NC Register Volume 9 Issue 15 - Office of Administrative Hearings
NC Register Volume 9 Issue 15 - Office of Administrative Hearings
NC Register Volume 9 Issue 15 - Office of Administrative Hearings
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,<br />
PROPOSED RULES<br />
for receipt <strong>of</strong> written comments until December 1<br />
1994. Written comments must be delivered to the<br />
Private Protective Services Board, 3320 Old<br />
Garner Road, Raleigh, N.C 27626-0500.<br />
CHAPTER 7 - PRIVATE PROTECTIVE<br />
SERVICES<br />
SUBCHAPTER 7D - PRIVATE<br />
PROTECTIVE SERVICES<br />
SECTION .0100 - ORGANIZATION<br />
AND GENERAL PROVISIONS<br />
.0113 CHANGE OF ADDRESS<br />
OR TELEPHONE NUMBER<br />
All licensees and registrants must inform the<br />
Board <strong>of</strong> their home address, business street<br />
address, home telephone number and business<br />
telephone number and must inform the Board<br />
within<br />
<strong>15</strong> days <strong>of</strong> any changes.<br />
Statutory Authority G. S.<br />
74C-5.<br />
******************<br />
IVotice is hereby given in accordance with G.S.<br />
<strong>15</strong>0B-21.2 that the N. C.<br />
Alarm Systems Licensing<br />
Board intends to adopt rule cited as 12 <strong>NC</strong>AC 11<br />
.0123.<br />
1 he proposed effective date <strong>of</strong> this action is<br />
February 1, 1995.<br />
1 he public hearing will be conducted at 1:00<br />
p.m. on November 17, 1994 at the Howard Johnson<br />
Plaza Hotel, Conference Room, Interstate 40<br />
& Guilford-Jamestown Road, Greensboro, <strong>NC</strong><br />
27419.<br />
Ixeasonfor Proposed Action:<br />
Sets forth consumer<br />
disclosure requirements for those engaged in the<br />
alarm systems business.<br />
(comment Procedures:<br />
Interested persons may<br />
present their views either orally or in writing at<br />
the hearing. The Record <strong>of</strong> Hearing will be open<br />
for receipt <strong>of</strong> written comments through December<br />
1, 1994. Written comments must be delivered to<br />
the Alarm Systems Licensing Board, 3320 Old<br />
Garner Road, Raleigh, <strong>NC</strong> 27627-0500.<br />
CHAPTER 11 - NORTH CAROLINA<br />
ALARM SYSTEMS LICENSING BOARD<br />
SECTION .0100 - ORGANIZATION AND<br />
GENERAL PROVISIONS<br />
.0123 CONSUMER DISCLOSURE<br />
REQLTREMENTS FOR ALARM<br />
(a)<br />
SERVICES<br />
Any person, firm, association or corporation<br />
licensed to engage in the alarm systems business in<br />
North Carolina who sells, installs, services, responds<br />
to or monitors electrical, electronic or<br />
mechanical alarm systems must make a written<br />
disclosure to<br />
the consumer on a form provided by<br />
the Alarm Systems Licensing Board and must<br />
retain a duplicate, signed copy in the customer<br />
file.<br />
All transactions initiated after the implementation<br />
date consisting <strong>of</strong> the following:<br />
complaint is not resolved by. the licensm<br />
oi<br />
14}<br />
(1) Description <strong>of</strong> the sale(s) and/or serviced)<br />
provisions/limitation in brief,<br />
simple terminology;<br />
Name, address, phone number <strong>of</strong> the<br />
company and the North Carolina licensee;<br />
Statements that service requests or<br />
consumer complaints be addressed to<br />
licensee for resolution:<br />
Statement that in the event a consumer<br />
ee. that relief or assistance may be<br />
sought by contacting the Alarm Systems<br />
Licensing Board. P.O. Box 29500.<br />
Raleigh. N.C. 27626. telephone number<br />
(919) 662-4387.<br />
(b) Any person, firm, association, or corporation<br />
licensed to engage in the alarm systems<br />
business in North Carolina by providing sales,<br />
installation, service, response, or monitoring to a<br />
consumer and who unilaterally terminates,<br />
causes<br />
to be terminated or reasonably knows <strong>of</strong> the<br />
termination <strong>of</strong> the monitoring, response or service<br />
to that consumer, shall provide notification to that<br />
consumer by verified personal service or certified<br />
mail at least 10 days prior to cessation <strong>of</strong> the<br />
service(s). This provision shall not apply to<br />
consumer initiated action to terminate or upon<br />
consumer relocation.<br />
(c) Any person, firm, association or corporation<br />
licensed to engage in the alarm systems business in<br />
North Carolina by providing sales, installation,<br />
service, response, or monitoring to a consumer<br />
and who changes or causes to be changed the<br />
monitoring,<br />
response or service to that consumer,<br />
shall provide written notification to that consumer<br />
1175 NORTH CAROLINA REGISTER November 1, 1994 9:<strong>15</strong>