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CHECKS 35890-35900.pdf - Kerr County

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Page 3 of 4<br />

Account number Telephone number Due date<br />

Windstream 125966035 042 111 7208 September 16 201C<br />

SUMMARY OF PAYMENTS AND ADJUSTMENTS<br />

Previous Payments<br />

Payments you have made that do not appear on this bill as a credit<br />

CREDITS OR OTHER ADJUSTMENTS 12 CR should be subtracted from the Total Amount Due before you make<br />

TOTAL PAYMENTS AND ADJUSTMENTS 12 CR<br />

your payment<br />

Past Due Amounts<br />

The Due Date on this bill refers to the current month s charges<br />

SUMMARY OF CURRENT CHARGES BY SERVICE PROVIDER<br />

past due amounts must be paid immediately unless special payment<br />

12 arrangements have been made with Windstream Communications<br />

WINDSTREAN 12<br />

Total current charges Due 09 16 10 12 service suspension for Past Due Payments<br />

Based on state regulatory and notice requirements once your bill is<br />

past due some or all of your service may be suspended Charges<br />

SERVICEPROYIDER<br />

may apply to suspend or reconnect service A deposit to reestablish<br />

If you have multiple telephone numbers further information concerning long your service may also be required<br />

distance carrier assignments for those additional lines is on record<br />

with Windstream communications Customer service<br />

If You ve Been slammed<br />

If you believe that the local exchange provider or the interexchange<br />

carrier named in this bill is not the one you chose or if you believe<br />

there are unauthorized charges on this bill please contact Public<br />

utility commission of Texas office of customer Protection PD<br />

WINDSTREAMCURRENTCHARGES<br />

service from 08 28 10 to 09 27 10 Box 13326 Austin Texas 78711 3326 512 9367120 or toll free<br />

Toll charge inquiries call 1800843 9214 in Texas at 1 888 782 8477 Hearing and speech impaired<br />

individuals with text telephone TTY may contact the commission at<br />

OPTIONAL SERVICE 12 512 936 7136 when corresponding by mail please include your<br />

TOTAL OPTIONAL SERVICE CURRENT CHARGES 12 complaint and copies of the phone bills you believe show that your<br />

carrier was changed Please contact Windstream to switch your<br />

TOTAL W1NOSTREAM CURRENT CHARGES 12 service back to the carrier of your choice<br />

Non payment of basic and optional services WILL result in the disconnection Your Rights as a customer<br />

of your local telephone service complete detailed information listing your rights as a customer is<br />

contained in your Windstream communications telephone book starting<br />

on page 8 This information concerns but is not limited to rates and<br />

WINDSTREAM TIONAL SERVICE SUMMARY services grounds for termination of service resolution of billing<br />

disputes alternative payment plans your right to supervisory review and<br />

Description Qty how to file a complaint with thePublic Utility commission of Texas Also<br />

UCH PLC GRD 3 SIMPLXPER 14M 8 800<br />

included are the hours address and telephone number of our business<br />

EXCH PLC GRD3 CHG 1 400<br />

office where bills may be aid and information may be obtained<br />

COST OF SERVICE SURCHARGE 12<br />

w We encourage you to read the information contained in your telephone book<br />

TOTAL OPTIONAL SERVICE MONTHLY SERVICE 12<br />

and to contact customer service at 830 896 1111 or toll free at<br />

8g<br />

m<br />

1 800 8968510 with any questions or problems<br />

This information is provided to you pursuant to section 26 31 a 2 of the<br />

S<br />

CUSTOMER REQUSTED ITEMIZED DETAIL OF LOCAL SERVICE CHARGES Public utility commission of Texas substantive Rules<br />

Para recibir information en espanol sabre sus derechos al consumidor de<br />

HTaxes and prorated monthly charges are not included Windstream Communications favor de llamar al departamento de clientes al<br />

N<br />

830 8961111 o gratis al 1 800 896 8510<br />

g Quantity service Description Monthly Charges<br />

Returned Checks<br />

OPTIONAL SERVICE<br />

R<br />

8 EXCH PLC GRD3 14 800<br />

A returned check charge will be electronically deducted from customer<br />

EXCH PLC GRO3ExMIN cHG 400<br />

account In some states a returned check charge may apply for each check<br />

returned For complete rules please contact us at 830 896 1111<br />

Any<br />

WINDSTREAM CUSTOMER INFORMATION<br />

correspondence<br />

If you wish to write to us please address your letter to Windstream<br />

Communications 1720 Galleria Boulevard Charlotte Nc 28270<br />

WINDSTREAM CUSTOMER MESSAGE<br />

The windstream communications<br />

business office is located at<br />

955 Mater street<br />

<strong>Kerr</strong>ville Texas 78028<br />

Hours 830 am 5 pm M F<br />

call 1 877 5205220 or visit www<br />

windstream ccm<br />

General Information<br />

How to Pay Your Bill<br />

Please make your check or money order payable to windstream<br />

aro <strong>Kerr</strong>ville and write your customer number on your check<br />

If you<br />

pay by mail the payment slip that detaches from the first page<br />

should accompany your payment If you pay in person at an<br />

authorized payment location please bring your payment slip with you<br />

Please call windstream for the location of the nearest authorized<br />

payment location<br />

Questions About Your Bill<br />

If you have questions concerning your bill please call windstream<br />

Communications at the number printed at the top of the first page or<br />

write to us at the address printed on the first page of this invoice

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