Aastra 5370/Aastra 5370ip - This page is no longer valid

Functions with Aastra Alarm Server
Supplementary features
If a Aastra Alarm Server is integrated in your Aastra communications system, the
following additional features are also available on your phone.
Direct response
Direct response [b] is mainly used by nursing staff in the health care sector or in a care
facility as well as in all other fields where an Aastra Alarm Server is used.
A patient needs help and presses the alarm button. The Aastra Alarm Server sends a
visual (e.g. “Alarm Room 20”) and during 10 seconds also an acoustic alarm signalling
to the responsible nursing staff's phone. Using the Direct response function the nursing
staff can set up a call connection to the patient. The patient's phone automatically
answers the call in hands-free mode and enables the nursing staff to ask about the
patient's condition and to take the appropriate measures.
The use of this feature is subject to the following prerequisites:
Staff phone:
Your phone must be capable of signalling alarm signals from the Aastra Alarm Server.
Patient phone:
The patient phone must support the Announcement function and allow hands-free
operation. Both settings have to be activated. If the phone does not support this function,
the response procedure is as follows:
• Analogue phones ring in the normal way. The patient himself must answer the call.
• Aastra system phones set up a one-way call connection: as with an announcement
the patient hears the nursing staff, but the nursing staff cannot hear the patient. A
conversation can only be had once the patient answers the phone.
What happens if a nursing staff is busy or doesn't answer the alarm, or if no connection
can be set up depends on the system configuration of the Aastra Alarm Server.
Contact your system administrator for more information.
Direct response after an alarm has been triggered:
Patient needs help and presses the alarm button.
Direct response Speaking directly with patients:
Press the Direct response Foxkey on the staff phone.
➔Nursing staff's phone sets up a connection with the patient's phone.
Patient's phone automatically answers in hands-free mode.
Aastra 5370/Aastra 5370ip 75
eud-1281/1.3 – R3.0 – 04.2013