U.S. Forces Okinawa, Japan - Kadena Air Base
U.S. Forces Okinawa, Japan - Kadena Air Base
U.S. Forces Okinawa, Japan - Kadena Air Base
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GENERAL INFORMATION<br />
(9) Reconnection After Termination For Nonpayment:<br />
(a) If payment has not been received and the telephone is permanently disconnected, reconnection will require<br />
a new installation request and payment of an administration fee. The new installation request will only<br />
be accepted after the customer has paid all outstanding charges.<br />
(b) Subscribers who receive three delinquent notices in a twelve-month period will have their telephone<br />
permanently disconnected for one year. After one year they may file a new application (after full payment<br />
has been made) along with an administrative fee. A letter from the subscribers command is required if services<br />
has been disconnected more than once in a twelve-month period.<br />
(10) Temporary Suspension Of Service: Temporary suspension of service may be provided for a fee (list of<br />
fees available from either Telephone Customer Service Center). Each suspended line will have this fee applied<br />
(two lines suspended, two fees applied). Temporary suspension is recommended if you are going on extended<br />
leave, TAD, TDY, etc., for more than 30 days. You must apply for this service at one of the Telephone Customer<br />
Service Centers. You are required to pay your bill in full (calculated up to the day the temporary suspension<br />
begins) at the time of application. Suspension of services will occur the same day; suspension of services for future<br />
dates cannot be accepted at this time.<br />
(11) Final Payment: You are required to pay your final bill upon termination of service and prior to departing<br />
<strong>Okinawa</strong>. Final disconnection will be made as follows:<br />
(a) Come to the Telephone Customer Service Center a maximum of two weeks or fourteen (14) days prior<br />
to departure we also offer same day services. It is mandatory, that each customer fill out a disconnect/removal<br />
application and make final payment prior to the desired disconnection date. Final payment<br />
must be made in person.<br />
(b) An attempt to leave <strong>Okinawa</strong> without paying your telephone bill can result in legal hold until payment<br />
is made. Leaving <strong>Okinawa</strong> without terminating telephone service waives all of your rights and will result in<br />
a payroll offset to satisfy any debt to the US Government.<br />
(c) The Commanding General, III MEF/Marine Corps <strong>Base</strong>s <strong>Japan</strong> has published a message making it<br />
mandatory that all personnel check out of the Telephone Customer Service Center. It is not, however, necessary<br />
to check out with our office for a Permanent Change of Activity (PCA) move from one <strong>Okinawa</strong> unit<br />
to another if your telephone is going to remain in its pre-PCA location.<br />
(12) Billing Questions: Account questions or concerns can be addressed via email at g6tcsc.mcbb.fct@usmc.mil<br />
or by dialing 622-7211. In case of billing errors, contact us via email or mail. We must hear from you no<br />
later than 60 days after we sent you the first bill on which the error appeared. You can call us regarding the<br />
error, but doing so will not reserve your rights.<br />
(a) please provide us with the following information:<br />
1. Your name and account number.<br />
2. The dollar amount of the suspected error.<br />
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