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Further information The following sections contain more useful information about your phone. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Declaration Open Source Software (Aastra 5370ip). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Communication system and software versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 126 Aastra 5370/Aastra 5370ip eud-1281/1.3 – R3.0 – 04.2013
Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see chapter "Installation and first-time operation", page 114). Handset off-hook, no dialling tone, no display Make sure the phone cord is correctly plugged in to both the phone and the LAN socket (see chapter "Installation and first-time operation", page 114). Display shows "Not configured", handset off-hook, no dial tone Your phone has not been assigned a call number. Contact your system administrator for more information. The display reads: "Trying to register" The telephone cannot be registered. Contact your system administrator for more information. Display is working, but connection is not possible Your phone may be locked. Unlock your phone (see chapter "Unlocking your phone", page 60). Freely configurable keys cannot be configured The configuration may be locked. Unlock your phone (see chapter "Unlocking your phone", page 60). The key for a reconfiguration may be locked in the system. Contact your system administrator for more information. The expansion key module Aastra M530/Aastra M535 possibly has not sufficient power supply. Contact your system administrator for more information. Insufficient display contrast The setting for the display contrast is inadequate. Change the setting (see chapter "Setting the display", page 85). Impaired sound quality during hands-free operation The sound quality can be affected if the volume is too loud – turn down the volume. If the sound quality fluctuates, contact your system administrator. Only emergency calls are possible You may want to telephone from a Free Seating phone, but have not logged on to it. Log on to the phone (see Chapter "Free seating", page 72). Phone calls can be made, but no names are displayed; the key configuration is missing, and the phone does not respond to function commands Restricted mode following a software update without update licence. Note: For all other messages, faults and questions you may have, contact your system administrator. Aastra 5370/Aastra 5370ip 127 eud-1281/1.3 – R3.0 – 04.2013
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Content Welcome... . . . . . . . .
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Product and safety information The
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Product and safety information The
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Product and safety information Excl
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Product and safety information Docu
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Key designations and sockets Operat
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Operating and display elements Disp
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Dialling and phoning The following
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Dialling and phoning Making calls T
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Dialling and phoning Using your pho
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Using the display and operating ele
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Supplementary features The followin
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Supplementary features Dialling fro
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Supplementary features Pick up the
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Supplementary features Selecting wi
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Supplementary features To answer th
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Supplementary features Answering ca
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Supplementary features Receiving an
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Supplementary features Brokering be
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Supplementary features [P] To retri
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Organising absences from the desk S
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Supplementary features Notes: • E
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Supplementary features Forwarding c
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Supplementary features Forwarding t
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Supplementary features Locking your
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Voice messages and text messages Su
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Supplementary features New Scroll t
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Supplementary features Answer Confi
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Supplementary features ☛ ☛ 1.
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Supplementary features Suppressing
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Supplementary features When your sy
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Supplementary features Log out Note
Page 75 and 76: Functions with Aastra Alarm Server
Page 77 and 78: Supplementary features Hotline Alar
Page 79 and 80: Supplementary features Organisation
Page 81 and 82: Supplementary features Line keys Th
Page 83 and 84: Supplementary features Park call on
Page 85 and 86: Personalizing your phone Display Th
Page 87 and 88: Setting the ringing properties (Aud
Page 89 and 90: Hands-free and headset settings Per
Page 91 and 92: Personalizing your phone General se
Page 93 and 94: Personalizing your phone Enter the
Page 95 and 96: Personalizing your phone Protect yo
Page 97 and 98: Personalizing your phone Editing or
Page 99 and 100: Personalizing your phone Configurin
Page 101 and 102: Configuring presence/presence profi
Page 103 and 104: Personalizing your phone Configurin
Page 105 and 106: Personalizing your phone Storing a
Page 107 and 108: Personalizing your phone Answer Set
Page 109 and 110: Personalizing your phone Function P
Page 111 and 112: Personalizing your phone Answer Set
Page 113 and 114: Personalizing your phone Formulatin
Page 115 and 116: Installation and first-time operati
Page 117 and 118: Setting up and mounting the phone I
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Page 129 and 130: Further information Communication s
Page 131 and 132: Selecting with configurable Foxkey
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