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<strong>VBH</strong> Magaz<strong>in</strong> 3/2010<br />
The Expert Brand for W<strong>in</strong>dow and Door Hardware<br />
■ Tra<strong>in</strong><strong>in</strong>g and Career at <strong>VBH</strong><br />
■ Mandatory CE Mark<strong>in</strong>g and Possible Consequences<br />
■ <strong>VBH</strong> <strong>in</strong> Turkey
Dear Readers,<br />
Considered <strong>in</strong> global terms the crisis is not<br />
beh<strong>in</strong>d us, yet, but we have seen rock bottom!<br />
With<strong>in</strong> the l<strong>as</strong>t ten years time after time<br />
Germany h<strong>as</strong> been the problem child and<br />
the foreign markets have generated our<br />
profit. Now Germany is the anchor and<br />
the foreign markets experienced the crisis.<br />
What is different <strong>in</strong> Germany? Due to the<br />
longstand<strong>in</strong>g “downturn” compared to numerous<br />
other countries there w<strong>as</strong> no real<br />
estate bubble <strong>in</strong> Germany; the country w<strong>as</strong><br />
exhausted already. The sensitivity for energy<br />
sav<strong>in</strong>g is comparably strong <strong>in</strong> Germany,<br />
subsidies for private refurbishment<br />
are quite attractive and support<strong>in</strong>g public<br />
contracts do the rest. And the unemployment<br />
rate <strong>in</strong> the country is on a surpris<strong>in</strong>g<br />
low level; f<strong>in</strong>ancial <strong>in</strong>vestment options are<br />
still a risk or that to say the return is rather<br />
“wimpy” – hence best preconditions for a<br />
refurbishment boom!<br />
Meanwhile there is still little good news<br />
from the foreign countries; after the severe<br />
slump <strong>in</strong> the CIS States we observe<br />
a respectable upward trend there, the rest<br />
of Europe experiences stagnation and <strong>in</strong><br />
West and South Europe we are even struggl<strong>in</strong>g<br />
with unbroken downward tendencies.<br />
So our branch does not spot the muchquoted<br />
“V”, yet! And there are only few<br />
arguments for a decisive development <strong>in</strong><br />
2011; Germany will not fall back <strong>as</strong> expected<br />
and feared – fortunately there will be<br />
even more subsidies next year – and the<br />
foreign states will recover from the crises<br />
only step by step.<br />
On a medium term the markets will not be<br />
helpful, so we have to help ourselves! It is<br />
evident that a shift <strong>in</strong> the market position<br />
only takes place <strong>in</strong> economic crises! The<br />
better strategy prevails; and a consistent<br />
implementation is worth it. More and<br />
more frequently we get the feedback that<br />
we have set the right focus and we are<br />
encouraged to adhere to our <strong>in</strong>vestment<br />
program also <strong>in</strong> times of lower profit; to<br />
<strong>in</strong>vest <strong>in</strong>to the susta<strong>in</strong>able upgrade of our<br />
manifold service tools and to <strong>in</strong>vest particularly<br />
<strong>in</strong>to our staffs – <strong>in</strong> the end they<br />
make the difference!<br />
The lead articles of this issue will show<br />
how we will proceed.<br />
Enjoy your read<strong>in</strong>g!<br />
Ra<strong>in</strong>er Hribar<br />
<strong>VBH</strong> Magaz<strong>in</strong> 03/2010
Contents<br />
THE COMPANY<br />
Sales Incre<strong>as</strong>e <strong>in</strong> Germany<br />
Top-Cl<strong>as</strong>s Tra<strong>in</strong>ees at <strong>VBH</strong> 04 - 05<br />
IN FOCUS<br />
Career Portal <strong>VBH</strong><br />
The International<br />
<strong>VBH</strong> Tra<strong>in</strong>ee Program<br />
06 - 08<br />
SIMPLY<br />
EVERYTHING<br />
greenteQ.<strong>in</strong>fo – The New<br />
Homepage of greenteQ<br />
09<br />
EVERYTHING<br />
SIMPLE<br />
Fensterbau Semmler<br />
Expert Interview about the<br />
Mandatory CE Mark<strong>in</strong>g<br />
LOGOS with Barcode Scanner<br />
10 - 13<br />
WORLD-WIDE<br />
<strong>VBH</strong> <strong>in</strong> Turkey<br />
14 - 15<br />
The <strong>VBH</strong> Magaz<strong>in</strong>e<br />
Published four times a year<br />
Editorial Office:<br />
Johannes Rave<br />
<strong>VBH</strong> Hold<strong>in</strong>g AG<br />
Siemenstr<strong>as</strong>se 38<br />
70825 Korntal-Münch<strong>in</strong>gen<br />
E-Mail J.Rave@vbh.de<br />
Telephone 0049 7150 15279<br />
Magaz<strong>in</strong> 03/2010 <strong>VBH</strong>
THE COMPANY<br />
<strong>VBH</strong> Interim Balance<br />
Strong German Bus<strong>in</strong>ess Leads<br />
to an Incre<strong>as</strong>e <strong>in</strong> Turnover<br />
A 9.2 percent <strong>in</strong>cre<strong>as</strong>e <strong>in</strong> sales shows<br />
a particularly ple<strong>as</strong>ant development<br />
for <strong>VBH</strong> <strong>in</strong> Germany <strong>in</strong> the first term of<br />
2010. Meanwhile the sales <strong>in</strong> Western<br />
Europe <strong>in</strong> many of the countries rema<strong>in</strong><br />
regressive due to the weak market<br />
situation. Nevertheless, with<strong>in</strong> the<br />
l<strong>as</strong>t six months the group turnover had<br />
<strong>in</strong>cre<strong>as</strong>ed by 2.6 percent.<br />
The first half performance record <strong>in</strong> figures<br />
shows an <strong>in</strong>cre<strong>as</strong>e of 2.6 percent to<br />
345.2 million Euros compared to 336.3<br />
million Euros <strong>in</strong> the previous year. In the<br />
second quarter there w<strong>as</strong> even an <strong>in</strong>cre<strong>as</strong>e<br />
of 7.0 percent (13.2 million Euros).<br />
That is a clear <strong>in</strong>dication of a significant<br />
improvement <strong>in</strong> the period under report<br />
despite a careful start <strong>in</strong> January after a<br />
long and snowy w<strong>in</strong>ter se<strong>as</strong>on <strong>in</strong> many<br />
regions of <strong>VBH</strong>.<br />
Prognosis: 5 Percent Growth<br />
by the End of the Year<br />
The E<strong>as</strong>t European segment also shows<br />
a positive and ple<strong>as</strong><strong>in</strong>g development with<br />
an <strong>in</strong>cre<strong>as</strong>e of 4.8 percent and the other<br />
markets even generated a sales <strong>in</strong>cre<strong>as</strong>e<br />
of about 19.2 percent due to the swiftly<br />
ris<strong>in</strong>g <strong>VBH</strong> market activities <strong>in</strong> Turkey<br />
and the grow<strong>in</strong>g markets <strong>in</strong> Asia (also<br />
see World Wide). On b<strong>as</strong>e of this development<br />
<strong>in</strong> the above mentioned countries<br />
the management expects a growth<br />
<strong>in</strong> sales of about 5 percent just under<br />
800 million Euros for the current bus<strong>in</strong>ess<br />
year. However the operative result<br />
(EBIT) had decre<strong>as</strong>ed by 0.7 million<br />
Euros <strong>in</strong> the first term it still rema<strong>in</strong>s on a<br />
positive level.<br />
Nevertheless the management anticipates<br />
a l<strong>as</strong>t<strong>in</strong>g downward trend <strong>in</strong> West<br />
Europe for the present bus<strong>in</strong>ess year -<br />
<strong>in</strong> the first term the sales decre<strong>as</strong>ed by<br />
11.4 percent. A slight relaxation of the<br />
markets on a low standard is expected<br />
for 2011 at the earliest.<br />
New Central Warehouse for<br />
South and Central America<br />
After <strong>VBH</strong> had extended its market activities<br />
to Argent<strong>in</strong>a a new central warehouse<br />
will be established <strong>in</strong> Panama to<br />
supply the exist<strong>in</strong>g subsidiaries <strong>in</strong> Argent<strong>in</strong>a<br />
and Mexico <strong>as</strong> well <strong>as</strong> further markets<br />
<strong>in</strong> South and Central America. Furthermore<br />
new subsidiary had been built<br />
<strong>in</strong> Cauc<strong>as</strong>us seated <strong>in</strong> Tbilisi.<br />
The house brand greenteQ is an unaffected<br />
positive growth driver <strong>as</strong> well:<br />
Meanwhile more than 1,800 greenteQ<br />
products complete the product portfolio<br />
of strong manufacturer’s brands. 16<br />
months after the launch the share of turnover<br />
of greenteQ products <strong>in</strong> Germany is<br />
more than 5 percent. Medium-term the<br />
company strive for a share of m<strong>in</strong>imum<br />
10 percent of the group sales.<br />
And the development of the service<br />
range of <strong>VBH</strong> rema<strong>in</strong>s positive, too. Besides<br />
CE-fix, the <strong>VBH</strong> knowledge data<br />
b<strong>as</strong>e and the new generated search eng<strong>in</strong>e<br />
‘f<strong>in</strong>d without search<strong>in</strong>g’, <strong>in</strong>novations<br />
like the smart phone apps for the mobile<br />
LOGOS are very popular.<br />
04 <strong>VBH</strong> Magaz<strong>in</strong> 03/2010
THE COMPANY<br />
Top-Cl<strong>as</strong>s Tra<strong>in</strong>ees<br />
at <strong>VBH</strong><br />
Everybody who h<strong>as</strong> to render everyday<br />
services knows that a profound and<br />
good tra<strong>in</strong><strong>in</strong>g is <strong>in</strong>dispensable. Hence<br />
<strong>VBH</strong> attaches great importance to a<br />
high standard tra<strong>in</strong><strong>in</strong>g of its apprentices.<br />
With success: The creative commitment<br />
of the apprentices contributes to<br />
the company’s work.<br />
The tra<strong>in</strong>ees at <strong>VBH</strong> are highly motivated<br />
and enjoy their work. Besides the every<br />
day work <strong>in</strong> the different departments of<br />
the enterprise there a particular project<br />
and t<strong>as</strong>ks they have to manage <strong>in</strong>dependently<br />
- e.g. to create a video clip to present<br />
the <strong>VBH</strong> LOGOS scanners.<br />
15 tra<strong>in</strong>ees from all over Germany had<br />
been entrusted with this challenge. The<br />
participation w<strong>as</strong> optional, the requirements<br />
were highly demand<strong>in</strong>g. Supraregional<br />
groups established the film script,<br />
producers and location were determ<strong>in</strong>ed<br />
and there w<strong>as</strong> a c<strong>as</strong>t<strong>in</strong>g for the actors - all<br />
members of crew were staff members of<br />
<strong>VBH</strong>. It w<strong>as</strong> a crucial experience for the<br />
tra<strong>in</strong>ees <strong>as</strong> this collective project offers<br />
the opportunity to meet other tra<strong>in</strong>ees<br />
from all over Germany and even f<strong>in</strong>d new<br />
friends. And each of them experienced the<br />
significance of team work and an excellent<br />
network<strong>in</strong>g - either <strong>as</strong> actor, cable carrier<br />
or grip dur<strong>in</strong>g the two days of shoot<strong>in</strong>g.<br />
First rele<strong>as</strong>e of the video w<strong>as</strong> on occ<strong>as</strong>ion<br />
of the fensterbau/frontale 2010. The result<br />
is pla<strong>in</strong> to see: www.vbh.de<br />
Successful Vocational Tra<strong>in</strong><strong>in</strong>g<br />
and Best Mark<br />
Not only <strong>in</strong> the wonderful movie world but<br />
also <strong>in</strong> the everyday work<strong>in</strong>g life the tra<strong>in</strong>ees<br />
of <strong>VBH</strong> always show that they have<br />
got what it takes. K<strong>as</strong>im Özayd<strong>in</strong>, a skilled<br />
worker for warehous<strong>in</strong>g and logistics at<br />
<strong>VBH</strong>, did not only f<strong>in</strong>ish his vocational<br />
tra<strong>in</strong><strong>in</strong>g <strong>in</strong> the central warehouse <strong>in</strong> Ilsfeld<br />
successfully and with honour but thanks to<br />
his extraord<strong>in</strong>ary commitment and excellent<br />
performance at school he w<strong>as</strong> awarded<br />
<strong>as</strong> ‘Best Tra<strong>in</strong>ee of His Career’.<br />
His tra<strong>in</strong><strong>in</strong>g supervisor and warehouse<br />
manager Roland Hübsch is very ple<strong>as</strong>ed<br />
about the results of K<strong>as</strong>im Özayd<strong>in</strong>’s<br />
performance: “Qualified employees like<br />
K<strong>as</strong>im Özayd<strong>in</strong> make it possible to offer<br />
high-cl<strong>as</strong>s services to our customers and<br />
meet their requirements. There a numerous<br />
opportunities at <strong>VBH</strong> for committed<br />
tra<strong>in</strong>ees like him.” K<strong>as</strong>im Özayd<strong>in</strong> plans a<br />
further tra<strong>in</strong><strong>in</strong>g <strong>as</strong> bus<strong>in</strong>ess adm<strong>in</strong>istrator.<br />
This might be an opportunity to professionalize<br />
for a prospective work <strong>in</strong> the sales<br />
and distribution department <strong>as</strong> well <strong>as</strong> for<br />
a later deployment at <strong>VBH</strong> abroad – for example<br />
<strong>in</strong> Turkey.<br />
That’s how w<strong>in</strong>ners look: K<strong>as</strong>im Özayd<strong>in</strong> proudly presents the gift from his tra<strong>in</strong><strong>in</strong>g<br />
supervisor Roland Hübsch<br />
Magaz<strong>in</strong> 03/2010 <strong>VBH</strong> 05
IN FOCUS<br />
“Best Professionals of the Branch”<br />
More Performance. More Service.<br />
More Value. That is our promise which<br />
is kept by the 3,000 staff members of<br />
<strong>VBH</strong> every day. Their commitment,<br />
their know-how and read<strong>in</strong>ess are<br />
the key to success. That is why <strong>VBH</strong><br />
attached great importance to its staff<br />
and offers a profound and good vocational<br />
tra<strong>in</strong><strong>in</strong>g <strong>as</strong> well <strong>as</strong> further tra<strong>in</strong><strong>in</strong>g<br />
opportunities.<br />
We e<strong>as</strong>e the customer’s life - to be able<br />
to fulfil this claim the <strong>VBH</strong> staff members<br />
have to be experts <strong>in</strong> their respective<br />
bus<strong>in</strong>ess. Only the one who is familiar<br />
with the daily client <strong>in</strong>teraction may be<br />
able to develop and set up proper solutions<br />
that may be the recommendation<br />
of the right product <strong>as</strong> well <strong>as</strong> a smooth<br />
operation, a flawless order and <strong>in</strong>voic<strong>in</strong>g<br />
management or the development and<br />
implementation of <strong>in</strong>novative services.<br />
“We are the expert brand for w<strong>in</strong>dows<br />
and doors hardware, which means that<br />
we have to be aware of the prospective<br />
challenges for our customers already today<br />
so we may prepare and support them<br />
properly,” emph<strong>as</strong>izes Ra<strong>in</strong>er Hribar,<br />
Chief Executive of <strong>VBH</strong>. “That is why we<br />
attach great importance to a high quality<br />
of our vocational and further tra<strong>in</strong><strong>in</strong>gs. In<br />
order to compete successfully we need<br />
the best staff of the branch.”<br />
<strong>VBH</strong> offers Perspectives<br />
Whether <strong>as</strong> warehouseman or <strong>as</strong> a<br />
wholesale, import, and export merchant,<br />
with a higher education, with professional<br />
experience or immediately after f<strong>in</strong>ish<strong>in</strong>g<br />
school - the <strong>in</strong>ternational orientation of<br />
<strong>VBH</strong> allows for numerous opportunities<br />
to promote and use the potential of the<br />
staff <strong>in</strong>dividually. There is the opportunity<br />
to ga<strong>in</strong> worldwide experience <strong>in</strong> the<br />
bus<strong>in</strong>ess, to meet other cultures and<br />
mentalities. Besides the 22 affiliates <strong>in</strong><br />
Germany, <strong>VBH</strong> may be found from Argent<strong>in</strong>a<br />
to Cyprus. And <strong>VBH</strong> is always<br />
look<strong>in</strong>g for new employees. Ra<strong>in</strong>er<br />
Hribar expla<strong>in</strong>s: “We are a f<strong>as</strong>t grow<strong>in</strong>g<br />
company and we strive for a strong reputation<br />
of the company <strong>as</strong> an attractive<br />
employer. <strong>For</strong> this purpose we set up<br />
the career portal on the <strong>VBH</strong> website,<br />
www.vbh.de“. <strong>VBH</strong> tra<strong>in</strong>ees contributed<br />
to the establishment and setup of the<br />
conception and the implementation of<br />
this new portal.<br />
Back row from left to right: Andre<strong>as</strong> Spang, Sandra Pflüger. In the middle from left to right: Philippe Tamla, Katarína Bírešová,<br />
Johanna Trzeba, and Catr<strong>in</strong> Rempfer. In front: Qi Wang<br />
06 <strong>VBH</strong> Magaz<strong>in</strong> 03/2010
IN FOCUS<br />
Staff executive Karsten Kraibich<br />
New Career Portal for<br />
Beg<strong>in</strong>ners and Professionals<br />
The new portal of <strong>VBH</strong> offers quick and<br />
detailed <strong>in</strong>formation for successful applications.<br />
Beg<strong>in</strong>ners <strong>as</strong> well <strong>as</strong> professionals<br />
get <strong>in</strong>formed about the opportunities<br />
of a vocational tra<strong>in</strong><strong>in</strong>g at <strong>VBH</strong>, about<br />
programs of dual courses of study at the<br />
university and about <strong>in</strong>ternational tra<strong>in</strong>ee<br />
and further tra<strong>in</strong><strong>in</strong>g programs abroad. The<br />
further development of the present staff<br />
is one of the ma<strong>in</strong> concerns for Karsten<br />
Kreibich, Vice President and Staff Execu-<br />
tive of <strong>VBH</strong>: “<strong>VBH</strong> - that is our staff. They<br />
represent the culture, the performance<br />
and the community of <strong>VBH</strong>. The essence<br />
of <strong>VBH</strong> is the contacts of our sales force,<br />
the logistics of our warehous<strong>in</strong>g and also<br />
the responsible management <strong>in</strong> the central<br />
divisions. Besides the qualification of<br />
our staff also the customer orientation <strong>as</strong><br />
well <strong>as</strong> the services is essential.” Karsten<br />
Kreibich especially focuses the specific<br />
promotion of <strong>in</strong>dividual capabilities.<br />
Promotion of Individual<br />
Capabilities<br />
Precondition for a successful career at<br />
<strong>VBH</strong> is the will<strong>in</strong>gness to prove commitment<br />
and <strong>in</strong>itiative. To speak different<br />
language is an advantage but also to be<br />
prepared for a constant further tra<strong>in</strong><strong>in</strong>g.<br />
<strong>VBH</strong> offers <strong>in</strong>ternal <strong>as</strong> well <strong>as</strong> external<br />
tra<strong>in</strong><strong>in</strong>g programs, e.g. one and a halfyear<br />
<strong>in</strong>ternational junior tra<strong>in</strong><strong>in</strong>g for prospective<br />
managers or a two-year <strong>in</strong>ternational<br />
tra<strong>in</strong>ee program. When look<strong>in</strong>g for<br />
new managers, <strong>VBH</strong> first falls back on<br />
the own talent pool. “Our staff h<strong>as</strong> already<br />
<strong>in</strong>ternalized the company’s philosophy<br />
and provides the requisite know-how for<br />
the different ambitious t<strong>as</strong>ks”, so Ra<strong>in</strong>er<br />
Hribar. He is very proud of such a committed<br />
<strong>in</strong>ternational team. He knows that the<br />
company is well-prepared for the future.<br />
“Strategically we are well-positioned, we<br />
<strong>in</strong>vest <strong>in</strong>to the develop<strong>in</strong>g markets and<br />
with our dedicated team we keep the<br />
strong position <strong>as</strong> market leader, now and<br />
<strong>in</strong> future. Our customers, shareholders<br />
and the staff benefit from that.”<br />
The <strong>VBH</strong> Tra<strong>in</strong>ees present the scanner video at the fensterbau/frontale 2010<br />
Magaz<strong>in</strong> 03/2010 <strong>VBH</strong> 07
IM FOKUS<br />
International Know-How<br />
for the <strong>VBH</strong> Clientele<br />
Francesco Fiscella<br />
As <strong>VBH</strong> is presented <strong>in</strong> various markets,<br />
ma<strong>in</strong>ly by the numerous staff<br />
members from all over the world, the<br />
company unites a lot of different cultures.<br />
Each of them and all of them<br />
promote diversity <strong>as</strong> well <strong>as</strong> mutual<br />
understand<strong>in</strong>g. Hence <strong>VBH</strong> supports<br />
<strong>in</strong>ternational new talents with specific<br />
programs.<br />
The understand<strong>in</strong>g of other cultures and<br />
markets, to note the dist<strong>in</strong>ctive local<br />
characteristics, to learn from that and to<br />
exchange positive experience – that <strong>in</strong>ternational<br />
know-how at <strong>VBH</strong> makes the<br />
difference. “In order to exploit this potential<br />
we promote qualified junior staff from<br />
different countries and offer perspectives<br />
with <strong>in</strong>ternational tra<strong>in</strong>ee and management<br />
programs”, says Karsten Kreibich<br />
Vice President and Labour Director<br />
of <strong>VBH</strong>. Subsequent to the programs<br />
the staffs work for <strong>VBH</strong> <strong>in</strong> <strong>in</strong>ternational<br />
projects or <strong>in</strong> their home countries.<br />
From Slovakia to Germany,<br />
from Scotland to Belgium<br />
<strong>For</strong> example Katar<strong>in</strong>a Biresova, orig<strong>in</strong>ally<br />
from Slovenia, works <strong>in</strong> the German head<br />
quarters and is responsible for <strong>in</strong>ternational<br />
market<strong>in</strong>g projects. To work <strong>in</strong> an <strong>in</strong>ternational<br />
team is particularly appeal<strong>in</strong>g for<br />
her:”<strong>VBH</strong> offers the opportunity to realise<br />
your own ide<strong>as</strong> and <strong>as</strong>sume the responsibility<br />
for <strong>in</strong>terest<strong>in</strong>g projects.” Johanna<br />
Tzerba outl<strong>in</strong>es someth<strong>in</strong>g that like. The<br />
young woman, born <strong>in</strong> Austria, found her<br />
way to Germany via Scotland. At present<br />
she is responsible for different sales activities<br />
and IT projects <strong>in</strong> Italy and Belgium.<br />
“<strong>VBH</strong> is large enough to offer <strong>in</strong>ternational<br />
experience with a short and professional<br />
decision-mak<strong>in</strong>g. <strong>For</strong> this re<strong>as</strong>on<br />
it is quite e<strong>as</strong>y to realise good projects.”<br />
The tra<strong>in</strong>ee programs l<strong>as</strong>t 18 to 24<br />
months and the staff <strong>as</strong> well <strong>as</strong> the customers<br />
benefit from the experience of the<br />
tra<strong>in</strong>ees, their know-how about <strong>in</strong>dividual<br />
requirements and how to organise an efficient<br />
process flow. One of the first attendees<br />
of the junior executive program<br />
w<strong>as</strong> Francesco Fiscella. He changed to<br />
VHB <strong>in</strong> 2007 and thanks to his skills <strong>in</strong><br />
seven different languages he coord<strong>in</strong>ated<br />
a variety of activities <strong>in</strong> Belgium, Cyprus,<br />
Spa<strong>in</strong> and Italy like V<strong>as</strong>sili Toropov from<br />
Russia. One year ago Francesco Fiscella<br />
became manag<strong>in</strong>g director of <strong>VBH</strong> Italy –<br />
s<strong>in</strong>ce the beg<strong>in</strong>n<strong>in</strong>g of 2010 V<strong>as</strong>sili Toropov<br />
h<strong>as</strong> been supervis<strong>in</strong>g four warehouses<br />
<strong>in</strong> Great Brita<strong>in</strong>. There is an endless list of<br />
careers at <strong>VBH</strong> and <strong>in</strong> the beg<strong>in</strong>n<strong>in</strong>g you<br />
seldom know where the new talents may<br />
get to. “The objective is to fill a vacancy<br />
with employees who are well-prepared<br />
to the challenges <strong>in</strong> order to ma<strong>in</strong>ta<strong>in</strong> the<br />
high standard and culture of <strong>VBH</strong> also for<br />
the future”, so Karsten Kreibich. Also <strong>in</strong><br />
future <strong>VBH</strong> will offer programs to promote<br />
the <strong>in</strong>ternational management.<br />
Katar<strong>in</strong>a Biresova<br />
Johanna Trzeba<br />
08 <strong>VBH</strong> Magaz<strong>in</strong> 03/2010
SIMPLY EVERYTHING<br />
greenteQ.<strong>in</strong>fo<br />
– Pooled Facts and Figures<br />
With now more than 1,800 products<br />
the greenteQ <strong>as</strong>sortment of <strong>VBH</strong> h<strong>as</strong><br />
ga<strong>in</strong>ed an impressive size and is a<br />
perfect completion of the strong collection<br />
of manufacturer’s brands. 16<br />
months after the launch the share<br />
of turnover of greenteQ products <strong>in</strong><br />
Germany is more than 5 percent. The<br />
new website www.greenteQ.<strong>in</strong>fo is a<br />
quick and comfortable opportunity for<br />
<strong>VBH</strong> customers to get all necessary <strong>in</strong>formation<br />
about each s<strong>in</strong>gle product.<br />
“Now the greenteQ product range comprises<br />
7 product and 32 article groups<br />
and h<strong>as</strong> ga<strong>in</strong>ed a size that requires an<br />
own <strong>in</strong>ternet presence,” expla<strong>in</strong>s Natalie<br />
Giebelhaus, house brand manager of<br />
<strong>VBH</strong>. “As of now our customers fi nd all<br />
<strong>in</strong>formation about each s<strong>in</strong>gle product<br />
on the new website www.greenteQ.<strong>in</strong>fo”<br />
Each article is provided with images,<br />
technical data and item number. Detailed<br />
product data sheets, certifi cation reports<br />
and <strong>as</strong>sembly <strong>in</strong>struction are available<br />
for <strong>download</strong>. The categories are w<strong>in</strong>dows<br />
hardware, doors hardware, chemicals,<br />
profi les and sealants, elements,<br />
f<strong>as</strong>ten<strong>in</strong>g technology and tools. Also all<br />
country specifi c products are <strong>in</strong>cluded<br />
<strong>in</strong>to the greenteQ website.<br />
International Offer with More<br />
Languages<br />
“The <strong>in</strong>ternationality of this <strong>in</strong>formation<br />
offer is very important,” so Natalie<br />
Giebelhaus. “All <strong>in</strong>formation is available<br />
<strong>in</strong> different languages.” The visitors of the<br />
site may choose German, English and<br />
Russia. More languages are <strong>in</strong> the pipel<strong>in</strong>e.<br />
In the long run all languages of the<br />
23 countries, where <strong>VBH</strong> is represented,<br />
will be <strong>in</strong>cluded.<br />
Magaz<strong>in</strong> 03/2010 <strong>VBH</strong> 09
EVERYTHING SIMPLE<br />
Semler Fenster benefits from the CE mark<strong>in</strong>g<br />
“The Consistent CE Mark<strong>in</strong>g Ensures the Quality<br />
of Our W<strong>in</strong>dws.”<br />
Max and Mart<strong>in</strong> Semler<br />
On a premise of 8,000 sqm the enterprise<br />
Semler Fenster + Schre<strong>in</strong>erei <strong>in</strong><br />
Dietenheim, - s<strong>in</strong>ce 160 years a family<br />
property - produces wooden, wood/<br />
alum<strong>in</strong>ium and pl<strong>as</strong>tic w<strong>in</strong>dows on<br />
ultra-modern mach<strong>in</strong>es. M<strong>as</strong>ter Max<br />
Semler attaches greatest importance<br />
to quality. <strong>For</strong> him the CE mark<strong>in</strong>g is a<br />
welcome means to an end. And thanks<br />
to CE-fix it can be managed without<br />
great difficulties.<br />
About 12,000 c<strong>as</strong>ement units for hous<strong>in</strong>g<br />
and commercial build<strong>in</strong>g are weekly produced;<br />
4,000 to 5,000 of them are made<br />
of wood or wood/alum<strong>in</strong>ium. Furthermore<br />
there are w<strong>in</strong>ter gardens, front doors,<br />
doors, roller shutters, bl<strong>in</strong>ds and shadow<strong>in</strong>g,<br />
skylights and parquet floors. <strong>For</strong> pl<strong>as</strong>tic<br />
w<strong>in</strong>dows a great <strong>as</strong>sortment of Schüco<br />
profiles are manufactured. All <strong>in</strong> all the<br />
carpentry employs more than 65 people<br />
and 9 apprentices.<br />
Tradition and Technology<br />
<strong>For</strong> the production the pr<strong>in</strong>cipal Max Semler<br />
sets great store on state of the art<br />
technologies. S<strong>in</strong>ce one and a half year<br />
the company h<strong>as</strong> been mill<strong>in</strong>g and drill<strong>in</strong>g<br />
wooden profiles on a fully automatic CNC<br />
station. Nevertheless, top priority for Max<br />
Semler is a m<strong>as</strong>ter craftsman’s diploma.<br />
The implementation of the CE mark<strong>in</strong>g<br />
does not conflict with his attitude, <strong>as</strong> it is<br />
a contribution to a further technological<br />
development: “Today modern, energyefficient<br />
w<strong>in</strong>dows are high-tech products<br />
made of numerous complex components,”<br />
he expla<strong>in</strong>s. “Timber, glue and<br />
varnish, fitt<strong>in</strong>gs, sealants and gl<strong>as</strong>s, these<br />
are components, which come from all over<br />
the world. Thanks to the CE mark<strong>in</strong>g we<br />
are sure that all of them are <strong>in</strong>spected and<br />
approved.” And thanks to the CE mark<strong>in</strong>g<br />
Max Semler may <strong>as</strong>sure his customers of<br />
the high quality of his products. He suspects<br />
that manufacturers may ignore the<br />
mandatory labell<strong>in</strong>g to avoid efforts and<br />
costs. “<strong>For</strong> the time be<strong>in</strong>g private customer<br />
do not <strong>as</strong>k for a CE mark<strong>in</strong>g, but <strong>in</strong> the<br />
event of a dispute it may be relevant,” tells<br />
the m<strong>as</strong>ter glazier, an expert of the branch.<br />
10 <strong>VBH</strong> Magaz<strong>in</strong> 03/2010
EVERYTHING SIMPLE<br />
“In the event of a dispute companies without<br />
the mandatory CE documents will be<br />
at a disadvantage.” He himself makes a<br />
virtue of necessity and benefits from the<br />
CE mark<strong>in</strong>g <strong>as</strong> a market<strong>in</strong>g tool. He particularly<br />
po<strong>in</strong>ts out that he is sell<strong>in</strong>g CE<br />
quality and h<strong>as</strong> the CE label pr<strong>in</strong>t on all<br />
brochures and catalogues.<br />
“The Implementation of the CE Mark<strong>in</strong>g<br />
w<strong>as</strong> Quite E<strong>as</strong>y.”<br />
From his personal experience his son Mart<strong>in</strong><br />
does not confirm that the CE mark<strong>in</strong>g is<br />
connected with efforts and costs. He is responsible<br />
for the preparation and process<strong>in</strong>g<br />
of orders. “The implementation of CE-fix<br />
w<strong>as</strong> quite simple,” he reports; “everyth<strong>in</strong>g<br />
w<strong>as</strong> well-prepared by <strong>VBH</strong>. We only had to<br />
deliver the respective data for the hardware<br />
and gl<strong>as</strong>s.” <strong>For</strong> him it is particularly important<br />
that the CE mark<strong>in</strong>g with CE-fix provides<br />
product safety, certified by <strong>in</strong>dependent<br />
<strong>in</strong>stitutes; like ift Rosenheim. Accord<strong>in</strong>g<br />
to the son of the boss also the operation of<br />
CE-fix is effortless. When plann<strong>in</strong>g a process<br />
he just h<strong>as</strong> to choose the desired product<br />
out of an order management program<br />
and all respective documents are created<br />
automatically together with the order. “We<br />
haven’t had any difficulties so far, apart<br />
from a jam <strong>in</strong> the pr<strong>in</strong>ter,” he laughs.<br />
Magaz<strong>in</strong> 03/2010 <strong>VBH</strong> 11
EVERYTHING SIMPLE<br />
Interview with an Expert<br />
Prof. Niemöller About the Mandatory CE Labell<strong>in</strong>g and<br />
Possible Consequences<br />
An <strong>in</strong>correct CE labell<strong>in</strong>g bears risks not<br />
only for large-scale w<strong>in</strong>dows manufacturers.<br />
Prof. Christian Niemöller is a specialist<br />
solicitor for build<strong>in</strong>g law and manag<strong>in</strong>g<br />
director of the law office SMNG<br />
Rechtsanwaltsgesellschaft mbH, seated<br />
<strong>in</strong> Frankfurt am Ma<strong>in</strong> and specialised <strong>in</strong><br />
build<strong>in</strong>g law questions. In the <strong>in</strong>terview<br />
he gives some specific examples of possible<br />
impacts.<br />
Prof. Niemöller, which consequences do<br />
manufacturers face, who do not mark<br />
products which are subject to the CE labell<strong>in</strong>g?<br />
Concern<strong>in</strong>g the public law (build<strong>in</strong>g law,<br />
federal state build<strong>in</strong>g order) authorities<br />
may enact a decree aga<strong>in</strong>st manufacturers,<br />
especially by means of a ce<strong>as</strong>e and<br />
desist order. The <strong>in</strong>fr<strong>in</strong>gement aga<strong>in</strong>st<br />
the mandatory CE labell<strong>in</strong>g may be an<br />
adm<strong>in</strong>istrative offence and may be f<strong>in</strong>ed<br />
respectively.<br />
Concern<strong>in</strong>g civil law it still is a question if<br />
a miss<strong>in</strong>g or <strong>in</strong>correct label is an <strong>in</strong>fr<strong>in</strong>gement<br />
of a contract. In this respect customers<br />
<strong>as</strong> well <strong>as</strong> buyers may claim for<br />
compensation.<br />
What do you th<strong>in</strong>k are the most frequent<br />
mistakes?<br />
The most frequent mistake is to disregard<br />
the guidel<strong>in</strong>es for the CE label like<br />
the <strong>in</strong>formation it must conta<strong>in</strong>, where to<br />
affix the label and how it h<strong>as</strong> to look <strong>in</strong><br />
detail, e.g. the manufacturer uses the CE<br />
mark<strong>in</strong>g <strong>as</strong> an advertis<strong>in</strong>g and market<strong>in</strong>g<br />
tool and slightly deviates from the correct<br />
guidel<strong>in</strong>es for the CE mark<strong>in</strong>g. Of course<br />
manufacturers are allowed to affix further<br />
data (e.g. quality marks) anywhere on the<br />
product; but that shouldn’t affect the visibility<br />
and readability of the CE label and it<br />
shouldn’t lead to any misunderstand<strong>in</strong>gs<br />
concern<strong>in</strong>g the CE label.<br />
What about medium-sized and small<br />
bus<strong>in</strong>esses – are there presently any<br />
risks for them?<br />
Of course there are. There are no exceptions<br />
from the mandatory CE mark<strong>in</strong>g for<br />
medium-sized and small enterprises. The<br />
risks are the same.<br />
Prof. Christian Niemöller<br />
Meanwhile there are some c<strong>as</strong>es of dispute<br />
<strong>in</strong> the branch. May you give an example?<br />
In one of our law suits a customer refused<br />
to pay an outstand<strong>in</strong>g amount, ma<strong>in</strong>ly<br />
because the components the supplier<br />
used were not marked with the CE label,<br />
although they were subject to the CE labell<strong>in</strong>g.<br />
In court he states that he, due to<br />
the miss<strong>in</strong>g CE mark<strong>in</strong>g, w<strong>as</strong> not obliged<br />
to settle the outstand<strong>in</strong>g payment. F<strong>in</strong>ally<br />
the dispute could have been solved by an<br />
amicable settlement – however not without<br />
concessions.<br />
<strong>For</strong>mally and only with a proper CE mark<strong>in</strong>g<br />
a manufacturer proves the compliance<br />
with the labell<strong>in</strong>g obligation and may<br />
avert any claims for compensation.<br />
Is the implementation of the mandatory CE<br />
mark<strong>in</strong>g comparable to the RAL <strong>in</strong>itiation<br />
20 years ago? Several manufactures are<br />
still connect<strong>in</strong>g bad memories with RAL.<br />
RAL provides quality labels. The CE label<br />
is mark of conformity. But <strong>in</strong> those days<br />
the problems were the same - customers<br />
refused payment because the <strong>in</strong>stallation<br />
w<strong>as</strong> not accord<strong>in</strong>g to RAL specifications.<br />
Today customers aga<strong>in</strong> may refuse payment<br />
for the re<strong>as</strong>on that a product is not<br />
marked precisely. So my recommendation<br />
is to strictly follow the guidel<strong>in</strong>es for<br />
the CE mark<strong>in</strong>g.<br />
12 <strong>VBH</strong> Magaz<strong>in</strong> 03/2010
EVERYTHING SIMPLE<br />
Mobile LOGOS now with<br />
Barcode Scanner<br />
<strong>VBH</strong>, the expert brand for w<strong>in</strong>dows and<br />
doors hardware offers a new <strong>download</strong><br />
version of the order system “Mobile<br />
LOGOS” for iPhones. With a barcode<br />
scanner, an advanced onl<strong>in</strong>e-search<br />
tool and shopp<strong>in</strong>g b<strong>as</strong>ket features order<strong>in</strong>g<br />
via iPhone becomes even e<strong>as</strong>ier.<br />
Simply scan the barcode on an empty<br />
package, send your order and it’s done<br />
– now the new software version of the<br />
iPhone apps for the order system “mobile<br />
LOGOS” of <strong>VBH</strong> makes it possible. <strong>VBH</strong> is<br />
the only commercial enterprise for architectural<br />
hardware offer<strong>in</strong>g order opportunities<br />
for mobile term<strong>in</strong>als like iPhone.<br />
<strong>For</strong> the first time the software w<strong>as</strong> presented<br />
on occ<strong>as</strong>ion of the fensterbau/frontale<br />
<strong>in</strong> Nuremburg. “The feed back h<strong>as</strong> been<br />
<strong>in</strong>credible”, says Simon Seibert, head of<br />
the central supply cha<strong>in</strong> management of<br />
<strong>VBH</strong>. “In the l<strong>as</strong>t months we had advanced<br />
the application <strong>in</strong> cooperation with our<br />
customers on b<strong>as</strong>e of an everyday experience<br />
and developed the new version of<br />
the iPhone app.”<br />
items are available at a glance. Accord<strong>in</strong>g<br />
to Simon Seibert a backstage tool for optimiz<strong>in</strong>g<br />
memory speeds up the software:<br />
“So the ide<strong>as</strong> and needs of our customers<br />
have been implemented at the best.”<br />
Mobile LOGOS – wherever,<br />
whenever<br />
With mobile LOGOS customers have a direct<br />
access to the complete <strong>VBH</strong> catalogue<br />
and order the needed products quickly and<br />
without problems. The developer set great<br />
store by a user-friendly and straightforward<br />
menu navigation. The application offers a<br />
comfortable selection of the products with<br />
details, images and packag<strong>in</strong>g sizes out<br />
of the <strong>VBH</strong> catalogue without long-w<strong>in</strong>ded<br />
item numbers. Not only the <strong>VBH</strong> catalogue<br />
is available on the term<strong>in</strong>al, but also <strong>in</strong>dividual<br />
<strong>as</strong>sortments of customers may be<br />
filed. After the order h<strong>as</strong> been sent, the<br />
customer receives an immediate confirmation<br />
with an order number with<strong>in</strong> a few seconds<br />
and he may keep track of the order<br />
via vbh24.de. The new cost-free iPhone<br />
app is available at the Apple App Store.<br />
Scann<strong>in</strong>g, Fil<strong>in</strong>g, Order<strong>in</strong>g<br />
The barcode scann<strong>in</strong>g is the most obvious<br />
<strong>in</strong>novation but there are even several<br />
upgrades; the onl<strong>in</strong>e search tool of the<br />
catalogue had been completed by item<br />
numbers of <strong>VBH</strong>, EAN and manufacturers<br />
and shopp<strong>in</strong>g b<strong>as</strong>ket features had been<br />
implemented. Also after f<strong>in</strong>ish<strong>in</strong>g the program<br />
all articles are filed <strong>in</strong> the shopp<strong>in</strong>g<br />
b<strong>as</strong>ket. When start<strong>in</strong>g aga<strong>in</strong>, customers<br />
may fall back on the prepared and filed<br />
order list <strong>in</strong> the b<strong>as</strong>ket. In the menu of the<br />
iPhone the content and number of filed<br />
Magaz<strong>in</strong> 03/2010 <strong>VBH</strong> 13
WELTWEIT<br />
<strong>VBH</strong> Turkey is the Bridge Between<br />
Europe and Asia<br />
Ahmet Abat<br />
Turkey is one of the most attractive<br />
grow<strong>in</strong>g markets and an important<br />
bridge between Europe and Asia and<br />
the neighbour<strong>in</strong>g countries <strong>in</strong> the<br />
Middle E<strong>as</strong>t. In the beg<strong>in</strong>n<strong>in</strong>g of 2009<br />
<strong>VBH</strong> Hold<strong>in</strong>g AG became majority<br />
owner with 65 percent of W<strong>in</strong>khaus<br />
A.S. <strong>in</strong> Istanbul.<br />
The entry <strong>in</strong>to the Turkish w<strong>in</strong>dows and<br />
doors market w<strong>as</strong> well-planned – presently<br />
there is no country <strong>in</strong> Europe with<br />
such opportunities for growth. The decision<br />
w<strong>as</strong> made due to the <strong>in</strong>cre<strong>as</strong><strong>in</strong>g<br />
demand for hous<strong>in</strong>g space with an annual<br />
requirement of about 400,000 apartments.<br />
Besides tourism and the textile<br />
<strong>in</strong>dustry, the build<strong>in</strong>g sector is one of the<br />
lead<strong>in</strong>g branches <strong>in</strong> Turkey. Thanks to<br />
comprehensive programmes of reform<br />
the country survived the crisis <strong>in</strong> good<br />
condition <strong>as</strong> confirmed by numerous new<br />
projects like shopp<strong>in</strong>g centres, hospitals,<br />
E<strong>as</strong>t and west, old and new <strong>in</strong> Istanbul<br />
sports facilities and refurbishments. Furthermore<br />
Turkey is, due its central position,<br />
not only the geographical but also<br />
the cultural bridge between Europe, Central<br />
Asia and the Middle E<strong>as</strong>t, between<br />
orient and occident. Turkey is a welcome<br />
trad<strong>in</strong>g partner <strong>in</strong> the neighbour<strong>in</strong>g countries<br />
Iran, Iraq, Azerbaijan and Syria and<br />
a start<strong>in</strong>g po<strong>in</strong>t for the open<strong>in</strong>g of new<br />
markets. “The share of exports to the<br />
Middle E<strong>as</strong>t and Turkey is extraord<strong>in</strong>ary<br />
high”, confirms Andrea Akuzun, International<br />
T<strong>as</strong>k <strong>For</strong>ce Manager of <strong>VBH</strong>.<br />
“Meanwhile the sales <strong>in</strong> Middle E<strong>as</strong>t and<br />
Central Asia are 35 percent of the total<br />
sales of our Turkish subsidiary.” Partners<br />
<strong>in</strong> Iran and Azerbaijan promote the entry<br />
<strong>in</strong>to the markets of this region.<br />
Andrea Akuzun<br />
Interface between Orient and<br />
Occident<br />
Presently 46 people are work<strong>in</strong>g for<br />
<strong>VBH</strong> Kapı ve Pencere Türkei, seated <strong>in</strong><br />
Istanbul. The premise of the company<br />
comprises 2,000 sq office and 3,000 sq<br />
storage space on the European sector<br />
with a further affiliate on the Asian sector<br />
of the city. The affiliate <strong>in</strong> Izmir supplies<br />
the Aegean region and for the com<strong>in</strong>g year<br />
further affiliates <strong>in</strong> Central and E<strong>as</strong>t Anatolia<br />
are <strong>in</strong> the pipel<strong>in</strong>e.<br />
Together with fellow partner and manag<strong>in</strong>g<br />
director Ahmet Zeki Abat, <strong>VBH</strong> plans<br />
a further enlargement of the product and<br />
service range for the com<strong>in</strong>g years. Besides<br />
the product range of traditional<br />
pl<strong>as</strong>tic w<strong>in</strong>dows, new solutions for wooden<br />
and wood/alum<strong>in</strong>ium <strong>in</strong>terior doors already<br />
complete the <strong>as</strong>sortment.<br />
14 <strong>VBH</strong> Magaz<strong>in</strong> 03/2010
WORLD-WIDE<br />
Dubai is Closer <strong>as</strong> You Th<strong>in</strong>k<br />
But not only <strong>in</strong> Turkey but also <strong>in</strong> the Middle<br />
E<strong>as</strong>t the partners benefit from the cooperation.<br />
Ahmet Zeki Abat is also manag<strong>in</strong>g<br />
director of the <strong>VBH</strong> subsidiary <strong>in</strong><br />
Dubai where he contributes with his longl<strong>as</strong>t<strong>in</strong>g<br />
experience <strong>in</strong> Turkey. “The collective<br />
arrangement of the <strong>as</strong>sortment is an<br />
advantage for both partners”, expla<strong>in</strong>s<br />
Andrea Akuzun. “The <strong>VBH</strong> clientele <strong>in</strong> this<br />
region benefits from the comprehensive<br />
offer of w<strong>in</strong>dows and doors hardware,<br />
the bottom door closers, h<strong>in</strong>ges, mortise<br />
locks, door handles <strong>as</strong> well <strong>as</strong> roller shutters<br />
and bl<strong>in</strong>ds.” Besides the product portfolio<br />
the clientele especially appreciates<br />
the high efficiency and competence of<br />
the staff – customer oriented solutions <strong>as</strong><br />
well <strong>as</strong> services are top priority <strong>in</strong> Turkey.<br />
Bottom left: The <strong>VBH</strong> subsidiary <strong>in</strong> Izmir, above the one <strong>in</strong> Istanbul<br />
“So the change from the former company<br />
to ‘<strong>VBH</strong> Türkei’ does not only exist<br />
on the paper but - much more important<br />
– the staffs have already <strong>in</strong>ternalized the<br />
mentality and claim of <strong>VBH</strong>”, states Andrea<br />
Akuzun. “Follow<strong>in</strong>g the slogan ‘Simply<br />
Everyth<strong>in</strong>g. Everyth<strong>in</strong>g simple.’ our<br />
Turkish employees promoted a quick and<br />
comfortable <strong>in</strong>tegration of the <strong>VBH</strong> group;<br />
the result is an obvious <strong>in</strong>cre<strong>as</strong>e <strong>in</strong> sales<br />
<strong>in</strong> the first term 2010.<br />
Magaz<strong>in</strong> 03/2010 <strong>VBH</strong><br />
15
<strong>VBH</strong> <strong>in</strong> Argent<strong>in</strong>a<br />
www.vbh-hold<strong>in</strong>g.com<br />
<strong>VBH</strong> <strong>in</strong> Australia<br />
www.vbh.com.au<br />
<strong>VBH</strong> <strong>in</strong> Austria<br />
www.evg.at<br />
<strong>VBH</strong> <strong>in</strong> Belarus<br />
www.vbh.by<br />
<strong>VBH</strong> <strong>in</strong> Belgium<br />
www.vbh.be<br />
<strong>VBH</strong> <strong>in</strong> Bosnia-Herzegov<strong>in</strong>a<br />
www.vbh.ba<br />
<strong>VBH</strong> <strong>in</strong> Bulgaria<br />
www.vbh.bg<br />
<strong>VBH</strong> <strong>in</strong> Ch<strong>in</strong>a<br />
www.vbh.com.cn<br />
<strong>VBH</strong> <strong>in</strong> Croatia<br />
www.vbh.hr<br />
<strong>VBH</strong> <strong>in</strong> Cyprus<br />
www.vbh.com.cy<br />
<strong>VBH</strong> <strong>in</strong> Czech Republic<br />
www.vbh.cz<br />
<strong>VBH</strong> <strong>in</strong> Estonia<br />
www.vbh.ee<br />
<strong>VBH</strong> <strong>in</strong> Germany<br />
www.vbh.de<br />
www.esco-onl<strong>in</strong>e.de<br />
<strong>VBH</strong> <strong>in</strong> Great Brita<strong>in</strong><br />
www.vbhgb.com<br />
<strong>VBH</strong> <strong>in</strong> Greece<br />
www.vbh.com.gr<br />
<strong>VBH</strong> <strong>in</strong> Hungary<br />
www.vbh.hu<br />
<strong>VBH</strong> <strong>in</strong> India<br />
www.vbh.<strong>in</strong><br />
<strong>VBH</strong> <strong>in</strong> Ireland<br />
www.vbh.ie<br />
<strong>VBH</strong> <strong>in</strong> Italy<br />
www.vbh.it<br />
www.cdagroup.com<br />
<strong>VBH</strong> <strong>in</strong> Kazakhstan<br />
www.vbh.kz<br />
<strong>VBH</strong> <strong>in</strong> Kosovo<br />
www.vbh-kosovo.de<br />
<strong>VBH</strong> <strong>in</strong> Kuwait<br />
www.vbh.com.kw<br />
<strong>VBH</strong> <strong>in</strong> Latvia<br />
www.vbh.lv<br />
<strong>VBH</strong> <strong>in</strong> Lithuania<br />
www.vbh.lt<br />
<strong>VBH</strong> <strong>in</strong> Malaysia<br />
www.vbh.com.my<br />
<strong>VBH</strong> <strong>in</strong> Mexico<br />
www.vbh.com.mx<br />
<strong>VBH</strong> <strong>in</strong> Montenegro<br />
www.vbh.co.me<br />
<strong>VBH</strong> <strong>in</strong> Netherlands<br />
www.vbh-nl.com<br />
<strong>VBH</strong> <strong>in</strong> Poland<br />
www.vbh.pl<br />
www.esco.com.pl<br />
<strong>VBH</strong> <strong>in</strong> Portugal<br />
www.vbh.com.es<br />
<strong>VBH</strong> <strong>in</strong> Romania<br />
www.vbh.ro<br />
<strong>VBH</strong> <strong>in</strong> Russia<br />
www.vbh.ru<br />
<strong>VBH</strong> <strong>in</strong> Serbia<br />
www.vbh.rs<br />
<strong>VBH</strong> <strong>in</strong> S<strong>in</strong>gapore<br />
www.vbh.com.sg<br />
<strong>VBH</strong> <strong>in</strong> Slovakia<br />
www.vbhslovakia.sk<br />
<strong>VBH</strong> <strong>in</strong> Slovenia<br />
www.vbhtrgov<strong>in</strong>a.si<br />
<strong>VBH</strong> <strong>in</strong> Spa<strong>in</strong><br />
www.vbh.com.es<br />
<strong>VBH</strong> <strong>in</strong> Thailand<br />
www.vbh.co.th<br />
<strong>VBH</strong> <strong>in</strong> Turkey<br />
www.vbh.com.tr<br />
<strong>VBH</strong> <strong>in</strong> the United Arab Emirates<br />
www.vbhme.com<br />
<strong>VBH</strong> <strong>in</strong> Ukra<strong>in</strong>e<br />
www.ofir.ua<br />
<strong>VBH</strong> <strong>in</strong> Vietnam<br />
www.vbh-vn.com