ANNUAL REPORT - The Petroleum Institute
ANNUAL REPORT - The Petroleum Institute
ANNUAL REPORT - The Petroleum Institute
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<strong>The</strong> <strong>Petroleum</strong> <strong>Institute</strong> | Annual Report - Academic Year 2011 - 2012<br />
many services were limited as compared to<br />
the male campus. In some cases, the female<br />
students had been expected to travel across<br />
campus to the Habshan building for routine<br />
issues. This project was started in order to<br />
remedy the inequity in services provided to<br />
the male and female students and to provide<br />
a central and convenient location for students<br />
to access all services without unnecessary<br />
runaround.<br />
<strong>The</strong> Registrar’s Office created the<br />
organization, workflow, manuals, and worked<br />
with IT to develop the helpdesk for tracking<br />
student issues for the SOS. During the Fall<br />
2011 semester, over 1200 work orders were<br />
processed in the Arzanah SOS. <strong>The</strong> bar graph<br />
below illustrates the types of work orders<br />
processed during the first three months:<br />
Center for Higher Education Data<br />
and Statistics (CHEDS)<br />
His Excellency Sheikh Al Nahyan Bin Mubarak<br />
Al Nahyan issued decree No 347/year 2011 on<br />
12 December 2011, establishing the Center for<br />
Higher Education Data and Statistics (CHEDS).<br />
<strong>The</strong> primary responsibility of CHEDS is to<br />
gather a comprehensive data set from each<br />
higher education institution within the United<br />
Arab Emirates for the purposes of producing<br />
an annual report on higher education for the<br />
Minister.<br />
<strong>The</strong> Registrar’s Office was tasked with creating<br />
enrollment reports and collecting data to<br />
comply with certain areas of the CHEDS<br />
mandate. <strong>The</strong> Registrar Office worked<br />
closely with Institutional Research and other<br />
PI departments in this initiative.<br />
Registrar’s Office Intranet<br />
In collaboration with IT, the Registrar’s Office<br />
completed its first draft of their intranet.<br />
<strong>The</strong> intranet will contain much of the same<br />
information as the Registrar’s Office page on<br />
the PI web with several notable additions. For<br />
students, the new intranet will have a grade<br />
90