NC Register Volume 9 Issue 15 - Office of Administrative Hearings

,
PROPOSED RULES
for receipt of written comments until December 1
1994. Written comments must be delivered to the
Private Protective Services Board, 3320 Old
Garner Road, Raleigh, N.C 27626-0500.
CHAPTER 7 - PRIVATE PROTECTIVE
SERVICES
SUBCHAPTER 7D - PRIVATE
PROTECTIVE SERVICES
SECTION .0100 - ORGANIZATION
AND GENERAL PROVISIONS
.0113 CHANGE OF ADDRESS
OR TELEPHONE NUMBER
All licensees and registrants must inform the
Board of their home address, business street
address, home telephone number and business
telephone number and must inform the Board
within
15 days of any changes.
Statutory Authority G. S.
74C-5.
******************
IVotice is hereby given in accordance with G.S.
150B-21.2 that the N. C.
Alarm Systems Licensing
Board intends to adopt rule cited as 12 NCAC 11
.0123.
1 he proposed effective date of this action is
February 1, 1995.
1 he public hearing will be conducted at 1:00
p.m. on November 17, 1994 at the Howard Johnson
Plaza Hotel, Conference Room, Interstate 40
& Guilford-Jamestown Road, Greensboro, NC
27419.
Ixeasonfor Proposed Action:
Sets forth consumer
disclosure requirements for those engaged in the
alarm systems business.
(comment Procedures:
Interested persons may
present their views either orally or in writing at
the hearing. The Record of Hearing will be open
for receipt of written comments through December
1, 1994. Written comments must be delivered to
the Alarm Systems Licensing Board, 3320 Old
Garner Road, Raleigh, NC 27627-0500.
CHAPTER 11 - NORTH CAROLINA
ALARM SYSTEMS LICENSING BOARD
SECTION .0100 - ORGANIZATION AND
GENERAL PROVISIONS
.0123 CONSUMER DISCLOSURE
REQLTREMENTS FOR ALARM
(a)
SERVICES
Any person, firm, association or corporation
licensed to engage in the alarm systems business in
North Carolina who sells, installs, services, responds
to or monitors electrical, electronic or
mechanical alarm systems must make a written
disclosure to
the consumer on a form provided by
the Alarm Systems Licensing Board and must
retain a duplicate, signed copy in the customer
file.
All transactions initiated after the implementation
date consisting of the following:
complaint is not resolved by. the licensm
oi
14}
(1) Description of the sale(s) and/or serviced)
provisions/limitation in brief,
simple terminology;
Name, address, phone number of the
company and the North Carolina licensee;
Statements that service requests or
consumer complaints be addressed to
licensee for resolution:
Statement that in the event a consumer
ee. that relief or assistance may be
sought by contacting the Alarm Systems
Licensing Board. P.O. Box 29500.
Raleigh. N.C. 27626. telephone number
(919) 662-4387.
(b) Any person, firm, association, or corporation
licensed to engage in the alarm systems
business in North Carolina by providing sales,
installation, service, response, or monitoring to a
consumer and who unilaterally terminates,
causes
to be terminated or reasonably knows of the
termination of the monitoring, response or service
to that consumer, shall provide notification to that
consumer by verified personal service or certified
mail at least 10 days prior to cessation of the
service(s). This provision shall not apply to
consumer initiated action to terminate or upon
consumer relocation.
(c) Any person, firm, association or corporation
licensed to engage in the alarm systems business in
North Carolina by providing sales, installation,
service, response, or monitoring to a consumer
and who changes or causes to be changed the
monitoring,
response or service to that consumer,
shall provide written notification to that consumer
1175 NORTH CAROLINA REGISTER November 1, 1994 9:15