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1. How Does The Duty To Support Arise? Franchise Disclosure Documents • Disclosure documents may contain commitments concerning training (as required under the legislation). • Additional information concerning support may also be offered in these documents. • Great care should be taken, as there are statutory causes of action available for disclosure document misrepresentations (s. 7 of the Wishart Act)
1. How Does The Duty To Support Arise? Oral and Written Representations • Franchisors and their staff/sales people may make oral and written representations concerning the type and level of support offered. • This could give rise to a claim for negligent misrepresentation.
Page 1 and 2: LEAN ON ME?: A FRANCHISOR’S S OBL
Page 3 and 4: 1. How Does The Duty To Support Ari
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Page 13 and 14: 2. The Case Law On the other hand.
Page 15 and 16: 2. The Case Law Khagen Investments
Page 17 and 18: 2. The Case Law Other Cases: • G
Page 19 and 20: 3. Hypotheticals The franchisor off
Page 21 and 22: 3. Hypotheticals At all relevant ti
Page 23 and 24: 4. Best Practices Operations Manua
Page 25: 5. Questions and Answers

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