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eChallenges e2006 PPT Template - Poznań

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Economics of a Portal for Teenagers:<br />

Making Mix of Real and Virtual Life<br />

Profitable<br />

Andrzej P.Urbański<br />

<strong>Poznań</strong> University of Technology<br />

Poland<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


MOTIVATION:First years of the FantasyWorld.pl<br />

• Created in August 2000 by a 20-year-old<br />

student working in McDonalds<br />

• Hobbyist website for everyone interested in<br />

fantasy gadgets: wallpapers, avatars etc.<br />

• Rapidly growing visits and hosting<br />

payments, because of large bandwidth<br />

• In Autumn 2003 almost closed, but a<br />

spontaneous collection of money saved it<br />

• A Problem:Commercialization is necessary<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


Commercialization difficulties<br />

• Not a big country with not popular language<br />

• Teenagers have relatively little money<br />

• Not educated to pay for Internet services<br />

• Distrustful of paying via the Internet,<br />

• Lack of payment cards (especially credit<br />

cards), which enable easy and cost effective<br />

payments on the Internet.<br />

– general problem in Poland<br />

– among young people<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


Age of users<br />

all<br />

teenagers<br />

11-15y<br />

11-19y<br />

32%<br />

20-25 years old<br />

20-25y<br />

17%<br />

71%<br />

16-19y<br />

39%<br />

more than 25 years old<br />

5-10 years old<br />

11-15 years old<br />

16-19 years old<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


08-2000<br />

08-2001<br />

08-2002<br />

08-2003<br />

08-2004<br />

08-2005<br />

visits per day<br />

Development of fantasyWorld.pl over time<br />

visits per day<br />

contents<br />

registered users<br />

152<br />

0<br />

3050 3851<br />

400<br />

1500<br />

250 800 2000<br />

150<br />

350400 500<br />

600<br />

550800<br />

1500<br />

1100<br />

5500<br />

1700<br />

7000 7000<br />

4000<br />

9000<br />

8000<br />

5000<br />

9000<br />

8000<br />

7000<br />

6000<br />

5000<br />

4000<br />

3000<br />

0 1000<br />

2000<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


Loyalty points – the source of success<br />

• Earning points from:<br />

– Days since registration and each login<br />

– Clicking on fantasyworld.pl links on<br />

positioning websites<br />

– Adding comments and posts<br />

• Spending points on:<br />

– Avatars and logos to differentiate users<br />

– Real objects from auctions<br />

– Games<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


Sources and destinations of points on FantasyWorld.pl<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


Payments<br />

Date<br />

01-02<br />

01-09<br />

02-04<br />

02-11<br />

03-06<br />

04-01<br />

04-08<br />

05-03<br />

05-10<br />

Income from users’ payments on FantasyWorld.pl<br />

Income from payments<br />

2500<br />

2000<br />

1500<br />

1000<br />

Payments[SMS<br />

number]<br />

500<br />

0<br />

Months<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


Cummulating credits on Labiryntus.pl<br />

When a new credit is ordered before the current<br />

period finishes:<br />

•Amount of credit is increased by the new value<br />

•Number of days to finish crediting is increased with<br />

new value<br />

•Amount of the final point upload is increased but its<br />

date is moved<br />

Date<br />

Start with<br />

points<br />

Initial credit<br />

amount<br />

Credit deadline Buying points transactions New credit<br />

amount<br />

New credit<br />

deadline<br />

Final upload at<br />

deadline<br />

04-01 0 3000 04-11 1 (2,44 PLN) 5000 04-14 600<br />

04-01 0 3000 04-11 2 (4,88 PLN) 7000 04-17 1200<br />

04-01 0 3000 04-11 3 (7,32 PLN) 9000 04-20 1600<br />

04-07 0 9000 04-20 1 (2,44 PLN) 11000 04-23 2400<br />

04-24 2400 0 - 1 (2,44 PLN) 2000 04-27 600<br />

04-27 2400 2000 04-30 3 (7,32 PLN) 8000 05-08 1800<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


data<br />

16798<br />

91723<br />

158923<br />

195971<br />

251411<br />

314545<br />

334408<br />

409437<br />

424979<br />

441310<br />

Points transfers between<br />

FantasyWorld.pl and Labiryntus.pl<br />

923802<br />

1132097<br />

1208870<br />

1307370<br />

1480608<br />

1553949<br />

2156337<br />

2398495<br />

2841588<br />

3192703<br />

3606191<br />

3987344<br />

4226628<br />

4579820<br />

5096186<br />

6059511<br />

6836813<br />

7113453<br />

8638994<br />

9428945<br />

10269476<br />

10958863<br />

11537630<br />

12095318<br />

12435533<br />

12844559<br />

40000<br />

400000<br />

20000<br />

350000<br />

0<br />

300000<br />

-20000<br />

250000<br />

-40000<br />

200000<br />

-60000<br />

150000<br />

-80000<br />

100000<br />

-100000<br />

50000<br />

-120000<br />

0<br />

transactions total balance total transfer<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


Conclusions<br />

• Loyalty points are key to success even<br />

for teenager Websites<br />

• Virtual and real life properties could be<br />

efficiently mixed offering quite a good<br />

profit<br />

• Sophisticated financing system should<br />

be used carefully in teenagers context<br />

• Exchange of loyalty points between<br />

services could be quite intensive<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology


Thank you<br />

for attention<br />

25 October 2006 <strong>eChallenges</strong> e-2006 Copyright 2006 <strong>Poznań</strong> Univ.of Technology

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