Starbucks Corporation CORPORATE SOCIAL RESPONSIBILITY ...
Starbucks Corporation CORPORATE SOCIAL RESPONSIBILITY ...
Starbucks Corporation CORPORATE SOCIAL RESPONSIBILITY ...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>Starbucks</strong> Social Responsibility<br />
Standards – Manufactured goods<br />
<strong>Starbucks</strong> purchases an increasing number of manufactured<br />
products that are sold in our stores or used in our business<br />
operations. With the aim to ensure these products are<br />
produced without harm to workers or the environment,<br />
in fiscal 2006 we created a new internal organization –<br />
Sustainable Procurement Practices (SPP) – focused on<br />
socially responsible procurement practices, the Supplier Social<br />
Responsibility Program and Supplier Diversity.<br />
Initially launched in 2005, the Supplier Social Responsibility<br />
Program aims to integrate responsible procurement<br />
practices throughout <strong>Starbucks</strong> global supply chain for<br />
manufactured goods by June 2010. This will help ensure<br />
supply chain transparency, encourage a shared responsibility<br />
between <strong>Starbucks</strong> buyers and suppliers, and support sound<br />
purchasing decisions through a system of standards, tools and<br />
factory assessments.<br />
In fiscal 2006, we advanced our work in responsible sourcing<br />
for manufactured goods by developing an enhanced set<br />
of factory standards, creating tools for monitoring and<br />
compliance, and initiating a pilot test of 10 factories in<br />
China. Our Supplier Social Responsibility Standards<br />
(SSR) for factories include requirements for worker health<br />
and safety, worker treatment and rights, worker hours and<br />
compensation, transparency and environmental protection.<br />
Rather than seek short-term remedies for issues that may<br />
arise, <strong>Starbucks</strong> stresses the importance of continuous,<br />
measurable improvement among our suppliers.<br />
Additional progress made this year includes:<br />
• Development of new Zero Tolerance Standards to<br />
designate critical non-negotiable behaviors for suppliers<br />
of manufactured goods, including lack of transparency,<br />
denied access, child labor, forced labor, nonpayment of<br />
wages and physical/sexual abuse.<br />
• Development of and testing of processes and tools to<br />
implement the SSR Standards. These include factory<br />
assessment forms, an SSR Standards Manual and other<br />
resources.<br />
• Training of our internal buyers on the SSR guidelines,<br />
standards and tools.<br />
P R O D U C T S<br />
F U T U R E G O A L S<br />
Our goals for fiscal 2007 include:<br />
• Selecting factory monitoring firms to conduct<br />
independent assessments.<br />
• Rolling out the Supplier Social Responsibility (SSR)<br />
Standards.<br />
• Assessing all new factories and systematically<br />
assessing existing factories.<br />
• Conducting three factory training sessions for an<br />
estimated 60 factories.<br />
• Verifying and reporting on our factory base/supply<br />
chain for manufactured products.<br />
KEY SUPPLIER <strong>SOCIAL</strong> RESPONSIBILIT Y<br />
PROGRAM POLICIES<br />
1. Code of Conduct – overarching business standards<br />
and practices<br />
2. Standards for Manufactured Goods & Services –<br />
specific guidelines that incorporate applicable laws,<br />
codes and regulations<br />
3. Zero Tolerance Standards – non-negotiable standards<br />
for being a <strong>Starbucks</strong> supplier