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Troubleshooting<br />
Troubleshooting<br />
48 English<br />
Problem Solution<br />
No display LED on the front panel.<br />
No power supply<br />
Plug the power cord correctly.<br />
No picture. Ensure that the STB is switched on.<br />
Check the connection status.<br />
Check channels and Video output status.<br />
Poor picture quality. Check the signal level<br />
If this is too low, try adjusting the alignment of<br />
your dish.<br />
No sound. Check the volume level of the TV and STB<br />
Check the mute status of the TV and STB<br />
Check the connection of audio cable.<br />
Remote Control does not operate. Point remote control directly towards your<br />
receiver.<br />
Check and replace batteries.<br />
Check if anything blocks the front panel.<br />
Service is not running or scrambled. Make sure the smart card is appropriate for the<br />
selected service.<br />
You have forgotten your PIN code. See chapter 5, “Parental Lock” in this User’s<br />
manual.
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