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TRICARE Overseas Program Provider Manual

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<strong>TRICARE</strong> overseas <strong>Program</strong><br />

<strong>Provider</strong> <strong>Manual</strong><br />

SECTIoN 2:<br />

<strong>TRICARE</strong> overseas <strong>Program</strong> Benefits<br />

Identifying <strong>TRICARE</strong> Patients and<br />

Validating Coverage<br />

Sample ToP Prime and ToP Prime<br />

Remote Enrollment Cards<br />

SECTIoN 2<br />

<strong>TRICARE</strong> overseas <strong>Program</strong><br />

Benefits<br />

<strong>TRICARE</strong> is available to a range of members serving under the<br />

U.S. Department of Defense.<br />

It is important to remember that not all U.S. patients are <strong>TRICARE</strong><br />

patients.<br />

Sample ToP Prime Enrollment Card<br />

■ Front of Card<br />

Because there are so many types of U.S. military patients who<br />

may seek care from you, it is critical to properly identify both the<br />

patient and their <strong>TRICARE</strong> status.<br />

<strong>TRICARE</strong> patients who seek care from you will have some<br />

way to prove that they are <strong>TRICARE</strong> eligible – this can be a U.S.<br />

Military Identification Card, a written confirmation from the<br />

Military Treatment Facility (MTF), or an Authorization Form from<br />

International SOS.<br />

■ Generally, children under 10 will not have their own Military<br />

Identification Card. The parent’s valid identification card is<br />

considered sufficient.<br />

■ <strong>TRICARE</strong> Prime Enrollment Cards are only valid when<br />

presented with a valid Military ID Card or Common Access<br />

Card (CAC). Please ensure that the names on both cards<br />

match, that the expiration date on the Military ID Card or CAC<br />

has not lapsed, and that the photo on this card accurately<br />

represents the patient.<br />

■ Back of Card<br />

■ If you have a concern about an individual patient, you may<br />

contact your TOP Regional Call Center for assistance 24/7.<br />

■ <strong>Provider</strong>s are authorized and encouraged to photocopy both<br />

sides of a patient’s Military ID Card or <strong>TRICARE</strong> Enrollment<br />

Card.<br />

■ Once the <strong>Provider</strong> is registered to the online <strong>Provider</strong> Portal<br />

available at www.tricare-overseas.com they will also be able<br />

to check a patient’s eligibility through the portal.<br />

Sample TOP Prime and TOP Prime Remote Enrollment Cards are<br />

included here for your reference.<br />

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