TRICARE Overseas Program Provider Manual

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TRICARE overseas Program Provider Manual Provider Information The Provider must enter their contact information, including full name, and contact telephone number (optional). Providers will also be required to enter a valid email address where they can be contacted. Updates such as password information will be sent to this address. On the ‘Provider Information’ page you will enter the name and contact information of the TRICARE Overseas Program (TOP) Provider. All fields on this page are required for registration. ■ Language Preference: The language preference field determines the site language when you have logged into your Secure Provider Claims Portal account. – Note: This preference can be changed at a later date in your personal profile. ■ First Name: Enter the first name of the Provider. – Note: This field has a 25 character limit. ■ Last Name: Enter the last name of the Provider. – Note: This field has a 35 character limit. ■ Telephone Number: Enter the 3-digit international country code in the first field and the remaining digits of the contact telephone number in the second field. ■ Email Address and Confirm Email Address: Enter the contact email address in the first field. Then validate the contact email address by entering it again in the ‘Confirm Email Address’ field. Providers located in the United States and U.S. territories will additionally be required to provide one of the following: ■ License Number ■ Medicare Certification Number ■ National Provider Identifier Click ‘Next’ to continue the registration process. 70
TRICARE overseas Program Provider Manual Provider Registration Type Choose the ‘Registration Type.’ Registration options are included on the drop down menu, and include the following: 1.) Complete a secure instant registration on the site 2.) Complete the registration process by mail To complete a secure instant registration on the site, Providers must have had a claim processed within the last 365 days with the TRICARE Overseas Program (TOP) Claims Processor. If this is your preferred method of registration, verify the registration drop down field displays the 'I would like to complete a secure instant registration' option. For ‘Secure Instant Registration’ Providers are required to enter a claim number (also known as the Internal Control Number (ICN)) from their TOP Explanation of Benefits (EOB) and the date of birth (DOB) of the patient on that claim. See diagram below. Note: Providers can use any claim number from within the last 365 days. Once you complete the required ‘Instant Registration’ fields, click ‘Next.’ If you have not submitted a claim to the TRICARE Overseas Program in the last 365 days, or if you prefer to complete registration by mail, choose the 'I would like to complete registration by mail' option from the drop down menu and click ‘Next.’ SECTIoN 6 The Provider Portal 71
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TRICARE Overseas Program Provider Manual

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