User Guide - Baiduri Bank
User Guide - Baiduri Bank
User Guide - Baiduri Bank
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
12. FAQ<br />
What is <strong>Baiduri</strong> i-<strong>Bank</strong>ing?<br />
<strong>Baiduri</strong> i-<strong>Bank</strong>ing is a safe and secure service which allows you to perform your banking transactions online. With<br />
<strong>Baiduri</strong> i-<strong>Bank</strong>ing, you can manage your finances 24 hours a day, 7 days a week from the comfort of your home or<br />
office, or virtually anywhere in the world.<br />
What do I need to access <strong>Baiduri</strong> i-<strong>Bank</strong>ing service?<br />
You will need internet access and a personal computer with Internet browser software running either Microsoft<br />
Internet Explorer 6.0 SP1 or above or Netscape Navigator 7.2 or above.<br />
Who can apply for <strong>Baiduri</strong> i-<strong>Bank</strong>ing?<br />
To enjoy the convenience of <strong>Baiduri</strong> i-<strong>Bank</strong>ing, you need to be at least 18 years old and maintain one or more of<br />
the following accounts with <strong>Baiduri</strong> <strong>Bank</strong> Group (Terms & Conditions apply)<br />
• <strong>Baiduri</strong> <strong>Bank</strong> Passbook Savings Account<br />
• <strong>Baiduri</strong> <strong>Bank</strong> Statement Savings Account<br />
• <strong>Baiduri</strong> <strong>Bank</strong> Current Account<br />
• <strong>Baiduri</strong> <strong>Bank</strong> 1-Account<br />
• <strong>Baiduri</strong> Finance Multi-Tier Savings Account<br />
• <strong>Baiduri</strong> Credit Cardholders (only for viewing of online credit card statements)<br />
How do I register for <strong>Baiduri</strong> Personal i-<strong>Bank</strong>ing?<br />
Registration is free and can be done:<br />
• online<br />
• at any <strong>Baiduri</strong> <strong>Bank</strong> branch<br />
What documents are required?<br />
Your valid IC or passport for identification<br />
Is <strong>Baiduri</strong> i-<strong>Bank</strong>ing secure?<br />
<strong>Baiduri</strong> i-<strong>Bank</strong>ing uses industry standard 128-bit strong SSL encryption to protect your confidential data in<br />
addition to other security features such as unique <strong>User</strong> ID and Password, mobile phone and/or token<br />
authentication log in and automatic timeout feature.<br />
How much does this service cost?<br />
Registration to <strong>Baiduri</strong> Personal i-<strong>Bank</strong>ing service is free. However, if you are using mobile phone authentication,<br />
your mobile phone service provider (DST or B-Mobile) will charge you accordingly for incoming calls required<br />
during each login.<br />
How soon can I start to use the <strong>Baiduri</strong> Personal i-<strong>Bank</strong>ing service?<br />
After successful registration, you will be issued a <strong>User</strong> ID and password. You can start banking online after you<br />
have received a notification via sms from the bank informing you that your access to <strong>Baiduri</strong> i-<strong>Bank</strong>ing has been<br />
activated.<br />
22
Change language