Chapter 18
Chapter 18
Chapter 18
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<strong>18</strong>-20<br />
Leading Change<br />
Successful change<br />
requires managers to<br />
actively lead it<br />
Leaders must start by<br />
examining the current<br />
realities facing the<br />
organization<br />
From here they can<br />
create a sense of<br />
urgency
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