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MITIE in healthcare brochure

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Lean Six Sigma<br />

Lean Six Sigma –<br />

Innovation <strong>MITIE</strong> Style<br />

Our bus<strong>in</strong>ess<br />

improvement<br />

team is<br />

revolutionis<strong>in</strong>g<br />

our operations<br />

for your benefit<br />

<strong>MITIE</strong>’s expert team is revolutionis<strong>in</strong>g operational<br />

efficiency <strong>in</strong> Facilities Management<br />

Our highly specialised Lean Environment team has<br />

<strong>in</strong>troduced a leaner, greener and more efficient approach<br />

to clean<strong>in</strong>g that has a direct impact on your estate. This<br />

is based on Lean Six Sigma, the eng<strong>in</strong>eered process that<br />

is grounded on remov<strong>in</strong>g waste, whether that’s materials,<br />

resources, people, energy, or time. Lean Six Sigma also<br />

helps remove harmful environmental wastes.<br />

One of the ways <strong>in</strong> which we save time and resources<br />

is by process mapp<strong>in</strong>g ‘peaks and troughs’ <strong>in</strong> work<strong>in</strong>g<br />

practices, gett<strong>in</strong>g rid of the downtime that occurs<br />

dur<strong>in</strong>g the troughs. Downtime could <strong>in</strong>volve, for <strong>in</strong>stance,<br />

walk<strong>in</strong>g between wards or stores or go<strong>in</strong>g to another<br />

site on the same floor. Instead of just walk<strong>in</strong>g to another<br />

site our people clean along the way, thus turn<strong>in</strong>g that<br />

downtime <strong>in</strong>to another peak or productive time.<br />

We take CAD draw<strong>in</strong>gs of your build<strong>in</strong>gs and plot the<br />

best and most efficient routes. We do this by utilis<strong>in</strong>g<br />

our own bespoke lean software called Lean IT and<br />

build<strong>in</strong>g known productivities <strong>in</strong>to these new routes.<br />

It’s not enough just to create new routes us<strong>in</strong>g lean IT.<br />

Everyone on site who works for <strong>MITIE</strong> is tra<strong>in</strong>ed <strong>in</strong> the new<br />

techniques <strong>in</strong>volved. We have set up our own Lean Six<br />

Sigma Academy which tra<strong>in</strong>s our own employees <strong>in</strong> Lean<br />

Six Sigma, <strong>in</strong>clud<strong>in</strong>g recognised Foundation, Yellow and<br />

Green belt qualifications.<br />

Lean Six Sigma – just another <strong>MITIE</strong> <strong>in</strong>novation now<br />

sett<strong>in</strong>g the standards for a lean and green approach to<br />

Facilities Management <strong>in</strong> the health sector.<br />

09

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