One City Built to Last

y rodric j. bradford
Commitment to Community
A Passion With a Pupose
Health Care financial consulting
firms often get painted as cold,
heartless entities that are only
worried about profits for their hospital
and payer clients, but not The Chappelle
Group. They have found a way to
combine a passion for performance and
operational efficiency with their industry
expertise and experience to have a
long-lasting, positive effect on their client’s
communities they serve.
Comprised of seasoned Health Care
financial professionals with diverse concentrations,
The Chappelle Group has
three main Health Care Finance service
divisions: Revenue Cycle, Audit and Reimbursement,
Physician Practice. Concurrently,
The Chappelle Group also
administers a non-Health Care financial
consulting arm which concentrates on
the incubation of small businesses and a
501c3 corporation that develops student
learning and exposure in grades 5-12 in
the areas of financial literacy and associated
careers in financial areas.
“At the core, no matter what field I
am servicing, I am a helper – and that is
what our firm does,” says Jamal Chappelle,
chief executive officer, who founded
the Maryland-based firm in 2001.
“Helping fuels me, and it feeds our staff.
All the sectors we work in help people
– and help them find the tools to be successful.”
Providing services to government-contracted
health plans, major health systems,
independent community hospitals,
skilled nursing facilities, community
providers both hospital based and stand
alone, The Chappelle Group commits to
exceeding client expectations by identifying
critical issues and implementing
customized solutions to increase cash
flow, efficiency, net patient revenues and
to maintain regulatory compliance.
“One of our greatest success stories
was helping an urban safety-net hospital
return to profitability for the first time in
20 years,” says Chappelle. “We worked
together as a team to help pay off a $28
million loan back to the municipality in
nine months, that was originally due
back in two and a half years. It was a
huge accomplishment that speaks to
how well we can integrate with an existing
staff to produce optimal results.”
Chappelle always makes it a point to
collect more cash or actually save more
net patient revenue than it costs to hire
the firm – no matter the client.
“We come in with a sense of partnership,
and industry best practice expertise
that yields cooperative change and
ultimately desired results”.
In healthcare, that partnership is based
upon the firm’s expertise in revenue cycle
processes, reimbursement, coding,
regulatory policy,/compliance and physician
practice management. Depending
on evaluations to identify issues reducing
cash flow, the firm uses these evaluations
and interviews in conjunction with
their expertise on both the provider and
payer side of the healthcare reimbursement
spectrum to actively capture and
recover net patient revenue.
“One hundred percent of our frontline
billers and collectors are certified
revenue cycle consultants – something
that our competitors do not offer,” says
Chappelle. “This level of experience
allows us to create customized solutions
for contract management, recovery
and collections, as well as
audit and compliance.”
Chappelle’s solutions go far beyond
the corporate boardroom.
The Chappelle Group’s 501(c)3
nonprofit group – The Talented
10 – helps students increase financial
literacy, beginning in fifth
grade and continuing throughout
their high school careers, with a comprehensive
reading, writing, analytical
thinking and mathematical
computation program designed
to introduce students to the U.S. securities
market.
“We teach children to invest in what
they like so that they can become shareholders
or owners instead of just being
consumers,” Chappelle related. “For a
group of people who do not feel like they
are part of the process, this is very liberating
and makes them want to continue
their education to enhance those skills.
We have always believed that if we reach
the children, their parents will follow –
and they have. We are able to serve the
needs of the greater good, along with
serving our clients’ bottom lines.”
Maryland Trade Center One
7500 Greenway Center Drive,
Suite 910
Greenbelt, Maryland 20770
P. 301.220.3255
www.thechappellegroup.com
THE SUIT MAGAZINE - NOV 2014