User Guide - Baiduri Bank
User Guide - Baiduri Bank User Guide - Baiduri Bank
CONTENTS Page Welcome ..……………………………………………………………………………………………… 2 1. Login ……………………………………………………………………………………………. 3 1.1 Login with Mobile Authentication …………………………… 3 1.2 Login with Token Authentication ……………………………. 3 2. Account Information …………………………………………………………………….. 4 2.1 Viewing recent transactions ………………………………….. 4 2.2 Download as PDF …………………………………………………. 5 2.3 Download as CSV …………………………………………………. 5 3. Funds Transfer ……………………………………………………………………………. 6 3.1 Funds transfer within Baiduri Bank ……………………….. 6 3.2 Funds transfer to another local bank …………………….. 8 3.3 Funds transfer to an abroad bank …………………………. 10 4. Bill Payment Service …………………………………………………………………….. 13 5. MasterCard CashCard Top-Up ………………………………………………………. 14 6. Prepaid Top-Up ……………………………………………………………………………. 15 7. Customer Service ………………………………………………………………………… 16 7.1 Cheque Book Request ………………………………………….. 16 7.2 Currency Exchange Rates ……………………………………... 17 7.3 Interest Rates ………………………………………………………. 17 8. Account Maintenance ………………………………………………………………….. 18 9. User Administration ……………………………………………………………………… 19 9.1 Change User ID …………………………………………………….. 19 9.2 Change Password …………………………………………………. 19 9.3 Change Online Daily Limits ……………………………………. 19 10. Send Email to the Bank ………………………………………………………………… 20 11. Logout …………………………………………………………………………………………. 21 12. Frequently Asked Questions (FAQ) ………………………………………………… 22 13. Terms & Conditions ……………………………………………………………………… 25 14. Disclaimer …………………………………………….…………………………………….. 30 1
Welcome As a registered user of Baiduri Personal i-Banking, you would have received the following: • User ID • Password • Token (if you have selected token authentication) It is advisable that you change your User ID and password during your first successful login. Security Features Login alerts When you login to i-Banking, you will receive an automatic email notification. If you have registered for token authentication, you will also receive an SMS notification. Browser Timeout If there is no activity for a period of 3 minutes, an alert message will prompt asking if you wish to continue your session. Session Timeout Your i-Banking session will automatically timeout if there is no activity for a period of 12 minutes. To resume, simply log in again. Need help? Contact E-Banking Centre at 2425644 or email ebanking@baiduri.com if: • You need any assistance with Personal i-Banking • You have any enquiries or problems with the service 2
- Page 4 and 5: 1. Login Step 1 Step 2 Step 3 Key i
- Page 6 and 7: 2. Account Information 2.2 Download
- Page 8 and 9: 3. Funds Transfer Step 5 Click Subm
- Page 10 and 11: 3. Funds Transfer Step 7 After you
- Page 12 and 13: 3. Funds Transfer Step 1 Step 2 Fro
- Page 14 and 15: 4. Bill Payment Service The Bill Pa
- Page 16 and 17: 6. Prepaid Top-Up You can purchase
- Page 18 and 19: 7. Customer Service 7.2 Currency Ex
- Page 20 and 21: 9. User Administration 9.1 Change U
- Page 22 and 23: 11. Logout Click the button on the
- Page 24 and 25: 12. FAQ How do I log in to Baiduri
- Page 26 and 27: 13. Terms & Conditions GENERAL 1. B
- Page 28 and 29: 13. Terms & Conditions 3. If the Cu
- Page 30 and 31: 13. Terms & Conditions 7. The Custo
Welcome<br />
As a registered user of <strong>Baiduri</strong> Personal i-<strong>Bank</strong>ing, you would have received the following:<br />
• <strong>User</strong> ID<br />
• Password<br />
• Token (if you have selected token authentication)<br />
It is advisable that you change your <strong>User</strong> ID and password during your first successful login.<br />
Security Features<br />
Login alerts<br />
When you login to i-<strong>Bank</strong>ing, you will receive an automatic email notification. If you have registered for token<br />
authentication, you will also receive an SMS notification.<br />
Browser Timeout<br />
If there is no activity for a period of 3 minutes, an alert message will prompt asking if you wish to continue your<br />
session.<br />
Session Timeout<br />
Your i-<strong>Bank</strong>ing session will automatically timeout if there is no activity for a period of 12 minutes. To resume,<br />
simply log in again.<br />
Need help?<br />
Contact E-<strong>Bank</strong>ing Centre at 2425644 or email ebanking@baiduri.com if:<br />
• You need any assistance with Personal i-<strong>Bank</strong>ing<br />
• You have any enquiries or problems with the service<br />
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