The Pulse November/December 2010 - NHS Lanarkshire
The Pulse November/December 2010 - NHS Lanarkshire
The Pulse November/December 2010 - NHS Lanarkshire
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NEWS FOR <strong>NHS</strong> LANARKSHIRE STAFF • NOVEMBER/DECEMBER <strong>2010</strong><br />
Page 3<br />
Craig Brown supports<br />
FAST stroke campaign<br />
Pages 10&11<br />
New system<br />
explained<br />
WINTER WARNING<br />
extra pressures winter illnesses It will remind people to check<br />
bring. For them to work effectively in advance that they have enough<br />
PROTECTION:<br />
Vaccinations and vigilance<br />
we need all staff to play their part. of their regular medicines to<br />
Janet<br />
“We are grateful for their hard cover the holiday period.<br />
Saunders,<br />
against viruses will help us work to ensure that we are well <strong>The</strong> public will also be<br />
occupational<br />
prepared for whatever this winter advised to stock up<br />
staff nurse,<br />
brings, particularly those staff who their home medicine<br />
gives Mary<br />
fight off the winter blues<br />
will be working over the Christmas cabinet with overthe-counter<br />
clinical support<br />
Gilchrist,<br />
and New Year period.”<br />
ALL staff are being asked to make service is expected to be particularly<br />
busy at these times.<br />
involves all parts of <strong>NHS</strong><br />
coughs and colds.<br />
annual flu<br />
<strong>The</strong> <strong>Lanarkshire</strong> winter plan remedies for<br />
worker, her<br />
sure <strong>NHS</strong> <strong>Lanarkshire</strong> is ready for<br />
winter – our busiest time of year. Demand on hospital beds and <strong>Lanarkshire</strong>, including GP<br />
<strong>The</strong> national Be<br />
vaccination<br />
A comprehensive plan has been<br />
put in place with our partner<br />
agencies to cope with the extra<br />
pressures this time of year brings.<br />
Staff can help us get ready for<br />
winter by:<br />
q Making sure they know their<br />
own service’s particular plans or<br />
arrangements<br />
services is expected to be at its<br />
highest following the public<br />
holiday period, from early<br />
January <strong>2010</strong>.<br />
Director of South<br />
<strong>Lanarkshire</strong><br />
Community<br />
Health<br />
Partnership<br />
Alan Lawrie,<br />
surgeries, the primary care outof-hours<br />
service, pharmacies,<br />
hospitals, as well as local authority<br />
and ambulance services. <strong>The</strong> plan<br />
has been worked up with<br />
partners including the<br />
councils in north and<br />
south <strong>Lanarkshire</strong>,<br />
the Scottish<br />
Ambulance Service<br />
Ready For Winter<br />
leaflets are being<br />
distributed to <strong>NHS</strong><br />
<strong>Lanarkshire</strong> premises<br />
during <strong>November</strong> and<br />
<strong>December</strong>. Staff are<br />
asked to look out for these<br />
leaflets and pass copies to<br />
family and friends.<br />
We have robust executive<br />
and <strong>NHS</strong> 24.<br />
<strong>The</strong> <strong>NHS</strong> <strong>Lanarkshire</strong> website will<br />
director<br />
A national and<br />
plans in place<br />
responsible<br />
local Be Ready For<br />
also have a winter health section at<br />
to prepare for for winter<br />
Winter public information<br />
campaign is will be other winter health advice,<br />
www.nhslanarkshire.org.uk and there<br />
the extra pressures planning,<br />
said: “We<br />
also being launched including pharmacy festive<br />
winter illnesses bring<br />
know that<br />
to encourage<br />
opening times on<br />
winter is always<br />
people to plan www.nhsinform.co.uk<br />
q Protecting their patients and<br />
themselves by taking up – and<br />
making sure patients take up –<br />
the offer of a flu vaccination. See<br />
page 15 for more information<br />
q Ensuring they are up to date<br />
with the latest guidance and<br />
procedures for preventing and<br />
managing norovirus (winter<br />
vomiting virus). See page 8 for<br />
more information.<br />
This festive season there will<br />
be two four-day periods of<br />
weekend/public holidays, with<br />
GP surgeries closed between<br />
25-28 <strong>December</strong> and 1-4<br />
January. <strong>The</strong> out-of-hours<br />
one of the busiest<br />
times for our<br />
services.<br />
“We have robust<br />
plans in place<br />
to prepare<br />
for the<br />
ahead and ensure<br />
they know what<br />
services to access if<br />
they become ill.<br />
ALSO INSIDE<br />
NEWS ACROSS THE DIVISIONS • TRAINING UPDATE • YOUR STORIES • YOUR HEALTH AND LIFESTYLE
2<br />
the<strong>Pulse</strong><br />
GENERAL NEWS<br />
Contents<br />
FIRST STEPS: Help for single mums. See page 14<br />
2-9 GENERAL NEWS<br />
Health Secretary Nicola Sturgeon gets shown round<br />
a new electronic pharmacy in Shotts; staff get ready<br />
for an HMIe inspection; <strong>NHS</strong> <strong>Lanarkshire</strong> becomes<br />
first health board to offer bisphosphonate injections.<br />
10-11 PATIENT MANAGEMENT SYSTEM<br />
Discover how patient management will change<br />
under the new electronic system.<br />
12-14 LOCAL, DISTRICT, PARTNERSHIP NEWS<br />
Couple raises £10,000 for Sands Wishaw group;<br />
Dalziel Centre benefits from snooker champion<br />
John Higgins’ Mr & Mrs gameshow success.<br />
17 COMPETITIONS/PUZZLES<br />
Enter our panto competition for family tickets to<br />
see Robin Hood and his merry men this Christmas.<br />
20 ACHIEVEMENTS<br />
RAF promotes reservist radiographer Sam Wadelik.<br />
Got a story?<br />
If you have any ideas,<br />
stories or features you<br />
would like to see included, or<br />
would just like to tell us what you<br />
think of <strong>The</strong> <strong>Pulse</strong>, please get in<br />
touch with a member of the<br />
editorial team...<br />
Martin Stirling<br />
01698 245069<br />
Michelle Nobes<br />
(Hairmyres)<br />
01355 585325<br />
Editorial policy<br />
As the staff newspaper of <strong>NHS</strong> <strong>Lanarkshire</strong>, <strong>The</strong> <strong>Pulse</strong> aims to celebrate<br />
the work and achievements of staff and services. It also shares<br />
information about the changes and issues that affect staff at work. We<br />
would like to hear your thoughts and suggestions about the kind of<br />
stories you would like to see in <strong>The</strong> <strong>Pulse</strong>. Contact the team (below)<br />
with your stories, comments and ideas.<br />
Christine McNeill<br />
(Monklands)<br />
01236 713065<br />
Yvonne Ross<br />
(Wishaw General)<br />
01698 366558<br />
<strong>The</strong> deadline for<br />
contributions to<br />
the next issue<br />
26 <strong>November</strong>.<br />
© South <strong>Lanarkshire</strong> Council<br />
CONGRATULATIONS: From left,<br />
Alasdair MacLullich, Pamela<br />
Milliken, head of clinical<br />
governance and risk management,<br />
Marie Cerinus and Paul Wilson<br />
CELEBRATING<br />
YOUR SUCCESS<br />
More than<br />
200 health<br />
professionals<br />
attend event<br />
HUNDREDS of health workers were<br />
congratulated for their hard work<br />
and their successes in 2009/10 at<br />
the eighth annual Celebrating<br />
<strong>Lanarkshire</strong> conference.<br />
More than 200 nurses, midwives,<br />
allied health professionals<br />
(NMAHPs), their students and<br />
support workers attended the event,<br />
held at the University of the West<br />
of Scotland.<br />
Dr Marie Cerinus, director of<br />
NMAHP Practice Development at<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>, said: “<strong>The</strong> overall<br />
aim of Celebrating <strong>Lanarkshire</strong> <strong>2010</strong><br />
was to celebrate success in improving<br />
quality in <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
“It celebrated the contribution<br />
made by many clinical staff to<br />
improve quality in health and health<br />
care in <strong>NHS</strong> <strong>Lanarkshire</strong> through<br />
a focus on children, adults and<br />
older people.<br />
“It also provided the opportunity to<br />
share information on improving<br />
quality to support all staff to continue<br />
to grow and develop as clinicians,<br />
leaders and managers to further<br />
enhance health, care and experience.”<br />
Speakers at the event included<br />
Geoff Lachlan, former consultant<br />
general surgeon and now researcher<br />
in spirituality and health, Alasdair<br />
MacLullich, professor of geriatric<br />
medicine at the University of<br />
Edinburgh, and Paul Wilson, <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s executive director<br />
of NMAHPs.<br />
Paul said: “In addition to a range<br />
of presentations on relevant health<br />
topics and developments, there<br />
were also market stalls and time to<br />
network with other health workers<br />
to ensure we share information and<br />
ideas for good practice.<br />
“By bringing everyone together,<br />
we are not only celebrating areas<br />
of excellence in health care but<br />
also providing the opportunity to<br />
learn from each other to improve<br />
patient care.”<br />
Blood borne virus conference well received<br />
LANARKSHIRE Blood Borne Virus<br />
(BBV) Networks held a successful<br />
conference in October which raised<br />
awareness of Hepatitis and HIV.<br />
About 200 delegates from across<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>, the voluntary<br />
sector, service users and carers, and<br />
staff from north and south<br />
<strong>Lanarkshire</strong> councils attended.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s chairman Ken<br />
Corsar, who chaired the morning<br />
session of the conference, said: “At<br />
the core of the conference was the<br />
real experiences and life stories from<br />
those who are affected by Hepatitis<br />
and HIV.<br />
“<strong>The</strong> role of carers was also highlighted<br />
as the impact on children<br />
and families living with and affected<br />
by Hepatitis and HIV.<br />
“We heard about the reality of<br />
being diagnosed, experiences of<br />
those going through treatment and<br />
of those living with Hepatitis and<br />
HIV as a long-term condition, and<br />
about the persistence of discrimination<br />
and stigma.<br />
“<strong>The</strong> conference should<br />
strengthen our resolve to play our<br />
part in challenging attitudes,<br />
prejudice and practice which<br />
discriminates and stigmatises.”<br />
Harry Stevenson, executive<br />
director of social work services<br />
at South <strong>Lanarkshire</strong> Council<br />
NETWORK: From left<br />
Harry Stevenson, Ken<br />
Corsar, Dr Harpreet<br />
Kohli, Duncan Mackay<br />
and Dr John Logan<br />
chaired the afternoon session of<br />
the conference and other speakers<br />
were Duncan Mackay, head of<br />
social work development with<br />
North <strong>Lanarkshire</strong> Council,<br />
Felicity Naughton, sexual health<br />
and HIV programme implementation<br />
manager, Scottish<br />
Government, and members of the<br />
<strong>Lanarkshire</strong> BBV network.caption
the<strong>Pulse</strong><br />
NOVEMBER/DECEMBER <strong>2010</strong> GENERAL NEWS<br />
3<br />
FAST response<br />
can save lives<br />
Football manager Craig Brown is helping to raise<br />
awareness of how we can all recognise when someone<br />
is suffering a stroke and how to help them<br />
MOTHERWELL manager Craig<br />
Brown has teamed up with <strong>NHS</strong><br />
<strong>Lanarkshire</strong> and Chest Heart &<br />
Stroke Scotland (CHSS) to promote<br />
the FAST stroke awareness<br />
campaign.<br />
<strong>The</strong> aim of the FAST campaign is<br />
to promote the message that a stroke<br />
is a medical emergency and people<br />
should think FAST and call 999.<br />
Craig Brown said: “More than<br />
1000 people in <strong>Lanarkshire</strong> have a<br />
stroke every year and, contrary to<br />
popular myth, a stroke is not something<br />
that only happens to older<br />
people as about a quarter occur in<br />
the under-65s. It is essential people<br />
recognise a stroke when it’s<br />
happening and take prompt action.<br />
“Delay increases the risk of death<br />
or major long-term disabilities, such<br />
as paralysis, severe memory loss and<br />
communication problems. It is vital<br />
that the symptoms are not ignored.”<br />
FAST – which stands for Face,<br />
Arm, Speech and Time to call 999<br />
– aims to make people aware of the<br />
signs of stroke.<br />
■ F stands for FACE. Can the person<br />
smile normally? Does their mouth<br />
droop?<br />
■ A is for ARM. Can they lift both<br />
arms normally?<br />
■ S is for SPEECH. Can they speak<br />
clearly?<br />
■ T is for TIME. <strong>The</strong> time to call 999<br />
if any of these signs are present.<br />
Stroke is the third biggest killer in<br />
Britain after heart disease and<br />
cancer claiming the lives of one in<br />
eight women and one in 10 men.<br />
Katrina Brennan, <strong>NHS</strong> <strong>Lanarkshire</strong><br />
stroke managed clinical network<br />
manager, said: “<strong>The</strong> FAST campaign<br />
is designed to make members of the<br />
public react as quickly as possible.<br />
“Rapid treatment can make a huge<br />
It is essential<br />
people<br />
recognise a<br />
stroke when it’s<br />
happening and<br />
take prompt action<br />
difference to the odds of surviving<br />
or being left with some form of<br />
long-term disability.”<br />
Calling 999 means victims will<br />
reach hospital quickly and receive the<br />
early acute assessment and treatment,<br />
such as thrombolysis, which can<br />
prevent further damage to the brain.<br />
Early referral can also be made<br />
to the Acute Stroke Unit which is<br />
known to reduce death and disability.<br />
CHSS chief executive David Clark<br />
said: “Stroke can happen to anyone<br />
at any age. <strong>The</strong> campaign highlights<br />
that stroke is a medical emergency.<br />
“You can’t see the damage it causes<br />
KICK-OFF: Football manager<br />
Craig Brown helps Katrina Brennan,<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> stroke managed<br />
clinical network manager, launch<br />
the FAST campaign<br />
to the brain but emergency treatment<br />
can make all the difference to your<br />
chances of making the best possible<br />
recovery. Everyone should know<br />
how to spot the signs of stroke and<br />
help save a life.”<br />
For more information, contact<br />
the stroke managed clinical<br />
network on 01236 707724 or visit Chest,<br />
Heart & Stroke Scotland’s website at<br />
www.chss.org.uk<br />
Motherwell FC backs Steps for Stress<br />
MOTHERWELL FC helped launch a<br />
season-long initiative to encourage<br />
all of us to take simple steps to<br />
tackle our everyday stress and help<br />
us avoid more serious problems.<br />
<strong>The</strong> initiative is part of the<br />
Scottish Government Steps for<br />
Stress Campaign.<br />
Craig Brown, manager of<br />
Motherwell FC, said: “We know<br />
stress can affect everyone from time<br />
to time but for others it can occur<br />
more frequently, last for long periods<br />
and impact on our everyday lives.<br />
“For me, the message is clear. We<br />
know that stress feeds off stress if we<br />
ignore it.<br />
“If the causes and symptoms of<br />
stress are allowed to snowball, they<br />
can risk leading to other problems<br />
like unhealthy eating, drinking too<br />
much or heavy smoking.”<br />
Leanne Dempster, chief executive<br />
of Motherwell FC, added: “As part of<br />
our commitment to the <strong>Lanarkshire</strong><br />
community, Motherwell FC signed<br />
the ‘see me’ pledge in May this year.<br />
“We are committed to working with<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>, the councils in<br />
north and south <strong>Lanarkshire</strong> and the<br />
<strong>Lanarkshire</strong> Recovery Network<br />
to use our profile and links to the<br />
<strong>Lanarkshire</strong> community and footballing<br />
world to increase understanding<br />
of mental health.”<br />
National surveys have shown that<br />
about 18 per cent of the <strong>Lanarkshire</strong><br />
community will have experienced<br />
stress or depression in the last two<br />
weeks. That is about 75,000 people<br />
in <strong>Lanarkshire</strong>.<br />
Kevin O’Neill, chair of the<br />
<strong>Lanarkshire</strong> Mental Health<br />
Improvement Partnership Group,<br />
said: “<strong>The</strong> Steps for Stress campaign<br />
highlights that there are simple steps<br />
we can take to reduce our stress and<br />
the earlier we do this the better.<br />
“By reducing our stress we enjoy<br />
life more. Actions such as exercise,<br />
learning new things, enjoying<br />
hobbies, spending time with others<br />
and relaxing can all help.<br />
“Facing up to our stresses and<br />
using the help that is available also<br />
helps, whether it is debt, unemployment<br />
or relationship difficulties.<br />
“We know that it can be difficult to<br />
get started and that is why the Steps<br />
for Stress campaign and supportive<br />
materials have been developed.”<br />
<strong>The</strong> website www.stepsforstress.org<br />
helps you do an online assessment of<br />
your stress and takes you through the<br />
options that may help, www.lanarkshire<br />
mentalhealth.org.uk also provides lots of<br />
useful local information.<br />
In brief…<br />
e<br />
A NEW advice line has<br />
been launched to help<br />
audiology patients.<br />
<strong>The</strong> audiology Central Advice<br />
Line was launched on 4 October<br />
and covers all Audiology sites in<br />
<strong>Lanarkshire</strong>.<br />
<strong>The</strong> service offers a range<br />
of help, including allowing<br />
patients to make bookings for<br />
appointments, offering advice to<br />
patients on where to acquire<br />
hearing aid batteries and<br />
signposting patients to their<br />
nearest Open Repair Clinic<br />
should they require help to have<br />
the tubing replaced or the ear<br />
mould adjusted.<br />
All calls to the line are<br />
initially triaged and dealt with<br />
accordingly, including those<br />
who require domiciliary care, and<br />
paediatric and adult patients.<br />
Even though the line has<br />
only been available across<br />
<strong>Lanarkshire</strong> for a little more than<br />
a month, it is already receiving<br />
about 50 calls a day – a figure<br />
which is expected to increase.<br />
<strong>The</strong> advice line is open<br />
between 9am and 4pm Monday<br />
to Friday on 01698 456556.<br />
You can also textphone<br />
on 07795 401 016 or<br />
email audiology@<br />
lanarkshire.scot.nhs.uk<br />
e<br />
IN RESPONSE to the recent<br />
CEL30 (2009) Exclusion of<br />
Exceptional Aesthetic Procedures<br />
from the 18 Week Referral to<br />
Treatment Standard, <strong>NHS</strong><br />
<strong>Lanarkshire</strong> will no longer<br />
undertake the procedures listed<br />
within this guidance.<br />
A full list of the procedures<br />
this applies to can be found on<br />
FirstPort.<br />
It is the intention to adopt<br />
the Exclusion of Exception<br />
Aesthetic Procedures with<br />
immediate effect.<br />
Referrals which are within<br />
this guidance will not be seen<br />
within secondary care with the<br />
exception of referrals where<br />
diagnostic doubt exists.<br />
Patients should be advised<br />
that this appointment will be for<br />
assessment and that surgical<br />
removal or therapy may not<br />
be offered.<br />
This approach has been<br />
adopted in all health boards<br />
across Scotland.<br />
e<br />
DEMENTIA awareness<br />
training has been<br />
completed in the three acute<br />
hospital sites and will now<br />
begin for community health<br />
partnership staff.<br />
While there are no confirmed<br />
dates for this training, it will be<br />
rolled out to everyone working in<br />
the community via team leaders.<br />
If anyone wishes further<br />
information, please contact<br />
Elspeth Brown, practice<br />
development facilitator for<br />
older adults on 01236 707580 or<br />
email Elspeth.brown@<br />
lanarkshire.scot.nhs.uk
4<br />
the<strong>Pulse</strong> GENERAL NEWS NOVEMBER/DECEMBER <strong>2010</strong><br />
E-pharmacy<br />
is launched<br />
Health Secretary meets ‘robo-doc’ dispenser<br />
HELPING HAND:<br />
Laura McGregor<br />
introduces ‘Spencer<br />
the dispenser’ to<br />
Nicola Sturgeon<br />
A NEW electronic pharmacy initiative<br />
– complete with a drug dispensing<br />
‘robo-doc’ – was launched by Health<br />
Secretary Nicola Sturgeon at a Shotts<br />
pharmacy in August.<br />
Local pharmacist Laura McGregor<br />
and counter assistant and patient<br />
Jan Cuthbertson, met with Ms<br />
Sturgeon to demonstrate the<br />
Chronic Medication Service – the<br />
first of its type in the UK.<br />
<strong>The</strong> new service will help Scots<br />
with long-term conditions manage<br />
their ill-health better.<br />
Ms Sturgeon said: “<strong>The</strong> Chronic<br />
Medication Service will transform the<br />
role of pharmacists, making better<br />
use of their skills and expertise as<br />
they work alongside GPs to provide<br />
quality care for the millions of Scots<br />
who use our pharmacies the most.<br />
“As well as improving patient<br />
care, this service will also help to<br />
reduce drug wastage. In these tough<br />
financial times it is important to be<br />
as efficient as possible.<br />
“Thanks to this new system,<br />
patients will receive a new five-star<br />
service within existing budgets.”<br />
Through an integrated patient<br />
record sharing system between GPs<br />
and pharmacists, the Chronic<br />
Medication Service will see Scots with<br />
long-term conditions given care<br />
plans by their pharmacists to manage<br />
their ill-health better.<br />
<strong>The</strong> ‘pharmacy of the future’ in<br />
Shotts also has a ‘robo-doc’ which<br />
helps improve the efficiency of<br />
drugs dispensing.<br />
Dubbed ‘Spencer the dispenser’<br />
following a competition with local<br />
schoolchildren, the robotic arm is<br />
controlled by computer terminals and<br />
fetches drugs from storage shelves.<br />
<strong>The</strong> Chronic Medication Service,<br />
once fully implemented, will:<br />
q Use pharmacists skills more<br />
effectively<br />
q Allow patients to register with<br />
their pharmacist, building up a<br />
relationship and receiving<br />
personalised care<br />
q Ensure that patients receive the<br />
right medication at the right time -<br />
improving patient safety and<br />
medicine wastage<br />
q Allow GPs to issue serial prescriptions<br />
lasting up 24 or 48 weeks.<br />
q More than 80 million prescriptions<br />
are dispensed each year.<br />
Around two-thirds are given for<br />
long-term conditions.<br />
A leaflet for patients has been<br />
published and is available at:<br />
www.scotland.gov.uk/publications/<br />
<strong>2010</strong>/06/08135042/0<br />
WORKING FOR HEALTHY LIVES<br />
THE Healthy Working Lives (HWL)<br />
team in <strong>Lanarkshire</strong> held its first<br />
HWL Award Ceremony and<br />
Networking Event at the new<br />
state-of-the-art regional sports<br />
facility at Ravenscraig.<br />
<strong>The</strong> HWL Award Programme is a<br />
national awards scheme for all<br />
workplaces in Scotland – private and<br />
public sector.<br />
<strong>The</strong>re are three levels: bronze,<br />
silver and gold. It forms part of a suite<br />
of available services and solutions to<br />
enable workplaces in Scotland to<br />
protect and improve the health<br />
and wellbeing of their staff.<br />
Delegates were treated to an<br />
inspirational and thought-provoking<br />
speech from Dr Chris Shinn, who is<br />
the force medical officer for West<br />
Yorkshire Police.<br />
He spoke about stress and<br />
presented an alternative view on<br />
ways to combat this, challenging the<br />
thoughts of attendees and<br />
encouraging behaviour change.<br />
Former Scotland rugby star<br />
Gavin Hastings was on hand to<br />
congratulate organisations on<br />
their achievements and<br />
present them with their awards.<br />
A total of 22 organisations of<br />
varying backgrounds from across<br />
<strong>Lanarkshire</strong> received awards on the<br />
day. Two of the organisations were<br />
also presented with mental health<br />
and wellbeing commendation<br />
awards at the ceremony.<br />
<strong>The</strong> event and networking<br />
opportunities were well received by<br />
all those who attended and initial<br />
feedback to the team has been<br />
extremely positive.<br />
HWL <strong>Lanarkshire</strong> can be<br />
contacted on 08452 300 323. or at<br />
enquirieshwl@lanarkshire.scot.nhs.uk<br />
SUPPORT: From left Kerry Craig, Maureen Fitzpatrick and Christine Haig, with (front)<br />
Ann Hamilton and Janette Tomasso<br />
HeadStrong help<br />
SCRUM: <strong>The</strong> <strong>Lanarkshire</strong> HWL<br />
Team with former Scotland rugby<br />
star Gavin Hastings<br />
A SERVICE to help people facing hair<br />
loss as a result of cancer treatment<br />
has been launched in East Kilbride.<br />
<strong>The</strong> HeadStrong service, at the<br />
Kilbryde Hospice Drop-in Centre,<br />
offers practical and emotional<br />
support from specially trained volunteers<br />
to help people look after their<br />
hair and scalp before, during and<br />
after cancer treatment.<br />
<strong>The</strong>y learn scarf-tying techniques<br />
and can try on a range of hats,<br />
scarves, fringes and hairpieces.<br />
Six local volunteers, many of<br />
them with a personal experience of<br />
cancer and hair loss, run the<br />
sessions at the centre every Tuesday.<br />
Maureen Fitzpatrick, from East<br />
Kilbride, became a volunteer.<br />
She said: “Many women decide to<br />
shave their hair off, some will wear a<br />
wig while others will opt for a hat or<br />
headscarf. This is why HeadStrong is<br />
so important as it lets them try all<br />
those options.”<br />
Appointments are available every<br />
Tuesday and are open to people with<br />
any type of cancer, and it’s free.<br />
HeadStrong sessions are also<br />
available at the Haven Centre in<br />
Blantyre and the Dalziel Centre at<br />
Strathclyde Hospital.<br />
For further information on the<br />
service, contact Christine Haig or<br />
June Thomson on 01355 593484. For<br />
more on Breast Cancer Care, go to<br />
www.breastcancercare.org.uk or call the<br />
free helpline on 0808 800 6000.
the<strong>Pulse</strong><br />
NOVEMBER/DECEMBER <strong>2010</strong> GENERAL NEWS<br />
5<br />
PLEDGE: Staff from<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>,<br />
See Me and Job<br />
Centre Plus<br />
Job Centre Plus signs the See Me pledge<br />
IN OCTOBER, Job Centre Plus became<br />
the latest organisation to formally<br />
pledge its commitment to work with<br />
See Me in order to eliminate the<br />
stigma and discrimination<br />
surrounding mental ill-health.<br />
See Me – Scotland’s national<br />
mental health anti-stigma campaign<br />
– believes that forming such<br />
partnerships is a crucial way to<br />
eliminate stigma, both in the<br />
workplace and beyond.<br />
One in four Scots will be affected<br />
by mental health problems at some<br />
point in their lives.<br />
District manager of <strong>Lanarkshire</strong><br />
and East Dunbartonshire, Rena<br />
Kinloch, publicly signed the pledge<br />
as part of Scottish Mental Health<br />
Week to demonstrate the<br />
organisation’s long-term commitment<br />
to tackling the stigma experienced by<br />
people with mental ill-health.<br />
“Jobcentre Plus is proud to sign this<br />
pledge and show our commitment to<br />
tackling the stigma and discrimination<br />
of mental ill-health,” she said.<br />
“We support a mentally healthy<br />
workforce and include stress risk<br />
assessments, behaviour at work<br />
policies and mentally healthy<br />
workplace training to ensure our staff<br />
get the support and advice they need.”<br />
“We also recognise that customers<br />
with mental health conditions<br />
require additional support to either<br />
remain in employment, or if<br />
unemployed, help them to find work.<br />
“We do this through a network of<br />
mental health co-ordinators and<br />
specially trained disability<br />
employment advisers.”<br />
Suzie Vestri, See Me campaign<br />
director said: “We welcome the<br />
contribution that Job Centre Plus is<br />
making to provide a mentally<br />
healthy workplace for its staff.<br />
“We hope the support pledged<br />
will encourage others to take<br />
positive action by joining us in<br />
signing the pledge.”<br />
Health Council sets standard<br />
for greater particiption<br />
A GROUNDBREAKING national<br />
standard that will help ensure patients<br />
and the public have a real say in<br />
health services has been launched.<br />
<strong>The</strong> Participation Standard, which<br />
has been developed by the Scottish<br />
Health Council, sets out what <strong>NHS</strong><br />
boards have to do to ensure that<br />
people can influence the care they<br />
receive and shape how services<br />
are designed.<br />
Health Secretary Nicola Sturgeon<br />
said: “<strong>The</strong> launch of the Participation<br />
Standard marks yet another significant<br />
milestone in our collective<br />
efforts towards a mutual <strong>NHS</strong> – a<br />
service that is truly owned by and<br />
accountable to the people who use<br />
and pay for it, which gives quality care<br />
to every patient, every time.<br />
“I am very grateful to all those<br />
involved in developing the<br />
Participation Standard and I look<br />
forward to seeing what I’m sure will<br />
be high standards of involvement<br />
practice across Scotland.”<br />
<strong>The</strong> standard means that, for the<br />
first time, comparable information on<br />
how <strong>NHS</strong> boards involve patients<br />
and the public can be collected<br />
and analysed.<br />
For example, the Participation<br />
Standard will measure how <strong>NHS</strong><br />
boards involve people in improving<br />
the information and advice provided<br />
to patients about their healthcare, and<br />
how people are supported to be<br />
involved in health service planning<br />
and improvement.<br />
<strong>The</strong> format of the Participation<br />
Standard is similar to <strong>NHS</strong> Quality<br />
Improvement Scotland standards,<br />
which are familiar to <strong>NHS</strong> staff.<br />
<strong>NHS</strong> boards will be required to<br />
complete a self assessment, providing<br />
evidence against the standard on how<br />
they have involved patients and the<br />
public in their care and in the design<br />
of services.<br />
<strong>The</strong> self-assessments will be<br />
submitted to the Scottish Health<br />
Council which will report on the level<br />
reached and provide a commentary<br />
on its findings, including recommendations<br />
for improvement.<br />
<strong>The</strong> Scottish Health Council will<br />
also continue to work with patients,<br />
carers and communities to verify that<br />
these self-assessments accurately<br />
reflect their experience and help agree<br />
the level of achievement for each <strong>NHS</strong><br />
board. <strong>The</strong> self-assessment will be<br />
considered alongside the Scottish<br />
Health Council‘s commentary as part<br />
of the Scottish Government’s annual<br />
review of each <strong>NHS</strong> board.<br />
<strong>NHS</strong> boards will be assessed<br />
against the standard each year, with<br />
the findings for how <strong>NHS</strong> boards have<br />
performed in <strong>2010</strong>-2011 due to be<br />
reported in the spring of 2011.<br />
Not all of the areas covered by the<br />
standard will be appropriate for<br />
every <strong>NHS</strong> special board, such as the<br />
Scottish Ambulance Service, <strong>NHS</strong><br />
Education for Scotland and <strong>NHS</strong> 24.<br />
<strong>The</strong> Scottish Health Council is<br />
holding individual meetings with<br />
special boards to identify appropriate<br />
areas for them to report<br />
against the standard in <strong>2010</strong>-2011.<br />
Scottish Health Council director<br />
Richard Norris said: “<strong>The</strong><br />
Participation Standard literally sets the<br />
standard for improved participation<br />
in services, bringing a consistent,<br />
national measure to participation for<br />
the first time.”<br />
More information on the Scottish<br />
Health Council can be found at<br />
www.scottishhealthcouncil.org<br />
TACKLING INEQUALITIES<br />
Annual report warns of health dangers arising from the economic downturn<br />
TACKLING health inequalities in<br />
<strong>Lanarkshire</strong> is the key theme to this<br />
year’s public health report.<br />
Public Health 2009/10 – <strong>The</strong> Annual<br />
Report of the Director of Public Health<br />
(DPH), by Dr Harpreet Kohli, highlights<br />
the work being done in <strong>Lanarkshire</strong> to<br />
reduce these inequalities.<br />
<strong>The</strong> report also warns of the<br />
dangers to health of the current<br />
economic downturn and describes<br />
what is being done in <strong>Lanarkshire</strong> to<br />
minimise these.<br />
Health is improving in <strong>Lanarkshire</strong><br />
and in the 10 years between 1997–99<br />
and 2007–09, average life expectancy<br />
increased by around two years, from<br />
72.1 to 74.4 years for males and from<br />
77.4 to 79.2 years for females.<br />
<strong>The</strong> number of people dying from<br />
heart disease and cancer is also falling.<br />
Harpreet, <strong>NHS</strong> <strong>Lanarkshire</strong>’s director<br />
of public health, said: “Tackling health<br />
inequalities in <strong>Lanarkshire</strong> is crucial,<br />
and requires close co-operation with<br />
our partners such as north and south<br />
<strong>Lanarkshire</strong> councils, and this is the<br />
central theme to this year’s report.<br />
“<strong>The</strong> report highlights what is being<br />
done in <strong>Lanarkshire</strong> through an action<br />
plan based on the recommendations<br />
from Equally Well, the national<br />
framework for tackling health<br />
inequalities.<br />
“Life expectancy continues to<br />
increase in <strong>Lanarkshire</strong> although<br />
socio-economic differences persist as<br />
well as differences between<br />
<strong>Lanarkshire</strong> and Scotland.<br />
“More positively, coronary heart<br />
disease mortality has fallen more<br />
rapidly in <strong>Lanarkshire</strong> than Scotland,<br />
and there is evidence that the gap has<br />
also narrowed between people in the<br />
most and least deprived areas in<br />
<strong>Lanarkshire</strong>.<br />
“Cancer mortality rates are also<br />
decreasing slowly in <strong>Lanarkshire</strong>.”<br />
While the DPH Annual Report<br />
shows life expectancy is increasing in<br />
<strong>Lanarkshire</strong>, people in <strong>Lanarkshire</strong><br />
live, on average, a year less than<br />
others in Scotland.<br />
Mortality rates are highest in<br />
deprived areas and the difference<br />
persists between the most deprived<br />
and least deprived areas.<br />
Harpreet said: “<strong>The</strong>re are<br />
stark differences in life expectancy<br />
between the most deprived areas in<br />
<strong>Lanarkshire</strong> and areas where the least<br />
deprivation exists.<br />
“<strong>The</strong> findings of the Equally Well<br />
report are being implemented in<br />
<strong>Lanarkshire</strong> to tackle these<br />
inequalities and focus on four main<br />
areas: early years and young<br />
people; harms to health (including<br />
violence, drugs and alcohol<br />
misuse); mental health and<br />
wellbeing; and ‘big killer’ diseases<br />
and risk factors.”<br />
<strong>The</strong> report outlines the work being<br />
carried out in each of these areas to<br />
tackle health inequalities.<br />
An insight into the planning and<br />
work involved during the influenza A<br />
(H1N1v) pandemic is also provided by<br />
the report.<br />
Harpreet said: “As it transpired, the<br />
pandemic was not as severe, and the<br />
influenza virus not as virulent, as we<br />
had planned for.<br />
“Nonetheless, some high-risk<br />
groups such as pregnant women were<br />
affected much more and the lessons<br />
from the pandemic will help us in<br />
the future.”<br />
<strong>The</strong> DPH Annual Report provides<br />
more information and analysis on all<br />
these topics and others.<br />
Copies of the full report are<br />
available online at www.nhs<br />
lanarkshire.org.uk/publications or by<br />
writing to: Dr Harpreet S Kohli, Director<br />
of Public Health, 14 Beckford Street,<br />
Hamilton ML3 0TA.
6<br />
the<strong>Pulse</strong> GENERAL NEWS NOVEMBER/DECEMBER <strong>2010</strong><br />
NEW £7M ASSESSMENT CENTRE OPENS<br />
Growing for<br />
Movember<br />
SENIOR biomedical scientist Willie<br />
Goldie is hoping his <strong>NHS</strong> <strong>Lanarkshire</strong><br />
colleagues will support his hairraising<br />
idea to raise money for charity.<br />
Willie, who works at Hairmyres<br />
Hospital, along with his son Fraser,<br />
a third-year medical student, and<br />
friends, including fellow biomedical<br />
scientists Gerry Smith from Wishaw<br />
General and Niall White from<br />
Hairmyres are growing moustaches<br />
to raise money for charity.<br />
Willie said: “Fraser and I decided<br />
to bring attention to and raise funds<br />
for <strong>The</strong> Prostate Cancer Charity.<br />
“We decided a fun way to do this<br />
would be to sign up for Movember<br />
challenge where you grow a moustache<br />
for the month of <strong>November</strong><br />
to raise awareness and funds for<br />
cancers that affect men. If you donate<br />
£2 or more you can even vote for<br />
what kind of moustache I’ll grow.”<br />
To make a donation, visit Willie’s<br />
site at http://uk.movember.com/<br />
mospace/523022<br />
KYLEPARK, a new assessment and<br />
treatment centre for adults with<br />
learning disabilities, has opened at<br />
Kirklands Hospital.<br />
<strong>The</strong> £7.3 million development<br />
provides high-quality, modern<br />
accommodation including 12<br />
single-bedded rooms with en-suite<br />
bathrooms and associated<br />
therapeutic living space.<br />
Colin Sloey, director of North<br />
<strong>Lanarkshire</strong> Community Health<br />
Partnership, <strong>NHS</strong> <strong>Lanarkshire</strong>, said:<br />
“Kylepark was planned in<br />
consultation with service users,<br />
carers and partner organisations.<br />
“<strong>The</strong> facility provides the latest<br />
treatment and care in a safe,<br />
homely environment and ensures<br />
that adults with learning<br />
disabilities are assessed and<br />
treated in the community.<br />
“This is a key step towards our<br />
goal of ensuring that anyone with a<br />
learning disability is promptly and<br />
suitably treated in the community<br />
and no one remains unnecessarily<br />
in hospital.”<br />
People with learning disabilities<br />
are among the most vulnerable in<br />
our society. <strong>The</strong> principal function<br />
of the centre is to provide the<br />
opportunity for short-term<br />
assessment and treatment for<br />
patients who require access to a<br />
24-hour specialist learning<br />
disabilities service.<br />
Jim Walsh, of the Speak Out<br />
KYLEPARK TEAM: staff are set to<br />
enjoy high-quality, modern facilities<br />
Advocacy Project, said: “We are<br />
delighted to see Kylepark has opened.<br />
“Speak Out has been working with<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> on the new facility<br />
from the outset; from planning and<br />
design stage to the actual naming<br />
STAFF PREPARE<br />
FOR INSPECTION<br />
of the building. Kylepark will provide<br />
a dedicated service to adults with<br />
learning disabilities.<br />
“With the intensive help and<br />
treatment provided by the staff at the<br />
new facility, adults with a learning<br />
disability will have a better quality<br />
of life by having access to services<br />
which are designed to meet each<br />
individual’s health needs in a highquality,<br />
therapeutic environment of<br />
the highest standards.”<br />
North <strong>Lanarkshire</strong> aims to achieve same high standard as South <strong>Lanarkshire</strong><br />
<strong>NHS</strong> staff in north <strong>Lanarkshire</strong> are<br />
preparing for the HMIe inspection of<br />
services to protect children which<br />
starts on 22 <strong>November</strong>.<br />
South <strong>Lanarkshire</strong> was inspected by<br />
Her Majesty’s Inspectorate of<br />
Education in September.<br />
Alan Lawrie, director of South<br />
<strong>Lanarkshire</strong> Community Health<br />
Partnership (CHP), said: “<strong>The</strong><br />
feedback from the inspectors, after<br />
what was a rigorous review, is positive.<br />
“<strong>The</strong> inspection team found clear<br />
evidence that outcomes for children<br />
have improved, that children are<br />
protected and that children and their<br />
carers are active participants in the<br />
child protection process.<br />
“Inspectors said that in south<br />
<strong>Lanarkshire</strong>, across all professions,<br />
they could see improvements in<br />
practice, highlighting that staff are<br />
working very well together. <strong>The</strong>y<br />
Inspectors will<br />
expect staff to<br />
be aware of the<br />
self-evaluation<br />
commented on good progress on the<br />
Getting It Right For Every Child<br />
programme which is strengthening<br />
partnership working and improving<br />
outcomes for children.”<br />
Paul Wilson, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
executive director of nurses, midwives<br />
and allied health professionals<br />
(NMAHPs), added: “<strong>The</strong> inspection<br />
included reviewing practice through<br />
case file reading and interviewing staff,<br />
parents, carers and children.<br />
“Inspectors met with individual<br />
members of staff as well as focus<br />
groups and said staff were open and<br />
helpful. <strong>The</strong>y thanked staff and<br />
commented on the co-operation,<br />
organisation and arrangements which<br />
facilitated the smooth running of the<br />
inspection process.”<br />
<strong>The</strong> HMIe Inspection report for<br />
south <strong>Lanarkshire</strong> will be published at<br />
the start of <strong>December</strong> <strong>2010</strong>.<br />
Meanwhile, preparations in north<br />
<strong>Lanarkshire</strong> for the HMIe inspection<br />
of services to protect children have<br />
been ongoing.<br />
Colin Sloey, director North<br />
<strong>Lanarkshire</strong> CHP, said: “<strong>The</strong>se visits<br />
give us an ideal opportunity to reflect<br />
on current practice; to assess how well<br />
we are improving our approaches to<br />
supporting and protecting children;<br />
and to continue to build on the<br />
strong partnership working that exists<br />
across the community planning<br />
partnership.”<br />
In preparation for the north<br />
<strong>Lanarkshire</strong> visit, all staff should<br />
read ‘How well do we protect children<br />
and meet their needs?’ – <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s self-assessment of the<br />
child protection quality indicators.<br />
<strong>The</strong> self-evaluation identifies good<br />
practice and progress since the last<br />
inspections in 2008 when it was<br />
reported that children in <strong>Lanarkshire</strong><br />
were safe.<br />
<strong>The</strong> inspectors will be expecting<br />
staff to be aware of the contents of the<br />
self-evaluation, which is available from<br />
http://firstport/sites/childprotection<br />
<strong>The</strong> key areas of inspection are:<br />
q Improvements in performance<br />
q Children and young people are<br />
listened to, understood and<br />
respected<br />
q Children and young people benefit<br />
from strategies to minimise harm<br />
q Children and young people are<br />
helped by actions taken in immediate<br />
response to concerns<br />
q Children and young people’s needs<br />
are met<br />
q Improvement through selfevaluation.<br />
Staff should also be aware of the<br />
following areas of good practice:<br />
q Play It Safe – a drama project to<br />
teach children how to be safe<br />
q Local multi-agency quality<br />
assurance model, which has resulted<br />
in better understanding, relationships<br />
and joint working between health and<br />
social work<br />
q Domestic abuse screening<br />
model – to ensure timely, co-ordinated<br />
support for children affected by<br />
domestic abuse.<br />
For further information on child<br />
protection, call the <strong>Lanarkshire</strong> Child<br />
Protection Team on 01698 452861. For<br />
details on the inspections, visit FirstPort.
the<strong>Pulse</strong><br />
NOVEMBER/DECEMBER <strong>2010</strong> GENERAL NEWS<br />
7<br />
Bone treatment is UK first<br />
Bisphosphonates<br />
to be offered by<br />
annual injection<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> has become the<br />
first health board in the UK to offer<br />
a new treatment for osteoporosis.<br />
<strong>The</strong> <strong>Lanarkshire</strong> Intravenous<br />
Bisphosphonate Service will<br />
transform the way this medication is<br />
delivered to those who need it most.<br />
Bisphosphonates are types of<br />
drugs that make bones stronger,<br />
prevent breaks and relieve bone<br />
pain. <strong>The</strong>y are normally taken by<br />
mouth as tablets. However, this<br />
is often unsuitable for the most<br />
frail patients.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s Library Service<br />
has recently installed a self-issue<br />
system which will allow library users<br />
to borrow items 24 hours a day.<br />
<strong>The</strong> library service is the first in<br />
<strong>NHS</strong>Scotland to trial this system<br />
which will be of great benefit to<br />
library users.<br />
<strong>The</strong> first machine, supplied by<br />
library system vendors 2CQR, has<br />
been installed at Monklands Hospital<br />
Library and additional machines are<br />
planned for installation at Hairmyres<br />
and Wishaw.<br />
Amanda Minns, library services<br />
manager, said: “<strong>The</strong> ability to offer<br />
this service is crucial to the acute<br />
Dr Eamonn Brankin, clinical<br />
director of primary care, North West<br />
Unit, <strong>NHS</strong> <strong>Lanarkshire</strong>, said: “Up until<br />
now, if someone with osteoporosis<br />
required bisphosphonates they would<br />
have been prescribed a tablet to be<br />
taken once a week. Patients are<br />
required to remain upright for a<br />
couple of hours after taking the tablet.<br />
Unfortunately, many frail elderly<br />
people who require bisphosphonates<br />
are unable to do this.”<br />
A nurse from the <strong>Lanarkshire</strong><br />
Intravenous Bisphosphonate Service<br />
will visit patients in the wards and<br />
in residential or nursing homes to<br />
administer the drug as an annual<br />
intravenous infusion.<br />
Dr Brankin said: “It only takes 15<br />
minutes and compliance is 100 per<br />
cent. We are delighted <strong>NHS</strong><br />
<strong>Lanarkshire</strong> is able to offer this<br />
libraries where users have access to<br />
library sites at times when staff are<br />
not available to provide assistance.<br />
“It is simple and straightforward<br />
to use. All you need to use the selfissue<br />
machine is your library card,<br />
given to you when you joined the<br />
library, and the books you want to<br />
borrow. Full instructions are<br />
available at each library.”<br />
Paul Herbert, librarian at<br />
Monklands Hospital, said: “<strong>The</strong><br />
system is really making a difference<br />
and the library users have been very<br />
positive about it.<br />
“It means staff who are working<br />
shifts can easily access the library 24<br />
valuable service which will make a<br />
huge difference to the lives of many<br />
people across <strong>Lanarkshire</strong>.”<br />
<strong>The</strong> service will be available to<br />
people with osteoporosis who have<br />
already suffered a fractured hip as<br />
they are at the highest risk of further<br />
health problems.<br />
Osteoporosis is a devastating<br />
condition and often there are no<br />
signs or symptoms until a break<br />
occurs. Although the condition itself<br />
is not life-threatening, the aftereffects<br />
of fractures can be.<br />
International research has shown<br />
that, one year after a hip fracture,<br />
one in five patients died. In<br />
<strong>Lanarkshire</strong>, this is up to 30 per cent.<br />
Osteoporosis costs the <strong>NHS</strong><br />
an estimated £1.7 billion per year<br />
or £5 million per day for hip<br />
fractures alone.<br />
New chapter for library<br />
CHECK IT OUT:<br />
Monklands<br />
Hospital’s<br />
librarian Paul<br />
Herbert<br />
demonstrates<br />
the new selfservice<br />
system<br />
hours a day seven days a week and<br />
benefit from the resources available.<br />
“<strong>The</strong>y access medical journals,<br />
resources and use our fiction section.<br />
<strong>The</strong>y can make full use of the library<br />
no matter what time their shifts are.”<br />
If you are interested in finding out<br />
more about the self issue<br />
machines and how they work, please<br />
contact your local <strong>NHS</strong> library where<br />
staff will be happy to help you.<br />
You can call them on: Monklands Library,<br />
01236 712005; Wishaw Library, 01698<br />
366316; Hairmyres Library, 01355 585487;<br />
Health Promotion Library, 01698 377600.<br />
NEEDLESTICK PROCEDURE<br />
THE safe handling and disposal of<br />
needles and sharp objects is of vital<br />
importance to minimise the risk of<br />
needlestick injuries.<br />
Karen McAlonan, occupational<br />
health staff nurse with Salus<br />
Occupational health and safety, is<br />
reminding staff that prevention is<br />
better than the cure.<br />
And all incidents, even near<br />
misses, should be recorded in Datix<br />
to help avoid similar incidents<br />
occurring again.<br />
Karen said: “A needlestick injury<br />
is described in section G of the <strong>NHS</strong><br />
<strong>Lanarkshire</strong> infection control<br />
manual as the penetration of the<br />
skin by a needle or other sharp<br />
object that is, or is suspected to be,<br />
contaminated with another person’s<br />
blood or body fluid, or when a<br />
human bite breaks the skin.<br />
“Only 0.00004mls of blood can<br />
transfer Hepatitis B virus to humans.<br />
“Prevention is definitely better than<br />
the cure and the safe handling and<br />
disposal of sharps is the responsibility<br />
of the person using the sharp.”<br />
All staff involved in the handling<br />
and disposal of “sharps” should<br />
follow these steps:<br />
Safe handling<br />
q Do not re-sheath needles<br />
q Take sharps box to point of use<br />
q Don’t walk with sharps in hand.<br />
Safe disposal<br />
q Date and identify sharps box on<br />
opening<br />
q Close and secure box on weekly<br />
basis – or when three quarters full<br />
q Do not overfill sharps<br />
containers, the fill line is clearly<br />
marked on the sharps box<br />
q Safe management of sharps<br />
spillage<br />
q Safe disposal of clinical waste.<br />
Karen said: “If a needlestick injury<br />
occurs, the incident should be risk<br />
assessed. If it is considered low risk,<br />
you should attend the occupational<br />
health department within 72 hours<br />
where a sample of blood will be taken.<br />
For high-risk incidents, attend accident<br />
and emergency immediately.<br />
“If you are in any doubt, contact<br />
occupational health for advice during<br />
office hours, accident and emergency<br />
out of hours or refer to section<br />
G of the infection control manual.”<br />
Following a significant needlestick<br />
injury you should follow these steps:<br />
First Aid<br />
q Encourage the wound to bleed by<br />
gentle squeezing – do not suck the<br />
area. Wash thoroughly with soap<br />
and warm running water<br />
q If it is an eye or mouth splash,<br />
irrigate and wash thoroughly with<br />
water. Do not swallow the water<br />
and remove contact lenses if worn<br />
before irrigating eyes.<br />
All incidents,<br />
even near<br />
misses, should<br />
be recorded in Datix<br />
Reporting<br />
q Report the incident immediately<br />
to your supervisor. A risk<br />
assessment will be completed,<br />
with the forms A and B found in<br />
section G, infection control<br />
manual, or available on FirstPort.<br />
Telephone advice<br />
q In all cases, telephone advice<br />
should be sought on further action<br />
once the risk assessment has been<br />
completed. During office hours,<br />
this should be the occupational<br />
health department, out of hours,<br />
contact accident and emergency.<br />
Record incident<br />
q All incidents should be recorded<br />
via Datix, even near misses.<br />
For more information, contact Karen<br />
on 01236 438185 or karen.<br />
mcalonan@lanarkshire.scot.nhs.uk or<br />
your local occupational health department
8<br />
the<strong>Pulse</strong> GENERAL NEWS NOVEMBER/DECEMBER <strong>2010</strong><br />
In brief…<br />
e<br />
THE nutrition and oral<br />
health of young children is<br />
fundamental to their physical,<br />
mental, social and educational<br />
development and wellbeing.<br />
As part of a programme of<br />
activity to improve the diet and<br />
oral health of children, Health<br />
Promotion and partners have<br />
updated the Nutrition and Oral<br />
Health – Strategy into Practice in<br />
the Early Years resource and are<br />
offering training to support its<br />
implementation.<br />
<strong>The</strong> second edition gives<br />
updated factual information on a<br />
range of issues relating to healthy<br />
eating and oral health and<br />
provides practical advice for<br />
incorporating food into the<br />
formal and informal curriculum.<br />
Copies of the second edition<br />
have been distributed to all<br />
nurseries across <strong>Lanarkshire</strong>.<br />
Distribution of the resource to<br />
other childcare providers,<br />
including childminders, fostering<br />
and adoption services, crèche<br />
staff, play leaders, and parent and<br />
toddler committees continues as<br />
part of the ongoing training<br />
programme.<br />
A similar resource and training<br />
programme is currently under<br />
development for out of school<br />
care services and childcare<br />
providers caring for older<br />
children in <strong>Lanarkshire</strong>. This<br />
resource and training will<br />
complement the early years’<br />
edition and support the<br />
development of future health<br />
promoting activities within out of<br />
school care services and enable<br />
services to incorporate the health<br />
messages into daily activities.<br />
For more information, please<br />
contact Kirsten Lammie at<br />
kirsten.lammie@lanarkshire.scot.<br />
nhs.uk or call 01698 377621.<br />
e<br />
BY becoming a diversity<br />
champion you can help to<br />
create and support a<br />
discrimination-free workplace.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> is inviting<br />
more staff to sign up to its<br />
network of 240 champions.<br />
Hina Sheikh, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
equality and diversity manager,<br />
said: “Diversity champions are at<br />
the coal face of challenging<br />
negative behaviours, and<br />
reinforcing and supporting positive<br />
attitudes within the workplace.”<br />
Diversity champions complete<br />
a three-day training course.<br />
Dates for 2011 are:<br />
q 29, 30 and 31 March<br />
q 21, 22 and 23 June<br />
q 20, 21 and 22 September<br />
q 6, 7 and 8 <strong>December</strong>.<br />
All training sessions will be at<br />
Law House.<br />
To access information and/or<br />
an application form with details<br />
on the champions’ project, visit<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s diversity<br />
webpage on FirstPort: http://nhslanarkshire.diversityonline.co.uk<br />
Alternatively, call Hina on 01698<br />
206386 or email hina.sheikh@<br />
lanarkshire.scot.nhs.uk<br />
On the watch<br />
for Norovirus<br />
<strong>The</strong> winter vomiting bug<br />
spreads quickly but can<br />
be controlled if staff are<br />
vigilant and report<br />
outbreaks at the first sign<br />
ALL staff are being urged to be on<br />
the lookout for possible Norovirus<br />
outbreaks – which have the potential<br />
to disrupt hospital services at our<br />
busiest time of year.<br />
Outbreaks of Norovirus can start<br />
abruptly and spread quickly. Early<br />
recognition, prompt isolation of<br />
patients and reporting potential<br />
outbreaks to Infection Control Teams<br />
by staff are key to minimising their<br />
impact on patients, staff and visitors.<br />
Norovirus infection is also known<br />
as winter vomiting virus. It can occur<br />
at any time of year, although it tends<br />
to be more common during the<br />
winter months when there is already<br />
an increase in emergency admissions<br />
and reduced bed availability.<br />
Norovirus infection is easily spread<br />
among patients, staff and visitors and<br />
wards often need to be closed to<br />
manage outbreaks effectively.<br />
Jan Clarkson, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
nurse consultant for healthcare<br />
associated infection, said: “One of<br />
the main things staff can do to help<br />
us manage outbreaks effectively is<br />
to recognise potential outbreaks<br />
early and report them to their local<br />
infection control teams.<br />
LANARKSHIRE played host to an<br />
exciting programme of events as<br />
part of the fourth Scottish Mental<br />
Health Arts and Film Festival.<br />
Now a regular on the arts scene,<br />
the Scottish Mental Health Arts and<br />
Film Festival has grown to become<br />
one of Scotland’s most valued<br />
cultural events with nearly 200<br />
exciting and affordable events taking<br />
place across the country to help<br />
challenge attitudes towards mental<br />
health through the arts.<br />
It ran from 1-24 October and<br />
reached people from across<br />
<strong>Lanarkshire</strong> and throughout<br />
Scotland; in galleries, theatres<br />
and cinemas, to town halls,<br />
universities, colleges, libraries and<br />
even pubs.<br />
<strong>The</strong> aim of the festival was to get<br />
people thinking and talking about<br />
HYGIENE: Thorough hand washing<br />
can help to manage Norovirus<br />
“Staff should particularly look out<br />
for patients, visitors and staff with<br />
unexplained diarrhoea or vomiting.”<br />
Section E of the Control of<br />
Infection Manual on the Management<br />
of Inpatients with Loose Stools<br />
includes a Norovirus outbreak<br />
decision tree which staff can use to<br />
Promoting mental health<br />
mental health. It was an opportunity<br />
to celebrate the artistic achievements<br />
of people with experience of<br />
mental health issues, explore the<br />
relationship between creativity and<br />
the mind, and promote positive<br />
mental health and wellbeing.<br />
<strong>The</strong> range of issues tackled was<br />
broad, and events included film,<br />
music, theatre, literature, comedy<br />
and visual art.<br />
<strong>Lanarkshire</strong> festival partners<br />
included <strong>NHS</strong> <strong>Lanarkshire</strong>, Clubnet,<br />
North <strong>Lanarkshire</strong> Council, South<br />
<strong>Lanarkshire</strong> Council, <strong>Lanarkshire</strong><br />
Links, <strong>The</strong> University of West of<br />
Scotland, Bazooka Arts, <strong>Lanarkshire</strong><br />
Association for Mental Health,<br />
Equals Advocacy Partnership,<br />
SAMH, Choose Life and the<br />
<strong>Lanarkshire</strong> Alcohol and Drug<br />
Partnership.<br />
help decide if there is an outbreak<br />
in their ward.<br />
Decision tree posters are being<br />
distributed to all wards and the<br />
manual is available on FirstPort at<br />
http://firstport/sites/hai<br />
Winter vomiting virus causes<br />
sickness, fever and diarrhoea.<br />
It usually lasts for 24 to 48<br />
hours, but it is infectious for two<br />
days after the symptoms stop.<br />
<strong>The</strong> virus occurs in the community<br />
as well as in hospitals and in a<br />
number of cases people may have<br />
acquired the infection in the<br />
community before being admitted to<br />
hospital for other reasons.<br />
Jan said: “Thorough hand washing<br />
and compliance with infection<br />
control practices, particularly the<br />
maintenance of a clean environment,<br />
are other essential elements to help<br />
us manage Norovirus in this winter.<br />
“This is crucial for staff, but we<br />
also need to emphasise to patients<br />
and visitors that they should also<br />
One of the main<br />
things staff can<br />
do is recognise<br />
potential outbreaks<br />
early and report them<br />
maintain good hygiene, especially<br />
regular hand washing before eating<br />
and after using the toilet as alcohol<br />
hand sanitisers are ineffective in<br />
removing Norovirus from hands.<br />
“<strong>The</strong> use of the sanitisers before<br />
entering and leaving wards should<br />
continue as normal as they are a<br />
highly effective measure in<br />
preventing the spread of other<br />
infections between wards.<br />
“It is also important that people do<br />
not visit hospital if they have<br />
symptoms of Norovirus. You should<br />
wait until you have been clear of<br />
symptoms for at least 48 hours as<br />
you may still be contagious.”<br />
<strong>Lanarkshire</strong> partners launch programme of events for <strong>2010</strong> Scottish Mental Health<br />
Arts and Film Festival
the<strong>Pulse</strong><br />
NOVEMBER/DECEMBER <strong>2010</strong> GENERAL NEWS<br />
9<br />
Campaign champions AIDS awareness<br />
WEDNESDAY 1 <strong>December</strong> is World<br />
AIDS Day and all <strong>NHS</strong> <strong>Lanarkshire</strong><br />
staff and our partner agencies are<br />
encouraged to wear a red ribbon to<br />
support the campaign.<br />
Tracy-Ann Kidd, health promotion<br />
officer with the Blood Borne Virus<br />
(BBV) and sexual health promotion<br />
team, said: “HIV is still an issue for<br />
many people living in the UK today.<br />
“This year’s campaign “Act Aware”<br />
which is championed by the National<br />
AIDS Trust, encourages us to:<br />
q Improve our own understanding<br />
of what HIV is<br />
q Prevent HIV transmission by<br />
encouraging safer sex practices<br />
and earlier testing<br />
q Consider the prejudices affecting<br />
those with HIV.<br />
“Through learning the facts about<br />
HIV and making a commitment to<br />
promote awareness and understanding<br />
through our own actions<br />
we can all play a part in<br />
increasing knowledge<br />
about HIV in the UK,<br />
preventing the spread of<br />
HIV and ending stigma<br />
and prejudice towards<br />
people affected by HIV.”<br />
Approximately 90,000 people<br />
are living with HIV in the UK<br />
today and one quarter of<br />
them do not know they<br />
have the virus.<br />
Despite these high numbers,<br />
knowledge about HIV among the<br />
general public is low.<br />
Tracy-Ann said: “In <strong>Lanarkshire</strong><br />
we are actively working through the<br />
Scottish HIV Action Plan.<br />
“This plan provides us with<br />
a strategic framework and<br />
assists in the direction of our<br />
work relating to HIV<br />
throughout the year.”<br />
<strong>The</strong> <strong>Lanarkshire</strong> BBV and<br />
sexual health promotion team<br />
are helping to co-ordinate various<br />
awareness-raising activities<br />
to mark World AIDS Day<br />
this year, including:<br />
q <strong>The</strong>med resources for<br />
locality health improvement staff for<br />
various local activities<br />
q Red Ribbon flags will be flown<br />
from local public buildings<br />
q All GPs, pharmacists and dentists<br />
will be sent information packs<br />
q Staff from Landed Peer Education<br />
and Terrence Higgins Trust will be<br />
facilitating information stands at<br />
Wishaw General, Hairmyres and<br />
Monklands hospitals on 1 <strong>December</strong><br />
q Working in partnership with the<br />
Alcohol and Drug Partnership to<br />
promote World AIDS Day as part of<br />
a co-ordinated approach to awareness<br />
raising, which includes Alcohol<br />
Awareness Week, Suicide Prevention<br />
Week and Mental Health Month.<br />
q Two lunchtime briefing sessions<br />
are being held for World AIDS Day<br />
on HIV. <strong>The</strong> first is on 3 <strong>December</strong><br />
at Monklands Lecture <strong>The</strong>atre and<br />
the second is at Wishaw General on<br />
7 <strong>December</strong> at the Ronald Miller<br />
Conference Suite. Both sessions<br />
will run from 12.30pm to 1.30pm.<br />
For more information on local<br />
events, contact Tracy-Ann on 01698<br />
377623 or go to www.worldaidsday.org<br />
or www.lanarkshiresexualhealth.org<br />
For further information on the lunchtime<br />
sessions, call Loretta Barr on 01698<br />
206333 or email bbv.networks@<br />
lanarkshire.scot.nhs.uk<br />
CLINICIANS’<br />
ROLE ENSURED<br />
New website for Area Clinical Forum<br />
CLINICIANS must be central to<br />
the planning, delivery and development<br />
of clinical services within<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
<strong>The</strong> Area Clinical Forum (ACF)<br />
is the body that ensures this<br />
happens.<br />
And now a new dedicated site<br />
on FirstPort will ensure all staff<br />
can get the latest news on the<br />
ACF’s work.<br />
Anne Armstrong, the chair of<br />
the ACF, said: “<strong>The</strong> Area Clinical<br />
Forum has the responsibility of<br />
ensuring the views of clinicians<br />
are represented and heard to<br />
ensure we continue to provide<br />
the highest quality of patient care<br />
and service delivery. It represents<br />
all clinicians, including allied<br />
health professions (AHP), dental,<br />
healthcare sciences, medical,<br />
nursing and midwifery, optometric,<br />
pharmaceutical and<br />
psychology at the <strong>Lanarkshire</strong><br />
<strong>NHS</strong> Board meetings.<br />
“<strong>The</strong> forum also provides<br />
advice to the board contributing<br />
to areas of work such as the the<br />
Local Delivery Plan, corporate<br />
objectives and national policy.<br />
“<strong>The</strong> new FirstPort site will<br />
help us keep staff up-to-date with<br />
the forum’s work in addition to<br />
providing contact details for its<br />
members.”<br />
<strong>The</strong> annual work programme of<br />
the ACF includes areas such as:<br />
q <strong>The</strong> Annual Accountability<br />
Review<br />
q Clinical engagement and<br />
monitoring<br />
q Impact of national guidance<br />
locally<br />
q Review of the effectiveness of<br />
the committee<br />
q Taking forward the<br />
<strong>NHS</strong>Scotland Quality Strategy.<br />
You can find information about<br />
the Area Clinical Forum on its<br />
FirstPort site by clicking on “Clinical<br />
Services” from the home page.<br />
FORUM FOR SUCCESS: From left, Anne Armstrong, Irene Winning,<br />
chair of the Health Care Scientists Advisory Committee, Andrew<br />
Docherty, chair of the Medical Committee, Pauline McCartan, chair<br />
of the AHP Advisory Committee, Margot Russell, member of the<br />
Area Nursing and Midwifery Committee<br />
LANARKSHIRE residents were<br />
asked to assess their drinking habits<br />
as part of this year’s Alcohol<br />
Awareness Week.<br />
<strong>The</strong> week ran from 4-10 October,<br />
and the recently formed<br />
Collaborative <strong>The</strong>mes Working<br />
Group (CTWG) organised a series of<br />
events across the county promoting<br />
responsible drinking.<br />
<strong>The</strong> week reiterated the message<br />
of not regularly drinking more than<br />
three to four units per day for men<br />
and two to three per day for women.<br />
A host of <strong>Lanarkshire</strong>-wide<br />
agencies are involved in the CTWG,<br />
including <strong>NHS</strong> <strong>Lanarkshire</strong>, the<br />
councils in north and south<br />
<strong>Lanarkshire</strong>, <strong>Lanarkshire</strong> Alcohol<br />
Drug Partnership (ADP),<br />
ChooseLife, Strathclyde Police,<br />
Strathclyde Fire & Rescue, the<br />
<strong>Lanarkshire</strong> Recovery Network and<br />
the voluntary and community<br />
sectors.<br />
<strong>The</strong> aim of the CTWG is to ensure<br />
better joint working across Alcohol<br />
Awareness Week with other closely<br />
related health and wellbeing<br />
campaigns and topics such as<br />
AWARE: Louise Cordiner, Eleanor<br />
McDermott and Avril Thomson<br />
launch Alcohol Awareness Week<br />
COUNTING COST<br />
OF DRINKING<br />
Suicide Prevention Week, the Mental<br />
Health Arts and Film Festival, Mental<br />
Health Awareness Week, World<br />
AIDS Day and sexual health issues<br />
rather than working in isolation.<br />
Eleanor McDermott, development<br />
officer (north) for the <strong>Lanarkshire</strong><br />
ADP, and chair of the CTWG,<br />
said: “Too many <strong>Lanarkshire</strong><br />
residents are drinking too much,<br />
too often.<br />
“As such, the activities which<br />
took place over the week gave<br />
people an ideal opportunity to find<br />
out more about sensible drinking<br />
levels and reassess their own<br />
drinking habits.”<br />
She continued: “It can be easy to<br />
lose track of what you’ve had to<br />
drink – especially as one drink<br />
doesn’t necessarily equal one unit<br />
of alcohol.<br />
“We want to help people understand<br />
how they can keep tabs on how<br />
many units they’re drinking, helping<br />
them to make every day count.”<br />
For more on alcohol awareness,<br />
visit www.alcohol<br />
awarenessweek.com
the<strong>Pulse</strong><br />
10 PATIENT MANAGEMENT SYSTEM<br />
NOVEMBER/DE<br />
A NEW<br />
WAY TO<br />
MANAGE<br />
PATIENTS<br />
Patient management system ready to roll out<br />
FROM February 2011, a new<br />
electronic patient management<br />
system (Trakcare) will be rolled out<br />
across <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
<strong>The</strong> new Trakcare system’s main<br />
function will be to improve clinical<br />
and administrative management<br />
of information about patients<br />
attending hospital from referral or<br />
unscheduled admission, through<br />
their inpatient and outpatient care<br />
and eventual discharge.<br />
Trakcare will enable a full patient<br />
record to be available electronically<br />
in both acute and community<br />
hospitals.<br />
Alan Lawrie, executive director<br />
for South <strong>Lanarkshire</strong> CHP, said:<br />
“<strong>NHS</strong> <strong>Lanarkshire</strong> has a commitment<br />
to invest in information management<br />
and technology where it can<br />
contribute to the health and wellbeing<br />
of the population and to support the<br />
delivery of modern, effective and<br />
efficient healthcare services.<br />
“Trakcare will enhance patient<br />
care and safety by providing quicker<br />
ordering and test results; give<br />
clinicians easier and quicker access<br />
to the patients’ full record; allow<br />
staff from different departments to<br />
improve communication with each<br />
other; and provide better communication<br />
between GPs and hospitals.”<br />
Trakcare will be used to<br />
streamline inpatient and outpatient<br />
bookings and manage waiting lists.<br />
Clinicians and patients will benefit<br />
from this system which will track<br />
patient journeys from referral<br />
to discharge.<br />
Currently within <strong>NHS</strong> <strong>Lanarkshire</strong><br />
there is a single iSoft patient<br />
administration system across the<br />
three acute sites and a number of<br />
community hospitals and health<br />
centres. <strong>The</strong>re is a single iSoft<br />
Accident and Emergency system<br />
across the three acute sites.<br />
Trakcare will replace the existing<br />
patient administration system and<br />
emergency department system<br />
within <strong>NHS</strong> <strong>Lanarkshire</strong> to provide<br />
a single integrated system.<br />
Trakcare will be accessed by<br />
appropriate administration and<br />
clinical staff within the acute and<br />
community hospital environments.<br />
Community-based staff will also<br />
access the system for scheduling<br />
and recording purposes.<br />
Robin Wright, general manager<br />
eHealth, said: “Trakcare uses<br />
newer technology than our<br />
current systems.<br />
“It will give clinical staff easier and<br />
quicker access to the patient’s full<br />
record and will help us to do away<br />
with many of the paper-based<br />
manual processes – freeing up<br />
time for staff to spend on other<br />
vital tasks.”<br />
Did you<br />
know?<br />
More than 200 <strong>NHS</strong>Scotland<br />
staff, including clinicians,<br />
were involved in the choice<br />
of the patient<br />
management system<br />
FAST ACCESS TO KEY DATA<br />
TRAKCARE will provide a fully<br />
integrated system across disciplines<br />
which will provide more patient<br />
information at the point of care and<br />
reduce the number of systems that staff<br />
are required to access.<br />
Training will be provided to staff<br />
using Trakcare at the appropriate time.<br />
Dr Val MacLean, accident and<br />
emergency consultant at Wishaw<br />
General, said: “I hope that the new<br />
system will provide many benefits<br />
when it is fully installed. <strong>The</strong> benefits<br />
will grow with time as the system<br />
becomes populated with information.<br />
“Immediate day-to-day benefits will<br />
include being able to access multiple<br />
disciplines via a single logon, instead<br />
of remembering many different<br />
passwords as we do at the moment.<br />
“From a departmental point of view I<br />
am looking forward to results being<br />
automatically forwarded to the<br />
consultant currently in charge of the<br />
patient – this should greatly reduce the<br />
number of results we have to check<br />
and forward for patients who have<br />
been admitted to wards within the<br />
hospital.<br />
“Patient care will benefit as we will<br />
be able to immediately access results<br />
and information from previous<br />
admissions and from admissions or<br />
clinic attendances at other hospitals<br />
within <strong>NHS</strong> <strong>Lanarkshire</strong>. Currently, this<br />
information may be held in casenotes<br />
stored on another site, thus resulting in<br />
delays for the patient.”
CEMBER <strong>2010</strong><br />
PATIENT MANAGEMENT SYSTEM the<strong>Pulse</strong> 11<br />
ALL SYSTEMS GO: <strong>The</strong><br />
Trakcare implementation<br />
team includes <strong>NHS</strong><br />
<strong>Lanarkshire</strong> and<br />
InterSystems team members<br />
Rosemary Lyness<br />
Patients<br />
will see<br />
benefit<br />
of system<br />
Boards’ joined-up approach<br />
aims to achieve best value<br />
THE <strong>NHS</strong>Scotland eHealth Strategy, published<br />
in 2008, focuses on ensuring that <strong>NHS</strong> boards<br />
have in place a range of information systems<br />
that support the main aims of Better Health,<br />
Better Care.<br />
Trakcare, developed by InterSystems<br />
Corporation, will also be implemented as the<br />
patient management system at the health<br />
LOOKING FORWARD: Dr Val<br />
MacLean says the system will<br />
provide many benefits<br />
Referral challenge<br />
A SIGNIFICANT challenge for <strong>NHS</strong><br />
<strong>Lanarkshire</strong> is delivery of 18 weeks<br />
Referral to Treatment (RTT) by<br />
<strong>December</strong> 2011.<br />
<strong>The</strong> patient management system<br />
(Trakcare) will be central to achieving<br />
that objective.<br />
At present there is no electronic<br />
capability to link different stages of<br />
the patient journey to enable<br />
performance measurement.<br />
Roy Garscadden, head of planning<br />
(acute division), said: “Trakcare will<br />
have the functionality to enable <strong>NHS</strong><br />
<strong>Lanarkshire</strong> to measure delivery of<br />
the guarantee that from receipt of GP<br />
referral to treatment will not exceed<br />
18 weeks for both admitted and nonadmitted<br />
patients.”<br />
boards in Ayrshire & Arran, Borders, Grampian<br />
and Greater Glasgow & Clyde.<br />
<strong>The</strong> aim of this consortium approach for<br />
the procurement of a new patient management<br />
system is to achieve best value, allow wider<br />
consultation and provide greater<br />
standardisation across <strong>NHS</strong>Scotland<br />
eHealth systems.<br />
Clinical champions will work with<br />
the implementation team to achieve<br />
the necessary changes in behaviour<br />
and practice to deliver a sustainable<br />
solution to 18 weeks RTT with robust<br />
monitoring and reporting capabilities<br />
as part of the new system.<br />
Roy added: “<strong>The</strong>re is considerable<br />
importance attached to clinical<br />
ownership of the system and <strong>NHS</strong><br />
<strong>Lanarkshire</strong> will continue to<br />
encourage clinical engagement and<br />
participation in the commissioning<br />
and implementation stages.”<br />
Trakcare will also facilitate<br />
measurement of other HEAT targets,<br />
including quality measures and<br />
compliance with four-hour maximum<br />
wait at accident and emergency.<br />
PATIENTS will appreciate the<br />
difference of the new patient<br />
management system (Trakcare).<br />
It will help reduce the number<br />
of times a person will have to<br />
repeat basic information about<br />
themselves and their medical<br />
history because healthcare staff<br />
will be able to access all the<br />
information online.<br />
Rosemary Lyness, director of acute<br />
services, said: “<strong>NHS</strong> <strong>Lanarkshire</strong><br />
requires modern information systems<br />
to support clinical staff in<br />
the provision of high-quality<br />
clinical care.<br />
“Trakcare is a connected<br />
healthcare system that will help<br />
to speed up and improve the<br />
effectiveness of patient care.<br />
“Patient information will only<br />
need to be entered once to the<br />
system to make it immediately<br />
accessible by authorised staff in<br />
other hospital departments.”<br />
<strong>The</strong> functions of the new system<br />
include: general hospital patient<br />
administration with complex<br />
scheduling, clinical support tools,<br />
order communications functionality<br />
and results reporting.<br />
Rosemary added: “We believe that<br />
this solution will play an important<br />
role in streamlining patient services<br />
leading to faster diagnosis and<br />
treatment while enhancing<br />
patient safety.”<br />
Patients will also be given more<br />
choice as to when and where they<br />
receive treatment.<br />
<strong>The</strong> system will also be able to<br />
co-ordinate appointments better<br />
so that patients are not having to<br />
return to visit different healthcare<br />
professionals on different days.
12<br />
the<strong>Pulse</strong> LOCAL/DISTRICT/PARTNERSHIP NOVEMBER/DECEMBER <strong>2010</strong><br />
SHOWING THEIR<br />
APPRECIATION<br />
Couple raises<br />
huge sum<br />
for Wishaw<br />
Sands group<br />
A COATBRIDGE couple raised<br />
almost £10,500 for the stillbirth and<br />
neonatal death charity Sands group<br />
at Wishaw General in memory of<br />
their daughter.<br />
Rachael and Alan English raised<br />
the money to thank Sands for the<br />
help they received following the loss<br />
of Olivia Catherine.<br />
Rachael said: “We were so appreciative<br />
of all the help and support<br />
that we received after we lost Olivia,<br />
both from Sands as a charity and<br />
from our family and friends, that we<br />
wanted to do something worthwhile<br />
in memory of our baby girl.<br />
“Raising money for Sands meant<br />
that we were not only giving<br />
something back to the charity that<br />
had helped us so much in the early<br />
days after our loss, but it was also<br />
a fun way of getting all our friends<br />
and family together and showing<br />
them how much we appreciate their<br />
ongoing support.”<br />
<strong>The</strong> money will be used by Wishaw<br />
Sands to refurbish a special room in<br />
the maternity unit of the hospital for<br />
parents whose babies have died and<br />
to provide bereaved parents with<br />
memory boxes where they can keep<br />
precious mementoes of their babies.<br />
We were so<br />
appreciative of<br />
all the help and<br />
support… that we<br />
wanted to do something<br />
worthwhile in memory<br />
of our baby girl<br />
<strong>The</strong> couple, along with their<br />
consultant Dr David McMurray,<br />
Glasgow Sands’ Lindsay Bonar and<br />
Patricia Craig, and Steve McKenna<br />
from Real Radio, who carried out<br />
a charity auction and raffle for<br />
them, presented the cheque for<br />
£10,460.36 at the Sands<br />
bereavement suite at Wishaw<br />
General Hospital.<br />
Rachael and Alan have actually<br />
raised more than £12,000 in memory<br />
of their daughter Olivia Catherine<br />
who was stillborn in April 2008.<br />
<strong>The</strong> remaining funds have gone<br />
directly to Sands’ Why17? campaign<br />
to fund research into why 17 babies<br />
are stillborn or die shortly after birth<br />
every day in the UK.<br />
Rachael and Alan raised this<br />
incredible amount of money in only<br />
two months through a series of<br />
fundraising events, including a<br />
charity bagpack at ASDA<br />
Coatbridge, dress down day at<br />
Alan’s workplace, Optical Express<br />
head office, fundraising through the<br />
STARS: From Left, Lindsay<br />
Bonar, Rachael English, Steve<br />
McKenna, Moira McMurdie,<br />
Dr David McMurray, Alan<br />
English and Patricia Craig<br />
couple’s friend, Amanda Fisher’s<br />
workplace, One Search, a charity<br />
ceilidh and disco incorporating a<br />
fundraising raffle and auction at <strong>The</strong><br />
Tudor Hotel, Airdrie.<br />
Alan’s colleague Colin McArthur<br />
also took part in a charity skydive.<br />
Alan said: “We are overwhelmed<br />
with just how much money we<br />
managed to raise and at how<br />
generous local businesses have<br />
been at donating prizes for our raffle<br />
and auction.<br />
“We are planning to continue our<br />
fundraising next year and hope<br />
that the money raised will go some<br />
way to helping other couples<br />
through the terrible pain of losing<br />
their precious baby.”<br />
Lung service<br />
approved<br />
A PROPOSAL to concentrate lung<br />
cancer oncology outpatient<br />
services at Monklands Hospital has<br />
been approved by the <strong>NHS</strong><br />
<strong>Lanarkshire</strong> Board.<br />
<strong>The</strong> proposal will result in<br />
improved quality of service and<br />
clinical outcomes for patients by<br />
ensuring a consultant and full<br />
multidisciplinary team are<br />
available 52 weeks of the year.<br />
Mr Hakim Ben Younes,<br />
consultant surgeon and clinical<br />
lead for cancer services, said: “<strong>NHS</strong><br />
<strong>Lanarkshire</strong> is working to improve<br />
and modernise its cancer services.<br />
<strong>The</strong> driver for this service change<br />
is the West of Scotland Regional<br />
Cancer Advisory Group paper to<br />
the Cabinet Secretary for Health<br />
and Wellbeing. <strong>The</strong> paper<br />
recommends that <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s lung oncology<br />
outpatient services should reduce<br />
from a three-site service.”<br />
At present, lung cancer oncology<br />
outpatient clinics are delivered<br />
from Hairmyres, Monklands and<br />
Wishaw hospitals, however, there<br />
is no year-round cover. <strong>The</strong> new<br />
proposal will guarantee consultant<br />
cover 52 weeks of the year.<br />
Mr Hakim Ben Younes added:<br />
“This redesign will allow<br />
implementation of the Specialist<br />
Oncology Services strategy led by<br />
<strong>The</strong> Beatson West of Scotland<br />
Cancer Centre.<br />
“<strong>The</strong> purpose of the clinics is to<br />
take decisions on treatment plans<br />
and discuss options with the<br />
patient. All radiotherapy treatment<br />
is delivered at the Beatson<br />
Oncology Centre and the majority<br />
of chemotherapy, unless highly<br />
complex, is delivered on the three<br />
<strong>Lanarkshire</strong> hospital sites.<br />
“Lung cancer patients who<br />
become unwell and require<br />
admission to hospital will<br />
continue to be treated at their<br />
nearest hospital.”<br />
Nail-trimming service is a first<br />
A NAIL-TRIMMING service is looking<br />
for volunteers to help Shotts older<br />
people put their best foot forward.<br />
Karen Whitefield, MSP for Airdrie<br />
and Shotts, and the Shotts Healthy<br />
Living Centres have launched a Shotts<br />
Community Nail Trimming Service<br />
with the support of <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
<strong>The</strong> service is aimed at people<br />
who are unable to cut their own<br />
nails, but do not otherwise need to<br />
be seen by a podiatrist.<br />
Karen Whitefield MSP said:<br />
“<strong>The</strong>re is a real need for this type<br />
of service for people who may be<br />
elderly and frail who, although they<br />
don’t need to see a podiatrist, are<br />
unable to cut their toe nails. It may<br />
not seem like a serious problem but<br />
this can lead to a great deal of pain<br />
and lead to more serious problems.”<br />
<strong>The</strong> service, which is being run as<br />
From left: Shotts Healthy Living Centre<br />
manager June Vallance, Karen<br />
Whitefield MSP and <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
acting head of podiatry Wilma Phillips<br />
a pilot project, will be managed by<br />
the Shotts Healthy Living Centre.<br />
June Vallance, manager of the<br />
Shotts Healthy Living Centre, said:<br />
“This will be the first nail-trimming<br />
service of its kind in mainland<br />
Scotland.<br />
“Hopefully we’ll get enough<br />
volunteers to make this a success and<br />
make a real difference to the lives of<br />
people who need this service.”<br />
Wilma Phillips, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
acting head of podiatry, said: “<strong>NHS</strong><br />
<strong>Lanarkshire</strong> podiatrists will provide<br />
training to volunteers. This training<br />
would be a good foundation for<br />
people who may be interested in<br />
following a career as a health<br />
professional. Other volunteers could<br />
be retired nurses, other health<br />
professionals, or simply anyone<br />
willing to volunteer to provide this<br />
valued service to older residents.”<br />
Anyone interested in volunteering<br />
should contact June Vallance on<br />
01501 825800.<br />
LADIES IN THE PINK<br />
A PINK Friday event by <strong>NHS</strong><br />
<strong>Lanarkshire</strong> staff helped raise a<br />
fantastic £1253 for breast cancer<br />
research on 8 October.<br />
<strong>The</strong> money was raised by<br />
colleagues at Strathclyde Hospital,<br />
Motherwell, with a raffle, the sale of<br />
home-baked cakes and a £1 fee to<br />
wear pink to work.<br />
Amanda Grenfell, who helped<br />
organise the event with her<br />
colleagues in the South Community<br />
Health Partnership office, Jennifer<br />
Halyburton and Lynn Kennedy, said:<br />
“It was a great effort by everyone<br />
involved and it was fantastic to raise<br />
so much money for a worthy cause. Pictured are, from left, Graeme Walsh,<br />
“We’d like to thank all the staff for Amanda Grenfell, Jennifer Halyburton,<br />
their support of the event and for Lynn Kennedy, and Patricia Mcguigan<br />
their generosity.<br />
“Thanks also to all the companies Esporta in Hamilton, Denholm<br />
who donated prizes, including Bakers in Motherwell, Petal<br />
Motherwell Football Club, the Pumpkins in Hamilton and McMillan<br />
Holiday Inn in East Kilbride, Hair in Bothwell.”
the<strong>Pulse</strong><br />
NOVEMBER/DECEMBER <strong>2010</strong> LOCAL/DISTRICT/PARTNERSHIP<br />
13<br />
Wizard of Wishaw<br />
donates a magic<br />
amount of money<br />
SNOOKER star John Higgins handed<br />
over £30,000 to the Dalziel Centre<br />
day hospice in October.<br />
Known as the Wizard of Wishaw,<br />
John and his wife Denise won the<br />
money in the all star version of<br />
ITV1’s Mr & Mrs quiz show earlier<br />
this year.<br />
John’s a patron of the Dalziel<br />
Centre, a day hospice for patients,<br />
carers and families in <strong>Lanarkshire</strong><br />
who are affected by a cancer.<br />
He said: “My dad (also John) has<br />
used the centre during his illness<br />
and really appreciated everything<br />
they did for him so I became<br />
involved through that.<br />
“He’s not doing so great just now<br />
but he’s still battling and hopefully<br />
we’ll get him fighting fit again.<br />
“I can’t speak highly enough of<br />
the staff or the volunteers who have<br />
given up their own time to help<br />
people who are going through what<br />
is a terrible illness. <strong>The</strong>y are worth<br />
their weight in gold.<br />
I can’t speak<br />
highly enough<br />
of the staff or<br />
the volunteers who<br />
have given up their<br />
own time to help<br />
people who are going<br />
through what is a<br />
terrible illness<br />
“We had decided before the show<br />
that any money we received we’d<br />
donate to the centre. I’m just glad I<br />
could do something to help them<br />
and glad that by winning we were<br />
able to give over a good sum.”<br />
Carol Murphy, who is the nursing<br />
sister at the centre, said: “This<br />
was an absolutely brilliant gesture<br />
by John and Denise and it’s the<br />
biggest single donation ever made<br />
to the centre.<br />
BIG BREAK: From left, Sadie<br />
Whyte, from Wishaw, volunteer<br />
with Friends of Dalziel, Denise<br />
Higgins, Carol Murphy, Mary<br />
Docking, treasurer with Friends<br />
of Dalziel, John Higgins, and Jean<br />
Paterson, volunteer with Friends<br />
of Dalziel, from Blantyre<br />
Higgins hands over Mr & Mrs prize cash<br />
“We are always fundraising to<br />
help pay for our counsellor who<br />
provides therapy sessions and<br />
for the little extras, such as trips<br />
and Christmas parties, that give<br />
what is a much needed boost to<br />
our patients.<br />
“This money gives us security and<br />
pays the counsellor’s salary for a<br />
couple of years so it means a great<br />
deal to us.”<br />
<strong>The</strong> Dalziel Centre is a day<br />
hospice, based at Strathclyde<br />
Hospital in Motherwell, for patients,<br />
carers and families in <strong>Lanarkshire</strong><br />
who are affected by a cancer<br />
diagnosis.<br />
Patients can be referred to the<br />
centre by GPs, district nurses,<br />
Macmillan nurses, hospital staff,<br />
social workers and the St Andrew’s<br />
Hospice.<br />
People can also drop in any day<br />
from 9am to 5pm.<br />
Alternatively, you can call the<br />
helpline on 01698 245076.<br />
Lymphoedema support<br />
set up for survivors<br />
A SUPPORT group for people affected<br />
by lymphoedema as a result of cancer<br />
has been set up in <strong>Lanarkshire</strong>.<br />
Barbara Clifford has established<br />
two support groups, one at the<br />
Kilbryde Hospice in East Kilbride<br />
and the other at the Dalziel Centre<br />
in Motherwell.<br />
She said: “I have lymphoedema<br />
myself following treatment for breast<br />
cancer and I know how painful and<br />
debilitating it can be.<br />
“I also know there is a lack of<br />
knowledge about this condition which<br />
is why I have set up these groups.<br />
“I am calling out to people in<br />
<strong>Lanarkshire</strong> who have lymphoedema<br />
or those who have been affected by<br />
someone having the condition to<br />
come along to these groups.<br />
“<strong>The</strong> meetings will offer people<br />
the chance to talk about their experience<br />
of lymphoedema and to share<br />
knowledge on managing and<br />
treating the condition.”<br />
Lymphoedema is a long-term<br />
swelling caused by a build up of fluid.<br />
In breast cancer patients it can<br />
occur in the arm, or anywhere on the<br />
same side as surgery or radiotherapy.<br />
It can occur at any point after a<br />
person’s treatment and can have a<br />
real impact on quality of life.<br />
It is often very painful and can be<br />
debilitating, causing social and<br />
psychological problems, including<br />
depression.<br />
As breast cancer survival rates<br />
improve there are more and more<br />
women in Scotland who go on to<br />
develop lymphoedema.<br />
It is estimated that one in five<br />
THE Dalziel Centre celebrated its<br />
20th anniversary in October.<br />
To mark the occasion, staff and<br />
volunteers enjoyed a celebration<br />
evening at the Dakota Hotel, near<br />
Coatbridge.<br />
Dalziel Centre nursing sister Carol<br />
Murphy and support worker Liz<br />
Kellachan, have both been with the<br />
centre since it opened in 1990.<br />
Carol said: “<strong>The</strong> night was really<br />
to say a big thank you to all the staff<br />
and volunteers for all their help over<br />
the years.<br />
“<strong>The</strong> Friends of Dalziel have been<br />
a great support and continue to be<br />
a great support to the centre.<br />
“In addition to the volunteers who<br />
work at the centre and are vital, the<br />
Friends of Dalziel are very active<br />
in their fundraising activities for<br />
the centre.”<br />
Carol paid a special tribute to Jean<br />
Smith who has been a volunteer with<br />
the Dalziel Centre since it opened.<br />
“Jean’s husband was the first<br />
patient at the centre and she stayed<br />
on with us after her husband died,”<br />
she said. “Jean has been very, very<br />
good to us over the years and has<br />
provided the <strong>NHS</strong> with 20 years of<br />
excellent service to help our patients.<br />
“To show our appreciation Jean<br />
was presented with a bouquet of<br />
Barbara, front, is pictured with her<br />
granddaughter, staff and support group<br />
members at the Kilbryde Hospice<br />
women who have breast surgery will<br />
develop lymphoedema in the arm.<br />
Barbara is setting up this group<br />
with the support of the charity<br />
Breakthrough Breast Cancer.<br />
Improving services for people with<br />
breast cancer-related lymphoedema<br />
is a key campaign issue for<br />
Breakthrough.<br />
<strong>The</strong> support groups meet on the<br />
third Thursday of the month, from<br />
7pm to 8.30pm at the Dalziel Centre,<br />
Strathclyde Hospital, Airbles Rd,<br />
Motherwell or on the third Friday of the<br />
month from 10.30am to 12.30pm at<br />
Kilbryde Hospice, Red Deer Centre,<br />
Alberta Avenue, Westwood,<br />
East Kilbride.<br />
If you would like any further information<br />
on the groups call Barbara Clifford on<br />
01355 235324.<br />
DALZIEL CENTRE CELEBRATED<br />
FIRST VOLUNTEER:<br />
Jean Smith<br />
flowers and vouchers for Marks and<br />
Spencer.”<br />
<strong>The</strong> centre, which is a day hospice<br />
for patients, carers and families in<br />
<strong>Lanarkshire</strong> who are affected by a<br />
cancer diagnosis, provides a range of<br />
support services and facilities.<br />
Based at Strathclyde Hospital,<br />
Motherwell, the Dalziel Centre<br />
offers emotional psychological<br />
and social support to patients,<br />
carers and families who live with a<br />
cancer diagnosis.<br />
It also offers outpatient facilities<br />
and drop-in centres for people with<br />
multiple sclerosis and respiratory<br />
and heart problems.<br />
Patients can receive a range of<br />
services at the centre including<br />
counselling, advice, acupuncture,<br />
complementary therapies, a<br />
Lymphoedema service and a pain<br />
and symptom clinic twice a week.
14<br />
the<strong>Pulse</strong> LOCAL/DISTRICT/PARTNERSHIP NOVEMBER/DECEMBER <strong>2010</strong><br />
FIRST STEPS WERE<br />
CRUCIAL FOR CLAIRE<br />
Support service for first-time mums gave Lewis best start in life<br />
THE last year has been one of the<br />
most challenging of Claire Wilson’s<br />
life – yet she is happier than ever.<br />
As mum to 10-month-old Lewis,<br />
Claire is building a strong and<br />
loving bond with her son and is<br />
looking forward to what the future<br />
holds for them both.<br />
Yet it could all have been so<br />
different.<br />
Aged 17 and living with her mum,<br />
Claire discovered she was pregnant.<br />
After her relationship broke down, she<br />
admits she worried about her ability<br />
to cope as a single mum.<br />
And that’s where the First Steps<br />
programme came in.<br />
Backed by the Fairer Scotland<br />
Fund, and delivered by <strong>NHS</strong><br />
<strong>Lanarkshire</strong> and South <strong>Lanarkshire</strong><br />
Council, the programme, which has<br />
now been running for a year, provides<br />
intensive one-to-one support to firsttime<br />
mums in their own homes.<br />
Its aim is simple – to ensure that<br />
children born to new mums of all<br />
ages, in some of the most deprived<br />
areas of South <strong>Lanarkshire</strong>, get off<br />
to the best possible start in life.<br />
First Steps workers (FSW) come<br />
from a range of backgrounds<br />
ensuring a mix of knowledge, skills<br />
and experience across the team.<br />
FSW Marie Neil admits she does<br />
not have all the answers but is a<br />
crucial first point of contact to the<br />
range of services available.<br />
This has meant a great deal to<br />
Claire, who she has watched change<br />
from an anxious pregnant teenager<br />
into a happy and confident mum.<br />
Marie explains: “Our programme<br />
equips mums-to-be with the skills<br />
and confidence they will need after<br />
their baby is born.<br />
“Following a chat with her midwife<br />
and with her mum, Claire signed up<br />
to the programme and, in many<br />
ways, she has never looked back.”<br />
When my<br />
midwife<br />
suggested First<br />
Steps could help,<br />
I said yes, and I’m<br />
so glad I did<br />
Claire is also keen to stress that<br />
the First Steps programme has<br />
changed the course of her life.<br />
“Having a baby was not something<br />
I ever planned, especially not at this<br />
age,” she said.<br />
“Although my mum and sister<br />
wanted to support me, they’re both<br />
busy in their own lives, and I didn’t<br />
want to rely on them. When my<br />
midwife suggested First Steps could<br />
help, I said yes, and I’m so glad I did.<br />
ANNIVERSARY PRESENTATION<br />
YOUNG David Russell recently<br />
attended the medical day unit at<br />
Wishaw General to hand over a<br />
cheque for £200.<br />
His mum Kathy Russell has been<br />
attending the unit on a weekly basis<br />
for treatment for a number of years<br />
and the money was raised at a<br />
party held to celebrate her and<br />
husband Rusty’s wedding<br />
anniversary.<br />
David is pictured handing over a<br />
cheque for £200 to charge nurse<br />
Derek McKee.<br />
Derek said: “On behalf of<br />
everyone in the unit, we would like<br />
to thank the Russell family for their<br />
very kind donation.<br />
“David often comes to the day<br />
unit with his mum and we were<br />
delighted to accept this cheque from<br />
him on behalf of his family.<br />
“It was very kind of Kathy<br />
and Rusty to think of us on their<br />
wedding anniversary and we are<br />
very grateful.”<br />
“Marie and I really got on well and<br />
it was great having someone else to<br />
talk to when I needed support or was<br />
unsure or worried when I was<br />
pregnant.”<br />
After Lewis was born First Steps<br />
really came into its own.<br />
Following a traumatic labour and<br />
initial worries over Lewis’ health,<br />
Marie stepped in to support Claire<br />
in those difficult first months.<br />
And, when the weaning stage<br />
arrived, the two worked closely<br />
together, shopping for produce and<br />
cooking up batches of fresh food at<br />
home, helping to make the experience<br />
an enjoyable one for both<br />
mother and baby.<br />
<strong>The</strong> hard work paid real dividends<br />
– Lewis is now thriving and will eat<br />
anything put in front of him.<br />
Claire is now ready to be<br />
discharged from the programme<br />
but, should she need more help or<br />
support in the future, First Steps will<br />
be there for her until Lewis starts<br />
nursery, at the age of three.<br />
She concludes: “I wouldn’t have<br />
believed when I first got pregnant<br />
that I would be in this position now.<br />
“I’m really enjoying time with<br />
Lewis, and First Steps has made me<br />
more confident that ups and downs<br />
are normal. We’re a team now and<br />
face whatever comes together.<br />
I wouldn’t change it for the world.”<br />
Feature and pictures courtesy of<br />
South <strong>Lanarkshire</strong> Council.<br />
A very special birthday<br />
HAIRMYRES Hospital staff ensured<br />
Cecilia Holt celebrated her 100th<br />
birthday in style despite suffering<br />
from a hip fracture.<br />
Cecilia, who stays at Canberra<br />
House sheltered housing complex in<br />
East Kilbride, received a beautiful<br />
bouquet of flowers from staff, who<br />
also baked her a lovely birthday cake.<br />
Her niece Anne Neilson was<br />
delighted with the hospital’s efforts<br />
to mark the special birthday.<br />
She said: “It is very kind of the<br />
hospital to take this trouble for<br />
Cecilia. <strong>The</strong> staff have all been great,<br />
and I’d like to thank them for the<br />
beautiful flowers and cake and for<br />
all they have done for her.”<br />
For more information about the<br />
First Steps Programme, contact<br />
Shirley Mitchell on 0141 643 3530 or<br />
shirley.mitchell@lanarkshire.scot.nhs.uk<br />
David Hume, Hairmyres<br />
Hospital’s general manager, said:<br />
“It’s not every day we have a<br />
patient who is celebrating their<br />
100th birthday and it’s nice to be<br />
able to help mark what is a happy<br />
occasion.<br />
“Thankfully Cecilia has made a<br />
great recovery and will be going<br />
home soon.”<br />
Cecilia, who never married, was<br />
born on 24 September 1910, in<br />
Glasgow and brought up in the<br />
Oatlands, near the Gorbals.<br />
Cecilia said: “I really appreciate<br />
the hospital doing this for me.<br />
“It was a very nice surprise and<br />
made my day.”<br />
In brief…<br />
e<br />
A TOTAL of 133 years’ service<br />
with <strong>NHS</strong> <strong>Lanarkshire</strong> was a<br />
cause of celebration for five<br />
fabulous staff.<br />
<strong>The</strong> colleagues from the West<br />
of Scotland Laundry in Wishaw<br />
were congratulated for their hard<br />
work over the years.<br />
Pictured, from left, are: James<br />
Lennon, from Wishaw, section<br />
supervisor, 27 years; Maureen<br />
Payne, from Shotts, laundry<br />
assistant, 25 years; Andrea Blair,<br />
from Wishaw, laundry assistant,<br />
25 years; Betty Fair, from New<br />
Mains, laundry assistant, 25<br />
years; and Moira Hughes, from<br />
Bellshill, deputy head of linen<br />
service, 31 years.<br />
Robert O’Hara, <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s head of linen<br />
services, said: “On behalf of <strong>NHS</strong><br />
<strong>Lanarkshire</strong>, I’d like to thank<br />
James, Maureen, Andrea, Betty<br />
and Moira for the fantastic<br />
service they have provided over<br />
such a long period of time.”<br />
e<br />
A NEW support network<br />
has been established for<br />
physiotherapy support workers<br />
within <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
<strong>The</strong> aim of the Physiotherapy<br />
Support Workers Group is to<br />
provide a chance for colleagues to<br />
share information about learning<br />
opportunities and other issues that<br />
affect this staff group.<br />
It also enables the<br />
networking and sharing of good<br />
practice across their varied<br />
roles, contributing to the<br />
development of learning<br />
opportunities for physiotherapy<br />
support workers.<br />
A development day took place<br />
in October within the Ronald<br />
Miller Suite at Wishaw General.<br />
Physiotherapy support workers<br />
who attended, enjoyed various<br />
topics of interest presented by<br />
guest speakers.<br />
Chairperson of the group Carina<br />
Miller, associate practitioner<br />
paediatric physiotherapy, said:<br />
“Hopefully, the event marked the<br />
start of many more successful<br />
development days in the future.”<br />
If you would like to attend or<br />
receive further details of the<br />
group please contact Carina at<br />
carina.miller@lanarkshire.<br />
scot.nhs.uk
the<strong>Pulse</strong><br />
NOVEMBER/DECEMBER <strong>2010</strong> TOP HEALTH ISSUE<br />
15<br />
Fight the flu<br />
Media Watch<br />
Vaccinations are<br />
vital for staff – to<br />
protect themselves<br />
and others<br />
STAFF are being urged to get a flu jab to protect<br />
their patients – and themselves.<br />
<strong>The</strong> seasonal flu vaccination is particularly<br />
important for staff who work with vulnerable<br />
groups such as the elderly.<br />
Clinics are being held throughout <strong>November</strong><br />
in the three main acute hospitals and at various<br />
venues in both north and south <strong>Lanarkshire</strong><br />
community health partnership areas.<br />
Staff can attend any clinic which is convenient<br />
for them and no appointment is necessary.<br />
For details of a clinic near you visit http://firstport/<br />
sites/salus<br />
<strong>The</strong>re are many myths about the flu vaccination.<br />
Some health staff think they’re healthy<br />
so don’t need the jab, or they may wrongly<br />
believe that the vaccine can give them flu, while<br />
others don’t realise they are eligible for it, fear<br />
the side effects or don’t think it’s effective since<br />
they work in a healthcare environment.<br />
<strong>The</strong> flu vaccination uptake among <strong>NHS</strong><br />
Scotland staff was 31 per cent last year.<br />
Scotland’s Chief Medical Officer, Dr Harry<br />
Burns, is urging all <strong>NHS</strong> staff to get the flu jab<br />
to protect themselves, as well as their patients.<br />
Dr Burns said: “Our workforce act as the<br />
stewards of our patients’ safety and of our<br />
healthcare system, so it’s imperative that<br />
q VICKY GRAY, clerical<br />
officer, maternity, said: “I<br />
have mild asthma and<br />
other minor health<br />
problems and so it’s great<br />
that I can get the flu jab<br />
where I work.<br />
“Although I don’t work in a clinical role I am<br />
still in the wards and so it’s important to get the<br />
vaccination to avoid getting the flu or spreading<br />
it to others.”<br />
q LYNNE DOCHERTY,<br />
gynaecology medical<br />
secretary, said: “My son<br />
has asthma and received<br />
the jab last week so I<br />
thought I’d take this<br />
opportunity to get it too.<br />
“People with asthma are at a higher risk of<br />
developing pneumonia, so by getting the<br />
vaccination you reduce the risk of spreading what<br />
could be a dangerous illness.”<br />
they protect themselves from seasonal flu.<br />
“As well as the impact of being unwell which<br />
can lead to staff shortages, <strong>NHS</strong> staff workers<br />
are needlessly putting patients at risk, many of<br />
whom have serious illnesses which could be fatal<br />
if they become infected.<br />
“It only takes a minute to get the flu jab, but<br />
this will protect you for 12 months and protect<br />
your patients at the same time. Take up the offer<br />
of the jab and play your role in ensuring<br />
Scotland’s healthcare system remains healthy<br />
over the flu season.”<br />
For further details on the seasonal flu campaign,<br />
log on to www.immunisationscotland.org.uk<br />
If you have any questions please contact your local<br />
Occupational Health Department or call 01236 438 190<br />
for community areas.<br />
Why getting the jab is crucial...<br />
Getting the flu vaccination can protect you, your family and your patients from<br />
contracting the potentially debilitating virus. <strong>NHS</strong> <strong>Lanarkshire</strong> staff can receive<br />
the vaccination at clinics at the acute hospitals and community health<br />
partnership areas. <strong>The</strong> <strong>Pulse</strong> visited the clinic at Wishaw General to ask staff<br />
why it was so important to get the jab…<br />
q LORNA STRACHAN,<br />
occupational health nurse<br />
advisor, based at Wishaw,<br />
said: “<strong>The</strong> vaccination is<br />
important not only for your<br />
own protection but for your<br />
patients and your family<br />
members.<br />
“<strong>The</strong> jab helps you to build up immunity to the<br />
flu strains which the World Health Organisation<br />
have predicted will be more prevalent this winter.”<br />
q ANNE STEVENSON,<br />
senior charge nurse in the<br />
adult critical care unit,<br />
said: “It’s important for<br />
staff working in clinical<br />
areas to get the vaccination<br />
as the flu can make people<br />
very ill, very quickly.<br />
“You also have to think of the people back home so<br />
it helps protect them too. It’s an individual decision<br />
for staff, but for me it was important to get it.”<br />
A welcome site – work<br />
begins on demolition<br />
Airdrie and Coatbridge Advertiser<br />
Think about<br />
what you<br />
drink<br />
East Kilbride News<br />
<strong>The</strong> demolishing work begins at the<br />
e<br />
site of the new Airdrie health and<br />
resource centre which will be one of the<br />
largest medical facilities in Scotland<br />
when completed in 2012, reported the<br />
Airdrie and Coatbridge Advertiser.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> held a series<br />
e<br />
of events to support Alcohol<br />
Awareness Week and encourage people<br />
to make positive lifestyle changes and<br />
drink more responsibly. <strong>The</strong>se events<br />
were promoted in the East Kilbride<br />
News, <strong>The</strong> Extra and Wishaw Press.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> urged people to<br />
e<br />
think FAST during stroke awareness<br />
week and call 999 if they suspect<br />
someone is having a stroke. This<br />
campaign was highlighted in the local<br />
press including the Carluke Gazette,<br />
Lanark Gazette, East Kilbride News,<br />
Motherwell Times and Bellshill Speaker.<br />
Sufferers of osteoporosis in<br />
e<br />
<strong>Lanarkshire</strong> are the first in the UK<br />
to benefit from a new treatment for their<br />
condition. <strong>The</strong> <strong>Lanarkshire</strong> Intravenous<br />
Bisphosphonate Service will visit<br />
Act FAST to<br />
help tackle<br />
stroke<br />
SHARE YOUR STORIES<br />
Carluke Gazette<br />
patients in the wards and in<br />
residential or nursing homes to<br />
administer the drug as a once yearly<br />
intravenous infusion. Local and national<br />
media covered this story including <strong>The</strong><br />
Herald, BBC, Primary Care Scotland, and<br />
Wishaw Press. <strong>The</strong> new service was also<br />
praised in the Scottish Parliament by<br />
Elaine Smith MSP.<br />
<strong>The</strong> Airdrie and Coatbridge<br />
e<br />
Advertiser told the story of Shirley<br />
Docherty who walked the West Highland<br />
Way to raise £2200 for the Monklands<br />
Hospital renal unit where her friend Joe<br />
Macfarlane receives dialysis. Joe said: “I<br />
can’t speak highly enough of the unit –<br />
you’re made so welcome and it’s like a<br />
family as the nurses, staff and patients<br />
all have a great rapport.”<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s Board agreed in<br />
e<br />
principle to provide land for a new<br />
Maggie’s Centre on the Monklands<br />
Hospital site. <strong>The</strong> news was highlighted<br />
in the local press including the<br />
Motherwell Times, Wishaw Press, Airdrie<br />
and Coatbridge Advertiser and East<br />
Kilbride News.<br />
q Has a patient or visitor gone out of their way to praise you?<br />
q Is there a new service in your department you are proud of?<br />
Contact the communications department on 01698 245069/245077 and help us<br />
reflect the good news stories that happen within <strong>NHS</strong> <strong>Lanarkshire</strong> every day.
16<br />
the<strong>Pulse</strong> RETIREMENTS NOVEMBER/DECEMBER <strong>2010</strong><br />
We wish<br />
Ann well<br />
ANN Moss, secretary to Gabe<br />
Docherty, retired in October.<br />
Ann had worked for <strong>NHS</strong><br />
<strong>Lanarkshire</strong> for almost 17 years<br />
in the health promotion arena.<br />
Ann plans to enjoy retirement<br />
with her husband, Ronnie. And,<br />
being green fingered, she will<br />
spend more time in the garden.<br />
She is looking forward to<br />
spending more time with her<br />
granddaughter Maria, joining<br />
the ‘ladies who do lunch<br />
club’ and exploring the<br />
opportunities to participate<br />
in community activities.<br />
MORE TIME TO<br />
GARDEN: Gabe<br />
Docherty wishes<br />
Ann Moss well in<br />
her retirement<br />
Sorry to see you go, Esther<br />
ESTHER Hughes will miss her<br />
colleagues at Monklands payroll –<br />
but not the daily commute<br />
– following her retirement<br />
after 31 years of service.<br />
<strong>The</strong> payroll officer from<br />
Hamilton retired in<br />
September and is now<br />
planning to spend more<br />
time on her hobbies of<br />
swimming, holidays,<br />
supporting Celtic…<br />
and cleaning!<br />
Esther said: “I’d like to<br />
thank everyone for the<br />
marvellous and lovely gifts.<br />
“I certainly won’t miss<br />
the drive from Hamilton<br />
every day or having to get<br />
over the Raith Interchange,<br />
but I will miss working here<br />
and all my friends.”<br />
Esther started her <strong>NHS</strong> career at<br />
Strathclyde Hospital in May 1979<br />
where she remained until the<br />
establishment of the trusts in 1993<br />
and moved to Hairmyres.<br />
When the acute payroll<br />
departments centralised in<br />
May 2000 she moved to<br />
Monklands.<br />
In May 2002, she went<br />
to work at Strathclyde<br />
Hospital payroll department,<br />
only to return to Monklands<br />
in <strong>November</strong> 2005 when all<br />
services were centralised.<br />
Esther and Michael, her<br />
husband of almost 50<br />
years, have one son, Jim,<br />
and two daughters,<br />
Caroline and Anne-Marie.<br />
Esther’s colleague Mari Simmons<br />
said: “We’re all sorry to see Esther<br />
leave. She was not only a valued<br />
member of staff but a friend and we<br />
hope she will have a very long and<br />
happy retirement.”<br />
Frances is all set to swim<br />
FRANCES McGuigan is<br />
hoping to learn to swim<br />
following her retirement<br />
from Monklands Hospital.<br />
<strong>The</strong> ear, nose and throat<br />
(ENT) clinical support<br />
worker retired recently<br />
after nearly 23 years’<br />
service.<br />
Frances had worked in<br />
ENT, first in ward 14 and<br />
then in ward nine, since<br />
starting at<br />
Monklands in<br />
January 1988.<br />
She said: “I’ve<br />
thoroughly<br />
enjoyed my time<br />
at Monklands and<br />
all the staff in<br />
ENT, the nurses,<br />
doctors and<br />
domestics, are<br />
lovely and a<br />
credit to the ward.<br />
“<strong>The</strong>re’s been lots<br />
of laughs and I’ll<br />
really miss them all.<br />
“I’m going to learn to swim in<br />
my retirement and do some<br />
voluntary work. I also have four<br />
grandchildren so I’ll not be<br />
short of things to do.”<br />
Ann Marie Newall, senior<br />
charge nurse on ward<br />
nine, said: “It has been a<br />
privilege to work with<br />
Frances over the years.<br />
“She is also well-known<br />
throughout the hospital<br />
for all the kindness<br />
shown to both<br />
patients and<br />
colleagues.<br />
“She will be<br />
missed by all in<br />
ward nine, and we<br />
would like to wish<br />
her well in her<br />
retirement.”<br />
Frances has two<br />
daughters, Pauline<br />
and Geraldine, and<br />
four grandsons,<br />
Shaun, Craig, Lee<br />
and Paul.<br />
WELL-DESERVED: Pictured with Anne<br />
at her retirement celebration is Andy<br />
Goor, deputy director of finance<br />
A quick 40 years<br />
PAYROLL manager Anne<br />
McLaughlin will be sadly missed<br />
by friends and colleagues<br />
throughout <strong>NHS</strong> <strong>Lanarkshire</strong><br />
following her retirement.<br />
Anne, from Chapelton, near<br />
Strathaven, worked for the <strong>NHS</strong><br />
in <strong>Lanarkshire</strong> for 40 years after<br />
joining the clerical office at<br />
Hairmyres in 1970, straight from<br />
school.<br />
However, she has decided to<br />
retire following the sudden death<br />
of her husband, Peter.<br />
She said: “I never thought for<br />
a minute when I started out that<br />
I’d still be working for the <strong>NHS</strong> 40<br />
years later but – through changes<br />
in the organisation, promotions,<br />
moving location – there have<br />
always been new challenges which<br />
have kept things interesting.<br />
“It’s been a quick 40 years and<br />
I’ve enjoyed my job and met some<br />
good people.<br />
LIZ Rankin has bid farewell to friends<br />
and colleagues at Hairmyres Hospital.<br />
<strong>The</strong> clinical assistant had worked at<br />
the East Kilbride hospital since 1983.<br />
Liz’s colleague Iona Scott,<br />
anaesthetic charge nurse, said: “Liz is<br />
very highly regarded professionally<br />
and personally by all her medical and<br />
nursing colleagues.<br />
“She will be greatly missed by<br />
the department.”<br />
Liz was brought up in Uplawmoor<br />
and went to Hutcheson’s Girls’<br />
Grammar School before Glasgow<br />
University, where she graduated with<br />
a Bachelor of Medicine, Bachelor of<br />
Science, in 1974.<br />
She married Ian, a doctor who also<br />
initially trained as an anaesthetist,<br />
and they have four children: Fiona,<br />
Donald, Laura and Susan.<br />
“<strong>The</strong>re have been some challenging<br />
times, but we’ve got through<br />
them and had a few good laughs.”<br />
Anne continued: “When I<br />
started we didn’t even have calculators<br />
so it was all long division<br />
and manual calculations.<br />
“<strong>The</strong>re’s been quite a few<br />
changes since then!<br />
“I met my husband, Peter,<br />
through the <strong>NHS</strong> as well. We met<br />
at a training course in Edinburgh<br />
and were married for 34<br />
wonderful years.”<br />
Anne’s first position was as a<br />
clerical officer at Hairmyres<br />
Hospital where she worked until<br />
1975 when she moved to<br />
Strathclyde Hospital until 1993.<br />
She then returned to Hairmyres<br />
where she became payroll<br />
manager in June 1993.<br />
In April 2000 she moved to<br />
Monklands Hospital.<br />
Anne was on a number of<br />
More time for Liz to paint<br />
Her early anaesthetic experience<br />
was in the Southern General and<br />
Victoria Infirmary, although her<br />
training was interrupted by having her<br />
children and she accepted the post as<br />
a clinical assistant at Hairmyres.<br />
<strong>The</strong> department was very small at<br />
that time and Liz’s presence was very<br />
important during its development.<br />
Liz has various hobbies that she is<br />
now hoping to spend more time on,<br />
including reading, writing and<br />
painting – having even sold some<br />
of her artwork.<br />
Ian and Liz also enjoy seaborne<br />
travelling.<br />
Iona said: “Liz very much enjoyed<br />
the luxury of their cruise on the QE2,<br />
while Ian prefers the austerity of the<br />
20 foot yacht.<br />
“Lately it is as a television<br />
national payroll groups, including<br />
the Scottish Payroll Officer<br />
Subgroup, Technical Working<br />
Group for the Pensions Agency,<br />
and is chair for business objects<br />
users groups.<br />
She was also involved in several<br />
internal <strong>NHS</strong> <strong>Lanarkshire</strong> projects<br />
and initiatives including the new<br />
e-Expenses system.<br />
Anne is now looking forward<br />
to a holiday in Zante, Greece,<br />
with friends.<br />
Lesley Weir, payroll team leader,<br />
said: “I’ve worked with Anne<br />
since we were 17-year-olds, so we<br />
have grown up together.<br />
“I’d like to congratulate her for<br />
reaching 40 years of service and<br />
thank her for all her support and<br />
especially for her friendship.<br />
“It’s an understatement to say<br />
she’ll be sadly missed by everyone<br />
here, but we wish her well for<br />
the future.”<br />
personality that Liz has sprung to a<br />
national prominence.<br />
“In fact, it is believed that her<br />
winnings from Bargain Hunt are what<br />
allowed her – sadly premature –<br />
retirement from our department.”
the<strong>Pulse</strong><br />
NOVEMBER/DECEMBER <strong>2010</strong> COMPETITIONS<br />
17<br />
WIN TICKETS<br />
TO PANTO!<br />
YOU can’t beat a panto for getting<br />
into the Christmas spirit and <strong>The</strong><br />
<strong>Pulse</strong> has two family tickets –<br />
worth more than £120 – up for<br />
grabs.<br />
We have teamed up with the<br />
Glasgow Pavilion to give you the<br />
chance of experiencing this year’s<br />
must-see pantomime, <strong>The</strong><br />
Magical Adventures of Robin<br />
Hood, for free.<br />
Starring in his first ever Scottish<br />
family panto is the hilarious Jim<br />
Davidson as Robin Hood, ably<br />
assisted by Merry Men Colin and<br />
Justin and a host of other stars.<br />
For a chance to win one of the<br />
family tickets, worth £62<br />
each, for the performance on<br />
Thursday 2 <strong>December</strong> at<br />
7.30pm, simply answer the<br />
following question:<br />
Send your answers, no later than<br />
Friday <strong>November</strong> 19, to Martin<br />
Stirling at: Communications<br />
Department, Strathclyde Hospital,<br />
Airbles Road, Motherwell ML1 3BW.<br />
Alternatively, email<br />
martin.stirling@lanarkshire.scot.<br />
nhs.uk with “Panto<br />
Competition” in the<br />
subject field.<br />
Remember to include your job<br />
title, place of work and a contact<br />
telephone number.<br />
Even if you don’t win, generous<br />
discounts and concessions are<br />
available at all performances with<br />
great family value tickets on<br />
selected dates.<br />
Who will<br />
play Robin<br />
Hood in this<br />
year’s panto at the<br />
Glasgow Pavilion?<br />
Each prize<br />
is worth<br />
£62!<br />
It is the family panto for all ages<br />
in true Pavilion style, so book early<br />
to avoid the rush.<br />
Call the Pavilion box office on<br />
0141 332 1846 between 10am<br />
and 8pm Monday to Saturday.<br />
For more details, visit<br />
www.pavilionpanto.com<br />
Dine in style at<br />
Malmaison…<br />
just like our<br />
winner Moira<br />
MORIA Agnew will be dining out in<br />
style courtesy of <strong>The</strong> <strong>Pulse</strong> after<br />
winning a meal for two at the<br />
Malmaison Brasserie in Glasgow.<br />
<strong>The</strong> Coatbridge Health Centre<br />
administrator entered the last <strong>Pulse</strong><br />
competition and correctly answered<br />
that the Malmaison building was<br />
previously an Episcopal Church.<br />
She will now enjoy a beautifully<br />
presented meal, prepared with<br />
incredible local ingredients, served<br />
in the brasserie.<br />
But you too could enjoy a delicious<br />
meal in fantastic surrounds with an<br />
incredible discount at the Malmaison.<br />
<strong>The</strong> hotel is just one of the many<br />
companies offering <strong>NHS</strong> staff discount<br />
as part of the <strong>NHS</strong> staff benefits<br />
programme.<br />
Malmaison offers <strong>NHS</strong> staff an<br />
amazing 25 per cent discount on<br />
food bills.<br />
To access your discount at the<br />
brasserie, simply book your table in<br />
advance and tell them you are with<br />
the <strong>NHS</strong>.<br />
All you need to do then is show<br />
your <strong>NHS</strong> Staff ID and you will<br />
receive 25 per cent off your food bill.<br />
Malmaison is also offering<br />
staff a fantastic 20 per cent off<br />
wedding packages for weddings<br />
taking place between January and<br />
March 2011 or 2012.<br />
To find out more about Malmaison<br />
and to see the other great<br />
discounts available, visit<br />
www.nhsstaffbenefits.co.uk<br />
Susie’s tips for<br />
waterbabies…<br />
and mums<br />
COMMUNITY midwife in<br />
<strong>Lanarkshire</strong> Susie Murphy has her<br />
hands full looking after<br />
pregnant women, new mums and<br />
their babies.<br />
In her role, Hamilton-based<br />
Susie is an advocate for the<br />
benefits of aquanatal activities for<br />
pregnant women.<br />
Despite her busy schedule, Susie<br />
and fellow midwife Susan Baines<br />
have written a fascinating new<br />
book, Aquatic Exercise For<br />
Pregnancy.<br />
And <strong>The</strong> <strong>Pulse</strong> has a copy of her<br />
book, worth £26, to give away.<br />
Susie said: “Since we met at<br />
university, Susan and I have always<br />
wanted to write a book to be used<br />
by midwives.<br />
“Aquanatal exercises bring<br />
wonderful health benefits for<br />
mums and we were both really<br />
determined to tell as many<br />
midwives as possible.<br />
“It’s an enjoyable, comfortable<br />
way to exercise the whole body.<br />
WIN!<br />
“It’s also unlikely to cause<br />
maternal fatigue as the sessions<br />
are designed to take account of<br />
women’s changing physiology.”<br />
For a chance to win a copy<br />
of the book simply answer this<br />
question:<br />
Which part of<br />
the body does<br />
aquanatal<br />
exercise benefit?<br />
BOOKED: community<br />
midwife and author<br />
Susie Murphy<br />
Send your answers, no later than<br />
Friday 26 <strong>November</strong>, to Martin<br />
Stirling at: Communications<br />
Department, Strathclyde Hospital,<br />
Airbles Road, Motherwell ML1 3BW.<br />
Or email martin.stirling@lanarkshire.scot.nhs.uk<br />
with “Aquanatal<br />
Competition” in the subject field.<br />
Include your job title, place of<br />
work and a contact phone number.<br />
Aquatic Exercise For Pregnancy<br />
is also available from<br />
www.mkupdate.co.uk<br />
Courtesy of Douglas McKendrick, Hamilton Advertiser<br />
<strong>Pulse</strong> Sudoku<br />
Enter digits from 1 to 9 into the blank spaces. Every row must contain one<br />
of each digit. So must every column, and every 3x3 square.<br />
Get the solution on FirstPort.
18<br />
the<strong>Pulse</strong> SMOKING CESSATION NOVEMBER/DECEMBER <strong>2010</strong><br />
HEART<br />
ATTACK<br />
ON COURSE: Dr Robert Mair<br />
is enjoying life – and time on<br />
the golf course – much more<br />
since he quit smoking<br />
MADE ME<br />
STUB OUT<br />
HABIT...<br />
Dr Robert Mair feared he was having a heart attack<br />
but still lit up a cigarette. Thankfully, with the support<br />
of <strong>NHS</strong> <strong>Lanarkshire</strong>’s Stop Smoking Service, it was<br />
his last cigarette<br />
EVEN suffering a heart attack in his<br />
home one night was not enough to<br />
prevent Dr Robert Mair lighting up<br />
what he knew would be his last<br />
cigarette.<br />
Thankfully, the GP from<br />
Stewartfield, East Kilbride, survived<br />
after being admitted to Hairmyres<br />
Hospital’s Coronary Care Unit,<br />
where he underwent an emergency<br />
angioplasty.<br />
But Robert, 46, knew his days of<br />
smoking, which had started when he<br />
was only 12, had to be brought to<br />
an end if he wanted a long and<br />
healthy future with wife Dr Grace<br />
Campbell and children Louise, 18,<br />
and David, 16.<br />
Here, the former “60-a-day man”<br />
explains how his smoking obsession<br />
finally came to an end.<br />
Robert said: “I woke up about<br />
11.35pm on the 23rd of May with<br />
crushing chest pains thinking to<br />
myself, ‘it can’t be a heart attack,<br />
just really bad indigestion’.<br />
“I went downstairs for a glass of<br />
milk and to light up a cigarette and<br />
by then I knew it was definitely a<br />
heart attack.<br />
“I also knew that one way or<br />
another I wouldn’t be smoking<br />
again but it didn’t stop me finishing<br />
that cigarette.”<br />
Following the success of his<br />
emergency operation, Robert began<br />
the long process of rehabilitation.<br />
As part of this he decided he had<br />
to quit smoking.<br />
A smoking cessation advisor visited<br />
him in the ward to explain the<br />
services available to help, and provide<br />
him with 24-hour nicotine patches.<br />
After three days recovering in the<br />
hospital, Robert returned home and<br />
soon attended his first <strong>NHS</strong><br />
<strong>Lanarkshire</strong> Stop Smoking Service.<br />
Robert said: “I attended 12<br />
sessions at the John Wright Sports<br />
Centre and thoroughly enjoyed them.<br />
“<strong>The</strong> advisors are ex-smokers<br />
themselves and know what you are<br />
going through.<br />
“<strong>The</strong>y don’t lie to you and tell you<br />
it will be easy. Instead, they explain the<br />
challenges and are very supportive.<br />
NEW smoking cessation guidance<br />
for Scotland produced by <strong>NHS</strong><br />
Health Scotland and Action on<br />
Smoking and Health (ASH) Scotland<br />
was published in September.<br />
A Guide to Smoking Cessation in<br />
Scotland <strong>2010</strong> is a robust, evidencebased<br />
compendium of all smoking<br />
cessation guidance and<br />
recommendations derived from the<br />
National Institute for Health and<br />
Clinical Excellence and from<br />
previous Scottish guidelines.<br />
It also includes suggestions for<br />
good practice.<br />
Dr Laurence Gruer, director of<br />
public health science at <strong>NHS</strong> Health<br />
Scotland said: “<strong>The</strong> best and latest<br />
available evidence is synthesised<br />
into this one publication.<br />
“It recognises that all healthcare<br />
professionals have a role to play in<br />
helping people to quit by providing<br />
support and<br />
referring them to<br />
specialist smoking<br />
cessation services.<br />
“We know<br />
smokers’ chances<br />
of succeeding in<br />
stopping and<br />
staying stopped<br />
are greatly<br />
increased by<br />
“I also found it very helpful to be<br />
able to talk to the other people on<br />
the group who were going through<br />
the same thing.<br />
“I would definitely recommend it to<br />
others, and I already have, to people<br />
who come in to see me at my surgery<br />
in the South West of Glasgow.”<br />
proper use of nicotine replacement<br />
therapy and certain other proven drug<br />
treatments, combined with intensive<br />
personal support and advice.<br />
“This is what the specialist<br />
smoking cessation services offer.”<br />
Comprising two main parts, the<br />
guide covers how to deliver<br />
interventions, pharmacotherapy,<br />
monitoring and training.<br />
Helping smokers to stop is aimed<br />
primarily at healthcare practitioners,<br />
and includes an accompanying<br />
desktop brief interventions flowchart.<br />
Planning and providing specialist<br />
smoking cessation services is for<br />
providers and commissioners of<br />
intensive smoking cessation support,<br />
including those involved in the<br />
national pharmacy scheme.<br />
Chief executive of ASH Scotland,<br />
Sheila Duffy, said: “Smoking remains<br />
the largest preventable cause of death<br />
and disease in Scotland today.<br />
“Fortunately, for those who<br />
want to kick the habit, help is at<br />
hand through our national<br />
network of stop smoking services<br />
available free through the <strong>NHS</strong>.<br />
“<strong>The</strong>se services offer help and<br />
support for all smokers who are<br />
ready to quit, and give them the<br />
best possible chance of staying<br />
smoke-free.<br />
Robert continued: “I’m not<br />
pretending that it’s easy and I do<br />
occasionally get the urge to smoke<br />
again but I’m determined that<br />
there’s no going back.<br />
“I’m still recovering from my<br />
heart attack but having quit the<br />
cigarettes I feel less breathless, I<br />
New cessation guidelines published<br />
“This updated resource<br />
summarises the highest quality<br />
research on smoking cessation and is<br />
targeted not only at healthcare and<br />
smoking cessation professionals, but<br />
also workers in the community and<br />
voluntary sector who can signpost<br />
would-be quitters to services that<br />
will help them stay tobacco-free.”<br />
<strong>The</strong> guidance has been endorsed<br />
by the Royal College of General<br />
Practitioners in Scotland.<br />
Dr John Bery of the Royal College<br />
of GPs in Scotland said: “This<br />
publication recognises that GPs are<br />
integral to smoking cessation not<br />
only in providing support and<br />
encouraging and generating quit<br />
attempts which in themselves may<br />
be successful, but also in referring<br />
on to smoking cessation services<br />
where the chance of these quit<br />
attempts being successful and<br />
remaining so are greatly increased.”<br />
<strong>The</strong> new guide replaces the<br />
Smoking Cessation Guidelines for<br />
Scotland 2004 update and 2007<br />
supplement and Encouraging<br />
Smokers to Stop publication.<br />
Copies of the guide are available<br />
to download from: www.health<br />
scotland.com/documents/4661.aspx<br />
don’t smell of smoke and I don’t<br />
have the horrendous nicotine stains<br />
that made me feel self-conscious<br />
when seeing patients.<br />
“I only smoked in one room at<br />
home but the smell permeated<br />
throughout the whole house so my<br />
family are very happy I’ve quit, and<br />
are not having to put up with<br />
smelling of smoke themselves or<br />
getting asked if they smoke.<br />
“Hopefully I won’t have to<br />
decorate as much either!”<br />
Robert’s 60-a-day habit was also<br />
costing him a small fortune and he<br />
revealed the money he has saved by<br />
quitting is allowing him to work less.<br />
He said: “On the way to work I<br />
was buying two bottles of juice and<br />
60 cigarettes which were costing me<br />
£19.42. I calculated I would have to<br />
be earning a salary of £19,000 just<br />
to pay for that.<br />
“It means I can work less hours<br />
and enjoy playing a bit more golf –<br />
although so far it’s not helped my<br />
handicap.”<br />
Robert added: “Anyone who says<br />
stopping smoking is easy doesn’t<br />
know what they are talking about.<br />
“It is challenging and you need the<br />
right kind of support to help.<br />
“But the rewards are worth it, so<br />
I would encourage anyone wishing<br />
to quit to contact the Stop<br />
Smoking Service.”<br />
Smokers in <strong>Lanarkshire</strong> can<br />
access help and support from the<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> Stop Smoking<br />
Service, where they are offered<br />
advice and support in conjunction<br />
with free nicotine replacement<br />
therapy from trained nurse advisors.<br />
For more information about the<br />
help on offer, call <strong>NHS</strong> <strong>Lanarkshire</strong><br />
Stop Smoking Service on 08452 17 77 07<br />
or text ‘Advice’ to 81066.
the<strong>Pulse</strong><br />
NOVEMBER/DECEMBER <strong>2010</strong> TRAINING<br />
19<br />
Brushing up on<br />
oral hygiene<br />
Extra support<br />
for those with<br />
learning<br />
disabilites<br />
IMPROVING the oral health of<br />
people with learning disabilities is<br />
the goal for Alan Thomson.<br />
<strong>The</strong> oral health assistant, based<br />
at the Buchanan Centre dental<br />
department, provides peer<br />
education and support to people<br />
with additional support needs.<br />
Alan’s role is the result of a joint<br />
venture between <strong>NHS</strong> <strong>Lanarkshire</strong><br />
and North <strong>Lanarkshire</strong> Council<br />
and has proved very successful.<br />
He said: “I’ve been in the role for<br />
just over a year now. I really enjoy<br />
it and it’s made me more confident.<br />
“I speak with people on a one-toone<br />
basis to provide them with<br />
advice on looking after their teeth,<br />
what food they should eat and what<br />
they should avoid.<br />
“I’ve also recently started to do<br />
group presentations.<br />
“<strong>The</strong> job takes me all over<br />
<strong>Lanarkshire</strong> and I drive to places<br />
like Hamilton, Lanark, East<br />
Kilbride, Carluke and Larkhall to<br />
provide advice.<br />
“It’s different to anything I’ve<br />
done in the past but I really enjoy<br />
it and get good support from my<br />
colleagues, job coach and my<br />
manager Brenda Hendren.”<br />
During a recent visit to the<br />
Buchanan Centre by children from<br />
the Carron Grange School, Larbert,<br />
Alan gave advice and tips on how<br />
to look after their teeth.<br />
Brenda, senior oral health<br />
educator, said: “Alan provides a very<br />
important service in promoting<br />
good oral health to people with<br />
additional support needs.<br />
“He works mainly within day<br />
centres across South <strong>Lanarkshire</strong><br />
helping service users to increase<br />
their motivation, knowledge and<br />
skills in looking after their mouths.<br />
“<strong>The</strong> educational activities are<br />
person centred and he uses a combination<br />
of visual, auditory and kinaesthetic<br />
(by doing) resources such as<br />
posters, presentations, DVDs, tasks<br />
and reflective practice discussions.”<br />
Did you<br />
know?<br />
<strong>The</strong> three main tips for good<br />
oral health are: brush your<br />
teeth twice a day using a<br />
fluoride toothpaste, try to<br />
limit sugar intake, register<br />
with a dentist and<br />
attend regularly<br />
TEETH WISDOM: Alan Thomson, front right, with children from<br />
Carron Grange School in Larbert. In the back row are, left,<br />
Anne O’Neill, special care oral health educator, and right, Kay<br />
Reid, specialist dental nurse<br />
Training Planner<br />
ORGANISATIONAL<br />
DEVELOPMENT<br />
q Training schedules,<br />
nomination forms and more<br />
information is available on the<br />
Training and Development<br />
homepage on FirstPort or<br />
at http://firstport/sites/<br />
odandtraining/trainingand<br />
development/default.aspx<br />
If you have any other enquires,<br />
please contact the training<br />
co-ordinators:<br />
Sue Devine (Law House)<br />
01698 377807<br />
sue.devine@lanarkshire.<br />
scot.nhs.uk<br />
Linda Firstbrook (Hairmyres)<br />
01355 585485<br />
linda.firstbrook@<br />
lanarkshire.scot.nhs.uk<br />
Lorna Galloway (Wishaw<br />
General) 01698 366765<br />
lorna.galloway@<br />
lanarkshire.scot.nhs.uk<br />
MEDICAL EDUCATION<br />
q For queries, contact training<br />
co-ordinators on 01698 366521<br />
or Meded@lanarkshire.<br />
scot.nhs.uk<br />
Training co-ordinators will<br />
contact new consultants<br />
direct regarding the<br />
Consultant Induction and<br />
Professional Development<br />
programme.<br />
To book any other senior<br />
courses, use the booking<br />
system which is available on<br />
the MEDED website<br />
www.medednhsl.com<br />
PRACTICE DEVELOPMENT<br />
Contacts:<br />
Rita Cloughley 01698 366581<br />
Morag Downie 01698 366575<br />
Anne Halavage<br />
01698 366582<br />
Natalie Snodgrass<br />
01698 366590<br />
EDUCATION PROGRAMME<br />
q Courses for nurses,<br />
midwives and AHPs<br />
Courses for all <strong>NHS</strong><br />
<strong>Lanarkshire</strong> nurses,<br />
midwives, AHPs and<br />
their support workers are<br />
available.<br />
For more information on the<br />
different courses and dates<br />
available, log on to the PDC<br />
website. Visit<br />
www.lanpdc.scot.nhs.uk<br />
HEALTH & SAFETY<br />
q For training schedules and<br />
nomination forms access as<br />
follows: Firstport/Staff<br />
Support Services/Occ Health<br />
SALUS/Downloads<br />
For more information, contact:<br />
Sandra Sweeney 01236 707721<br />
or email sandra.sweeney@<br />
lanarkshire.scot.nhs.uk<br />
Contacts: Amanda Minns<br />
(Hairmyres) 01355 585488/7<br />
Lisa McLaren (Wishaw<br />
General) 01698 366316<br />
Paul Herbert (Monklands)<br />
01236 712005<br />
Carol Hallesy (Law House)<br />
01698 377600/01<br />
Grant Donaghy (<strong>NHS</strong><br />
<strong>Lanarkshire</strong> HQ)<br />
MOVING & HANDLING<br />
q For training schedules<br />
and nomination forms<br />
access as follows:<br />
Firstport/Staff Support<br />
Services/Occ Health<br />
SALUS/Downloads<br />
For more information,<br />
contact: Sandra Sweeney 01236<br />
LIBRARIES<br />
01698 281313<br />
q Classes are available in:<br />
<strong>The</strong> Knowledge Network<br />
RefWorks<br />
Ovid Medline<br />
Ebsco CINAHL<br />
Cochrane Library<br />
707721 or email<br />
sandra.sweeney@<br />
lanarkshire.scot.nhs.uk<br />
PaMoVA<br />
(Prevention and Management<br />
of Violence and Aggression)<br />
q It is essential for all staff in<br />
the Health Service to take care<br />
Contact your local library for<br />
dates and availability.<br />
of their personal safety and be<br />
aware of the safety of others.<br />
To reduce the risk of being a<br />
victim of aggression or violent<br />
behaviour, <strong>NHS</strong> <strong>Lanarkshire</strong><br />
provides PaMoVA training for<br />
all staff.<br />
Contact PaMoVA advisors on<br />
01236 707198.
20<br />
the<strong>Pulse</strong> ACHIEVEMENTS NOVEMBER/DECEMBER <strong>2010</strong><br />
From left, Gordon Gray, Dr Paul<br />
Stollard and Professor Ewan<br />
Macdonald outside Salus<br />
GALLUS<br />
SALUS<br />
DR Paul Stollard of the Health<br />
and Safety Executive (HSE)<br />
visited <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
occupational health and safety<br />
division Salus in October.<br />
<strong>The</strong> HSE director for Scotland<br />
and head of the field operations<br />
directorate in Scotland was<br />
invited to the Coatbridge office by<br />
Professor Ewan Macdonald,<br />
director of Salus, to see the work<br />
being done to improve health<br />
and safety.<br />
Gordon Gray, <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s head of health and<br />
safety, said: “<strong>The</strong> Salus<br />
occupational health and safety<br />
department helps facilitate <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s aim of continuing<br />
to be an exemplar organisation in<br />
terms of health and safety<br />
management and performance.<br />
“Part of achieving this is<br />
making clear plans each year<br />
about internal health and safety.<br />
“Our annual report for 2009/10<br />
published on FirstPort and<br />
presented at the October board<br />
meeting highlights the significant<br />
strides in occupational health<br />
and safety made over the last<br />
year through a partnership<br />
approach with divisional<br />
directorates and departments.”<br />
TREATING Taliban terrorists and<br />
working 24 hour shifts in stifling<br />
heat in Iraq and Afghanistan are just<br />
a few of the challenges experienced<br />
by Wishaw General’s Sam Wadelik.<br />
<strong>The</strong> radiographer is a reservist<br />
serving on 612 (County of Aberdeen)<br />
Squadron, a RAF Medical Reserve<br />
Unit based at RAF Leuchars in Fife.<br />
And Sam, from Glasgow, who has<br />
been deployed on missions to Iraq<br />
and Afghanistan in her five years<br />
with the squadron, has recently been<br />
promoted to the rank of sergeant.<br />
She said: “My experiences with<br />
the RAF have made me a mentally<br />
stronger person and there are definitely<br />
less things to faze me after the<br />
experiences of working with the<br />
casualties and their injuries<br />
sustained in Afghanistan and Iraq.<br />
“I joined my squadron in<br />
September 2005 and I love every<br />
minute I get to train and work with<br />
my colleagues and the 612 Squadron<br />
Head Quarters staff.<br />
“I am very proud to receive my<br />
sergeant tapes. Being a reservist and<br />
being able to provide my specialist<br />
skills, as a radiographer, on an,<br />
operational tour is very satisfying.”<br />
Sam’s most recent deployment<br />
was to Camp Bastion, in the<br />
Helmand Province of Afghanistan,<br />
from April to August this year.<br />
She explained some of the<br />
challenges she faced.<br />
From left, health promotion colleagues Tina McMichael, <strong>NHS</strong> Ayrshire and Arran;<br />
Jo Zinger, Greater Glasgow and Clyde and Colin Anderson, <strong>NHS</strong> <strong>Lanarkshire</strong>;<br />
received the WISH award from Shona Robison, Minister for Public Health and Sport<br />
RAF JUSTICE<br />
RAF reservist<br />
Sam Wadelik<br />
is recognised<br />
for work in<br />
warzones<br />
I’m very proud<br />
to receive my<br />
sergeant tapes.<br />
Being a reservist on<br />
an operational tour is<br />
very satisfying<br />
Sam said: “We would work up to<br />
80-hour weeks, the odd 24-hour<br />
shift through 45 degree heat and<br />
sandstorms, using interpreters,<br />
treating everyone from British,<br />
American, Danish, Estonian and<br />
Afghan troops to civilian men,<br />
women and children to the Taliban<br />
themselves.<br />
“We had digital radiology which<br />
meant the mobile units produced<br />
diagnostic X-ray images within one<br />
second.”<br />
Between <strong>December</strong> 2008 and<br />
March 2009, Sam was deployed to the<br />
British Military Hospital, in Basrah.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> in partnership with<br />
Greater Glasgow and Clyde and<br />
Ayrshire and Arran Health Boards,<br />
picked up an award for a sexual<br />
health social marketing campaign.<br />
<strong>The</strong> health promotion drive<br />
targeted men who have sex with<br />
other men (MSM).<br />
Colin Anderson, senior health<br />
promotion officer with <strong>NHS</strong><br />
<strong>Lanarkshire</strong> said: “As levels of HIV<br />
and sexually transmitted infections<br />
continue to increase across<br />
Scotland, and particularly in the<br />
MSM population, the rationale was<br />
to target this particular group to<br />
deliver two important key<br />
messages:<br />
Sergeant ‘Sam’ Wadelik receiving her taps from Squadron Leader ‘Rem’ Merrick, the<br />
Executive Officer on 612 Squadron. © RAF Leuchars Photographic Section<br />
She said: “I was one of two radiographers<br />
who staffed the radiology<br />
department with plain X-ray facilities<br />
using mobilettes and a six-slice<br />
Phillips Brilliance CT Scanner.<br />
“We only had chemical processing<br />
available which meant each individual<br />
X-ray took three minutes to process.”<br />
Sam regularly attends training at<br />
RAF Leuchars to prepare for<br />
deployment in war zones.<br />
In October, she took part in a<br />
training exercise where her duties<br />
included “shooting” insurgents,<br />
rescuing casualties from a mine field<br />
and dealing with suicide bombers.<br />
Sam said: “<strong>The</strong> headquarters staff<br />
had set up a field hospital which<br />
would replicate some of the conditions<br />
of working in a war zone.<br />
“In the roleplay exercise, I had to<br />
lead a patrol to collect medical<br />
supplies and rescued, casualties<br />
q Condoms and lube to be used<br />
every time men have sex with<br />
other men<br />
q To encourage regular sexual health<br />
check ups, including HIV testing at<br />
least every six months.<br />
“<strong>The</strong> campaign was launched in<br />
October 2009 and was successfully<br />
received in both ‘on scene’ venues<br />
such as gay clubs, saunas and ‘off<br />
scene’ venues, for example GP<br />
surgeries and health centres, with<br />
particular success in the online<br />
marketing approach taken.<br />
“<strong>The</strong> campaign won two awards<br />
and continues to be rolled out across<br />
the three health board areas.”<br />
Colin and his health promotion<br />
from a mine field. We camped out<br />
in the chapel of the hospital and in<br />
the morning we were attacked by<br />
insurgents and I shot one because I<br />
believed my life was in danger.<br />
“<strong>The</strong>re were other incidents we had<br />
to deal with – mortar attacks, suicide<br />
bombers approaching the guards on<br />
the front gate, a fire in the hospital<br />
complex and treating the incoming<br />
casualties from such incidents.<br />
“We also practised our common<br />
core skills which involved practising<br />
nuclear biological chemical drills and<br />
I passed the weapon-handling test.”<br />
If you are interested in joining the<br />
Reserves please contact 612<br />
Squadrons recruiting department on<br />
01334 83947 Ext 7974 or email<br />
leu612sqn-recruiting@<br />
leuchars.raf.mod.uk<br />
Sexual health campaign success<br />
colleagues won the WISH (Wellbeing<br />
in Sexual Health) Award from Public<br />
Health Minister Shona Robison at<br />
a recent national WISH conference<br />
in Edinburgh.<br />
<strong>The</strong>y also won a silver medal<br />
from the Institute of Practitioners<br />
in Advertising.<br />
If you would like more<br />
information on the campaign or a<br />
supply of posters for your area, please<br />
contact: Colin Anderson, Blood Borne<br />
Virus and Sexual Health Promotion<br />
team, on 01698 377623.<br />
Alternatively, visit the website at<br />
www.makeyourpositionclear.com