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Pizza Inn<br />

Headquarters<br />

3551 Plano Parkway, The Colony, Texas 75056 USA<br />

Tel: (469)384-5000 Fax: (469)384-5058<br />

www.pizzainn.com<br />

Ownership: Public<br />

Segment: Limited Service Pizza<br />

System Characteristics 2006 2005 2004<br />

U.S. Systemwide Sales ($000) 136,000 145,822 152,439<br />

Company-owned ($000) 1,000 1,003 1,232<br />

Franchised ($000) 135,000 144,819 151,207<br />

U.S. Number of Units 296 313 342<br />

Company-owned 3 5 2<br />

Franchised 293 308 340<br />

International Sales ($000) 15,000 14,120 13,641<br />

International Units 76 73 70<br />

Average Sales/Unit ($000) 450 461 438<br />

Concept Positioning |<br />

Pizza Inn is one of the largest limited-service pizza chains in the U.S. The publicly held chain operates 372 units worldwide,<br />

only three of which are company-owned.<br />

Most full-service restaurants are freestanding, located close to offices, shopping centers and residential areas. Typical units<br />

occupy 3,000–5,000 sq. ft. and seat 130–185 customers. The interior decor is contemporary and family-friendly. The company<br />

also has a 1,000-sq.-ft. delivery/carryout prototype—known as its "Delco" unit— that has limited or no seating but offers the<br />

same menu as its traditional full-service units. Its third prototype is an "Express" design for nontraditional sites; Express units<br />

occupy 200–400 sq. ft. and offer a limited menu skewed heavily to pizzas and beverages. These stores are usually located at<br />

c-stores, airport terminals and college campuses. A self-serve buffet prototype has also been introduced. Slightly larger than<br />

the Delco prototype (2, 400–2, 600-sq. ft., with seating for 60-70), the self-serve design features a carryout station as well as a<br />

buffet and beverage station. Business is takeout-based.<br />

Pizza Inn was founded in 1960 in Dallas by Joseph Spillman. The chain started franchising in 1963. It went public in 1979. It<br />

was acquired in 1987 by Pantera's Corp., a regional pizza chain based in St. Louis, and later fell into bankruptcy. In 1990, the<br />

current company emerged from bankruptcy as the franchisor of Pizza Inn restaurants. In addition, Pizza Inn operates its own<br />

food purchasing and distribution division called Norco, which provides units with about 80% of their food products and<br />

restaurant supplies. Pizza Inn is backed by investment firm Newcastle Capital Group, which owns 35% of the company. Pizza<br />

Inn has identified Guatemala as a growth market for the chain. Most recently, the company has signed a development<br />

agreement to launch 16 outlets in Guatemala through 2011.<br />

<strong>Menu</strong> Positioning |<br />

Pizza Inn is open for lunch and dinner and features a variety of pizzas, appetizers, salads, sandwiches, entrées and<br />

beverages. Signature items are a wide selection of pizzas, including Original Thin, New York Pan, Italian Hand-Tossed and<br />

Stuffed Crust pizza. Popular pizzas include Bacon Cheddar Ham, Bacon Cheeseburger, Taco Pizza, Chicken Fajita and<br />

Pepperoni Max. Also offered are pepperoni wraps, spicy wings, hot and cold pastas and salads. Subs include Meatball,<br />

Chicken Fajita, Ham & Cheese and Italian. Lunch and evening buffets are available in some units. Beer and wine are served in<br />

some locations. <strong>Menu</strong> prices range from $1.79–$15.99. Checks average $16.<br />

©Technomic Information Services 2007, CIS profiles may not be copied or distributed in any print or electronic format without a license or written consent.<br />

Technomic believes that its sources of information are reliable, but does not assume any responsibility or liability for the accuracy of the information<br />

published.<br />

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