Objective Interface - Official Website of Howrah District
Objective Interface - Official Website of Howrah District
Objective Interface - Official Website of Howrah District
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E-Governance at <strong>Howrah</strong><br />
GEOGRAPHICAL INFORMATION SYSTEM ( GIS) FOR HOWRAH<br />
Competitiveness , due to Globalisation has caused remarkable changes in<br />
the planning approach for development process at every level . Convergence <strong>of</strong><br />
various technologies has become need <strong>of</strong> the hour. GIS( Geographical Information<br />
System ) , which basically handles spatial data in the form <strong>of</strong> Maps, Global<br />
Positioning System (GPS),and integration with Non-Spatial Data , is one such<br />
technology that finds application in every area without exception is a very effective<br />
tool which helps in analyzing , managing and displaying the Spatial Data and<br />
Information on Map in Digitised form .<br />
The Spatial Information originates from geographical representations such as<br />
Maps and pictures taken from satellites or aerial photography. With rich tradition <strong>of</strong><br />
mapping, a large number <strong>of</strong> Maps today exist with different across the country at<br />
various scales . The practise <strong>of</strong> using these maps , however follows traditional<br />
methods . A major constraint with analog form <strong>of</strong> maps arises from its rigid format<br />
which prohibits the use <strong>of</strong> data in different ways.<br />
Advent <strong>of</strong> digitization has revolutionized the cartographic representations .<br />
Here , the main advantage lies in the flexibility <strong>of</strong> representation , with layers <strong>of</strong> map<br />
, a capability that allows interactive experimentation , editing and overlays.<br />
The emphasis from map making in recent years has shifted to spatial digital<br />
database . As technology incorporates ease <strong>of</strong> data manipulation and resolves<br />
complexities , GIS has been making tremendous impact in planning and<br />
development process , whether Government , Public or Private sector.<br />
<strong>Objective</strong><br />
It was felt by <strong>District</strong> Administration that for effective planning and decision making ,<br />
GIS could be an effective and useful tool . Thus taking into priority it was decided ,<br />
in consultation with several departments who can contribute significantly to start<br />
from scratch , the beginning <strong>of</strong> this entire exercise.<br />
The role <strong>of</strong> NIC , <strong>Howrah</strong> was Nodal for providing technical support and guidance .<br />
However , expertise opinion was initially sought from NRDMS , Bakura as this district<br />
had already implemented GIS since long and had a wide experience in this field . In<br />
the month <strong>of</strong> February 2007 , Digitised Block Maps for all the 14( Fourteen) Blocks<br />
were obtained and compiled into a comprehensive <strong>District</strong> Map .<br />
<strong>Interface</strong><br />
Presently the <strong>Interface</strong> is G2G ( Government to Government ) , but however with<br />
further enhancements which are planned in the near future , like making the GIS<br />
web-interfaced , it would be a citizen centric application – G2C ( Government to<br />
Citizen )<br />
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E-Governance at <strong>Howrah</strong><br />
Usefulness <strong>of</strong> GIS<br />
Data <strong>of</strong> a particular place or area have various attributes and may be available<br />
either in Hard Copy format which may be in hand written text, in some spreadsheet<br />
(in computer) or in sketch map format .<br />
If these data or information can be displayed in a digitised Map format with all<br />
relevant information in diagrammatic representation in reference to some locations<br />
and legends or landmarks, then it becomes very easy even for a common man to<br />
understand the locational information <strong>of</strong> that particular area, etc.<br />
If the same tool, i.e GIS .. is used by the Govt., say Administration , it becomes a<br />
very powerful and effective method for planning , decision making and over all for<br />
effective development ……<br />
e.g For setting up <strong>of</strong> a Primary School, or a Health center , Angadwadi centre or<br />
relocation <strong>of</strong> a centre from one place to another place , if a pictorial view <strong>of</strong> the<br />
information can be obtained in respect to distance from road, drainage , population<br />
<strong>of</strong> that area , served or un-served area , natural hindrances or barrier , a decision<br />
can easily be arrived at….<br />
Technical Specifications<br />
(a) S<strong>of</strong>tware(s)<br />
The s<strong>of</strong>twares which are installed and being used for GIS are:-<br />
Arc View 3.0 – ESRI<br />
Map Info Pr<strong>of</strong>essional 8.5<br />
Auto CAD 2000<br />
The Operating system being used is :-<br />
Windows XP Pr<strong>of</strong>essional<br />
(b) Hardware(s)<br />
It operates on a stand-alone P-IV system . Additionally , HP<br />
Designjet 500 ps – Plotter is being used for generating Printouts <strong>of</strong> Maps.<br />
Training Activities<br />
For ensuring a smooth operation in the GIS activities , it was imperative to organize<br />
training from time to time to various departments , who had a major role in<br />
populating the GIS Database with latest informations .<br />
Keeping this in view , GIS s<strong>of</strong>tware training was organised to various departments<br />
like:-<br />
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E-Governance at <strong>Howrah</strong><br />
1. Police 2. Health 3. Excuse 4. PWD 5. Panchayat 6. Relief 7. Elections 8 . Industry<br />
9. ICDS 10. Transport , etc…<br />
Training was imparted at NIC, <strong>Howrah</strong> through NRDMS, Bakura a number <strong>of</strong> times to<br />
develop interest regarding the operation and usage <strong>of</strong> the s<strong>of</strong>tware so that the<br />
departments could plot the information themselves in the Digitised Map<br />
Process undergone while preparing the Base Map<br />
For implementation GIS for <strong>Howrah</strong> <strong>District</strong> , Digitised Base Map had been prepared<br />
which had initially the following Layers or Themes or aspects:-<br />
1.Block Boundary with Block Names<br />
2.GP Boundary with GP Names<br />
3.Mouza Boundary with Mouza Names<br />
Later on , more layers was added to populate the map with more informations like:-<br />
1.All Core & Rural Road Network as obtained from PMGSY<br />
2.All Drainage and Rivers<br />
3.Railways Lines<br />
4.Ponds , Lakes & Forests<br />
5.Places <strong>of</strong> Worship<br />
The Base Map so obtained with themes is illustrated as below:-<br />
Apart from adding important themes , more refinement had been done in the<br />
Digitised Map , which was mainly Geo-Referencing , which means putting some<br />
actual informations like intersection <strong>of</strong> Roads<br />
, location <strong>of</strong> GP Headquaters , Location <strong>of</strong><br />
some schools, etc. from satellite imagery to<br />
the digitised Base Map , so that the Reference<br />
points meet almost at the same locations.<br />
This is helpful so that once Map is properly<br />
Geo-referenced, Data obtained from GPS<br />
could be put in the map easily.<br />
Illustration 1.0 – Base map<br />
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E-Governance at <strong>Howrah</strong><br />
The Outcome and Achievements<br />
In a Short span <strong>of</strong> starting the GIS activities effectively from the month <strong>of</strong><br />
March, 2007 and subsequent to the training organized to several departments ,<br />
outcome in the form <strong>of</strong> information(s) started pouring in from many departments ,<br />
naming a few are :-<br />
Department <strong>of</strong> Health , who have plotted a number <strong>of</strong> Information related to<br />
Parimary Health Centres , Sub-Centres , GP HQ sub Centres for many Blocks .<br />
Likewise , Department <strong>of</strong> Education had populated the Geo-Database with<br />
Primary, Upper Primary , SSK and MSK for several Blocks<br />
Department <strong>of</strong> Police had plotted vital informations like location <strong>of</strong> Police<br />
Stations, Police Outposts , Investigating Centres , Jurisdiction Areas .<br />
Department <strong>of</strong> Election had plotted information on location <strong>of</strong> Polling Stations<br />
Constituency wise.<br />
Department <strong>of</strong> Relief had identified locations <strong>of</strong> Relief Godown, Flood Shelters<br />
, Flood Affected area(s) , etc.<br />
Other Department(s) like Industry, ICDS , Transport , etc. have also<br />
contributed in populating information on the Map which could help in updating the<br />
Map with many useful informations towards a step forward for a effective GIS .<br />
Apart from the departmental<br />
activities in progress , parallel activities<br />
were also carried out at NIC, <strong>Howrah</strong> to<br />
show some more important informations<br />
on the Map based on several inputs<br />
received from various sources .<br />
Map showing Vested Water<br />
Bodies , Culturable & Non-Culturable<br />
Waterbodies- Mouzawise could be<br />
plotted through the Information received<br />
from Bureau <strong>of</strong> Applied Economics &<br />
Statistics . Land Bank Information<br />
showing Vested Land , Type <strong>of</strong> Vested<br />
Land with area could also be plotted on<br />
Culturable Waterbodies across the <strong>District</strong>,<br />
Source:- Bureau <strong>of</strong> Applied Eco & Stat<br />
the Map. Information as received from<br />
State Water Investigation Department<br />
regarding Permanent Hydrographic Stations could also be plotted on the Map.<br />
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E-Governance at <strong>Howrah</strong><br />
Illustration 4.0<br />
Pry Health Centres in a Block<br />
Illustration 5.0<br />
Pry & Sec Schools in Shyampur-II<br />
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E-Governance at <strong>Howrah</strong><br />
Illustration 6.0<br />
Polling Stations plotted for<br />
HMC area through GPS<br />
Fu<br />
rth<br />
er<br />
Sc<br />
op<br />
e<br />
<strong>of</strong><br />
Ac<br />
tivi<br />
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E-Governance at <strong>Howrah</strong><br />
Future Scope <strong>of</strong> Activities<br />
As the<br />
Ultimate goal <strong>of</strong> GIS is to<br />
provide decision support in<br />
planning and development<br />
by effectively depicting<br />
information on Map along<br />
with Data .<br />
An example may be<br />
cited as follows:-<br />
Considering<br />
Health , ICDS & Eduction to<br />
be important social sectors ,<br />
important decisions may<br />
have to be taken regarding<br />
construction <strong>of</strong> New School<br />
Buildings, New Anganwadi<br />
Centres, New Health<br />
Centres following the Govt.<br />
Norms.<br />
Plotting <strong>of</strong> the<br />
informations like Outreach<br />
Camps for Health , Un-served area in relation to population and distance from Roads<br />
, Condition <strong>of</strong> roads and natural barrier can be depicted in the Map which can help in<br />
effective decision making process .<br />
To achieve the desired goals , more refinements and accuracy is being<br />
incorporated in the map, Buffers is being made in the Map to show a relative<br />
distance <strong>of</strong> a location from a Road or distance between two locations . Further<br />
finding the shortest route to reach a destination is also being incorporated .<br />
From the department <strong>of</strong> Agriculture , Data pertaining to soil types and<br />
cropping patterns is being collected which would be reflected over Map showing<br />
various Soil Types, Cropping Pattern like Single Crop, Multiple Crop, Fertile & Non-<br />
Fertile Area on the Map .<br />
The Depth <strong>of</strong> Water Level at different areas , Relative height <strong>of</strong> points from<br />
Sea Level and a spatial 3D analysis are the areas <strong>of</strong> interest which are among the<br />
scope <strong>of</strong> future activities.<br />
To make the GIS a citizen centric application, it is further proposed to<br />
interlink GIS with Web so that information in any form as desired can be retrieved<br />
from Web site and report also generated accordingly in the form <strong>of</strong> WEB-GIS. Web<br />
Based Geographical Information System (WEB GIS) is a process designed to present<br />
spatial information with a friendly interface and the end user needs only a web<br />
browser to query, access , display and analyse the GIS Dataset. This greatly<br />
reduces the fragmented and compartmentalized workflow and increases efficiency.<br />
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E-Governance at <strong>Howrah</strong><br />
PORTAL FOR THE DISTRICT OF HOWRAH<br />
( http://howrah.gov.in)<br />
Our Society has benefited in many ways from the Information<br />
Technology Revolution. However, not everyone can reap the benefits <strong>of</strong><br />
this technology change. In context <strong>of</strong> this age <strong>of</strong> Internet , A website is<br />
the world's most effective order to reach to the masses . The Internet functions 24<br />
hours a day, seven days a week, with no labor costs and has the most inexpensive<br />
and widespread capabilities ever seen.<br />
The users , with the help <strong>of</strong> Internet and the available resources <strong>of</strong> hardware<br />
with them , whether be it at their <strong>of</strong>fices , homes or Internet Cafes can view the<br />
Information and as well as Utilise the relevant Information(s) as per their<br />
requirement and need . What is Important is that , the Users should be able to View<br />
a WebPage , the way they wish to View it with the equipment that they have<br />
available.<br />
It was a long felt need <strong>of</strong> the <strong>District</strong> Administration to hoist a <strong>Official</strong> <strong>Website</strong><br />
for the <strong>District</strong> <strong>of</strong> <strong>Howrah</strong> . With the keen interest and initiative <strong>of</strong> the <strong>District</strong><br />
Administration for <strong>Website</strong> , a War-Footing Level <strong>of</strong> Data Collection from various<br />
Government Departments started in the month <strong>of</strong> January,2007 onwards so that a<br />
shape could be given to the website in the shortest possible time. National<br />
Informatics Centre, <strong>Howrah</strong> was entrusted with the job <strong>of</strong> design , development and<br />
hoisting <strong>of</strong> the website at GOV Domain.<br />
However , merely designing a website is not sufficient enough . It<br />
needs to be re-structured, re-modified at several point <strong>of</strong> times. And, most important<br />
<strong>of</strong> it is continuously updating and populating with the latest information(s) .<br />
The following Basic Needs , in terms <strong>of</strong> Hardware and relevant<br />
Infrastructural support are required to keep a website lively and updated.<br />
<strong>Website</strong> Design: Since the design part was entrusted to NIC,<strong>Howrah</strong> . a<br />
dedicated Computer was used which would specifically cater to the need <strong>of</strong> <strong>Website</strong><br />
Designing , where all the relevant in formations could be stored , the Web -Designing<br />
s<strong>of</strong>tware could be loaded , and a IP permanently allocated so that FTP could be done<br />
through the particular terminal. This assignment was taken up by NIC, <strong>Howrah</strong><br />
For, this licensed Version <strong>of</strong> Macromedia Dreamweaver 8.0 (DTHML) was used<br />
as <strong>Website</strong> designing tool and applications <strong>of</strong> Java was also used.<br />
ISP: Internet Service Provider is required through which connection to the<br />
Internet would be provided. Since the website is an <strong>Official</strong> <strong>Website</strong>, NIC was chosen<br />
to be the ISP<br />
Domain Name: This is www.yourname.com; the address or home page on the<br />
Internet. It was thought that , being <strong>of</strong>ficial website <strong>of</strong> <strong>Howrah</strong> and to be hoisted in<br />
GOV Domain , the URL was finalised as http://www.howrah.gov.in<br />
Hosting: An Internet presence provider. This is where website is stored for<br />
the world to view. Being in the GOV Domain, the website <strong>of</strong> HOWRAH is hosted in<br />
NIC server centrally located at New Delhi.<br />
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E-Governance at <strong>Howrah</strong><br />
FTP: For facilitating on the Updation <strong>of</strong> <strong>Website</strong> at regular intervals , File<br />
Transfer Protocol FTP facility is provided over Secure VPN( Virtual Private Network )<br />
through NIC .<br />
Maintenance: All the maintenance works like Updates, additions, changes,<br />
and most importantly, search engine analysis and submission <strong>of</strong> the pages that make<br />
up your website is also carried by NIC.<br />
In the initial stage <strong>of</strong> designing our Portal , we were to first determine the<br />
exact goals <strong>of</strong> the website. Being an <strong>Official</strong> <strong>Website</strong> , the Primary <strong>Objective</strong> was to<br />
design a layout <strong>of</strong> the Basic Contents that would preliminarily cover all aspects <strong>of</strong> the<br />
<strong>District</strong> .<br />
For this some rough ideas could be obtained from other Govt. Portals hosted<br />
for other <strong>District</strong>s in the State and outside the State. From this point <strong>of</strong> time , the<br />
process <strong>of</strong> Content Development started. For this , as in any other <strong>Website</strong> there has<br />
to be a Main Starting Page, also called an Index Page which would contain Headings<br />
on the following Topic(s):- 1. <strong>District</strong> Pr<strong>of</strong>ile 2. About <strong>District</strong> Collectorate and its<br />
Activities 3.Departmental Information. 4. Public Utilities.<br />
Again the above Information had sub-categories on each topic(s) , e.g the<br />
contents covered under <strong>District</strong> Pr<strong>of</strong>ile are :- History , Tourism , Map & Location ,<br />
Area and Population , Geography and Climate , Medical and Educational Facilities.<br />
Similarly , <strong>District</strong> Pr<strong>of</strong>ile had sub Categories like :- Admin Setup , Various<br />
Activities , Telephone Directory , Other Sections , Public Redressal Cell.<br />
Other Topics covered in the Index Page were Details <strong>of</strong> Govt. Departments ,<br />
which were covered under the Head “Other Details” – which had sub contents like :-<br />
Govt. Department , Block Details , Industries , MP & MLAs.<br />
Topics Like Public Utility , which contains facility like Downloading Various<br />
Forms , Links to other Important Sites that are <strong>of</strong>ten required , Tender Notifications,<br />
etc. were also incorporated in the Main Index Page <strong>of</strong> the Portal.<br />
Secondly, an idea was to create a basic visual layout depicting about how the<br />
site will appear on the screen. This includes designing the rough sketch or structure<br />
<strong>of</strong> how the icons would be placed, and which headings would be placed where. Some<br />
suitable background colour also needs to be selected to give a touchy appearance to<br />
the page. The sketch was drawn out on a plain piece <strong>of</strong> paper, using a word<br />
processor in the way we would want our site to look like. In this step, we might<br />
make suggestions about adding any additional functions that are absolutely<br />
necessary or simply might be useful. This step is our outline for the actual website.<br />
Here we would emphasize somewhere with some Important Notifications , which<br />
would blink , giving the topic an additional importance . Current Date and Time<br />
should also be displayed on a suitable position as well as Hit Counter also needs to<br />
be placed on the Index Page which could give an Indicative Idea about the number<br />
<strong>of</strong> Hits being made by Viewers <strong>of</strong> this site. Some selective pictures also needs to be<br />
placed which has some relevance with the <strong>District</strong> and which carry some significance<br />
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E-Governance at <strong>Howrah</strong><br />
The third step is to map the flow <strong>of</strong> the site in order to ensure that viewers can easily<br />
navigate from the entry point through to the main content pages (and all other<br />
pages within the site). This is done by providing intuitive and thorough navigational<br />
tools. For this , it is necessary to check properly , which designing the site , that all<br />
the forward and backward linkages are properly established. This was thoroughly<br />
checked before putting up the contents in server .It is also better to provide a Site<br />
Map , so that all the contents and its linkage to sub-contents can be viewed at a<br />
glance.(as illustrated below)<br />
Site Map<br />
In the last step, we had combined all the above information and come up with the<br />
final and complete website design plan. Through NIC , we have got our site<br />
registered , obtained an gov.in domain by complying with the norms and formalities .<br />
Initially , for testing purpose , the website was hoisted at NIC West Bengal State Unit<br />
Server.<br />
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E-Governance at <strong>Howrah</strong><br />
After the website was hoisted in GOV domain , the main task was to collect<br />
information continuously from different departments which were remaining and to<br />
continuously update information timely as and when received from<br />
departments.<br />
In a period <strong>of</strong> 5(Five) months since hosting <strong>of</strong> the website in the month <strong>of</strong> March,<br />
2007 there has been more than 4000 Hits recorded .<br />
Stress on History <strong>of</strong> the <strong>District</strong> , Tourism , Telephone Directory , Helpline Phone<br />
Numbers , Health and Educational Facilities has been given which can be viewed by<br />
everyone at the first instance.<br />
An illustration <strong>of</strong> the Index Page <strong>of</strong> the <strong>Howrah</strong> <strong>District</strong> Portal is shown below:-<br />
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E-Governance at <strong>Howrah</strong><br />
DEVELOPMENT OF WEBSITE FOR HOWRAH ZILLA PARISHAD<br />
Further to design development and hosting <strong>of</strong> <strong>Howrah</strong> portal at GOV domain, it was<br />
felt by <strong>District</strong> Administration to further develop a separate portal <strong>of</strong> <strong>Howrah</strong> Zilla<br />
Parishad .<br />
Although a separate link was already available for Zilla Parishad in the portal <strong>of</strong><br />
<strong>Howrah</strong>, but to make Zilla Parishad a separate entity where only the contents <strong>of</strong> ZP<br />
would be populated , a process towards design and development <strong>of</strong> the website<br />
started by NIC, <strong>Howrah</strong> in the month <strong>of</strong> August,2007.<br />
Through consultation with the <strong>of</strong>ficials <strong>of</strong> Zilla Parishad regarding Content<br />
development and gathering some informations from portals <strong>of</strong> Zilla Parishad hosted<br />
for Hoogly, Nadia, Uttar Dinajpur, Birbhum etc. , a layout was designed for the Index<br />
Page which basically consisted the following topics:-<br />
1. About the <strong>District</strong><br />
2. Members <strong>of</strong> HZP e.g Sabhadipati, Sahakari Sabhadipati & others<br />
( This would contain a brief write up about their roles , etc.)<br />
3. Sthayee Samiti Members List<br />
4. Key <strong>Official</strong>s and Staffing Pattern<br />
5. <strong>District</strong> Pr<strong>of</strong>ile and Tender Notice<br />
6. Employment Notice<br />
7. Schemes like SGRY,IAY,etc.<br />
8. Photo Gallery , Bulletin Board and Links to ZP across the <strong>District</strong>s.The Index<br />
Page would highlight important Announcements / Tender Notice from time to<br />
time . A Site map would highlight all the Pages and their links so as to enable<br />
users to easily browse through the portal for the required links.Finally, the<br />
Portal got hosted with the URL as:- http://www.howrahzillaparishad.in in the month<br />
<strong>of</strong> August, 2007 . A link in the <strong>Howrah</strong> <strong>District</strong> portal is provided in the Index<br />
Page for the Zilla Parishad portal.<br />
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E-Governance at <strong>Howrah</strong><br />
G2G (Govt. to Govt. )<br />
Offices <strong>of</strong> the DDOs<br />
( Under the State Government)<br />
NATIONAL INFORMATICS CENTRE<br />
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E-Governance at <strong>Howrah</strong><br />
Project Details<br />
Computerisation <strong>of</strong> Salary Accounts (COSA)<br />
Introduction<br />
This project ensures accuracy and timeliness in the generation <strong>of</strong> Pay Bills,<br />
Schedules and other Annexures required for producing Salary Bills. COSA has<br />
incorporated the Finance Head-<strong>of</strong>-Accounts concept in the Salary Accounts for<br />
integration with the Treasury Accounts and the State Budget. New Performa for<br />
the Computerized Pay Bills have been devised by NIC in consultation with the<br />
Finance Department and has been approved by the AG, West Bengal.<br />
<strong>Objective</strong><br />
Computerization <strong>of</strong> Salary Accounts (COSA) has been developed with the sole<br />
purpose <strong>of</strong> standardizing salary accounts in the State Government Offices. The<br />
objective behind COSA is also the easy implementation on Windows platform<br />
without investing on any additional systems s<strong>of</strong>tware and thus a cost-effective<br />
solution in conformation with the policy <strong>of</strong> NIC in implementing E-Governance in<br />
the State Government Offices.<br />
Outcome<br />
The Finance Department has decided to implement COSA vide D.O. NO. 9491-F<br />
dated 20.9.2002 issued by Principal Secretary (Finance) in all the Offices <strong>of</strong><br />
Drawing and Disbursing Officers under the State Government, which is around<br />
10000 in numbers.<br />
Functionality<br />
The broad functional aspects <strong>of</strong> COSA are :<br />
<br />
Generation <strong>of</strong> Monthly Pay Slips, Pay Bills (Inner & Outer<br />
Sheets), Bill Extract, Input Statement required by A.G. W.B<br />
<br />
Men-In-Position Vs. Pay Drawn Details, Head-<strong>of</strong>-Account<br />
wise Monthly Consolidated Report <strong>of</strong> Pay & Allowances<br />
<br />
Summary <strong>of</strong> all Pay Bills, GPF Schedule (Group A, B , C<br />
& D Employees), GPF Schedule for AIS Officers<br />
<br />
GIS Schedule 1983 & 1987 ( Savings & Insurance ), All<br />
India Service GIS Schedule Old (1983) & New (1987)<br />
House Rent License Fee Schedule, Loan Recovery<br />
Schedules, Pr<strong>of</strong>essional Tax Schedule<br />
<br />
Income Tax Deduction Schedule, List <strong>of</strong> Cash Employees<br />
not taken Salary on Disbursement Date<br />
<br />
List <strong>of</strong> Employees Retiring in Specified Month & Year,<br />
Acquitance Rolls for Cash , Cheque & Bank Payments, Form-16 etc.<br />
<br />
Integration <strong>of</strong> Salary Data with the Treasury Accounts in<br />
future. (This may be achieved by collecting salary data from DDOs and<br />
entering the same into Treasury Database).<br />
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E-Governance at <strong>Howrah</strong><br />
Implementation Status<br />
The s<strong>of</strong>tware has been successfully implemented in various Offices <strong>of</strong> the DDOs<br />
in the district under the State Government that include <strong>District</strong> Collectorate, Zilla<br />
Parishad, <strong>District</strong> Land & Land Reforms Office and Sub-Divisional Land & Land<br />
Reforms Offices, Land Acquisition Offices (General and HIT), Office <strong>of</strong> the<br />
<strong>District</strong> Judge, Bureau <strong>of</strong> Applied Economics & Statistics and Office <strong>of</strong> the Block<br />
Development Officers.<br />
Technical Specificiations<br />
Development Platform : Visual Basic 6.0, Seagate Crystal Report, Visual FoxPro<br />
6.0.<br />
Runtime Platform : Only a PC preloaded with Windows 98 or higher version is<br />
required. No Database Engine is required to be loaded. Thus the s<strong>of</strong>tware is<br />
proved to be a low cost solution.<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
NIC is implementing COSA in the DDOs <strong>of</strong> the district with the target to cover<br />
all the DDOs in the district. Installation support is being provided and trainings<br />
are being arranged regularly. Also modifications as suggested by the DDOs are<br />
being incorporated.<br />
As per Finance Department Memo. No. 2415-F dated 27.03.2007, Dearness Pay<br />
was incorporated in the s<strong>of</strong>tware w.e.f. 1 st April 2007.<br />
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E-Governance at <strong>Howrah</strong><br />
Logic & Flow Diagram<br />
COSA<br />
Start<br />
Master Entry<br />
DDO<br />
Code<br />
Depart<br />
ment<br />
Establish<br />
ment<br />
Employee<br />
Employee Details<br />
Personal Information<br />
Salary Description<br />
Monthly Salary<br />
Bill<br />
No & date<br />
Report Summery<br />
Outer Sheet<br />
Inner Sheet<br />
Pay Slip<br />
Pay Bill Extract<br />
GPF Schedule<br />
Deduction Schedule<br />
Report<br />
Generation<br />
Scroll For Next<br />
Month<br />
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E-Governance at <strong>Howrah</strong><br />
Opening Screen- COSA<br />
The Main Menu- COSA<br />
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E-Governance at <strong>Howrah</strong><br />
Master Entry- DDO Codes & Designation<br />
Pay Master - CODE<br />
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E-Governance at <strong>Howrah</strong><br />
Personal Information Entry<br />
Form-16 Calculation<br />
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E-Governance at <strong>Howrah</strong><br />
Bill Wise Query<br />
Report- Inner Sheet<br />
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E-Governance at <strong>Howrah</strong><br />
Personal Pay Slips<br />
GPF Schedule<br />
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E-Governance at <strong>Howrah</strong><br />
G2G (Govt. to Govt. )<br />
G2C ( Govt. to Citizen)<br />
User Departments<br />
<strong>District</strong> Land & Land Reforms Office<br />
Block Land & Land Reforms Office<br />
Land Acquisition ( General)<br />
Land Acquisition ( <strong>Howrah</strong> Improvement Trust)<br />
NATIONAL INFORMATICS CENTRE<br />
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E-Governance at <strong>Howrah</strong><br />
Land Acquisition Information System (LAIS)<br />
Project Details<br />
Introduction<br />
Land is the very first requirement <strong>of</strong> any project. It is, therefore essential, for<br />
successful implementation <strong>of</strong> any developmental project that the required land is<br />
available at the earliest. In most such cases, acquisition <strong>of</strong> land is involved.<br />
Hence, land acquisition is a vital function <strong>of</strong> the Land Acquisition Section <strong>of</strong> any<br />
Collectorate.<br />
In the manual system, preparation <strong>of</strong> estimates, land schedules, calculation,<br />
award preparation, payment notice and other activities causes tremendous delay<br />
in the payment <strong>of</strong> compensation to the persons interested, thereby causing a huge<br />
amount <strong>of</strong> interest chargeable on compensation.<br />
<strong>Objective</strong><br />
Land Acquisition Information System has been developed with the objective <strong>of</strong><br />
speedy disposal <strong>of</strong> land acquisition cases thereby benefiting both the Government<br />
and the Citizen with regard to savings on interest accrued due to long pending<br />
decisions.<br />
Outcome<br />
Tremendous delay in the manual system for payment <strong>of</strong> compensation to the<br />
persons interested is very much reduced with speedy disposal <strong>of</strong> Land Acquisition<br />
cases and Awards are made within the stipulated time period and with minimum<br />
amount <strong>of</strong> interest on compensation. Thus, both the Government and the Citizen is<br />
benefited by the computerized system.<br />
All the reports, as required for keeping track <strong>of</strong> the land acquisition cases, plots<br />
and owners <strong>of</strong> the land, starting from Notification to Possession Certificate are<br />
available in the system. Thus, the Land Acquisition Information System serves as<br />
a Management Information System (MIS) for the Government.<br />
Since the s<strong>of</strong>tware has been developed following all the salient features <strong>of</strong> the<br />
West Bengal Land Acquisition Manual 1991, various types <strong>of</strong> problems in the<br />
manual system has been sorted out thereby helping the Government in Process<br />
Improvement.<br />
The major highlights <strong>of</strong> the systems have been :<br />
<br />
Creation <strong>of</strong> Land Acquisition Case Level Data Bank<br />
<br />
Creation <strong>of</strong> Plot Level Data Bank and Owner Level Data<br />
Bank<br />
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E-Governance at <strong>Howrah</strong><br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Speedy disposal <strong>of</strong> Land Acquisition Cases<br />
Quick retrieval <strong>of</strong> Case / Plot / Owner details<br />
Generation <strong>of</strong> various reports<br />
Simultaneous handling <strong>of</strong> many cases<br />
Avoiding redundancy in plot<br />
Ensuring accuracy in the process<br />
Minimizing project / establishment costs<br />
Avoiding unnecessary litigation from likely manual<br />
mistakes<br />
Functionality<br />
LAIS has been implemented for Land Acquisition Cases under LA Act – I Section-<br />
17 , Revival cases (from Act – II to Act – I) and non-revival cases (Act II cases) in<br />
the Land Acquisition Department (General) and the Land Acquisition Department<br />
(<strong>Howrah</strong> Improvement Trust). The broad functional areas covered by the<br />
Information System are :<br />
<br />
Share Conversion<br />
<br />
Calculation for Award Compensation<br />
<br />
Generation <strong>of</strong> Reports on Notification, Declaration, Land<br />
Schedule, Estimate,<br />
Award, Possession Certificate<br />
<br />
Queries on List <strong>of</strong> Cases Department wise and RB wise, details<br />
<strong>of</strong> LA Case etc.<br />
<br />
Checklists on LA Case, Plot, Owner, Land Details etc.<br />
Implementation Status<br />
Implemented successfully at Land Acquisition Section (General) and Land<br />
Acquisition Section (<strong>Howrah</strong> Improvement Trust) during 2004 and running<br />
effectively since then.<br />
Technical Specification<br />
Development Platform : Windows 98, Visual FoxPro 6.0, Visual Basic 6.0, MS-<br />
Office 2000, Data Report 6.0 (Report Writer)<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
Necessary modifications in the existing s<strong>of</strong>tware are being carried out by NIC as per<br />
requirements from time to time.<br />
A new s<strong>of</strong>tware, to meet the requirements <strong>of</strong> the New Approach introducing revised<br />
procedure on land acquisition, viz., the BHU-ADHIGRAHAN s<strong>of</strong>tware, is to be<br />
implemented shortly.<br />
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E-Governance at <strong>Howrah</strong><br />
Add Ace<br />
Conversion<br />
Edit<br />
Entry/Edit<br />
More<br />
Delete<br />
Record<br />
Main Menu<br />
Check<br />
List<br />
Query<br />
Reports<br />
Share<br />
Conversion<br />
Add Record<br />
Case Details Plot Details Owner Details<br />
Edit Record<br />
Case Details Plot Details Owner Details<br />
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E-Governance at <strong>Howrah</strong><br />
Delete Record<br />
Case Details Plot Details Owner Details<br />
Check List<br />
Total share<br />
Total<br />
share<br />
Plot List<br />
Owner<br />
List<br />
Land<br />
Details<br />
Queries<br />
List <strong>of</strong><br />
LA Case<br />
Deptt.<br />
Wise List<br />
<strong>of</strong> Cases<br />
RB wise List<br />
Case List<br />
List Of<br />
Plots<br />
Details <strong>of</strong><br />
LA Case<br />
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E-Governance at <strong>Howrah</strong><br />
Report Menu<br />
Notification<br />
Declara<br />
tion<br />
Land<br />
Schedule<br />
Estimate<br />
Pr<strong>of</strong>ession<br />
Certificate<br />
Award<br />
Award<br />
Form-<br />
12<br />
Form-<br />
13<br />
Form-<br />
13A<br />
Form-<br />
14<br />
Form-<br />
20A<br />
C.C.<br />
Voucher<br />
N.V. List V-List Ack.<br />
Form-14<br />
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E-Governance at <strong>Howrah</strong><br />
Main Menu<br />
New Case Entry<br />
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E-Governance at <strong>Howrah</strong><br />
Case Details Entry<br />
Mouza Details Entry<br />
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E-Governance at <strong>Howrah</strong><br />
Queries Details<br />
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E-Governance at <strong>Howrah</strong><br />
Editing<br />
Calculation<br />
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E-Governance at <strong>Howrah</strong><br />
Report Menu<br />
- 35 -
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E-Governance at <strong>Howrah</strong>
E-Governance at <strong>Howrah</strong><br />
Project Details<br />
Land Records Computerization (BHUMI)<br />
Introduction<br />
The idea <strong>of</strong> using Computers in Land Management was mooted in the year 1987.<br />
Government <strong>of</strong> India had just then released funds to some States for<br />
computerizing Land Records. West Bengal Government was interested to see the<br />
efficacy <strong>of</strong> the computerized system in its own context. A pilot project to<br />
computerize West Bengal’s ROR (Record <strong>of</strong> Right) for one Mouza was <strong>of</strong>fered to<br />
the State Unit <strong>of</strong> National Informatics Centre. The experiment was a big success<br />
and the State took decisions to computerize its Land Records with all seriousness.<br />
In the year 1991, the Directorate <strong>of</strong> Land Records and Surveys (DLRS),<br />
Government <strong>of</strong> West Bengal, took up the Computerization <strong>of</strong> Land Records (CLR)<br />
project with <strong>Howrah</strong> and Bardhaman as pilot and gradually could roll out the<br />
project for the entire State involving all the districts and covering all the blocks <strong>of</strong><br />
the State.<br />
<strong>Objective</strong><br />
BHUMI has been developed with the sole objective <strong>of</strong> digitizing the entire Land<br />
Records so as to be able to update instantaneously and to provide online citizen<br />
oriented services such as the Certified Copy <strong>of</strong> Record <strong>of</strong> Rights and Plot<br />
Information and Mutation among others.<br />
Outcome<br />
The s<strong>of</strong>tware helps in maintaining up-to-date Land Records at the Block Land and<br />
Land Reforms Office. It generates various reports useful for planning and<br />
decision making thus serving as a Management Information System (MIS) for the<br />
Government. By way <strong>of</strong> providing computerized Certified Copy <strong>of</strong> ROR and Plot<br />
Information, the s<strong>of</strong>tware has helped in increasing revenue earning for the<br />
Government. There are many indirect benefit <strong>of</strong> the computerization as well.<br />
Major one is the rent collection following new rate structure.<br />
Citizens are the target beneficiaries especially the rural people as they <strong>of</strong>ten need<br />
to interact with the Block Land & Land Reforms Office for certificate <strong>of</strong> plots <strong>of</strong><br />
land under their possession, mutating any piece <strong>of</strong> plot in their name once it is<br />
inherited or purchased etc. etc.<br />
Computerized Certified Copy <strong>of</strong> ROR is being provided to the citizen, on request,<br />
expeditiously through the Block Land and Land Reforms Office. Citizens are<br />
getting the service on the same day that used to take months manually. There has<br />
been no piling up <strong>of</strong> backlogged service requests at the Block Land Offices with<br />
respect to ROR. Computer generated Plot Information is also being provided to<br />
the citizen through the Block Land and Land Reforms Office. Online Mutation<br />
(record correction) is another important outcome <strong>of</strong> the s<strong>of</strong>tware.<br />
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E-Governance at <strong>Howrah</strong><br />
Functionality<br />
The broad functionalities covered by the s<strong>of</strong>tware are :<br />
<br />
Master Code Data Entry (Add, Modify & Delete)<br />
<br />
ROR Data Entry (Add, Modify & Delete)<br />
<br />
Validation Report<br />
<br />
Migration <strong>of</strong> ROR Database from DOS environment to<br />
RDBMS under WINDOWS environment<br />
<br />
Revenue Calculation<br />
<br />
Updation <strong>of</strong> ROR<br />
<br />
Management <strong>of</strong> Citizen’s request for Copy <strong>of</strong> ROR and Plot<br />
Information<br />
<br />
Generation <strong>of</strong> standard reports (Mouza based and Block<br />
based)<br />
Implementation Status<br />
Implemented successfully at all the Block Land and Land Reforms Offices <strong>of</strong> the<br />
<strong>District</strong>.<br />
Technical Specification<br />
Development Platform :<br />
BHUMI : DOS / UNIX, Foxplus, Clipper, GIST CARD / GIST Terminal<br />
BHUMI 2000 : SQL Server 2000, Visual Basic 6.0, GIST SDK, Crystal Report 8.0<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
NIC is working uninterrupted with the Directorate for smooth implementation <strong>of</strong> the<br />
project ever since, developing any technology solution for any hurdles that comes in the<br />
way. So when it was seen that there is no more supply <strong>of</strong> basic ROR data (OMOK<br />
format) and is being done manually from RS format through the KB/Attestation process,<br />
NIC promptly developed s<strong>of</strong>tware to automate this data preparation process. The<br />
s<strong>of</strong>tware has expedited the work and has saved the directorate a considerable amount <strong>of</strong><br />
time.<br />
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E-Governance at <strong>Howrah</strong><br />
G2G (Govt. to Govt. )<br />
G2C ( Govt. to Citizen)<br />
User Departments<br />
<strong>District</strong> Sub-Registration (DSR) Office,<br />
Additional <strong>District</strong> Sub-Registration (ADSR)<br />
Office & Sub-Registration (SR) Office<br />
NATIONAL INFORMATICS CENTRE<br />
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E-Governance at <strong>Howrah</strong><br />
MARKET VALUE DATABASE PREPARATION<br />
Project details<br />
Introduction<br />
Finance Department, Government <strong>of</strong> West Bengal has taken steps to introduce<br />
ICT tools to make its Registration Offices more efficient and prompt. The first step<br />
towards this is to computerize the Market Value Monitoring Register (MVMR)<br />
available at each Registration Office.<br />
<strong>Objective</strong><br />
CORD-MVDP s<strong>of</strong>tware has been developed to digitize the market value <strong>of</strong> land<br />
and apartments located anywhere in the State <strong>of</strong> West Bengal, thus preparing the<br />
Market Value Database from the MVMRs available at the Registration Offices.<br />
The Market Value Database thus prepared is required for implementation <strong>of</strong> the<br />
CORD s<strong>of</strong>tware.<br />
Outcome<br />
The strategy adopted is to computerize the assessed market value as per the<br />
MVMR over a period <strong>of</strong> five years from 1999 - 2003. This gives the market value<br />
<strong>of</strong> plots transacted during the five years. By applying yearly appreciation, market<br />
value <strong>of</strong> these transacted plots for the current year is worked out. Further, the list<br />
<strong>of</strong> plots that are not available in the MVMR, i.e. the list <strong>of</strong> missing plots is<br />
generated by the computer. The market value <strong>of</strong> these missing plots are<br />
determined manually by applying local knowledge <strong>of</strong> the plots and then<br />
computerized. Thus, the market value data <strong>of</strong> plots that are transacted at least<br />
once during the five years from 1999 - 2003 and not transacted at all during<br />
these five years provides complete computerized market value <strong>of</strong> all the plots for<br />
land and also for apartments under the jurisdiction <strong>of</strong> each Registration Office.<br />
Functionality<br />
The functionalities covered by CORD-MVDP s<strong>of</strong>tware are :<br />
<br />
Preparation <strong>of</strong> Master Tables - Codification <strong>of</strong> <strong>District</strong>s,<br />
Registration Offices, Police Stations, Blocks, Municipalities, Mouzas,<br />
Roads and connection <strong>of</strong> those codes with a particular Registration Office<br />
<br />
MVMR data entry for Rural and Urban areas<br />
<br />
Conversion <strong>of</strong> MVMR records to Base Market Value Table<br />
<br />
Preparation <strong>of</strong> Missing Plots<br />
<br />
Market value entry <strong>of</strong> the Missing Plots and conversion to<br />
the Base Table<br />
<br />
Market value entry <strong>of</strong> Apartment / Flat for Rural and<br />
Urban areas.<br />
<br />
Generation <strong>of</strong> various reports<br />
<br />
Preparation <strong>of</strong> Market Value Database<br />
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E-Governance at <strong>Howrah</strong><br />
Implementation Status<br />
Implemented successfully during 2005 at seven Additional <strong>District</strong> Sub-<br />
Registration (ADSR) Offices and one Sub-Registration (SR) Office <strong>of</strong> the district<br />
viz., ADSR Office Ranihati, ADSR Office Uluberia, ADSR Office Bagnan, ADSR<br />
Office Shyampur, ADSR Office Domjur, ADSR Office Bargachhia, ADSR Office<br />
Amta and SR Office Pancharul Samantanagar.<br />
Technical Specification<br />
Development Platform : Windows 2000 Server, SQL Server 2000, Visual Basic<br />
6.0 and Crystal Report.<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
CORD-MVDP was a time bound project. The project started in <strong>Howrah</strong> district in the last<br />
week <strong>of</strong> February 2005 and was completed successfully maintaining strict time schedule<br />
by the end <strong>of</strong> December 2005. The Market Value Database prepared is now being<br />
utilized by the CORD s<strong>of</strong>tware.<br />
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E-Governance at <strong>Howrah</strong><br />
COMPUTERISATION OF REGISTRY OF DOCUMENTS<br />
Project details<br />
Introduction<br />
Finance Department, Government <strong>of</strong> West Bengal has taken steps to introduce<br />
ICT tools to make its Registration Offices more efficient and prompt by making<br />
registration and post registration services available to the citizen with greater<br />
speed and with improved quality. West Bengal is one <strong>of</strong> the leading states in the<br />
country where Registration Offices have been taken up for computerization.<br />
<strong>Objective</strong><br />
The CORD s<strong>of</strong>tware has been developed with the objective <strong>of</strong> keeping the<br />
Registration process very transparent to the citizen. It calculates the market value<br />
<strong>of</strong> the property automatically from the Market Value Database prepared through<br />
the CORD-MVDP s<strong>of</strong>tware and is capable <strong>of</strong> registering documents online with<br />
speed, reliability and transparency.<br />
Outcome<br />
Computerization takes care right from the presentation <strong>of</strong> documents to its digital<br />
scanning and its delivery to the citizen. Transparency could be achieved. The<br />
system automatically calculates Stamp Duty and Registration Fees payable under<br />
various Articles appropriate to the type <strong>of</strong> transaction being made and generates<br />
receipts. The s<strong>of</strong>tware auto allots serial numbers and then Permanent Document<br />
Number. Where the market value assessment does not require spot verification,<br />
the whole registration process gets completed within an hour. Improvement <strong>of</strong><br />
Post Registration service is also envisaged so that the citizen gets search results<br />
for a document and its certified copy immediately. Thus there is a significant<br />
improvement in the citizen service as well as a considerable increase in the<br />
revenue receipts for the Government.<br />
Functionality<br />
The broad functional areas covered by CORD are :<br />
<br />
Requisition Form Entry and Generation <strong>of</strong> Assessment Slip<br />
<br />
Deed Details Entry<br />
<br />
Receiving <strong>of</strong> Stamp Duty & Registration Fee and<br />
Generation <strong>of</strong> Permanent Document Number<br />
<br />
Photo and Fingerprint Capture<br />
<br />
Endorsement and Preparation <strong>of</strong> Signature Sheet<br />
<br />
Scanning <strong>of</strong> Deed<br />
<br />
Delivery <strong>of</strong> Deed<br />
<br />
Generation <strong>of</strong> Reports on Day End Account viz., Fee Book<br />
Register, Stamp Duty & Registration Fee Collection Report and Bank Draft<br />
Report<br />
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E-Governance at <strong>Howrah</strong><br />
<br />
<br />
<br />
Generation <strong>of</strong> various Management Reports viz., Monthly<br />
Revenue Report, Monthly Report to IGR for Document, Report on Exemptions,<br />
Statistics <strong>of</strong> Scanning & Delivery <strong>of</strong> Document etc.<br />
Generation <strong>of</strong> Reports related to Post Registration Service viz.,<br />
Market Value Monitoring Register, Index I Register, Index II Register, Index III<br />
Register, Index IV Register, Certified Copy etc.<br />
Various Queries viz., Status <strong>of</strong> Documents at a Glance, Status <strong>of</strong><br />
a Document, Summary <strong>of</strong> a Documents, Documents presented in a Particular<br />
Day etc.<br />
Implementation Status<br />
Implemented all over the <strong>District</strong> at one <strong>District</strong> Sub-Registration (DSR) Office,<br />
eight Additional <strong>District</strong> Sub-Registration (ADSR) Offices and one Sub-<br />
Registration (SR) Office viz., DSR Office <strong>Howrah</strong>, ADSR Office <strong>Howrah</strong>, ADSR<br />
Office Ranihati, ADSR Office Uluberia, ADSR Office Bagnan, ADSR Office<br />
Shyampur, ADSR Office Domjur, ADSR Office Bargachhia, ADSR Office Amta<br />
and SR Office Pancharul Samantanagar, in phases, during July 2007 to September<br />
2007.<br />
Technical Specificiations<br />
Development Platform : Windows 2000 Server, SQL Server 2000, Visual Basic<br />
6.0, Document Imaging S<strong>of</strong>tware and Crystal Report.<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
NIC has taken the lead role in all technical advice for the project as well as maintaining<br />
and upgrading CORD. Scope <strong>of</strong> the s<strong>of</strong>tware is being extended. New services are being<br />
suggested for its implementation with an aim to better the citizen service.<br />
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E-Governance at <strong>Howrah</strong><br />
G2G (Govt. to Govt. )<br />
G2C ( Govt. to Citizen)<br />
User Department<br />
Motor Vehicle Department<br />
<strong>Howrah</strong><br />
NATIONAL INFORMATICS CENTRE<br />
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VAHAN and SARATHI<br />
Introduction<br />
Project Details<br />
Road Transport plays a vital role in the economy <strong>of</strong> the Government. Hence<br />
introduction <strong>of</strong> Information and Communication Technology (ICT) to bring about<br />
modernization and efficiency in this Sector is not just important but crucial to the<br />
Country’s progress.<br />
Computerization in this Sector had been initiated by a number <strong>of</strong> State<br />
Governments, notably Delhi, Maharashtra, West Bengal, Bihar, Punjab, Goa and<br />
others. However, the approach was different for each State keeping in view only<br />
the local requirements. The shape <strong>of</strong> documents was also non-uniform. The<br />
differences in the user perception, local objectives and limited resources lead to<br />
widely different levels <strong>of</strong> computerization, s<strong>of</strong>tware functionality and level <strong>of</strong><br />
success.<br />
In the year 2000, Ministry <strong>of</strong> Road Transport and Highways (MoRTH) decided<br />
that in view <strong>of</strong> growing volumes, non-uniformity <strong>of</strong> document, heterogeneity <strong>of</strong><br />
data formats and huge cost <strong>of</strong> application s<strong>of</strong>tware it was important to evolve and<br />
implement standards. In 2002, NIC and MoRTH entered into a Memorandum <strong>of</strong><br />
Understanding (MoU) to develop core s<strong>of</strong>tware for Vehicle Registration and<br />
Driving License workflow process computerization.<br />
<strong>Objective</strong><br />
VAHAN (for Vehicle Registration) and SARATHI (for Driving License) s<strong>of</strong>twares<br />
have been developed with the objective <strong>of</strong> implementing uniform data structure<br />
for Registration <strong>of</strong> Vehicles and Issuance <strong>of</strong> Driving Licenses to facilitate<br />
creation <strong>of</strong> State and National Registers for RC (Registration Certificate) and DL<br />
(Driving License). The basic philosophy behind this is to usher in transparency,<br />
responsiveness and citizen friendly e-governance through computerization <strong>of</strong><br />
records and processes at the Transport Offices.<br />
Outcome<br />
Computerization has benefited the Government in terms <strong>of</strong> efficiency, revenues<br />
and transparency in information collected. It has ensured better services to the<br />
Citizen, transparent interface between the Government and the Citizen and<br />
proper implementation <strong>of</strong> the Central Motor Vehicle Act 1988 (CMVA) and<br />
Central Motor Vehicle Rules 1989 (CMVR).<br />
Total computerization <strong>of</strong> records and processes on a standardized s<strong>of</strong>tware has<br />
ensured management <strong>of</strong> the Transport Offices in an efficient manner.<br />
Some <strong>of</strong> the major highlights <strong>of</strong> VAHAN and SARATHI s<strong>of</strong>twares have been :<br />
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E-Governance at <strong>Howrah</strong><br />
<br />
Removal <strong>of</strong> various anomalies in the implementation <strong>of</strong><br />
Acts and Rules<br />
<br />
Integration <strong>of</strong> State based specific Tax models and PSV<br />
Badge models without compromising CMVA and CMVR<br />
<br />
Betterment in the whole process <strong>of</strong> management <strong>of</strong><br />
Registration Certificates and Driving Licenses in the Transport Offices<br />
<br />
Transparency in the whole process <strong>of</strong> management <strong>of</strong><br />
Registration Certificates and Driving Licenses and reduction in scope <strong>of</strong><br />
discretion by the implementing Officers<br />
<br />
Enabling <strong>of</strong> faster clearance <strong>of</strong> cases involved in accidents<br />
or fines<br />
<br />
Enabling <strong>of</strong> recovery <strong>of</strong> huge amounts in terms <strong>of</strong> tax<br />
arrears<br />
<br />
Ensuring that Driving Licenses cannot be issued in<br />
absentia as Biometrics has to be captured for every candidate<br />
<br />
Standard data elements in Registration Certificates and<br />
Driving Licenses<br />
<br />
Issuance <strong>of</strong> Registration Certificates and Driving Licenses<br />
in an industry standard format and media<br />
<br />
Digital signature <strong>of</strong> the issuing authority on Registration<br />
Certificates and Driving Licenses to ensure authenticity<br />
Authentic, easy to carry and durable documents<br />
(Registration Certificate and Driving License)<br />
<br />
Standardization <strong>of</strong> various coding patterns<br />
<br />
Making information available to various concerned<br />
agencies to perform their task better<br />
Functionality<br />
The broad functional areas covered by the Driving License s<strong>of</strong>tware are :<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Issue / Renewal <strong>of</strong> Learner License<br />
Change <strong>of</strong> address in Learner License (within region)<br />
Issue / Renewal <strong>of</strong> Driving License<br />
Issue <strong>of</strong> Duplicate Driving License<br />
Addition <strong>of</strong> new class <strong>of</strong> vehicle to Driving License<br />
Change <strong>of</strong> address in Driving License (within region)<br />
Change <strong>of</strong> name in Driving License<br />
Endorsement to drive vehicle, carriage carrying hazardous<br />
materials and goods<br />
Issue <strong>of</strong> Driver’s Badge<br />
Issue <strong>of</strong> NOC / CC<br />
Issue <strong>of</strong> Driving License to IDP / Defense Personnel<br />
Issue <strong>of</strong> DL Extract<br />
Implementation Status<br />
Implemented successfully at Motor Vehicles Department,<strong>Howrah</strong><br />
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E-Governance at <strong>Howrah</strong>
E-Governance at <strong>Howrah</strong><br />
Some Major Illustrations <strong>of</strong> Vahan & Sarathi<br />
Entry <strong>of</strong> Data based on receipt number<br />
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E-Governance at <strong>Howrah</strong><br />
Temporary Registration entry<br />
Surrender <strong>of</strong> Registration/Cancellation/Release<br />
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E-Governance at <strong>Howrah</strong><br />
Re-assignment <strong>of</strong> Registration Number<br />
Change <strong>of</strong> Registration Data<br />
- 50 -
Fitness/Inspection <strong>of</strong> Vehicle<br />
E-Governance at <strong>Howrah</strong><br />
- 51 -<br />
Road Tax Collection
E-Governance at <strong>Howrah</strong><br />
Cancellation <strong>of</strong> Fitness<br />
- 52 -<br />
Generation <strong>of</strong> Daily Account Statement User wise/ Consolidated
E-Governance at <strong>Howrah</strong><br />
Login Screen <strong>of</strong> DL s<strong>of</strong>tware ( Sarathi )<br />
Opening Screen- Sarathi<br />
( Driving License s<strong>of</strong>tware)<br />
Workflow as maintained in the s<strong>of</strong>tware<br />
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E-Governance at <strong>Howrah</strong><br />
To know the status through Inward number<br />
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Backlog entry screen<br />
E-Governance at <strong>Howrah</strong><br />
Final Approval <strong>of</strong> a License<br />
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E-Governance at <strong>Howrah</strong><br />
G2G (Govt. to Govt. )<br />
G2C ( Govt. to Citizen)<br />
User Department<br />
Block Development Office<br />
(BDO)<br />
NATIONAL INFORMATICS CENTRE<br />
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E-Governance at <strong>Howrah</strong><br />
PROVIDENT FUND INFORMATION SYSTEM FOR<br />
LANDLESS AGRICULTURAL LABOURERS<br />
Introduction<br />
The scheme named Provident Fund for Landless Agricultural Labourers or<br />
PROFLAL in short was introduced by the Government <strong>of</strong> West Bengal in the year<br />
1998. The purpose <strong>of</strong> the scheme is to provide a social security mechanism for<br />
the Landless Agricultural Labourers whereby the savings they make and the<br />
contributions made by the Government thereon are designed to stave <strong>of</strong>f the<br />
pecuniary hardships that invariably confront the labourers for most parts <strong>of</strong> their<br />
lives.<br />
The scheme is targeted for the Landless Agricultural Labourers in the age group<br />
<strong>of</strong> 18 to 50 years who are not recorded holders <strong>of</strong> more than 50 (Fifty) decimals<br />
<strong>of</strong> any class <strong>of</strong> land including homestead land and whose major source <strong>of</strong><br />
earnings is derived from their work as Agricultural Labourers, are eligible for<br />
the scheme. The beneficiary pays Rs. 10/- per month and the State Government<br />
also contributes an equivalent amount along with interest acquired on the total<br />
contribution. The maturity value is payable to the subscriber on attaining the age<br />
<strong>of</strong> 50 years. In the event <strong>of</strong> death <strong>of</strong> the subscriber before attaining the age <strong>of</strong> 50<br />
years, the amount payable to the subscriber shall be paid to his nominee or to his<br />
legal heir.<br />
The Gram Panchayats collect the fund from the subscribers and make day to day<br />
entry in the cash book <strong>of</strong> the Gram Panchayat. The Block Development Officers<br />
maintain the statement <strong>of</strong> accounts and deposit fund to the proper head <strong>of</strong> account<br />
in the Treasuries. The Block Development Officers accord sanction for final<br />
payment to the subscribers on maturity through the Treasuries concerned. Each<br />
<strong>of</strong> the subscribers is issued an Identity Card-cum-Pass Book, in which details <strong>of</strong><br />
subscriptions are noted, under the signature <strong>of</strong> the Secretary <strong>of</strong> the Gram<br />
Panchayat.<br />
As is very clear, the mode <strong>of</strong> operation and procedures involved in processing and<br />
preserving and disseminating information with regard to this PROFLAL calls for<br />
meticulous and methodical works that demand a great deal <strong>of</strong> application <strong>of</strong> mind<br />
and this can be best accomplished through the computer.<br />
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E-Governance at <strong>Howrah</strong><br />
<strong>Objective</strong><br />
COPIS has been developed with the aim to minimize the processing time in an<br />
effective manner for maintaining and disseminating information with regard to<br />
PROFLAL Accounts.<br />
Outcome<br />
The s<strong>of</strong>tware records and maintains up-to-date information <strong>of</strong> the PROFLAL<br />
Accounts. The interest acquired on the savings can be calculated as and when<br />
required and on a periodical basis for the benefit <strong>of</strong> the subscribers. We are also<br />
in a position to prepare and furnish Subscriber’s Slip in an effort to enable the<br />
subscribers to know the status <strong>of</strong> their savings and the amount credited in their<br />
favour immediately and effortlessly.<br />
Functionality<br />
The broad functional areas covered by the Information System are :<br />
<br />
Data Entry / Updation <strong>of</strong> PROFLAL Accounts using Form<br />
VIII and Form VIIA<br />
<br />
Master Entry <strong>of</strong> PROFLAL Accounts using Form IIB<br />
<br />
Scroll for next Financial Year<br />
<br />
Generation <strong>of</strong> Form VIII and Form IX<br />
<br />
Generation <strong>of</strong> Reports on Monthly Collection <strong>of</strong> a GP, Detailed<br />
Deposit <strong>of</strong> a Subscriber, List <strong>of</strong> Subscribers whose Payment is due etc.<br />
<br />
Recalculation in case <strong>of</strong> backlog / missing / wrong entries<br />
Implementation Status<br />
Version 1.1 <strong>of</strong> the s<strong>of</strong>tware implemented during 2005 at the Block level at twelve<br />
Block Development Offices (BDOs) <strong>of</strong> the <strong>District</strong> viz., BDO Amta-I, BDO Amta-<br />
II, BDO Bagnan-I, BDO Bagnan-II, BDO Uluberia-I, BDO Uluberia-II, BDO<br />
Shyampur-I, BDO Shyampur-II, BDO Panchla, BDO Sankrail, BDO<br />
Jagatballavpur and BDO Udaynarayanpur. The revised version i.e., Version 2.0<br />
<strong>of</strong> the s<strong>of</strong>tware is under implementation at these Offices.<br />
Technical Specification<br />
Development Platform : Windows 98, Visual Basic 6.0, MS Access 2000.<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
NIC is maintaining the s<strong>of</strong>tware and also improving upon the s<strong>of</strong>tware to suit the Scheme<br />
best. Regular training programmes are being conducted for the <strong>Official</strong>s <strong>of</strong> twelve Block<br />
Development Offices <strong>of</strong> the <strong>District</strong>.<br />
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E-Governance at <strong>Howrah</strong>
E-Governance at <strong>Howrah</strong><br />
Inst<br />
alla<br />
tio<br />
n<br />
Scr<br />
een<br />
(Fi<br />
g-<br />
1)<br />
2.4.3. Main Menu<br />
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E-Governance at <strong>Howrah</strong><br />
The Main Menu screen can be accessed to with appropriate Login &<br />
Password and can be used by both the Super User and the Ordinary User<br />
(created by the Super User), although their respective work areas will be set<br />
apart from each other. The screen will be shown as bellow :<br />
Main Menu Screen (Fig-3)<br />
New User creation screen (Fig-5)<br />
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E-Governance at <strong>Howrah</strong><br />
Block Name Entry Screen (Fig. 6)<br />
GP Name Entry Screen (Fig-7)<br />
2.4.5. Using Form VIII Register<br />
The next step is the FORM VIII data entry in respect <strong>of</strong> each subscriber.<br />
For doing this you have to choose the option from the Main Menu as : Data<br />
Entry / Updation -> Backlog Update-> Using Form VIII Register and the<br />
screen will be as :<br />
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E-Governance at <strong>Howrah</strong><br />
Data Entry/Update Option Screen (Fig-8)<br />
After Clicking the ‘Using Form VIII Register’ following Screen will appear:-<br />
Data Entry Screen (Fig-9)<br />
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E-Governance at <strong>Howrah</strong><br />
Backlog Entry / Updation screen (Fig. 10)<br />
2.4.9. FORM VIIA Entry/Updation<br />
Through this option you can also enter the “Subscriber’s details” as well as<br />
can modify the Subscriber, starting from name, address, nominee, account<br />
no., Gram Panchayat , date <strong>of</strong> entry , date <strong>of</strong> maturity etc. only. It should be<br />
noted that you will not be allowed to enter the subscription details for a<br />
subscriber. To modify an ‘Existing’ subscriber, the screen will become :<br />
:<br />
Form VIIA Updation Screen (Fig. 11)<br />
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E-Governance at <strong>Howrah</strong><br />
Form VIIA New Entry Screen (Fig. 12)<br />
2.5. Specific Operating Instructions<br />
2.5.1. Block Initialisation<br />
This option is used for removing the garbage data and make ready for<br />
fresh entry for a block. This is to be performed under super user mode,<br />
the “Block Initialisation”. For this you have to opt:<br />
TOOLS->INITIALISATION<br />
Block Initialisation Option Screen (Fig-13)<br />
Click Initialisation and the following Screen will appear.<br />
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E-Governance at <strong>Howrah</strong><br />
Block Initialisation Screen (Fig-14)<br />
Yearly Interest Change Option Screen (Fig-15)<br />
The screen will become after clicking the ‘Yearly Interest Change’<br />
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E-Governance at <strong>Howrah</strong><br />
Yearly Interest Change Screen (Fig-16)<br />
Account Number Change Option Screen ( Fig-17)<br />
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E-Governance at <strong>Howrah</strong><br />
After Clicking Account Number Change Following Screen will appear.<br />
Account Number Change Screen (Fig-18)<br />
Account Number Stop Screen (Fig-19)<br />
2.5.5. Scroll for Next Session<br />
Now to make entry for next session, enter through ‘Super User’ login &<br />
Password, by clicking “Tools Scroll For Next Session” as mentioned in the<br />
screen below.<br />
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E-Governance at <strong>Howrah</strong><br />
For Next Session Option Screen (Fig-20)<br />
Scroll<br />
After clicking “Scroll For Next Session”, following Screen will appear.<br />
:<br />
Scroll Complete Screen (Fig-22)<br />
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E-Governance at <strong>Howrah</strong><br />
Password Modification Screen (Fig-23)<br />
.<br />
Recalculation Option Screen (Fig. 24)<br />
Recalculation Screen (Fig.: 25)<br />
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E-Governance at <strong>Howrah</strong><br />
Bill Payment Option Screen (Fig.26 )<br />
4.2.1. Report Generating Options<br />
Bill Payment Master Screen (Fig.27)<br />
To generate various Reports <strong>of</strong> PROFLAL, you have to choose the option<br />
“REPORTS” from Main Menu. The screen will appear as:<br />
Report Generating Options Screen (Fig-28)<br />
4.2.1.1.Current Form VIII Report<br />
To get a report <strong>of</strong> ‘CURRENT FORM-VIII’, select REPORT CURRENT<br />
FORM- VIII and then the following screen will appear.<br />
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E-Governance at <strong>Howrah</strong><br />
Form-VIII Report Preparation Screen (Fig-29)<br />
A sample <strong>of</strong> such report <strong>of</strong> ‘Current Form-VIII’ is presented below for easy reference:<br />
Form-IX Report Preparation Screen (Fig-30)<br />
A sample report <strong>of</strong> ‘Current Form-IX’ is presented below for easy reference:<br />
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E-Governance at <strong>Howrah</strong><br />
Monthly Collection <strong>of</strong> GP option screen (Fig.31)<br />
And the corresponding screen will appear as<br />
Monthly Collection <strong>of</strong> GP Screen (Fig. 32)<br />
Here you have to give the ‘financial session’ and the corresponding ‘month’ (data<br />
available under combo box) and by clicking the “GENERATE” button you will<br />
get the detailed list <strong>of</strong> month-wise collection <strong>of</strong> all the gram-panchayats under a<br />
block for a particular financial session.<br />
A sample report is attached below :-<br />
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E-Governance at <strong>Howrah</strong><br />
Maturity List (Due) option screen (Fig. 33)<br />
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E-Governance at <strong>Howrah</strong><br />
Maturity List Due screen (Fig. 34)<br />
A sample report <strong>of</strong> ‘Maturity List (Due)’ is attached herewith.<br />
Payment Order (Due) option screen (Fig. 35)<br />
Now after clicking the ‘Payment Order (Due)’ option the screen will appear as:<br />
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E-Governance at <strong>Howrah</strong><br />
Payment Order (Due) Screen (Fig. 36)<br />
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E-Governance at <strong>Howrah</strong><br />
Detailed Deposit <strong>of</strong> a subscriber option screen (Fig. 37)<br />
Detailed Deposit <strong>of</strong> a subscriber screen (Fig. 38)<br />
Bill (Payment) Preparation option screen (Fig.39)<br />
Bill Payment Preparation Screen (Fig. 40)<br />
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E-Governance at <strong>Howrah</strong>
E-Governance at <strong>Howrah</strong><br />
G2G (Govt. to Govt. )<br />
G2C ( Govt. to Citizen)<br />
User Departments<br />
Public Grievance and Assistance Cell<br />
Central Verification Cell<br />
Rent Control Cell<br />
( Office <strong>of</strong> the <strong>District</strong> Magistrate)<br />
<strong>Howrah</strong><br />
NATIONAL INFORMATICS CENTRE<br />
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E-Governance at <strong>Howrah</strong><br />
PUBLIC GRIEVANCE REDRESSAL SYSTEM<br />
Introduction<br />
The Public Grievance & Assistance Cell deals with various petitions from the<br />
public. These petitions are received either directly from the petitioners or<br />
petitions are forwarded from Public Grievance Department, Writers’ Building,<br />
Kolkata or from Home (PAR) Department.<br />
On receipt <strong>of</strong> the same, the petitions are forwarded to the Superintendent <strong>of</strong><br />
Police or to the Officer-In-Charge / Inspector-In-Charge <strong>of</strong> the concerned Police<br />
Stations under whose jurisdiction the petitioners reside or to different<br />
Departments for enquiry. After the enquiry, report(s) is / are received and based<br />
on the enquiry report(s), action(s) is / are taken for disposal <strong>of</strong> the petitions /<br />
claims under intimation to the petitioners.<br />
<strong>Objective</strong><br />
The Public Grievance Redressal System has been developed with an aim to<br />
minimize the processing time in an effective manner for registering and<br />
maintaining up-to-date record <strong>of</strong> the grievances received from the Public.<br />
Outcome<br />
The system helps in keeping track <strong>of</strong> the grievances received and its redressal<br />
very efficiently thereby serving as a Management Information System (MIS) for<br />
the Government. The grievances can be managed and monitored in a better way<br />
through the computerized system thus benefiting both the Government and the<br />
Citizen. All the required reports are available in the system.<br />
Functionality<br />
The functionalities covered by the s<strong>of</strong>tware are :<br />
<br />
Registration <strong>of</strong> grievances<br />
<br />
Entry / Updation <strong>of</strong> Action taken on the grievances and<br />
Feedback received<br />
<br />
Generation <strong>of</strong> Daily / Monthly Report on grievances<br />
registered<br />
<br />
Generation <strong>of</strong> Acknowledgement, Note Sheet, Final Order,<br />
Order Sheet etc.<br />
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E-Governance at <strong>Howrah</strong><br />
<br />
<br />
<br />
Generation <strong>of</strong> Public Grievance Monthly and Quarterly<br />
Report to Commissioner<br />
Generation <strong>of</strong> various Reports based on Queries viz., Status<br />
<strong>of</strong> a Particular Case, Particular Enquiry Authority, Category Wise<br />
grievance details Till Date and for a Particular Month, Grievances<br />
Registered and Redressed for a Particular Period etc.<br />
Reminder generation<br />
Implementation Status<br />
The s<strong>of</strong>tware is under implementation at the Public Grievances and Assistance<br />
Cell.<br />
Technical Specification<br />
Development Platform : Windows 98, MS Visual FoxPro 6.0.<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
NIC is maintaining the s<strong>of</strong>tware and also improving upon the s<strong>of</strong>tware to suit the<br />
Department best.<br />
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E-Governance at <strong>Howrah</strong>
E-Governance at <strong>Howrah</strong><br />
Data Entry Menu<br />
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E-Governance at <strong>Howrah</strong><br />
Registration Format<br />
Feedback Entry Form<br />
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E-Governance at <strong>Howrah</strong><br />
Updating <strong>of</strong> Registration<br />
Report Menu<br />
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E-Governance at <strong>Howrah</strong><br />
VERIFICATION OF CHARACTER & ANTECEDENTS<br />
Introduction<br />
Verification <strong>of</strong> character and antecedents in respect <strong>of</strong> a candidate selected for<br />
recruitment to Central Government and its Undertakings is conducted by the VR<br />
Section <strong>of</strong> the Collectorate. When a candidate is selected for recruitment, a Police<br />
Verification Report is sought by the concerned Employer through the <strong>District</strong><br />
Magistrate <strong>of</strong> the district where the prospective employee resides normally. Such<br />
letters having been received by the VR Section is scrutinized thoroughly and<br />
registered and then sent to SP (DIB) for verification. SP (DIB) on receipt <strong>of</strong> the<br />
papers gets the cases enquired through his agency and sends his report to DIG<br />
(IB) West Bengal who finally sends his verification report to the <strong>District</strong><br />
Magistrate. The VR Section on the basis <strong>of</strong> such report <strong>of</strong> DIG (IB) West Bengal<br />
frames a report and finally sends it to the concerned Employer.<br />
In the entire process <strong>of</strong> verification, any backlog and procedural hazards causes<br />
delay in furnishing reports to the Employer. As a result, candidates selected and<br />
exherted to be appointed suffers. Hence, timely disposal <strong>of</strong> character verification<br />
reports and regular monitoring is a must. This can be best achieved through the<br />
use <strong>of</strong> computer.<br />
<strong>Objective</strong><br />
Character Verification Report Monitoring System has been developed for better<br />
management and monitoring <strong>of</strong> the task <strong>of</strong> issuing character verification reports<br />
by the <strong>District</strong> Administration in respect <strong>of</strong> the candidates selected for<br />
recruitment.<br />
Outcome<br />
The system facilitates auto-generation <strong>of</strong> Letters / Reminders to the SP (DIB) and<br />
also to the Employers with Memo Numbers, Daily / Weekly / Monthly Checklist<br />
Generation etc. Computerization has eliminated laborious and monotonous<br />
clerical works and the human errors in the manual process thus ensuring timely<br />
disposal <strong>of</strong> character verification reports.<br />
Functionality<br />
The broad functionalities covered by the Information System are :<br />
<br />
Entry <strong>of</strong> Data from Employer / SP (DIB)<br />
<br />
Generation and printing <strong>of</strong> Letter to SP (DIB) / Employer<br />
<br />
Generation and printing <strong>of</strong> Checklists - Daily, Weekly,<br />
Monthly<br />
<br />
Reminder generation and printing<br />
Implementation Status<br />
Implemented successfully at VR Section and running effectively for many years<br />
now.<br />
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E-Governance at <strong>Howrah</strong><br />
Technical Specification<br />
Development Platform : Novell Unixware 2.01, Multi-User SCO FoxBASE+<br />
2.1.1.<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
Necessary modifications in the s<strong>of</strong>tware are being carried out by NIC as per requirement<br />
from time to time. The s<strong>of</strong>tware is now to be ported to Windows environment after<br />
necessary modifications.<br />
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E-Governance at <strong>Howrah</strong><br />
LETTER AND FILE MONITORING SYSTEM (LFMS)<br />
Project Details<br />
Introduction<br />
Inorder to make Government Offices ready for prompt action in the present day, it<br />
is necessary that information system and data processing become perfect. Also<br />
routine and tedious manual jobs are to be avoided. This can be achieved through<br />
computerization and computerization <strong>of</strong> monitoring <strong>of</strong> receipt / despatch <strong>of</strong> letters<br />
and movement <strong>of</strong> files is the first and foremost step in this direction.<br />
<strong>Objective</strong><br />
Letter and File Monitoring System has been developed for the Government<br />
Offices located across West Bengal to help in (i) monitoring the letters received /<br />
despatched and (ii) monitoring file transfer, with an aim to improve tracking <strong>of</strong><br />
letters and files at the Offices <strong>of</strong> the Government <strong>of</strong> West Bengal thus improving<br />
the working process.<br />
Outcome<br />
The system is very user-friendly and can be used by anyone who is familiar with<br />
the procedures followed at the Receipt and Despatch Section. Very less data entry<br />
is required to be done by the implementing Department.<br />
The system helps the Department to find out quickly the Receipt / Despatch letters<br />
being received / send within the Department. Letter information with user<br />
security can be found out by supplying the key information <strong>of</strong> the letter. It also<br />
helps the Department to find out the latest position related to different letters<br />
being received by the Department and despatched from the Department at any<br />
time and action taken by the Department regarding the same.<br />
The system also helps the Department to find out quickly the latest position <strong>of</strong><br />
file(s) being transferred within the Department (in different Sections) or other<br />
Department, provided the entries related to transfer <strong>of</strong> files (during the time <strong>of</strong><br />
receipt and despatch) are properly entered at each point.<br />
Functionality<br />
The functionalities provided by the System are :<br />
<br />
Master Code Data Entry (Add, Modify & Delete)<br />
Department Code, Designation Code, Letter Type Code, Main Identity,<br />
Sub-Identity and File Type<br />
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E-Governance at <strong>Howrah</strong><br />
<br />
<br />
<br />
<br />
<br />
<br />
Office Specific Master Code Data Entry (Add, Modify &<br />
Delete)<br />
Section / Cell, Employee and File Master<br />
Reference Data Entry (Add, Modify & Delete)<br />
Diary No. Initialization, Despatch No. Initialization, Application User,<br />
Administrator User and Application Package Heading Information<br />
Letter Diaries and Despatch Data Entry (Add, Modify &<br />
Delete)<br />
File Transfer Data Entry (Add, Modify & Delete)<br />
Generation <strong>of</strong> standard Reports on Letter Receipt, Letter<br />
Despatch, File Status and its Printing<br />
Queries on Letter Receipt, Letter Despatch and File Status<br />
Implementation Status<br />
Under implementation at <strong>District</strong> Land & Land Reforms Office, <strong>District</strong> Election<br />
Office and <strong>District</strong> Planning Office.<br />
Technical Specification<br />
Development Platform : Windows 98, Visual Basic 6.0, MS Access 2000.<br />
Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
Other Departments are being taken up for implementation <strong>of</strong> the system.<br />
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Screenshots <strong>of</strong> LTFMS s<strong>of</strong>tware<br />
E-Governance at <strong>Howrah</strong><br />
Administrator Login Screen<br />
Initialisation <strong>of</strong> Department / Office<br />
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E-Governance at <strong>Howrah</strong>
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E-Governance at <strong>Howrah</strong>
E-Governance at <strong>Howrah</strong><br />
RENT CONTROL PACKAGE<br />
Introduction<br />
The Rent Control Section deals with the cases relating to disputes between the<br />
landlords and the tenants. When either <strong>of</strong> the parties disagree with the existing<br />
rent structure, the matter comes under the purview <strong>of</strong> the Rent Controller. The<br />
Rent Controller receives the rent amount from the tenant through challans and a<br />
case is initiated at the Rent Controller Court. After dismissal <strong>of</strong> the case at the<br />
Rent Controller Court, the accumulated rent amount is paid to the landlord.<br />
As the huge number <strong>of</strong> challans deposited by the tenants every month were not<br />
organized properly, the Cash Register could not be updated regularly. The<br />
payment delivery process was in a mess and payments to the concerned landlords<br />
could not be made even long after dismissal <strong>of</strong> the court cases.<br />
<strong>Objective</strong><br />
The Rent Control package has been developed with the objective <strong>of</strong> computerizing<br />
the process <strong>of</strong> rent deposit from the tenants and payment to the landlords through<br />
the Rent Control Section. It keeps track <strong>of</strong> the entire amount received by the Rent<br />
Controller on behalf <strong>of</strong> the landlords and payments made there<strong>of</strong> to the<br />
concerned landlords.<br />
Outcome<br />
Due to mismanagement in the Rent Control Section payments to the landlords<br />
could not be made since 1995. With implementation <strong>of</strong> the package, rent deposit<br />
challans could be organized and payments to the landlords could be started<br />
thereby fulfilling a long time public demand for payment delivery.<br />
Functionality<br />
The broad functionalities covered by the Information System are :<br />
<br />
Entry <strong>of</strong> Tenant Details<br />
<br />
Entry <strong>of</strong> Challan Details deposited by Tenants<br />
<br />
Generation <strong>of</strong> Intimation Card for delivery <strong>of</strong> payment to<br />
the Landlords<br />
<br />
Generation <strong>of</strong> Cash Ledger, Rent Deposit Report etc.<br />
Implementation Status<br />
Implemented successfully at the Rent Control Section during 2001 and the<br />
package was effectively in use till 2003 after which it was discontinued by the<br />
Department due to Departmental reasons.<br />
Technical Specification<br />
Development Platform : Windows 98, MS Access 2000.<br />
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Post Developmental / Post Implementation Role <strong>of</strong> NIC<br />
The package can be re-implemented, as it is, if the Department desires so and it can be<br />
further improved upon to suit the Department best.<br />
SCREENSHOTS-RENT CONTROL<br />
Opening Screen- Rent Control<br />
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Deposit Amount<br />
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Report View<br />
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G2G (Govt. to Govt. )<br />
G2C ( Govt. to Citizen )<br />
User Departments<br />
All Police Stations<br />
NATIONAL INFORMATICS CENTRE<br />
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National Informatics Centre (NIC) – An Introduction<br />
National Informatics Centre (NIC) is a premier Information Technology organization in<br />
India committed to providing state-<strong>of</strong>-the-art solutions for the Information and<br />
Communication Technology needs <strong>of</strong> the Government <strong>of</strong> India at all levels. NIC carries<br />
the distinction <strong>of</strong> being the largest IT organization in the country and has set up a<br />
satellite based nationwide computer communication network called NICNET having over<br />
1400 nodes connecting the National Capital, the State Capitals and the <strong>District</strong><br />
Headquarters to one another. The IT services <strong>of</strong> NIC range from Consultancy, S<strong>of</strong>tware<br />
Design & Development, Office Automation and Networking Services to Training, Video<br />
Conferencing, CAD, EDI, Multimedia and Internet Services including Web Site<br />
Development & Hosting. NIC has a nationwide presence with its <strong>of</strong>fices spread all across<br />
the country, from Leh to Andaman & Nicobar Islands.<br />
Common Integrated Police Application (CIPA)<br />
Common Integrated Police Application project was launched by the Ministry <strong>of</strong> Home<br />
Affairs, Government <strong>of</strong> India, for Police Stations, in association with National<br />
Informatics Centre. The present attempt is to build an infrastructure and mechanism to<br />
provide the basis for evolution <strong>of</strong> Crime & Criminal Information System based on CrPC.<br />
This infrastructure would be uniform across the country. With a view to reduce manual<br />
records / register maintenance at the Police Stations, it eliminates duplication and<br />
inconsistency in record keeping and facilitates maintenance <strong>of</strong> details <strong>of</strong> criminals.<br />
The ultimate goal <strong>of</strong> the computerization would be an integrated networked system with<br />
state-<strong>of</strong>-the-art hardware and s<strong>of</strong>tware in place for Police to access and use the<br />
information in their day to day work and to take decisions.<br />
‣ The major features <strong>of</strong> CIPA that can help Policing<br />
The most striking feature <strong>of</strong> the CIPA system developed by NIC is that it will instantly<br />
make available digitized data pertaining to all aspects <strong>of</strong> policing to <strong>of</strong>ficers at various<br />
levels. The system will ensure higher levels <strong>of</strong> transparency in police functioning, as the<br />
<strong>of</strong>ficers will have round-the-clock access to details and developments in investigations.<br />
That would not only mean better follow-up and watertight scrutiny <strong>of</strong> cases but will also<br />
instill confidence among the general public.<br />
The following are some <strong>of</strong> the specific issues <strong>of</strong> automating the Police Stations :<br />
• Significant reduction in manual register maintenance.<br />
• Keeping track <strong>of</strong> the status <strong>of</strong> cases.<br />
• Introducing element <strong>of</strong> transparency in the working <strong>of</strong> Police.<br />
• Facilitating Investigating Officer with availability <strong>of</strong> records.<br />
• Facilitating supervision by the Senior Officers.<br />
• Generating various reports required from time to time.<br />
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• Faster response to public.<br />
• Open Source s<strong>of</strong>tware tools for rollout at Police Stations.<br />
• Ownership <strong>of</strong> Application with Government for continuous support.<br />
‣ CIPA Modules<br />
The CIPA s<strong>of</strong>tware for the Police Stations is classified functionally into eight modules :<br />
1. Daily Station Diary<br />
2. Registration<br />
3. Investigation<br />
4. Prosecution<br />
5. Information<br />
6. Reports / Queries<br />
7. State Specific<br />
8. S<strong>of</strong>tware Administration<br />
The first 7 modules is for PS activities and the 8 th module is for system administration.<br />
1. Daily Station Diary<br />
When the information <strong>of</strong> non-cognizable <strong>of</strong>fence is given to a police <strong>of</strong>ficer, the<br />
substance, there<strong>of</strong>, is entered in a book known as General Diary or Station Diary or Non-<br />
Cognizable Report Register.<br />
This module facilitates the police <strong>of</strong>ficer to enter day-to-day activities taking place in the<br />
Police Station. The list <strong>of</strong> events include accidents, cash in hand, visit by convict, visit <strong>of</strong><br />
senior <strong>of</strong>ficials, sentry change etc. GD Entry No. is automatically generated by the<br />
system once the form is saved and is not editable.<br />
2. Registration<br />
Registration is the starting point <strong>of</strong> a case setting the Police in motion. This module<br />
facilitates the Duty Officer (DO) in registering a case by capturing the details <strong>of</strong><br />
complainant, accused, properties stolen / involved, victims, place and time <strong>of</strong> occurrence<br />
etc. FIR should be lodged in the respective police stations under whose jurisdiction the<br />
<strong>of</strong>fence is committed.<br />
In Registration module there are 9 major classifications which are listed below :<br />
• First Information Report<br />
• Missing Persons Report<br />
• Unclaimed Properties<br />
• Medico Legal Case<br />
• Unnatural Death<br />
• Deserter Case<br />
• Other Cases<br />
• FIR from other Police Stations (zero FIR)<br />
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• Non-Cognizable Case<br />
Once the registration type is selected the corresponding data screens will appear and data<br />
can be filled in. For each registration type the user can select the Acts and their<br />
corresponding Sections from the respective drop down list.<br />
3. Investigation<br />
This module facilitates the Investigating Officer (IO) to record the information <strong>of</strong><br />
developments / progresses as and when taking place / made by the IO during the course<br />
<strong>of</strong> investigation e.g. arrest / surrender <strong>of</strong> accused, seizure <strong>of</strong> properties, witness<br />
statements recorded etc. and also facilitate entering the text <strong>of</strong> his Case Diary.<br />
In Progress Type the following events are covered :<br />
• Crime Details captured<br />
• Chance Fingerprint Report received from expert<br />
• Accused / Victim / Property Details<br />
• Accused Arrested / Surrendered<br />
• Accused Fingerprints sent to FPB / NCRB matching<br />
• Accused Fingerprints Matching Report received from FPB / NCRB<br />
• Accused Information Sheet sent to concerned PS<br />
• Accused released on bail by Police / Court<br />
• Accused sent to Police Remand / Judicial Custody<br />
• Properties Seizure Form<br />
• Property deposited in Malkhana<br />
• Property matched with stolen / involved<br />
• Property released from Malkhana<br />
• Property sent for Analysis to FSL etc.<br />
• Property Analysis Report received from FSL etc.<br />
• Property presented in the Court<br />
• Witness Details captured<br />
• Missing Person reported<br />
• Missing Person traced<br />
• UIDB matched in the Missing Person<br />
• MLC deposited in Hospital<br />
• Injured Person Statement recorded / discharged<br />
• Dead Body sent for Postmortem<br />
• Dead Body handed over to relative / cremated after Postmortem<br />
• Postmortem Report received<br />
• Inquest Report sent to Magistrate<br />
• Inquest Report received from Magistrate<br />
• Alteration Memo<br />
• Case transferred to Other IO / PS / Agency<br />
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• Final Report / Charge Sheet generated<br />
• Final Report / Charge Sheet sent to Public Prosecutor<br />
• Final Report / Charge Sheet filed in the Court<br />
• Accused declared Proclaimed Offender<br />
• Accused Property Attachment Order<br />
• Accused Property attached<br />
• Accused Reward declared<br />
4. Prosecution<br />
This module facilitates the Investigating Officer (IO) to record the progress, taking place<br />
from time-to-time in the Case, during Prosecution i.e., from filing in the Court till it is<br />
disposed <strong>of</strong>f by the Court. Prosecution <strong>of</strong> a Case is allowed only if the ‘Final Report filed<br />
in the Court’ event is recorded while Investigation and is freezed.<br />
The following are the events <strong>of</strong> the Prosecution :<br />
• Hearing <strong>of</strong> the Case held in the Court<br />
• Witness Statement in the Court<br />
• Summon / Warrant issued by the Court<br />
• Summon / Warrant executed<br />
• Accused declared Proclaimed Offender<br />
• Accused Property Attachment Order<br />
• Accused Property attached<br />
• Accused Reward declared<br />
• Court Disposal Form received<br />
• Convict’s Fingerprints sent to FPB / NCRB for record<br />
5. Information<br />
This module facilitates in maintaining the Personal Record <strong>of</strong> the Criminals and updating<br />
it from time-to-time based on the information received from various sources.<br />
6. Reports / Queries<br />
This module generates various outputs required at different levels.<br />
7. State Specific<br />
Any additional Input and / or Output requirements developed by individual States are<br />
made available through this module.<br />
8. System Administration<br />
This module facilitates Creation <strong>of</strong> New User, Updating User Details, Changing<br />
Password, System Backup etc.<br />
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CIPA (Common Integrated Police Application)<br />
Logic & Flow<br />
Module I<br />
Registration<br />
Submodule<br />
Freezed<br />
Investigation<br />
1) FIR<br />
2) Missing Person<br />
Report<br />
3) Unclaimed Properties<br />
4) Medico legal Cases<br />
5) Unnatural Death<br />
6) Desertion Cases<br />
7) Other Cases<br />
8) Zero FIR<br />
9) Non Cognizable<br />
Report birth<br />
Progress<br />
Event<br />
IIF form<br />
II to<br />
IIF form<br />
V<br />
Case Diary<br />
Prosecution<br />
Reports and<br />
Queries<br />
Register Periodic Queries<br />
Module II<br />
DAILY STATION DIARY<br />
Registration Investigation Prosecution<br />
Report and<br />
Queries<br />
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SCREENSHOTS- CIPA<br />
The Opening Screen <strong>of</strong> CIPA<br />
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The<br />
Menus<br />
Console<br />
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Progress Events<br />
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GD ( General Diary ) Entry<br />
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