TRICARE Overseas Program Provider Manual

TRICARE overseas Program
Provider Manual
online Claim Submission: Select a Patient
Scroll down the page to the ‘Select Patient’ section. In this section, you can search for
patients by using their TRICARE Sponsor Social Security Number (SSN) or DEERS Family
ID as indicated on the patient’s Military ID card, which the patient should always carry
with them.
This search function will return a list of beneficiaries, their date of birth, and gender
indicator based on the ID number. You can select the correct patient for your claim by
clicking the ‘Radio’ button in front of their name.
You have the alternative of selecting from a list of recent patients
from claims you have submitted to the TOP Claims Processor.
Click the ‘Choose from Recent Patients’ tab, select the letter that
corresponds with the first letter of the patient's last name, and
view a list of your recent TRICARE patients on screen.
Note: If your search does not return any results, you will not be able to use the ‘Online
Claim’ submission feature through www.tricare-overseas.com unless your patient is
under 1 year of age. If your patient is a TRICARE beneficiary under 1 year of age and their
name does not come up in a search result, select the ‘I am unable to find an eligible child
under 1 year of age’ button and complete the First Name, Last Name and Date of Birth
fields for this patient.
Select the patient from this list by clicking the ‘Radio’ button in
front of the patient's name.
After selecting the patient for your claim, click ‘Next’.
SECTIoN 5
Provider Claims Information
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