TRICARE Overseas Program Provider Manual

TRICARE overseas Program
Provider Manual
Using the Provider Portal: Claims Report
To access the ‘Claims Report’ select
the ‘Claims Report’ button in the
navigation bar. This button will take
you to the ‘Claims Report’ menu
page (shown left).
The ‘Claims Report’ page
displays the selection criteria
for building your report.
The ‘Claims Report’ function available through the Secure Claims
Provider Portal on www.tricare-overseas.com allows you to
create a report of claims associated with your account up to 9
weeks in the past.
Criterion #1:
The first criterion on the ‘Claims Report’ page is ‘Select Claim
Status.’ Click the ‘Radio’ icon that corresponds with the status
type you would like to view on your report. You can select one of
the following:
— Processed
— In-Process
— Returned
— All
You have the additional option to display individual charges in
your report by clicking the check box marked ‘Display Individual
Charges,’ but please note this will only apply to Processed claims
(i.e., not to claims labeled ‘In-Process’ or ‘Returned.’).
Criterion #2:
The second criterion is the ‘Report Date Range.’
Note: If you have selected ‘In-Process’ as the status type, all
‘In-Process’ claims will display regardless of the date and the
‘Report Date Range’ option will not be available to select.
From the drop down menu, choose one of the following:
■ This Week: This option is defined as being from the previous
Sunday to the current day of the week. When selecting this
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