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Winter Plan - The Royal Wolverhampton Hospitals NHS Trust

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<strong>The</strong> <strong>Royal</strong> <strong>Wolverhampton</strong> <strong>Hospitals</strong> <strong>NHS</strong> <strong>Trust</strong><br />

‘WINTER LESSONS’


Concerns from 2007/08<br />

‣ Increased demands for admissions<br />

‣ Emergency v Elective ~ Balancing<br />

‣ Norovirus<br />

‣ Lack of Nursing staff<br />

‣ Inability to utilise physical capacity<br />

‣ Communication issues<br />

‣ Poor morale<br />

‣ LACK OF PLANNING


Drivers to Change<br />

‣ Patients have a better experience<br />

‣ Safe and timely transfers for patients<br />

‣ Infection Prevention management<br />

‣ Manage 08/09 better<br />

‣ Engagement of DOH/SHA<br />

‣ Joint working across the Health Economy<br />

‣ Static staffing


Aims of <strong>Winter</strong> <strong>Plan</strong>ning<br />

‣ To ensure patients are managed and cared for by<br />

the right person, in the right place at the right<br />

time<br />

‣ To minimise stress and pressure on New Cross<br />

healthcare staff and managers<br />

‣ Ensure targets are met without sacrificing<br />

patient care delivery {4hour standard,<br />

Ambulance turnaround, 18weeks}<br />

‣ To minimise HCAI


<strong>The</strong> <strong>Plan</strong> ~ 2008/09


To Provide ~<br />

‣ Additional Capacity<br />

‣ Pre – Recruitment of staff<br />

‣ Daily Monitoring<br />

‣ Weekly Executive Team meeting<br />

‣ KPI’s<br />

‣ Infection Prevention Monitoring


<strong>The</strong> Reality ~<br />

‣ Disseminated <strong>Trust</strong> wide <strong>Winter</strong> plan<br />

‣ Temporary staffing<br />

‣ Opening and Flexing of Capacity<br />

‣ Daily Elective Patient Management<br />

‣ Critical Care Requirements<br />

‣ Oncology Outlier <strong>Plan</strong><br />

‣ Health Economy Wide Impact


Did it Work?<br />

‣ 4 Hour Standard achieved<br />

‣ Ambulance Turnaround<br />

‣ 4 Hour Standard ~ Breaches of Target<br />

‣ Escalation Levels<br />

‣ Oncology Outliers<br />

‣ Delayed Discharges<br />

‣ Weekend Discharges


<strong>The</strong> Way Forward<br />

‣ Focus on Quality<br />

‣ Patient Safety<br />

‣ Bed Modelling<br />

‣ Resource <strong>Plan</strong>ning<br />

‣ Partnership working


“If Best is Possible then<br />

Good is not Good<br />

Enough”

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