Annual Report Laporan Tahunan - Baiduri Bank

Chairperson’s Statement
and large corporate customers in support of the
country’s economic diversification objectives.
Baiduri Bank continued to make special efforts to
assist the growth of local small businesses under
its various SME programmes with private and
government bodies as partners.
HUMAN RESOURCES
Over the years, we have stressed the importance
of staff development. In 2008, the first batch of
13 employees underwent studies leading to the
Diploma in Financial Planning. Regular training
and seminars were organized in order to improve
service quality and operating processes.
CORPORATE SOCIAL RESPONSIBILITY
Baiduri Bank has been an active and regular
supporter of local charities, such as Pusat Ehsan,
Child Development Centre and SMARTER. The
Baiduri Masters, our annual golf event organized to
raise funds for charity, remains the biggest golfing
event in Brunei. We also offer education grants to
deserving children from less-privileged families to
help them achieve their educational goals.
In support of community education, Baiduri Bank
has sponsored the World Blood Donor Day and
Universal Children’s Day annually.
AWARDS
For the sixth time in seven years, Baiduri
Bank won the Bank of the Year Award for Brunei from
The Banker magazine, UK in November 2008.
people of Brunei, we plan the following in 2009:
• The upgrading of premises and facilities as part
of our ongoing large-scale improvement
project;
• The provision of new techniques to assist our
customers in line with the most up-to-date
standards of information technology;
• The widening of our range of products especially
in Retail Banking, to make them better adapted
to the needs and expectations of our
customers;
• The continued enhancement of our staff’s
performance, especially in providing customer
services by undertaking professional studies in
financial planning.
APPRECIATION
On behalf of the Board of Directors, I would like to
express our appreciation to the Government of His
Majesty the Sultan and Yang Di-Pertuan.
I also wish to thank our shareholders and our valued
clients for their continued support and confidence.
Without our customers, we would not have become
the award-winning local bank we are today.
In conclusion, I wish to record Baiduri Bank’s
appreciation to the management and staff for their
hard work and much-valued contributions to a highly
successful year.
ECONOMIC OUTLOOK
A large part of the Brunei economy has traditionally
been driven by public spending and development
projects. Major projects currently underway in the
Sungai Liang Industrial Park, increased activities
in the oil and gas industries, housing resettlement
and other projects will generate activities which
will contribute to fuelling the economic growth
in Brunei. We are confident that Brunei will not
be adversely affected by the uncertain global
economic situation in 2009.
YTM Pengiran Anak Isteri
Pengiran Anak Hajah Zariah
Chairperson
OUR PLAN FOR 2009
In line with our global strategy to develop innovative
products for our Bruneian customers, and to focus
on customer service and efficiency with the aim
of bringing the highest of quality services to the
Baiduri Bank Annual Report 2008 5