For download as PDF-File in english (1,0 MB) - VBH

For download as PDF-File in english (1,0 MB) - VBH For download as PDF-File in english (1,0 MB) - VBH

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EVERYTHING SIMPLE Interview with an Expert Prof. Niemöller About the Mandatory CE Labelling and Possible Consequences An incorrect CE labelling bears risks not only for large-scale windows manufacturers. Prof. Christian Niemöller is a specialist solicitor for building law and managing director of the law office SMNG Rechtsanwaltsgesellschaft mbH, seated in Frankfurt am Main and specialised in building law questions. In the interview he gives some specific examples of possible impacts. Prof. Niemöller, which consequences do manufacturers face, who do not mark products which are subject to the CE labelling? Concerning the public law (building law, federal state building order) authorities may enact a decree against manufacturers, especially by means of a cease and desist order. The infringement against the mandatory CE labelling may be an administrative offence and may be fined respectively. Concerning civil law it still is a question if a missing or incorrect label is an infringement of a contract. In this respect customers as well as buyers may claim for compensation. What do you think are the most frequent mistakes? The most frequent mistake is to disregard the guidelines for the CE label like the information it must contain, where to affix the label and how it has to look in detail, e.g. the manufacturer uses the CE marking as an advertising and marketing tool and slightly deviates from the correct guidelines for the CE marking. Of course manufacturers are allowed to affix further data (e.g. quality marks) anywhere on the product; but that shouldn’t affect the visibility and readability of the CE label and it shouldn’t lead to any misunderstandings concerning the CE label. What about medium-sized and small businesses – are there presently any risks for them? Of course there are. There are no exceptions from the mandatory CE marking for medium-sized and small enterprises. The risks are the same. Prof. Christian Niemöller Meanwhile there are some cases of dispute in the branch. May you give an example? In one of our law suits a customer refused to pay an outstanding amount, mainly because the components the supplier used were not marked with the CE label, although they were subject to the CE labelling. In court he states that he, due to the missing CE marking, was not obliged to settle the outstanding payment. Finally the dispute could have been solved by an amicable settlement – however not without concessions. Formally and only with a proper CE marking a manufacturer proves the compliance with the labelling obligation and may avert any claims for compensation. Is the implementation of the mandatory CE marking comparable to the RAL initiation 20 years ago? Several manufactures are still connecting bad memories with RAL. RAL provides quality labels. The CE label is mark of conformity. But in those days the problems were the same - customers refused payment because the installation was not according to RAL specifications. Today customers again may refuse payment for the reason that a product is not marked precisely. So my recommendation is to strictly follow the guidelines for the CE marking. 12 VBH Magazin 03/2010

EVERYTHING SIMPLE Mobile LOGOS now with Barcode Scanner VBH, the expert brand for windows and doors hardware offers a new download version of the order system “Mobile LOGOS” for iPhones. With a barcode scanner, an advanced online-search tool and shopping basket features ordering via iPhone becomes even easier. Simply scan the barcode on an empty package, send your order and it’s done – now the new software version of the iPhone apps for the order system “mobile LOGOS” of VBH makes it possible. VBH is the only commercial enterprise for architectural hardware offering order opportunities for mobile terminals like iPhone. For the first time the software was presented on occasion of the fensterbau/frontale in Nuremburg. “The feed back has been incredible”, says Simon Seibert, head of the central supply chain management of VBH. “In the last months we had advanced the application in cooperation with our customers on base of an everyday experience and developed the new version of the iPhone app.” items are available at a glance. According to Simon Seibert a backstage tool for optimizing memory speeds up the software: “So the ideas and needs of our customers have been implemented at the best.” Mobile LOGOS – wherever, whenever With mobile LOGOS customers have a direct access to the complete VBH catalogue and order the needed products quickly and without problems. The developer set great store by a user-friendly and straightforward menu navigation. The application offers a comfortable selection of the products with details, images and packaging sizes out of the VBH catalogue without long-winded item numbers. Not only the VBH catalogue is available on the terminal, but also individual assortments of customers may be filed. After the order has been sent, the customer receives an immediate confirmation with an order number within a few seconds and he may keep track of the order via vbh24.de. The new cost-free iPhone app is available at the Apple App Store. Scanning, Filing, Ordering The barcode scanning is the most obvious innovation but there are even several upgrades; the online search tool of the catalogue had been completed by item numbers of VBH, EAN and manufacturers and shopping basket features had been implemented. Also after finishing the program all articles are filed in the shopping basket. When starting again, customers may fall back on the prepared and filed order list in the basket. In the menu of the iPhone the content and number of filed Magazin 03/2010 VBH 13

EVERYTHING SIMPLE<br />

Interview with an Expert<br />

Prof. Niemöller About the Mandatory CE Labell<strong>in</strong>g and<br />

Possible Consequences<br />

An <strong>in</strong>correct CE labell<strong>in</strong>g bears risks not<br />

only for large-scale w<strong>in</strong>dows manufacturers.<br />

Prof. Christian Niemöller is a specialist<br />

solicitor for build<strong>in</strong>g law and manag<strong>in</strong>g<br />

director of the law office SMNG<br />

Rechtsanwaltsgesellschaft mbH, seated<br />

<strong>in</strong> Frankfurt am Ma<strong>in</strong> and specialised <strong>in</strong><br />

build<strong>in</strong>g law questions. In the <strong>in</strong>terview<br />

he gives some specific examples of possible<br />

impacts.<br />

Prof. Niemöller, which consequences do<br />

manufacturers face, who do not mark<br />

products which are subject to the CE labell<strong>in</strong>g?<br />

Concern<strong>in</strong>g the public law (build<strong>in</strong>g law,<br />

federal state build<strong>in</strong>g order) authorities<br />

may enact a decree aga<strong>in</strong>st manufacturers,<br />

especially by means of a ce<strong>as</strong>e and<br />

desist order. The <strong>in</strong>fr<strong>in</strong>gement aga<strong>in</strong>st<br />

the mandatory CE labell<strong>in</strong>g may be an<br />

adm<strong>in</strong>istrative offence and may be f<strong>in</strong>ed<br />

respectively.<br />

Concern<strong>in</strong>g civil law it still is a question if<br />

a miss<strong>in</strong>g or <strong>in</strong>correct label is an <strong>in</strong>fr<strong>in</strong>gement<br />

of a contract. In this respect customers<br />

<strong>as</strong> well <strong>as</strong> buyers may claim for<br />

compensation.<br />

What do you th<strong>in</strong>k are the most frequent<br />

mistakes?<br />

The most frequent mistake is to disregard<br />

the guidel<strong>in</strong>es for the CE label like<br />

the <strong>in</strong>formation it must conta<strong>in</strong>, where to<br />

affix the label and how it h<strong>as</strong> to look <strong>in</strong><br />

detail, e.g. the manufacturer uses the CE<br />

mark<strong>in</strong>g <strong>as</strong> an advertis<strong>in</strong>g and market<strong>in</strong>g<br />

tool and slightly deviates from the correct<br />

guidel<strong>in</strong>es for the CE mark<strong>in</strong>g. Of course<br />

manufacturers are allowed to affix further<br />

data (e.g. quality marks) anywhere on the<br />

product; but that shouldn’t affect the visibility<br />

and readability of the CE label and it<br />

shouldn’t lead to any misunderstand<strong>in</strong>gs<br />

concern<strong>in</strong>g the CE label.<br />

What about medium-sized and small<br />

bus<strong>in</strong>esses – are there presently any<br />

risks for them?<br />

Of course there are. There are no exceptions<br />

from the mandatory CE mark<strong>in</strong>g for<br />

medium-sized and small enterprises. The<br />

risks are the same.<br />

Prof. Christian Niemöller<br />

Meanwhile there are some c<strong>as</strong>es of dispute<br />

<strong>in</strong> the branch. May you give an example?<br />

In one of our law suits a customer refused<br />

to pay an outstand<strong>in</strong>g amount, ma<strong>in</strong>ly<br />

because the components the supplier<br />

used were not marked with the CE label,<br />

although they were subject to the CE labell<strong>in</strong>g.<br />

In court he states that he, due to<br />

the miss<strong>in</strong>g CE mark<strong>in</strong>g, w<strong>as</strong> not obliged<br />

to settle the outstand<strong>in</strong>g payment. F<strong>in</strong>ally<br />

the dispute could have been solved by an<br />

amicable settlement – however not without<br />

concessions.<br />

<strong>For</strong>mally and only with a proper CE mark<strong>in</strong>g<br />

a manufacturer proves the compliance<br />

with the labell<strong>in</strong>g obligation and may<br />

avert any claims for compensation.<br />

Is the implementation of the mandatory CE<br />

mark<strong>in</strong>g comparable to the RAL <strong>in</strong>itiation<br />

20 years ago? Several manufactures are<br />

still connect<strong>in</strong>g bad memories with RAL.<br />

RAL provides quality labels. The CE label<br />

is mark of conformity. But <strong>in</strong> those days<br />

the problems were the same - customers<br />

refused payment because the <strong>in</strong>stallation<br />

w<strong>as</strong> not accord<strong>in</strong>g to RAL specifications.<br />

Today customers aga<strong>in</strong> may refuse payment<br />

for the re<strong>as</strong>on that a product is not<br />

marked precisely. So my recommendation<br />

is to strictly follow the guidel<strong>in</strong>es for<br />

the CE mark<strong>in</strong>g.<br />

12 <strong>VBH</strong> Magaz<strong>in</strong> 03/2010

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