Starbucks Corporation CORPORATE SOCIAL RESPONSIBILITY ...

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CONTENTS STARBUCKS AND CORPORATE SOCIAL RESPONSIBILITY PAGE Starbucks Mission Statement & Guiding Principles 1 3.7 Letter to Stakeholders 2 1.2 Focusing on Materiality 3 GLOBAL REPORTING INITIATIVE (GRI) INDICATORS About This Report 4 2.11-2.13, 2.20, 2.21 Key Performance Indicators Summary and Highlights for Fiscal 2006 7 EC4, EC10, EN17, LA7, LA11 Starbucks Company Profile 9 2.1-2.3, 2.8, 2.16, EC1 Integrating Corporate Social Responsibility 10 2.9, 3.1-3.3, 3.6, 3.8, 3.10-3.12, LA11 External Recognition 14 SO4 United Nations Global Compact 15 3.14 PRODUCTS Our World of Products 16 Sustaining Coffee Quality 16 Creating a Sustainable Approach 18 C.A.F.E. Practices 19 3.7, 3.16, EC13, EN27, HR2, HR3, HR6 The Link Between Quality and Price 19 EC13 Respect for Workers’ Human Rights 19 HR2 C.A.F.E. Practices – Hitting Our Targets 20 EC4, EN33 C.A.F.E. Practices – Findings and Next Steps 21 C.A.F.E. Practices – The Verification Process 23 Economic Transparency 23 Starbucks and Fair Trade 23 EC4, EC13, PR6 Purchasing Certified Organic and Conservation Coffees 25 EC4, EN27 Access to Credit 26 EC13 Investments in Coffee Communities 27 EC13 Sustainable Trade: Purchasing Our Non-Coffee Products 29 3.7, 3.16, HR3 Procurement Practices for Sustainable Agriculture 30 Responsible Cocoa Sourcing Program 30 3.7, 3.11, 3.16, HR2, HR3, HR6 Tazo ® Tea – Sustainability Practices 31 Dairy and Bakery Products 32 3.11 Starbucks Social Responsibility Standards – Manufactured Goods 33 3.7, 3.16, HR2, HR3, HR6 Ethos Water 34 Quality Assurance and Product Recalls 35 PR1 (continued on next page) S T A R B U C K S A N D C O R P O R A T E S O C I A L R E S P O N S I B I L I T Y
CONTENTS continued SOCIETY PAGE Starbucks Growth and Community Impacts 36 Continuing Marketplace Evolution 37 Operating in the Global Community 37 Being Respectful of Community Concerns 37 SO1 Being Locally Relevant 39 Supporting Local Communities and Economic Development 39 EC13 Starbucks Community Investments 40 EC10 Investing in Communities Around the World 44 EC10 The Starbucks Foundation 46 EC10 Starbucks Commitment to Health and Wellness 49 PR2 Being Responsive to Our Customers 51 PR8, PR9 Public Policy and Government Affairs 53 SO3 ENVIRONMENT Our Commitment to Environmental Stewardship 54 3.7 GLOBAL REPORTING INITIATIVE (GRI) INDICATORS Addressing Climate Change 54 EN8, EN17 Greening the Cup 56 EN14 Understanding and Improving our Environmental Footprint 57 EN2, EN3, EN5, EN18 WORKPLACE Providing a Great Work Environment 63 EC5, LA2 Listening to Our Partners 63 SO2, HR10 Providing Benefits to Our Partners 66 LA12 Recognizing Our Partners 69 Partner Training and Career Development 70 LA9, LA17 Workplace Policies and Respecting Partners’ Rights 70 LA3, LA10, HR4, HR5 Health and Safety 71 LA7 DIVERSITY Fostering Diversity and Inclusion 72 Diversity and Inclusion in the Workplace 72 LA11 Supplier Diversity 74 HR2 Urban Coffee Opportunities 75 Independent Assurance Report 76 2.21, 2.22 Feedback and Further Information 77 3.11, 3.12 S T A R B U C K S A N D C O R P O R A T E S O C I A L R E S P O N S I B I L I T Y
Page 1 and 2: Starbucks Corporation Corporate SoC
Page 3 and 4: Dear Stakeholders, We are often ask
Page 5: About This Report Scope This report
Page 9 and 10: oasted) coffee d sales. WHAT WE SAI
Page 11 and 12: INTEgRATINg CORPORATE SOCIAL RESPON
Page 13 and 14: Policy Governance Council Over the
Page 15 and 16: External Recognition Socially Respo
Page 17 and 18: OUR WORLD OF PRODUCTS For years, St
Page 19 and 20: Creating a Sustainable Approach Aft
Page 21 and 22: The Four Fundamentals of C.A.F.E. P
Page 23 and 24: Our priorities are to increase the
Page 25 and 26: WhAT IS FAIR TRADE CERTIFIED ? The
Page 27 and 28: Access to Credit During the growing
Page 29 and 30: Tropical Storm Stan Relief Efforts
Page 31 and 32: Procurement Practices for Sustainab
Page 33 and 34: Dairy and Bakery Products Dairy and
Page 35 and 36: Ethos Water Starbucks acquired the
Page 37 and 38: STARBUCKS gROWTH AND COMMUNITY IMPA
Page 39 and 40: Local Community Case Studies La Mes
Page 41 and 42: Starbucks Community Investments Sta
Page 43 and 44: South Asia Tsunami Communities As p
Page 45 and 46: Investing in Communities Around the
Page 47 and 48: The Starbucks Foundation Starbucks
Page 49 and 50: Supporting Youth: Arts and Literacy
Page 51 and 52: Nutrition Information on Starbucks
Page 53 and 54: Marketing to Youth Starbucks custom
Page 55 and 56: OUR COMMITMENT TO ENVIRONMENTAL STE
Page 57 and 58:
Energy Consumption Saving energy is
Page 59 and 60:
These efforts build on ongoing init
Page 61 and 62:
Looking to Our Supply Chain Beyond
Page 63 and 64:
Portrait of a Starbucks Store At th
Page 65 and 66:
Listening to Our Partners Our workp
Page 67 and 68:
Providing Benefits to Our Partners
Page 69 and 70:
Focusing on healthcare and Wellness
Page 71 and 72:
Partner Training and Career Develop
Page 73 and 74:
FOSTERINg DIVERSITY AND INCLUSION A
Page 75 and 76:
D I V E R S I T Y My Starbucks - Th
Page 77 and 78:
Independent Assurance Report To the
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