2004 Instructions for Form 1040 (ALL) - Supreme Law Firm
2004 Instructions for Form 1040 (ALL) - Supreme Law Firm
2004 Instructions for Form 1040 (ALL) - Supreme Law Firm
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If you cannot find the answer to your question using one of the methods listed on page 7,<br />
Calling the IRS<br />
please call us <strong>for</strong> assistance at 1-800-829-<strong>1040</strong>. You will not be charged <strong>for</strong> the call unless<br />
your phone company charges you <strong>for</strong> toll-free calls. Our normal hours of operation are<br />
Monday through Friday from 7:00 a.m. to 10:00 p.m. local time. Beginning January 29,<br />
2005, through April 9, 2005, assistance will also be available on Saturday from 10:00 a.m. to<br />
3:00 p.m. local time. Assistance provided to callers from Alaska and Hawaii will be based on<br />
the hours of operation in the Pacific time zone.<br />
TIP<br />
If you want to check the status of your <strong>2004</strong> refund, see Refund In<strong>for</strong>mation on<br />
page 8.<br />
If you are asking <strong>for</strong> an installment • Order tax <strong>for</strong>ms and publications.<br />
Be<strong>for</strong>e You Call<br />
agreement to pay your tax, you will be • Find out what you owe.<br />
asked <strong>for</strong> the highest amount you can pay<br />
IRS representatives care about the quality each month and the date on which you can • Determine if we have adjusted your<br />
of the service provided to you, our cus- pay it.<br />
account or received payments you made.<br />
tomer. You can help us provide accurate,<br />
• Request a transcript of your tax return<br />
complete answers to your questions by hav-<br />
Evaluation of services provided. The IRS or account.<br />
ing the following in<strong>for</strong>mation available.<br />
uses several methods to evaluate our tele- • Find out where to send your tax return<br />
• The tax <strong>for</strong>m, schedule, or notice to phone service. One method is to record or payment.<br />
which your question relates.<br />
telephone calls <strong>for</strong> quality purposes only. A<br />
• Request more time to pay or set up a<br />
• The facts about your particular situa- random sample of recorded calls is selected<br />
tion. The answer to the same question often<br />
monthly installment agreement.<br />
<strong>for</strong> review through the quality assurance<br />
varies from one taxpayer to another be- process. Other methods include listening to • Find out if you qualify <strong>for</strong> innocent<br />
cause of differences in their age, income, live calls in progress and random selection spouse relief.<br />
whether they can be claimed as a depen- of customers <strong>for</strong> participation in a customer<br />
dent, etc.<br />
satisfaction survey.<br />
• The name of any IRS publication or<br />
other source of in<strong>for</strong>mation that you used to<br />
Be<strong>for</strong>e You Hang Up<br />
look <strong>for</strong> the answer.<br />
If you do not fully understand the answer<br />
To maintain your account security, you Making the Call you receive, or you feel our representative<br />
may be asked <strong>for</strong> the following in<strong>for</strong>ma-<br />
Call 1-800-829-<strong>1040</strong> (<strong>for</strong> TTY/TDD help, may not fully understand your question,<br />
tion, which you should also have available.<br />
call 1-800-829-4059). Our menus allow our representative needs to know this. He<br />
• Your social security number. callers with pulse or rotary dial telephones or she will be happy to take additional time<br />
• The amount of refund and filing status to speak their responses when requested to to be sure your question is answered fully.<br />
shown on your tax return.<br />
do so. First, you will be provided a series of<br />
• The “Caller ID Number” shown at the options that will request touch-tone responses.<br />
If a touch-tone response is not retop<br />
of any notice you received.<br />
By law, you are responsible <strong>for</strong> paying<br />
ceived, you will then hear a series of your share of federal income tax. If we<br />
• Your personal identification number<br />
options and be asked to speak your selec- should make an error in answering your<br />
(PIN) if you have one.<br />
tions. After your touch-tone or spoken re- question, you are still responsible <strong>for</strong> the<br />
• Your date of birth.<br />
sponse is received, the system will direct payment of the correct tax. Should this oc-<br />
• The numbers in your street address. your call to the appropriate assistance. You cur, however, you will not be charged any<br />
• Your ZIP code.<br />
can do the following within the system. penalty.<br />
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