Address by Ms. Vikas Goswami,Microsoft India - HIPA

HIPA : 24 th Feb 2010
Dr. Vikas Goswami
Lead CSR
Microsoft

It takes two to a tango
Corporate are From Mars and Govts are from Venus
Shall the Twain meet
And how shall the Twain Meet

Characteristics of corporate
Profit Driven
Number driven
Result Driven
Facts
Want results as of “yesterday”

Characteristics of an Government
Humungous
Process Driven
Policy Driven
Methodology is imperative
“Slow”

Why should they tango well,
if at all
What is the Mutual benefits
What are the mutual constraints

Mutual Benefits
Corporate Sector
Management Expertise
Understanding of the customer / Client
Marketing network
Willing to be thought / knowledge
partner
Ability to think on the ground
“Good Corporate Tag”
Government
Reach
Ability to get many government
departments / ministries to work
together
Agency network
Willing to be implementation partner
Ability to make policy changes and
implement them
“Good Governance Perception”

Mutual Constraints
Corporate Sector
Cannot put in money resource which
are commiserate with Government
resources
Does not have patience
Management overkill
Government
Often the things are very different on
paper and the actual reality
Meeting oriented to get everybody on
“board”
Process overkill

DEFINING ‘PARTNERSHIP’
“An association between people in business
where the risks and benefits are shared”
“A relationship between people (as in marriage,
games-playing and dancing)”
OXFORD ENGLISH DICTIONARY

Circles of Existence
Government
Civil Society
Private Sector
We need to productively co-exist

Corporate citizenship/CSR:
From donations to business basics?
Charity
donations
Community
Investment
Commercial initiatives
in the community
Managing the impact on society of
the business basics:
• ethical business conduct
• supply chain relationships
• responsible marketing
• product life-cycle issues
• employee issues
• community issues
• human rights issues
• environmental responsibility
• public policy involvement
Source: London Benchmarking Group model adapted by Chris Marsden

Success of PPP model
Where the Corporate brought its expertise and the
Government brought its reach
Partners in learning program of Microsoft India

Partners in Learning : PPP program of
Microsoft
What is it
The Innovative Schools Programs is a school-centric, MSguided
2-year process of holistic reform and innovative
technology integration
The Innovative Teachers Program focuses on building
communities of teachers that develop, share and effectively
implement technology into teaching
The Innovative Students Program lowers barriers to access for
MS software and provides resources to help students and
teachers maximize the impact of technology on
learning

What is in it for MS :
Demonstrate and scale effective use of MS technology
Share blueprints and knowledge through ITN resources and
pre-service training
Online and pre-service teacher training and application of
theoretical concepts based on MS technology
Recognition of innovative practices
Position MS as provider of holistic, all-up education strategy
and implementation toolkit
Drive equality in and increase the quality of education through
sharing of best practices and blueprints

PIL Program to Date Highlights
Teachers reached: 382K
Students reached: 19 M
14 Shikhsha Accademy and
100 DIETS in partnership under PIL
Desktops under PIL: 120K
Leaders / Principals trained : 11K
Awards: Skoch “Challenger Person of the Year” , Victorian Skoch,
Wistex award – Govt of India , IT Ratna of the Millennium 2006 –
Govt. Of Maharashtra
Early evidence of technology adoption among teachers: 85%+ ITLA
2007 registrations were online
Direct revenue impact to PS: $6M

Very Best PIL Moment
•Acknowledged as most effective
training program by Govt.
•Nearly 400 K teachers trained
•ICT for hearing impaired: Usage of
ICT to teach hearing impaired
students through Shiksha trained
teachers

Thank you