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CHECKS 35890-35900.pdf - Kerr County

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Page 3 of 4<br />

Account number Telephone number Due date<br />

WI ndstrearn<br />

125975855 042 111 6026 September 16 20IC<br />

SUMMARY OF PAYMENTS AND ADJUSTMENTS<br />

I<br />

CREDITS OR OTHER ADJUSTMENTS 34 35 CR<br />

TOTAL PAYMENTS AND ADJUSTMENTS 34<br />

Payments you have made that do not appear on this bill as a credit<br />

should be subtracted from the Total Amount Due before you make<br />

your payment<br />

35 CR Past Due Amounts<br />

The Due Date on this bill refers to the current month s charges<br />

past due amounts must be paid immediately unless special payment<br />

1<br />

SUMMARY OF CURRENT CHARGES BY SERVICE PROVIDER arrangements have been made with windstream communications<br />

1<br />

i<br />

Service suspension for Past Due Payments<br />

WINOSTREAM 34 35<br />

past Based due on state some regulatory or all of your and notice service requirements may be suspended once your Charges<br />

bill is<br />

Total current Charges 9 Due 09 716 10<br />

X 34 3S may apply to suspend or reconnect service A deposit to reestablish<br />

your service may also be required<br />

SERVICE PROVIDER S<br />

If you have multiple telephone numbers further information concerning long<br />

If You ve Been slammed<br />

distance carrier<br />

i<br />

assignments for those additional lines is on record If you believe that the local exchange provider or the interexchange<br />

carrier named in this bill is not the one you chose or if you believe<br />

with windstream communications customer service<br />

there are unauthorized charges on this bill please contact Public<br />

Utility commission of Texas office of customer Protection PO<br />

Box 13326 Austin Texas 78711 3326 512 936 7120 or toll free<br />

1 WINDSTREAM CURRENT CHARGES in Texas at 1 888782 8477 Hearing and speech impaired<br />

service from 08 28 10 to 09 27 10 individuals with text telephone TTY may contact the Commission at<br />

3<br />

Toll charge inquiries call 1 800 8439214 512 9367136 when corresponding by mail please include your<br />

complaint and copies of the phone bills you believe show that your<br />

OPTIONAL SERVICE 34 35 carrier was changed Please contact windstream to switch your<br />

35 service back to the carrier of your choice<br />

i<br />

TOTAL OPTIONAL SERVICE CURRENT CHARGES 34<br />

TOTAL wINDSTREAM CURRENT CHARGES 34 35 Your Rights as a customer<br />

complete detailed information listing your rights as a customer is<br />

Non payment of basic and optional services WILL result in the disconnection<br />

contained in your windstream Communications telephone book starting<br />

of your local telephone service<br />

on page 8 This information concerns but is not limited to rates and<br />

a services grounds for termination of service resolution of billing<br />

disputes alternative payment plans your right to supervisory review and<br />

how to file a complaint with the Public Utility commission of Texas Also<br />

WINDSTREAM OPTIONAL SERVICE SUMMARY<br />

included are the hours address and telephone number of our business<br />

Description<br />

office where bills may be paid and information may be obtained<br />

111<br />

EKCH PLC GRD 3 SIMPLXPER 14M Qty34 34 00<br />

We encourage you to read the information contained in your telephone book<br />

COST OF SERVICE SURCHARGE 35 and to contact customer service at 830 8961111 or toll free at<br />

TOTAL OPTIONAL SERVICE MONTHLY SERVICE 34 35 1 800 896 8510 with any questions or problems<br />

R This information is provided to you pursuant to Section 26 31 a 2 of the<br />

o<br />

Public utility commission of Texas substantive Rules<br />

CUSTOMER REQUESTED ITEMIZED DETAIL OF LOCAL SERVICE CHARGES Para recibir information en l sobre sus derechos al consumidor de<br />

windstream communications favor<br />

de llamar al departamento de clientes al<br />

Taxes and prorated monthly charges are not included 830 896 1111 o gratis al 1 800 8966510<br />

Returned Checks<br />

p Quantity service Description Monthly charges<br />

returned check charge will be electronically deducted from Customer<br />

OPTI SERVICE<br />

account In some states a returned check charge may apply for each check<br />

34 ExCN PLC GRD 3 SIMPLXPER 14M 34 00<br />

returned For complete rules please contact us at 830 896 1111<br />

1<br />

Correspondence<br />

WINDSTREAM CUSTOMER INFORMATION<br />

If you wish to write to us please address your letter to windstream<br />

Communications 1720 calleria Boulevard charlotte NC 28270<br />

WINDSTREAM CUSTOMER MESSAGE<br />

Any<br />

The windstream communications<br />

business office is located at<br />

955 Water Street<br />

<strong>Kerr</strong>ville Texas 78028<br />

Hours 830 am 5 pm m F<br />

call 1 877520 5220 or visit www<br />

windstream cam<br />

General Intonation<br />

How to Pay Your Bill<br />

Please make your check or money order payable to windstream<br />

<strong>Kerr</strong>ville and write your customer number on your check If you<br />

rwewl pay by mail the payment slip that detaches from the first page<br />

should accompany your payment If you pay in person at an<br />

authorized payment location please bring your payment slip with you<br />

Please call windstream for the location of the nearest authorized<br />

payment location<br />

Questions About Your Bill<br />

if you have questions concerning your bill please call windstream<br />

communications at the number printed at the top of the first page or<br />

write to us at the address printed on the first page of this invoice<br />

Previous Payments

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