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CHECKS 35890-35900.pdf - Kerr County

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Page 3 of 4<br />

Account number Telephone number Due date<br />

w i n dstre am 125975856 042 111 6027 September 16 201C<br />

SUMMARY OF PAYMENTS AND ADJUSTMENTS Payments you have made that do not appear on this bill as a credit<br />

should be subtracted from the Total Amount Due before you make<br />

your payment<br />

CREDITS OR OTHER ADTUSTMENTS 34 35 CR<br />

TOTAL PAYMENTS AND ADJUSTMENTS 34 35 CR<br />

Past Due Amounts<br />

The Due Date on this bill refers to the current month s charges<br />

past due amounts must be paid immediately unless special payment<br />

SUMMARY OF CURRENT CHARGES BY SERVICE PROVIDER arrangements have been made with windstream communications<br />

WINDSTREAM 34 35 service suspension for Past Due Payments<br />

Based on state regulatory and notice requirements once your bill is<br />

rota current charges Due 09 16 10 qq 35 past due some or all of your service may be suspended charges<br />

may apply to suspend or reconnect service A deposit to reestablish<br />

your service may also be required<br />

SERVICEPROVIDER<br />

If you have multiple telephone numbers further information concerning long If You ve Been slammed<br />

distance carrier assignments for those additional lines is on record if you believe that the local exchange provider or the interexchange<br />

with windstream Communications customer service carrier named in this bill is not the one you chose or if you believe<br />

there are unauthorized charges on this bill please contact Public<br />

Utility commission of Texas office of customer Protection PO<br />

Box 13326 Austin Texas 78711 3326 512 936 7120 or toll free<br />

WIND<br />

TREAMCURRENTCHARGE<br />

in Texas at 1 888782 8477 Hearing and speech impaired<br />

service from 08 28 10 to 09 27 10 individuals with text telephone 1TY may contact the Commission at<br />

Toll charge inquiries call 1800 843 9214<br />

512 9367136 when corresponding by mail please include your<br />

complaint and copies of the phone bills you believe show that your<br />

OPTIONAL SERVICE 34 35 carrier was changed Please contact windstream to switch your<br />

TOTAL OPTIONAL SERVICE CURRENT CHARGES 34 35 service back to the carrier of your choice<br />

TOTAL WINDSTREAM CURRENT CHARGES 34 35 Your Rights as aCustomer<br />

Complete detailed information listing your rights as a customer is<br />

Non payment of basic and optional services WILL result in the disconnection contained in your windstream communications telephone book starting<br />

of your local telephone service on page 8 This information concerns but is not limited to rates and<br />

services grounds for termination of service resolution of billing<br />

disputes alternative payment plans your right to supervisory review and<br />

WINDSTREAM OPTIONAL SERVICE SUMMARY how to file a complaint with the Public utility Commission of Texas Also<br />

included are the hours address and telephone number of our business<br />

Description qty office where bills may be paid and information may be obtained<br />

EXCH PLC GRD 3 sIMPLXPER 1 4M 34 34 00<br />

8<br />

We encourage you to read the information contained in your telephone book<br />

COST OF SERVICE SURCHARGE<br />

35<br />

and to contact Customer service at 830 8961111 or toll free at<br />

TOTAL OPTIONAL SERVICE MONTHLY SERVICE 34 35<br />

1800 896 8510 with any questions or problems<br />

This information is provided to you pursuant to Section 26 31 t 2 of the<br />

S Public utility Commission of Texas substantive Rules I<br />

CUSTOMER REQUESTED ITEMiZED DETAIL OF LOCAL SERVICE CHARGES Para recibir information en espanol sabre sus derechos al consumidor de<br />

Windstream communications favor de llamar al departamento de clientes al i<br />

Taxes and prorated monthly charges are not included 830 896 1111 o gratis al 1 800896 8510<br />

e<br />

Quantity Service Returned checks<br />

Description monthly charges<br />

OPTIONAL SERVICE A returned check charge will be electronically deducted from customer<br />

N<br />

N 34 EXCH PLC GRD 3 SIMPLX PER 1 4M 34 account In some states a returned check charge may apply for each check<br />

n returned For complete rules please contact us at 830 8961111<br />

o<br />

WINDSTREAMCUSTOMERINFORMATION<br />

Correspondence<br />

If you wish to write to us please address your letter to Windstream<br />

Communications 1720 Galleria Boulevard Charlotte NC 28270<br />

WINDSTREAM CUSTOMER MESSAGE<br />

The Windstream communications<br />

l<br />

business office is located at 1<br />

955 Water Street<br />

<strong>Kerr</strong>ville Texas 78028<br />

Hours 830 am 5 pm M F<br />

call 1877 5205220 or visit www<br />

windstream com<br />

Any<br />

i<br />

1<br />

iF<br />

General Intonation<br />

How to Pay Your Bill<br />

Please make your check or money order payable to windstream<br />

<strong>Kerr</strong>ville and write your customer number on your check if you<br />

pay by mail the payment slip that detaches from the firstpage<br />

should accompany your payment If you pay in person at an<br />

authorized payment location please bring your payment slip with you<br />

Please call windstream for the location of the nearest authorized<br />

i<br />

payment location<br />

Questions About Your Bill r<br />

If you have questions concerning your bill please call windstream<br />

i<br />

Communications at the number printed at the top of the first page or 1<br />

write to us at the address printed on the first page of this invoice<br />

i<br />

Previous Payments<br />

si<br />

p<br />

1

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