MITIE in healthcare brochure

CASE STUDY - St. George’s
Healthcare NHS Trust
Services provided:
• Catering;
• Domestic cleaning;
• Helpdesk;
• Vending.
What was the Trust looking for?
An experienced FM provider with
dedicated and motivated employees
to deliver improvements to the
hospital’s overall care, environment
and amenities. This included significant
investment in the provision of patient,
staff and hospitality catering services.
How did we help?
We carried out a full refurbishment of
the staff and visitor restaurant, including
a brand new servery, separate coffee
shop and new seating area. As a result
of our innovative re-design, we were
also able to hand back much needed
space for alternative use.
Highlights:
• We employed a catering development
specialist and a dietician to add value
to the existing catering offer;
• We extended our current remit
by taking full responsibility for the
procurement of all patient meals;
• We added all food and drink
vending services and the supply of
domestic consumables to our scope
of service, creating significant cost
savings for the Trust.