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RISE - Menu Monitor

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TCBY<br />

Headquarters<br />

2855 E. Cottonwood Pkwy. Suite 400, Salt Lake City, Utah 84121 USA<br />

Tel: (801)736-5600 Fax: (801)736-5970<br />

www.tcby.com<br />

Ownership: Private<br />

Segment: Limited Service Frozen Dessert<br />

System Characteristics 2006 2005 2004<br />

U.S. Systemwide Sales ($000) 230,000 255,500 267,000<br />

Company-owned ($000) - 1,500 2,000<br />

Franchised ($000) 230,000 254,000 265,000<br />

U.S. Number of Units 921 1,267 1,368<br />

Company-owned - - 8<br />

Franchised 921 1,267 1,360<br />

International Sales ($000) 40,000 35,500 35,000<br />

International Units 204 186 204<br />

Average Sales/Unit ($000) 210 194 195<br />

Concept Positioning |<br />

TCBY is a chain of soft-serve yogurt stores under the trade names TCBY Treats and TCBY Yogurt. Mrs. Fields Famous<br />

Brands owns, operates and franchises the chain. The company operates 1,125 TCBY locations worldwide, all of them<br />

franchised.<br />

Units are located in freestanding buildings, shopping centers and enclosed malls. Décor includes bright, bold colors and strong<br />

brand signage. A typical unit occupies 500–900 sq. ft. and provides seating for 24–44 customers. Each store is equipped with<br />

a freezer for the sale of pre-packaged items and novelty products. Kiosks average 250 sq. ft. with off-site storage and<br />

preparation space. Some newer outlets have drive-thru or double drive-thru facilities.<br />

TCBY opened its first company-owned store in 1981 in Little Rock, AR. In 1990, a joint venture agreement was completed for<br />

the development of at least 200 stores over the next 12 years in Japan. In 1991, the company undertook an agreement with<br />

Mrs. Fields' Development Corp. to add the Mrs. Fields line of baked goods in TCBY stores. In early 1997, it acquired two-unit<br />

Juice Works. In 2000, Mrs. Fields Famous Brands acquired TCBY. Currently, the company is looking for franchisees.<br />

<strong>Menu</strong> Positioning |<br />

TCBY is open for lunch and dinner. Its menu showcases a variety of dessert treats including ice cream, frozen yogurt, sorbet,<br />

smoothies, cakes, pies and a wide array of toppings. Signature items include Pralines & Cream ice cream, Pistachio<br />

Perfection ice cream, Black Cherry frozen yogurt, Peanut Butter frozen yogurt, Juicy Orange sorbet, Ripe Raspberry sorbet,<br />

and A Lotta-Colada smoothie. Toppings include assorted sprinkles, Butterfinger pieces, coconut and graham crackers.<br />

Signature pies include Chocolate Decadence and Strawberry Shortcake. A kid's menu is also featured, highlighted by ice<br />

cream flavors such as Rainbow Cream and Psychedelic Sorbet. <strong>Menu</strong> prices range from $2.99–$4.99 and checks average $3.<br />

<strong>Menu</strong> Development |<br />

TCBY added a Chocolate Dipped Strawberry Shiver Treat to its menu. (Company Website)<br />

©Technomic Information Services 2007, CIS profiles may not be copied or distributed in any print or electronic format without a license or written consent.<br />

Technomic believes that its sources of information are reliable, but does not assume any responsibility or liability for the accuracy of the information<br />

published.<br />

657

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