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User Guide - Baiduri Bank

User Guide - Baiduri Bank

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7. Customer Service<br />

The Customer Service menu allows you to:<br />

• Perform Cheque Book Request (applicable to current account holders only)<br />

• View the current Currency Exchange Rates<br />

• View the current Interest Rates<br />

7.1 Cheque Book Request<br />

This service is only available to Current Account holders.<br />

Step 1<br />

Step 2<br />

Step 3<br />

Step 4<br />

Step 5<br />

Step 6<br />

Account Number: Select the Account Number for which the cheque book is to be<br />

issued.<br />

Number of Leafs: Each cheque book contains 25 leafs.<br />

To be collected at: Select your preferred branch for collection of cheque book.<br />

You will receive a call from the <strong>Bank</strong> when your cheque book is ready for collection.<br />

Click Submit to proceed with the request or Clear to amend the details.<br />

After you click Submit, a confirmation page will display the details you have inputted.<br />

Click Confirm to proceed with the request or Back to amend the details.<br />

After you click Confirm, a result page will show the status of the transaction.<br />

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