TRICARE Overseas Program Provider Manual

TRICARE overseas Program
Provider Manual
Since 1998,
International SOS has
supported TRICARE in
ensuring that Active Duty
Service Members and their
families receive the highest
quality care, no matter
where their work or
travels take them.
About International SoS
International SOS (http://www.internationalsos.com) is
the world's leading medical and travel security risk services
company. We care for clients across the globe, from more
than 700 locations in 89 countries. Our expertise is unique:
approximately 11,000 employees are led by 1,200 doctors
and 200 security specialists. Teams work night and day to
protect our members.
Since 1998, International SOS has supported TRICARE in
ensuring that Active Duty Service Members (ADSM) and their
families receive the highest quality care, no matter where
their work or travels take them.
About Defense Health Agency and
the Military Health System
Defense Health Agency (DHA), the Defense Department activity
that administers the health care plan for the uniformed services,
retirees and their families, serves more than 9.5 million eligible
beneficiaries worldwide in the Military Health System (MHS). The
mission of the MHS is to enhance Department of Defense and
national security by providing health support for the full range of
military operations. The MHS provides quality medical care
through a network of Providers, Military Treatment Facilities
(MTF), medical clinics and dental clinics worldwide.
What is the TRICARE overseas
Program?
TRICARE is a comprehensive health care program provided to
active and retired members of the United States uniformed
services, their spouses and children, survivors and certain other
beneficiaries.
On October 21, 2009, International SOS was selected by DHA as
the contractor for the TRICARE Overseas Program (TOP) in
locations outside the 50 United States and the District of
Columbia. International SOS began delivering health care
services on September 1, 2010.
TOP is designed to enhance existing operations, improve
Provider satisfaction and deliver high-quality, patient-centered
care for nearly half a million beneficiaries overseas.
For TRICARE beneficiaries living overseas, TOP will offer options
including TOP Prime, TOP Prime Remote and TOP Standard as
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