TRICARE Overseas Program Provider Manual

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TRICARE overseas Program Provider Manual Manage Locations Using the Provider Portal: Manage My Locations You can add one or more locations in order to view payments, claims, send secure messages and submit Online Claims. In order to add one or more locations, you will need to have one claim number along with the corresponding patient ‘Date of Birth’ for that claim number, for the location you wish to add. After the location is successfully added, you will be able to view recent payments, claims, send secure messages and submit Online Claims. To add a location, click ‘Request Location Access’ which will then ask you to enter the 9-digit tax identification number (first 9 digits of the TEPRV) and zip code. Then click ‘Search’. A list will display of locations that are available to add. You will then need to click the ‘Self Authorize For Instant Access’ button, which will prompt you to enter the claim number and ‘Date of Birth’ for the patient on that claim number (for the location being requested). After the information has been entered and is verified, you will receive a message stating that the location was successfully added. 96
TRICARE overseas Program Provider Manual Using the Provider Portal: My Profile You can make any changes to your Provider Profile by clicking on ‘Personal Information’. Update the information in this section and then click ‘Save’ to make the updates. You can change your language preference by clicking on the ‘Language Preference’ button. Once you’re finished making your selection, click ‘Save’ to make the update. You can change your password and/or update your security question and answer. Click the ‘Password Security Question’ button and when completed, click ‘Save’ to make the updates. SECTIoN 6 The Provider Portal 97
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