Chapter 18
Chapter 18
Chapter 18
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<strong>18</strong>-19<br />
Harmonizing Multiple Changes<br />
Total organization change involves<br />
introducing and sustaining multiple policies,<br />
practices, and procedures across multiple<br />
units and levels<br />
Total organizational changes can<br />
Affect the thinking and behavior of everyone in<br />
the organization<br />
Enhance the organization’s culture and<br />
success<br />
Be sustained over time
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