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The Pulse November/December 2010 - NHS Lanarkshire

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NEWS FOR <strong>NHS</strong> LANARKSHIRE STAFF • NOVEMBER/DECEMBER <strong>2010</strong><br />

Page 3<br />

Craig Brown supports<br />

FAST stroke campaign<br />

Pages 10&11<br />

New system<br />

explained<br />

WINTER WARNING<br />

extra pressures winter illnesses It will remind people to check<br />

bring. For them to work effectively in advance that they have enough<br />

PROTECTION:<br />

Vaccinations and vigilance<br />

we need all staff to play their part. of their regular medicines to<br />

Janet<br />

“We are grateful for their hard cover the holiday period.<br />

Saunders,<br />

against viruses will help us work to ensure that we are well <strong>The</strong> public will also be<br />

occupational<br />

prepared for whatever this winter advised to stock up<br />

staff nurse,<br />

brings, particularly those staff who their home medicine<br />

gives Mary<br />

fight off the winter blues<br />

will be working over the Christmas cabinet with overthe-counter<br />

clinical support<br />

Gilchrist,<br />

and New Year period.”<br />

ALL staff are being asked to make service is expected to be particularly<br />

busy at these times.<br />

involves all parts of <strong>NHS</strong><br />

coughs and colds.<br />

annual flu<br />

<strong>The</strong> <strong>Lanarkshire</strong> winter plan remedies for<br />

worker, her<br />

sure <strong>NHS</strong> <strong>Lanarkshire</strong> is ready for<br />

winter – our busiest time of year. Demand on hospital beds and <strong>Lanarkshire</strong>, including GP<br />

<strong>The</strong> national Be<br />

vaccination<br />

A comprehensive plan has been<br />

put in place with our partner<br />

agencies to cope with the extra<br />

pressures this time of year brings.<br />

Staff can help us get ready for<br />

winter by:<br />

q Making sure they know their<br />

own service’s particular plans or<br />

arrangements<br />

services is expected to be at its<br />

highest following the public<br />

holiday period, from early<br />

January <strong>2010</strong>.<br />

Director of South<br />

<strong>Lanarkshire</strong><br />

Community<br />

Health<br />

Partnership<br />

Alan Lawrie,<br />

surgeries, the primary care outof-hours<br />

service, pharmacies,<br />

hospitals, as well as local authority<br />

and ambulance services. <strong>The</strong> plan<br />

has been worked up with<br />

partners including the<br />

councils in north and<br />

south <strong>Lanarkshire</strong>,<br />

the Scottish<br />

Ambulance Service<br />

Ready For Winter<br />

leaflets are being<br />

distributed to <strong>NHS</strong><br />

<strong>Lanarkshire</strong> premises<br />

during <strong>November</strong> and<br />

<strong>December</strong>. Staff are<br />

asked to look out for these<br />

leaflets and pass copies to<br />

family and friends.<br />

We have robust executive<br />

and <strong>NHS</strong> 24.<br />

<strong>The</strong> <strong>NHS</strong> <strong>Lanarkshire</strong> website will<br />

director<br />

A national and<br />

plans in place<br />

responsible<br />

local Be Ready For<br />

also have a winter health section at<br />

to prepare for for winter<br />

Winter public information<br />

campaign is will be other winter health advice,<br />

www.nhslanarkshire.org.uk and there<br />

the extra pressures planning,<br />

said: “We<br />

also being launched including pharmacy festive<br />

winter illnesses bring<br />

know that<br />

to encourage<br />

opening times on<br />

winter is always<br />

people to plan www.nhsinform.co.uk<br />

q Protecting their patients and<br />

themselves by taking up – and<br />

making sure patients take up –<br />

the offer of a flu vaccination. See<br />

page 15 for more information<br />

q Ensuring they are up to date<br />

with the latest guidance and<br />

procedures for preventing and<br />

managing norovirus (winter<br />

vomiting virus). See page 8 for<br />

more information.<br />

This festive season there will<br />

be two four-day periods of<br />

weekend/public holidays, with<br />

GP surgeries closed between<br />

25-28 <strong>December</strong> and 1-4<br />

January. <strong>The</strong> out-of-hours<br />

one of the busiest<br />

times for our<br />

services.<br />

“We have robust<br />

plans in place<br />

to prepare<br />

for the<br />

ahead and ensure<br />

they know what<br />

services to access if<br />

they become ill.<br />

ALSO INSIDE<br />

NEWS ACROSS THE DIVISIONS • TRAINING UPDATE • YOUR STORIES • YOUR HEALTH AND LIFESTYLE


2<br />

the<strong>Pulse</strong><br />

GENERAL NEWS<br />

Contents<br />

FIRST STEPS: Help for single mums. See page 14<br />

2-9 GENERAL NEWS<br />

Health Secretary Nicola Sturgeon gets shown round<br />

a new electronic pharmacy in Shotts; staff get ready<br />

for an HMIe inspection; <strong>NHS</strong> <strong>Lanarkshire</strong> becomes<br />

first health board to offer bisphosphonate injections.<br />

10-11 PATIENT MANAGEMENT SYSTEM<br />

Discover how patient management will change<br />

under the new electronic system.<br />

12-14 LOCAL, DISTRICT, PARTNERSHIP NEWS<br />

Couple raises £10,000 for Sands Wishaw group;<br />

Dalziel Centre benefits from snooker champion<br />

John Higgins’ Mr & Mrs gameshow success.<br />

17 COMPETITIONS/PUZZLES<br />

Enter our panto competition for family tickets to<br />

see Robin Hood and his merry men this Christmas.<br />

20 ACHIEVEMENTS<br />

RAF promotes reservist radiographer Sam Wadelik.<br />

Got a story?<br />

If you have any ideas,<br />

stories or features you<br />

would like to see included, or<br />

would just like to tell us what you<br />

think of <strong>The</strong> <strong>Pulse</strong>, please get in<br />

touch with a member of the<br />

editorial team...<br />

Martin Stirling<br />

01698 245069<br />

Michelle Nobes<br />

(Hairmyres)<br />

01355 585325<br />

Editorial policy<br />

As the staff newspaper of <strong>NHS</strong> <strong>Lanarkshire</strong>, <strong>The</strong> <strong>Pulse</strong> aims to celebrate<br />

the work and achievements of staff and services. It also shares<br />

information about the changes and issues that affect staff at work. We<br />

would like to hear your thoughts and suggestions about the kind of<br />

stories you would like to see in <strong>The</strong> <strong>Pulse</strong>. Contact the team (below)<br />

with your stories, comments and ideas.<br />

Christine McNeill<br />

(Monklands)<br />

01236 713065<br />

Yvonne Ross<br />

(Wishaw General)<br />

01698 366558<br />

<strong>The</strong> deadline for<br />

contributions to<br />

the next issue<br />

26 <strong>November</strong>.<br />

© South <strong>Lanarkshire</strong> Council<br />

CONGRATULATIONS: From left,<br />

Alasdair MacLullich, Pamela<br />

Milliken, head of clinical<br />

governance and risk management,<br />

Marie Cerinus and Paul Wilson<br />

CELEBRATING<br />

YOUR SUCCESS<br />

More than<br />

200 health<br />

professionals<br />

attend event<br />

HUNDREDS of health workers were<br />

congratulated for their hard work<br />

and their successes in 2009/10 at<br />

the eighth annual Celebrating<br />

<strong>Lanarkshire</strong> conference.<br />

More than 200 nurses, midwives,<br />

allied health professionals<br />

(NMAHPs), their students and<br />

support workers attended the event,<br />

held at the University of the West<br />

of Scotland.<br />

Dr Marie Cerinus, director of<br />

NMAHP Practice Development at<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>, said: “<strong>The</strong> overall<br />

aim of Celebrating <strong>Lanarkshire</strong> <strong>2010</strong><br />

was to celebrate success in improving<br />

quality in <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

“It celebrated the contribution<br />

made by many clinical staff to<br />

improve quality in health and health<br />

care in <strong>NHS</strong> <strong>Lanarkshire</strong> through<br />

a focus on children, adults and<br />

older people.<br />

“It also provided the opportunity to<br />

share information on improving<br />

quality to support all staff to continue<br />

to grow and develop as clinicians,<br />

leaders and managers to further<br />

enhance health, care and experience.”<br />

Speakers at the event included<br />

Geoff Lachlan, former consultant<br />

general surgeon and now researcher<br />

in spirituality and health, Alasdair<br />

MacLullich, professor of geriatric<br />

medicine at the University of<br />

Edinburgh, and Paul Wilson, <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s executive director<br />

of NMAHPs.<br />

Paul said: “In addition to a range<br />

of presentations on relevant health<br />

topics and developments, there<br />

were also market stalls and time to<br />

network with other health workers<br />

to ensure we share information and<br />

ideas for good practice.<br />

“By bringing everyone together,<br />

we are not only celebrating areas<br />

of excellence in health care but<br />

also providing the opportunity to<br />

learn from each other to improve<br />

patient care.”<br />

Blood borne virus conference well received<br />

LANARKSHIRE Blood Borne Virus<br />

(BBV) Networks held a successful<br />

conference in October which raised<br />

awareness of Hepatitis and HIV.<br />

About 200 delegates from across<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>, the voluntary<br />

sector, service users and carers, and<br />

staff from north and south<br />

<strong>Lanarkshire</strong> councils attended.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s chairman Ken<br />

Corsar, who chaired the morning<br />

session of the conference, said: “At<br />

the core of the conference was the<br />

real experiences and life stories from<br />

those who are affected by Hepatitis<br />

and HIV.<br />

“<strong>The</strong> role of carers was also highlighted<br />

as the impact on children<br />

and families living with and affected<br />

by Hepatitis and HIV.<br />

“We heard about the reality of<br />

being diagnosed, experiences of<br />

those going through treatment and<br />

of those living with Hepatitis and<br />

HIV as a long-term condition, and<br />

about the persistence of discrimination<br />

and stigma.<br />

“<strong>The</strong> conference should<br />

strengthen our resolve to play our<br />

part in challenging attitudes,<br />

prejudice and practice which<br />

discriminates and stigmatises.”<br />

Harry Stevenson, executive<br />

director of social work services<br />

at South <strong>Lanarkshire</strong> Council<br />

NETWORK: From left<br />

Harry Stevenson, Ken<br />

Corsar, Dr Harpreet<br />

Kohli, Duncan Mackay<br />

and Dr John Logan<br />

chaired the afternoon session of<br />

the conference and other speakers<br />

were Duncan Mackay, head of<br />

social work development with<br />

North <strong>Lanarkshire</strong> Council,<br />

Felicity Naughton, sexual health<br />

and HIV programme implementation<br />

manager, Scottish<br />

Government, and members of the<br />

<strong>Lanarkshire</strong> BBV network.caption


the<strong>Pulse</strong><br />

NOVEMBER/DECEMBER <strong>2010</strong> GENERAL NEWS<br />

3<br />

FAST response<br />

can save lives<br />

Football manager Craig Brown is helping to raise<br />

awareness of how we can all recognise when someone<br />

is suffering a stroke and how to help them<br />

MOTHERWELL manager Craig<br />

Brown has teamed up with <strong>NHS</strong><br />

<strong>Lanarkshire</strong> and Chest Heart &<br />

Stroke Scotland (CHSS) to promote<br />

the FAST stroke awareness<br />

campaign.<br />

<strong>The</strong> aim of the FAST campaign is<br />

to promote the message that a stroke<br />

is a medical emergency and people<br />

should think FAST and call 999.<br />

Craig Brown said: “More than<br />

1000 people in <strong>Lanarkshire</strong> have a<br />

stroke every year and, contrary to<br />

popular myth, a stroke is not something<br />

that only happens to older<br />

people as about a quarter occur in<br />

the under-65s. It is essential people<br />

recognise a stroke when it’s<br />

happening and take prompt action.<br />

“Delay increases the risk of death<br />

or major long-term disabilities, such<br />

as paralysis, severe memory loss and<br />

communication problems. It is vital<br />

that the symptoms are not ignored.”<br />

FAST – which stands for Face,<br />

Arm, Speech and Time to call 999<br />

– aims to make people aware of the<br />

signs of stroke.<br />

■ F stands for FACE. Can the person<br />

smile normally? Does their mouth<br />

droop?<br />

■ A is for ARM. Can they lift both<br />

arms normally?<br />

■ S is for SPEECH. Can they speak<br />

clearly?<br />

■ T is for TIME. <strong>The</strong> time to call 999<br />

if any of these signs are present.<br />

Stroke is the third biggest killer in<br />

Britain after heart disease and<br />

cancer claiming the lives of one in<br />

eight women and one in 10 men.<br />

Katrina Brennan, <strong>NHS</strong> <strong>Lanarkshire</strong><br />

stroke managed clinical network<br />

manager, said: “<strong>The</strong> FAST campaign<br />

is designed to make members of the<br />

public react as quickly as possible.<br />

“Rapid treatment can make a huge<br />

It is essential<br />

people<br />

recognise a<br />

stroke when it’s<br />

happening and<br />

take prompt action<br />

difference to the odds of surviving<br />

or being left with some form of<br />

long-term disability.”<br />

Calling 999 means victims will<br />

reach hospital quickly and receive the<br />

early acute assessment and treatment,<br />

such as thrombolysis, which can<br />

prevent further damage to the brain.<br />

Early referral can also be made<br />

to the Acute Stroke Unit which is<br />

known to reduce death and disability.<br />

CHSS chief executive David Clark<br />

said: “Stroke can happen to anyone<br />

at any age. <strong>The</strong> campaign highlights<br />

that stroke is a medical emergency.<br />

“You can’t see the damage it causes<br />

KICK-OFF: Football manager<br />

Craig Brown helps Katrina Brennan,<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> stroke managed<br />

clinical network manager, launch<br />

the FAST campaign<br />

to the brain but emergency treatment<br />

can make all the difference to your<br />

chances of making the best possible<br />

recovery. Everyone should know<br />

how to spot the signs of stroke and<br />

help save a life.”<br />

For more information, contact<br />

the stroke managed clinical<br />

network on 01236 707724 or visit Chest,<br />

Heart & Stroke Scotland’s website at<br />

www.chss.org.uk<br />

Motherwell FC backs Steps for Stress<br />

MOTHERWELL FC helped launch a<br />

season-long initiative to encourage<br />

all of us to take simple steps to<br />

tackle our everyday stress and help<br />

us avoid more serious problems.<br />

<strong>The</strong> initiative is part of the<br />

Scottish Government Steps for<br />

Stress Campaign.<br />

Craig Brown, manager of<br />

Motherwell FC, said: “We know<br />

stress can affect everyone from time<br />

to time but for others it can occur<br />

more frequently, last for long periods<br />

and impact on our everyday lives.<br />

“For me, the message is clear. We<br />

know that stress feeds off stress if we<br />

ignore it.<br />

“If the causes and symptoms of<br />

stress are allowed to snowball, they<br />

can risk leading to other problems<br />

like unhealthy eating, drinking too<br />

much or heavy smoking.”<br />

Leanne Dempster, chief executive<br />

of Motherwell FC, added: “As part of<br />

our commitment to the <strong>Lanarkshire</strong><br />

community, Motherwell FC signed<br />

the ‘see me’ pledge in May this year.<br />

“We are committed to working with<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>, the councils in<br />

north and south <strong>Lanarkshire</strong> and the<br />

<strong>Lanarkshire</strong> Recovery Network<br />

to use our profile and links to the<br />

<strong>Lanarkshire</strong> community and footballing<br />

world to increase understanding<br />

of mental health.”<br />

National surveys have shown that<br />

about 18 per cent of the <strong>Lanarkshire</strong><br />

community will have experienced<br />

stress or depression in the last two<br />

weeks. That is about 75,000 people<br />

in <strong>Lanarkshire</strong>.<br />

Kevin O’Neill, chair of the<br />

<strong>Lanarkshire</strong> Mental Health<br />

Improvement Partnership Group,<br />

said: “<strong>The</strong> Steps for Stress campaign<br />

highlights that there are simple steps<br />

we can take to reduce our stress and<br />

the earlier we do this the better.<br />

“By reducing our stress we enjoy<br />

life more. Actions such as exercise,<br />

learning new things, enjoying<br />

hobbies, spending time with others<br />

and relaxing can all help.<br />

“Facing up to our stresses and<br />

using the help that is available also<br />

helps, whether it is debt, unemployment<br />

or relationship difficulties.<br />

“We know that it can be difficult to<br />

get started and that is why the Steps<br />

for Stress campaign and supportive<br />

materials have been developed.”<br />

<strong>The</strong> website www.stepsforstress.org<br />

helps you do an online assessment of<br />

your stress and takes you through the<br />

options that may help, www.lanarkshire<br />

mentalhealth.org.uk also provides lots of<br />

useful local information.<br />

In brief…<br />

e<br />

A NEW advice line has<br />

been launched to help<br />

audiology patients.<br />

<strong>The</strong> audiology Central Advice<br />

Line was launched on 4 October<br />

and covers all Audiology sites in<br />

<strong>Lanarkshire</strong>.<br />

<strong>The</strong> service offers a range<br />

of help, including allowing<br />

patients to make bookings for<br />

appointments, offering advice to<br />

patients on where to acquire<br />

hearing aid batteries and<br />

signposting patients to their<br />

nearest Open Repair Clinic<br />

should they require help to have<br />

the tubing replaced or the ear<br />

mould adjusted.<br />

All calls to the line are<br />

initially triaged and dealt with<br />

accordingly, including those<br />

who require domiciliary care, and<br />

paediatric and adult patients.<br />

Even though the line has<br />

only been available across<br />

<strong>Lanarkshire</strong> for a little more than<br />

a month, it is already receiving<br />

about 50 calls a day – a figure<br />

which is expected to increase.<br />

<strong>The</strong> advice line is open<br />

between 9am and 4pm Monday<br />

to Friday on 01698 456556.<br />

You can also textphone<br />

on 07795 401 016 or<br />

email audiology@<br />

lanarkshire.scot.nhs.uk<br />

e<br />

IN RESPONSE to the recent<br />

CEL30 (2009) Exclusion of<br />

Exceptional Aesthetic Procedures<br />

from the 18 Week Referral to<br />

Treatment Standard, <strong>NHS</strong><br />

<strong>Lanarkshire</strong> will no longer<br />

undertake the procedures listed<br />

within this guidance.<br />

A full list of the procedures<br />

this applies to can be found on<br />

FirstPort.<br />

It is the intention to adopt<br />

the Exclusion of Exception<br />

Aesthetic Procedures with<br />

immediate effect.<br />

Referrals which are within<br />

this guidance will not be seen<br />

within secondary care with the<br />

exception of referrals where<br />

diagnostic doubt exists.<br />

Patients should be advised<br />

that this appointment will be for<br />

assessment and that surgical<br />

removal or therapy may not<br />

be offered.<br />

This approach has been<br />

adopted in all health boards<br />

across Scotland.<br />

e<br />

DEMENTIA awareness<br />

training has been<br />

completed in the three acute<br />

hospital sites and will now<br />

begin for community health<br />

partnership staff.<br />

While there are no confirmed<br />

dates for this training, it will be<br />

rolled out to everyone working in<br />

the community via team leaders.<br />

If anyone wishes further<br />

information, please contact<br />

Elspeth Brown, practice<br />

development facilitator for<br />

older adults on 01236 707580 or<br />

email Elspeth.brown@<br />

lanarkshire.scot.nhs.uk


4<br />

the<strong>Pulse</strong> GENERAL NEWS NOVEMBER/DECEMBER <strong>2010</strong><br />

E-pharmacy<br />

is launched<br />

Health Secretary meets ‘robo-doc’ dispenser<br />

HELPING HAND:<br />

Laura McGregor<br />

introduces ‘Spencer<br />

the dispenser’ to<br />

Nicola Sturgeon<br />

A NEW electronic pharmacy initiative<br />

– complete with a drug dispensing<br />

‘robo-doc’ – was launched by Health<br />

Secretary Nicola Sturgeon at a Shotts<br />

pharmacy in August.<br />

Local pharmacist Laura McGregor<br />

and counter assistant and patient<br />

Jan Cuthbertson, met with Ms<br />

Sturgeon to demonstrate the<br />

Chronic Medication Service – the<br />

first of its type in the UK.<br />

<strong>The</strong> new service will help Scots<br />

with long-term conditions manage<br />

their ill-health better.<br />

Ms Sturgeon said: “<strong>The</strong> Chronic<br />

Medication Service will transform the<br />

role of pharmacists, making better<br />

use of their skills and expertise as<br />

they work alongside GPs to provide<br />

quality care for the millions of Scots<br />

who use our pharmacies the most.<br />

“As well as improving patient<br />

care, this service will also help to<br />

reduce drug wastage. In these tough<br />

financial times it is important to be<br />

as efficient as possible.<br />

“Thanks to this new system,<br />

patients will receive a new five-star<br />

service within existing budgets.”<br />

Through an integrated patient<br />

record sharing system between GPs<br />

and pharmacists, the Chronic<br />

Medication Service will see Scots with<br />

long-term conditions given care<br />

plans by their pharmacists to manage<br />

their ill-health better.<br />

<strong>The</strong> ‘pharmacy of the future’ in<br />

Shotts also has a ‘robo-doc’ which<br />

helps improve the efficiency of<br />

drugs dispensing.<br />

Dubbed ‘Spencer the dispenser’<br />

following a competition with local<br />

schoolchildren, the robotic arm is<br />

controlled by computer terminals and<br />

fetches drugs from storage shelves.<br />

<strong>The</strong> Chronic Medication Service,<br />

once fully implemented, will:<br />

q Use pharmacists skills more<br />

effectively<br />

q Allow patients to register with<br />

their pharmacist, building up a<br />

relationship and receiving<br />

personalised care<br />

q Ensure that patients receive the<br />

right medication at the right time -<br />

improving patient safety and<br />

medicine wastage<br />

q Allow GPs to issue serial prescriptions<br />

lasting up 24 or 48 weeks.<br />

q More than 80 million prescriptions<br />

are dispensed each year.<br />

Around two-thirds are given for<br />

long-term conditions.<br />

A leaflet for patients has been<br />

published and is available at:<br />

www.scotland.gov.uk/publications/<br />

<strong>2010</strong>/06/08135042/0<br />

WORKING FOR HEALTHY LIVES<br />

THE Healthy Working Lives (HWL)<br />

team in <strong>Lanarkshire</strong> held its first<br />

HWL Award Ceremony and<br />

Networking Event at the new<br />

state-of-the-art regional sports<br />

facility at Ravenscraig.<br />

<strong>The</strong> HWL Award Programme is a<br />

national awards scheme for all<br />

workplaces in Scotland – private and<br />

public sector.<br />

<strong>The</strong>re are three levels: bronze,<br />

silver and gold. It forms part of a suite<br />

of available services and solutions to<br />

enable workplaces in Scotland to<br />

protect and improve the health<br />

and wellbeing of their staff.<br />

Delegates were treated to an<br />

inspirational and thought-provoking<br />

speech from Dr Chris Shinn, who is<br />

the force medical officer for West<br />

Yorkshire Police.<br />

He spoke about stress and<br />

presented an alternative view on<br />

ways to combat this, challenging the<br />

thoughts of attendees and<br />

encouraging behaviour change.<br />

Former Scotland rugby star<br />

Gavin Hastings was on hand to<br />

congratulate organisations on<br />

their achievements and<br />

present them with their awards.<br />

A total of 22 organisations of<br />

varying backgrounds from across<br />

<strong>Lanarkshire</strong> received awards on the<br />

day. Two of the organisations were<br />

also presented with mental health<br />

and wellbeing commendation<br />

awards at the ceremony.<br />

<strong>The</strong> event and networking<br />

opportunities were well received by<br />

all those who attended and initial<br />

feedback to the team has been<br />

extremely positive.<br />

HWL <strong>Lanarkshire</strong> can be<br />

contacted on 08452 300 323. or at<br />

enquirieshwl@lanarkshire.scot.nhs.uk<br />

SUPPORT: From left Kerry Craig, Maureen Fitzpatrick and Christine Haig, with (front)<br />

Ann Hamilton and Janette Tomasso<br />

HeadStrong help<br />

SCRUM: <strong>The</strong> <strong>Lanarkshire</strong> HWL<br />

Team with former Scotland rugby<br />

star Gavin Hastings<br />

A SERVICE to help people facing hair<br />

loss as a result of cancer treatment<br />

has been launched in East Kilbride.<br />

<strong>The</strong> HeadStrong service, at the<br />

Kilbryde Hospice Drop-in Centre,<br />

offers practical and emotional<br />

support from specially trained volunteers<br />

to help people look after their<br />

hair and scalp before, during and<br />

after cancer treatment.<br />

<strong>The</strong>y learn scarf-tying techniques<br />

and can try on a range of hats,<br />

scarves, fringes and hairpieces.<br />

Six local volunteers, many of<br />

them with a personal experience of<br />

cancer and hair loss, run the<br />

sessions at the centre every Tuesday.<br />

Maureen Fitzpatrick, from East<br />

Kilbride, became a volunteer.<br />

She said: “Many women decide to<br />

shave their hair off, some will wear a<br />

wig while others will opt for a hat or<br />

headscarf. This is why HeadStrong is<br />

so important as it lets them try all<br />

those options.”<br />

Appointments are available every<br />

Tuesday and are open to people with<br />

any type of cancer, and it’s free.<br />

HeadStrong sessions are also<br />

available at the Haven Centre in<br />

Blantyre and the Dalziel Centre at<br />

Strathclyde Hospital.<br />

For further information on the<br />

service, contact Christine Haig or<br />

June Thomson on 01355 593484. For<br />

more on Breast Cancer Care, go to<br />

www.breastcancercare.org.uk or call the<br />

free helpline on 0808 800 6000.


the<strong>Pulse</strong><br />

NOVEMBER/DECEMBER <strong>2010</strong> GENERAL NEWS<br />

5<br />

PLEDGE: Staff from<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>,<br />

See Me and Job<br />

Centre Plus<br />

Job Centre Plus signs the See Me pledge<br />

IN OCTOBER, Job Centre Plus became<br />

the latest organisation to formally<br />

pledge its commitment to work with<br />

See Me in order to eliminate the<br />

stigma and discrimination<br />

surrounding mental ill-health.<br />

See Me – Scotland’s national<br />

mental health anti-stigma campaign<br />

– believes that forming such<br />

partnerships is a crucial way to<br />

eliminate stigma, both in the<br />

workplace and beyond.<br />

One in four Scots will be affected<br />

by mental health problems at some<br />

point in their lives.<br />

District manager of <strong>Lanarkshire</strong><br />

and East Dunbartonshire, Rena<br />

Kinloch, publicly signed the pledge<br />

as part of Scottish Mental Health<br />

Week to demonstrate the<br />

organisation’s long-term commitment<br />

to tackling the stigma experienced by<br />

people with mental ill-health.<br />

“Jobcentre Plus is proud to sign this<br />

pledge and show our commitment to<br />

tackling the stigma and discrimination<br />

of mental ill-health,” she said.<br />

“We support a mentally healthy<br />

workforce and include stress risk<br />

assessments, behaviour at work<br />

policies and mentally healthy<br />

workplace training to ensure our staff<br />

get the support and advice they need.”<br />

“We also recognise that customers<br />

with mental health conditions<br />

require additional support to either<br />

remain in employment, or if<br />

unemployed, help them to find work.<br />

“We do this through a network of<br />

mental health co-ordinators and<br />

specially trained disability<br />

employment advisers.”<br />

Suzie Vestri, See Me campaign<br />

director said: “We welcome the<br />

contribution that Job Centre Plus is<br />

making to provide a mentally<br />

healthy workplace for its staff.<br />

“We hope the support pledged<br />

will encourage others to take<br />

positive action by joining us in<br />

signing the pledge.”<br />

Health Council sets standard<br />

for greater particiption<br />

A GROUNDBREAKING national<br />

standard that will help ensure patients<br />

and the public have a real say in<br />

health services has been launched.<br />

<strong>The</strong> Participation Standard, which<br />

has been developed by the Scottish<br />

Health Council, sets out what <strong>NHS</strong><br />

boards have to do to ensure that<br />

people can influence the care they<br />

receive and shape how services<br />

are designed.<br />

Health Secretary Nicola Sturgeon<br />

said: “<strong>The</strong> launch of the Participation<br />

Standard marks yet another significant<br />

milestone in our collective<br />

efforts towards a mutual <strong>NHS</strong> – a<br />

service that is truly owned by and<br />

accountable to the people who use<br />

and pay for it, which gives quality care<br />

to every patient, every time.<br />

“I am very grateful to all those<br />

involved in developing the<br />

Participation Standard and I look<br />

forward to seeing what I’m sure will<br />

be high standards of involvement<br />

practice across Scotland.”<br />

<strong>The</strong> standard means that, for the<br />

first time, comparable information on<br />

how <strong>NHS</strong> boards involve patients<br />

and the public can be collected<br />

and analysed.<br />

For example, the Participation<br />

Standard will measure how <strong>NHS</strong><br />

boards involve people in improving<br />

the information and advice provided<br />

to patients about their healthcare, and<br />

how people are supported to be<br />

involved in health service planning<br />

and improvement.<br />

<strong>The</strong> format of the Participation<br />

Standard is similar to <strong>NHS</strong> Quality<br />

Improvement Scotland standards,<br />

which are familiar to <strong>NHS</strong> staff.<br />

<strong>NHS</strong> boards will be required to<br />

complete a self assessment, providing<br />

evidence against the standard on how<br />

they have involved patients and the<br />

public in their care and in the design<br />

of services.<br />

<strong>The</strong> self-assessments will be<br />

submitted to the Scottish Health<br />

Council which will report on the level<br />

reached and provide a commentary<br />

on its findings, including recommendations<br />

for improvement.<br />

<strong>The</strong> Scottish Health Council will<br />

also continue to work with patients,<br />

carers and communities to verify that<br />

these self-assessments accurately<br />

reflect their experience and help agree<br />

the level of achievement for each <strong>NHS</strong><br />

board. <strong>The</strong> self-assessment will be<br />

considered alongside the Scottish<br />

Health Council‘s commentary as part<br />

of the Scottish Government’s annual<br />

review of each <strong>NHS</strong> board.<br />

<strong>NHS</strong> boards will be assessed<br />

against the standard each year, with<br />

the findings for how <strong>NHS</strong> boards have<br />

performed in <strong>2010</strong>-2011 due to be<br />

reported in the spring of 2011.<br />

Not all of the areas covered by the<br />

standard will be appropriate for<br />

every <strong>NHS</strong> special board, such as the<br />

Scottish Ambulance Service, <strong>NHS</strong><br />

Education for Scotland and <strong>NHS</strong> 24.<br />

<strong>The</strong> Scottish Health Council is<br />

holding individual meetings with<br />

special boards to identify appropriate<br />

areas for them to report<br />

against the standard in <strong>2010</strong>-2011.<br />

Scottish Health Council director<br />

Richard Norris said: “<strong>The</strong><br />

Participation Standard literally sets the<br />

standard for improved participation<br />

in services, bringing a consistent,<br />

national measure to participation for<br />

the first time.”<br />

More information on the Scottish<br />

Health Council can be found at<br />

www.scottishhealthcouncil.org<br />

TACKLING INEQUALITIES<br />

Annual report warns of health dangers arising from the economic downturn<br />

TACKLING health inequalities in<br />

<strong>Lanarkshire</strong> is the key theme to this<br />

year’s public health report.<br />

Public Health 2009/10 – <strong>The</strong> Annual<br />

Report of the Director of Public Health<br />

(DPH), by Dr Harpreet Kohli, highlights<br />

the work being done in <strong>Lanarkshire</strong> to<br />

reduce these inequalities.<br />

<strong>The</strong> report also warns of the<br />

dangers to health of the current<br />

economic downturn and describes<br />

what is being done in <strong>Lanarkshire</strong> to<br />

minimise these.<br />

Health is improving in <strong>Lanarkshire</strong><br />

and in the 10 years between 1997–99<br />

and 2007–09, average life expectancy<br />

increased by around two years, from<br />

72.1 to 74.4 years for males and from<br />

77.4 to 79.2 years for females.<br />

<strong>The</strong> number of people dying from<br />

heart disease and cancer is also falling.<br />

Harpreet, <strong>NHS</strong> <strong>Lanarkshire</strong>’s director<br />

of public health, said: “Tackling health<br />

inequalities in <strong>Lanarkshire</strong> is crucial,<br />

and requires close co-operation with<br />

our partners such as north and south<br />

<strong>Lanarkshire</strong> councils, and this is the<br />

central theme to this year’s report.<br />

“<strong>The</strong> report highlights what is being<br />

done in <strong>Lanarkshire</strong> through an action<br />

plan based on the recommendations<br />

from Equally Well, the national<br />

framework for tackling health<br />

inequalities.<br />

“Life expectancy continues to<br />

increase in <strong>Lanarkshire</strong> although<br />

socio-economic differences persist as<br />

well as differences between<br />

<strong>Lanarkshire</strong> and Scotland.<br />

“More positively, coronary heart<br />

disease mortality has fallen more<br />

rapidly in <strong>Lanarkshire</strong> than Scotland,<br />

and there is evidence that the gap has<br />

also narrowed between people in the<br />

most and least deprived areas in<br />

<strong>Lanarkshire</strong>.<br />

“Cancer mortality rates are also<br />

decreasing slowly in <strong>Lanarkshire</strong>.”<br />

While the DPH Annual Report<br />

shows life expectancy is increasing in<br />

<strong>Lanarkshire</strong>, people in <strong>Lanarkshire</strong><br />

live, on average, a year less than<br />

others in Scotland.<br />

Mortality rates are highest in<br />

deprived areas and the difference<br />

persists between the most deprived<br />

and least deprived areas.<br />

Harpreet said: “<strong>The</strong>re are<br />

stark differences in life expectancy<br />

between the most deprived areas in<br />

<strong>Lanarkshire</strong> and areas where the least<br />

deprivation exists.<br />

“<strong>The</strong> findings of the Equally Well<br />

report are being implemented in<br />

<strong>Lanarkshire</strong> to tackle these<br />

inequalities and focus on four main<br />

areas: early years and young<br />

people; harms to health (including<br />

violence, drugs and alcohol<br />

misuse); mental health and<br />

wellbeing; and ‘big killer’ diseases<br />

and risk factors.”<br />

<strong>The</strong> report outlines the work being<br />

carried out in each of these areas to<br />

tackle health inequalities.<br />

An insight into the planning and<br />

work involved during the influenza A<br />

(H1N1v) pandemic is also provided by<br />

the report.<br />

Harpreet said: “As it transpired, the<br />

pandemic was not as severe, and the<br />

influenza virus not as virulent, as we<br />

had planned for.<br />

“Nonetheless, some high-risk<br />

groups such as pregnant women were<br />

affected much more and the lessons<br />

from the pandemic will help us in<br />

the future.”<br />

<strong>The</strong> DPH Annual Report provides<br />

more information and analysis on all<br />

these topics and others.<br />

Copies of the full report are<br />

available online at www.nhs<br />

lanarkshire.org.uk/publications or by<br />

writing to: Dr Harpreet S Kohli, Director<br />

of Public Health, 14 Beckford Street,<br />

Hamilton ML3 0TA.


6<br />

the<strong>Pulse</strong> GENERAL NEWS NOVEMBER/DECEMBER <strong>2010</strong><br />

NEW £7M ASSESSMENT CENTRE OPENS<br />

Growing for<br />

Movember<br />

SENIOR biomedical scientist Willie<br />

Goldie is hoping his <strong>NHS</strong> <strong>Lanarkshire</strong><br />

colleagues will support his hairraising<br />

idea to raise money for charity.<br />

Willie, who works at Hairmyres<br />

Hospital, along with his son Fraser,<br />

a third-year medical student, and<br />

friends, including fellow biomedical<br />

scientists Gerry Smith from Wishaw<br />

General and Niall White from<br />

Hairmyres are growing moustaches<br />

to raise money for charity.<br />

Willie said: “Fraser and I decided<br />

to bring attention to and raise funds<br />

for <strong>The</strong> Prostate Cancer Charity.<br />

“We decided a fun way to do this<br />

would be to sign up for Movember<br />

challenge where you grow a moustache<br />

for the month of <strong>November</strong><br />

to raise awareness and funds for<br />

cancers that affect men. If you donate<br />

£2 or more you can even vote for<br />

what kind of moustache I’ll grow.”<br />

To make a donation, visit Willie’s<br />

site at http://uk.movember.com/<br />

mospace/523022<br />

KYLEPARK, a new assessment and<br />

treatment centre for adults with<br />

learning disabilities, has opened at<br />

Kirklands Hospital.<br />

<strong>The</strong> £7.3 million development<br />

provides high-quality, modern<br />

accommodation including 12<br />

single-bedded rooms with en-suite<br />

bathrooms and associated<br />

therapeutic living space.<br />

Colin Sloey, director of North<br />

<strong>Lanarkshire</strong> Community Health<br />

Partnership, <strong>NHS</strong> <strong>Lanarkshire</strong>, said:<br />

“Kylepark was planned in<br />

consultation with service users,<br />

carers and partner organisations.<br />

“<strong>The</strong> facility provides the latest<br />

treatment and care in a safe,<br />

homely environment and ensures<br />

that adults with learning<br />

disabilities are assessed and<br />

treated in the community.<br />

“This is a key step towards our<br />

goal of ensuring that anyone with a<br />

learning disability is promptly and<br />

suitably treated in the community<br />

and no one remains unnecessarily<br />

in hospital.”<br />

People with learning disabilities<br />

are among the most vulnerable in<br />

our society. <strong>The</strong> principal function<br />

of the centre is to provide the<br />

opportunity for short-term<br />

assessment and treatment for<br />

patients who require access to a<br />

24-hour specialist learning<br />

disabilities service.<br />

Jim Walsh, of the Speak Out<br />

KYLEPARK TEAM: staff are set to<br />

enjoy high-quality, modern facilities<br />

Advocacy Project, said: “We are<br />

delighted to see Kylepark has opened.<br />

“Speak Out has been working with<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> on the new facility<br />

from the outset; from planning and<br />

design stage to the actual naming<br />

STAFF PREPARE<br />

FOR INSPECTION<br />

of the building. Kylepark will provide<br />

a dedicated service to adults with<br />

learning disabilities.<br />

“With the intensive help and<br />

treatment provided by the staff at the<br />

new facility, adults with a learning<br />

disability will have a better quality<br />

of life by having access to services<br />

which are designed to meet each<br />

individual’s health needs in a highquality,<br />

therapeutic environment of<br />

the highest standards.”<br />

North <strong>Lanarkshire</strong> aims to achieve same high standard as South <strong>Lanarkshire</strong><br />

<strong>NHS</strong> staff in north <strong>Lanarkshire</strong> are<br />

preparing for the HMIe inspection of<br />

services to protect children which<br />

starts on 22 <strong>November</strong>.<br />

South <strong>Lanarkshire</strong> was inspected by<br />

Her Majesty’s Inspectorate of<br />

Education in September.<br />

Alan Lawrie, director of South<br />

<strong>Lanarkshire</strong> Community Health<br />

Partnership (CHP), said: “<strong>The</strong><br />

feedback from the inspectors, after<br />

what was a rigorous review, is positive.<br />

“<strong>The</strong> inspection team found clear<br />

evidence that outcomes for children<br />

have improved, that children are<br />

protected and that children and their<br />

carers are active participants in the<br />

child protection process.<br />

“Inspectors said that in south<br />

<strong>Lanarkshire</strong>, across all professions,<br />

they could see improvements in<br />

practice, highlighting that staff are<br />

working very well together. <strong>The</strong>y<br />

Inspectors will<br />

expect staff to<br />

be aware of the<br />

self-evaluation<br />

commented on good progress on the<br />

Getting It Right For Every Child<br />

programme which is strengthening<br />

partnership working and improving<br />

outcomes for children.”<br />

Paul Wilson, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

executive director of nurses, midwives<br />

and allied health professionals<br />

(NMAHPs), added: “<strong>The</strong> inspection<br />

included reviewing practice through<br />

case file reading and interviewing staff,<br />

parents, carers and children.<br />

“Inspectors met with individual<br />

members of staff as well as focus<br />

groups and said staff were open and<br />

helpful. <strong>The</strong>y thanked staff and<br />

commented on the co-operation,<br />

organisation and arrangements which<br />

facilitated the smooth running of the<br />

inspection process.”<br />

<strong>The</strong> HMIe Inspection report for<br />

south <strong>Lanarkshire</strong> will be published at<br />

the start of <strong>December</strong> <strong>2010</strong>.<br />

Meanwhile, preparations in north<br />

<strong>Lanarkshire</strong> for the HMIe inspection<br />

of services to protect children have<br />

been ongoing.<br />

Colin Sloey, director North<br />

<strong>Lanarkshire</strong> CHP, said: “<strong>The</strong>se visits<br />

give us an ideal opportunity to reflect<br />

on current practice; to assess how well<br />

we are improving our approaches to<br />

supporting and protecting children;<br />

and to continue to build on the<br />

strong partnership working that exists<br />

across the community planning<br />

partnership.”<br />

In preparation for the north<br />

<strong>Lanarkshire</strong> visit, all staff should<br />

read ‘How well do we protect children<br />

and meet their needs?’ – <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s self-assessment of the<br />

child protection quality indicators.<br />

<strong>The</strong> self-evaluation identifies good<br />

practice and progress since the last<br />

inspections in 2008 when it was<br />

reported that children in <strong>Lanarkshire</strong><br />

were safe.<br />

<strong>The</strong> inspectors will be expecting<br />

staff to be aware of the contents of the<br />

self-evaluation, which is available from<br />

http://firstport/sites/childprotection<br />

<strong>The</strong> key areas of inspection are:<br />

q Improvements in performance<br />

q Children and young people are<br />

listened to, understood and<br />

respected<br />

q Children and young people benefit<br />

from strategies to minimise harm<br />

q Children and young people are<br />

helped by actions taken in immediate<br />

response to concerns<br />

q Children and young people’s needs<br />

are met<br />

q Improvement through selfevaluation.<br />

Staff should also be aware of the<br />

following areas of good practice:<br />

q Play It Safe – a drama project to<br />

teach children how to be safe<br />

q Local multi-agency quality<br />

assurance model, which has resulted<br />

in better understanding, relationships<br />

and joint working between health and<br />

social work<br />

q Domestic abuse screening<br />

model – to ensure timely, co-ordinated<br />

support for children affected by<br />

domestic abuse.<br />

For further information on child<br />

protection, call the <strong>Lanarkshire</strong> Child<br />

Protection Team on 01698 452861. For<br />

details on the inspections, visit FirstPort.


the<strong>Pulse</strong><br />

NOVEMBER/DECEMBER <strong>2010</strong> GENERAL NEWS<br />

7<br />

Bone treatment is UK first<br />

Bisphosphonates<br />

to be offered by<br />

annual injection<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> has become the<br />

first health board in the UK to offer<br />

a new treatment for osteoporosis.<br />

<strong>The</strong> <strong>Lanarkshire</strong> Intravenous<br />

Bisphosphonate Service will<br />

transform the way this medication is<br />

delivered to those who need it most.<br />

Bisphosphonates are types of<br />

drugs that make bones stronger,<br />

prevent breaks and relieve bone<br />

pain. <strong>The</strong>y are normally taken by<br />

mouth as tablets. However, this<br />

is often unsuitable for the most<br />

frail patients.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s Library Service<br />

has recently installed a self-issue<br />

system which will allow library users<br />

to borrow items 24 hours a day.<br />

<strong>The</strong> library service is the first in<br />

<strong>NHS</strong>Scotland to trial this system<br />

which will be of great benefit to<br />

library users.<br />

<strong>The</strong> first machine, supplied by<br />

library system vendors 2CQR, has<br />

been installed at Monklands Hospital<br />

Library and additional machines are<br />

planned for installation at Hairmyres<br />

and Wishaw.<br />

Amanda Minns, library services<br />

manager, said: “<strong>The</strong> ability to offer<br />

this service is crucial to the acute<br />

Dr Eamonn Brankin, clinical<br />

director of primary care, North West<br />

Unit, <strong>NHS</strong> <strong>Lanarkshire</strong>, said: “Up until<br />

now, if someone with osteoporosis<br />

required bisphosphonates they would<br />

have been prescribed a tablet to be<br />

taken once a week. Patients are<br />

required to remain upright for a<br />

couple of hours after taking the tablet.<br />

Unfortunately, many frail elderly<br />

people who require bisphosphonates<br />

are unable to do this.”<br />

A nurse from the <strong>Lanarkshire</strong><br />

Intravenous Bisphosphonate Service<br />

will visit patients in the wards and<br />

in residential or nursing homes to<br />

administer the drug as an annual<br />

intravenous infusion.<br />

Dr Brankin said: “It only takes 15<br />

minutes and compliance is 100 per<br />

cent. We are delighted <strong>NHS</strong><br />

<strong>Lanarkshire</strong> is able to offer this<br />

libraries where users have access to<br />

library sites at times when staff are<br />

not available to provide assistance.<br />

“It is simple and straightforward<br />

to use. All you need to use the selfissue<br />

machine is your library card,<br />

given to you when you joined the<br />

library, and the books you want to<br />

borrow. Full instructions are<br />

available at each library.”<br />

Paul Herbert, librarian at<br />

Monklands Hospital, said: “<strong>The</strong><br />

system is really making a difference<br />

and the library users have been very<br />

positive about it.<br />

“It means staff who are working<br />

shifts can easily access the library 24<br />

valuable service which will make a<br />

huge difference to the lives of many<br />

people across <strong>Lanarkshire</strong>.”<br />

<strong>The</strong> service will be available to<br />

people with osteoporosis who have<br />

already suffered a fractured hip as<br />

they are at the highest risk of further<br />

health problems.<br />

Osteoporosis is a devastating<br />

condition and often there are no<br />

signs or symptoms until a break<br />

occurs. Although the condition itself<br />

is not life-threatening, the aftereffects<br />

of fractures can be.<br />

International research has shown<br />

that, one year after a hip fracture,<br />

one in five patients died. In<br />

<strong>Lanarkshire</strong>, this is up to 30 per cent.<br />

Osteoporosis costs the <strong>NHS</strong><br />

an estimated £1.7 billion per year<br />

or £5 million per day for hip<br />

fractures alone.<br />

New chapter for library<br />

CHECK IT OUT:<br />

Monklands<br />

Hospital’s<br />

librarian Paul<br />

Herbert<br />

demonstrates<br />

the new selfservice<br />

system<br />

hours a day seven days a week and<br />

benefit from the resources available.<br />

“<strong>The</strong>y access medical journals,<br />

resources and use our fiction section.<br />

<strong>The</strong>y can make full use of the library<br />

no matter what time their shifts are.”<br />

If you are interested in finding out<br />

more about the self issue<br />

machines and how they work, please<br />

contact your local <strong>NHS</strong> library where<br />

staff will be happy to help you.<br />

You can call them on: Monklands Library,<br />

01236 712005; Wishaw Library, 01698<br />

366316; Hairmyres Library, 01355 585487;<br />

Health Promotion Library, 01698 377600.<br />

NEEDLESTICK PROCEDURE<br />

THE safe handling and disposal of<br />

needles and sharp objects is of vital<br />

importance to minimise the risk of<br />

needlestick injuries.<br />

Karen McAlonan, occupational<br />

health staff nurse with Salus<br />

Occupational health and safety, is<br />

reminding staff that prevention is<br />

better than the cure.<br />

And all incidents, even near<br />

misses, should be recorded in Datix<br />

to help avoid similar incidents<br />

occurring again.<br />

Karen said: “A needlestick injury<br />

is described in section G of the <strong>NHS</strong><br />

<strong>Lanarkshire</strong> infection control<br />

manual as the penetration of the<br />

skin by a needle or other sharp<br />

object that is, or is suspected to be,<br />

contaminated with another person’s<br />

blood or body fluid, or when a<br />

human bite breaks the skin.<br />

“Only 0.00004mls of blood can<br />

transfer Hepatitis B virus to humans.<br />

“Prevention is definitely better than<br />

the cure and the safe handling and<br />

disposal of sharps is the responsibility<br />

of the person using the sharp.”<br />

All staff involved in the handling<br />

and disposal of “sharps” should<br />

follow these steps:<br />

Safe handling<br />

q Do not re-sheath needles<br />

q Take sharps box to point of use<br />

q Don’t walk with sharps in hand.<br />

Safe disposal<br />

q Date and identify sharps box on<br />

opening<br />

q Close and secure box on weekly<br />

basis – or when three quarters full<br />

q Do not overfill sharps<br />

containers, the fill line is clearly<br />

marked on the sharps box<br />

q Safe management of sharps<br />

spillage<br />

q Safe disposal of clinical waste.<br />

Karen said: “If a needlestick injury<br />

occurs, the incident should be risk<br />

assessed. If it is considered low risk,<br />

you should attend the occupational<br />

health department within 72 hours<br />

where a sample of blood will be taken.<br />

For high-risk incidents, attend accident<br />

and emergency immediately.<br />

“If you are in any doubt, contact<br />

occupational health for advice during<br />

office hours, accident and emergency<br />

out of hours or refer to section<br />

G of the infection control manual.”<br />

Following a significant needlestick<br />

injury you should follow these steps:<br />

First Aid<br />

q Encourage the wound to bleed by<br />

gentle squeezing – do not suck the<br />

area. Wash thoroughly with soap<br />

and warm running water<br />

q If it is an eye or mouth splash,<br />

irrigate and wash thoroughly with<br />

water. Do not swallow the water<br />

and remove contact lenses if worn<br />

before irrigating eyes.<br />

All incidents,<br />

even near<br />

misses, should<br />

be recorded in Datix<br />

Reporting<br />

q Report the incident immediately<br />

to your supervisor. A risk<br />

assessment will be completed,<br />

with the forms A and B found in<br />

section G, infection control<br />

manual, or available on FirstPort.<br />

Telephone advice<br />

q In all cases, telephone advice<br />

should be sought on further action<br />

once the risk assessment has been<br />

completed. During office hours,<br />

this should be the occupational<br />

health department, out of hours,<br />

contact accident and emergency.<br />

Record incident<br />

q All incidents should be recorded<br />

via Datix, even near misses.<br />

For more information, contact Karen<br />

on 01236 438185 or karen.<br />

mcalonan@lanarkshire.scot.nhs.uk or<br />

your local occupational health department


8<br />

the<strong>Pulse</strong> GENERAL NEWS NOVEMBER/DECEMBER <strong>2010</strong><br />

In brief…<br />

e<br />

THE nutrition and oral<br />

health of young children is<br />

fundamental to their physical,<br />

mental, social and educational<br />

development and wellbeing.<br />

As part of a programme of<br />

activity to improve the diet and<br />

oral health of children, Health<br />

Promotion and partners have<br />

updated the Nutrition and Oral<br />

Health – Strategy into Practice in<br />

the Early Years resource and are<br />

offering training to support its<br />

implementation.<br />

<strong>The</strong> second edition gives<br />

updated factual information on a<br />

range of issues relating to healthy<br />

eating and oral health and<br />

provides practical advice for<br />

incorporating food into the<br />

formal and informal curriculum.<br />

Copies of the second edition<br />

have been distributed to all<br />

nurseries across <strong>Lanarkshire</strong>.<br />

Distribution of the resource to<br />

other childcare providers,<br />

including childminders, fostering<br />

and adoption services, crèche<br />

staff, play leaders, and parent and<br />

toddler committees continues as<br />

part of the ongoing training<br />

programme.<br />

A similar resource and training<br />

programme is currently under<br />

development for out of school<br />

care services and childcare<br />

providers caring for older<br />

children in <strong>Lanarkshire</strong>. This<br />

resource and training will<br />

complement the early years’<br />

edition and support the<br />

development of future health<br />

promoting activities within out of<br />

school care services and enable<br />

services to incorporate the health<br />

messages into daily activities.<br />

For more information, please<br />

contact Kirsten Lammie at<br />

kirsten.lammie@lanarkshire.scot.<br />

nhs.uk or call 01698 377621.<br />

e<br />

BY becoming a diversity<br />

champion you can help to<br />

create and support a<br />

discrimination-free workplace.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> is inviting<br />

more staff to sign up to its<br />

network of 240 champions.<br />

Hina Sheikh, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

equality and diversity manager,<br />

said: “Diversity champions are at<br />

the coal face of challenging<br />

negative behaviours, and<br />

reinforcing and supporting positive<br />

attitudes within the workplace.”<br />

Diversity champions complete<br />

a three-day training course.<br />

Dates for 2011 are:<br />

q 29, 30 and 31 March<br />

q 21, 22 and 23 June<br />

q 20, 21 and 22 September<br />

q 6, 7 and 8 <strong>December</strong>.<br />

All training sessions will be at<br />

Law House.<br />

To access information and/or<br />

an application form with details<br />

on the champions’ project, visit<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s diversity<br />

webpage on FirstPort: http://nhslanarkshire.diversityonline.co.uk<br />

Alternatively, call Hina on 01698<br />

206386 or email hina.sheikh@<br />

lanarkshire.scot.nhs.uk<br />

On the watch<br />

for Norovirus<br />

<strong>The</strong> winter vomiting bug<br />

spreads quickly but can<br />

be controlled if staff are<br />

vigilant and report<br />

outbreaks at the first sign<br />

ALL staff are being urged to be on<br />

the lookout for possible Norovirus<br />

outbreaks – which have the potential<br />

to disrupt hospital services at our<br />

busiest time of year.<br />

Outbreaks of Norovirus can start<br />

abruptly and spread quickly. Early<br />

recognition, prompt isolation of<br />

patients and reporting potential<br />

outbreaks to Infection Control Teams<br />

by staff are key to minimising their<br />

impact on patients, staff and visitors.<br />

Norovirus infection is also known<br />

as winter vomiting virus. It can occur<br />

at any time of year, although it tends<br />

to be more common during the<br />

winter months when there is already<br />

an increase in emergency admissions<br />

and reduced bed availability.<br />

Norovirus infection is easily spread<br />

among patients, staff and visitors and<br />

wards often need to be closed to<br />

manage outbreaks effectively.<br />

Jan Clarkson, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

nurse consultant for healthcare<br />

associated infection, said: “One of<br />

the main things staff can do to help<br />

us manage outbreaks effectively is<br />

to recognise potential outbreaks<br />

early and report them to their local<br />

infection control teams.<br />

LANARKSHIRE played host to an<br />

exciting programme of events as<br />

part of the fourth Scottish Mental<br />

Health Arts and Film Festival.<br />

Now a regular on the arts scene,<br />

the Scottish Mental Health Arts and<br />

Film Festival has grown to become<br />

one of Scotland’s most valued<br />

cultural events with nearly 200<br />

exciting and affordable events taking<br />

place across the country to help<br />

challenge attitudes towards mental<br />

health through the arts.<br />

It ran from 1-24 October and<br />

reached people from across<br />

<strong>Lanarkshire</strong> and throughout<br />

Scotland; in galleries, theatres<br />

and cinemas, to town halls,<br />

universities, colleges, libraries and<br />

even pubs.<br />

<strong>The</strong> aim of the festival was to get<br />

people thinking and talking about<br />

HYGIENE: Thorough hand washing<br />

can help to manage Norovirus<br />

“Staff should particularly look out<br />

for patients, visitors and staff with<br />

unexplained diarrhoea or vomiting.”<br />

Section E of the Control of<br />

Infection Manual on the Management<br />

of Inpatients with Loose Stools<br />

includes a Norovirus outbreak<br />

decision tree which staff can use to<br />

Promoting mental health<br />

mental health. It was an opportunity<br />

to celebrate the artistic achievements<br />

of people with experience of<br />

mental health issues, explore the<br />

relationship between creativity and<br />

the mind, and promote positive<br />

mental health and wellbeing.<br />

<strong>The</strong> range of issues tackled was<br />

broad, and events included film,<br />

music, theatre, literature, comedy<br />

and visual art.<br />

<strong>Lanarkshire</strong> festival partners<br />

included <strong>NHS</strong> <strong>Lanarkshire</strong>, Clubnet,<br />

North <strong>Lanarkshire</strong> Council, South<br />

<strong>Lanarkshire</strong> Council, <strong>Lanarkshire</strong><br />

Links, <strong>The</strong> University of West of<br />

Scotland, Bazooka Arts, <strong>Lanarkshire</strong><br />

Association for Mental Health,<br />

Equals Advocacy Partnership,<br />

SAMH, Choose Life and the<br />

<strong>Lanarkshire</strong> Alcohol and Drug<br />

Partnership.<br />

help decide if there is an outbreak<br />

in their ward.<br />

Decision tree posters are being<br />

distributed to all wards and the<br />

manual is available on FirstPort at<br />

http://firstport/sites/hai<br />

Winter vomiting virus causes<br />

sickness, fever and diarrhoea.<br />

It usually lasts for 24 to 48<br />

hours, but it is infectious for two<br />

days after the symptoms stop.<br />

<strong>The</strong> virus occurs in the community<br />

as well as in hospitals and in a<br />

number of cases people may have<br />

acquired the infection in the<br />

community before being admitted to<br />

hospital for other reasons.<br />

Jan said: “Thorough hand washing<br />

and compliance with infection<br />

control practices, particularly the<br />

maintenance of a clean environment,<br />

are other essential elements to help<br />

us manage Norovirus in this winter.<br />

“This is crucial for staff, but we<br />

also need to emphasise to patients<br />

and visitors that they should also<br />

One of the main<br />

things staff can<br />

do is recognise<br />

potential outbreaks<br />

early and report them<br />

maintain good hygiene, especially<br />

regular hand washing before eating<br />

and after using the toilet as alcohol<br />

hand sanitisers are ineffective in<br />

removing Norovirus from hands.<br />

“<strong>The</strong> use of the sanitisers before<br />

entering and leaving wards should<br />

continue as normal as they are a<br />

highly effective measure in<br />

preventing the spread of other<br />

infections between wards.<br />

“It is also important that people do<br />

not visit hospital if they have<br />

symptoms of Norovirus. You should<br />

wait until you have been clear of<br />

symptoms for at least 48 hours as<br />

you may still be contagious.”<br />

<strong>Lanarkshire</strong> partners launch programme of events for <strong>2010</strong> Scottish Mental Health<br />

Arts and Film Festival


the<strong>Pulse</strong><br />

NOVEMBER/DECEMBER <strong>2010</strong> GENERAL NEWS<br />

9<br />

Campaign champions AIDS awareness<br />

WEDNESDAY 1 <strong>December</strong> is World<br />

AIDS Day and all <strong>NHS</strong> <strong>Lanarkshire</strong><br />

staff and our partner agencies are<br />

encouraged to wear a red ribbon to<br />

support the campaign.<br />

Tracy-Ann Kidd, health promotion<br />

officer with the Blood Borne Virus<br />

(BBV) and sexual health promotion<br />

team, said: “HIV is still an issue for<br />

many people living in the UK today.<br />

“This year’s campaign “Act Aware”<br />

which is championed by the National<br />

AIDS Trust, encourages us to:<br />

q Improve our own understanding<br />

of what HIV is<br />

q Prevent HIV transmission by<br />

encouraging safer sex practices<br />

and earlier testing<br />

q Consider the prejudices affecting<br />

those with HIV.<br />

“Through learning the facts about<br />

HIV and making a commitment to<br />

promote awareness and understanding<br />

through our own actions<br />

we can all play a part in<br />

increasing knowledge<br />

about HIV in the UK,<br />

preventing the spread of<br />

HIV and ending stigma<br />

and prejudice towards<br />

people affected by HIV.”<br />

Approximately 90,000 people<br />

are living with HIV in the UK<br />

today and one quarter of<br />

them do not know they<br />

have the virus.<br />

Despite these high numbers,<br />

knowledge about HIV among the<br />

general public is low.<br />

Tracy-Ann said: “In <strong>Lanarkshire</strong><br />

we are actively working through the<br />

Scottish HIV Action Plan.<br />

“This plan provides us with<br />

a strategic framework and<br />

assists in the direction of our<br />

work relating to HIV<br />

throughout the year.”<br />

<strong>The</strong> <strong>Lanarkshire</strong> BBV and<br />

sexual health promotion team<br />

are helping to co-ordinate various<br />

awareness-raising activities<br />

to mark World AIDS Day<br />

this year, including:<br />

q <strong>The</strong>med resources for<br />

locality health improvement staff for<br />

various local activities<br />

q Red Ribbon flags will be flown<br />

from local public buildings<br />

q All GPs, pharmacists and dentists<br />

will be sent information packs<br />

q Staff from Landed Peer Education<br />

and Terrence Higgins Trust will be<br />

facilitating information stands at<br />

Wishaw General, Hairmyres and<br />

Monklands hospitals on 1 <strong>December</strong><br />

q Working in partnership with the<br />

Alcohol and Drug Partnership to<br />

promote World AIDS Day as part of<br />

a co-ordinated approach to awareness<br />

raising, which includes Alcohol<br />

Awareness Week, Suicide Prevention<br />

Week and Mental Health Month.<br />

q Two lunchtime briefing sessions<br />

are being held for World AIDS Day<br />

on HIV. <strong>The</strong> first is on 3 <strong>December</strong><br />

at Monklands Lecture <strong>The</strong>atre and<br />

the second is at Wishaw General on<br />

7 <strong>December</strong> at the Ronald Miller<br />

Conference Suite. Both sessions<br />

will run from 12.30pm to 1.30pm.<br />

For more information on local<br />

events, contact Tracy-Ann on 01698<br />

377623 or go to www.worldaidsday.org<br />

or www.lanarkshiresexualhealth.org<br />

For further information on the lunchtime<br />

sessions, call Loretta Barr on 01698<br />

206333 or email bbv.networks@<br />

lanarkshire.scot.nhs.uk<br />

CLINICIANS’<br />

ROLE ENSURED<br />

New website for Area Clinical Forum<br />

CLINICIANS must be central to<br />

the planning, delivery and development<br />

of clinical services within<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

<strong>The</strong> Area Clinical Forum (ACF)<br />

is the body that ensures this<br />

happens.<br />

And now a new dedicated site<br />

on FirstPort will ensure all staff<br />

can get the latest news on the<br />

ACF’s work.<br />

Anne Armstrong, the chair of<br />

the ACF, said: “<strong>The</strong> Area Clinical<br />

Forum has the responsibility of<br />

ensuring the views of clinicians<br />

are represented and heard to<br />

ensure we continue to provide<br />

the highest quality of patient care<br />

and service delivery. It represents<br />

all clinicians, including allied<br />

health professions (AHP), dental,<br />

healthcare sciences, medical,<br />

nursing and midwifery, optometric,<br />

pharmaceutical and<br />

psychology at the <strong>Lanarkshire</strong><br />

<strong>NHS</strong> Board meetings.<br />

“<strong>The</strong> forum also provides<br />

advice to the board contributing<br />

to areas of work such as the the<br />

Local Delivery Plan, corporate<br />

objectives and national policy.<br />

“<strong>The</strong> new FirstPort site will<br />

help us keep staff up-to-date with<br />

the forum’s work in addition to<br />

providing contact details for its<br />

members.”<br />

<strong>The</strong> annual work programme of<br />

the ACF includes areas such as:<br />

q <strong>The</strong> Annual Accountability<br />

Review<br />

q Clinical engagement and<br />

monitoring<br />

q Impact of national guidance<br />

locally<br />

q Review of the effectiveness of<br />

the committee<br />

q Taking forward the<br />

<strong>NHS</strong>Scotland Quality Strategy.<br />

You can find information about<br />

the Area Clinical Forum on its<br />

FirstPort site by clicking on “Clinical<br />

Services” from the home page.<br />

FORUM FOR SUCCESS: From left, Anne Armstrong, Irene Winning,<br />

chair of the Health Care Scientists Advisory Committee, Andrew<br />

Docherty, chair of the Medical Committee, Pauline McCartan, chair<br />

of the AHP Advisory Committee, Margot Russell, member of the<br />

Area Nursing and Midwifery Committee<br />

LANARKSHIRE residents were<br />

asked to assess their drinking habits<br />

as part of this year’s Alcohol<br />

Awareness Week.<br />

<strong>The</strong> week ran from 4-10 October,<br />

and the recently formed<br />

Collaborative <strong>The</strong>mes Working<br />

Group (CTWG) organised a series of<br />

events across the county promoting<br />

responsible drinking.<br />

<strong>The</strong> week reiterated the message<br />

of not regularly drinking more than<br />

three to four units per day for men<br />

and two to three per day for women.<br />

A host of <strong>Lanarkshire</strong>-wide<br />

agencies are involved in the CTWG,<br />

including <strong>NHS</strong> <strong>Lanarkshire</strong>, the<br />

councils in north and south<br />

<strong>Lanarkshire</strong>, <strong>Lanarkshire</strong> Alcohol<br />

Drug Partnership (ADP),<br />

ChooseLife, Strathclyde Police,<br />

Strathclyde Fire & Rescue, the<br />

<strong>Lanarkshire</strong> Recovery Network and<br />

the voluntary and community<br />

sectors.<br />

<strong>The</strong> aim of the CTWG is to ensure<br />

better joint working across Alcohol<br />

Awareness Week with other closely<br />

related health and wellbeing<br />

campaigns and topics such as<br />

AWARE: Louise Cordiner, Eleanor<br />

McDermott and Avril Thomson<br />

launch Alcohol Awareness Week<br />

COUNTING COST<br />

OF DRINKING<br />

Suicide Prevention Week, the Mental<br />

Health Arts and Film Festival, Mental<br />

Health Awareness Week, World<br />

AIDS Day and sexual health issues<br />

rather than working in isolation.<br />

Eleanor McDermott, development<br />

officer (north) for the <strong>Lanarkshire</strong><br />

ADP, and chair of the CTWG,<br />

said: “Too many <strong>Lanarkshire</strong><br />

residents are drinking too much,<br />

too often.<br />

“As such, the activities which<br />

took place over the week gave<br />

people an ideal opportunity to find<br />

out more about sensible drinking<br />

levels and reassess their own<br />

drinking habits.”<br />

She continued: “It can be easy to<br />

lose track of what you’ve had to<br />

drink – especially as one drink<br />

doesn’t necessarily equal one unit<br />

of alcohol.<br />

“We want to help people understand<br />

how they can keep tabs on how<br />

many units they’re drinking, helping<br />

them to make every day count.”<br />

For more on alcohol awareness,<br />

visit www.alcohol<br />

awarenessweek.com


the<strong>Pulse</strong><br />

10 PATIENT MANAGEMENT SYSTEM<br />

NOVEMBER/DE<br />

A NEW<br />

WAY TO<br />

MANAGE<br />

PATIENTS<br />

Patient management system ready to roll out<br />

FROM February 2011, a new<br />

electronic patient management<br />

system (Trakcare) will be rolled out<br />

across <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

<strong>The</strong> new Trakcare system’s main<br />

function will be to improve clinical<br />

and administrative management<br />

of information about patients<br />

attending hospital from referral or<br />

unscheduled admission, through<br />

their inpatient and outpatient care<br />

and eventual discharge.<br />

Trakcare will enable a full patient<br />

record to be available electronically<br />

in both acute and community<br />

hospitals.<br />

Alan Lawrie, executive director<br />

for South <strong>Lanarkshire</strong> CHP, said:<br />

“<strong>NHS</strong> <strong>Lanarkshire</strong> has a commitment<br />

to invest in information management<br />

and technology where it can<br />

contribute to the health and wellbeing<br />

of the population and to support the<br />

delivery of modern, effective and<br />

efficient healthcare services.<br />

“Trakcare will enhance patient<br />

care and safety by providing quicker<br />

ordering and test results; give<br />

clinicians easier and quicker access<br />

to the patients’ full record; allow<br />

staff from different departments to<br />

improve communication with each<br />

other; and provide better communication<br />

between GPs and hospitals.”<br />

Trakcare will be used to<br />

streamline inpatient and outpatient<br />

bookings and manage waiting lists.<br />

Clinicians and patients will benefit<br />

from this system which will track<br />

patient journeys from referral<br />

to discharge.<br />

Currently within <strong>NHS</strong> <strong>Lanarkshire</strong><br />

there is a single iSoft patient<br />

administration system across the<br />

three acute sites and a number of<br />

community hospitals and health<br />

centres. <strong>The</strong>re is a single iSoft<br />

Accident and Emergency system<br />

across the three acute sites.<br />

Trakcare will replace the existing<br />

patient administration system and<br />

emergency department system<br />

within <strong>NHS</strong> <strong>Lanarkshire</strong> to provide<br />

a single integrated system.<br />

Trakcare will be accessed by<br />

appropriate administration and<br />

clinical staff within the acute and<br />

community hospital environments.<br />

Community-based staff will also<br />

access the system for scheduling<br />

and recording purposes.<br />

Robin Wright, general manager<br />

eHealth, said: “Trakcare uses<br />

newer technology than our<br />

current systems.<br />

“It will give clinical staff easier and<br />

quicker access to the patient’s full<br />

record and will help us to do away<br />

with many of the paper-based<br />

manual processes – freeing up<br />

time for staff to spend on other<br />

vital tasks.”<br />

Did you<br />

know?<br />

More than 200 <strong>NHS</strong>Scotland<br />

staff, including clinicians,<br />

were involved in the choice<br />

of the patient<br />

management system<br />

FAST ACCESS TO KEY DATA<br />

TRAKCARE will provide a fully<br />

integrated system across disciplines<br />

which will provide more patient<br />

information at the point of care and<br />

reduce the number of systems that staff<br />

are required to access.<br />

Training will be provided to staff<br />

using Trakcare at the appropriate time.<br />

Dr Val MacLean, accident and<br />

emergency consultant at Wishaw<br />

General, said: “I hope that the new<br />

system will provide many benefits<br />

when it is fully installed. <strong>The</strong> benefits<br />

will grow with time as the system<br />

becomes populated with information.<br />

“Immediate day-to-day benefits will<br />

include being able to access multiple<br />

disciplines via a single logon, instead<br />

of remembering many different<br />

passwords as we do at the moment.<br />

“From a departmental point of view I<br />

am looking forward to results being<br />

automatically forwarded to the<br />

consultant currently in charge of the<br />

patient – this should greatly reduce the<br />

number of results we have to check<br />

and forward for patients who have<br />

been admitted to wards within the<br />

hospital.<br />

“Patient care will benefit as we will<br />

be able to immediately access results<br />

and information from previous<br />

admissions and from admissions or<br />

clinic attendances at other hospitals<br />

within <strong>NHS</strong> <strong>Lanarkshire</strong>. Currently, this<br />

information may be held in casenotes<br />

stored on another site, thus resulting in<br />

delays for the patient.”


CEMBER <strong>2010</strong><br />

PATIENT MANAGEMENT SYSTEM the<strong>Pulse</strong> 11<br />

ALL SYSTEMS GO: <strong>The</strong><br />

Trakcare implementation<br />

team includes <strong>NHS</strong><br />

<strong>Lanarkshire</strong> and<br />

InterSystems team members<br />

Rosemary Lyness<br />

Patients<br />

will see<br />

benefit<br />

of system<br />

Boards’ joined-up approach<br />

aims to achieve best value<br />

THE <strong>NHS</strong>Scotland eHealth Strategy, published<br />

in 2008, focuses on ensuring that <strong>NHS</strong> boards<br />

have in place a range of information systems<br />

that support the main aims of Better Health,<br />

Better Care.<br />

Trakcare, developed by InterSystems<br />

Corporation, will also be implemented as the<br />

patient management system at the health<br />

LOOKING FORWARD: Dr Val<br />

MacLean says the system will<br />

provide many benefits<br />

Referral challenge<br />

A SIGNIFICANT challenge for <strong>NHS</strong><br />

<strong>Lanarkshire</strong> is delivery of 18 weeks<br />

Referral to Treatment (RTT) by<br />

<strong>December</strong> 2011.<br />

<strong>The</strong> patient management system<br />

(Trakcare) will be central to achieving<br />

that objective.<br />

At present there is no electronic<br />

capability to link different stages of<br />

the patient journey to enable<br />

performance measurement.<br />

Roy Garscadden, head of planning<br />

(acute division), said: “Trakcare will<br />

have the functionality to enable <strong>NHS</strong><br />

<strong>Lanarkshire</strong> to measure delivery of<br />

the guarantee that from receipt of GP<br />

referral to treatment will not exceed<br />

18 weeks for both admitted and nonadmitted<br />

patients.”<br />

boards in Ayrshire & Arran, Borders, Grampian<br />

and Greater Glasgow & Clyde.<br />

<strong>The</strong> aim of this consortium approach for<br />

the procurement of a new patient management<br />

system is to achieve best value, allow wider<br />

consultation and provide greater<br />

standardisation across <strong>NHS</strong>Scotland<br />

eHealth systems.<br />

Clinical champions will work with<br />

the implementation team to achieve<br />

the necessary changes in behaviour<br />

and practice to deliver a sustainable<br />

solution to 18 weeks RTT with robust<br />

monitoring and reporting capabilities<br />

as part of the new system.<br />

Roy added: “<strong>The</strong>re is considerable<br />

importance attached to clinical<br />

ownership of the system and <strong>NHS</strong><br />

<strong>Lanarkshire</strong> will continue to<br />

encourage clinical engagement and<br />

participation in the commissioning<br />

and implementation stages.”<br />

Trakcare will also facilitate<br />

measurement of other HEAT targets,<br />

including quality measures and<br />

compliance with four-hour maximum<br />

wait at accident and emergency.<br />

PATIENTS will appreciate the<br />

difference of the new patient<br />

management system (Trakcare).<br />

It will help reduce the number<br />

of times a person will have to<br />

repeat basic information about<br />

themselves and their medical<br />

history because healthcare staff<br />

will be able to access all the<br />

information online.<br />

Rosemary Lyness, director of acute<br />

services, said: “<strong>NHS</strong> <strong>Lanarkshire</strong><br />

requires modern information systems<br />

to support clinical staff in<br />

the provision of high-quality<br />

clinical care.<br />

“Trakcare is a connected<br />

healthcare system that will help<br />

to speed up and improve the<br />

effectiveness of patient care.<br />

“Patient information will only<br />

need to be entered once to the<br />

system to make it immediately<br />

accessible by authorised staff in<br />

other hospital departments.”<br />

<strong>The</strong> functions of the new system<br />

include: general hospital patient<br />

administration with complex<br />

scheduling, clinical support tools,<br />

order communications functionality<br />

and results reporting.<br />

Rosemary added: “We believe that<br />

this solution will play an important<br />

role in streamlining patient services<br />

leading to faster diagnosis and<br />

treatment while enhancing<br />

patient safety.”<br />

Patients will also be given more<br />

choice as to when and where they<br />

receive treatment.<br />

<strong>The</strong> system will also be able to<br />

co-ordinate appointments better<br />

so that patients are not having to<br />

return to visit different healthcare<br />

professionals on different days.


12<br />

the<strong>Pulse</strong> LOCAL/DISTRICT/PARTNERSHIP NOVEMBER/DECEMBER <strong>2010</strong><br />

SHOWING THEIR<br />

APPRECIATION<br />

Couple raises<br />

huge sum<br />

for Wishaw<br />

Sands group<br />

A COATBRIDGE couple raised<br />

almost £10,500 for the stillbirth and<br />

neonatal death charity Sands group<br />

at Wishaw General in memory of<br />

their daughter.<br />

Rachael and Alan English raised<br />

the money to thank Sands for the<br />

help they received following the loss<br />

of Olivia Catherine.<br />

Rachael said: “We were so appreciative<br />

of all the help and support<br />

that we received after we lost Olivia,<br />

both from Sands as a charity and<br />

from our family and friends, that we<br />

wanted to do something worthwhile<br />

in memory of our baby girl.<br />

“Raising money for Sands meant<br />

that we were not only giving<br />

something back to the charity that<br />

had helped us so much in the early<br />

days after our loss, but it was also<br />

a fun way of getting all our friends<br />

and family together and showing<br />

them how much we appreciate their<br />

ongoing support.”<br />

<strong>The</strong> money will be used by Wishaw<br />

Sands to refurbish a special room in<br />

the maternity unit of the hospital for<br />

parents whose babies have died and<br />

to provide bereaved parents with<br />

memory boxes where they can keep<br />

precious mementoes of their babies.<br />

We were so<br />

appreciative of<br />

all the help and<br />

support… that we<br />

wanted to do something<br />

worthwhile in memory<br />

of our baby girl<br />

<strong>The</strong> couple, along with their<br />

consultant Dr David McMurray,<br />

Glasgow Sands’ Lindsay Bonar and<br />

Patricia Craig, and Steve McKenna<br />

from Real Radio, who carried out<br />

a charity auction and raffle for<br />

them, presented the cheque for<br />

£10,460.36 at the Sands<br />

bereavement suite at Wishaw<br />

General Hospital.<br />

Rachael and Alan have actually<br />

raised more than £12,000 in memory<br />

of their daughter Olivia Catherine<br />

who was stillborn in April 2008.<br />

<strong>The</strong> remaining funds have gone<br />

directly to Sands’ Why17? campaign<br />

to fund research into why 17 babies<br />

are stillborn or die shortly after birth<br />

every day in the UK.<br />

Rachael and Alan raised this<br />

incredible amount of money in only<br />

two months through a series of<br />

fundraising events, including a<br />

charity bagpack at ASDA<br />

Coatbridge, dress down day at<br />

Alan’s workplace, Optical Express<br />

head office, fundraising through the<br />

STARS: From Left, Lindsay<br />

Bonar, Rachael English, Steve<br />

McKenna, Moira McMurdie,<br />

Dr David McMurray, Alan<br />

English and Patricia Craig<br />

couple’s friend, Amanda Fisher’s<br />

workplace, One Search, a charity<br />

ceilidh and disco incorporating a<br />

fundraising raffle and auction at <strong>The</strong><br />

Tudor Hotel, Airdrie.<br />

Alan’s colleague Colin McArthur<br />

also took part in a charity skydive.<br />

Alan said: “We are overwhelmed<br />

with just how much money we<br />

managed to raise and at how<br />

generous local businesses have<br />

been at donating prizes for our raffle<br />

and auction.<br />

“We are planning to continue our<br />

fundraising next year and hope<br />

that the money raised will go some<br />

way to helping other couples<br />

through the terrible pain of losing<br />

their precious baby.”<br />

Lung service<br />

approved<br />

A PROPOSAL to concentrate lung<br />

cancer oncology outpatient<br />

services at Monklands Hospital has<br />

been approved by the <strong>NHS</strong><br />

<strong>Lanarkshire</strong> Board.<br />

<strong>The</strong> proposal will result in<br />

improved quality of service and<br />

clinical outcomes for patients by<br />

ensuring a consultant and full<br />

multidisciplinary team are<br />

available 52 weeks of the year.<br />

Mr Hakim Ben Younes,<br />

consultant surgeon and clinical<br />

lead for cancer services, said: “<strong>NHS</strong><br />

<strong>Lanarkshire</strong> is working to improve<br />

and modernise its cancer services.<br />

<strong>The</strong> driver for this service change<br />

is the West of Scotland Regional<br />

Cancer Advisory Group paper to<br />

the Cabinet Secretary for Health<br />

and Wellbeing. <strong>The</strong> paper<br />

recommends that <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s lung oncology<br />

outpatient services should reduce<br />

from a three-site service.”<br />

At present, lung cancer oncology<br />

outpatient clinics are delivered<br />

from Hairmyres, Monklands and<br />

Wishaw hospitals, however, there<br />

is no year-round cover. <strong>The</strong> new<br />

proposal will guarantee consultant<br />

cover 52 weeks of the year.<br />

Mr Hakim Ben Younes added:<br />

“This redesign will allow<br />

implementation of the Specialist<br />

Oncology Services strategy led by<br />

<strong>The</strong> Beatson West of Scotland<br />

Cancer Centre.<br />

“<strong>The</strong> purpose of the clinics is to<br />

take decisions on treatment plans<br />

and discuss options with the<br />

patient. All radiotherapy treatment<br />

is delivered at the Beatson<br />

Oncology Centre and the majority<br />

of chemotherapy, unless highly<br />

complex, is delivered on the three<br />

<strong>Lanarkshire</strong> hospital sites.<br />

“Lung cancer patients who<br />

become unwell and require<br />

admission to hospital will<br />

continue to be treated at their<br />

nearest hospital.”<br />

Nail-trimming service is a first<br />

A NAIL-TRIMMING service is looking<br />

for volunteers to help Shotts older<br />

people put their best foot forward.<br />

Karen Whitefield, MSP for Airdrie<br />

and Shotts, and the Shotts Healthy<br />

Living Centres have launched a Shotts<br />

Community Nail Trimming Service<br />

with the support of <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

<strong>The</strong> service is aimed at people<br />

who are unable to cut their own<br />

nails, but do not otherwise need to<br />

be seen by a podiatrist.<br />

Karen Whitefield MSP said:<br />

“<strong>The</strong>re is a real need for this type<br />

of service for people who may be<br />

elderly and frail who, although they<br />

don’t need to see a podiatrist, are<br />

unable to cut their toe nails. It may<br />

not seem like a serious problem but<br />

this can lead to a great deal of pain<br />

and lead to more serious problems.”<br />

<strong>The</strong> service, which is being run as<br />

From left: Shotts Healthy Living Centre<br />

manager June Vallance, Karen<br />

Whitefield MSP and <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

acting head of podiatry Wilma Phillips<br />

a pilot project, will be managed by<br />

the Shotts Healthy Living Centre.<br />

June Vallance, manager of the<br />

Shotts Healthy Living Centre, said:<br />

“This will be the first nail-trimming<br />

service of its kind in mainland<br />

Scotland.<br />

“Hopefully we’ll get enough<br />

volunteers to make this a success and<br />

make a real difference to the lives of<br />

people who need this service.”<br />

Wilma Phillips, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

acting head of podiatry, said: “<strong>NHS</strong><br />

<strong>Lanarkshire</strong> podiatrists will provide<br />

training to volunteers. This training<br />

would be a good foundation for<br />

people who may be interested in<br />

following a career as a health<br />

professional. Other volunteers could<br />

be retired nurses, other health<br />

professionals, or simply anyone<br />

willing to volunteer to provide this<br />

valued service to older residents.”<br />

Anyone interested in volunteering<br />

should contact June Vallance on<br />

01501 825800.<br />

LADIES IN THE PINK<br />

A PINK Friday event by <strong>NHS</strong><br />

<strong>Lanarkshire</strong> staff helped raise a<br />

fantastic £1253 for breast cancer<br />

research on 8 October.<br />

<strong>The</strong> money was raised by<br />

colleagues at Strathclyde Hospital,<br />

Motherwell, with a raffle, the sale of<br />

home-baked cakes and a £1 fee to<br />

wear pink to work.<br />

Amanda Grenfell, who helped<br />

organise the event with her<br />

colleagues in the South Community<br />

Health Partnership office, Jennifer<br />

Halyburton and Lynn Kennedy, said:<br />

“It was a great effort by everyone<br />

involved and it was fantastic to raise<br />

so much money for a worthy cause. Pictured are, from left, Graeme Walsh,<br />

“We’d like to thank all the staff for Amanda Grenfell, Jennifer Halyburton,<br />

their support of the event and for Lynn Kennedy, and Patricia Mcguigan<br />

their generosity.<br />

“Thanks also to all the companies Esporta in Hamilton, Denholm<br />

who donated prizes, including Bakers in Motherwell, Petal<br />

Motherwell Football Club, the Pumpkins in Hamilton and McMillan<br />

Holiday Inn in East Kilbride, Hair in Bothwell.”


the<strong>Pulse</strong><br />

NOVEMBER/DECEMBER <strong>2010</strong> LOCAL/DISTRICT/PARTNERSHIP<br />

13<br />

Wizard of Wishaw<br />

donates a magic<br />

amount of money<br />

SNOOKER star John Higgins handed<br />

over £30,000 to the Dalziel Centre<br />

day hospice in October.<br />

Known as the Wizard of Wishaw,<br />

John and his wife Denise won the<br />

money in the all star version of<br />

ITV1’s Mr & Mrs quiz show earlier<br />

this year.<br />

John’s a patron of the Dalziel<br />

Centre, a day hospice for patients,<br />

carers and families in <strong>Lanarkshire</strong><br />

who are affected by a cancer.<br />

He said: “My dad (also John) has<br />

used the centre during his illness<br />

and really appreciated everything<br />

they did for him so I became<br />

involved through that.<br />

“He’s not doing so great just now<br />

but he’s still battling and hopefully<br />

we’ll get him fighting fit again.<br />

“I can’t speak highly enough of<br />

the staff or the volunteers who have<br />

given up their own time to help<br />

people who are going through what<br />

is a terrible illness. <strong>The</strong>y are worth<br />

their weight in gold.<br />

I can’t speak<br />

highly enough<br />

of the staff or<br />

the volunteers who<br />

have given up their<br />

own time to help<br />

people who are going<br />

through what is a<br />

terrible illness<br />

“We had decided before the show<br />

that any money we received we’d<br />

donate to the centre. I’m just glad I<br />

could do something to help them<br />

and glad that by winning we were<br />

able to give over a good sum.”<br />

Carol Murphy, who is the nursing<br />

sister at the centre, said: “This<br />

was an absolutely brilliant gesture<br />

by John and Denise and it’s the<br />

biggest single donation ever made<br />

to the centre.<br />

BIG BREAK: From left, Sadie<br />

Whyte, from Wishaw, volunteer<br />

with Friends of Dalziel, Denise<br />

Higgins, Carol Murphy, Mary<br />

Docking, treasurer with Friends<br />

of Dalziel, John Higgins, and Jean<br />

Paterson, volunteer with Friends<br />

of Dalziel, from Blantyre<br />

Higgins hands over Mr & Mrs prize cash<br />

“We are always fundraising to<br />

help pay for our counsellor who<br />

provides therapy sessions and<br />

for the little extras, such as trips<br />

and Christmas parties, that give<br />

what is a much needed boost to<br />

our patients.<br />

“This money gives us security and<br />

pays the counsellor’s salary for a<br />

couple of years so it means a great<br />

deal to us.”<br />

<strong>The</strong> Dalziel Centre is a day<br />

hospice, based at Strathclyde<br />

Hospital in Motherwell, for patients,<br />

carers and families in <strong>Lanarkshire</strong><br />

who are affected by a cancer<br />

diagnosis.<br />

Patients can be referred to the<br />

centre by GPs, district nurses,<br />

Macmillan nurses, hospital staff,<br />

social workers and the St Andrew’s<br />

Hospice.<br />

People can also drop in any day<br />

from 9am to 5pm.<br />

Alternatively, you can call the<br />

helpline on 01698 245076.<br />

Lymphoedema support<br />

set up for survivors<br />

A SUPPORT group for people affected<br />

by lymphoedema as a result of cancer<br />

has been set up in <strong>Lanarkshire</strong>.<br />

Barbara Clifford has established<br />

two support groups, one at the<br />

Kilbryde Hospice in East Kilbride<br />

and the other at the Dalziel Centre<br />

in Motherwell.<br />

She said: “I have lymphoedema<br />

myself following treatment for breast<br />

cancer and I know how painful and<br />

debilitating it can be.<br />

“I also know there is a lack of<br />

knowledge about this condition which<br />

is why I have set up these groups.<br />

“I am calling out to people in<br />

<strong>Lanarkshire</strong> who have lymphoedema<br />

or those who have been affected by<br />

someone having the condition to<br />

come along to these groups.<br />

“<strong>The</strong> meetings will offer people<br />

the chance to talk about their experience<br />

of lymphoedema and to share<br />

knowledge on managing and<br />

treating the condition.”<br />

Lymphoedema is a long-term<br />

swelling caused by a build up of fluid.<br />

In breast cancer patients it can<br />

occur in the arm, or anywhere on the<br />

same side as surgery or radiotherapy.<br />

It can occur at any point after a<br />

person’s treatment and can have a<br />

real impact on quality of life.<br />

It is often very painful and can be<br />

debilitating, causing social and<br />

psychological problems, including<br />

depression.<br />

As breast cancer survival rates<br />

improve there are more and more<br />

women in Scotland who go on to<br />

develop lymphoedema.<br />

It is estimated that one in five<br />

THE Dalziel Centre celebrated its<br />

20th anniversary in October.<br />

To mark the occasion, staff and<br />

volunteers enjoyed a celebration<br />

evening at the Dakota Hotel, near<br />

Coatbridge.<br />

Dalziel Centre nursing sister Carol<br />

Murphy and support worker Liz<br />

Kellachan, have both been with the<br />

centre since it opened in 1990.<br />

Carol said: “<strong>The</strong> night was really<br />

to say a big thank you to all the staff<br />

and volunteers for all their help over<br />

the years.<br />

“<strong>The</strong> Friends of Dalziel have been<br />

a great support and continue to be<br />

a great support to the centre.<br />

“In addition to the volunteers who<br />

work at the centre and are vital, the<br />

Friends of Dalziel are very active<br />

in their fundraising activities for<br />

the centre.”<br />

Carol paid a special tribute to Jean<br />

Smith who has been a volunteer with<br />

the Dalziel Centre since it opened.<br />

“Jean’s husband was the first<br />

patient at the centre and she stayed<br />

on with us after her husband died,”<br />

she said. “Jean has been very, very<br />

good to us over the years and has<br />

provided the <strong>NHS</strong> with 20 years of<br />

excellent service to help our patients.<br />

“To show our appreciation Jean<br />

was presented with a bouquet of<br />

Barbara, front, is pictured with her<br />

granddaughter, staff and support group<br />

members at the Kilbryde Hospice<br />

women who have breast surgery will<br />

develop lymphoedema in the arm.<br />

Barbara is setting up this group<br />

with the support of the charity<br />

Breakthrough Breast Cancer.<br />

Improving services for people with<br />

breast cancer-related lymphoedema<br />

is a key campaign issue for<br />

Breakthrough.<br />

<strong>The</strong> support groups meet on the<br />

third Thursday of the month, from<br />

7pm to 8.30pm at the Dalziel Centre,<br />

Strathclyde Hospital, Airbles Rd,<br />

Motherwell or on the third Friday of the<br />

month from 10.30am to 12.30pm at<br />

Kilbryde Hospice, Red Deer Centre,<br />

Alberta Avenue, Westwood,<br />

East Kilbride.<br />

If you would like any further information<br />

on the groups call Barbara Clifford on<br />

01355 235324.<br />

DALZIEL CENTRE CELEBRATED<br />

FIRST VOLUNTEER:<br />

Jean Smith<br />

flowers and vouchers for Marks and<br />

Spencer.”<br />

<strong>The</strong> centre, which is a day hospice<br />

for patients, carers and families in<br />

<strong>Lanarkshire</strong> who are affected by a<br />

cancer diagnosis, provides a range of<br />

support services and facilities.<br />

Based at Strathclyde Hospital,<br />

Motherwell, the Dalziel Centre<br />

offers emotional psychological<br />

and social support to patients,<br />

carers and families who live with a<br />

cancer diagnosis.<br />

It also offers outpatient facilities<br />

and drop-in centres for people with<br />

multiple sclerosis and respiratory<br />

and heart problems.<br />

Patients can receive a range of<br />

services at the centre including<br />

counselling, advice, acupuncture,<br />

complementary therapies, a<br />

Lymphoedema service and a pain<br />

and symptom clinic twice a week.


14<br />

the<strong>Pulse</strong> LOCAL/DISTRICT/PARTNERSHIP NOVEMBER/DECEMBER <strong>2010</strong><br />

FIRST STEPS WERE<br />

CRUCIAL FOR CLAIRE<br />

Support service for first-time mums gave Lewis best start in life<br />

THE last year has been one of the<br />

most challenging of Claire Wilson’s<br />

life – yet she is happier than ever.<br />

As mum to 10-month-old Lewis,<br />

Claire is building a strong and<br />

loving bond with her son and is<br />

looking forward to what the future<br />

holds for them both.<br />

Yet it could all have been so<br />

different.<br />

Aged 17 and living with her mum,<br />

Claire discovered she was pregnant.<br />

After her relationship broke down, she<br />

admits she worried about her ability<br />

to cope as a single mum.<br />

And that’s where the First Steps<br />

programme came in.<br />

Backed by the Fairer Scotland<br />

Fund, and delivered by <strong>NHS</strong><br />

<strong>Lanarkshire</strong> and South <strong>Lanarkshire</strong><br />

Council, the programme, which has<br />

now been running for a year, provides<br />

intensive one-to-one support to firsttime<br />

mums in their own homes.<br />

Its aim is simple – to ensure that<br />

children born to new mums of all<br />

ages, in some of the most deprived<br />

areas of South <strong>Lanarkshire</strong>, get off<br />

to the best possible start in life.<br />

First Steps workers (FSW) come<br />

from a range of backgrounds<br />

ensuring a mix of knowledge, skills<br />

and experience across the team.<br />

FSW Marie Neil admits she does<br />

not have all the answers but is a<br />

crucial first point of contact to the<br />

range of services available.<br />

This has meant a great deal to<br />

Claire, who she has watched change<br />

from an anxious pregnant teenager<br />

into a happy and confident mum.<br />

Marie explains: “Our programme<br />

equips mums-to-be with the skills<br />

and confidence they will need after<br />

their baby is born.<br />

“Following a chat with her midwife<br />

and with her mum, Claire signed up<br />

to the programme and, in many<br />

ways, she has never looked back.”<br />

When my<br />

midwife<br />

suggested First<br />

Steps could help,<br />

I said yes, and I’m<br />

so glad I did<br />

Claire is also keen to stress that<br />

the First Steps programme has<br />

changed the course of her life.<br />

“Having a baby was not something<br />

I ever planned, especially not at this<br />

age,” she said.<br />

“Although my mum and sister<br />

wanted to support me, they’re both<br />

busy in their own lives, and I didn’t<br />

want to rely on them. When my<br />

midwife suggested First Steps could<br />

help, I said yes, and I’m so glad I did.<br />

ANNIVERSARY PRESENTATION<br />

YOUNG David Russell recently<br />

attended the medical day unit at<br />

Wishaw General to hand over a<br />

cheque for £200.<br />

His mum Kathy Russell has been<br />

attending the unit on a weekly basis<br />

for treatment for a number of years<br />

and the money was raised at a<br />

party held to celebrate her and<br />

husband Rusty’s wedding<br />

anniversary.<br />

David is pictured handing over a<br />

cheque for £200 to charge nurse<br />

Derek McKee.<br />

Derek said: “On behalf of<br />

everyone in the unit, we would like<br />

to thank the Russell family for their<br />

very kind donation.<br />

“David often comes to the day<br />

unit with his mum and we were<br />

delighted to accept this cheque from<br />

him on behalf of his family.<br />

“It was very kind of Kathy<br />

and Rusty to think of us on their<br />

wedding anniversary and we are<br />

very grateful.”<br />

“Marie and I really got on well and<br />

it was great having someone else to<br />

talk to when I needed support or was<br />

unsure or worried when I was<br />

pregnant.”<br />

After Lewis was born First Steps<br />

really came into its own.<br />

Following a traumatic labour and<br />

initial worries over Lewis’ health,<br />

Marie stepped in to support Claire<br />

in those difficult first months.<br />

And, when the weaning stage<br />

arrived, the two worked closely<br />

together, shopping for produce and<br />

cooking up batches of fresh food at<br />

home, helping to make the experience<br />

an enjoyable one for both<br />

mother and baby.<br />

<strong>The</strong> hard work paid real dividends<br />

– Lewis is now thriving and will eat<br />

anything put in front of him.<br />

Claire is now ready to be<br />

discharged from the programme<br />

but, should she need more help or<br />

support in the future, First Steps will<br />

be there for her until Lewis starts<br />

nursery, at the age of three.<br />

She concludes: “I wouldn’t have<br />

believed when I first got pregnant<br />

that I would be in this position now.<br />

“I’m really enjoying time with<br />

Lewis, and First Steps has made me<br />

more confident that ups and downs<br />

are normal. We’re a team now and<br />

face whatever comes together.<br />

I wouldn’t change it for the world.”<br />

Feature and pictures courtesy of<br />

South <strong>Lanarkshire</strong> Council.<br />

A very special birthday<br />

HAIRMYRES Hospital staff ensured<br />

Cecilia Holt celebrated her 100th<br />

birthday in style despite suffering<br />

from a hip fracture.<br />

Cecilia, who stays at Canberra<br />

House sheltered housing complex in<br />

East Kilbride, received a beautiful<br />

bouquet of flowers from staff, who<br />

also baked her a lovely birthday cake.<br />

Her niece Anne Neilson was<br />

delighted with the hospital’s efforts<br />

to mark the special birthday.<br />

She said: “It is very kind of the<br />

hospital to take this trouble for<br />

Cecilia. <strong>The</strong> staff have all been great,<br />

and I’d like to thank them for the<br />

beautiful flowers and cake and for<br />

all they have done for her.”<br />

For more information about the<br />

First Steps Programme, contact<br />

Shirley Mitchell on 0141 643 3530 or<br />

shirley.mitchell@lanarkshire.scot.nhs.uk<br />

David Hume, Hairmyres<br />

Hospital’s general manager, said:<br />

“It’s not every day we have a<br />

patient who is celebrating their<br />

100th birthday and it’s nice to be<br />

able to help mark what is a happy<br />

occasion.<br />

“Thankfully Cecilia has made a<br />

great recovery and will be going<br />

home soon.”<br />

Cecilia, who never married, was<br />

born on 24 September 1910, in<br />

Glasgow and brought up in the<br />

Oatlands, near the Gorbals.<br />

Cecilia said: “I really appreciate<br />

the hospital doing this for me.<br />

“It was a very nice surprise and<br />

made my day.”<br />

In brief…<br />

e<br />

A TOTAL of 133 years’ service<br />

with <strong>NHS</strong> <strong>Lanarkshire</strong> was a<br />

cause of celebration for five<br />

fabulous staff.<br />

<strong>The</strong> colleagues from the West<br />

of Scotland Laundry in Wishaw<br />

were congratulated for their hard<br />

work over the years.<br />

Pictured, from left, are: James<br />

Lennon, from Wishaw, section<br />

supervisor, 27 years; Maureen<br />

Payne, from Shotts, laundry<br />

assistant, 25 years; Andrea Blair,<br />

from Wishaw, laundry assistant,<br />

25 years; Betty Fair, from New<br />

Mains, laundry assistant, 25<br />

years; and Moira Hughes, from<br />

Bellshill, deputy head of linen<br />

service, 31 years.<br />

Robert O’Hara, <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s head of linen<br />

services, said: “On behalf of <strong>NHS</strong><br />

<strong>Lanarkshire</strong>, I’d like to thank<br />

James, Maureen, Andrea, Betty<br />

and Moira for the fantastic<br />

service they have provided over<br />

such a long period of time.”<br />

e<br />

A NEW support network<br />

has been established for<br />

physiotherapy support workers<br />

within <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

<strong>The</strong> aim of the Physiotherapy<br />

Support Workers Group is to<br />

provide a chance for colleagues to<br />

share information about learning<br />

opportunities and other issues that<br />

affect this staff group.<br />

It also enables the<br />

networking and sharing of good<br />

practice across their varied<br />

roles, contributing to the<br />

development of learning<br />

opportunities for physiotherapy<br />

support workers.<br />

A development day took place<br />

in October within the Ronald<br />

Miller Suite at Wishaw General.<br />

Physiotherapy support workers<br />

who attended, enjoyed various<br />

topics of interest presented by<br />

guest speakers.<br />

Chairperson of the group Carina<br />

Miller, associate practitioner<br />

paediatric physiotherapy, said:<br />

“Hopefully, the event marked the<br />

start of many more successful<br />

development days in the future.”<br />

If you would like to attend or<br />

receive further details of the<br />

group please contact Carina at<br />

carina.miller@lanarkshire.<br />

scot.nhs.uk


the<strong>Pulse</strong><br />

NOVEMBER/DECEMBER <strong>2010</strong> TOP HEALTH ISSUE<br />

15<br />

Fight the flu<br />

Media Watch<br />

Vaccinations are<br />

vital for staff – to<br />

protect themselves<br />

and others<br />

STAFF are being urged to get a flu jab to protect<br />

their patients – and themselves.<br />

<strong>The</strong> seasonal flu vaccination is particularly<br />

important for staff who work with vulnerable<br />

groups such as the elderly.<br />

Clinics are being held throughout <strong>November</strong><br />

in the three main acute hospitals and at various<br />

venues in both north and south <strong>Lanarkshire</strong><br />

community health partnership areas.<br />

Staff can attend any clinic which is convenient<br />

for them and no appointment is necessary.<br />

For details of a clinic near you visit http://firstport/<br />

sites/salus<br />

<strong>The</strong>re are many myths about the flu vaccination.<br />

Some health staff think they’re healthy<br />

so don’t need the jab, or they may wrongly<br />

believe that the vaccine can give them flu, while<br />

others don’t realise they are eligible for it, fear<br />

the side effects or don’t think it’s effective since<br />

they work in a healthcare environment.<br />

<strong>The</strong> flu vaccination uptake among <strong>NHS</strong><br />

Scotland staff was 31 per cent last year.<br />

Scotland’s Chief Medical Officer, Dr Harry<br />

Burns, is urging all <strong>NHS</strong> staff to get the flu jab<br />

to protect themselves, as well as their patients.<br />

Dr Burns said: “Our workforce act as the<br />

stewards of our patients’ safety and of our<br />

healthcare system, so it’s imperative that<br />

q VICKY GRAY, clerical<br />

officer, maternity, said: “I<br />

have mild asthma and<br />

other minor health<br />

problems and so it’s great<br />

that I can get the flu jab<br />

where I work.<br />

“Although I don’t work in a clinical role I am<br />

still in the wards and so it’s important to get the<br />

vaccination to avoid getting the flu or spreading<br />

it to others.”<br />

q LYNNE DOCHERTY,<br />

gynaecology medical<br />

secretary, said: “My son<br />

has asthma and received<br />

the jab last week so I<br />

thought I’d take this<br />

opportunity to get it too.<br />

“People with asthma are at a higher risk of<br />

developing pneumonia, so by getting the<br />

vaccination you reduce the risk of spreading what<br />

could be a dangerous illness.”<br />

they protect themselves from seasonal flu.<br />

“As well as the impact of being unwell which<br />

can lead to staff shortages, <strong>NHS</strong> staff workers<br />

are needlessly putting patients at risk, many of<br />

whom have serious illnesses which could be fatal<br />

if they become infected.<br />

“It only takes a minute to get the flu jab, but<br />

this will protect you for 12 months and protect<br />

your patients at the same time. Take up the offer<br />

of the jab and play your role in ensuring<br />

Scotland’s healthcare system remains healthy<br />

over the flu season.”<br />

For further details on the seasonal flu campaign,<br />

log on to www.immunisationscotland.org.uk<br />

If you have any questions please contact your local<br />

Occupational Health Department or call 01236 438 190<br />

for community areas.<br />

Why getting the jab is crucial...<br />

Getting the flu vaccination can protect you, your family and your patients from<br />

contracting the potentially debilitating virus. <strong>NHS</strong> <strong>Lanarkshire</strong> staff can receive<br />

the vaccination at clinics at the acute hospitals and community health<br />

partnership areas. <strong>The</strong> <strong>Pulse</strong> visited the clinic at Wishaw General to ask staff<br />

why it was so important to get the jab…<br />

q LORNA STRACHAN,<br />

occupational health nurse<br />

advisor, based at Wishaw,<br />

said: “<strong>The</strong> vaccination is<br />

important not only for your<br />

own protection but for your<br />

patients and your family<br />

members.<br />

“<strong>The</strong> jab helps you to build up immunity to the<br />

flu strains which the World Health Organisation<br />

have predicted will be more prevalent this winter.”<br />

q ANNE STEVENSON,<br />

senior charge nurse in the<br />

adult critical care unit,<br />

said: “It’s important for<br />

staff working in clinical<br />

areas to get the vaccination<br />

as the flu can make people<br />

very ill, very quickly.<br />

“You also have to think of the people back home so<br />

it helps protect them too. It’s an individual decision<br />

for staff, but for me it was important to get it.”<br />

A welcome site – work<br />

begins on demolition<br />

Airdrie and Coatbridge Advertiser<br />

Think about<br />

what you<br />

drink<br />

East Kilbride News<br />

<strong>The</strong> demolishing work begins at the<br />

e<br />

site of the new Airdrie health and<br />

resource centre which will be one of the<br />

largest medical facilities in Scotland<br />

when completed in 2012, reported the<br />

Airdrie and Coatbridge Advertiser.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> held a series<br />

e<br />

of events to support Alcohol<br />

Awareness Week and encourage people<br />

to make positive lifestyle changes and<br />

drink more responsibly. <strong>The</strong>se events<br />

were promoted in the East Kilbride<br />

News, <strong>The</strong> Extra and Wishaw Press.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> urged people to<br />

e<br />

think FAST during stroke awareness<br />

week and call 999 if they suspect<br />

someone is having a stroke. This<br />

campaign was highlighted in the local<br />

press including the Carluke Gazette,<br />

Lanark Gazette, East Kilbride News,<br />

Motherwell Times and Bellshill Speaker.<br />

Sufferers of osteoporosis in<br />

e<br />

<strong>Lanarkshire</strong> are the first in the UK<br />

to benefit from a new treatment for their<br />

condition. <strong>The</strong> <strong>Lanarkshire</strong> Intravenous<br />

Bisphosphonate Service will visit<br />

Act FAST to<br />

help tackle<br />

stroke<br />

SHARE YOUR STORIES<br />

Carluke Gazette<br />

patients in the wards and in<br />

residential or nursing homes to<br />

administer the drug as a once yearly<br />

intravenous infusion. Local and national<br />

media covered this story including <strong>The</strong><br />

Herald, BBC, Primary Care Scotland, and<br />

Wishaw Press. <strong>The</strong> new service was also<br />

praised in the Scottish Parliament by<br />

Elaine Smith MSP.<br />

<strong>The</strong> Airdrie and Coatbridge<br />

e<br />

Advertiser told the story of Shirley<br />

Docherty who walked the West Highland<br />

Way to raise £2200 for the Monklands<br />

Hospital renal unit where her friend Joe<br />

Macfarlane receives dialysis. Joe said: “I<br />

can’t speak highly enough of the unit –<br />

you’re made so welcome and it’s like a<br />

family as the nurses, staff and patients<br />

all have a great rapport.”<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s Board agreed in<br />

e<br />

principle to provide land for a new<br />

Maggie’s Centre on the Monklands<br />

Hospital site. <strong>The</strong> news was highlighted<br />

in the local press including the<br />

Motherwell Times, Wishaw Press, Airdrie<br />

and Coatbridge Advertiser and East<br />

Kilbride News.<br />

q Has a patient or visitor gone out of their way to praise you?<br />

q Is there a new service in your department you are proud of?<br />

Contact the communications department on 01698 245069/245077 and help us<br />

reflect the good news stories that happen within <strong>NHS</strong> <strong>Lanarkshire</strong> every day.


16<br />

the<strong>Pulse</strong> RETIREMENTS NOVEMBER/DECEMBER <strong>2010</strong><br />

We wish<br />

Ann well<br />

ANN Moss, secretary to Gabe<br />

Docherty, retired in October.<br />

Ann had worked for <strong>NHS</strong><br />

<strong>Lanarkshire</strong> for almost 17 years<br />

in the health promotion arena.<br />

Ann plans to enjoy retirement<br />

with her husband, Ronnie. And,<br />

being green fingered, she will<br />

spend more time in the garden.<br />

She is looking forward to<br />

spending more time with her<br />

granddaughter Maria, joining<br />

the ‘ladies who do lunch<br />

club’ and exploring the<br />

opportunities to participate<br />

in community activities.<br />

MORE TIME TO<br />

GARDEN: Gabe<br />

Docherty wishes<br />

Ann Moss well in<br />

her retirement<br />

Sorry to see you go, Esther<br />

ESTHER Hughes will miss her<br />

colleagues at Monklands payroll –<br />

but not the daily commute<br />

– following her retirement<br />

after 31 years of service.<br />

<strong>The</strong> payroll officer from<br />

Hamilton retired in<br />

September and is now<br />

planning to spend more<br />

time on her hobbies of<br />

swimming, holidays,<br />

supporting Celtic…<br />

and cleaning!<br />

Esther said: “I’d like to<br />

thank everyone for the<br />

marvellous and lovely gifts.<br />

“I certainly won’t miss<br />

the drive from Hamilton<br />

every day or having to get<br />

over the Raith Interchange,<br />

but I will miss working here<br />

and all my friends.”<br />

Esther started her <strong>NHS</strong> career at<br />

Strathclyde Hospital in May 1979<br />

where she remained until the<br />

establishment of the trusts in 1993<br />

and moved to Hairmyres.<br />

When the acute payroll<br />

departments centralised in<br />

May 2000 she moved to<br />

Monklands.<br />

In May 2002, she went<br />

to work at Strathclyde<br />

Hospital payroll department,<br />

only to return to Monklands<br />

in <strong>November</strong> 2005 when all<br />

services were centralised.<br />

Esther and Michael, her<br />

husband of almost 50<br />

years, have one son, Jim,<br />

and two daughters,<br />

Caroline and Anne-Marie.<br />

Esther’s colleague Mari Simmons<br />

said: “We’re all sorry to see Esther<br />

leave. She was not only a valued<br />

member of staff but a friend and we<br />

hope she will have a very long and<br />

happy retirement.”<br />

Frances is all set to swim<br />

FRANCES McGuigan is<br />

hoping to learn to swim<br />

following her retirement<br />

from Monklands Hospital.<br />

<strong>The</strong> ear, nose and throat<br />

(ENT) clinical support<br />

worker retired recently<br />

after nearly 23 years’<br />

service.<br />

Frances had worked in<br />

ENT, first in ward 14 and<br />

then in ward nine, since<br />

starting at<br />

Monklands in<br />

January 1988.<br />

She said: “I’ve<br />

thoroughly<br />

enjoyed my time<br />

at Monklands and<br />

all the staff in<br />

ENT, the nurses,<br />

doctors and<br />

domestics, are<br />

lovely and a<br />

credit to the ward.<br />

“<strong>The</strong>re’s been lots<br />

of laughs and I’ll<br />

really miss them all.<br />

“I’m going to learn to swim in<br />

my retirement and do some<br />

voluntary work. I also have four<br />

grandchildren so I’ll not be<br />

short of things to do.”<br />

Ann Marie Newall, senior<br />

charge nurse on ward<br />

nine, said: “It has been a<br />

privilege to work with<br />

Frances over the years.<br />

“She is also well-known<br />

throughout the hospital<br />

for all the kindness<br />

shown to both<br />

patients and<br />

colleagues.<br />

“She will be<br />

missed by all in<br />

ward nine, and we<br />

would like to wish<br />

her well in her<br />

retirement.”<br />

Frances has two<br />

daughters, Pauline<br />

and Geraldine, and<br />

four grandsons,<br />

Shaun, Craig, Lee<br />

and Paul.<br />

WELL-DESERVED: Pictured with Anne<br />

at her retirement celebration is Andy<br />

Goor, deputy director of finance<br />

A quick 40 years<br />

PAYROLL manager Anne<br />

McLaughlin will be sadly missed<br />

by friends and colleagues<br />

throughout <strong>NHS</strong> <strong>Lanarkshire</strong><br />

following her retirement.<br />

Anne, from Chapelton, near<br />

Strathaven, worked for the <strong>NHS</strong><br />

in <strong>Lanarkshire</strong> for 40 years after<br />

joining the clerical office at<br />

Hairmyres in 1970, straight from<br />

school.<br />

However, she has decided to<br />

retire following the sudden death<br />

of her husband, Peter.<br />

She said: “I never thought for<br />

a minute when I started out that<br />

I’d still be working for the <strong>NHS</strong> 40<br />

years later but – through changes<br />

in the organisation, promotions,<br />

moving location – there have<br />

always been new challenges which<br />

have kept things interesting.<br />

“It’s been a quick 40 years and<br />

I’ve enjoyed my job and met some<br />

good people.<br />

LIZ Rankin has bid farewell to friends<br />

and colleagues at Hairmyres Hospital.<br />

<strong>The</strong> clinical assistant had worked at<br />

the East Kilbride hospital since 1983.<br />

Liz’s colleague Iona Scott,<br />

anaesthetic charge nurse, said: “Liz is<br />

very highly regarded professionally<br />

and personally by all her medical and<br />

nursing colleagues.<br />

“She will be greatly missed by<br />

the department.”<br />

Liz was brought up in Uplawmoor<br />

and went to Hutcheson’s Girls’<br />

Grammar School before Glasgow<br />

University, where she graduated with<br />

a Bachelor of Medicine, Bachelor of<br />

Science, in 1974.<br />

She married Ian, a doctor who also<br />

initially trained as an anaesthetist,<br />

and they have four children: Fiona,<br />

Donald, Laura and Susan.<br />

“<strong>The</strong>re have been some challenging<br />

times, but we’ve got through<br />

them and had a few good laughs.”<br />

Anne continued: “When I<br />

started we didn’t even have calculators<br />

so it was all long division<br />

and manual calculations.<br />

“<strong>The</strong>re’s been quite a few<br />

changes since then!<br />

“I met my husband, Peter,<br />

through the <strong>NHS</strong> as well. We met<br />

at a training course in Edinburgh<br />

and were married for 34<br />

wonderful years.”<br />

Anne’s first position was as a<br />

clerical officer at Hairmyres<br />

Hospital where she worked until<br />

1975 when she moved to<br />

Strathclyde Hospital until 1993.<br />

She then returned to Hairmyres<br />

where she became payroll<br />

manager in June 1993.<br />

In April 2000 she moved to<br />

Monklands Hospital.<br />

Anne was on a number of<br />

More time for Liz to paint<br />

Her early anaesthetic experience<br />

was in the Southern General and<br />

Victoria Infirmary, although her<br />

training was interrupted by having her<br />

children and she accepted the post as<br />

a clinical assistant at Hairmyres.<br />

<strong>The</strong> department was very small at<br />

that time and Liz’s presence was very<br />

important during its development.<br />

Liz has various hobbies that she is<br />

now hoping to spend more time on,<br />

including reading, writing and<br />

painting – having even sold some<br />

of her artwork.<br />

Ian and Liz also enjoy seaborne<br />

travelling.<br />

Iona said: “Liz very much enjoyed<br />

the luxury of their cruise on the QE2,<br />

while Ian prefers the austerity of the<br />

20 foot yacht.<br />

“Lately it is as a television<br />

national payroll groups, including<br />

the Scottish Payroll Officer<br />

Subgroup, Technical Working<br />

Group for the Pensions Agency,<br />

and is chair for business objects<br />

users groups.<br />

She was also involved in several<br />

internal <strong>NHS</strong> <strong>Lanarkshire</strong> projects<br />

and initiatives including the new<br />

e-Expenses system.<br />

Anne is now looking forward<br />

to a holiday in Zante, Greece,<br />

with friends.<br />

Lesley Weir, payroll team leader,<br />

said: “I’ve worked with Anne<br />

since we were 17-year-olds, so we<br />

have grown up together.<br />

“I’d like to congratulate her for<br />

reaching 40 years of service and<br />

thank her for all her support and<br />

especially for her friendship.<br />

“It’s an understatement to say<br />

she’ll be sadly missed by everyone<br />

here, but we wish her well for<br />

the future.”<br />

personality that Liz has sprung to a<br />

national prominence.<br />

“In fact, it is believed that her<br />

winnings from Bargain Hunt are what<br />

allowed her – sadly premature –<br />

retirement from our department.”


the<strong>Pulse</strong><br />

NOVEMBER/DECEMBER <strong>2010</strong> COMPETITIONS<br />

17<br />

WIN TICKETS<br />

TO PANTO!<br />

YOU can’t beat a panto for getting<br />

into the Christmas spirit and <strong>The</strong><br />

<strong>Pulse</strong> has two family tickets –<br />

worth more than £120 – up for<br />

grabs.<br />

We have teamed up with the<br />

Glasgow Pavilion to give you the<br />

chance of experiencing this year’s<br />

must-see pantomime, <strong>The</strong><br />

Magical Adventures of Robin<br />

Hood, for free.<br />

Starring in his first ever Scottish<br />

family panto is the hilarious Jim<br />

Davidson as Robin Hood, ably<br />

assisted by Merry Men Colin and<br />

Justin and a host of other stars.<br />

For a chance to win one of the<br />

family tickets, worth £62<br />

each, for the performance on<br />

Thursday 2 <strong>December</strong> at<br />

7.30pm, simply answer the<br />

following question:<br />

Send your answers, no later than<br />

Friday <strong>November</strong> 19, to Martin<br />

Stirling at: Communications<br />

Department, Strathclyde Hospital,<br />

Airbles Road, Motherwell ML1 3BW.<br />

Alternatively, email<br />

martin.stirling@lanarkshire.scot.<br />

nhs.uk with “Panto<br />

Competition” in the<br />

subject field.<br />

Remember to include your job<br />

title, place of work and a contact<br />

telephone number.<br />

Even if you don’t win, generous<br />

discounts and concessions are<br />

available at all performances with<br />

great family value tickets on<br />

selected dates.<br />

Who will<br />

play Robin<br />

Hood in this<br />

year’s panto at the<br />

Glasgow Pavilion?<br />

Each prize<br />

is worth<br />

£62!<br />

It is the family panto for all ages<br />

in true Pavilion style, so book early<br />

to avoid the rush.<br />

Call the Pavilion box office on<br />

0141 332 1846 between 10am<br />

and 8pm Monday to Saturday.<br />

For more details, visit<br />

www.pavilionpanto.com<br />

Dine in style at<br />

Malmaison…<br />

just like our<br />

winner Moira<br />

MORIA Agnew will be dining out in<br />

style courtesy of <strong>The</strong> <strong>Pulse</strong> after<br />

winning a meal for two at the<br />

Malmaison Brasserie in Glasgow.<br />

<strong>The</strong> Coatbridge Health Centre<br />

administrator entered the last <strong>Pulse</strong><br />

competition and correctly answered<br />

that the Malmaison building was<br />

previously an Episcopal Church.<br />

She will now enjoy a beautifully<br />

presented meal, prepared with<br />

incredible local ingredients, served<br />

in the brasserie.<br />

But you too could enjoy a delicious<br />

meal in fantastic surrounds with an<br />

incredible discount at the Malmaison.<br />

<strong>The</strong> hotel is just one of the many<br />

companies offering <strong>NHS</strong> staff discount<br />

as part of the <strong>NHS</strong> staff benefits<br />

programme.<br />

Malmaison offers <strong>NHS</strong> staff an<br />

amazing 25 per cent discount on<br />

food bills.<br />

To access your discount at the<br />

brasserie, simply book your table in<br />

advance and tell them you are with<br />

the <strong>NHS</strong>.<br />

All you need to do then is show<br />

your <strong>NHS</strong> Staff ID and you will<br />

receive 25 per cent off your food bill.<br />

Malmaison is also offering<br />

staff a fantastic 20 per cent off<br />

wedding packages for weddings<br />

taking place between January and<br />

March 2011 or 2012.<br />

To find out more about Malmaison<br />

and to see the other great<br />

discounts available, visit<br />

www.nhsstaffbenefits.co.uk<br />

Susie’s tips for<br />

waterbabies…<br />

and mums<br />

COMMUNITY midwife in<br />

<strong>Lanarkshire</strong> Susie Murphy has her<br />

hands full looking after<br />

pregnant women, new mums and<br />

their babies.<br />

In her role, Hamilton-based<br />

Susie is an advocate for the<br />

benefits of aquanatal activities for<br />

pregnant women.<br />

Despite her busy schedule, Susie<br />

and fellow midwife Susan Baines<br />

have written a fascinating new<br />

book, Aquatic Exercise For<br />

Pregnancy.<br />

And <strong>The</strong> <strong>Pulse</strong> has a copy of her<br />

book, worth £26, to give away.<br />

Susie said: “Since we met at<br />

university, Susan and I have always<br />

wanted to write a book to be used<br />

by midwives.<br />

“Aquanatal exercises bring<br />

wonderful health benefits for<br />

mums and we were both really<br />

determined to tell as many<br />

midwives as possible.<br />

“It’s an enjoyable, comfortable<br />

way to exercise the whole body.<br />

WIN!<br />

“It’s also unlikely to cause<br />

maternal fatigue as the sessions<br />

are designed to take account of<br />

women’s changing physiology.”<br />

For a chance to win a copy<br />

of the book simply answer this<br />

question:<br />

Which part of<br />

the body does<br />

aquanatal<br />

exercise benefit?<br />

BOOKED: community<br />

midwife and author<br />

Susie Murphy<br />

Send your answers, no later than<br />

Friday 26 <strong>November</strong>, to Martin<br />

Stirling at: Communications<br />

Department, Strathclyde Hospital,<br />

Airbles Road, Motherwell ML1 3BW.<br />

Or email martin.stirling@lanarkshire.scot.nhs.uk<br />

with “Aquanatal<br />

Competition” in the subject field.<br />

Include your job title, place of<br />

work and a contact phone number.<br />

Aquatic Exercise For Pregnancy<br />

is also available from<br />

www.mkupdate.co.uk<br />

Courtesy of Douglas McKendrick, Hamilton Advertiser<br />

<strong>Pulse</strong> Sudoku<br />

Enter digits from 1 to 9 into the blank spaces. Every row must contain one<br />

of each digit. So must every column, and every 3x3 square.<br />

Get the solution on FirstPort.


18<br />

the<strong>Pulse</strong> SMOKING CESSATION NOVEMBER/DECEMBER <strong>2010</strong><br />

HEART<br />

ATTACK<br />

ON COURSE: Dr Robert Mair<br />

is enjoying life – and time on<br />

the golf course – much more<br />

since he quit smoking<br />

MADE ME<br />

STUB OUT<br />

HABIT...<br />

Dr Robert Mair feared he was having a heart attack<br />

but still lit up a cigarette. Thankfully, with the support<br />

of <strong>NHS</strong> <strong>Lanarkshire</strong>’s Stop Smoking Service, it was<br />

his last cigarette<br />

EVEN suffering a heart attack in his<br />

home one night was not enough to<br />

prevent Dr Robert Mair lighting up<br />

what he knew would be his last<br />

cigarette.<br />

Thankfully, the GP from<br />

Stewartfield, East Kilbride, survived<br />

after being admitted to Hairmyres<br />

Hospital’s Coronary Care Unit,<br />

where he underwent an emergency<br />

angioplasty.<br />

But Robert, 46, knew his days of<br />

smoking, which had started when he<br />

was only 12, had to be brought to<br />

an end if he wanted a long and<br />

healthy future with wife Dr Grace<br />

Campbell and children Louise, 18,<br />

and David, 16.<br />

Here, the former “60-a-day man”<br />

explains how his smoking obsession<br />

finally came to an end.<br />

Robert said: “I woke up about<br />

11.35pm on the 23rd of May with<br />

crushing chest pains thinking to<br />

myself, ‘it can’t be a heart attack,<br />

just really bad indigestion’.<br />

“I went downstairs for a glass of<br />

milk and to light up a cigarette and<br />

by then I knew it was definitely a<br />

heart attack.<br />

“I also knew that one way or<br />

another I wouldn’t be smoking<br />

again but it didn’t stop me finishing<br />

that cigarette.”<br />

Following the success of his<br />

emergency operation, Robert began<br />

the long process of rehabilitation.<br />

As part of this he decided he had<br />

to quit smoking.<br />

A smoking cessation advisor visited<br />

him in the ward to explain the<br />

services available to help, and provide<br />

him with 24-hour nicotine patches.<br />

After three days recovering in the<br />

hospital, Robert returned home and<br />

soon attended his first <strong>NHS</strong><br />

<strong>Lanarkshire</strong> Stop Smoking Service.<br />

Robert said: “I attended 12<br />

sessions at the John Wright Sports<br />

Centre and thoroughly enjoyed them.<br />

“<strong>The</strong> advisors are ex-smokers<br />

themselves and know what you are<br />

going through.<br />

“<strong>The</strong>y don’t lie to you and tell you<br />

it will be easy. Instead, they explain the<br />

challenges and are very supportive.<br />

NEW smoking cessation guidance<br />

for Scotland produced by <strong>NHS</strong><br />

Health Scotland and Action on<br />

Smoking and Health (ASH) Scotland<br />

was published in September.<br />

A Guide to Smoking Cessation in<br />

Scotland <strong>2010</strong> is a robust, evidencebased<br />

compendium of all smoking<br />

cessation guidance and<br />

recommendations derived from the<br />

National Institute for Health and<br />

Clinical Excellence and from<br />

previous Scottish guidelines.<br />

It also includes suggestions for<br />

good practice.<br />

Dr Laurence Gruer, director of<br />

public health science at <strong>NHS</strong> Health<br />

Scotland said: “<strong>The</strong> best and latest<br />

available evidence is synthesised<br />

into this one publication.<br />

“It recognises that all healthcare<br />

professionals have a role to play in<br />

helping people to quit by providing<br />

support and<br />

referring them to<br />

specialist smoking<br />

cessation services.<br />

“We know<br />

smokers’ chances<br />

of succeeding in<br />

stopping and<br />

staying stopped<br />

are greatly<br />

increased by<br />

“I also found it very helpful to be<br />

able to talk to the other people on<br />

the group who were going through<br />

the same thing.<br />

“I would definitely recommend it to<br />

others, and I already have, to people<br />

who come in to see me at my surgery<br />

in the South West of Glasgow.”<br />

proper use of nicotine replacement<br />

therapy and certain other proven drug<br />

treatments, combined with intensive<br />

personal support and advice.<br />

“This is what the specialist<br />

smoking cessation services offer.”<br />

Comprising two main parts, the<br />

guide covers how to deliver<br />

interventions, pharmacotherapy,<br />

monitoring and training.<br />

Helping smokers to stop is aimed<br />

primarily at healthcare practitioners,<br />

and includes an accompanying<br />

desktop brief interventions flowchart.<br />

Planning and providing specialist<br />

smoking cessation services is for<br />

providers and commissioners of<br />

intensive smoking cessation support,<br />

including those involved in the<br />

national pharmacy scheme.<br />

Chief executive of ASH Scotland,<br />

Sheila Duffy, said: “Smoking remains<br />

the largest preventable cause of death<br />

and disease in Scotland today.<br />

“Fortunately, for those who<br />

want to kick the habit, help is at<br />

hand through our national<br />

network of stop smoking services<br />

available free through the <strong>NHS</strong>.<br />

“<strong>The</strong>se services offer help and<br />

support for all smokers who are<br />

ready to quit, and give them the<br />

best possible chance of staying<br />

smoke-free.<br />

Robert continued: “I’m not<br />

pretending that it’s easy and I do<br />

occasionally get the urge to smoke<br />

again but I’m determined that<br />

there’s no going back.<br />

“I’m still recovering from my<br />

heart attack but having quit the<br />

cigarettes I feel less breathless, I<br />

New cessation guidelines published<br />

“This updated resource<br />

summarises the highest quality<br />

research on smoking cessation and is<br />

targeted not only at healthcare and<br />

smoking cessation professionals, but<br />

also workers in the community and<br />

voluntary sector who can signpost<br />

would-be quitters to services that<br />

will help them stay tobacco-free.”<br />

<strong>The</strong> guidance has been endorsed<br />

by the Royal College of General<br />

Practitioners in Scotland.<br />

Dr John Bery of the Royal College<br />

of GPs in Scotland said: “This<br />

publication recognises that GPs are<br />

integral to smoking cessation not<br />

only in providing support and<br />

encouraging and generating quit<br />

attempts which in themselves may<br />

be successful, but also in referring<br />

on to smoking cessation services<br />

where the chance of these quit<br />

attempts being successful and<br />

remaining so are greatly increased.”<br />

<strong>The</strong> new guide replaces the<br />

Smoking Cessation Guidelines for<br />

Scotland 2004 update and 2007<br />

supplement and Encouraging<br />

Smokers to Stop publication.<br />

Copies of the guide are available<br />

to download from: www.health<br />

scotland.com/documents/4661.aspx<br />

don’t smell of smoke and I don’t<br />

have the horrendous nicotine stains<br />

that made me feel self-conscious<br />

when seeing patients.<br />

“I only smoked in one room at<br />

home but the smell permeated<br />

throughout the whole house so my<br />

family are very happy I’ve quit, and<br />

are not having to put up with<br />

smelling of smoke themselves or<br />

getting asked if they smoke.<br />

“Hopefully I won’t have to<br />

decorate as much either!”<br />

Robert’s 60-a-day habit was also<br />

costing him a small fortune and he<br />

revealed the money he has saved by<br />

quitting is allowing him to work less.<br />

He said: “On the way to work I<br />

was buying two bottles of juice and<br />

60 cigarettes which were costing me<br />

£19.42. I calculated I would have to<br />

be earning a salary of £19,000 just<br />

to pay for that.<br />

“It means I can work less hours<br />

and enjoy playing a bit more golf –<br />

although so far it’s not helped my<br />

handicap.”<br />

Robert added: “Anyone who says<br />

stopping smoking is easy doesn’t<br />

know what they are talking about.<br />

“It is challenging and you need the<br />

right kind of support to help.<br />

“But the rewards are worth it, so<br />

I would encourage anyone wishing<br />

to quit to contact the Stop<br />

Smoking Service.”<br />

Smokers in <strong>Lanarkshire</strong> can<br />

access help and support from the<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> Stop Smoking<br />

Service, where they are offered<br />

advice and support in conjunction<br />

with free nicotine replacement<br />

therapy from trained nurse advisors.<br />

For more information about the<br />

help on offer, call <strong>NHS</strong> <strong>Lanarkshire</strong><br />

Stop Smoking Service on 08452 17 77 07<br />

or text ‘Advice’ to 81066.


the<strong>Pulse</strong><br />

NOVEMBER/DECEMBER <strong>2010</strong> TRAINING<br />

19<br />

Brushing up on<br />

oral hygiene<br />

Extra support<br />

for those with<br />

learning<br />

disabilites<br />

IMPROVING the oral health of<br />

people with learning disabilities is<br />

the goal for Alan Thomson.<br />

<strong>The</strong> oral health assistant, based<br />

at the Buchanan Centre dental<br />

department, provides peer<br />

education and support to people<br />

with additional support needs.<br />

Alan’s role is the result of a joint<br />

venture between <strong>NHS</strong> <strong>Lanarkshire</strong><br />

and North <strong>Lanarkshire</strong> Council<br />

and has proved very successful.<br />

He said: “I’ve been in the role for<br />

just over a year now. I really enjoy<br />

it and it’s made me more confident.<br />

“I speak with people on a one-toone<br />

basis to provide them with<br />

advice on looking after their teeth,<br />

what food they should eat and what<br />

they should avoid.<br />

“I’ve also recently started to do<br />

group presentations.<br />

“<strong>The</strong> job takes me all over<br />

<strong>Lanarkshire</strong> and I drive to places<br />

like Hamilton, Lanark, East<br />

Kilbride, Carluke and Larkhall to<br />

provide advice.<br />

“It’s different to anything I’ve<br />

done in the past but I really enjoy<br />

it and get good support from my<br />

colleagues, job coach and my<br />

manager Brenda Hendren.”<br />

During a recent visit to the<br />

Buchanan Centre by children from<br />

the Carron Grange School, Larbert,<br />

Alan gave advice and tips on how<br />

to look after their teeth.<br />

Brenda, senior oral health<br />

educator, said: “Alan provides a very<br />

important service in promoting<br />

good oral health to people with<br />

additional support needs.<br />

“He works mainly within day<br />

centres across South <strong>Lanarkshire</strong><br />

helping service users to increase<br />

their motivation, knowledge and<br />

skills in looking after their mouths.<br />

“<strong>The</strong> educational activities are<br />

person centred and he uses a combination<br />

of visual, auditory and kinaesthetic<br />

(by doing) resources such as<br />

posters, presentations, DVDs, tasks<br />

and reflective practice discussions.”<br />

Did you<br />

know?<br />

<strong>The</strong> three main tips for good<br />

oral health are: brush your<br />

teeth twice a day using a<br />

fluoride toothpaste, try to<br />

limit sugar intake, register<br />

with a dentist and<br />

attend regularly<br />

TEETH WISDOM: Alan Thomson, front right, with children from<br />

Carron Grange School in Larbert. In the back row are, left,<br />

Anne O’Neill, special care oral health educator, and right, Kay<br />

Reid, specialist dental nurse<br />

Training Planner<br />

ORGANISATIONAL<br />

DEVELOPMENT<br />

q Training schedules,<br />

nomination forms and more<br />

information is available on the<br />

Training and Development<br />

homepage on FirstPort or<br />

at http://firstport/sites/<br />

odandtraining/trainingand<br />

development/default.aspx<br />

If you have any other enquires,<br />

please contact the training<br />

co-ordinators:<br />

Sue Devine (Law House)<br />

01698 377807<br />

sue.devine@lanarkshire.<br />

scot.nhs.uk<br />

Linda Firstbrook (Hairmyres)<br />

01355 585485<br />

linda.firstbrook@<br />

lanarkshire.scot.nhs.uk<br />

Lorna Galloway (Wishaw<br />

General) 01698 366765<br />

lorna.galloway@<br />

lanarkshire.scot.nhs.uk<br />

MEDICAL EDUCATION<br />

q For queries, contact training<br />

co-ordinators on 01698 366521<br />

or Meded@lanarkshire.<br />

scot.nhs.uk<br />

Training co-ordinators will<br />

contact new consultants<br />

direct regarding the<br />

Consultant Induction and<br />

Professional Development<br />

programme.<br />

To book any other senior<br />

courses, use the booking<br />

system which is available on<br />

the MEDED website<br />

www.medednhsl.com<br />

PRACTICE DEVELOPMENT<br />

Contacts:<br />

Rita Cloughley 01698 366581<br />

Morag Downie 01698 366575<br />

Anne Halavage<br />

01698 366582<br />

Natalie Snodgrass<br />

01698 366590<br />

EDUCATION PROGRAMME<br />

q Courses for nurses,<br />

midwives and AHPs<br />

Courses for all <strong>NHS</strong><br />

<strong>Lanarkshire</strong> nurses,<br />

midwives, AHPs and<br />

their support workers are<br />

available.<br />

For more information on the<br />

different courses and dates<br />

available, log on to the PDC<br />

website. Visit<br />

www.lanpdc.scot.nhs.uk<br />

HEALTH & SAFETY<br />

q For training schedules and<br />

nomination forms access as<br />

follows: Firstport/Staff<br />

Support Services/Occ Health<br />

SALUS/Downloads<br />

For more information, contact:<br />

Sandra Sweeney 01236 707721<br />

or email sandra.sweeney@<br />

lanarkshire.scot.nhs.uk<br />

Contacts: Amanda Minns<br />

(Hairmyres) 01355 585488/7<br />

Lisa McLaren (Wishaw<br />

General) 01698 366316<br />

Paul Herbert (Monklands)<br />

01236 712005<br />

Carol Hallesy (Law House)<br />

01698 377600/01<br />

Grant Donaghy (<strong>NHS</strong><br />

<strong>Lanarkshire</strong> HQ)<br />

MOVING & HANDLING<br />

q For training schedules<br />

and nomination forms<br />

access as follows:<br />

Firstport/Staff Support<br />

Services/Occ Health<br />

SALUS/Downloads<br />

For more information,<br />

contact: Sandra Sweeney 01236<br />

LIBRARIES<br />

01698 281313<br />

q Classes are available in:<br />

<strong>The</strong> Knowledge Network<br />

RefWorks<br />

Ovid Medline<br />

Ebsco CINAHL<br />

Cochrane Library<br />

707721 or email<br />

sandra.sweeney@<br />

lanarkshire.scot.nhs.uk<br />

PaMoVA<br />

(Prevention and Management<br />

of Violence and Aggression)<br />

q It is essential for all staff in<br />

the Health Service to take care<br />

Contact your local library for<br />

dates and availability.<br />

of their personal safety and be<br />

aware of the safety of others.<br />

To reduce the risk of being a<br />

victim of aggression or violent<br />

behaviour, <strong>NHS</strong> <strong>Lanarkshire</strong><br />

provides PaMoVA training for<br />

all staff.<br />

Contact PaMoVA advisors on<br />

01236 707198.


20<br />

the<strong>Pulse</strong> ACHIEVEMENTS NOVEMBER/DECEMBER <strong>2010</strong><br />

From left, Gordon Gray, Dr Paul<br />

Stollard and Professor Ewan<br />

Macdonald outside Salus<br />

GALLUS<br />

SALUS<br />

DR Paul Stollard of the Health<br />

and Safety Executive (HSE)<br />

visited <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

occupational health and safety<br />

division Salus in October.<br />

<strong>The</strong> HSE director for Scotland<br />

and head of the field operations<br />

directorate in Scotland was<br />

invited to the Coatbridge office by<br />

Professor Ewan Macdonald,<br />

director of Salus, to see the work<br />

being done to improve health<br />

and safety.<br />

Gordon Gray, <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s head of health and<br />

safety, said: “<strong>The</strong> Salus<br />

occupational health and safety<br />

department helps facilitate <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s aim of continuing<br />

to be an exemplar organisation in<br />

terms of health and safety<br />

management and performance.<br />

“Part of achieving this is<br />

making clear plans each year<br />

about internal health and safety.<br />

“Our annual report for 2009/10<br />

published on FirstPort and<br />

presented at the October board<br />

meeting highlights the significant<br />

strides in occupational health<br />

and safety made over the last<br />

year through a partnership<br />

approach with divisional<br />

directorates and departments.”<br />

TREATING Taliban terrorists and<br />

working 24 hour shifts in stifling<br />

heat in Iraq and Afghanistan are just<br />

a few of the challenges experienced<br />

by Wishaw General’s Sam Wadelik.<br />

<strong>The</strong> radiographer is a reservist<br />

serving on 612 (County of Aberdeen)<br />

Squadron, a RAF Medical Reserve<br />

Unit based at RAF Leuchars in Fife.<br />

And Sam, from Glasgow, who has<br />

been deployed on missions to Iraq<br />

and Afghanistan in her five years<br />

with the squadron, has recently been<br />

promoted to the rank of sergeant.<br />

She said: “My experiences with<br />

the RAF have made me a mentally<br />

stronger person and there are definitely<br />

less things to faze me after the<br />

experiences of working with the<br />

casualties and their injuries<br />

sustained in Afghanistan and Iraq.<br />

“I joined my squadron in<br />

September 2005 and I love every<br />

minute I get to train and work with<br />

my colleagues and the 612 Squadron<br />

Head Quarters staff.<br />

“I am very proud to receive my<br />

sergeant tapes. Being a reservist and<br />

being able to provide my specialist<br />

skills, as a radiographer, on an,<br />

operational tour is very satisfying.”<br />

Sam’s most recent deployment<br />

was to Camp Bastion, in the<br />

Helmand Province of Afghanistan,<br />

from April to August this year.<br />

She explained some of the<br />

challenges she faced.<br />

From left, health promotion colleagues Tina McMichael, <strong>NHS</strong> Ayrshire and Arran;<br />

Jo Zinger, Greater Glasgow and Clyde and Colin Anderson, <strong>NHS</strong> <strong>Lanarkshire</strong>;<br />

received the WISH award from Shona Robison, Minister for Public Health and Sport<br />

RAF JUSTICE<br />

RAF reservist<br />

Sam Wadelik<br />

is recognised<br />

for work in<br />

warzones<br />

I’m very proud<br />

to receive my<br />

sergeant tapes.<br />

Being a reservist on<br />

an operational tour is<br />

very satisfying<br />

Sam said: “We would work up to<br />

80-hour weeks, the odd 24-hour<br />

shift through 45 degree heat and<br />

sandstorms, using interpreters,<br />

treating everyone from British,<br />

American, Danish, Estonian and<br />

Afghan troops to civilian men,<br />

women and children to the Taliban<br />

themselves.<br />

“We had digital radiology which<br />

meant the mobile units produced<br />

diagnostic X-ray images within one<br />

second.”<br />

Between <strong>December</strong> 2008 and<br />

March 2009, Sam was deployed to the<br />

British Military Hospital, in Basrah.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> in partnership with<br />

Greater Glasgow and Clyde and<br />

Ayrshire and Arran Health Boards,<br />

picked up an award for a sexual<br />

health social marketing campaign.<br />

<strong>The</strong> health promotion drive<br />

targeted men who have sex with<br />

other men (MSM).<br />

Colin Anderson, senior health<br />

promotion officer with <strong>NHS</strong><br />

<strong>Lanarkshire</strong> said: “As levels of HIV<br />

and sexually transmitted infections<br />

continue to increase across<br />

Scotland, and particularly in the<br />

MSM population, the rationale was<br />

to target this particular group to<br />

deliver two important key<br />

messages:<br />

Sergeant ‘Sam’ Wadelik receiving her taps from Squadron Leader ‘Rem’ Merrick, the<br />

Executive Officer on 612 Squadron. © RAF Leuchars Photographic Section<br />

She said: “I was one of two radiographers<br />

who staffed the radiology<br />

department with plain X-ray facilities<br />

using mobilettes and a six-slice<br />

Phillips Brilliance CT Scanner.<br />

“We only had chemical processing<br />

available which meant each individual<br />

X-ray took three minutes to process.”<br />

Sam regularly attends training at<br />

RAF Leuchars to prepare for<br />

deployment in war zones.<br />

In October, she took part in a<br />

training exercise where her duties<br />

included “shooting” insurgents,<br />

rescuing casualties from a mine field<br />

and dealing with suicide bombers.<br />

Sam said: “<strong>The</strong> headquarters staff<br />

had set up a field hospital which<br />

would replicate some of the conditions<br />

of working in a war zone.<br />

“In the roleplay exercise, I had to<br />

lead a patrol to collect medical<br />

supplies and rescued, casualties<br />

q Condoms and lube to be used<br />

every time men have sex with<br />

other men<br />

q To encourage regular sexual health<br />

check ups, including HIV testing at<br />

least every six months.<br />

“<strong>The</strong> campaign was launched in<br />

October 2009 and was successfully<br />

received in both ‘on scene’ venues<br />

such as gay clubs, saunas and ‘off<br />

scene’ venues, for example GP<br />

surgeries and health centres, with<br />

particular success in the online<br />

marketing approach taken.<br />

“<strong>The</strong> campaign won two awards<br />

and continues to be rolled out across<br />

the three health board areas.”<br />

Colin and his health promotion<br />

from a mine field. We camped out<br />

in the chapel of the hospital and in<br />

the morning we were attacked by<br />

insurgents and I shot one because I<br />

believed my life was in danger.<br />

“<strong>The</strong>re were other incidents we had<br />

to deal with – mortar attacks, suicide<br />

bombers approaching the guards on<br />

the front gate, a fire in the hospital<br />

complex and treating the incoming<br />

casualties from such incidents.<br />

“We also practised our common<br />

core skills which involved practising<br />

nuclear biological chemical drills and<br />

I passed the weapon-handling test.”<br />

If you are interested in joining the<br />

Reserves please contact 612<br />

Squadrons recruiting department on<br />

01334 83947 Ext 7974 or email<br />

leu612sqn-recruiting@<br />

leuchars.raf.mod.uk<br />

Sexual health campaign success<br />

colleagues won the WISH (Wellbeing<br />

in Sexual Health) Award from Public<br />

Health Minister Shona Robison at<br />

a recent national WISH conference<br />

in Edinburgh.<br />

<strong>The</strong>y also won a silver medal<br />

from the Institute of Practitioners<br />

in Advertising.<br />

If you would like more<br />

information on the campaign or a<br />

supply of posters for your area, please<br />

contact: Colin Anderson, Blood Borne<br />

Virus and Sexual Health Promotion<br />

team, on 01698 377623.<br />

Alternatively, visit the website at<br />

www.makeyourpositionclear.com

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