Creating a Moderated Event

creating a moderated event
http://www.parachat.com/documentation/hosted7/Moderation/cr...
Home >> Moderated Events >> Creating a Moderated Event
Creating a Moderated Event
Below is a list of tips for ensuring a successful moderated event.
1. Generate a Transcript:
The transcript feature allows you to record your moderated event. Transcripts are turn on by
default for ALL moderated events and cannot be disabled. The chat text submitted to the main
chat window during the event is written to and retained on the chat server. When your moderated
event has ended, simply retrieve the transcript and post it on your web site, or distribute it by
email.
2. Password-Protect User Names:
To prevent unauthorized use of Moderator or Speaker names, you may wish to password-protect
the user names that you have allocated to Moderators, Speakers, or other VIPs. For information
on password-protecting user names, please see the User Administration instructions.
3. Take Questions in Advance:
4. Practice:
Prevent lulls in your moderated event by accepting questions in advance of your event. In this
fashion, the moderator will have a list of pre-screened questions from which to select in case
users do not submit enough questions, or relevant questions, to maintain a consistent flow. If you
promote a moderated event on your web site, provide a link so that users may submit questions
early.
We have made every effort to offer an intuitive moderated event feature. We suggest conducting
a trial moderated event so that you may become comfortable with the features, and also have the
opportunity to request technical support in advance of your event. Practice makes perfect!
Moderating An Event
To conduct a moderated event, the Room Administrator, Moderator(s), and Speaker(s) should be familiar
with the Moderation Console, and take the steps outlined below.
The Moderation Console:
The Moderation Console is used by the Moderator(s) and Speaker(s) to screen and answer questions
submitted by Standard Users. It provides the ideal interface to manage questions. The Moderation
Console may be launched by the Room Administrator, Moderator(s), or Speaker(s) by selecting
Moderation Console from the Action pull-down menu. The Moderation Console will launch in a
separate window from the chat room.
1 of 2 5/16/11 3:49 PM

creating a moderated event
http://www.parachat.com/documentation/hosted7/Moderation/cr...
The following options and actions are available to manage user questions, each of which corresponds to
a button at the base of the Moderation Console. Highlight a question by clicking on it with your left
mouse button. You may take the following actions with each highlighted question by clicking on the
appropriate button, each of which is described below:
Fetch
Previous
Next
Answer
Edit
Forward
Forward To
Post
Gag
Delete
Forward To All
When you want to see more questions from the server, click on the "Fetch" button to download
recently submitted questions.
Go to the previous set of previously "Fetched" questions. By default 10 questions are displayed per
screen.
Go to the Next set of previously "Fetched" questions. By default 10 questions are displayed per
screen.
After a message is received into your moderation console, click on "Answer" to answer the
question.
After a message is submitted you can edit the question before it is forwarded to a speaker or
submitted to the room.
After you receive and edit a message you can forward a message on to a set of speakers in a
round-robin fashion.
After you receive and edit a message you can forward to a particular (selected) speaker.
If you wish to broadcast a message to everyone in the room you can use the "Post" feature.
When you encounter a user that is annoying and continues to submit too many questions, gag
gives you the ability to block questions submitted by the user.
Click on a selected question and click on the delete button to remove it from the list.
Forward to all speakers at once
2 of 2 5/16/11 3:49 PM