Chapter 18
Chapter 18
Chapter 18
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<strong>18</strong>-17<br />
Specific Approaches to Enlist Cooperation<br />
Most managers underestimate the variety of<br />
ways they can influence people during a<br />
period of change<br />
Some effective approaches include<br />
Education and communication<br />
Participation and involvement<br />
Facilitation and support<br />
Negotiation and rewards<br />
Manipulation and cooptation<br />
Explicit and implicit coercion
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