TRICARE Overseas Program Provider Manual

TRICARE overseas Program
Provider Manual
Mail
You can submit a Claim Form, along with the Itemized Invoice,
by mail. Claim Forms and invoices can be sent in any language,
in any currency. If you receive an Authorization Form from
International SOS, the proper mailing address will be included
on this form.
For Active Duty Service Members (ADSM), all completed paper
Claim Forms and Itemized Invoices can be mailed to:
TRICARE overseas Program
P.O. BOX 7968
Madison, Wisconsin 53707-7968
USA
For all other beneficiaries in the Eurasia-Africa Region, all
completed paper Claim Forms and Itemized Invoices can be
mailed to:
TRICARE overseas Program
P.O. BOX 8976
Madison, Wisconsin 53708-8976
USA
For all other beneficiaries in the Pacific Region and Latin America
Region, all completed paper Claim Forms and Itemized Invoices
can be mailed to:
TRICARE overseas Program
P.O. BOX 7985
Madison, Wisconsin 53707-7985
USA
Web-based Claims Submission
options
There are two Web-based claims submission options available –
Online Claim Submission and Secure Message Transmission.
To use either of these options, you will need to register on the
Provider Portal online at www.tricare-overseas.com to obtain a
username and password. Additional information about how to
register and use the Provider Portal can be found in Section 6
(page 69) of this TOP Provider Manual.
Note: Providers who do not have Internet access will need to
submit their claims via overseas fax or overseas mail.
Secure Message Transmission
The first web-based option is Secure Message Transmission.
Once you become a registered Provider on the
www.tricare-overseas.com portal, you can upload a scanned
copy of the completed paper Claim Form and Itemized Invoice.
Below is the screen that will appear when you log onto
www.tricare-overseas.com.
Click here to submit
claims using Secure
Message Transmission.
Note: Due to the lead time involved with overseas mail,
submitting your claims via overseas mail may result in delayed
payment.
Fax
Claim Forms and invoices can be faxed in any language, in any
currency.
You can submit a Claim Form, along with the Itemized Invoice, to
the following fax number: +1-608-301-2251
Note: All claims must be sent to this fax number, which is
equipped to handle large volumes of faxes.
Additionally, any claims-related correspondence can be faxed to:
+1-608-301-2250
Note: Claims sent to this correspondence fax number will not be
processed for reimbursement.
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