Facilitation 101: Roles of Effective Facilitators - The UTeach Institute
Facilitation 101: Roles of Effective Facilitators - The UTeach Institute
Facilitation 101: Roles of Effective Facilitators - The UTeach Institute
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Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
<strong>Facilitation</strong> <strong>101</strong>:<br />
<strong>Roles</strong> <strong>of</strong> <strong>Effective</strong><br />
<strong>Facilitators</strong><br />
Bonner Curriculum<br />
Overview:<br />
Category:<br />
Level:<br />
Recommended<br />
Bonner Sequence:<br />
This workshop provides a basic introduction to techniques and<br />
tips for facilitation, which are useful for trainings, discussion<br />
groups and other formats. It is an introductory workshop,<br />
exploring some <strong>of</strong> the knowledge and skills a facilitator needs<br />
to be effective in leading groups. It focuses in particular on<br />
presenting the roles <strong>of</strong> effective facilitation. It should likely be<br />
followed with additional training on facilitation, such as<br />
<strong>Facilitation</strong> 201 and <strong>Facilitation</strong> 202.<br />
<strong>Facilitation</strong>; communication; leadership skills; project planning;<br />
management<br />
Introductory<br />
This workshop is an introduction to facilitation, which may be<br />
helpful to follow with other trainings (201 and 202). It is<br />
probably most appropriate for sophomore year, in conjunction<br />
with a focus on communication and developing leadership skills,<br />
or junior year, as part <strong>of</strong> project coordination training. It could<br />
also be used senior year, especially as part <strong>of</strong> the whole series.<br />
expectation explore experience example expertise<br />
♥ ♥ ♥<br />
VALUES: ALL - community engagement, community building, social justice<br />
Type:<br />
Structured activities suitable for workshop, retreat, training,<br />
and regular meetings.<br />
Focus or Goals <strong>of</strong> this Guide:<br />
∞<br />
∞<br />
Provide participants with a general definition and approach to facilitation<br />
Introduce a range <strong>of</strong> concepts and set <strong>of</strong> roles and responsibilities behind<br />
facilitating<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 1<br />
1
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞<br />
Participants will have the opportunity to try out facilitation roles and get<br />
feedback from others<br />
Materials:<br />
∞<br />
∞<br />
∞<br />
Flip Charts<br />
Markers and tape<br />
Copies <strong>of</strong> attached handouts<br />
How to Prepare:<br />
This guide will help you give information to others about facilitating. Participants will be<br />
role playing as facilitators in scenarios, so familiarize yourself with the list <strong>of</strong> what “to<br />
do” and “not to do” as a facilitator before you present it. As a trainer, make sure you<br />
have handouts to give to participants about facilitating. A list is available at the end <strong>of</strong><br />
the training.<br />
How to Do/Brief Outline:<br />
<strong>The</strong> outline has the following parts:<br />
1) Brief warm up suggested time 15 minutes<br />
2) Introduction suggested time 10 minutes<br />
3) Action! <strong>Facilitation</strong> Scenarios suggested time 40 minutes<br />
4) Review <strong>of</strong> <strong>Effective</strong> <strong>Roles</strong> suggested time 10 minutes<br />
5) Wrap Up suggested time 10 minutes<br />
Part 1) Brief Warm Up<br />
Suggestion time: 15 minutes<br />
As a facilitator, introduce yourself, setting a tone for the session. You may want to<br />
include your role/position, goals and hopes for the session and anything else relevant to<br />
the session about you.<br />
You may also want to do a round <strong>of</strong> introductions and/or a name game.<br />
Check the Games, Games, Games handout for activities, keeping in mind you want an<br />
upbeat, warm tone.<br />
Part 2) Introduction<br />
Suggestion time: 10 minutes<br />
After a warm up, you should have everyone sit in a circle or other way that allows them<br />
to see and hear one another.<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 2<br />
2
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Stand in the circle with a marker and a flip chart ready to write on. At this moment, you<br />
should re-welcome everyone. It is good to reintroduce yourself, so that people are sure<br />
to remember your name and are comfortable asking you questions. Here’s an example<br />
conversation starter:<br />
“Now that we know some people and something about each other, let’s move on with<br />
the workshop. Again, I welcome you all to this “How to Be a Facilitator” workshop. My<br />
name is Kelly Carter, and I’ll be your facilitator for the day. Please feel free to ask<br />
questions or stop me during the workshop if you have any concerns.”<br />
Now, begin a conversation and dialogue with the participants. As you ask questions,<br />
write the participants’ answers and pertinent comments on the flip chart.<br />
Use the question below, having familiarized yourself with the roles <strong>of</strong><br />
a facilitator.<br />
Ask:<br />
What is a facilitator?<br />
∞<br />
∞<br />
∞<br />
∞<br />
Take responses from participants, using a volunteer to help you note them on flip<br />
chart paper.<br />
Try to model effective note taking techniques, such as writing with large and<br />
alternative marker colors. As ideas are recorded, repeat them back to the audience<br />
to make sure everyone has heard.<br />
Use attentive body language (such as nodding, smiling) to be supportive <strong>of</strong> the<br />
participants. Nod your head and encourage their brainstorming with positive<br />
comments.<br />
After approximately half the group has <strong>of</strong>fered an answer to the question,<br />
incorporate the definition <strong>of</strong> a facilitator. Present the definition slowly and clearly.<br />
Now, introduce this definition <strong>of</strong> “facilitator”:<br />
A “Facilitator” is:<br />
· One who helps participants learn from an activity. <strong>The</strong> literal<br />
meaning <strong>of</strong> facilitator is “one who makes things easy.” Explain that<br />
a facilitator may also be called a trainer.<br />
Go deeper into the definition, using the following points:<br />
∞<br />
∞<br />
<strong>The</strong> facilitator serves as a coordinator and organizer <strong>of</strong> small groups, and<br />
ensures everyone is participating and staying on task.<br />
It is critical for the facilitator to have the capacity to develop mutual respect<br />
among the group in order to maximize learning. You must be willing to take risks<br />
and work hard.<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 3<br />
3
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞<br />
<strong>The</strong> facilitator guides the participants. People will tend to view facilitators as<br />
experts in the topic they are facilitating. Make sure you are knowledgeable about<br />
the topic and feel comfortable with people questioning your resources <strong>of</strong><br />
information.<br />
A Suggestion: Walk around the room, perhaps between the participants. Make eye contact with<br />
the audience. As the facilitator, lead by example: Be energetic and get involved in each point.<br />
An effective facilitator gets the audience involved in their subjects. Observe your participants for<br />
clues that they are listening and responding to what you are saying. Watch to see if they<br />
maintain eye contact with you and respond with their body language, nodding their heads, etc.<br />
Respond to those people who are listening well, while also engaging people who do not appear<br />
to be listening or interested.<br />
Part 3) Behavior <strong>of</strong> a Facilitator<br />
Suggested time: 40 minutes<br />
After you present the definition <strong>of</strong> “facilitator,” transition to the next part <strong>of</strong> the<br />
workshop. At this point, start acting out some scenarios. Skits are a great way <strong>of</strong> getting<br />
people involved with the subject material. <strong>The</strong> more activity you incorporate into the<br />
workshop, the more engaged your participants will be, and they will learn more as a<br />
result.<br />
You should get ready for the skits by following the steps below:<br />
1. Have a partner facilitator (one or more) ready to help act out the skits.<br />
2. <strong>Facilitators</strong> should take turns taking major roles in the skits. For example, one<br />
facilitator may act, and the other discusses the skit with the audience.<br />
3. <strong>The</strong> first skit should exemplify things that a facilitator should not do.<br />
4. From the list “the facilitator should not do” choose five scenarios that both <strong>of</strong> the<br />
facilitators feel comfortable with and it is easy to act out.<br />
Begin the skits:<br />
∞ Explain to participants that they are about to watch some skits. (This is the<br />
transition that you are making from the definition [Part 2] to behaviors [Part 3].)<br />
∞ Keep your audience engaged in the skit by telling them that you are going to act out<br />
something, and afterward you will ask them to guess what you were doing.<br />
∞ Tell your audience that the skit’s title is “Things A Facilitator Should Never Do.”<br />
∞ One facilitator will act, and after he or she demonstrates that behavior, the other<br />
facilitator should call out “Freeze!”<br />
∞ Ask them what the facilitator was doing wrong. This part should be a little<br />
humorous and can involve the audience. Ask your participants, “how should the<br />
facilitator have behaved?” Ask them to be creative with their suggestions.<br />
Suggested Skit Topics:<br />
∞ Reading from a manuscript<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 4<br />
4
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞ Telling inappropriate or <strong>of</strong>fensive stories by actually going <strong>of</strong>f with a story that is not<br />
related to the workshop<br />
∞ Saying umm, aahh repeatedly (saying umm and aahh and act really nervous.)<br />
∞ Talking too much (effective facilitators try to follow the 80/20 rule <strong>of</strong> talking only 20<br />
percent)<br />
∞ Dominating the process with your opinions<br />
∞ Telling to much about your personal experience and life (Tell an irrelevant story.)<br />
∞ Downplaying people’s ideas (Don’t be too harsh!)<br />
Write each scenario on the flip chart after participants respond as to<br />
what they observed. In the end you should have 5-8 different issues<br />
listed on the flip chart.<br />
After you are done with the skits, ask what other things a facilitator should not do.<br />
Write these on the flip chart as well.<br />
At this point, you want to have participants thinking deeper about and visually picturing<br />
what a facilitator should not be doing.<br />
If you don’t see the things listed below you can add them to the list.<br />
Key things <strong>Facilitators</strong> should not do:<br />
∞ Downplay people’s ideas.<br />
∞ Push personal agendas and opinions as the “right” answer.<br />
∞ Dominate the group.<br />
∞ Say “umm,” or “aahh”<br />
∞ Read from a manuscript<br />
∞ Tell inappropriate or <strong>of</strong>fensive stories<br />
∞ Make up an answer to questions they don’t know (lie).<br />
∞ Allow people to bully others in the group<br />
∞ Take a stance with one section <strong>of</strong> the group<br />
∞ Tell too much about your personal experience and life<br />
∞ Assume the demographics <strong>of</strong> your group (based on appearance)<br />
Engage and reaffirm participants’ contributions, telling them things such as:<br />
“You all have done a good job in guessing what the facilitator should not do. Now let’s<br />
talk about some tips that a facilitator should follow to be effective.”<br />
Again, use role plays to act out behaviors (this time, effective ones). Use scenarios that<br />
incorporate what a facilitator should do. Try not to talk a lot during this section. Try to<br />
be creative.<br />
∞<br />
Exude confidence-be clear, enthusiastic, breathe! Show confidence and show that<br />
you are breathing.<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 5<br />
5
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞<br />
∞<br />
∞<br />
∞<br />
Have lots <strong>of</strong> visually appealing handouts and flip charts - they help add the practical<br />
material the participants leave your workshop with. Show that you have a flip chart<br />
and handouts.<br />
Be aware <strong>of</strong> individuals that may be experiencing discomfort or are not participating.<br />
Try to engage the participants who are not participating or ask them what they<br />
are thinking.<br />
Determine needed supplies, room requirements, chair set-up. Act out what you need<br />
and show that you are making sure chairs are set-up and you have all the<br />
supplies.<br />
Know the material before doing the workshop. Show that you are preparing for the<br />
training before the training.<br />
After you are done with the skits, ask what other things a facilitator should do. Write<br />
these on the flip chart as well.<br />
If you don’t see the things listed below you can add them to the list.<br />
<strong>Effective</strong> <strong>Facilitation</strong> Behaviors include:<br />
∞ Knowing the material before doing the workshop.<br />
∞ Exuding confidence: Be clear, enthusiastic, breath!<br />
∞ Using humor, stories, and examples that directly relate to their work.<br />
∞ Selecting an appropriate activity that will meet the needs <strong>of</strong> your group and<br />
having lots <strong>of</strong> fun energizers/icebreakers on hand.<br />
∞ Having lots <strong>of</strong> visually appealing handouts and flip charts: they help add the<br />
practical material the participants leave your workshop with.<br />
∞ Determining needed supplies, room requirements, seating arrangement.<br />
∞ Thinking through the exercise and visualize potential problems and pitfalls: one<br />
<strong>of</strong> the biggest is not allotting enough time for activities.<br />
∞ Clearly explaining activity directions and being prepared for questions.<br />
∞ Observing individual participation and involvement during exercises.<br />
∞ Being aware <strong>of</strong> individuals that may be experiencing discomfort or are not<br />
participating.<br />
∞ Following up the exercise with discussion.<br />
∞ Processing with participants, allowing them to reveal thoughts and feelings as<br />
appropriate.<br />
∞ Being available to talk/debrief with participants during break times and<br />
before/after the training.<br />
∞ Evaluating needs <strong>of</strong> the group, especially at the end <strong>of</strong> the day to see what you<br />
can change for the next day.<br />
∞ Evaluating the experience and write down notes for future trainings.<br />
Thank everyone for participating in the exercise.<br />
Part 4) Review Responsibilities <strong>of</strong> a Facilitator<br />
Suggested time: 10 minutes<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 6<br />
6
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Transition from the role play and discussion <strong>of</strong> effective behaviors to discussion <strong>of</strong><br />
responsibilities. Know the list contained in the attachment.<br />
You can use a question like:<br />
Now that we have reviewed effective behaviors <strong>of</strong> facilitators, let’s consider<br />
responsibilities. What do you all think are the responsibilities — big ideas — <strong>of</strong><br />
facilitators?<br />
As people suggest responsibilities on the list, write them on the flip chart.<br />
<strong>The</strong>n, draw connections between these ideas and the list below. You can make direct<br />
connections or ask additional questions to pull out ideas.<br />
<strong>The</strong>n, present this list as a summary.<br />
Responsibilities <strong>of</strong> facilitator:<br />
∞ <strong>Facilitators</strong> are the standard-setters for the discussion.<br />
<strong>Facilitators</strong> must stay focused and alert, interested in the discussion and the<br />
learning that is taking place. <strong>The</strong>y set and maintain the tone <strong>of</strong> discussion, by<br />
example and by setting ground rules. <strong>Facilitators</strong> should make eye contact with<br />
all participants, listen closely, and encourage everyone to contribute to the<br />
group.<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
<strong>Facilitators</strong> make the workshop environment a priority.<br />
Everything from how the chairs are set up, candy, quotes on the wall, location <strong>of</strong><br />
restrooms, and many other logistical items. <strong>The</strong> facilitator is responsible for<br />
gauging the physical environment <strong>of</strong> the training and how the environment<br />
relates to the feeling <strong>of</strong> the workshop.<br />
<strong>Facilitators</strong> are mindful <strong>of</strong> timing issues.<br />
It is easy to over-schedule activities and not incorporate enough downtime for<br />
the participants. Avoid planning intensive activities directly before or after a<br />
meal. Always plan on activities taking longer than you think. <strong>Facilitators</strong> need to<br />
constantly check-in with the group to gauge their energy level.<br />
<strong>Facilitators</strong> are responsible for articulating the purpose <strong>of</strong> the<br />
discussion and its significance to the group.<br />
It is important to clearly state the goal and purpose <strong>of</strong> each activity and section<br />
<strong>of</strong> the training. Also, let the group know the expected time that will be spent on<br />
each activity.<br />
<strong>Facilitators</strong> make use <strong>of</strong> various techniques/tools to keep the<br />
discussion moving.<br />
When tension arises or discussion comes to a halt. <strong>The</strong> facilitator must be<br />
prepared with tools to keep the learning happening.<br />
<strong>Facilitators</strong> are responsible for paying attention to group<br />
behaviors.<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 7<br />
7
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞<br />
Be observant <strong>of</strong> verbal and non-verbal queues from the group. You can<br />
encourage people to explain their behaviors during check-in periods.<br />
<strong>Facilitators</strong> should be relaxed and have a sense <strong>of</strong> humor that<br />
makes sure discussions are enjoyable as well as educational.<br />
Group discussions can <strong>of</strong>ten take a very serious turn and become intense. It is<br />
important to remember we do not have to be fired-up or uptight in order to<br />
have effective discussions. Laughter and a relaxed environment can be the<br />
greatest methods for a good discussion.<br />
Part 4) Wrap Up<br />
Suggested time: 10 minutes<br />
Wrap up with a summary and reflection, involving participants in sharing what they have<br />
learned.<br />
Conduct a workshop evaluation such as a plus/delta.<br />
Also note any next steps or follow up (such as additional training).<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 8<br />
8
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
“NOT To Do” List For <strong>Facilitators</strong><br />
A facilitator should not:<br />
<br />
Impose a solution on the group. <strong>The</strong>y clarify issues, focus<br />
discussions, bring out viewpoints, synthesize differences, and look<br />
for underlying agreements. However, this does not mean they<br />
impose a solution on the group.<br />
<br />
Downplay people’s ideas.<br />
<br />
Push personal agendas and opinions as the “right” answer.<br />
<br />
Dominate the group.<br />
<br />
Say umm, aahh repeatedly.<br />
<br />
Read from a manuscript.<br />
<br />
Tell inappropriate or <strong>of</strong>fensive stories.<br />
<br />
Make up an answer-you never know who is in the room.<br />
<br />
Allow people to bully others in the group.<br />
<br />
Talk a stance with one section <strong>of</strong> the group.<br />
<br />
Tell too much about your personal experience and life.<br />
<br />
Assume the demographics <strong>of</strong> your group (based on appearance).<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 9<br />
9
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
“To Do” List For <strong>Facilitators</strong><br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
Know the material before doing the workshop.<br />
Exude confidence-be clear, enthusiastic, breath!<br />
Use humor, stories, and examples that directly relate to their<br />
work.<br />
Select an appropriate activity that will meet the needs <strong>of</strong> your<br />
group and have lots <strong>of</strong> fun energizers/icebreakers on hand.<br />
Have lots <strong>of</strong> visually appealing handouts and flip charts<br />
Determine needed supplies, room requirements, and chair setup.<br />
Think through the exercise and visualize potential problems and<br />
pitfalls- one <strong>of</strong> the biggest is not allotting enough time for<br />
activities.<br />
Clearly explain activity directions and be prepared for questions.<br />
Observe individual participation and involvement during<br />
exercises.<br />
Be aware <strong>of</strong> individuals that may be experiencing discomfort or<br />
who are not participating.<br />
Follow up the exercise with discussion.<br />
Processing will reveal the thoughts and feelings never expressed<br />
previously.<br />
Be available to talk/debrief with participants during break times<br />
and before/after the training.<br />
Evaluate needs <strong>of</strong> the group, especially at the end <strong>of</strong> the day to<br />
see what you can change for the next day.<br />
Evaluate the experience and write down notes for future<br />
trainings.<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 10<br />
10
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Responsibilities <strong>of</strong> the Facilitator<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
<strong>Facilitators</strong> are the standard-setters for the discussion.<br />
<strong>Facilitators</strong> must stay focused and alert, interested in the discussion and the<br />
learning that is taking place. <strong>The</strong>y create the standards <strong>of</strong> communications by<br />
listening closely, and encouraging all participants to contribute to the group.<br />
<strong>Facilitators</strong> make the workshop environment a priority.<br />
Everything from how the chairs are set up, candy, quotes on the wall, location <strong>of</strong><br />
restrooms, and many other logistical items. <strong>The</strong> facilitator is responsible for<br />
gauging the physical environment <strong>of</strong> the training and how the environment<br />
relates to the feeling <strong>of</strong> the workshop.<br />
<strong>Facilitators</strong> are mindful <strong>of</strong> timing issues.<br />
It is easy to over schedule activities and not incorporate enough down time for<br />
the participants. Avoid planning intensive activities directly before or after a<br />
meal. Always plan for activities taking longer than you think you will last.<br />
<strong>Facilitators</strong> need to constantly check-in with the group to gauge their energy<br />
level.<br />
<strong>Facilitators</strong> are responsible for articulating the purpose <strong>of</strong> the discussion<br />
and its significance to the group. It is important to clearly state the goal and<br />
purpose <strong>of</strong> each activity and section <strong>of</strong> the training. Also, let the group know the<br />
expected time that will be spent on each activity.<br />
<strong>Facilitators</strong> make use <strong>of</strong> various techniques/tools to keep the<br />
discussion moving when tension arises or discussion comes to a<br />
halt.<br />
<strong>The</strong> facilitator must be prepared with tools to keep the learning happening.<br />
<strong>Facilitators</strong> are responsible for paying attention to group<br />
behaviors.<br />
Be observant <strong>of</strong> verbal and non-verbal queues from the group. You can<br />
encourage people to explain their behaviors during check-in periods.<br />
<strong>Facilitators</strong> should be relaxed and have a sense <strong>of</strong> humor that<br />
makes sure discussions are enjoyable as well as educational.<br />
Group discussions can <strong>of</strong>ten take a very serious turn and become intense. It is<br />
important to remember we do not have to be fired-up or uptight in order to<br />
have effective discussions. Laughter and a relaxed environment can be the<br />
greatest methods for a good discussion.<br />
Bonner Curriculum: <strong>Facilitation</strong> <strong>101</strong> page 11<br />
11
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Bonner Curriculum<br />
Overview:<br />
Fishbowl Discussion:<br />
Defining Your<br />
Communities<br />
A fishbowl discussion is a group communication technique that can help<br />
students talk about issues. In this case, it can be used to allow students<br />
to explore the communities to which they belong in safe environment.<br />
It is designed to help students learn to listen to each other, enhancing<br />
relationships necessary for the growth <strong>of</strong> your Bonner Program.<br />
A continued exploration <strong>of</strong> community building can be achieved<br />
through future reflections on Bonners’ experiences.<br />
Category:<br />
Level:<br />
Community building, interpersonal development, relationship building,<br />
communication, reflection<br />
Intermediate<br />
Recommended<br />
Bonner Sequence: This training is recommended for Bonner students during the second<br />
year. This activity is also suitable for a retreat.<br />
expectation explore experience example expertise<br />
! ! !<br />
VALUES: community building, diversity<br />
Type:<br />
Structured activity suitable for any size group.<br />
Goals <strong>of</strong> this Guide:<br />
• To engage participants in a meaningful activity that will help them learn more about each<br />
other.<br />
• To help establish individual identities for a Bonners in a class or program<br />
Materials:<br />
• Index Cards<br />
• Pens<br />
How to Prepare:<br />
As the facilitator, it will be your job to ensure the wellbeing and openness <strong>of</strong> all participants. If<br />
possible, go through the workshop prior to facilitating it to be prepared throughout the activity.<br />
Bonner Curriculum: Fishbowl Discussion on Community Page 1<br />
12
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
How to Do/Brief Outline:<br />
Setup the room with a small circle <strong>of</strong> four to five chairs in the middle <strong>of</strong> the room surrounded<br />
by a larger circle <strong>of</strong> one chair per participant. (If you would prefer, participants may also sit on<br />
the ground.)<br />
Following is a very loose outline. Adjust the time allotted to each part as you find most<br />
effective.<br />
This one hour and forty minute workshop has the following parts:<br />
A. <strong>The</strong> Guidelines suggested time 5 minutes<br />
B. Defining Community suggested time 10 minutes<br />
C. Determining Your Communities suggested time 10 minutes<br />
D. Break suggested time 10 minutes<br />
E. Discussing Your Communities suggested time 50 minutes<br />
F. Closing Reflection suggested time 15 minutes<br />
Part A. <strong>The</strong> Guidelines<br />
Suggested time: 5 minutes<br />
Begin the workshop by introducing yourself, role, and hopes for the discussion. Set a tone for<br />
the day’s activities to ensure that will feel comfortable sharing with the group.<br />
Part B. Defining Community<br />
Suggested time: 10 minutes<br />
Depending on the time you have for this workshop, you may have participants brainstorm what<br />
a community is and begin them with the following prompts. If you have less time, you may omit<br />
the brainstorm and only give them the following prompts.<br />
A community can be any group <strong>of</strong> individuals or families working toward a common<br />
goal. A community may include, but is not limited to, a town, a city, a neighborhood, an<br />
<strong>of</strong>fice, an industry, a pr<strong>of</strong>ession, a school, a religion, a corporation, a geographic or a<br />
political entity.<br />
"People live in communities. But the real importance <strong>of</strong> ‘living in community’ is that<br />
people–and groups <strong>of</strong> people–develop the ways and means to care for each other, to<br />
nurture the talents and leadership that enhance the quality <strong>of</strong> community life, and to<br />
tackle the problems that threaten the community and the opportunities which can help<br />
it.” -Measuring Community Capacity Building (Aspen <strong>Institute</strong>, 1996)<br />
Part C. Determining Your Communities<br />
Suggested time: 10 minutes<br />
Bonner Curriculum: Fishbowl Discussion on Community Page 2<br />
13
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Pass out index cards and pens to all participants. Instruct them to reflect on which communities<br />
they are members and then have them list three to five <strong>of</strong> their communities. Some example<br />
communities include: African-American community, Baptist community, gay and lesbian<br />
community, Young Republicans and Jewish community.<br />
Part D. Break<br />
Suggested time: 10 minutes<br />
During the break the facilitator will read the index cards and determine five communities to<br />
discuss among the group. Because you will want to have at least three people actively discussing<br />
the community and you do not want to single out someone who does not feel comfortable<br />
sharing, at least five people should have written down a community for it to be used as a<br />
fishbowl discussion.<br />
Part E. Discussing Your Communities<br />
Suggested time: 50 minutes (10 minutes per community)<br />
Announce to participants that you will now be discussing communities that are present within<br />
your Bonner program, but may not be understood by all members. <strong>The</strong> purpose <strong>of</strong> this<br />
exercise is to understand more about the Bonners in your program and their backgrounds. It<br />
will help to dissolve stereotypes and enable Bonners to be able to understand how other<br />
Bonners may be misunderstood because <strong>of</strong> the communities to which they belong.<br />
Start with one community and ask Bonners to raise their hands if they are members <strong>of</strong> that<br />
community. <strong>The</strong>n ask who would be willing to come to the fishbowl (the smaller center circle)<br />
to share more about their community. Invite three to five Bonners to come forward.<br />
Prompt each discussion by asking the fishbowl how the community is <strong>of</strong>ten misunderstood and<br />
what it is sometimes difficult to be a part <strong>of</strong> that community. To do this, encourage participants<br />
to discuss issues such as belonging, stereotypes, membership, inclusion and exclusion. Allow<br />
them to have a free flowing discussion and encourage the larger circle to be active listeners.<br />
Transition the discussion at 10 minutes, or earlier depending on your time constraints.<br />
An example fishbowl:<br />
Community: Bonner Scholars and/or Leaders<br />
Prompt:<br />
• What is <strong>of</strong>ten misunderstood about Bonners?<br />
• What do other students on your campus think about Bonners?<br />
• What do you wish others would know about Bonner?<br />
• What is the hardest part about being a Bonner?<br />
Example responses from students:<br />
• People think Bonners are only goody two-shoes.<br />
• Bonners only do community service because they are nerds or want to add<br />
something to their résumés.<br />
• Bonners only do service for the recognition or money.<br />
Bonner Curriculum: Fishbowl Discussion on Community Page 3<br />
14
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
• We are striving to change the campus culture to one more devoted to the<br />
community, but we are frustrated because the Bonner Program is<br />
misunderstood.<br />
Continue the fishbowl discussions until the remaining communities have been given a chance to<br />
talk.<br />
Part F. Closing Reflection<br />
Suggested time: 15 minutes<br />
Ask participants what they have learned from listening and participating in the discussions.<br />
Encourage them to discuss anything they will do differently and how they will now be able to<br />
better understand their fellow Bonners.<br />
Sample reflection questions include:<br />
• Which group did you misunderstand the most?<br />
• Based on your misperception, have you overlooked potential<br />
friendships/relationships?<br />
• Which community can you relate to because <strong>of</strong> similar experience?<br />
• What will you change about yourself because <strong>of</strong> this activity?<br />
• Do you ever wish you did not belong to a community <strong>of</strong> which you are a member?<br />
• What did you learn by listening to those who were discussing their communities?<br />
• For those who discussed their communities, what was the hardest part about<br />
sharing your experience?<br />
Bonner Curriculum: Fishbowl Discussion on Community Page 4<br />
15
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Bonner Curriculum<br />
Overview:<br />
Category:<br />
Level:<br />
Leadership Compass:<br />
Appreciating Diverse<br />
Work Styles<br />
This workshop allows participants to explore four primary work<br />
styles, as a tool for self-reflection and leadership growth. It<br />
encourages participants to delve more deeply into their strengths<br />
and weaknesses in all four styles, in the context <strong>of</strong> leadership and a<br />
working team. <strong>The</strong> purpose <strong>of</strong> this exploration is to enable<br />
participants to articulate at a higher level why they work the way<br />
they do, as well as identify skills and strengths they would like to<br />
enhance. It also is a tool for bolstering team accountability, by<br />
pushing people to consider the way in which their style(s) plays out<br />
on a team and how each person might become better at changing<br />
work styles to balance a team or fit a given work situation.<br />
Diversity; leadership development; problem-solving; team and<br />
personal management<br />
Suitable for all levels (introductory to advanced)<br />
Recommended<br />
Bonner Sequence: This workshop could be used at any time during the Bonner<br />
experience, but may be most suitable for during sophomore or<br />
junior years as students are expanding their leadership repertoires<br />
and can think about work styles. It can be used in conjunction with<br />
building students’ skills in diversity awareness (sophomore<br />
developmental baseline), because it helps students explore<br />
leadership and personal style dimensions <strong>of</strong> diversity. It could be a<br />
valuable supplement to project coordination or student leadership<br />
role training.<br />
expectation explore experience example expertise<br />
♥ ♥ ♥<br />
VALUES: ALL - community engagement, community building, diversity<br />
(modifications may be made to apply framework to other levels or areas)<br />
Type:<br />
Structured set <strong>of</strong> activities for workshop (e.g. retreat or training)<br />
Bonner Curriculum: Leadership Compass page 1<br />
16
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Focus or Goals <strong>of</strong> this Guide:<br />
In sum, Leadership Compass is about:<br />
∞ Developing a deeper sense <strong>of</strong> self-awareness about one’s leadership style and approach<br />
∞ Developing a more balanced approach to work style; seeking out areas <strong>of</strong> growth or<br />
change<br />
∞ Developing an understanding <strong>of</strong> how one's work style affects team functioning<br />
∞ Deliberately building skills in all four directions to enhance personal and team<br />
performance<br />
Materials:<br />
• Ensure all participants come with pen and paper<br />
• Handouts on the four directions and Leadership Compass<br />
• Flip charts must include:<br />
√ 1-2 posters for each <strong>of</strong> the four directions listing “approach,” “overuse,” for each<br />
direction (essentially, copy the handouts onto large poster paper, preferably 2 for<br />
each direction – one with approach and one with overuse)<br />
In addition, other helpful charts are:<br />
√ goals<br />
√ three questions to ask yourself when determining primary direction<br />
√ each set <strong>of</strong> questions asked to the small groups<br />
√ large visual compass with directions<br />
√ blank flip chart sheets and 2 markers for each direction<br />
How to Prepare:<br />
Walk through workshop and revise to fit participants, if necessary. Prepare all materials,<br />
including directional flip charts. Prepare any case studies or scenarios to fit the group and<br />
its work. Prepare your own relevant introduction, including history, applications, context.<br />
Set up space.<br />
How to Do/Brief Outline:<br />
1) Introduction and Framing suggested time 5 minutes<br />
2) Goals and Expectations suggested time 5 minutes<br />
3) Review Four Directions suggested time 10 minutes<br />
4) Primary Direction Discussion suggested time 10 minutes<br />
5) Report Backs suggested time 10 minutes<br />
6) Going To Extremes Discussion suggested time 10 minutes<br />
7) Rotate Through 3 Directions suggested time 5 minutes<br />
8) BREAK (5 MIN- BRINGS TOTAL TO 60 MIN)<br />
9) Case Scenario & Processing suggested time 25 minutes<br />
10) Personal Maps suggested time 5 minutes<br />
Bonner Curriculum: Leadership Compass page 2<br />
17
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
11) Team Sharing Personal Maps suggested time 10 minutes<br />
12) Pairs - Commitments To Change suggested time 10 minutes<br />
13) Wrap suggested time 5 minutes<br />
Step 1) Introduction and framing <strong>of</strong> the exercise<br />
Suggested time: 5 minutes<br />
You may want to start with a simple, physical warm up to get everyone’s attention. See the<br />
Games Galore handout for ideas.<br />
Introduce the basic concept and its history. Perhaps show the book <strong>The</strong> Four Fold Way<br />
(you can find this online).<br />
History<br />
<strong>The</strong> Leadership Compass draws from a Native American Indian -based practice<br />
called the Medicine Wheel or the Four-Fold Way. In the Four-Fold Way, the four<br />
directions are described as warrior (north), healer (south), teacher (west), and<br />
visionary (east). All directions have pr<strong>of</strong>ound strengths and potential weaknesses,<br />
and every person is seen as capable <strong>of</strong> growing in each direction. Each direction has<br />
a primary "human resource," including power (north), love (south), wisdom (west),<br />
and vision (east), as well as primary struggles, associated with loss or difficulty.<br />
Each person can access the gifts associated with each direction- through work,<br />
ritual, a variety <strong>of</strong> practices- in order to become more whole.<br />
This workshop builds on the Leadership Compass framework to allow individual<br />
participants to dig deeper in their perceptions <strong>of</strong> self and team. Non-pr<strong>of</strong>it<br />
organizations modified the original framework and language to be more suited to<br />
the pr<strong>of</strong>essionally-oriented cultures <strong>of</strong> organizations. This workshop pushes the<br />
notion <strong>of</strong> the "learnable" qualities <strong>of</strong> each direction, when a person adopts a<br />
willingness to learn and change.<br />
Ask participants to make a "leap" and allow themselves to go with the categorizations <strong>of</strong><br />
the exercise. Some important introductory comments are:<br />
∞ This is a diversity exercise that introduces a framework <strong>of</strong> four "directions" ~<br />
representing qualities <strong>of</strong> work styles. When appropriately incorporated, the diversity<br />
<strong>of</strong> our work styles can be a great source <strong>of</strong> productivity and creativity; when<br />
inappropriately understood or incorporated, this diversity can bring about a lot <strong>of</strong><br />
misunderstanding, tension, and confusion.<br />
∞ For our purposes today we will be concentrating on the directions in which we<br />
personally use at work, particularly at work in community service efforts. Please<br />
answer and evaluate your responses in terms <strong>of</strong> how you currently approach your<br />
work.<br />
Bonner Curriculum: Leadership Compass page 3<br />
18
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞<br />
∞<br />
∞<br />
One style isn’t better than any other. In fact, this workshop will allow us to look more<br />
deeply at the primary and other styles we use at work. All <strong>of</strong> the styles <strong>of</strong>fer different<br />
strengths and challenges.<br />
You may find yourself critical <strong>of</strong> the categorizations or <strong>of</strong> having to reveal things about<br />
your own work styles. We request that you hold from making judgments about the<br />
usefulness <strong>of</strong> the exercise as you go through it. "Try on” this exercise. Go with it for<br />
awhile. We are confident you will find it useful.<br />
You may also want to introduce some <strong>of</strong> the history <strong>of</strong> this activity (see above).<br />
Step 2) Lay out goals and expectations<br />
Suggested time: 5 minutes<br />
<strong>The</strong> goals <strong>of</strong> this are:<br />
∞<br />
∞<br />
∞<br />
To develop a more balanced approach to personal work style development<br />
To build an understanding how one's work style may affect team functioning<br />
To deliberately build skills in all four directions to enhance personal and team/group<br />
performance<br />
Make sure to introduce some Ground Rules for the activity:<br />
∞<br />
∞<br />
∞<br />
∞<br />
Introduce “hands up" as a tool to keep the activity moving and participants focused.<br />
Ask people if they want to suggest any Ground Rules for the group or session.<br />
Again, ask people to go with the exercise. Acknowledge that a person may be tempted<br />
to tell all <strong>of</strong> us that he/she isn't always "south.” It’s normal for people to feel that they<br />
have qualities <strong>of</strong> all <strong>of</strong> the sides, so it's not necessary for people to explain themselves<br />
at every step. Stick with the exercise which allows people to later explore and discuss<br />
their many sides.<br />
Observe basic group facilitation/setting guidelines.<br />
Step 3) Start introducing the four directions<br />
Suggested time: 10 minutes<br />
You should have the boards with each <strong>of</strong> the directions "approaches to work/work style"<br />
listed (do not have the "overuses" or other elements visible at this point)<br />
Explain that you're going to read <strong>of</strong>f some <strong>of</strong> the approaches <strong>of</strong> each direction. Before you<br />
begin, present the following questions:<br />
1. What’s your first inclination when you get a new project?<br />
2. What’s your tendency when you’re under pressure?<br />
3. What feedback have you been given about yourself<br />
4. What seems most comfortable?<br />
Ask people to listen carefully and consider what is their PRIMARY DIRECTION, that is the<br />
direction they most identify as their own style, WHEN ACTING AS A PROJECT<br />
Bonner Curriculum: Leadership Compass page 4<br />
19
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
DIRECTOR OR STUDENT LEADER, keeping in mind that many <strong>of</strong> us work in some <strong>of</strong> all<br />
<strong>of</strong> the directions at different times.<br />
Have participants write down the direction that best fits them. Again, remind people that<br />
later in the workshop, people will explore skills from all <strong>of</strong> their directions.<br />
Step 4) Have people go to primary direction<br />
Suggested time: 10 minutes<br />
After everyone is finished writing, (re)introduce hands up, and have people move physically<br />
to one <strong>of</strong> four areas that represents that primary direction. Explain that in those<br />
directions, people will have the opportunity to discuss their styles in more detail.<br />
Give people designated time (suggest 8 minutes) to discuss the following:<br />
• What’s really great about being your direction?<br />
• What’s really hard about being your direction?<br />
• What’s difficult about working with the other directions?<br />
In those discussions, people can recognize that although they are at the same "primary"<br />
direction, they have different responses to these questions. Make sure to inform groups<br />
that someone should keep notes and be prepared to summarize what the group discusses.<br />
Step 5) Have each group give a report back and exchange<br />
Suggested time: 12 minutes<br />
Ask each group to <strong>of</strong>fer one report <strong>of</strong> their responses to the above three questions. You<br />
may want to ask that no group speaks twice until every group speaks once (NOSTUESO).<br />
After all groups has given their complete report allow for some direct questions and<br />
conversation between the groups. You can ask, "Does anybody want to ask anything <strong>of</strong><br />
anyone from one <strong>of</strong> the other directions?" You can also ask the group for their<br />
observations or note some <strong>of</strong> your own. You probably want to keep a tone and pace that<br />
doesn't encourage the group to degenerate into "name calling" or criticizing <strong>of</strong> other<br />
directions. Try to bring out interesting questions and points <strong>of</strong> agreement and difference.<br />
You can also provide an opportunity for anyone who thinks that they're in the wrong place<br />
to move to a new direction now.<br />
Step 6) Discussion <strong>of</strong> Going to Extremes<br />
Suggested time: 10 minutes<br />
<strong>The</strong> purpose for this portion is to have people focus on how their style might be<br />
misunderstood, conflict with others, or be taken too far in a group dynamic. This should<br />
raise awareness <strong>of</strong> people for the "balancing" possibility <strong>of</strong> different styles.<br />
Bonner Curriculum: Leadership Compass page 5<br />
20
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Give the groups five minutes to focus on the following question:<br />
∞<br />
When you take your direction to an extreme, or an inflexible with<br />
your style, what do you think the other directions are saying about<br />
working with you?<br />
Ask groups to brainstorm their responses. Have each group report out (10 minutes <strong>of</strong><br />
report backs and discussion) what they say.<br />
<strong>The</strong>n, go around the room and flip the carts to reveal the "OVERUSE" portions <strong>of</strong> the<br />
charts for each direction. You can introduce them by saying: "Take a look at these charts.<br />
Some <strong>of</strong> the items you may recognize came up in your group. Some may be new."<br />
<strong>The</strong> discussion <strong>of</strong> OVERUSE <strong>of</strong> styles is a good lead in to the next part, which is a focus on<br />
how one can balance one styles.<br />
Step 7) Quickly move to secondary, third, and fourth styles<br />
Suggested time: 5 minutes<br />
Now you want to really get the group moving. Ask the group to physically get up and move<br />
to their SECONDARY direction - the side s/he feels is second most likely to use in the<br />
Executive Director role.<br />
Give them 30 seconds to move. Ask everyone to look around. Take a few comments or<br />
ask a few questions -- e.g. to point out who moved "across" (west - east, north - south)<br />
and who moved "arouned" (west - south, west - north, north - west, north - east, and so<br />
on).<br />
Now ask the group to move to their THIRD style. Give them 30 seconds to move. Ask<br />
everyone to look around. Take a few comments or ask a few questions.<br />
FINALLY ask the group to move to their FOURTH style (what they perceive as their<br />
weakest). Give them 30 seconds to move. Ask everyone to look around. Take a few<br />
comments or ask a few questions. TELL PEOPLE TO TAKE SEATS IN THIS<br />
DIRECTION.<br />
Close this brief round <strong>of</strong> movement by explaining that this exercise prefaces the next part<br />
<strong>of</strong> the workshop, which is to focus on developing strengths in all <strong>of</strong> the sides.<br />
55 minutes in - 5 minute break<br />
Bonner Curriculum: Leadership Compass page 6<br />
21
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Step 8. From their fourth (weakest) directions, introduce a scenario<br />
or case to “MOCCASINS”<br />
Suggested time: 15 minutes<br />
Choose a scenario that represents some typical work <strong>of</strong> the team. It's good to have<br />
elements in the scenario that will allow people to grapple with the relevancy <strong>of</strong> different<br />
approaches and styles. Explain that you are going to present a scenario, and you would like<br />
people to tackle it FROM THE PERSPECTIVE OF THEIR FOURTH (WEAKEST) STYLE (the<br />
one they are in now).<br />
POSSIBLE SCENARIO:<br />
You are a team <strong>of</strong> Bonners/students that have been asked by the campus leadership and<br />
staff to help address an issue. <strong>The</strong>re is just not enough campus-wide support and<br />
student involvement in community service. While there is a small core (like you) who<br />
are involved regularly, other students don’t seem to understand the value, benefits, or<br />
great things about being involved, and the community service <strong>of</strong>fice/resources are being<br />
underutilized and could be cut as a result. Campus leadership and staff want this to<br />
change and they think you, as active students, can do something about it. <strong>The</strong>y have<br />
given you a budget <strong>of</strong> $2,000 and a timeline <strong>of</strong> nine weeks. By the end <strong>of</strong> this time, your<br />
group is expected to show that it has helped generate more campus-wide student (and<br />
other) interest in community service (in a way that will last).<br />
Read the scenario and have it on paper as well. Give people 1-3 specific questions to<br />
address in relation to the scenario, like:<br />
∞ "How do handle this situation?<br />
∞ "Generate a proposal and proposed work plan, within the timeline and budgetary limits,<br />
to take on this challenge.”<br />
Give people a designated time for discussion (5 minutes), flip chart paper, and markers.<br />
<strong>The</strong>n, take report backs (10 minutes) from each direction.<br />
Step 9) Lead the group in processing the scenario/case study<br />
Suggested time: 10 minutes<br />
As facilitator, lead another round <strong>of</strong> report backs to draw out the following information:<br />
1. How did your group approach this?<br />
2. What did you identify as the issues?<br />
3. What did you decide/recommend?<br />
4. What did you notice about how your group handled this situation?<br />
5. How was it to work in your "weakest" direction?<br />
6. Was anything a surprise about this?<br />
Bonner Curriculum: Leadership Compass page 7<br />
22
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Allow for some direct conversation after each group has given their complete report:<br />
"Does anybody have any comments or observations to share? Did the various styles seem<br />
to influence how the group approached the situation?"<br />
This is where you can start to bring in questions about the team's ordinary work together:<br />
∞ Was it challenging to have to play out your weakest direction? What did you learn?<br />
∞ Does this resemble or counter dynamics <strong>of</strong> our team? How? When?<br />
∞ Does this make you think that you may have more <strong>of</strong> that direction than you thought?<br />
This leads in to the opportunity for each person to explain more about their work styles.<br />
Step 10) Map out personal wholeness as individuals<br />
Suggested time: 5 minutes<br />
Pass out the packets with the separate grids (if you haven't already done so) and the<br />
compass personal charts. Explain that the next exercise is an opportunity for individuals<br />
and the team to go deeper in looking at personal and team strengths.<br />
REVIEW THE FOUR DIRECTIONS:<br />
Ask people to take 5 minutes and look over the four directions again. As they do so, ask<br />
them to CHECK OFF characteristics they feel that they have in EACH direction (both<br />
regular and overuse).<br />
MAP THEIR SKILLS:<br />
<strong>The</strong>n, map where they believe they fall on in each <strong>of</strong> the four directions on a Cartesian<br />
grid. Explain that the farther from the center (5) represents the strength in that direction.<br />
Use an example, blown up on a flip chart, to show the group. Tell people not to be<br />
sidetracked by the "numbers" but to use their own sense <strong>of</strong> judgment. Have people<br />
"connect the dots" in the form <strong>of</strong> an inner circle.<br />
SKILL IDENTIFICATION:<br />
Ask people to jot down 3 TRAITS/SKILLS they have in each direction AND 3<br />
TRAITS/SKILLS they would like to further develop.<br />
Step 11) Have people present their personal maps to the team and<br />
map a TEAM MAP<br />
Suggested time: 15 minutes<br />
Go around the group and have each person present their personal map to answer the<br />
following questions (put this on flipchart):<br />
∞<br />
∞<br />
(main question) WHY DO YOU LEAD THE WAY YOU DO? Tell us more about WHY YOU<br />
IDENTIFIED THE PRIMARY STYLE YOU DID. When you did the whole map, did it change your<br />
sense <strong>of</strong> yourself at all?<br />
<strong>The</strong>n also:<br />
Bonner Curriculum: Leadership Compass page 8<br />
23
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞<br />
∞<br />
∞<br />
What are 1-2 THINGS you think you do well in each direction? (note: these can be<br />
improvements or reducing overuse tendencies)<br />
What are 1-2 you would like to get better at in each direction?<br />
Of all <strong>of</strong> those, what direction and what 2 qualities would you most like to develop<br />
this coming year?<br />
∞<br />
∞<br />
DRAW THE TEAM MAP AND NOTE DOWN PEOPLE's SKILLS AND<br />
GOALS: As people present, 2 facilitators should MAP the whole team (using different<br />
color markers, draw what each person drew on a BIG FLIP CHART CIRCLE - then<br />
label each circle) AND note (on separate paper) each person's name, skills, and goals in<br />
a grid like this:<br />
example<br />
#3<br />
#2<br />
#1<br />
GRID sample:<br />
Student’s<br />
Name<br />
Maria<br />
Joe<br />
Jones<br />
1-2 Strong<br />
Traits/Skills in<br />
Each Direction<br />
north- motivator<br />
south- good<br />
listener<br />
west- pays<br />
attention to<br />
budget<br />
east- integrates big<br />
ideas with what<br />
students like<br />
1-2 Traits/Skills to<br />
Learn<br />
in Each Direction<br />
north- improve<br />
tendency to act<br />
too fast without<br />
info<br />
south- improve<br />
ability to say no<br />
west- improve<br />
overall attention<br />
to details<br />
east- get more<br />
visionary<br />
Overall BIGGEST<br />
GOALS<br />
Get more West and<br />
more East<br />
overall- reduce<br />
tendency to<br />
bounce between<br />
counseling and<br />
acting; more<br />
orientation<br />
towards longterm<br />
big picture<br />
∞<br />
After all have presented, DRAW A WIDER LINE around all <strong>of</strong> the map - representing<br />
the furthest point for the whole TEAM. Note: if some people were more modest, you<br />
may want to "equalize" the basic circles - or raise it as debrief points).<br />
Bonner Curriculum: Leadership Compass page 9<br />
24
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞<br />
<strong>The</strong>n, engage the team in a discussion. You might lead it with the following:<br />
∞ Does this circle give an accurate representation <strong>of</strong> our team?<br />
∞ Does it surprise anyone?<br />
∞ Does anyone have questions for someone else in the group about their style or<br />
the skills they have or want to develop?<br />
∞ What does this make you think about the way we usually operate as a team?<br />
Are we operating as effectively as we could? How could the information we<br />
learned in these exercises help us grow and get better?<br />
Step 12) Committing to building skills and strengths personal<br />
and as a team<br />
Suggested time: 10 minutes<br />
Ask people to look again at the big team map and the GRID. You can also introduce a point<br />
<strong>of</strong> CHECK IN among the group by introducing the following questions:<br />
• In what ways can each <strong>of</strong> you personally SUPPORT your colleagues to develop in the way s/he<br />
described wanting to? Go around the group, and have each person describe ONE THING s/he<br />
could do to support a colleague to grow in one skill.<br />
AND/OR introduce specific scenarios and have the team as a whole RESPOND to them:<br />
1. Given this situation, what would be your first impulse response? Would it be the most<br />
productive for you personally? For the team as a whole? For your group as a whole?<br />
2. Given what we have learned and talked about, how might you personally or we as a<br />
team respond best (or better) to this situation?<br />
If the discussion from this is rich, you might lead straight into the closing (skip simple<br />
debrief Step 13).<br />
Step 13) Group Debrief and Closing<br />
Suggested time: 5 minutes<br />
You can lead the group in a simple debrief by asking:<br />
∞ What have you learned?<br />
∞<br />
∞<br />
∞<br />
∞<br />
What struck or surprised you?<br />
How are you going to use this information? How might you use it with your own staffs and corps?<br />
At the beginning we said that this is a diversity exercise, now that we have completed the exercise<br />
how is this a diversity exercise?<br />
What concrete things might you do to develop more balance as a person or team? How has this<br />
been a step in skill building for you?<br />
Bonner Curriculum: Leadership Compass page 10<br />
25
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Step 14) Closing<br />
Suggested time: 5 minutes<br />
You want to close the workshop with your own summary comments, take feedback, do<br />
evaluations, and lay out next steps. (You will probably want to figure out some specific,<br />
concrete next steps for using this information as a group and give specific individuals follow<br />
up roles in doing so).<br />
Bonner Curriculum: Leadership Compass page 11<br />
26
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Leadership Compass:<br />
NORTH<br />
Bonner Curriculum<br />
Approaches to Work/ Work Style:<br />
∞ Assertive, active, decisive<br />
∞ Likes to determine course <strong>of</strong> events and be in control <strong>of</strong> pr<strong>of</strong>essional<br />
relationship<br />
∞ Enjoys challenges presented by difficult situations and people<br />
∞ Thinks in terms <strong>of</strong> “bottom line”<br />
∞ Quick to act or decide; expresses urgency for others to take action<br />
∞ Perseveres, not stopped by hearing “No,” probes and presses to get at<br />
hidden resistances<br />
∞ Likes variety, novelty, new projects<br />
∞ Comfortable being in front<br />
∞ Values action-oriented phrases, “Do it now!”, “I’ll do it”, “What’s the<br />
bottom line?”<br />
Overuse: Style Taken to Excess:<br />
∞ Can easily overlook process and comprehensive strategic planning when<br />
driven by need to act and decide<br />
∞ Can get defensive, argue, try to “out expert” others<br />
∞ Can lose patience, pushes for decision before its time, avoids discussion<br />
∞ Can be autocratic, want things their way, has difficulty being a team<br />
member<br />
∞ Sees things in terms <strong>of</strong> black and white, not much tolerance for ambiguity<br />
∞ May go beyond limits, get impulsive, disregard practical issues<br />
∞ Not heedful <strong>of</strong> others’ feelings, may be perceived as cold<br />
∞ Has trouble relinquishing control - find it hard to delegate, “If you want<br />
something done right, do it yourself!”<br />
Bonner Curriculum: Leadership Compass page 12<br />
27
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Leadership Compass:<br />
SOUTH<br />
Bonner Curriculum<br />
Approaches to Work/ Work Style:<br />
∞ Understands how people need to receive information in order to act on it<br />
∞ Integrates others input in determining direction <strong>of</strong> what’s happening<br />
∞ Value-driven regarding aspects <strong>of</strong> pr<strong>of</strong>essional life<br />
∞ Uses pr<strong>of</strong>essional relationships to accomplish tasks, interaction is a primary<br />
way <strong>of</strong> getting things done<br />
∞ Supportive to colleagues and peers<br />
∞ Willingness to trust others’ statements at face value<br />
∞ Feeling-based, trusts own emotions and intuition, intuition regarded as<br />
“truth”<br />
∞ Receptive to other’s ideas, builds on ideas, team player, noncompetitive<br />
∞ Able to focus on the present<br />
∞ Values words like “right” and “fair”<br />
Overuse: Style Taken to Excess:<br />
∞ Can lose focus on goals when believes relationships or people’s needs are<br />
being compromised<br />
∞ Has trouble saying “No” to requests<br />
∞ Internalizes difficulty and assumes blame<br />
∞ Prone to disappointment when relationship is seen as secondary to task<br />
∞ Difficulty confronting or handling anger (own or others’); may be<br />
manipulated by emotions<br />
∞ Can over-compromise in order to avoid conflict<br />
∞ Immersed in the present or now; loses track <strong>of</strong> time; may not take action<br />
∞<br />
or see long-range view<br />
Can become too focused on the process, at the expense <strong>of</strong> accomplishing<br />
goals<br />
Bonner Curriculum: Leadership Compass page 13<br />
28
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Leadership Compass:<br />
EAST<br />
Bonner Curriculum<br />
Approaches to Work/ Work Style:<br />
∞ Visionary who sees the big picture<br />
∞ Generative and creative thinker, able to think outside the box<br />
∞ Very idea-oriented; focuses on future thought<br />
∞ Makes decisions by standing in the future (insight/imagination)<br />
∞ Insight into mission and purpose<br />
∞ Looks for overarching themes, ideas<br />
∞ Adept at and enjoys problem solving<br />
∞ Likes to experiment, explore<br />
∞ Appreciates a lot <strong>of</strong> information<br />
∞ Values words like “option,” “possibility,” “imagine”<br />
Overuse: Style Taken to Excess:<br />
∞ Can put too much emphasis on vision at the expense <strong>of</strong> action or details<br />
∞ Can lose focus on tasks<br />
∞ Poor follow through on projects, can develop a reputation for lack <strong>of</strong><br />
dependability and attention to detail<br />
∞ Not time-bound, may lose track <strong>of</strong> time<br />
∞ Tends to be highly enthusiastic early on, then burn out over the long haul<br />
∞ May lose interest in projects that do not have a comprehensive vision<br />
∞ May find self frustrated and overwhelmed when outcomes are not in ling<br />
with vision<br />
Bonner Curriculum: Leadership Compass page 14<br />
29
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Leadership Compass:<br />
WEST<br />
Bonner Curriculum<br />
Approaches to Work/ Work Style:<br />
∞ Understands what information is needed to assist in decision making<br />
∞ Seen as practical, dependable and thorough in task situations<br />
∞ Provides planning and resources, is helpful to others in these ways and<br />
comes through for the team<br />
∞ Moves carefully and follows procedures and guidelines<br />
∞ Uses data analysis and logic to make decisions<br />
∞ Weighs all sides <strong>of</strong> an issue, balanced<br />
∞ Introspective, self-analytical, critical thinker<br />
∞ Skilled at finding fatal flaws in an idea or project<br />
∞ Maximizes existing resources - gets the most out <strong>of</strong> what has been done in<br />
the past<br />
∞ Values word like “objective” “analysis”<br />
Overuse: Style Taken to Excess:<br />
∞ Can be bogged down by information, doing analysis at the expense <strong>of</strong><br />
moving forward<br />
∞ Can become stubborn and entrenched in position<br />
∞ Can be indecisive, collect unnecessary data, mired in details, “analysis<br />
paralysis”<br />
∞ May appear cold, withdrawn, with respect to others’ working styles<br />
∞ Tendency toward remaining on the sidelines, watchfulness, observation<br />
∞ Can become distanced<br />
∞ May be seen as insensitive to others’ emotions or resistant to change<br />
Bonner Curriculum: Leadership Compass page 15<br />
30
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Bonner Curriculum<br />
Overview:<br />
Category:<br />
Level:<br />
Type:<br />
Planning a<br />
Leadership<br />
Transition<br />
This training is designed to guide participants in organizing their<br />
transition out <strong>of</strong> a leadership position in a program. It aims to assist<br />
a student leader in determining the important information that<br />
should be passed on to the next leader. It also provides suggested<br />
methods to convey that information including the guidelines for<br />
developing a concrete transition binder that can serve as a reference<br />
for incoming leaders.<br />
Transitional leadership; project management; reflection skills<br />
Student Leaders who are either graduating or moving on to a<br />
different program; this can also be used within community<br />
organization by transitioning staff, with modifications.<br />
Structured activity suitable for workshop (e.g. retreat or training)<br />
Focus or Goals <strong>of</strong> this Guide:<br />
∞<br />
∞<br />
∞<br />
∞<br />
To assist student leaders or outgoing staff in the <strong>of</strong>ten-daunting task <strong>of</strong> transitions,<br />
making it easier for them to prepare a good transition package for the incoming<br />
leader/staff member.<br />
To allow for student leaders or staff to reflect on their experience as a leader and<br />
manager, and provide that experience with meaningful closure.<br />
To provide an opportunity for student leaders or staff to share their reflections with<br />
other outgoing and incoming members in a productive and useful manner, strengthening<br />
outcomes <strong>of</strong> leadership transitions for all involved.<br />
To provide structure to create the basics <strong>of</strong> the transition binder that will serve as a<br />
concise, readable, and well-organized reference for incoming leaders and beyond.<br />
Bonner Curriculum: Planning Leadership Transition page 1<br />
31
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Materials:<br />
∞<br />
∞<br />
∞<br />
∞<br />
Pens<br />
Large flip chart pre-labeled with brainstorm headers and markers<br />
Copies <strong>of</strong> the warm-up sheet, the brainstorm worksheet and the binder checklist for all<br />
participants<br />
Binder materials for distribution to all participants; dividers and 2” binders.<br />
How to Prepare:<br />
This training will guide you through a brainstorming and sharing session that allows outgoing<br />
leaders to self-reflect on their previous leadership experiences to better prepare their<br />
replacements for the upcoming transition. It will close with the preliminary creation <strong>of</strong> a<br />
transition binder for the students to flesh out afterwards, and review and provide to their<br />
incoming replacement.<br />
How to Do/Brief Outline:<br />
In this guide, you will find steps for taking a group <strong>of</strong> participants through brainstorming and<br />
sharing activity that allows them to self-reflect and discuss the leadership transition and<br />
what type <strong>of</strong> material they should share with their replacements.<br />
<strong>The</strong> outline has the following parts:<br />
1) Warm-up suggested time 5-10 minutes<br />
2) Introduction suggested time 10-15 minutes<br />
3) Brainstorm Challenge: Top Threes suggested time 30 minutes<br />
4) Debrief <strong>of</strong> Top Threes suggested time 10 minutes<br />
5) Creation <strong>of</strong> Binder suggested time 45-50 minutes<br />
6) Closing suggested time 15 minutes<br />
Part 1) Warm-up<br />
Suggested time: 5-10 minutes<br />
This warm-up is designed to get student leaders’ creative, insightful and reflective juices<br />
flowing. It is a brief exercise that should provide participants with an understanding <strong>of</strong> the<br />
ultimate goal <strong>of</strong> the workshop, the keys to a productive and smooth leadership transition<br />
and well-informed incoming leaders. Distribute the warm-up sheets and make sure all<br />
participants have something to write with. You could distribute these sheets as participants<br />
arrive, or all at once. Ask the participants to take a moment to reflect on their transition<br />
into their current leadership position at either the start <strong>of</strong> the last term/year/etc. Explain<br />
that the warm-up consists <strong>of</strong> a series <strong>of</strong> statements to which they will respond yes or no.<br />
This should only take a few minutes.<br />
<strong>The</strong> statements are:<br />
Bonner Curriculum: Planning Leadership Transition page 2<br />
32
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
I met with my predecessor and was able to ask questions <strong>of</strong> them prior to taking over their<br />
leadership position.<br />
I was provided with all the contact information organization members and other affiliates prior<br />
to my transition into my current leadership position.<br />
I was introduced to key members <strong>of</strong> the faculty, administration and community prior to my<br />
transition into my current leadership position.<br />
I was adequately informed <strong>of</strong> the key duties in my position prior to my transition into my<br />
current leadership position.<br />
I feel I was well prepared for my transition into my current leadership position.<br />
Part 2) Debriefing <strong>of</strong> Warm-up and Introduction to Transitional<br />
Leadership and Leadership Transitions<br />
Suggested time: 10-15 minutes<br />
It is good to engage the leaders in your training as much as possible to ensure that they<br />
don’t get bored or distracted. <strong>The</strong>re are simple ways to include them without distracting<br />
from your focus. For instance: ask all those who were able to answer yes to all <strong>of</strong> the<br />
statements to raise their hands, then ask those who had answered no to even just one<br />
statement to raise there hands. <strong>The</strong>n move on to the explanations and introduction.<br />
Explain to the leaders that the warm-up was designed to remind them what it was like to be<br />
an incoming leader. <strong>The</strong>y should think <strong>of</strong> this warm-up as a ruler by which to measure their<br />
own efforts in the upcoming months/weeks and tool to help design their own transition<br />
goals. Every “no˝ they answered should become a yes for their future successors, insuring<br />
that the upcoming transition is a well-informed and positive one for all involved. Even if they<br />
were able to respond affirmatively to all statements, there is always room for improvement,<br />
because these statements are generalized, and leadership transitions are not.<br />
Lead into presenting the key topic. For example: use a flip chart with this key question and<br />
definition:<br />
NOW, what exactly is a leadership transition?<br />
A leadership transition refers to the process by which one leader in an organization is<br />
replaced by another, along with the breadth <strong>of</strong> knowledge and information necessary to be<br />
successful in that position.<br />
Leadership transitions take place whether or not a student leader is ready for it, either as<br />
their term comes to an end or as graduation draws near. Outgoing leaders may have the<br />
tendency to simply pack up and go, leaving a box <strong>of</strong> files and a confused new leader in their<br />
wake. <strong>The</strong>se outgoing leaders fail to realize that their actions continue to reflect on their<br />
integrity and reputation, and that their personal impact on the organization stays long after<br />
they move on.<br />
Bonner Curriculum: Planning Leadership Transition page 3<br />
33
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
<strong>The</strong>re are basically four major steps in a leadership transition:<br />
1) Selection <strong>of</strong> the incoming leader.<br />
2) <strong>The</strong> identification and organization <strong>of</strong> all the information a new leader may<br />
need about the organization and their position.<br />
3) <strong>The</strong> transmission <strong>of</strong> that necessary information to the incoming leader in a<br />
concise and readable form.<br />
4) <strong>The</strong> replacement <strong>of</strong> the outgoing leader with the incoming leader.<br />
<strong>The</strong> process <strong>of</strong> selecting a leader could be the subject <strong>of</strong> an entire other training, and for<br />
some organizations be instilled in the organization procedure or for the coordinators to<br />
decide. Identifying and transmitting information to incoming leaders is the task <strong>of</strong> the<br />
outgoing leaders. This training is focused on those two middle steps.<br />
It is important for students to remember that a smooth transition can serve as a way <strong>of</strong><br />
passing on their own personal vision for the organization, in a sense leaving a legacy for<br />
those incoming leaders to continue to fulfill. A leadership transition is not simply the<br />
replacement <strong>of</strong> one able body with another, but more importantly, the transfer <strong>of</strong> the<br />
organizational mission and vision from leader to leader, and the assurance that the tools<br />
necessary for that mission and vision are transferred as well. <strong>The</strong> key to a smooth<br />
leadership transition is transitional leadership, which calls upon current leaders to focus on<br />
the preparation <strong>of</strong> their replacements by reflecting on their own tenure as organizational<br />
leaders. Second, they need to organize and explain their key information in a concise<br />
method, ideally through the development <strong>of</strong> an “Organization Binder” (can rename as<br />
needed).<br />
Part 3) Brainstorm Challenge: Top Threes<br />
Suggested time: 30 minutes<br />
Prior to the beginning <strong>of</strong> the training, place labeled flip-chart papers around the room. <strong>The</strong><br />
labels on these flip-charts should be:<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
∞<br />
My Top Three Toughest Challenges as a Leader were:<br />
My Three Best Practices as a leader in this organization are:<br />
<strong>The</strong> Three Most Important Documents relating to my work in this organization are:<br />
<strong>The</strong> names and positions <strong>of</strong> Three Key People on Campus and what they get done are:<br />
<strong>The</strong> Three Best Ways to Recruit Volunteers are:<br />
<strong>The</strong> Three Key Yearly Activities in my organization (and my role in making each happen)<br />
are:<br />
<strong>The</strong> Three Key Press contacts for my organization are:<br />
Three Community Contacts that we have are:<br />
If I were to do this year over again, I would Do <strong>The</strong>se Three Things Differently<br />
Depending on the total number <strong>of</strong> participants, divide them up into nine even groups—one<br />
for every chart. Assign each group to a chart and explain to the participants that they will<br />
be rapidly brainstorming on these charts moving in a clockwise circle around the room until<br />
Bonner Curriculum: Planning Leadership Transition page 4<br />
34
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
all participants have brainstormed on all nine charts. Instruct the participants that this is a<br />
reflective exercise, but in the spirit <strong>of</strong> timeliness, they will have only about three minutes<br />
per chart. This training is designed to get the ball rolling in leadership transitions. This<br />
brainstorming process is not the limit <strong>of</strong> all thought-process involved. It is designed to be a<br />
forum for thought and discussion without dragging on. If all participants manage to go<br />
through the chart in less time then have them move on to the next, and remind those<br />
individuals who finish their chart early should begin to think about the next chart. Challenge<br />
students to avoid writing the same idea as their peers, and to be as specific as possible.<br />
Simply writing “fliers˝ under the recruitment topic is too generic. Students should indicate<br />
what types <strong>of</strong> fliers with what type <strong>of</strong> material included.<br />
Part 4) Debrief <strong>of</strong> Top Threes Brainstorming<br />
Suggested time: 10-15 minutes<br />
Following completion <strong>of</strong> the brainstorm, gather the participants into a circle. Explain that<br />
the purpose <strong>of</strong> this exercise was to generate input on these subjects, which may be useful in<br />
planning and preparing their material for transition. Hopefully the brainstorm jogged their<br />
memory as they read what other students had noted before them. Allow students to take a<br />
couple <strong>of</strong> minutes to look the charts over again just to refresh their knowledge <strong>of</strong> what<br />
both they and their peers indicated in response.<br />
Part 5) Initial binder formation using in-depth reflections<br />
Suggested time: 60 minutes<br />
Inform students that the heart <strong>of</strong> the transition lies in their thoughtful contribution <strong>of</strong><br />
information to their replacement. Now you will have them look at a couple <strong>of</strong> the above<br />
brainstorm topic in a more in-depth manner. Binder materials should be distributed by this<br />
time.<br />
Binders should contain the transition binder-indexing guide, four dividers, and triple-holepunched<br />
copies <strong>of</strong> the “Toughest Challenges˝ worksheet, the “Key Personnel˝ worksheet,<br />
and the “Recruitment˝ worksheet. <strong>The</strong> key sections <strong>of</strong> the binder index are:<br />
- People<br />
- Documentation and Methodology<br />
- Key Initiatives and Activities<br />
- Personal Notes and Observations<br />
Your primary objective for this final part <strong>of</strong> this workshop is to guide students through<br />
more thorough personal reflection and to help these students classify these reflections into<br />
the binder. This head start on production <strong>of</strong> the binder allows students to leave the training<br />
more willing to complete the somewhat daunting task <strong>of</strong> creating a transition binder by<br />
giving them the tools <strong>of</strong> knowledge and structure for its completion.<br />
A) Toughest Challenges<br />
Bonner Curriculum: Planning Leadership Transition page 5<br />
35
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Have the students pull out the “Toughest Challenges˝ worksheet. Introduce the next five to<br />
ten minutes as an opportunity for them to more completely reflect on this subject and to<br />
break it down into smaller ideas by having them classify the challenges as personal,<br />
group/organization based and campus based.<br />
After students spend five minutes or so completing these sheets, point out the “What’s<br />
Next?˝ category. Ask for a volunteer who might explain why they feel that their toughest<br />
personal challenge could be related to their own personal leadership style, and why having a<br />
conversation about leadership style might be important. Point out that the knowledge<br />
simply <strong>of</strong> the challenges past leaders have met will not necessarily help the incoming leaders<br />
to avoid these same challenges in the future. In addition to the information about these<br />
challenges, discussions about leadership style, group/organization expectations and campus<br />
infrastructure are also important so the incoming leader can understand fully all <strong>of</strong> the<br />
elements that relate to their position and their success in that position. Have the students<br />
file this sheet in the Personal Notes and Observations section <strong>of</strong> their binder and move on<br />
to the next sheet.<br />
B) Key Campus Personnel<br />
Have the students pull out the “Key Campus Personnel˝ worksheet. Have them spend<br />
another five or so minutes filling out the sheet. Charge them to complete the sheet as much<br />
as possible. Also, remind them that these persons needn’t be administrators or faculty, but<br />
could also include staff, or even other students with titled positions.<br />
Again after completion <strong>of</strong> the worksheet, have students note the “What’s Next?˝ category.<br />
Point out the idea <strong>of</strong> both introducing the student and taking a walking tour <strong>of</strong> key campus<br />
<strong>of</strong>fices as a good way <strong>of</strong> insuring that the student not only has a list <strong>of</strong> who to contact, but<br />
where to find that person.<br />
C) Recruitment Tools and Techniques<br />
Fliers are <strong>of</strong>ten the non-specific contribution to the incoming leader’s knowledge <strong>of</strong><br />
recruitment for the organization from the outgoing leader. Fliers are easily manufactured<br />
but don’t <strong>of</strong>ten guarantee successful recruitment. In this worksheet, students will better<br />
detail their recruitment campaigns, which may have incorporated not just fliers on campus<br />
billboards, but also door-to-door flier distribution, tabling in cafeterias or student unions,<br />
newspaper ads, theatre demos, phone-calls, letters, etc.<br />
Give the students about 10 minutes to fill out the methodology and documentation columns<br />
<strong>of</strong> the recruitment worksheet. Tell them to attempt to list completely the methods <strong>of</strong><br />
recruitment used by the organization in the past year, or at least all those they headed.<br />
<strong>The</strong>re is an “included?˝ category in the documentation category. Explain to students that<br />
they should check this column only after they have added that document to the binder.<br />
After the ten minutes, challenge students to take a look at the “What next?˝ column. Unlike<br />
the previous pages there is nothing listed in this column. It is up to them to include the next<br />
Bonner Curriculum: Planning Leadership Transition page 6<br />
36
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
steps. <strong>The</strong> “What Next?˝ steps should be different from previous ideas, and should not<br />
include providing the copies <strong>of</strong> fliers, ads, etc, as that is part <strong>of</strong> the documentation. One idea<br />
<strong>of</strong> the type <strong>of</strong> information that could be included is a personal note on the effectiveness <strong>of</strong><br />
the recruitment method, and what may have improved it. Another idea <strong>of</strong> the type <strong>of</strong><br />
information students should list here is the key personnel linked to this particular<br />
recruitment method.<br />
For example:<br />
If tabling in the opportunities fair for new students in the first month <strong>of</strong> school is<br />
the recruitment method, and the documentation might include the materials like a<br />
general information flier for 100 persons, or notebook for student contact info, etc.,<br />
the “What’s Next?˝ column should include the person (administrative or staff<br />
probably, like the Dean <strong>of</strong> Freshmen’s assistant) who is responsible for the overall<br />
opportunities fair.<br />
Give students another five minutes or so to complete this “What’s NEXT?˝ column. When<br />
all have completed the worksheet, have them file this under the Documentation Column.<br />
Part 6) Closing<br />
Suggested time: 10-15 minutes<br />
Before closing, have the students look over the binder index and the transition checklist.<br />
Both the index and checklist can serve as guides for the type <strong>of</strong> information the students<br />
should continue to add to the binder and a check system for each time a document is<br />
added. Charge students to continue to work on the binder after they leave, perhaps to add<br />
even the contact lists and fliers as soon as they return to their organization’s <strong>of</strong>fice. It is also<br />
recommended that you provide students with a deadline for the binder’s completion<br />
whereby you can look it over and students can discuss any difficulties or questions they<br />
might have (this is more applicable to trainers who are also supervisors <strong>of</strong> the students).<br />
In closing, reiterate the importance <strong>of</strong> a smooth leadership transition and the outgoing<br />
leader’s critical roll in the process. Remind the students that the outcome <strong>of</strong> the transition<br />
is entirely up to them, but that this training was designed to give them the tools and ideas<br />
to generate all the necessary information and how to organize it in the most concise and<br />
effective manner. Ask students if they feel this training was helpful and what they suggest<br />
should be added in the future. Evaluation is critical, as trainings are more effective if they are<br />
catered to their participants.<br />
Bonner Curriculum: Planning Leadership Transition page 7<br />
37
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Warm Up<br />
I met with my predecessor and was able to ask questions <strong>of</strong> them prior to taking<br />
over their leadership position.<br />
__Yes __No<br />
I was provided with all the contact information organization members and other<br />
affiliates prior to my transition into my current leadership position.<br />
__Yes __No<br />
I was introduced to key members <strong>of</strong> the faculty, administration and community prior<br />
to my transition into my current leadership position.<br />
__Yes __No<br />
I was adequately informed <strong>of</strong> the key duties in my position prior to my transition<br />
into my current leadership position.<br />
__Yes __No<br />
I feel I was well prepared for my transition into my current leadership position.<br />
__Yes __No<br />
NOTES:<br />
Bonner Curriculum: Planning Leadership Transition page 8<br />
38
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Transition Binder<br />
Sample Contents<br />
People<br />
- Organization Membership List (with contact info)<br />
- Campus Contacts<br />
- Other organizations<br />
- Administrative<br />
- Community Liaisons<br />
- Funders<br />
- Press<br />
Documentation and Methodology<br />
- Organization constitution<br />
- Recruitment fliers and methods<br />
- Training materials<br />
- Advertisements and previous press<br />
- Grants and other funding<br />
- Miscellaneous forms<br />
Key Activities and Initiatives<br />
Personal Notes and Observations<br />
- What worked<br />
- What didn’t work<br />
- Challenges<br />
Bonner Curriculum: Planning Leadership Transition page 9<br />
39
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
TOUGHEST CHALLENGES<br />
My Top Three Toughest Challenges as a Leader were:<br />
CATEGORY DESCRIPTION What’s NEXT?<br />
PERSONAL ∞ Make sure you have a<br />
conversation with your<br />
incoming leader about<br />
leadership style<br />
GROUP/<br />
ORGANIZATION<br />
∞<br />
Make sure you have a<br />
conversation with your<br />
incoming leader about<br />
organizational<br />
expectations<br />
CAMPUS-BASED ∞ Make sure you have a<br />
conversation with your<br />
incoming leader about<br />
campus infrastructure<br />
Bonner Curriculum: Planning Leadership Transition page 10<br />
40
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
KEY CAMPUS PERSONNEL<br />
<strong>The</strong> names and positions <strong>of</strong> Five Key People on Campus and<br />
what they get done are:<br />
NAME, POSITION CONTACT INFO WHAT THEY DO WHAT’S NEXT?<br />
∞<br />
∞<br />
∞<br />
Make sure you<br />
introduce this person to<br />
your replacement.<br />
take a walk with your<br />
replacement around<br />
campus be sure to<br />
identify the locations <strong>of</strong><br />
key administrative and<br />
staff <strong>of</strong>fices.<br />
fill in contact<br />
information for these<br />
persons later if you<br />
don’t know it already.<br />
Bonner Curriculum: Planning Leadership Transition page 11<br />
41
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
RECRUITMENT TOOLS AND<br />
TECHNIQUES<br />
METHODOLOGY DOCUMENTATION What’s NEXT?<br />
Recruitment method Description Paperwork/<br />
fliers<br />
Included? Key contacts for<br />
success<br />
Bonner Curriculum: Planning Leadership Transition page 12<br />
42
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Checklist for Transitioning Leaders<br />
Utilize this checklist as a guideline for developing the transition binder. Mark <strong>of</strong>f information<br />
only after it is gathered and organized. Keep the checklist following the index at the opening<br />
<strong>of</strong> the binder.<br />
Names and contact information for community contacts/partners/agency<br />
representatives<br />
Name and contact information <strong>of</strong> service participants<br />
(For example, students’ names and mailboxes/emails and volunteer status. If you use a<br />
listserve, in addition to the suggest contact information, be sure to provide an explanation<br />
<strong>of</strong> how to use the list serve)<br />
Names and contact information <strong>of</strong> key campus personnel including deans,<br />
provosts, administrative assistants, housing and rooming authority, etc. with personal notes<br />
<strong>of</strong> interest. Example: “<strong>The</strong> Dean <strong>of</strong> Students Assistant, Jane Do-gooder is responsible for all<br />
space requests so be sure to introduce yourself and be especially nice to her!”<br />
Original copies <strong>of</strong> any forms, schedule sheets or training materials/handouts<br />
you may use with your volunteers (list below)<br />
______________________________________________________<br />
______________________________________________________<br />
______________________________________________________<br />
__________________________________________<br />
Original copies <strong>of</strong> any flyers, advertisements, handbills, or other recruitment<br />
tools (list below)<br />
______________________________________________________<br />
______________________________________________________<br />
______________________________________________________<br />
__________________________________________<br />
Notes on past history <strong>of</strong> your program—including any press you may have<br />
received from campus or local newspapers<br />
Personal notes and observations from the past year indicating what worked<br />
well and what was problematic throughout the course <strong>of</strong> the year<br />
Bonner Curriculum: Planning Leadership Transition page 13<br />
43
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Building Shared<br />
Vision<br />
Bonner Curriculum<br />
Overview:<br />
This shared visioning exercise provides a useful framework for a<br />
team to consider and develop a coherent, shared set <strong>of</strong><br />
conceptualizations, goals, and values for a given project or work. By<br />
providing an opportunity for each team member to articulate and<br />
shape hopes and expectations for a project, a shared vision helps<br />
create a culture that values the full and effective participation <strong>of</strong> all <strong>of</strong><br />
its members, regardless <strong>of</strong> personal identity, experience, or<br />
background.<br />
This workshop, drawn from <strong>The</strong> Fifth Discipline Fieldbook (Jossey Bass<br />
1994) fits well with a personal visioning session <strong>of</strong> some kind. This<br />
workshop alone is NOT enough to develop shared vision amongst a<br />
group, but it can be provide a great starting point. <strong>The</strong> ideas<br />
articulated during this exercise can ideally be used to form the basis<br />
<strong>of</strong> a group’s mission statement, set <strong>of</strong> goals, guideposts and team<br />
values.<br />
Category:<br />
Level:<br />
Reflection, interpersonal skills, diversity, visioning, project planning<br />
Advanced; required experienced facilitator who is knowledgeable<br />
about facilitating group processes; suitable for students who are in a<br />
leadership or management role, or for a student<br />
leader/administrator to do with a team <strong>of</strong> newer students to begin<br />
to get them to think from this approach<br />
Recommended<br />
Bonner Sequence: This activity is appropriate for many different levels and may be<br />
repeated. It is a good activity to use in conjunction with project<br />
planning (e.g., sophomore year) or project coordination (e.g., junior<br />
year) as a strategy and technique for building a team-based vision for<br />
a project. It is also an excellent activity to do in relation to planning<br />
a larger endeavor, such as a senior class project or alumni effort.<br />
expectation explore experience example expertise<br />
♥ ♥ ♥<br />
VALUES: civic engagement, others as pertaining to career paths in the nonpr<strong>of</strong>it sector<br />
Bonner Curriculum: Creating Shared Vision page 1<br />
44
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Type:<br />
Structured activity suitable for a lengthy workshop (e.g. retreat or<br />
training lasting at least 3 hours)<br />
Focus or Goals <strong>of</strong> this Guide:<br />
∞<br />
∞<br />
Provide a team with an opportunity to formally consider and integrate their own ideas<br />
and visions for a given project, organization, or work.<br />
Give each person the opportunity to articulate ideas, images, or feelings for what they<br />
consider the “success” <strong>of</strong> their work.<br />
Materials:<br />
∞<br />
∞<br />
Questions for shared vision on handout or flip chart<br />
Something to write with and on<br />
How to Prepare:<br />
Read the activity. Become familiar with how to present the exercise. Determine a process<br />
that you will use for facilitating the proposed activities. If you need to, consult other guides<br />
or resources for facilitation techniques. Set aside the proper time and space. Prepare any<br />
materials that you will need.<br />
How to Do/Brief Outline:<br />
This outline has been created with the following parts (modify to cover number):<br />
1. Vision for the Future: Shared Brainstorming suggested time 2-4 hours<br />
2. Getting <strong>The</strong>re From Here suggested time 1-3 hours<br />
3. What Will We Do Next suggested time .5-1 hour<br />
Part 1) A Vision for the Future: Shared Brainstorming<br />
Suggested time: 2-4 hours<br />
Formulating an imagine statement and an accompanying set <strong>of</strong> surrounding questions is the<br />
primary purpose <strong>of</strong> this exercise. Modify the statement and the questions according to your<br />
project and timeline, but keep the breadth <strong>of</strong> questions.<br />
When facilitating the exercise, try to remain focused on the primary objective <strong>of</strong><br />
formulating an imagine statement and spend time only with the questions that are<br />
meaningful for your team. Alter the questions as you like. This process should have ample<br />
time set aside for it, and your role should be that <strong>of</strong> an objective facilitator whose goal is to<br />
help the group get out their best thinking and work with those ideas. If you need assistance<br />
Bonner Curriculum: Creating Shared Vision page 2<br />
45
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
in understanding how to facilitate, see the other trainings (such as <strong>Roles</strong> <strong>of</strong> <strong>Facilitators</strong> or<br />
<strong>Facilitation</strong> Guidelines and Techniques).<br />
You should set aside ample time for this first part, either in one setting such as a retreat or<br />
long session (half to full day) or over multiple sessions.<br />
Sample imagine statements:<br />
1. General: It is —— (you choose the time frame) from today’s date and you have,<br />
outrageously enough, created the project and program you most wanted to create<br />
and achieved the things you most desired. Now it is your job, as a team, to describe<br />
this work as if you are able to see it, realistically, around you at this present<br />
moment.<br />
2. Service/Project Team: It is graduation and you have, marvelously enough, created the<br />
service project and team experience you most wanted to create and achieved the things<br />
you most desired. Now it is your job, as a team, to describe this work as if you are able<br />
to see it, realistically, around you at this present moment.<br />
3. Staff/Sustainability Related: It is five years from today’s date and you have, marvelously<br />
enough, created the program/organization you most wanted to create and achieved<br />
the things you most desired. Now it is your job, as a team, to describe this work as<br />
if you are able to see it, realistically, around you at this present moment.<br />
Note to <strong>Facilitators</strong>: Ask people at this point to begin to jot down ideas. <strong>The</strong>n introduce<br />
the following questions. Consider using a flip chart that everyone can see and visualize.<br />
1. Who is affected by our work and who affects the direction <strong>of</strong> our work? Who are<br />
our leaders and collaborators? How do we work with the people we affect and are<br />
affected by?<br />
2. What is our image in our own minds? Backyards? In our city? In our country? In our<br />
world?<br />
3. What is our organization’s role in our communities? Who are our communities?<br />
4. What is our unique contribution to the world around us? In the short-term? In the<br />
long-term?<br />
5. How do we handle good times? How do we handle stress or hard times?<br />
6. In what ways is our workplace (campus or organization) a great place to work?<br />
7. What are our values? How do people treat each other? How are people recognized?<br />
8. What have we done to ensure or make better each members’ (<strong>of</strong> our group or<br />
community) future? How about the future <strong>of</strong> our children or grandchildren?<br />
Bonner Curriculum: Creating Shared Vision page 3<br />
46
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
9. What goals and objectives can we set to move us toward fulfilling this vision?<br />
You can consider these questions one by one or determine some other process and order.<br />
You may want to allow people to work alone and quietly first, on each question or a set <strong>of</strong><br />
questions, then take ideas from the group’s members for a later process <strong>of</strong> discussion and<br />
synthesis.<br />
You should make sure everyone has an opportunity to comment on each <strong>of</strong> the questions<br />
or simply focus on a few. Your main purpose is to create a safe, participatory atmosphere<br />
where each team member has the opportunity to contribute to shaping a common vision.<br />
Part 2) Getting <strong>The</strong>re from Here: Assessing Where We Are<br />
Suggested time: 1-3 hours<br />
<strong>The</strong> second part <strong>of</strong> the activity requires engaging people in honestly discussion <strong>of</strong> where the<br />
group/project/team/etc. is right now, in relation to the shared vision that they have begun to<br />
articulate. Below are a number <strong>of</strong> suggested questions to spark discussion. Again, as<br />
facilitator you need to ensure that all participants involve themselves and that a comfortable<br />
environment is established in which everyone feels safe sharing their thoughts and ideas.<br />
Sample questions:<br />
1. What is our group’s role in creating this vision? What is our role in the context that<br />
we work (e.g. our start-up, our organization, our community)?<br />
2. What forces are currently affecting our work and our team, inside and outside?<br />
What changes are we going through as a team? As an idea? As an organization?<br />
3. Who or what influences what we value?<br />
4. What aspects <strong>of</strong> our teams functioning empower people? What aspects <strong>of</strong> our<br />
team’s (or group’s or system’s or organization’s) functioning dis-empower people?<br />
5. What do we know (that we need to know)? What don’t we know (that we need to<br />
know)? What don’t we know, period?<br />
Note to facilitators: Provide people with the opportunity to tackle questions and share<br />
responses. Use skillful facilitation to pull out common themes and elements. If you want,<br />
synthesize elements <strong>of</strong> the discussion, possibly by turning the group’s attention toward<br />
agreeing on a simple statement that captures their visions and purposes.<br />
Part 3) What Will We Do Next<br />
Suggested time: 30 minutes-1 hour<br />
Bonner Curriculum: Creating Shared Vision page 4<br />
47
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Finally, you want to pull all your work so far together and move forward. You may do that<br />
by having the group work on and agree to a vision or mission statement <strong>of</strong> some kind that<br />
represents the points that are most salient to them.<br />
<strong>The</strong>n, you can pull the most relevant ideas from the group’s assessment <strong>of</strong> what it will take<br />
to get them into a series <strong>of</strong> practical goals and actions.<br />
Integrate this process with whatever is the standard process and activities <strong>of</strong> the group that<br />
your work with. Utilize program calendars, expectations, meeting plans, etc.<br />
With the group, agree to a few (1-3) concrete next steps for action and get those written<br />
down.<br />
Bonner Curriculum: Creating Shared Vision page 5<br />
48
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Visioning Questions<br />
1. Who is affected by our work and who affects the direction <strong>of</strong> our work? Who are our<br />
leaders and collaborators? How do we work with the people we affect and are affected<br />
by?<br />
2. What is our image in our own minds? Backyards? In our city? In our country? In our<br />
world?<br />
3. What is our organization’s role in our communities? Who are our communities?<br />
4. What is our unique contribution to the world around us? In the short-term? In the longterm?<br />
5. How do we handle good times? How do we handle stress or hard times?<br />
6. In what ways is our workplace (campus or organization) a great place to work?<br />
7. What are our values? How do people treat each other? How are people recognized?<br />
8. What have we done to ensure or make better each members’ (<strong>of</strong> our group or<br />
community) future? How about the future <strong>of</strong> our children or grandchildren?<br />
9. What goals and objectives can we set to move us toward fulfilling this vision?<br />
Bonner Curriculum: Creating Shared Vision page 6<br />
49
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
Getting to that vision:<br />
Assessing Where We Are<br />
Right Now?<br />
1. What is our groups’ role in creating this vision? What is our role in the context that<br />
we work (e.g. our start-up, our organization, our community)?<br />
2. What forces are currently affecting our work and our team, inside and outside?<br />
What changes are we going through as a team? As an idea? As a<br />
program/campus/group?<br />
3. Who or what influences what we value?<br />
4. What aspects <strong>of</strong> our teams functioning empower people? What aspects <strong>of</strong> our<br />
team’s (or group’s or system’s or organization’s) functioning dis-empower people?<br />
5. What do we know (that we need to know)? What don’t we know (that we need to<br />
know)? What don’t we know, period?<br />
Bonner Curriculum: Creating Shared Vision page 7<br />
50
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
<strong>UTeach</strong> Conference <br />
Planning for an <strong>Effective</strong> Leadership Transition Within Your Student Organization <br />
Wednesday, May 25, 2011 <br />
10:30‐11:45am <br />
<br />
NOTES: <br />
<br />
3 BEST PRACTICES AS A LEADER IN THE ORGANIZATION ARE: <br />
• Consistent communications <br />
• Delegate to increase involvement <br />
• Delegating <br />
• Creating clear goals <br />
• Be a walking promotion <br />
• Know when to lead and when to follow <br />
• Being transparent: keep everyone “in the know” <br />
• Accountability & consistency with everything <br />
• Achievable goals <br />
• Keeping an open mind: welcoming others ideas <br />
• Ask for help <br />
• Being a role model at all times <br />
• Being knowledgeable & referring to people who know if you don’t <br />
• Being on the same page <br />
<br />
<br />
<br />
<br />
3 BEST WAYS TO RECRUIT VOLUNTEERS/MEMBERS: <br />
• Go to all incoming classes <br />
• Go to freshmen orientation <br />
• Fliers <br />
• Facebook group <br />
• Master Teacher announcements (encouragement) <br />
• Advisors – use them as a resource & ask them to make announcements <br />
• Bring/refer a friend <br />
• Offer incentives <br />
• Participate in events/volunteer <br />
• High school recruitment <br />
• Food <br />
• Information tables <br />
• Emails <br />
o Offer relatable/practical/applicable things <br />
Resources, workshops, advice, etc. <br />
<br />
<br />
<br />
<br />
<br />
TOP 3 TOUGHEST CHALLENGES AS A LEADER WERE: <br />
• Consistent membership <br />
51
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
• Distribution <strong>of</strong> tasks <br />
• Committed leaders <br />
• Participation <br />
• Making institutional decisions <br />
o Dues, no dues, pr<strong>of</strong>essional vs. social <br />
• Keeping records <br />
• Obtaining funding <br />
• Transition <br />
• Establish equity between members <br />
• Volunteers from members <br />
• Keeping harmony amongst leaders – keeping everyone on the same page <br />
<br />
<br />
<br />
<br />
3 MOST IMPORTANT DOCUMENTS RELATING TO MY WORK IN THE ORGANIZATION ARE: <br />
• Organization’s constitution <br />
• List <strong>of</strong> members/email listserv <br />
o Including ALL alumni members as well <br />
• Risk management <br />
• Transition binders <br />
• Records <strong>of</strong> activities <br />
• University & community contacts <br />
• Duties/responsibilities <br />
• Outline <strong>of</strong> requirements <strong>of</strong> organization for each semester/quarter <br />
• Workshop document <br />
• Kick ball rules! <br />
o Activity related documents reminding members that we have fun <br />
• Maps <strong>of</strong> all related areas <br />
• Contacts <strong>of</strong> all Education related people on and <strong>of</strong>f campus <br />
<br />
<br />
NAMES & POSITIONS OF 3 KEY PEOPLE ON CAMPUS & WHAT THEY GET DONE ARE: <br />
• Advisor, staff, <strong>UTeach</strong> Directors <br />
• Dean <strong>of</strong> Students <br />
• Program Coordinator <br />
• Go Vols: Facilitator through the University <br />
• Master Teachers (content teachers) <br />
• Pr<strong>of</strong>essors <br />
• Tech person <br />
• Presidents <strong>of</strong> other student organizations <br />
• Graduate students <br />
• Development <strong>of</strong>ficers <br />
• Alumni members <br />
• President <strong>of</strong> the University <br />
<br />
3 YEARLY ACTIVITIES IN MY ORGANIZATION (AND MY ROLE IN MAKING THEM HAPPEN) <br />
ARE: <br />
• Ice cream social <br />
52
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
• Eoycelebration – put on by our master teachers & directors <br />
• End <strong>of</strong> year social/dinner <br />
o Homecoming dance night <br />
• Pr<strong>of</strong>essional guest speakers <br />
• Why Teach? (Mentor teacher panel) <br />
• Camping Trip <br />
o On‐campus trail <br />
• Relay for Life <br />
• Ooze ball <br />
• Science Olympiad <br />
• Pillow Fight <br />
• Picnic <br />
• Game Night <br />
• Casino Night <br />
<br />
3 COMMUNITY CONTACTS WE HAVE: <br />
• Local schools <br />
o Mentor teachers <br />
o District workers/school board <br />
o Administrators <br />
• Food bank <br />
• Academic community organizations <br />
• Local government, religious and benevolent organizations <br />
• Local museums <br />
• STEM organizations <br />
• Other replication schools <br />
• Local newspaper <br />
• Sponsors <br />
• Parents <strong>of</strong> incoming students <br />
• TI <br />
<br />
3 KEY PRESS CONTACTS FOR MY ORGANIZATION ARE: <br />
• School newspaper/radio <br />
• Local paper‐ Education section <br />
• Local radio <br />
• Social networking sites (Facebook, Twitter) <br />
• Club/program website <br />
• Bulletin boards <br />
• Marketing departments <br />
• Student advisors for major <br />
• Student government <br />
• Dean <strong>of</strong> Students <br />
<br />
IF I WERE TO DO THIS OVER AGAIN, I WOULD DO THESE 3 THINGS DIFFERENTLY: <br />
• Have a packet/binder <br />
• Outline for next year – required/optional <br />
• Leadership structure <br />
• Early transition – talk throughout the year <br />
• Know expectations & have expectations <br />
53
Jose Ramirez<br />
<strong>UTeach</strong> <strong>Institute</strong> - NMSI Annual Conference<br />
Austin, TX / May 24 – 26, 2011<br />
• Consistent communication <br />
• Demand help from older leaders <br />
• Have a student organization <br />
• More activities <br />
• Early transitions – outgoing around/available/active for incoming <br />
• More documentation <br />
• Better/more engaging activities to gain members <br />
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