 160 live nights for the year in respect of the<br />

theatre’s main auditorium.<br />

At least 40 live nights for the year in respect of<br />

the theatre’s main auditorium at the theatre’s full<br />

commercial hireage rate.<br />

Total attendance numbers for events are at least<br />

100,000 for the year.<br />

At least 10 days use of the theatre’s auditorium per<br />

year for tertiary graduation ceremonies.<br />

The Theatre will assit the <strong>City</strong>’s economic growth by<br />

acting as a cultural magnet for out-of-town visitors.<br />

To maintain the <strong>City</strong>’s cultural heritage the Theatre will<br />

maintain and preserve the physical infrastructure of the<br />

building and its fixtures and fittings.<br />

Actions<br />

To promote and operate the Regent the Board will:<br />

• Liaise with marketing personnel to identify and<br />

source product for the Regent.<br />

• Produce an e-news bulletin for the Regent to<br />

promote public awareness of upcoming events.<br />

• Develop a database of prospective patrons for<br />

Regent events.<br />

• Maintain and operate an entrepreneurial fund to<br />

enable financial assistance to be provided where<br />

considered appropriate to secure shows and<br />

performances for the Regent.<br />

• Operate a street-front event ticketing facility for<br />

events at the Regent and elsewhere.<br />

• Encourage continuing appreciation of the<br />

heritage aspects of the Regent and oversee the<br />

maintenance and preservation of such aspects to<br />

prevent degradation.<br />

Results<br />

Target met - 56.5%.<br />

Survey done in November 2011 - household visitor<br />

satisfaction rating of 98%; resident satisfaction of<br />

85% with 14% neutral or don’t know.<br />

Target not met – 3.59 times.<br />

Target met - 213.<br />

Target met - 40.<br />

Target met - 102,351.<br />

Target met - 12.<br />

At least eight days of use of the theatre’s auditorium<br />

per year for school prize-givings.<br />

At least 35 functions per year held in the Regency<br />

Room and/or Mezzanine area.<br />

At least 100 days of use for the year in respect of the<br />

Rehearsal room.<br />

Target met - 14.<br />

Target not met - 28.<br />

Target met - over 100.<br />

192<br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12


Te Manawa Museums Trust Board<br />

Objectives<br />

Te Manawa is one of the <strong>Council</strong>’s major arts and cultural<br />

facilities. It consists of the museum, science centre and<br />

art gallery and is run for the <strong>Council</strong> by the Te Manawa<br />

Museums Trust Board. It has key roles in promoting the<br />

arts, culture and science, while educating visitors by<br />

providing challenging experiences.<br />

What does the Board do?<br />

The Board governs and manages Te Manawa as it<br />

develops as a significant regional cultural institution<br />

encompassing a museum, gallery and science centre.<br />

What does Te Manawa do?<br />

Te Manawa provides a regional cultural centre where art,<br />

heritage and science themes dominate. In doing this Te<br />

Manawa is also a storehouse of regionally and nationally<br />

important collections of Taonga Māori, New Zealand<br />

contemporary art, social and natural history.<br />

To promote educational and challenging experiences Te<br />

Manawa will host international touring shows and home<br />

grown exhibits that celebrate the joys and challenges of<br />

provincial life and stimulate the mind.<br />

These are supported by education programmes, special<br />

events, and public programmes. In undertaking these<br />

activities Te Manawa contributes to the <strong>City</strong>’s goals:<br />

• <strong>Palmerston</strong> <strong>North</strong> is a socially sustainable city<br />

where people want to live because of its safe and<br />

easy lifestyle and its many social, cultural and<br />

recreational opportunities<br />

• <strong>Palmerston</strong> <strong>North</strong> is an economically sustainable<br />

city which attracts, fosters and retains businesses<br />

and jobs to create a prosperous community.<br />

Actions<br />

To enable and improve the ongoing visitor experience<br />

the Board will:<br />

• Enhance Te Manawa’s engagement and<br />

participation with the community and visitors.<br />

• Ensure collections in the care of Te Manawa are<br />

professionally managed and contribute to the<br />

community’s understanding of Manawatū history,<br />

art, creativity and scientific endeavour.<br />

• Strengthen the funding base.<br />

• Develop a high performing organisation.<br />

<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> Te Manawa Museums Trust Board<br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12<br />

193


Key Performance Measures<br />

Target<br />

Results<br />

Te Manawa visitor surveys target 90% satisfaction. 94% satisfaction comprising 63% excellent, 23%<br />

very good, 8% good from Te Manawa visitor survey.<br />

Maintain and grow visitation, target visits to Te<br />

Manawa 164,729, exhibitions at other venues 80,000<br />

and to website 125,000.<br />

Collections are housed to best practice museum<br />

standards.<br />

NZ Rugby Museum is co-located into the Te Manawa<br />

complex.<br />

Target not met – visits to Te Manawa 152,148,<br />

exhibitions at other venues 21,793.<br />

Target met – visits to website 137,033.<br />

Target met.<br />

Target met.<br />

<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> Te Manawa Museums Trust Board<br />

A minimum of 40 public programmes are run during<br />

the year with total visitation 11,000 and participation<br />

in two events attracting at least 1,000 visitors.<br />

A minimum of two temporary exhibitions from the Te<br />

Manawa collection are held to reflect the distinctive<br />

characteristics of our community and its collections.<br />

A minimum of three outreach activities occur.<br />

Two temporary exhibitions feature material from<br />

regional collections.<br />

Two events developed to include focus on regional<br />

collections.<br />

Revenue targets for semi-permanent developments<br />

are increased. Target for third party revenue to<br />

exceed $516,000.<br />

Target Met - more than 40 programmes and events<br />

run, attracting 15,159 participants; two events -<br />

Grand Opening Weekend and The Queen’s Birthday<br />

Party - attracted 1,900 visitors (less than the 2,000<br />

target).<br />

Target met - Eye on Art: Movers and Shakers; and<br />

Now & Then: Space Invaders.<br />

Target met - presentations at Lower <strong>North</strong> Island<br />

Youth Justice Centre, Te Wananga o Raukawa<br />

and two local alternative education groups, and<br />

participation at various community events.<br />

Target met - Ralph Hotere: Small Holes in the<br />

Science; Te Huringa/Turning Points; An Embroided<br />

Celebration; Now & Then - all feature material from<br />

regional collections.<br />

Target met - public talk by Massey lecturers,<br />

focusing on objects from the Massey Collection in<br />

relation to the exhibition: The Labours of Herakles;<br />

Series of back of house public tours by Social History<br />

Registrar, focusing on objects from the textiles<br />

collection at Te Manawa.<br />

Target not met - $438,000.<br />

194<br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12


<strong>Palmerston</strong> <strong>North</strong> Airport Ltd<br />

Objectives<br />

<strong>Palmerston</strong> <strong>North</strong> Airport Ltd is a public limited liability<br />

company incorporated and registered under the<br />

Companies Act 1993 and is 100% owned by the <strong>Council</strong>.<br />

The principal activities of the company are to provide<br />

airport facilities and services to airlines and airport<br />

users (both commercial and non-commercial) through<br />

the ownership and operation of <strong>Palmerston</strong> <strong>North</strong><br />

International Airport.<br />

What does the Board do?<br />

The Board will protect shareholder value and provide a<br />

return to the <strong>Council</strong> in the form of growth in company<br />

value and annual dividends.<br />

What does the <strong>Palmerston</strong> <strong>North</strong><br />

Airport do?<br />

The Airport will continue to provide the <strong>City</strong> and the<br />

region with a key transport gateway that contributes to<br />

the <strong>City</strong>’s and the region’s economic development.<br />

The Airport will also develop as the principal Central<br />

New Zealand passenger and freight hub; to service<br />

international flights with a focus on trans-Tasman and<br />

the Pacific (for which re-establishment of the service<br />

is sought); and to lead Manawatū regional economic<br />

development.<br />

In doing this the Airport contributes particularly to<br />

the <strong>City</strong>’s and region’s economic growth by providing<br />

transportation services that link businesses to domestic<br />

and international suppliers and markets. It also brings<br />

visitors to the <strong>City</strong>.<br />

It also contributes to the positive image of the <strong>City</strong> as a<br />

good place to do business.<br />

Key Performance Measures<br />

Target<br />

A ratio of net surplus before interest/tax/revaluations to<br />

total assets inclusive of revaluations of 3.0% per year.<br />

A ratio of net surplus after interest/tax to<br />

consolidated shareholders’ funds inclusive of<br />

revaluation reserve of 1.7%.<br />

To maintain an interest coverage ratio of net surplus<br />

before interest and tax to interest at or above 2.0.<br />

To maintain a tangible net worth (total tangible<br />

assets after revaluations less total liabilities) of or<br />

above $35 million.<br />

Actions<br />

The Airport Company will operate the Airport for both<br />

commercial and non-commercial aviation users. It is<br />

responsible for all operational and commercial aspects<br />

of the Airport. It provides international and domestic<br />

terminal facilities.<br />

The company will meet expected new runway end safety<br />

area requirements by providing physical extensions<br />

that preserve or increase the current declared runway<br />

operating lengths, dependent upon progress in reestablishing<br />

international services.<br />

A programme of roading construction will be continued<br />

as previously planned, with provision made to respond<br />

to demand for increased aircraft apron space and<br />

international border processing areas.<br />

The Company will also consider further growth<br />

consistent with the Company objectives such as:<br />

• Upgrading services for the travelling public<br />

• Having an appropriate number of concessions<br />

within the terminal to maximise financial return<br />

• Encouraging the provision of aviation-related<br />

commercial facilities such as freight handling<br />

• Providing adequate cargo and other storage<br />

buildings at commercial rentals for end users<br />

• Encouraging airlines to provide new modern<br />

facilities at the airport<br />

• Providing covered light aircraft parking on a<br />

commercial basis<br />

• Promoting the establishment of an industrial park<br />

on the airport.<br />

Results<br />

Target not met - 2.6%.<br />

Target not met - 1.4%.<br />

Target met - 2.55.<br />

Target not met - $34.85m.<br />

<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> <strong>Palmerston</strong> <strong>North</strong> Airport Ltd<br />

To maintain a level of satisfaction of 90% and will<br />

periodically measure this by customer survey.<br />

Total passenger throughput of 465,000 during the<br />

2011/12 year.<br />

Target met - 96% of customers were either quite<br />

satisfied or very satisfied (Customer Satisfaction Survey<br />

November 2011).<br />

Target not met - 449,318.<br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12<br />

195


<strong>Council</strong> <strong>Controlled</strong> <strong>Organisations</strong> <strong>Palmerston</strong> <strong>North</strong> Airport Ltd<br />

196<br />

<strong>Palmerston</strong> <strong>North</strong> <strong>City</strong> <strong>Council</strong> Annual Report 2011/12

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