DISCLOSURE DOCUMENT FOR FRANCHISEE OR PROSPECTIVE ...

eceived an authorisation from the Australian Competition and Consumer Commission (ACCC) in this
regard which can be inspected on the public register of the ACCC.
(c) ownership by the franchisor or an associate of the franchisor of an interest in any supplier from which
the franchisee may be required to acquire goods or services; and
Not applicable, we do not have any interest in any supplier from which the Franchisee may be required to
acquire goods or services.
(d) the obligation of the franchisee to accept goods or services from the franchisor, or from an associate
of the franchisor; and
The Franchisee must accept goods or services or materials from us from time to time to facilitate the
promotion, marketing and sale of our Lottery Products including but not limited to Lottery Terminals, ticket
rolls, entry coupons and point of sale materials together with certain services such as training of management
and staff.
If a Franchisee elects to participate in or conduct a ‘store syndicate’ and if the store syndicate shares have not
been sold to customers prior to the ‘stop sell’ time, the Franchisee is required to purchase all such unsold
syndicate shares.
If a Franchisee does not purchase the unsold syndicate shares prior to the ‘stop sell’ time, then such unsold
syndicate shares will be automatically sold to the Franchisee at ‘stop sell’ time and the franchisee is liable for
the cost of any automatically sold syndicate shares.
The Franchisee is entitled to any prizes won in relation to the automatically sold syndicate shares.
(e) the franchisor’s obligation to supply goods or services to the franchisee; and
We are obliged to supply Lottery Terminals and maintenance services to the Lottery Terminals, ticket rolls,
entry coupons and point of sale materials to the Franchisee together with certain services such as initial
training of management and staff.
(f) whether the franchisee will be offered the right to be supplied with the whole range of the goods or
services of the franchise; and
Yes, all products which are able to be sold pursuant to the relevant licence, permit or approval in the relevant
jurisdiction will be offered to the Franchisee for sale unless stated in writing to the contrary by us prior to
entering into the Franchise Agreement.
If an applicant for a Lottery Franchise intends to establish the Lottery Franchise in Queensland, the range of
Lottery Products such person will be offered the right to be supplied with and sell depends on:
(a) the range of products the applicant applies to sell; and
(b) the range of products we offer the applicant to sell.
At times, an applicant who meets our selection criteria to sell the Instant Scratch-Its lottery tickets (an “Instant
Scratch-Its only” outlet) may not meet the selection criteria to sell the full range of our Lottery Products (an
“On-line” outlet).
If an applicant for a Lottery Franchise intends to establish the Lottery Franchise in Tasmania, or Northern
Territory, the applicant will only be offered the right to be supplied with and sell Instant Scratch-Its tickets as
that is the only product Golden Casket is permitted to sell in those jurisdictions.
(g) conditions under which the franchisee can return goods, and to whom; and
Goods can only be returned to us upon the Franchisee receiving our written advice to that effect.
Further, Franchisees can return Instant Scratch-Its tickets of a particular game prior to closure of that game by
us in the following circumstances:
• where tickets beyond the quantity ordered by the Franchisee is delivered in error by us;
• where tickets are delivered in error to the Franchisee by us;
• where tickets are damaged prior to game closure and such loss or damage is not caused by the wilful act
or negligence of the Franchisee;
• where the Franchisee becomes insolvent and, consequently, goes into liquidation or is declared bankrupt
or has a receiver and manager appointed;
• where regulatory or other legal requirements require the recall or removal of a game; and
• such further returns as we may, in our discretion, allow from time to time.
(h) conditions under which the franchisee can obtain a refund for services provided by the franchisor,
and from whom; and
Due to the nature of the franchise (being a lottery business) there are no conditions under which the
Franchisee can obtain a refund for services provided by us.
(i) whether the franchisor may change the range of goods or services, and if so, to what extent; and
We may change the type of games offered to the public subject to obtaining the approval of the various
jurisdictional authorities.
Golden Casket Disclosure Document 2011
Page 11