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The Pulse September / October 2009 - NHS Lanarkshire

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NEWS FOR <strong>NHS</strong> LANARKSHIRE STAFF • SEPTEMBER/OCTOBER <strong>2009</strong><br />

Page 6 Page 13<br />

DIDN’T THEY<br />

NEW ROLES FOR<br />

DO WELL!<br />

VOLUNTEERS<br />

This little<br />

lady has<br />

surgery in<br />

her sights<br />

LITTLE Alex is only eight years old but<br />

she has already set her sights on<br />

becoming a paediatric surgeon with<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

During the summer, the Newfield<br />

Primary School pupil, from<br />

Stonehouse, took the chance to meet<br />

Dermot Murphy, clinical director for<br />

general surgery, and consultant<br />

oncoplastic and general surgeon at<br />

Monkland’s Hospital.<br />

He showed where he worked,<br />

talked her through intubation and<br />

advised her on what to do to realise<br />

her ambition. Dermot is a perfect role<br />

model for Alex – he wanted to be a<br />

surgeon from the age of six.<br />

SAFETY FIRST<br />

Swine flu jabs for frontline health staff<br />

FRONTLINE health staff will be among the<br />

first to be vaccinated against swine flu.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> is well prepared to deliver<br />

the Influenza A(H1N1) “swine flu” vaccination<br />

programme, expected to begin this autumn,<br />

with additional nursing staff lined up.<br />

Dr Harpreet Kohli, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

director of public health, said: “We are encouraging<br />

all frontline <strong>NHS</strong> <strong>Lanarkshire</strong> staff to<br />

take up the offer of the swine flu vaccination<br />

when it becomes available.<br />

“It is important for health staff to be<br />

vaccinated as they are at increased risk of<br />

infection and of transmitting that infection to<br />

susceptible patients.”<br />

Safety is a key consideration and the vaccination<br />

programme will not begin until the<br />

vaccine is licensed by the European Medicines<br />

Agency, which has strict rules in place for<br />

pandemic vaccines. No vaccine will be used<br />

without scientific and medical advice that it<br />

is safe to do so.<br />

<strong>The</strong> Scottish and UK Governments have<br />

identified priority groups of people who are<br />

most at risk of contracting the virus or developing<br />

complications.<br />

<strong>The</strong>y will be offered the swine flu vaccine<br />

in the following order:<br />

q Those aged over six months and up to<br />

65 years in current seasonal flu vaccine<br />

clinical at-risk groups<br />

q All pregnant women, subject to licensing<br />

considerations<br />

q Household contacts of people with<br />

compromised immune systems, e.g. people in<br />

regular close contact with patients on<br />

treatment for cancer<br />

q People aged 65 and over in the current<br />

seasonal flu vaccine clinical at-risk groups.<br />

This does not include otherwise healthy over<br />

65s, since they appear to have more immunity<br />

to the virus compared with other people.<br />

Frontline health and social care workers will<br />

begin to be vaccinated at the same time as<br />

the first of these priority groups. Frontline<br />

healthcare workers eligible for the swine flu<br />

vaccination programme are also eligible for<br />

the usual seasonal influenza vaccination. <strong>The</strong><br />

swine flu vaccination involves two doses for<br />

each person given at least three weeks apart.<br />

Paul Wilson, <strong>NHS</strong> <strong>Lanarkshire</strong>’s director<br />

of nursing, midwifery and allied health<br />

professions, said: “Delivering the vaccination<br />

programme will be a major operation.<br />

Thanks to the commitment already shown<br />

by <strong>NHS</strong> <strong>Lanarkshire</strong> staff and our partners<br />

TURN TO PAGE 2,<br />

ALSO INSIDE<br />

NEWS FROM ACROSS THE DIVISIONS • RETIREMENTS • YOUR ACHIEVEMENTS • TRAINING UPDATE


2<br />

the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />

CHAMPIONS: Smiling<br />

volunteers at the<br />

heart of <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s bowel<br />

screening programme.<br />

See page 4.<br />

Contents<br />

4-9 GENERAL NEWS<br />

Plans are afoot to relocate the Medical<br />

Rehabilitation Unit; Scotland’s only consultant<br />

allied health professional in rehabilitation joins<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>; a national children’s wellbeing<br />

initiative gets a new member.<br />

10-11 SPECIAL FEATURE<br />

Examining the role of Leading Better Care, one of<br />

a range of initiatives, and exploring some of the<br />

work going on in wards in <strong>Lanarkshire</strong>.<br />

12-14 LOCAL, DISTRICT, PARTNERSHIP NEWS<br />

Volunteering service to get better; help is at hand<br />

from the Independent Advice and Support Service.<br />

16 PEOPLE NEWS<br />

Staff say farewell to work and hello to retirement.<br />

19 TRAINING<br />

Essential guide to training dates for your diary.<br />

20 ACHIEVEMENTS<br />

A game with a twist and a run for an anaesthetist.<br />

Got a story?<br />

If you have any ideas,<br />

stories or features you<br />

would like to see included, or<br />

would just like to tell us what you<br />

think of <strong>The</strong> <strong>Pulse</strong>, please get in<br />

touch with a member of the<br />

editorial team...<br />

Martin Stirling<br />

01698 245069<br />

Michelle Nobes<br />

(Hairmyres)<br />

01355 585325<br />

Editorial policy<br />

As the staff newspaper of <strong>NHS</strong> <strong>Lanarkshire</strong>, <strong>The</strong> <strong>Pulse</strong> aims to celebrate<br />

the work and achievements of staff and services. It also shares<br />

information about the changes and issues that affect staff at work. We<br />

would like to hear your thoughts and suggestions about the kind of<br />

stories you would like to see in <strong>The</strong> <strong>Pulse</strong>. Contact the team (below) with<br />

your stories, comments and ideas.<br />

Christine McNeill<br />

(Monklands)<br />

01236 713065<br />

Yvonne Ross<br />

(Wishaw General)<br />

01698 366558<br />

<strong>The</strong> deadline for<br />

contributions to<br />

the next edition<br />

9 <strong>October</strong><br />

All part of<br />

the plan...<br />

EVERY member of staff in <strong>NHS</strong><br />

<strong>Lanarkshire</strong> now has a personal<br />

development plan (PDP).<br />

This was one of the Health<br />

improvement, Efficiency, Access and<br />

Treatment (HEAT) targets set by<br />

the Scottish Government last year –<br />

for all staff to have a PDP by<br />

31 March <strong>2009</strong>.<br />

It was thanks to the hard work by<br />

all concerned that <strong>NHS</strong> <strong>Lanarkshire</strong><br />

was able to achieve this target.<br />

However, the hard work does not<br />

stop there as the next HEAT target<br />

states that all staff should have an<br />

annual review against the Knowledge<br />

and Skills Framework (KSF) post<br />

outline for their position and a PDP.<br />

This review/PDP must be recorded,<br />

agreed and signed off on the<br />

electronic Knowledge and Skills<br />

Framework (e-KSF) System.<br />

Hugh Sweeney, employee director,<br />

said: “This is a great opportunity for<br />

all employees to have the chance to<br />

meet with their manager at least once<br />

a year to discuss how they have been<br />

working in relation to their KSF post<br />

outline and to agree a plan for their<br />

continued development.”<br />

Currently, more than 7000 staff<br />

have been trained on using the e-KSF<br />

system. Training sessions will<br />

continue throughout the year – dates<br />

for these can be found on FirstPort<br />

under KSF information.<br />

To help <strong>NHS</strong> <strong>Lanarkshire</strong> achieve<br />

this HEAT target, a new process is<br />

being introduced. Staff that are<br />

Safety first in swine flu plans<br />

FROM PAGE 1,<br />

we have robust arrangements in<br />

place and are well prepared.<br />

“Many nursing staff who have<br />

moved on from clinical roles but<br />

still hold the necessary registration<br />

have undergone additional<br />

training so that they can assist<br />

with the vaccination and help<br />

EMBEDDING GOOD PRACTICE:<br />

the KSF sub-group at Law House<br />

unable to attend training are now able<br />

to get their user name and password<br />

to allow them to access their e-KSF<br />

account on their own.<br />

Anyone with an <strong>NHS</strong> email<br />

account who wishes to access<br />

their e-KSF account on their own<br />

should email Jill Earlie at<br />

jill.earlie@lanarkshire.scot.nhs.uk<br />

Jill will activate the account and<br />

you will receive an automated systemgenerated<br />

email containing a<br />

username and password.<br />

She will also email the relevant<br />

training materials for the system.<br />

Managers with staff who do not<br />

have their own email account should<br />

email Jill with a list of the people who<br />

require access.<br />

Safer and easier for blood transfusions<br />

BLOOD transfusion services in <strong>NHS</strong><br />

<strong>Lanarkshire</strong> have experienced an<br />

intense 12 months of activity.<br />

Several key changes have been<br />

introduced to improve blood<br />

transfusion and patient safety.<br />

A new website, available at the<br />

bottom of the laboratories section of<br />

FirstPort, has been launched with<br />

documents including:<br />

q Revised transfusion manual<br />

q Revised blood transfusion record<br />

q Scottish National Blood<br />

Transfusion Scotland (SNBTS)<br />

patient information leaflet<br />

q Jehovah’s Witness protocol<br />

q Emergency blood management<br />

arrangements<br />

q Major haemorrhage protocol.<br />

<strong>The</strong> revised manual reflects<br />

national guidelines and includes<br />

local policies and procedures. <strong>The</strong><br />

revised Blood Transfusion Record<br />

has been updated with an improved<br />

way of recording special transfusion<br />

requirements and a new section<br />

for consent.<br />

All patients should be offered the<br />

new SNBTS patient information<br />

leaflet and the new sticky label for<br />

consent within the leaflet should be<br />

completed and placed securely in the<br />

“Alert” section inside of the cover of<br />

the patient’s notes.<br />

Staff will be kept up to date<br />

through the Staff Briefing and in<br />

future issues of <strong>The</strong> <strong>Pulse</strong>.<br />

For more information, email<br />

pauline.stewart@lanarkshire.<br />

scot.nhs.uk or heather.daniels@<br />

lanarkshire.scot.nhs.uk<br />

us manage the extra workload.”<br />

All staff are reminded to maintain<br />

good infection control practice<br />

and hand hygiene practice to help<br />

prevent the spread of swine flu:<br />

eUse a tissue to cover your mouth<br />

and nose when coughing<br />

or sneezing<br />

eDispose of the tissue promptly<br />

and then wash your hands<br />

Did you<br />

know?<br />

As reviews and PDPs are<br />

being recorded electronically,<br />

a system is being introduced<br />

to make it easier for all staff<br />

to access the e-KSF<br />

system<br />

Confidential envelopes, addressed<br />

to the member of staff, containing the<br />

login details and training materials<br />

will be prepared.<br />

<strong>The</strong>se can either be hand delivered<br />

to the manager, where possible, or, if<br />

required urgently, can be picked up<br />

from the KSF team at Law House.<br />

Kenny Small, director of organisational<br />

development, said: “I would like<br />

to thank everyone who has, and<br />

continues to, work hard to ensure we<br />

are on track to another successful<br />

year with KSF.”<br />

<strong>The</strong> KSF team and the KSF subgroup<br />

will continue to support the<br />

organisation throughout the<br />

process of embedding KSF/e-KSF in<br />

the organisation.”<br />

eAvoid touching your mouth,<br />

eyes and nose unless you have<br />

recently decontaminated<br />

your hands.<br />

For more information, go to<br />

www.nhslanarkshire.org.uk/<br />

influenza or the Influenza A(H1N1)<br />

section on FirstPort.


the<strong>Pulse</strong><br />

SEPTEMBER/OCTOBER <strong>2009</strong> GENERAL NEWS<br />

3<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> is<br />

undertaking a number of<br />

construction schemes to<br />

improve local healthcare by<br />

providing modern facilities and<br />

services closer to where people live.<br />

Ian Ross, <strong>NHS</strong> <strong>Lanarkshire</strong> director<br />

of strategic implementation planning<br />

and performance, said: “<strong>The</strong>se<br />

developments will bring together<br />

modern and innovative design<br />

principles with the aim of delivering<br />

appropriate care in the right place, by<br />

the right staff, to ensure that people<br />

have access to state-of-the-art facilities<br />

and services in their communities.<br />

“We aim to provide facilities that<br />

enable us to provide the best quality<br />

of care and a positive experience for<br />

our patients.”<br />

Building<br />

a better<br />

CAIRD HOUSE: how the mental<br />

health residential care centre on<br />

the site of Beckford Lodge will look<br />

future for everyone<br />

Coatbridge<br />

THE £13.66-million development<br />

in Main Street, Coatbridge, is<br />

celebrating the latest milestone as<br />

the tower crane is removed from<br />

the site.<br />

<strong>The</strong> new 8,000m 2 facility – due for<br />

completion next spring – is a joint<br />

venture between <strong>NHS</strong> <strong>Lanarkshire</strong><br />

and North <strong>Lanarkshire</strong> Council.<br />

<strong>The</strong> development will<br />

incorporate two dental practices,<br />

a dental outreach centre, two GP<br />

surgeries and a community health<br />

department.<br />

It will also provide a one-stop<br />

shop for a number of North<br />

<strong>Lanarkshire</strong> Council’s agencies,<br />

including a public library and a<br />

registrar’s office.<br />

Ian Ross, <strong>NHS</strong> <strong>Lanarkshire</strong><br />

director of strategic implementation<br />

planning and performance, said:<br />

“This centre will be a tremendous<br />

addition to the town centre allowing<br />

people to access a wide range of<br />

health and council services in<br />

one location.”<br />

Airdrie<br />

PLANS to develop a £27-million<br />

state-of-the-art health centre,<br />

offices and retail properties in<br />

Airdrie’s town centre were given the<br />

go-ahead by North <strong>Lanarkshire</strong><br />

Council’s planning department.<br />

Permission was granted to<br />

develop the vacant Somerfield<br />

CENTRAL SERVICES: the Coatbridge<br />

development is due for completion<br />

next spring<br />

supermarket site and adjoining sixstorey<br />

office block on Graham Street<br />

in the town centre. Councillors<br />

agreed that the busy new health<br />

centre would contribute to the<br />

success of the town centre.<br />

<strong>The</strong> ground floor will house four<br />

retail units, including a pharmacy<br />

and social work offices, while the<br />

upper three floors will be used by<br />

nine different GP practices and a<br />

number of primary care services,<br />

serving almost 30,000 patients from<br />

across the town.<br />

Ian Ross said: “This marks a<br />

significant step forward in the<br />

development of the new health<br />

<strong>NHS</strong> community health<br />

educators have launched a DVD<br />

to highlight the importance of<br />

breast and cervical screening<br />

among women in South Asian<br />

communities.<br />

It explains how breast and<br />

cervical screening is organised,<br />

what is involved and the benefits<br />

associated with screening.<br />

centre which will provide access to a<br />

wider range of health services in a<br />

modern, purpose-built facility, for<br />

the people of Airdrie.<br />

“This demonstrates the ongoing<br />

investment by <strong>NHS</strong> <strong>Lanarkshire</strong> in<br />

local health care services.”<br />

Learning Disabilities Assessment<br />

and Treatment Centre<br />

CONSTRUCTION of the Learning<br />

Disabilities Assessment and<br />

Treatment Centre at Kirklands is<br />

under way.<br />

<strong>The</strong> £7.3-million development,<br />

which will open next summer,<br />

will provide a modern 12 bed<br />

Anila Ansari, community<br />

health educator, said: “<strong>The</strong> idea<br />

for the DVD came about<br />

following a recommendation<br />

from a focus group of Asian<br />

women. It is often the case that<br />

issues such as breast and<br />

cervical screening are not<br />

discussed among Asian women<br />

and families.”<br />

inpatient facility and outpatient<br />

therapies and clinics, as part of an<br />

integrated Learning Disabilities<br />

Community Service.<br />

<strong>The</strong> development was planned<br />

and designed with input from<br />

service users, relatives and staff and<br />

will be a flagship development<br />

within <strong>NHS</strong> <strong>Lanarkshire</strong>, giving the<br />

opportunity to develop new models<br />

of care.<br />

Caird House<br />

WORK is progressing well with the<br />

new Caird House metal health<br />

residential care centre in Hamilton.<br />

It is being created on the site<br />

<strong>The</strong> DVD, which is in Urdu,<br />

was developed in conjunction<br />

with, and stars, women from the<br />

focus group.<br />

It has English subtitles so that<br />

the information is accessible to<br />

English-speaking women.<br />

Anila added: “<strong>The</strong> DVD aims to<br />

overcome the communication<br />

barriers and myths that surround<br />

of Beckford Lodge, in Caird<br />

Street, next to the existing Caird<br />

House building.<br />

<strong>The</strong> new centre will have a total of<br />

27 beds – 12 complex needs beds<br />

and 15 low secure care beds.<br />

This total includes 10 beds<br />

currently in the existing Caird<br />

House building, which has<br />

provided assessment, treatment<br />

and rehabilitation for adults with<br />

a wide range of complex mental<br />

health needs service since 1998.<br />

<strong>The</strong> old Beckford Lodge building<br />

has now been demolished and work<br />

has begun on the new development.<br />

All design development work is now<br />

completed and the project is<br />

currently ahead of schedule.<br />

<strong>The</strong> new facility is a key part of<br />

the <strong>Lanarkshire</strong> Mental Health<br />

Strategy which has been developed<br />

in partnership with South<br />

<strong>Lanarkshire</strong> Council, voluntary<br />

organisations and other<br />

stakeholders.<br />

<strong>The</strong> strategy focuses on recovery,<br />

recognising that most people with<br />

mental health problems can and do<br />

get better.<br />

<strong>The</strong> development at the Beckford<br />

Lodge site is due to open in<br />

December 2010.<br />

Further updates on all the capital<br />

development projects will appear<br />

in future issues of <strong>The</strong> <strong>Pulse</strong>, so watch<br />

this space.<br />

Women get the message on DVD<br />

screening for Asian women and<br />

have a positive impact in<br />

screening uptakes.”<br />

To request a copy of the DVD, or<br />

for more general information<br />

about the community health<br />

educators, contact Anila Ansari on<br />

01698 744220.


4<br />

the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />

In brief…<br />

Checks for<br />

cleanliness<br />

UNANNOUNCED inspections<br />

teams could soon be visiting<br />

<strong>Lanarkshire</strong>’s hospitals to check<br />

infection control and cleanliness.<br />

<strong>The</strong> new Healthcare<br />

Environment Inspectorate, which<br />

will operate independently of<br />

the Scottish Government and<br />

<strong>NHS</strong> Boards, will begin its<br />

programme in <strong>September</strong>.<br />

Every acute hospital will<br />

receive at least one planned and<br />

one announced visit over three<br />

years. <strong>The</strong> visit will focus on:<br />

q Infection control practice<br />

q Hygiene and cleanliness<br />

standards<br />

q Waste management<br />

q <strong>The</strong> fabric of the building and<br />

accommodation<br />

q Standards of essential<br />

equipment<br />

q Access arrangements for<br />

visitors.<br />

<strong>The</strong> public will be able to<br />

contact the inspectorate directly<br />

to report concerns.<br />

Kirklands staff<br />

parking advice<br />

WITH the ongoing construction<br />

of the Learning Disabilities<br />

Assessment and Treatment<br />

Centre at Kirklands, staff are<br />

advised to use the main car park<br />

and the car park in front of<br />

Kirklands House.<br />

To ensure safety on site, a<br />

temporary road has been made<br />

to allow access for patients who<br />

require transport to the cottage.<br />

Good practice<br />

guidelines out<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s Recruitment<br />

and Selection Policy has now<br />

been ratified.<br />

This policy is designed to<br />

promote good practice in the<br />

process of attracting and<br />

selecting staff, ensuring all<br />

applicants are treated fairly and<br />

courteously in a nondiscriminatory<br />

fashion.<br />

This new policy further aims<br />

to provide the governance<br />

framework for recruitment to<br />

the organisation.<br />

<strong>The</strong> detailed recruitment<br />

and selection procedure<br />

supporting this policy is<br />

contained within the General<br />

Recruitment and Selection<br />

Process Guidance Pack, which is<br />

available on FirstPort.<br />

System will help<br />

recruitment<br />

A NEW system is being<br />

introduced to assist with<br />

recruitment.<br />

Empower will allow the<br />

administration team to process<br />

approximately 200 vacancies<br />

each month.<br />

<strong>The</strong> system will allow online<br />

applications, further enhancing<br />

the delivery of recruitment.<br />

SCREEN STARS!<br />

READY FOR ACTION: <strong>NHS</strong> <strong>Lanarkshire</strong>’s bowel screening champions at the launch on the <strong>Lanarkshire</strong> programme with (back row, from left) <strong>Lanarkshire</strong><br />

MSP Linda Fabiani, director of acute services Rosemary Lyness, <strong>NHS</strong> <strong>Lanarkshire</strong> chairman Ken Corsar and (middle row, far right) Dr Jennifer Darnborough<br />

VOLUNTEERS were at the centre of the<br />

launch of <strong>NHS</strong> <strong>Lanarkshire</strong>’s bowel screening<br />

programme in August.<br />

Nine bowel screen champions will take the<br />

message that bowel screening could save<br />

lives into their own community, with seven<br />

of them present at the official launch of the<br />

screening programme in Hamilton<br />

Caledonian Bowling Club.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> chairman Ken Corsar praised<br />

the efforts of the nine who will visit local<br />

community groups – such as community councils,<br />

bowling clubs, churches and tenants groups – to<br />

explain why taking the test is so important and<br />

how they can do it.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s Bowel Screening<br />

Programme started on 1 August and will see all<br />

50 to 74-year-olds sent a bowel screening kit to<br />

their home to allow them to be checked for early<br />

signs of bowel cancer.<br />

Bowel cancer affects around 350 people in<br />

<strong>Lanarkshire</strong> every year and is the second biggest<br />

cancer killer in Scotland.<br />

HEALTHY eating is now the easy<br />

choice for staff, patients and<br />

visitors at <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

A series of initiatives have<br />

significantly increased the healthy<br />

foods available within the health<br />

board’s hospitals and community<br />

health sites – including from<br />

vending machines.<br />

Karen McGuigan, public health<br />

specialist, said: “<strong>NHS</strong> <strong>Lanarkshire</strong><br />

is focused on improving the health<br />

of our local community and<br />

healthy eating is central to this.<br />

“It’s vital our own restaurants,<br />

As kits are sent out to all<br />

50 to 74 year olds, local<br />

champions are ready to<br />

take the bowel screening<br />

message into communities<br />

<strong>The</strong> champions will make a five-minute presentation<br />

to groups and answer basic questions<br />

about the screening. <strong>The</strong>y will also be accompanied<br />

by a specialist <strong>NHS</strong> <strong>Lanarkshire</strong> colorectal<br />

nurse who will be able to answer medical questions<br />

in relation to the process.<br />

Ken Corsar said: “I want to thank the<br />

champions for doing this.<br />

“<strong>The</strong> presentation made to us by one of the<br />

bistros and vending machines<br />

provide people with opportunities<br />

to eat and drink healthily.<br />

“We’re delighted with the<br />

progress. Making the healthy<br />

choice is now an easy choice for<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s staff, patients<br />

and visitors.”<br />

All of <strong>NHS</strong> <strong>Lanarkshire</strong>’s restaurants<br />

and bistros have achieved<br />

national recognition for their<br />

efforts in improving the healthy<br />

options available by winning the<br />

<strong>NHS</strong> Health Scotland Healthy<br />

Living Award.<br />

In addition, 75 per cent of the<br />

products available in drinks<br />

vending machines within <strong>NHS</strong><br />

<strong>Lanarkshire</strong> are now healthier<br />

options – such as still water.<br />

Fifty per cent of the products in<br />

food vending machines in <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s acute hospitals are<br />

healthier options.<br />

Catering staff will also benefit<br />

from a new training programme<br />

being developed which will give<br />

them the skills to advise customers<br />

on healthy food choices and to<br />

encourage healthy eating.<br />

champions, Jack Ferguson, on the day was<br />

excellent and I’m sure they will help us<br />

encourage as many people as possible to take<br />

part in bowel screening.”<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> consultant in Public Health<br />

Dr Jennifer Darnborough is overseeing the<br />

project in <strong>Lanarkshire</strong>.<br />

She said: “We want everyone who is sent the<br />

test kit to complete it and send it back to the<br />

national screening centre in Dundee.<br />

“One of the ways we can help do this is to break<br />

through the barriers which prevent some people<br />

discussing bowel issues, which is where the<br />

champions come in.<br />

“By taking the screening message into the<br />

community, they are helping to raise bowel<br />

cancer awareness and encouraging people to<br />

do the test.”<br />

To find out more about bowel cancer, visit<br />

www.bowelcanceruk.org.uk<br />

For more information on the screening initiative,<br />

visit www.bowelscreening.scot.nhs.uk<br />

We’ve made healthy eating easy<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> is also<br />

currently updating its Healthy<br />

Eating Policy.<br />

Karen said: “Eating a diet rich<br />

in fruits and vegetables, high in<br />

dietary fibre and low in fats, sugar<br />

and salt makes a significant<br />

contribution to good health and<br />

preventing disease.<br />

“<strong>The</strong> healthy eating policy<br />

aims to promote and improve<br />

the nutritional health of staff,<br />

patients and visitors by<br />

providing healthy eating and<br />

drinking choices.”


the<strong>Pulse</strong><br />

SEPTEMBER/OCTOBER <strong>2009</strong> GENERAL NEWS<br />

5<br />

An oral health programme to smile about<br />

BRUSHING UP: Dental nurses Kay Reid, second left, and Anne<br />

O’Neill, second right, with staff from ward 20 at Wishaw Hospital<br />

and, centre, young patient Jaik Mitchell and play specialist Eileen<br />

Gibb demonstrate the oral health teaching resource<br />

CHILDREN will enjoy learning about<br />

the importance of good oral health<br />

through games and quizzes as part of<br />

a new <strong>NHS</strong> <strong>Lanarkshire</strong> initiative.<br />

Members of the special care oral<br />

health team, part of <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

salaried primary care dental service,<br />

recently delivered their newly created<br />

educational resource box to the<br />

children’s ward 20 at Wishaw General.<br />

<strong>The</strong> box contains games, books,<br />

puppets, DVDs, a set of giant teeth<br />

and toothbrush, educational toys,<br />

work sheets, a mini uniform and other<br />

fun items designed to promote the<br />

importance of brushing teeth correctly,<br />

eating healthy foods and drinks and<br />

visiting the dentist regularly.<br />

Oral health educator Kay Reid said:<br />

“<strong>The</strong> resource box will help children<br />

learn about the importance of looking<br />

after their mouths, but have fun at the<br />

same time.<br />

“This is the first time this idea<br />

has been tried and, hopefully, if it’s<br />

successful, we can deliver more of<br />

these boxes to other sites.<br />

“We will evaluate this initiative to<br />

assess its suitability and success.<br />

“This will allow us to develop<br />

Uddingston services to transfer to the new Douglas Street development<br />

the resource in the future.”<br />

Oral health educator Anne O’Neill<br />

said: “Our role is to raise awareness<br />

and promote all aspects of good<br />

oral health.<br />

“<strong>The</strong> health of your mouth can<br />

affect other aspects of your health, so<br />

it’s important patients are encouraged<br />

to practise good oral health while in<br />

hospital and continue when they leave.<br />

“<strong>The</strong>se resource boxes are another<br />

means of promoting the importance<br />

of good oral health to both staff and<br />

younger patients.”<br />

Wishaw General’s play specialist<br />

Eileen Gibb said: “<strong>The</strong> reaction to this<br />

resource has been excellent.<br />

“<strong>The</strong> staff have enjoyed using the<br />

games and props to entertain and<br />

teach the children.<br />

“<strong>The</strong> children themselves have<br />

really responded to the toys and<br />

games and have enjoyed learning why<br />

it’s important to look after your teeth.”<br />

Jaik Mitchell, 15, from Bellshill, a<br />

Brannock High School pupil, said:<br />

“It’s a good idea for younger people<br />

to learn things in a fun way instead<br />

of just being told to do something<br />

or learning from a book.”<br />

MRU is<br />

MODERN FACILITIES: Phase<br />

two of the new Douglas Street<br />

Community Health Clinic is<br />

due for completion in <strong>October</strong><br />

on the<br />

move<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> is planning to<br />

relocate services at the Medical<br />

Rehabilitation Unit (MRU) in<br />

Uddingston to new high-quality<br />

accommodation.<br />

<strong>The</strong> services currently provided<br />

at the MRU are planned to move to<br />

Douglas Street Community Health<br />

Clinic in Hamilton.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> opened the<br />

first phase of Douglas Street<br />

Community Health Clinic in April<br />

this year.<br />

<strong>The</strong> £4.6-million development,<br />

on the site of the former social<br />

security office at 19 Douglas Street,<br />

provides modern, high-quality<br />

facilities for a range of primary<br />

care services.<br />

Phase two of the Douglas Street<br />

development will be completed<br />

around <strong>October</strong> this year.<br />

<strong>The</strong> finished development will<br />

have a total of 2,322m 2 of accommodation<br />

over three floors. This<br />

will provide additional room for<br />

Patients<br />

can receive<br />

health services<br />

in modern,<br />

fit-for-purpose<br />

surroundings”<br />

improved accommodation for other<br />

local health services.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> is planning<br />

to take this opportunity to<br />

relocate the services currently<br />

provided at the MRU.<br />

Alan Lawrie, director of South<br />

<strong>Lanarkshire</strong> Community Health<br />

Partnership, <strong>NHS</strong> <strong>Lanarkshire</strong>,<br />

said: “Douglas Street has provided<br />

us with a fantastic opportunity to<br />

provide local health services in<br />

greatly improved premises.<br />

“This development opportunity<br />

allowed us to bring forward plans<br />

to provide new community<br />

healthcare premises for Hamilton<br />

and the surrounding area by up to<br />

10 years.<br />

“It means patients can receive<br />

health services in modern, fit-forpurpose<br />

surroundings – something<br />

that unfortunately the MRU can no<br />

longer provide.”<br />

<strong>The</strong> MRU provides podiatry and<br />

adult physiotherapy outpatient<br />

services primarily to people in<br />

Bothwell and Uddingston, as<br />

well as some people from<br />

other areas.<br />

It also provides the following<br />

outpatient services to people from<br />

throughout <strong>Lanarkshire</strong>:<br />

e Paediatric physiotherapy<br />

e Orthotic clinic – adult and<br />

paediatric<br />

e Wheelchair clinic<br />

e Bioengineering clinic<br />

(for example, providing<br />

walking aids)<br />

e Staff physiotherapy<br />

service.<br />

Alan Lawrie said: “<strong>The</strong>re are<br />

real benefits from moving to<br />

Douglas Street.<br />

“<strong>The</strong> move will allow services to<br />

modernise and work in new ways<br />

that are not possible in the current,<br />

outdated accommodation at<br />

the MRU.<br />

“Douglas Street is<br />

also served by nearby<br />

£4.6m<br />

development<br />

parking and good<br />

public transport links.”<br />

After services move<br />

to Douglas Street, <strong>NHS</strong><br />

<strong>Lanarkshire</strong> intends to market the<br />

MRU site for sale as it will no<br />

longer be required for health<br />

service provision.


6<br />

the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />

FLYING Start <strong>NHS</strong> is for all newly qualified nurses,<br />

midwives and allied health professionals<br />

(NMAHPs) in <strong>NHS</strong>Scotland. It helps their<br />

transition from student to qualified health<br />

professionals by supporting their learning through<br />

a range of learning activities assisted by workbased<br />

mentors.<br />

<strong>The</strong> Flying Start awards are given to those newly<br />

qualified staff who have excelled in various projects<br />

they have been working on.<br />

<strong>The</strong>re are four award categories:<br />

q Using an audit to improve service delivery<br />

q Improving information for patients/carers<br />

q Improving the patient experience<br />

q Improving inter-professional team working and/<br />

or communication<br />

TAKE<br />

From the initial 350 projects, these were reduced<br />

to a final 19 – with <strong>NHS</strong> <strong>Lanarkshire</strong> having four<br />

finalists. Only <strong>NHS</strong> Greater Glasgow and Clyde had<br />

more with five finalists.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> chairman Ken Corsar was joined<br />

by Paul Wilson, executive director of NMAHPs,<br />

Rosemary Lyness, director of acute services, and Peter<br />

McCrossan, associate director for AHPs and lead AHP,<br />

in congratulating award winners Lee Samuel and<br />

Hannah Weir at a celebration tea in Udston Hospital.<br />

Ken said: “<strong>The</strong> Board places a great emphasis on<br />

the personal development of all staff as the real<br />

beneficiaries are the patients who receive<br />

improved care.<br />

“For <strong>NHS</strong> <strong>Lanarkshire</strong> to have had four finalists<br />

is a fantastic achievement.”<br />

Better procedures<br />

HANNAH Weir’s project will<br />

help improve the care and safety<br />

of patients who need nasogastric<br />

tubes.<br />

<strong>The</strong>se are inserted through the<br />

nose and into the stomach to help<br />

patients who cannot eat orally.<br />

Hannah carried out the audit in<br />

surgical, medical and care of the<br />

elderly wards in Wishaw General<br />

to discover if inconsistencies were<br />

being practised.<br />

In addition to a questionnaire for<br />

nursing staff, her audit included a<br />

checklist to establish which nursing<br />

staff were documenting the care and<br />

positioning of the feeding tubes.<br />

Hannah’s audit will allow any<br />

training needs to be identified and<br />

help ensure patients receive the best<br />

possible care.<br />

<strong>The</strong> Wishaw General dietitian<br />

said: “<strong>The</strong> audit established there<br />

were some inconsistencies.<br />

I also discovered some of the<br />

documentation being used<br />

was outdated.<br />

“We can now arrange awareness<br />

sessions to ensure everyone knows<br />

the correct procedures and<br />

paperwork to use so that patients<br />

are receiving the best care possible.”<br />

ABOW<br />

LADIES<br />

TWO <strong>NHS</strong> <strong>Lanarkshire</strong><br />

colleagues received prestigious<br />

national awards from Cabinet<br />

Secretary for Health and well<br />

being Nicola Sturgeon for their<br />

work in improving patient care.<br />

Innovative projects by Lee<br />

Samuel and Hannah Weir won two<br />

out of the five categories of awards<br />

within the Flying Start <strong>NHS</strong><br />

national development programme.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> chairman Ken<br />

Corsar praised the pair: “On behalf<br />

of the board I would like to<br />

congratulate Lee and Hannah for<br />

their tremendous achievement in<br />

coming out on top in the whole of<br />

Scotland for their projects.<br />

“I’m also very pleased Lee and<br />

Hannah received their awards from<br />

Nicola Sturgeon, as this again<br />

emphasises the ongoing success of<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> in staff<br />

development and improving<br />

patient care.”<br />

Lee, an occupational therapist<br />

with the community mental health<br />

team, won in the Improving the<br />

Patient Experience category.<br />

Her project helps men and<br />

women improve their daily living<br />

skills, confidence and motivation<br />

through the creation of a soup<br />

group, ‘Simply Soup’, within<br />

Pather Occupational <strong>The</strong>rapy<br />

Clinic (see article, right).<br />

Lee, from Motherwell, said:<br />

“It was great to have the success<br />

of the project recognised in<br />

this way.<br />

“Simply Soup has helped these<br />

individuals improve their communication<br />

skills and motivation and<br />

increase their confidence to try<br />

new foods.<br />

“I’d like to thank my specialist<br />

occupational therapist Maureen<br />

Black and my technical<br />

instructor Gill Hunter for all<br />

their support.”<br />

Meanwhile, Hannah, a dietician<br />

at Wishaw General Hospital, won<br />

in the Using an Audit to Improve<br />

Service Delivery category.<br />

Her audit in the surgical,<br />

medical and care of the elderly<br />

wards at Wishaw will improve the<br />

feeding of patients through<br />

naso-gastric tubes (see article,<br />

above right).<br />

Hannah, who returned from<br />

her honeymoon in Crete on the<br />

day of the award ceremony, said:<br />

“I didn’t even know there were<br />

awards.<br />

“I only found out when I was<br />

shortlisted. So it was a complete<br />

surprise to then learn I’d won.<br />

“<strong>The</strong>re was a lot of extra work<br />

involved on top of my duties, but<br />

I really enjoyed it and I’m glad it<br />

will help improve patient care.<br />

“It’s nice to get the recognition<br />

for doing the work and it also<br />

helps show that dietitians are an<br />

important part of the medical team<br />

who want to contribute to<br />

improving the care of patients.”<br />

Simple ideas are often the best<br />

LEE Samuel’s ‘Simply Soup’ project<br />

helps people with a mental health<br />

problem to develop skills necessary<br />

for everyday living.<br />

Before the project started, the<br />

individuals lacked confidence and<br />

motivation and struggled to<br />

perform routine daily tasks.<br />

However, from coming up with<br />

the idea for Simply Soup, the group<br />

progressed to setting up the<br />

business, promoting it and<br />

eventually running it at the Pather<br />

Occupational <strong>The</strong>rapy Clinic.<br />

HIGH ACHIEVERS: Lee Samuel,<br />

left, and Hannah Weir (née<br />

Easton) with their certificates<br />

Lee, an occupational therapist<br />

based at the Airbles Road Centre in<br />

Motherwell, said: “I thought setting<br />

up a business would encompass<br />

every part of an individual’s life.<br />

“It required organisation, taking<br />

on new responsibilities, good<br />

communication, and built on<br />

transferable cooking skills.<br />

“Setting up this group has<br />

provided these individuals with<br />

structure and routine to their week,<br />

and they feel ownership in the<br />

development of Simply Soup.”<br />

She went on: “During the project,<br />

they delegated specific tasks to<br />

each other, chose and modified<br />

recipes, planned what ingredients<br />

were needed and where to get<br />

them, promoted and advertised the<br />

shop, cooked the soups and served<br />

them to fellow patients at the<br />

Occupational <strong>The</strong>rapy Clinic.<br />

“<strong>The</strong> skills they have used and<br />

developed have led to increased<br />

confidence and motivation and<br />

improved communication skills.<br />

“<strong>The</strong>y can also now cook<br />

healthy meals for themselves and<br />

their families.<br />

“<strong>The</strong>y have learned a wide range<br />

of skills which they can use in their<br />

daily lives and the progress of these<br />

men and women has been amazing.”<br />

Simply Soup operates on a<br />

Thursday morning from 10.30am to<br />

12.30pm, serving soups to other<br />

clients of the community mental<br />

health team in Pather.<br />

Lee is hoping the project will be<br />

a stepping stone to voluntary work<br />

and paid employment.


the<strong>Pulse</strong><br />

SEPTEMBER/OCTOBER <strong>2009</strong> GENERAL NEWS<br />

7<br />

In brief…<br />

e<br />

PLASMA screens displaying<br />

health-related messages are<br />

to be piloted in <strong>NHS</strong> <strong>Lanarkshire</strong><br />

as part of a Scottish Governmentfunded<br />

initiative.<br />

Five state-of-the-art screens<br />

will show key information, such<br />

as health promotion videos,<br />

waiting times, local news and<br />

transport information.<br />

Two screens will be located at<br />

Wishaw General, one in the<br />

accident and emergency<br />

department and the other in the<br />

coffee shop.<br />

At Monklands Hospital, one<br />

screen will be located in A&E and<br />

another in the outpatients.<br />

<strong>The</strong>re will also be a screen in<br />

the waiting area at Douglas Street<br />

Community Health Clinic.<br />

All screens will be operational<br />

by early <strong>September</strong>.<br />

For further information on<br />

the initiative, call Alison<br />

McCutcheon on 01698 245299 or<br />

email alison.mccutcheon@<br />

lanarkshire.scot.nhs.uk<br />

e<br />

REVISED <strong>NHS</strong> pension<br />

arrangements were<br />

introduced on 1 April this year. If<br />

you were a member before April<br />

2008, over the coming months,<br />

you will be given the opportunity<br />

to transfer all of your membership<br />

to the new 2008 scheme – known<br />

as the Choice Exercise.<br />

This will not start before<br />

1 <strong>October</strong>. Information packs will<br />

be sent out to home addresses.<br />

Staff must ensure their addresses<br />

are up to date.<br />

<strong>The</strong> pack will allow you to make<br />

an informed decision and include<br />

comparison pension benefit<br />

statements for both schemes,<br />

information on both options and<br />

lump figures available in both.<br />

You will have four months to<br />

reply. If you do not reply the<br />

Scottish Public Pensions Agency<br />

(SPPA) will assume that you wish<br />

to remain in the 1995 section.<br />

A factsheet is available on the<br />

SPPA website. You can check<br />

the SPPA website for regular<br />

updates at www.sppa.gov.uk/nhs<br />

choice.htm or email nhschoice<br />

exercise@scotland.gsi.gov.uk<br />

or call 01896 893002. In addition, a<br />

telephone helpline will be<br />

introduced.<br />

e<br />

PEOPLE with dementia<br />

benefited from an arts<br />

therapy project piloted by <strong>NHS</strong><br />

<strong>Lanarkshire</strong> in Coatbridge.<br />

<strong>The</strong> Community Mental Health<br />

Team for Older People (CMHTOP),<br />

based at Coathill Hospital,<br />

launched the 12-week initiative.<br />

Two groups were set up, one in<br />

the community for people with<br />

mild to moderate dementia, and<br />

one at the East Stewart Gardens<br />

Day Centre for people with<br />

moderate to severe dementia.<br />

In addition to members of the<br />

CMHTOP team, art therapist Claire<br />

Coleman-Smith was recruited.<br />

Claire said: “Not only did<br />

people enjoy the sessions, their<br />

confidence and motivation also<br />

increased and they developed<br />

closer relationships.”<br />

Helping people get<br />

on with their lives<br />

REHABILITATION is not something<br />

which only begins after surgery.<br />

This is just one of the messages<br />

Claire Ritchie is keen to<br />

emphasise after joining <strong>NHS</strong><br />

<strong>Lanarkshire</strong> as Scotland’s only<br />

consultant allied health professional<br />

in rehabilitation.<br />

She took up the innovative new<br />

post with <strong>NHS</strong> <strong>Lanarkshire</strong> in June.<br />

And Claire is determined to<br />

change attitudes towards rehabilitation<br />

services to help improve<br />

patient care in the local area.<br />

She said: “My role will look to<br />

change people’s thoughts about<br />

rehabilitation, enhance communitybased<br />

services and promote the<br />

services available.<br />

“Rehabilitation isn’t just<br />

something that starts farther down<br />

the line after you’ve had surgery and<br />

ends when you go home.<br />

“Planning a person’s recovery, and<br />

putting these plans into action,<br />

should begin before a person comes<br />

in for surgery or treatment – which<br />

can even prevent their admission –<br />

and continues in the community.<br />

“It’s vital we promote independence<br />

rather than dependence, and<br />

enable people to take control in<br />

their lives.”<br />

Claire’s two-year post is in partnership<br />

with the two local authorities,<br />

North <strong>Lanarkshire</strong> Council<br />

and South <strong>Lanarkshire</strong> Council.<br />

Her key goal will be to integrate<br />

the objectives of <strong>NHS</strong>Scotland’s<br />

national framework for rehabilitation,<br />

Co-ordinated, integrated<br />

and fit for purpose – delivery<br />

framework for adult rehabilitation,<br />

within <strong>Lanarkshire</strong>.<br />

Claire qualified as an occupational<br />

therapist from Glasgow University<br />

and worked in various clinical roles<br />

within <strong>NHS</strong> Greater Glasgow and<br />

FLOURISHING: Back row: Kevin O’Neill, <strong>NHS</strong><br />

<strong>Lanarkshire</strong>, Bobby Miller, Social Work Services,<br />

North <strong>Lanarkshire</strong> Council, Colin Sloey, <strong>NHS</strong><br />

<strong>Lanarkshire</strong>, and Dr Lynne Friedli, Mental Health<br />

Improvement Services. Front Row: Wendy Halliday,<br />

<strong>NHS</strong> Health Scotland, and Mairi Brackenridge,<br />

Social Work Resources, South <strong>Lanarkshire</strong> Council<br />

Clyde before being a lead of service<br />

for occupational therapists.<br />

She also took up the post of a<br />

clinical services manager for<br />

stroke services.<br />

Claire’s final post at <strong>NHS</strong> Greater<br />

Glasgow and Clyde, before moving<br />

to <strong>Lanarkshire</strong>, was as allied health<br />

professional consultant for stroke.<br />

Claire went on: “Rehabilitation is<br />

a team approach that includes<br />

medical, nursing, allied health<br />

professionals and social work staff<br />

and it’s important these professions<br />

work closely together.<br />

“Establishing close working<br />

relationships will be key to ensuring<br />

we provide the best possible quality<br />

of rehabilitation services in our<br />

community.”<br />

Claire told how rehabilitation<br />

can help improve patient care,<br />

saying: “Rehabilitation is about<br />

helping and supporting people<br />

who have experienced a challenge<br />

to their physical or mental<br />

wellbeing which has affected their<br />

quality of life.<br />

“People can be helped, through<br />

rehabilitation, to get back to coping<br />

with everyday life and to reach their<br />

full potential.<br />

“Proactive and accessible<br />

vocational rehabilitation and<br />

employment services can help<br />

people return to work.”<br />

Claire added: “I’ll be working with<br />

a <strong>Lanarkshire</strong> team to improve the<br />

care provided to patients with longterm<br />

conditions and trying to<br />

prevent unnecessary admissions<br />

to hospitals.<br />

“We’ll also be aiming to improve<br />

rehabilitation services in the<br />

community to enable people to live<br />

independently at home, and to<br />

establish a single point of access for<br />

these services.”<br />

Rehabilitation priorities<br />

THE priority for <strong>NHS</strong> boards and<br />

local authorities under the national<br />

framework will be to:<br />

q Transform rehabilitation services<br />

to put rehabilitation at the heart of<br />

service delivery<br />

q Adopt a whole-systems approach<br />

to rehabilitation services<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>, North<br />

<strong>Lanarkshire</strong> Council and South<br />

<strong>Lanarkshire</strong> Council are working<br />

together to help <strong>Lanarkshire</strong><br />

“mentally flourish”.<br />

Together, they held an event<br />

at Larkhall Leisure Centre to<br />

mark the launch of Towards a<br />

Mentally Flourishing Scotland:<br />

Policy and Action Plan <strong>2009</strong>-<br />

2011 and to discuss promoting<br />

and supporting mental health<br />

and wellbeing in <strong>Lanarkshire</strong>.<br />

<strong>The</strong> event was attended by 100<br />

service users, carers and other<br />

stakeholders.<br />

Towards a Mentally Flourishing<br />

Scotland focuses on promoting<br />

wellbeing, preventing mental<br />

q Give a single point of access to<br />

rehabilitation services<br />

q Promote accessible vocational<br />

rehabilitation services<br />

q Support older people and<br />

people with long-term<br />

conditions to live in their<br />

local communities.<br />

Action plan to<br />

mentally flourish<br />

illness and supporting improvements<br />

in the quality of life,<br />

social inclusion, and recovery<br />

of people who experience<br />

mental health problems or<br />

mental illness.<br />

Towards a Mentally Flourishing<br />

Scotland: Policy and Action Plan <strong>2009</strong>-<br />

2011 is available at www.scotland.gov.uk<br />

For mental health information visit<br />

www.lanarkshirementalhealth.org.uk<br />

Help and support can be found by<br />

contacting Breathing Space on 0800<br />

838587 or visiting www.breathing<br />

spacescotland.co.uk or by contacting the<br />

Samaritans on 08457 909090 or visiting<br />

www.samaritans.org.uk


8<br />

the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />

KEN WELCOMES<br />

ANOTHER TERM<br />

KEN Corsar has been reappointed<br />

as <strong>NHS</strong> <strong>Lanarkshire</strong>’s chairman<br />

for a further four years.<br />

<strong>The</strong> announcement was made by<br />

Nicola Sturgeon in August, when she<br />

also announced the reappointment<br />

of the chairs for <strong>NHS</strong> Ayrshire and<br />

Arran, <strong>NHS</strong> Grampian and<br />

<strong>NHS</strong> Orkney.<br />

Ms Sturgeon, the Cabinet<br />

Secretary for Health and Wellbeing,<br />

said: “I am very pleased to announce<br />

these re-appointments.<br />

“All of the chairs concerned are<br />

extremely committed to public<br />

service and have demonstrated a<br />

clear understanding of the issues<br />

being faced within <strong>NHS</strong>Scotland.<br />

“<strong>The</strong>ir wealth of experience and<br />

knowledge have been invaluable to<br />

their boards and I look forward to<br />

continuing to work together with<br />

them in improving the health of the<br />

people of Scotland.”<br />

Ken is looking forward to<br />

continuing to help <strong>NHS</strong> <strong>Lanarkshire</strong><br />

provide first-class patient care.<br />

He said: “I am delighted to have<br />

been reappointed. Over the past<br />

four years, the health board has<br />

made remarkable progress in<br />

improving patient care, improving<br />

and increasing the services offered<br />

in the community, reducing the<br />

health inequality gap and cutting<br />

waiting times.<br />

“<strong>The</strong>re will be many more<br />

challenges to face in the next four<br />

years. However, I am confident that<br />

with <strong>NHS</strong> <strong>Lanarkshire</strong>’s dedicated<br />

and motivated staff, along with our<br />

local authority partners, we will<br />

continue to improve the health of the<br />

people in <strong>Lanarkshire</strong>.”<br />

Ken joined the <strong>Lanarkshire</strong><br />

<strong>NHS</strong> Board as a non-executive<br />

member in 2003 and became<br />

chairman in 2005.<br />

A graduate of St Andrews<br />

University and Glasgow University,<br />

he taught in several secondary<br />

schools. Ken joined the education<br />

directorate of Strathclyde Regional<br />

Council in 1975 and was apponted<br />

as director of education for Glasgow<br />

City Council in 1995 where he<br />

worked until 2002.<br />

Ken Corsar: “Delighted”<br />

In brief…<br />

Equality<br />

programme<br />

A NEW equality programme to<br />

improve the way <strong>NHS</strong> <strong>Lanarkshire</strong><br />

handles discrimination in<br />

healthcare is being developed.<br />

<strong>The</strong> new Single Equality<br />

Scheme (SES) will mean moving<br />

from the three existing equality<br />

schemes – Disability, Gender and<br />

Race – by December <strong>2009</strong>.<br />

While the SES will continue to<br />

cover disability, gender and race,<br />

it will also include age, gender<br />

reassignment, marriage or civil<br />

partnership, religion or belief,<br />

pregnancy and maternity, and<br />

sexual orientation.<br />

Hina Sheikh, equality and<br />

diversity officer, said: “To inform<br />

the SES, <strong>NHS</strong> <strong>Lanarkshire</strong> will be<br />

carrying out stakeholders’<br />

engagement exercises in<br />

<strong>September</strong> with staff and service<br />

users. We want to know what else<br />

should be included in a scheme to<br />

make sure we are treating<br />

everyone fairly, and we also want<br />

to know if people have suffered<br />

any discrimination, whether as a<br />

patient or as a member of staff.”<br />

Staff will receive a leaflet<br />

explaining the scheme with their<br />

August payslips and are asked to<br />

return the questionnaire by the<br />

end of <strong>September</strong>.<br />

Patients, visitors and carers are<br />

also being asked to complete a<br />

similar questionnaire. Staff will<br />

be provided with a supply of<br />

leaflets for public distribution.<br />

Completed forms need to be put<br />

in the self-addressed envelope<br />

and returned through internal<br />

post. Clear instruction and<br />

guidance for staff will be included<br />

in all packs sent out.<br />

MRSA screening<br />

HR team<br />

signs up<br />

for new<br />

deal to<br />

improve<br />

service<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s Human<br />

Resource service has recently<br />

been involved in a number of<br />

new developments.<br />

<strong>The</strong> service, which is led by<br />

John White, head of resourcing,<br />

delivers employee services<br />

including recruitment, HR,<br />

administration, job evaluation,<br />

workforce planning and<br />

the management of the HR<br />

system Empower.<br />

<strong>The</strong> HR resourcing team has<br />

signed up to full participation in<br />

a Local Employment Partnership<br />

with JobCentre Plus.<br />

John said: “Local Employment<br />

Partnerships aim to tackle the<br />

increasing recruitment and skills<br />

challenges of the labour market<br />

and economy.<br />

“Thousands of employers across<br />

the country have signed up to<br />

these partnerships to open<br />

up employment and training<br />

opportunities to disadvantaged<br />

jobseekers and realise the<br />

untapped potential of those whose<br />

ability is often overlooked.”<br />

<strong>The</strong> primary objectives of this<br />

agreement are:<br />

q To offer work trials<br />

q To offer opportunities for New<br />

Deal participants<br />

q Develop pre-employment skills<br />

training programmes<br />

q Providing opportunities to<br />

existing employees to mentor<br />

people who wish to return to work<br />

q Participating in new ways to<br />

assist people back into work.<br />

<strong>The</strong> resourcing team have also<br />

introduced a 24-hour recruitment<br />

line. By calling 01698 377740 (the<br />

NEW DEVELOPMENTS:<br />

the HR team is all set to<br />

take up the challenge<br />

internal number is 733 7740),<br />

callers will be provided with<br />

four options:<br />

q Request an application pack for<br />

a specific vacancy<br />

q Request to join the staff bank<br />

q Request a call back for a<br />

general employment enquiry<br />

q Request to speak to a member<br />

of the recruitment team.<br />

John added: “<strong>The</strong> introduction of<br />

the hotline and email address<br />

offers a wider range of application<br />

routes, encourages online<br />

recruitment and enables enquiries<br />

to be handled more effectively.”<br />

A recruitment email account –<br />

recruitment@lanarkshire.<br />

scot.nhs.uk – is also available to request<br />

the same details electronically.<br />

NON-EMERGENCY admissions to<br />

<strong>Lanarkshire</strong>’s acute hospitals will<br />

be screened for MRSA from<br />

November.<br />

This will be followed by<br />

screening from January 2010 of<br />

the following emergency<br />

admissions: care of elderly, renal,<br />

vascular surgery and<br />

dermatology.<br />

It is part of a national<br />

screening programme, which all<br />

<strong>NHS</strong> boards will be participating<br />

in, to reduce the risk of patients<br />

contracting MRSA.<br />

A small percentage of patients<br />

who are admitted to hospital<br />

have the MRSA bacterium on<br />

their skin or in their nose already,<br />

even though they may feel well.<br />

<strong>The</strong> MRSA bacterium is more<br />

likely to cause an infection in<br />

people who are unwell, so it is<br />

important to identify patients in<br />

hospital who are carrying it<br />

before it can infect them or<br />

spread to other patients.<br />

<strong>The</strong> screening process involves<br />

a simple nasal swab as part of<br />

the pre-admission procedures.<br />

For patients carrying MRSA,<br />

decolonisation involves an<br />

antibiotic ointment in the nose<br />

and anti-bacterial body wash<br />

before they are admitted<br />

to hospital.


the<strong>Pulse</strong><br />

SEPTEMBER/OCTOBER <strong>2009</strong> GENERAL NEWS<br />

9<br />

SUPPORTERS: John McPhelim flanked by Lynn Irvine<br />

and Kirsty Bridges<br />

Launch of a ‘much needed service’<br />

A NEW support group for people affected<br />

by lung cancer has been launched by<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

<strong>The</strong> health board’s lung cancer clinical<br />

nurse specialists, supported by Maggie’s<br />

<strong>Lanarkshire</strong>, are aiming to improve the<br />

support available to patients and carers.<br />

In August, they launched the Lung Cancer<br />

Information and Support Group at Maggie’s<br />

<strong>Lanarkshire</strong> centre at Wishaw General.<br />

Lynn Irvine, lung cancer nurse<br />

specialist at Monklands, said: “We hope<br />

people affected by lung cancer will come<br />

along for a chat and meet people in the<br />

same situation.”<br />

John McPhelim, lead lung cancer nurse<br />

specialist, said: “<strong>The</strong> group will mean<br />

people have access to professional support<br />

and advice without going to a clinic or<br />

hospital. <strong>The</strong>y can also access the excellent<br />

services and support provided by Maggie’s.”<br />

At the open day were Carluke couple<br />

Marilyn Mooney and husband Arthur, who<br />

was diagnosed with lung cancer in January.<br />

Marilyn said: “This is a great idea. It’s<br />

important that families and carers can also<br />

come. This is a much-needed service.”<br />

<strong>The</strong> first meeting will be on 9 <strong>September</strong><br />

and will then run on the second Wednesday<br />

of every month. <strong>The</strong>y will cover areas such as:<br />

q Understanding treatments<br />

q Symptom management<br />

q Managing breathlessness<br />

q Finance/benefits<br />

q Nutrition<br />

q Exercise.<br />

For more information, call Lynn Irvine on<br />

01236 713091.<br />

NEW APPROACH<br />

IS GETTING IT<br />

RIGHT FOR KIDS<br />

CHILDREN’S wellbeing is the<br />

priority for <strong>NHS</strong> <strong>Lanarkshire</strong><br />

and its partners who have signed<br />

up for a new national initiative.<br />

<strong>Lanarkshire</strong> was the first “learning<br />

partner” in Scotland for “Getting it<br />

right for every child”.<br />

This programme aims to improve<br />

outcomes for all children and young<br />

people. It will encourage closer<br />

working between the different<br />

agencies – the two local authorities,<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>, North and South<br />

Divisions of Strathclyde Police and<br />

the Scottish Children’s Reporters<br />

Administration. This will mean<br />

changes in the approach to working<br />

with children and families.<br />

Mairi Tulbure, <strong>Lanarkshire</strong>’s<br />

programme manager for the project,<br />

said: “At the moment, there are<br />

countless examples where teachers,<br />

public health nurses, midwives,<br />

youth workers, social workers and<br />

housing officers realise there’s a<br />

problem and go out of their way<br />

to get the right help for children<br />

and families. This makes a huge<br />

difference to the children’s lives.<br />

“This programme aims to make the<br />

best of our practice the norm, and<br />

provides a number of tools agencies<br />

can use to make this more likely<br />

to happen.”<br />

Getting it right for every child<br />

encourages all practitioners to take<br />

a more holistic approach to consider<br />

children’s wellbeing, rather than<br />

focusing on a single issue.<br />

As part of the programme, practitioners<br />

must consider Wellbeing<br />

CONVERSATION PIECE: some of the<br />

colleagues who completed the walk<br />

RIGHT PROGRAMME:<br />

the welfare of children<br />

is the priority of a new<br />

initiative<br />

Indicators when working with<br />

children. Are they: healthy, achieving,<br />

nurtured, active, respected, responsible,<br />

included and safe?<br />

All professionals have a responsibility<br />

to take further action if any of<br />

these are not being met.<br />

Mairi added: “Those seeing<br />

children every day are best placed to<br />

identify any issues. With a lead<br />

professional to help co-ordinate<br />

multi-agency working, the<br />

programme encourages professionals<br />

to seek help but to stay<br />

involved with a family – rather than<br />

making referrals.”<br />

Another key feature is the ability<br />

for the family and agencies involved<br />

to share information where appropriate<br />

and cut down on red-tape.<br />

At a recent two day event on the<br />

programme, <strong>Lanarkshire</strong> employees<br />

who work with children and families<br />

identified up to 165 different pieces<br />

of paper and numerous processes<br />

used by the various agencies. One<br />

aim is to streamline this.<br />

Within <strong>Lanarkshire</strong>, Mairi and the<br />

two practice development officers,<br />

Diane Langley and Margot McLean<br />

appreciate the efforts of everyone to<br />

turn the vision into a reality.<br />

Mairi said: “Localities will soon be<br />

working on the testing phase<br />

of the core components to help us<br />

learn what works and what needs<br />

to change.”<br />

For more information on the<br />

programme, email louise.young@<br />

southlanarkshire.gov.uk<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s representatives on the<br />

programme board can be emailed at:<br />

richard.burgon@lanarkshire.scot.nhs.uk<br />

janice.longford@lanarkshire.scot.nhs.uk<br />

kathy.shilliday@lanarkshire.scot.nhs.uk<br />

margaret.brown4@lanarkshire.scot.nhs.uk<br />

WINNING POSTER:<br />

Pasna with Dr Kevin<br />

Woods, chief executive<br />

of <strong>NHS</strong>Scotland<br />

Pasna paints a true<br />

picture of services<br />

A POSTER designed by <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s Pasna Sallis was<br />

selected for this year’s<br />

<strong>NHS</strong>Scotland Event – Working<br />

Together for a Healthier Scotland.<br />

Approximately 1000 <strong>NHS</strong><br />

workers attended the event that is<br />

held over two days.<br />

Occupational therapist<br />

Pasna’s poster outlined some of<br />

the tools, techniques and good<br />

practices of <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

older people’s community<br />

mental health team, based at<br />

Coathill Hospital, Coatbridge<br />

locality.<br />

She was thrilled her poster was<br />

chosen to be displayed at the<br />

event’s exhibition.<br />

Pasna said: “<strong>The</strong> poster<br />

exhibition helps <strong>NHS</strong> staff to<br />

discuss and share good practice<br />

and helps promote the delivery of<br />

high-quality services. Having the<br />

poster chosen provided a great<br />

opportunity to promote the good<br />

work being done in <strong>Lanarkshire</strong>.”<br />

She added: “<strong>The</strong>re was a real<br />

buzz and energy felt during the<br />

presentations and sessions on<br />

the day.<br />

“This year’s theme was<br />

of embedding leadership at<br />

every level of the organisation<br />

to shift the culture towards<br />

innovative practice and<br />

partnership working.”<br />

“<strong>The</strong> importance of<br />

conversations with the person<br />

receiving care, as well as<br />

managers’ conversations with<br />

<strong>NHS</strong> workers, were highlighted<br />

as key to achieving this.”<br />

For more information, visit<br />

www.nhsscotlandevent.com<br />

Hospice cash is a step in the right direction<br />

WELL done to this team of <strong>NHS</strong><br />

<strong>Lanarkshire</strong> colleagues who raised<br />

£2000 by completing the St Andrew’s<br />

Hospice midnight walk and talk.<br />

<strong>The</strong> female team who completed<br />

the 13-mile route around Hamilton,<br />

Bothwell and Uddingston were: Ruth<br />

Campbell, Yvonne Chalmers, Lena<br />

Collins, Maureen Lees, Kerri Todd,<br />

Anne Marie Lee, Gillian Lindsay,<br />

Heather Harrison, Trish Tougher,<br />

Fiona McIntyre, Stephanie Campbell,<br />

Elspeth Russell, Maria Reid and<br />

Geraldine Queen.<br />

Also walking with the team was<br />

lone male Alan Lawrie, executive<br />

director of South <strong>Lanarkshire</strong><br />

community health partnership, who<br />

was nicknamed ‘the bodyguard’ by<br />

the team.<br />

Maria Reid, assistant health<br />

promotion manager, said: “Well done<br />

to everyone who took part. It was<br />

hard going but I enjoyed the walk<br />

and talk with a group of great<br />

colleagues and friends.<br />

“Thanks to everyone who made<br />

donations for their generosity.”<br />

<strong>The</strong> money will be donated to the<br />

St Andrew’s Hospice, which provides<br />

palliative care for terminally ill<br />

patients in <strong>Lanarkshire</strong>.<br />

People can still donate at<br />

www.justgiving.com/<br />

walkandtalkforhealthnhsl


the<strong>Pulse</strong><br />

10 SPECIAL FEATURE<br />

SEPTEMBER/OCTOBER <strong>2009</strong><br />

SPECIAL FEATURE the<strong>Pulse</strong> 11<br />

IMPROVING patient care is at the heart of everything<br />

we do across <strong>NHS</strong> <strong>Lanarkshire</strong>. <strong>The</strong>re is a range of<br />

initiatives which are all designed to make sure we<br />

are providing the best possible service.<br />

<strong>The</strong> Lean programme, 18 Weeks and the Patient<br />

Safety Initiative are just three of the projects looking at<br />

how we deliver care.<br />

Our diagram on the right shows how they all share<br />

the aim of improving care and, over the next few<br />

editions, <strong>The</strong> <strong>Pulse</strong> will look at each project in turn and<br />

will highlight some of the work already undertaken.<br />

As you can see from the diagram, understanding how<br />

they all fit together is child’s play!<br />

This edition examines the role of Leading Better Care<br />

and explores some of the work that has been going on<br />

in wards in <strong>Lanarkshire</strong>...<br />

Taking the next steps<br />

LEADING Better Care and Releasing Time<br />

to Care are now rolling out in mental<br />

health and community care.<br />

Work began in Lockhart Hospital in<br />

May. Staff at Lockhart have already identified<br />

that they have similar process and<br />

environmental concerns as those of<br />

Hairmyres, and through the use of tools<br />

and modular process work, changes are<br />

already proving successful.<br />

Environmental changes have included<br />

improved shelving and cupboard de-cluttering.<br />

A great improvement has been the<br />

reorganisation of moving and handling<br />

equipment, allowing for an improved<br />

access and maintenance regime.<br />

<strong>The</strong> first process module of patient<br />

observations has now been completed,<br />

introducing a standard operating<br />

procedure that includes qualitative steps.<br />

Have your say...<br />

Staff are enjoying the experience and<br />

are excited to see their improving<br />

outcomes.<br />

Work is now also under way within<br />

mental health services.<br />

Following consultation with the Mental<br />

Health Collaborative and Mental Health<br />

Facilitators, Releasing Time to Care<br />

Mental Health has now begun within the<br />

three acute sites. This programme links<br />

very closely with other initiatives<br />

currently under way within mental health.<br />

Work is already under way with facilitators<br />

and senior charge nurses from the<br />

six wards attending a four-day modular<br />

training course which is being delivered<br />

over several months.<br />

<strong>The</strong> first three modules, Knowing How<br />

We Are Doing, Well Organised Ward and<br />

Patient Status at a Glance, have started.<br />

Elderly<br />

ward<br />

first to<br />

improve<br />

We asked the frontline staff on ward 15 at<br />

Hairmyres Hospital how they have found the<br />

Releasing Time to Care experience…<br />

Morale was lifted and<br />

you can now spend<br />

more time with the patients”<br />

Ellen McDonald, clinical support worker, ward 15, Hairmyres<br />

This has given my staff<br />

a chance to voice their<br />

concerns, raise any issues<br />

and actually see action<br />

being taken. Our<br />

pharmacist has said that<br />

our ward is now a pleasure<br />

to come into”<br />

Margaret Gibney, charge nurse, ward 15, Hairmyres<br />

HAIRMYRES Hospital began<br />

its implementation of Leading<br />

Better Care in December last<br />

year in ward 15.<br />

<strong>The</strong> first step for staff in the<br />

care of the elderly ward was to see<br />

photos and watch a video<br />

recording of their ward to look at<br />

how they worked.<br />

Karen Morrow, practice scholar,<br />

said: “<strong>The</strong> great thing about the<br />

initial part of the exercise is that<br />

while you are working, you don’t<br />

always see what is in front of you<br />

and even if you do, you may not<br />

have the time to do anything<br />

about it.<br />

“But even sitting down and<br />

having the opportunity to discuss<br />

how you work can identify<br />

small changes that can save a lot<br />

of time.<br />

“It is vital to ensure that every<br />

member of staff on the ward<br />

is able to have input into raising<br />

concerns and identifying<br />

solutions.<br />

“This means that by working as<br />

team, they can find the best<br />

solutions to problems.”<br />

One of the key elements of the<br />

programme was to make sure<br />

that all staff were aware of the<br />

changes and were told what was<br />

happening and when. Over a<br />

12-week period, the group<br />

worked with many tools, such as<br />

route by walking about (RBWA),<br />

spaghetti diagrams, process<br />

and value stream mapping,<br />

3Cs (concern, cause and<br />

counter measure) and 5S (sort,<br />

set, shine, standarise and<br />

sustain) to identify concerns<br />

and frustrations on the ward.<br />

Karen added: “Staff were then<br />

able to organise their own ward,<br />

providing them with an<br />

improved ‘fit for purpose’ area<br />

that not only reduced their<br />

amount of motion in any<br />

one procedure, but also enabled<br />

them to want to make decisions<br />

that affect their daily<br />

working routines.”<br />

One key improvement<br />

involved escorting patients to<br />

X-ray, which had been identified<br />

as a four-hour process.<br />

Not only did this affect the<br />

patient’s experience, but it<br />

meant that the ward was short of<br />

a member of staff throughout<br />

this process.<br />

By working together with<br />

portering and medical, ward<br />

and X-ray staff, this is now a<br />

streamlined 40-minute process.<br />

LEADING THE WAY: divisional nurse<br />

director Joan James (centre) visited<br />

staff at Hairmyres to see how they had<br />

implemented Leading Better Care<br />

It is<br />

vital to<br />

ensure every<br />

member of<br />

staff on the<br />

ward is able<br />

to have input<br />

into raising<br />

concerns and<br />

identifying<br />

solutions”<br />

We are working in a<br />

much more organised<br />

ward, which saves a lot of<br />

time” Kate Blake, staff nurse, ward 15, Hairmyres<br />

Real benefits for all<br />

LEADING Better Care is<br />

one of the initiatives <strong>NHS</strong><br />

<strong>Lanarkshire</strong> is using to<br />

improve patient care.<br />

<strong>The</strong> project includes<br />

reviewing the role of the<br />

senior charge nurse and<br />

Releasing Time to Care.<br />

Work has been<br />

ongoing within different<br />

sites and results are<br />

already showing that<br />

staff and patients have<br />

seen real improvements<br />

in how care is delivered.<br />

Initial evaluation has<br />

also demonstrated that<br />

implementing Releasing<br />

Time to Care has improved<br />

staff morale.<br />

Releasing Time to Care<br />

is about making sure that<br />

patient care is:<br />

q safe<br />

q effective<br />

q patient-centred<br />

q timely<br />

q efficient<br />

q equitable.<br />

And it makes sure that<br />

senior charge nurses are<br />

“guardians of quality”.<br />

Using the productive<br />

ward programme it makes<br />

sure that the ward is<br />

organised to free up staff<br />

so they can spend as<br />

much time as possible<br />

with patients.<br />

Early indicators show<br />

that both staff and patients<br />

are seeing the benefits of<br />

the programme.<br />

Leading Better Care is<br />

being led by a steering<br />

group with four separate<br />

sub-groups delivering<br />

elements of the<br />

programme.<br />

<strong>The</strong> sub groups are<br />

education, data to<br />

improve quality,<br />

implementation and<br />

communication.


12<br />

the<strong>Pulse</strong> LOCAL/DISTRICT/PARTNERSHIP SEPTEMBER/OCTOBER <strong>2009</strong><br />

EVEN MORE HELP<br />

FOR NEW MUMS<br />

Wishaw General’s breastfeeding support team is<br />

helping mothers give their babies the best start in life<br />

– and it doesn’t stop once they leave the hospital.<br />

Advice is just a phone call away, any time, day or night<br />

SUPPORT: Wishaw General<br />

Hospital’s breastfeeding<br />

support worker Margaret<br />

Thompson, with Mandy<br />

McIlvaney and her new born<br />

son Kaiden James McIlvaney<br />

NEW mums and visitors to<br />

Wishaw General Hospital who<br />

want to breastfeed can expect<br />

even more support.<br />

A new breastfeeding support<br />

team has been working in<br />

Wishaw’s maternity unit since<br />

March this year.<br />

<strong>The</strong> team aims to support<br />

anyone who wants to breastfeed<br />

through a number of measures,<br />

including making people aware of<br />

the breastfeeding rooms<br />

throughout the hospital, along<br />

with its established baby<br />

changing facilities.<br />

<strong>The</strong> facilities are available to<br />

anyone who wants a comfortable,<br />

quiet and private place to<br />

breastfeed or for a staff member<br />

who has returned to work and<br />

needs to express their breastmilk.<br />

Steps are being taken to give<br />

extra support to mums who wish<br />

to breastfeed and they auger well<br />

as the hospital works towards<br />

stage two of the UNICEF Baby<br />

Friendly Initiative Award.<br />

New breastfeeding support<br />

worker Margaret Thompson said:<br />

“I work under the supervision of<br />

midwives and support them to<br />

provide care for breastfeeding<br />

mothers.<br />

“This ensures that each woman<br />

who chooses to breastfeed has an<br />

individual plan of care and is given<br />

consistent advice and support.<br />

“This provides new mums and<br />

babies with some extra support<br />

and assistance while they are<br />

learning to breastfeed.<br />

“<strong>The</strong> breastfeeding support team<br />

also provides a 24/7 helpline that<br />

Make mothers<br />

feel welcome<br />

THERE are a number of baby changing and<br />

baby feeding facilities in <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

three acute hospitals (see right).<br />

Should any member of the public ask a staff<br />

member the whereabouts of baby changing or<br />

breastfeeding rooms, they should be:<br />

q Made to feel welcome and told that they<br />

are welcome to breastfeed anywhere in<br />

the hospital<br />

q If they wish a private area, be directed to<br />

this area<br />

q Directed to any of the baby changing<br />

facilities listed on the right, if they request this.<br />

women can contact after they are<br />

transferred home.”<br />

New mum Mandy McIlvaney<br />

from Lanark welcomed the breastfeeding<br />

rooms and the new<br />

support worker position.<br />

She said: “I think breastfeeding<br />

rooms are a really good idea<br />

because some people do prefer<br />

some privacy when they’re<br />

breastfeeding and this gives them<br />

that option.<br />

“A support worker like Margaret<br />

is also very useful as she is able<br />

to give new mums such as myself<br />

good advice just at the time you<br />

need it.”<br />

Wendy Drysdale, infant feeding<br />

development midwife, said: “We<br />

welcome women to breastfeed<br />

their child, when required, at any<br />

of <strong>NHS</strong> <strong>Lanarkshire</strong>’s premises,<br />

but we recognise that some<br />

women in the early days when<br />

learning to breastfeed may require<br />

a more private place.<br />

“Any mother wishing to<br />

breastfeed her child in private<br />

should be directed to the designated<br />

private facility by a member<br />

of staff.”<br />

She added: “Like Wishaw,<br />

Hairmyres Hospital also provides<br />

the facility to breastfeed in private<br />

and Monklands is in the process of<br />

identifying an area.<br />

“<strong>The</strong>se two sites also plan to<br />

alert patients and visitors to their<br />

availability.”<br />

<strong>The</strong> breastfeeding support<br />

team’s 24-hour helpline number is<br />

01698 361100, or you can page 139.<br />

Baby rooms at acute hospitals<br />

MONKLANDS<br />

q Main Entrance<br />

Baby Changing – Female Disabled WC<br />

q Main Entrance<br />

Baby Changing – Male Disabled WC<br />

q Outpatients<br />

Baby Changing – Female WC<br />

q X-Ray<br />

Baby Changing – Unisex WC<br />

q A&E<br />

Baby Changing – Unisex WC<br />

q Ward 3<br />

Baby Changing – Unisex WC<br />

WISHAW<br />

q Adjacent to main stairs, next to<br />

Spiritual Sanctuary<br />

Baby Changing Room Level 1<br />

q Adjacent to A&E Reception<br />

Baby Changing Room Level 1<br />

q Adjacent to Outpatient B waiting area<br />

Baby Changing and Feeding Room Level 1<br />

q Maternity Scan Level 2<br />

Baby Changing Room<br />

q Ward 23 Level 2<br />

Baby Feeding Room – Staff, Patients, Public<br />

q Neonatal Unit Level 2<br />

Baby Feeding Room – Mothers<br />

HAIRMYRES<br />

q Adjacent to A&E<br />

Reception<br />

Baby Changing/<br />

Feeding Room<br />

q Adjacent to<br />

Radiology Reception<br />

Baby Changing Room at Atrium<br />

q Adjacent to Radiology Reception<br />

Baby Feeding Room at Atrium<br />

q Adjacent to Day Surgery Reception<br />

Baby Changing Room<br />

q Adjacent to Maternity Day Assessment<br />

Baby Changing Room


the<strong>Pulse</strong><br />

SEPTEMBER/OCTOBER <strong>2009</strong> LOCAL/DISTRICT/PARTNERSHIP<br />

13<br />

In brief…<br />

Huge thanks for<br />

TV donation<br />

PATIENTS at Coathill Hospital<br />

are enjoying their favourite films<br />

and sporting events on state-ofthe-art<br />

screens thanks to the<br />

Airdrie and District Round Table.<br />

<strong>The</strong> group donated £1000 to<br />

the hospital’s Glenmore Unit.<br />

This money was used for three<br />

top-of-the-range televisions,<br />

which have delighted patients.<br />

Ward manager Lesley<br />

McCreaddie, from Wishaw,<br />

said: “This was an absolutely<br />

brilliant gesture.”<br />

Colin Williams, chairman of<br />

the Airdrie and District Round<br />

Table (ADRT), said: “We’ve a long<br />

history of working with the <strong>NHS</strong><br />

and were delighted we could<br />

help Coathill Hospital.”<br />

Brief ways to get<br />

the point across<br />

EVERY healthcare contact is a<br />

health improvement opportunity.<br />

You can make the most of<br />

this chance through brief<br />

intervention training.<br />

Brief interventions are short,<br />

structured conversations which<br />

seek to empower people to<br />

improve their own health.<br />

Trainer Sarah Welsh will<br />

provide generic brief<br />

intervention training for<br />

community planning partners,<br />

including voluntary sector and<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> staff.<br />

She said: “Brief intervention is<br />

a process that can be learned<br />

and used by practitioners to<br />

identify readiness for change<br />

in individuals and to help<br />

motivate and support health<br />

behaviour change.<br />

“It can also help address<br />

health behaviour problems at an<br />

early stage and facilitate referral<br />

of more serious cases.”<br />

Generic brief intervention<br />

training is now available for<br />

<strong>NHS</strong> staff and community<br />

planning partners.<br />

To find out more, visit the<br />

brief intervention training<br />

page on FirstPort (quick links) or<br />

call 01698 377651.<br />

HAPPY TO HELP: Volunteers Derek Howie<br />

and Phyllis Robertson provide an essential<br />

service helping people travel to and from<br />

the Kilbryde Hospice in East Kilbride<br />

Rewarding work<br />

Volunteers set to help patients and staff in a range of new ways<br />

VOLUNTEERING in <strong>Lanarkshire</strong><br />

is getting bigger and better, and<br />

staff are being asked to suggest<br />

new areas where volunteers<br />

could participate.<br />

Volunteers have been helping<br />

patients and staff in the <strong>NHS</strong> for<br />

years, but in <strong>Lanarkshire</strong> their roles<br />

have been limited to community care.<br />

Part of <strong>Lanarkshire</strong>’s new action<br />

plan for volunteering includes identifying<br />

suitable opportunities for<br />

volunteers in the acute hospitals.<br />

This could mean ensuring visitors<br />

wash their hands before entering a<br />

ward area or simply sitting with<br />

patients and chatting to them while<br />

they are in hospital.<br />

Katrina Murray, volunteer services<br />

manager, said: “This is a new development<br />

for volunteering in<br />

<strong>Lanarkshire</strong> and we hope it will<br />

generate a lot of interest.<br />

“We would be really keen to hear<br />

from staff in the acute hospitals<br />

about where volunteers would be<br />

useful. It is really important to get<br />

the roles right so volunteers find the<br />

work rewarding and they are able to<br />

support both staff and patients.”<br />

For example, <strong>Lanarkshire</strong> is<br />

looking for volunteers to become flu<br />

buddies, which are an important part<br />

of the pandemic flu plan. Volunteers<br />

would help isolated people by<br />

making sure that they have medicine<br />

and food while they are ill.<br />

As part of the development of<br />

volunteering, <strong>Lanarkshire</strong> is also<br />

working towards Investing In<br />

Volunteers.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> has already met<br />

most of the 10 standards, but we are<br />

still working on:<br />

q Developing a handbook for<br />

volunteers<br />

q Developing a range of policies for<br />

volunteers<br />

q Developing risk assessments for<br />

volunteer roles.<br />

<strong>The</strong> assessment process has been<br />

ongoing throughout August with<br />

staff and volunteers being<br />

interviewed by assessors. <strong>The</strong> results<br />

of the final assessment will be<br />

known later in the year.<br />

If you have any suggestions for<br />

areas where volunteers could help<br />

patients, particularly within the acute<br />

hospitals, contact Katrina Murray on<br />

01236 707796/707797 or email<br />

katrina.murray@lanarkshire.scot.nhs.uk<br />

TOP TOILETRIES: Charge nurse Jan Miller (far right) with (from left) colleague<br />

Allison McKenna, and Christine Harris and Lisa McShane of Women’s Aid<br />

Designer donations delight Women’s Aid<br />

A WOMEN’S Aid group issued a big<br />

thank you to the accident and emergency<br />

(A&E) staff at Wishaw<br />

General Hospital.<br />

<strong>The</strong> Motherwell and District<br />

group paid tribute to the staff after<br />

they filled a basket with items<br />

such as toiletries, perfume and<br />

handbags to give to the women who<br />

the group helps.<br />

<strong>The</strong> basket was left out by<br />

Wishaw General A&E charge nurse<br />

Jan Miller after she learned of the<br />

desperate plight faced by many of<br />

the women who seek refuge from<br />

violent and aggressive partners.<br />

Jan said: “We have a domestic<br />

violence group within the A&E<br />

department, which aims to raise<br />

awareness of the issue among staff<br />

to help us identify and support<br />

women who may be in A&E as the<br />

result of abuse.<br />

“At a recent meeting a Women’s<br />

Aid worker told us how many of the<br />

women who turn to them for help<br />

often have absolutely nothing when<br />

they arrive as they’ve been forced<br />

to flee at short notice. I put an old<br />

basket I had in the staff room and<br />

asked staff to make a donation.<br />

“<strong>The</strong> response was absolutely<br />

fantastic and in only two weeks, the<br />

basket was overflowing with<br />

donations. As well as toilet bags and<br />

toiletries, there were also items<br />

such as designer perfume, hair dye<br />

and hair clasps.”<br />

Christine Harris from Motherwell<br />

and District Women’s Aid said: “I<br />

really want to thank the staff for this.<br />

“It’s good to be able to give the<br />

women some basic toiletries and<br />

cosmetics to help them get back on<br />

their feet. It also helps them rebuild<br />

their self-esteem, which for some<br />

can be very low after they’ve<br />

suffered years of abuse.”<br />

One in four women will be<br />

victims of physical, verbal or mental<br />

abuse at some stage in their lives.<br />

Motherwell and District Women’s<br />

Aid is on 01698 321000.


14<br />

the<strong>Pulse</strong> LOCAL/DISTRICT/PARTNERSHIP SEPTEMBER/OCTOBER <strong>2009</strong><br />

Project<br />

targets<br />

young<br />

smokers<br />

A NEW project aims to reduce the<br />

number of young people smoking in<br />

<strong>Lanarkshire</strong>.<br />

<strong>The</strong> Bellshill locality launched its<br />

new Youth Smoking Cessation/<br />

Education and Prevention initiative<br />

in August.<br />

Maureen Allan, public health nurse<br />

and the project’s lead, said: “<strong>The</strong> idea<br />

is to work with local youth groups,<br />

such as the YMCA, Focus Youth Project<br />

(Viewpark), and schools to reduce the<br />

number of young people smoking.<br />

“<strong>The</strong>se groups already engage with<br />

young people and are ideally placed<br />

to discuss with them the realities of<br />

what smoking can do to your health.<br />

“<strong>The</strong> project will equip all multiagency<br />

staff who are in contact with<br />

young people with the necessary skills<br />

and knowledge for delivering<br />

information on smoking cessation.<br />

“We received funding from the<br />

Queens Nursing Institute, and the<br />

project will help build closer<br />

relationships with these local groups.”<br />

<strong>The</strong> key aims of the project are to:<br />

q Provide a confidential service<br />

q Stimulate and enable young people<br />

to challenge their own perception<br />

of health<br />

q Provide health information<br />

about smoking<br />

q Provide a holistic approach<br />

q To find out young people’s<br />

views on smoking, drugs, alcohol,<br />

physical activity, mental health<br />

and nutrition<br />

q To reduce the number of young<br />

people smoking.<br />

Attending a launch event at<br />

the Bellshill Community Health<br />

Clinic were representatives<br />

from the local YMCA, Focus<br />

Youth Project, Community<br />

Learning Development, and<br />

school-based community workers.<br />

<strong>The</strong> Queen’s Nursing Institute’s<br />

funding was also used to buy three<br />

fully equipped resource boxes<br />

containing smoking visual aids and<br />

professionally printed diaries.<br />

<strong>The</strong>se were given to the local youth<br />

partners to aid the delivery of their<br />

smoking prevention/education group<br />

work within Bellshill locality.<br />

Making us better<br />

Meet Valerie and Evelyn, two people using<br />

patient feedback to improve our services<br />

COMMUNICATORS:<br />

Valerie Costello, left,<br />

and Evelyn Anderson<br />

provide support for<br />

patients who want to<br />

raise issues about the<br />

care they received<br />

from <strong>NHS</strong> <strong>Lanarkshire</strong><br />

PERFECT patient care is always<br />

the aim of <strong>NHS</strong> <strong>Lanarkshire</strong><br />

staff, but help is at hand when<br />

things do not go to plan.<br />

Valerie Costello and Evelyn<br />

Anderson work with the<br />

Independent Advice and Support<br />

Service (IASS), which is part of<br />

the <strong>Lanarkshire</strong> Citizens<br />

Advice Bureaux.<br />

<strong>The</strong>y provide support and advice<br />

for patients who feel the care they<br />

received fell short of the high<br />

standards <strong>NHS</strong> <strong>Lanarkshire</strong> set.<br />

Valerie said: “<strong>NHS</strong> <strong>Lanarkshire</strong><br />

wants to hear feedback from<br />

patients so it can ensure it’s<br />

providing the best possible care.<br />

“If patients don’t engage in that<br />

communication, then it’s difficult<br />

for the health board to change<br />

anything.<br />

“People need to be active in their<br />

own healthcare and learn that it’s<br />

okay to question what their doctor<br />

or nurse tells them.”<br />

IASS can also help people<br />

access local health services and<br />

provide advice on issues such as<br />

housing, benefits, employment<br />

and debt.<br />

Evelyn added: “We provide<br />

support to people to raise<br />

issues they have with <strong>NHS</strong><br />

<strong>Lanarkshire</strong>.<br />

“Not only does this help<br />

patients, it helps <strong>NHS</strong><br />

<strong>Lanarkshire</strong> identify any areas<br />

where improvements can be<br />

made, where extra training may<br />

be required or when processes<br />

should be changed.”<br />

<strong>The</strong> IASS aims to resolve issues<br />

locally and many concerns are<br />

resolved by Valerie and Evelyn<br />

simply making staff aware of them.<br />

However, they also offer advice<br />

and assistance in making more<br />

formal complaints and work closely<br />

with <strong>NHS</strong> <strong>Lanarkshire</strong>’s complaints<br />

managers to resolve problems<br />

positively.<br />

Shona Welton, <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s head of patient<br />

affairs, said: “<strong>The</strong> IASS service is<br />

completely independent of the<br />

health board but we work closely<br />

together to answer people’s questions<br />

as best we can.”<br />

Evelyn said: “We’re not on<br />

anybody’s side. If a patient wants<br />

to raise an issue with the <strong>NHS</strong>, then<br />

we will help them do that.<br />

“But we will also advise<br />

someone if their expectations<br />

are unrealistic.<br />

“Often just by finding out why<br />

something was done or why they<br />

received or didn’t receive a<br />

particular treatment puts the<br />

patient’s worries at ease.”<br />

Valerie added: “<strong>NHS</strong> <strong>Lanarkshire</strong><br />

staff can also refer patients to<br />

ourselves or to the citizens advice<br />

bureaux for help on benefits.”<br />

People can access the IASS through<br />

their local citizens advice bureau,<br />

or by contacting Valerie on 01555 664301<br />

or valcostello@clydesdalecab.cas<br />

online.org.uk or Evelyn on 01236 429338,<br />

or evelynanderson@coatbridgecab.<br />

casonline.org.uk<br />

It was a marvellous night for a MoonWalk!<br />

COLLEAGUES from across <strong>NHS</strong> <strong>Lanarkshire</strong><br />

pulled on their walking boots to raise<br />

thousands of pounds through the<br />

Edinburgh MoonWalk.<br />

Walking 26.2 miles, the teams raised<br />

tremendous sums to help the fight<br />

against breast cancer.<br />

Pictured (far right) are the team from<br />

Wishaw Health Centre, who raised £2000.<br />

Also pictured are staff from the<br />

Community Mental Health Team for Older<br />

Adults in Hamilton and ward staff from<br />

Udston Hospital who completed the<br />

MoonWalk and raised £3000.<br />

Both teams thanked their colleagues,<br />

friends and family for their support and<br />

generous donations.<br />

£3000<br />

raised!<br />

PRETTY IN PINK: Community Mental Health Team for Older<br />

Adults in Hamilton and ward staff from Udston Hospital joined<br />

forces for the walk. <strong>The</strong> team members were: Ann Michelle Skilling, Elizabeth Leavy,<br />

Rosie McKenzie, Emma Main, Kay Mullen, Christine Johnston, Geraldine Martin,<br />

Helen McTear, Sheila Robertson, Dianne Clifton, Gillian Leavy, Maureen Dunn, Lynn<br />

Dunsmuir, Stephanie Alexander, Debbie McMillan and Dianne Alexander<br />

£2000<br />

raised!<br />

EVENING GLAMOUR: (from left) Jackie McDonald, Sharon Clark, Jennifer<br />

Rutherford, Ellen Chalmers and Janet Bow from Wishaw Health Centre


the<strong>Pulse</strong><br />

SEPTEMBER/OCTOBER <strong>2009</strong> TOP HEALTH ISSUES<br />

15<br />

Media Watch<br />

<strong>The</strong> <strong>Pulse</strong> takes a look at<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> in the headlines…<br />

REDUCING RISKS<br />

YOUR health and safety is<br />

a key priority for <strong>NHS</strong><br />

<strong>Lanarkshire</strong> – make sure it is<br />

a priority for you too.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> is looking<br />

to build on existing health and<br />

safety initiatives to further<br />

improve our practices.<br />

To do so, it is vital all staff<br />

ensure they are aware of the<br />

relevant policies and that they<br />

occupational health, said:<br />

“Health and safety within<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> has been<br />

improved over the last few<br />

years and we wish this trend<br />

to continue.<br />

“<strong>The</strong> key to ensuring the<br />

health and safety of everyone<br />

within <strong>NHS</strong> <strong>Lanarkshire</strong> is to<br />

make sure staff know how to<br />

minimise their own and<br />

policies, should also be easily<br />

available.”<br />

Various health and safety<br />

policies are on FirstPort.<br />

<strong>The</strong>se include policies on<br />

moving and handling,<br />

Prevention and Management<br />

of Violence and Aggression<br />

(PaMoVA), employee bloodborne<br />

virus infection, stress at<br />

work and working alone.<br />

take advantage of the health patients’ risks.”<br />

and safety training opportunities<br />

“Details on how to access To assess these policies, go to<br />

available.<br />

Dr Ewan Macdonald, <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s director of<br />

relevant training, and information<br />

on the health board’s<br />

various health and safety<br />

the quick links section of<br />

FirstPort and choose Ratified<br />

<strong>NHS</strong>L HR Policies.<br />

How to stay safe<br />

Violence and aggression<br />

Violence and aggression<br />

towards any healthcare staff is<br />

unacceptable.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> has a<br />

Prevention and Management of<br />

Violence and Aggression<br />

(PaMoVA) Policy to keep all<br />

staff as safe as possible.<br />

Under the policy, managers<br />

are required to carry out risk<br />

assessments in all work areas<br />

to identify any risks to staff.<br />

Staff are responsible for<br />

reporting all incidents,<br />

including near misses, to<br />

their line manager.<br />

Training in the prevention and<br />

management of violence and<br />

aggression is also available.<br />

Visit the PAMOVA page of<br />

FirstPort, within the<br />

Corporate Services section.<br />

Fire safety<br />

Fire safety is the responsibility<br />

of everyone within <strong>NHS</strong><br />

<strong>Lanarkshire</strong>.<br />

Every premise must have a<br />

Fire Risk Assessment carried<br />

out and any hazards identified.<br />

Measures must then be<br />

taken to remove or minimise<br />

the risks identified.<br />

All employees should be<br />

given relevant information of<br />

these risks and sufficient<br />

instruction and training on<br />

how to ensure their own safety<br />

and the safety of others in<br />

the building.<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>’s Fire Policy<br />

is available on First Port, under<br />

Staff Information/<br />

Miscellaneous Items.<br />

For more information on fire<br />

safety and training, visit the<br />

Fire Safety section within the<br />

SALUS page on FirstPort or call<br />

01236 438179.<br />

Needlesticks/accidental<br />

exposure to blood/body fluids<br />

Anyone accidentally exposed to<br />

blood or body fluids, including<br />

needlestick, should follow the<br />

guidelines in Section G of the<br />

Control of Infection manual.<br />

First Aid should be carried out<br />

and appropriate action taken.<br />

When using sharps, never<br />

leave them lying around; walk<br />

about with unguarded sharps;<br />

or keep syringes with needles<br />

attached in your pocket.<br />

TAKE RESPONSIBILITY: our health<br />

and safety record is improving<br />

Always request assistance<br />

with uncooperative patients;<br />

and take a sharps’ container<br />

to the place you use the<br />

sharp and dispose of sharps<br />

immediately after use into<br />

the approved container.<br />

<strong>The</strong> guidelines are available<br />

at the bottom of the<br />

Healthcare Associated Infections’<br />

page on FirstPort, which can be<br />

found under the links section.<br />

Control books<br />

<strong>The</strong> Control Book is the system<br />

used within <strong>NHS</strong> <strong>Lanarkshire</strong> to<br />

control health and safety.<br />

<strong>The</strong> book is maintained by all<br />

relevant line managers and<br />

should provide information on<br />

the risks and control measures<br />

associated with work activities.<br />

All staff should make<br />

themselves aware of the<br />

information contained in<br />

the Control Book as soon<br />

as possible.<br />

You have a responsibility<br />

to ensure you take reasonable<br />

care of yourself and others<br />

who may be affected by<br />

your actions.Currently, one<br />

third of books are audited<br />

annually but it is proposed<br />

that all books will be audited<br />

each year.<br />

Pharmacy in award win<br />

for speedy service<br />

New health<br />

centre is in<br />

great shape<br />

e<br />

Airdrie and Coatbridge<br />

Advertiser<br />

BBC Radio Scotland was just one<br />

of the many media outlets<br />

that highlighted <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

innovative bowel screening campaign,<br />

launched in August.<br />

<strong>The</strong> health board signed up members<br />

of the public to become volunteer<br />

champions who will visit local<br />

community groups and explain why<br />

taking the test is so important.<br />

<strong>The</strong> national radio station broadcast<br />

interviews from the launch event, held at<br />

a Hamilton Bowling Club.<br />

<strong>The</strong> Evening Times and East Kilbride<br />

News were among the newspapers also<br />

reporting the campaign.<br />

e<br />

TWO new policies were launched to<br />

improve the public’s experience<br />

when contacting <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

<strong>The</strong> <strong>Lanarkshire</strong> Extra, Wishaw Press,<br />

East Kilbride News and Airdrie and<br />

Coatbridge Advertiser were among the<br />

newspapers that reported the<br />

introduction of the health board’s<br />

Customer Care Policy and Standards, and<br />

a Guide to Written Communications.<br />

SHARE YOUR STORIES<br />

Evening Times<br />

Cancer<br />

support<br />

group<br />

set up<br />

e<br />

Wishaw Press<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> launched a<br />

new support group for people<br />

with lung cancer.<br />

<strong>The</strong> Evening Times, Wishaw Press,<br />

Hamilton Advertiser, <strong>Lanarkshire</strong> World<br />

and the other local newspapers<br />

celebrated this new initiative.<br />

e<br />

<strong>The</strong> Evening Times, Wishaw<br />

Press and <strong>The</strong> Extra reported<br />

that Wishaw General’s pharmacy<br />

dispensary won a national award<br />

after slashing the time it takes to<br />

issue prescriptions.<br />

e<br />

<strong>The</strong> progress of Coatbridge’s new<br />

health and community centre was<br />

celebrated on the pages of the Airdrie<br />

and Coatbridge Advertiser.<br />

e<br />

<strong>The</strong> Wishaw Press reported on <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s Wishaw locality’s<br />

new anti-smoking initiative.<br />

All parents and guardians of primary<br />

school pupils will be asked to sign a<br />

pledge that they will not smoke around<br />

their kids.<br />

q Has a patient or visitor gone out of their way to praise you?<br />

q Is there a new service in your department you are proud of?<br />

Contact the communications department on 01698 245069/245077 and help us<br />

reflect the good news stories that happen within <strong>NHS</strong> <strong>Lanarkshire</strong> every day.


16<br />

the<strong>Pulse</strong> PEOPLE NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />

Julian is booking out<br />

ALL THE BEST: Carol<br />

holding grandson Ollie,<br />

and with daughter Julie<br />

and husband Jim, right,<br />

surrounded by friends<br />

and colleagues<br />

TRIBUTE TO CAROL<br />

AFTER 40 YEARS<br />

CHIEF dietitian Carol Anderson<br />

has retired after 40 years with the<br />

<strong>NHS</strong> in <strong>Lanarkshire</strong>.<br />

Carol, who began her career at<br />

Law Hospital in 1969, played a key<br />

role in increasing the role of<br />

dietetics in mental health services<br />

within <strong>Lanarkshire</strong>.<br />

Colleagues wished her good<br />

luck at a farewell bash in<br />

Hartwoodhill Hospital.<br />

Carol, chief dietitian in mental<br />

health, based at the Wishaw<br />

Resource Network, said: “It’s been a<br />

privilege to work with so many great<br />

people. <strong>The</strong>y’re not just colleagues,<br />

they’re my friends and they’ve made<br />

my work very enjoyable.”<br />

Carol began as a basic grade<br />

dietitian at Law before being<br />

promoted to senior II dietitian,<br />

covering Law and the William<br />

Smellie Unit. In 1989, she took up<br />

a post at Hartwood Hospital to<br />

develop a specialist dietetic service<br />

for mental health.<br />

During this time she became<br />

involved in the Getting Better Together<br />

and Huntington’s Association Advisory<br />

and Carers groups.<br />

In 2000, Carol moved to Wishaw,<br />

when mental health services were<br />

further expanded into the community.<br />

She has had many successes with<br />

her clients and particularly enjoyed her<br />

role working with eating disorders.<br />

Lis Lawson, service development<br />

manager mental health, Bellshill<br />

locality, said: “Carol has played a<br />

major part in increasing the profile<br />

of dietetics in mental health and<br />

developing the service.<br />

“Those of us who know her will be<br />

well aware of her dedication and<br />

enthusiasm for her patients, her<br />

profession, mental health, <strong>NHS</strong><br />

<strong>Lanarkshire</strong> and life in general. It<br />

has been a privilege to work with<br />

Carol and we wish her all the best.”<br />

Carol will be spending more time<br />

with her family, including grandson<br />

Ollie, daughter Julie and husband Jim,<br />

as well as cooking, gardening<br />

and socialising.<br />

She will certainly not be stuck for<br />

things to do in her spare time with<br />

plans to build an eco-house.<br />

FAREWELL: from left,<br />

Maureen Graham,<br />

Amanda Minns,<br />

Julian Hodgson,<br />

Grant Donaghy, Jim<br />

Rae and Lisa Mclaren<br />

LIBRARIAN Julian Hodgson will<br />

be sadly missed by colleagues<br />

following his retirement after<br />

27 years with <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

Having joined the health service<br />

in 1982 as a part-time medical<br />

librarian, covering Law and<br />

Hartwood, Julian’s most recent<br />

post was at the Alistair MacKenzie<br />

Library at Wishaw General.<br />

Amanda Minns, library services<br />

manager, said: “Julian is<br />

synonymous with the library<br />

service in <strong>Lanarkshire</strong>.<br />

“Many staff, past and present,<br />

automatically link Julian’s friendly<br />

Mike shall have music<br />

CONSULTANT Anaesthetist Dr Mike<br />

Inglis is retiring from Monklands<br />

Hospital on 1 November.<br />

To celebrate his time with <strong>NHS</strong><br />

<strong>Lanarkshire</strong>, and to wish him well<br />

for the future, a dinner is being held<br />

on Saturday 24 <strong>October</strong> in the<br />

private dining room at the Abode<br />

Hotel in Bath Street, Glasgow.<br />

A drinks reception at 7pm will<br />

be followed by dinner at 8pm, and<br />

face and excellent service with the<br />

library department.”<br />

Prior to joining the health<br />

service, Julian, from Lesmahagow,<br />

worked in librarian posts in<br />

Westminster Council, London<br />

School of Economics and<br />

Lambeth Council.<br />

In his most recent post, one of<br />

Julian’s major achievements was<br />

his contribution to the implementation<br />

of the <strong>NHS</strong>Scotland unified<br />

library management system.<br />

Julian, married to Pat with two<br />

daughters, thanked everyone for<br />

their kind wishes.<br />

then musical entertainment will<br />

be provided.<br />

<strong>The</strong> cost for the evening will be<br />

£50 per person with partners very<br />

welcome. Tickets must be paid for<br />

by 8 <strong>October</strong>.<br />

For more details, contact Linda<br />

Cameron, anaesthetic secretary<br />

or Vimty Muir, consultant anaesthetist,<br />

on 01236 712000.<br />

<strong>The</strong><br />

world<br />

awaits...<br />

SPEECH and language therapy<br />

specialist Morag McDade is off to<br />

see the world after retiring from<br />

<strong>NHS</strong> <strong>Lanarkshire</strong>.<br />

<strong>The</strong> mum of four daughters,<br />

three stepdaughters and grandmother<br />

to 14, will be visiting<br />

family in California and Australia.<br />

Morag, who was the clinical lead<br />

in learning impairment for<br />

<strong>Lanarkshire</strong> since 2000, retired<br />

after 16 years at Motherwell<br />

Health Centre.<br />

<strong>The</strong> Motherwell woman, who is<br />

married to Brian, said: “I’ve very<br />

mixed feelings about retiring.<br />

“I’m looking forward to having<br />

more time to spend with my family<br />

but I’ll also miss my colleagues and<br />

friends here at the health centre<br />

hugely. It never fails to amaze me<br />

that so many lovely and genuine<br />

people work in the same place.<br />

“I’ll be dropping back in as often<br />

as I can to see them all.”<br />

Everyone in the speech and<br />

language therapy department wishes<br />

Morag good luck for the future.<br />

She is pictured cutting her celebratory<br />

cake next to husband<br />

Brian and friends and colleagues.<br />

It never fails<br />

to amaze<br />

me that so many<br />

lovely and genuine<br />

people work in the<br />

same place. I’ll be<br />

dropping back in<br />

to see them all”<br />

<strong>The</strong> garden<br />

beckons<br />

for Roger<br />

ROGER Reid brought 37 years with the<br />

<strong>NHS</strong> in <strong>Lanarkshire</strong> to an end when<br />

he took early retirement.<br />

Based at Coathill Hospital, Roger, a<br />

property and support services<br />

department (PSSD) porter/driver,<br />

enjoyed a farewell tea on 30 June.<br />

He had worked at Law Hospital for<br />

19 years, followed by 14 years at<br />

Strathclyde Hospital, before moving<br />

to Coathill.<br />

Roger, pictured above fourth from<br />

right with his colleagues, is married<br />

with two girls and will be looking to<br />

spend more time enjoying his<br />

favourite hobby – gardening.<br />

Bert McNaughton, transport<br />

manager at Law Hospital, said: “We<br />

all wish Roger and his family a long<br />

and happy retirement.”


the<strong>Pulse</strong><br />

SEPTEMBER/OCTOBER <strong>2009</strong> COMPETITIONS/PUZZLES<br />

17<br />

Here comes<br />

Spinawina!<br />

Marilyn, who works in the South <strong>Lanarkshire</strong><br />

psychotherapy department, has helped<br />

invent a new game – and you can win it!<br />

A FANTASTIC new board game<br />

“Spinawina”, has been invented<br />

by <strong>NHS</strong> <strong>Lanarkshire</strong>’s Marilyn<br />

Neil with husband Douglas.<br />

Marilyn, from Carluke, works<br />

in the South <strong>Lanarkshire</strong><br />

psychotherapy department at<br />

Torrance House, Motherwell.<br />

<strong>The</strong> ingenious duo have created a<br />

revolutionary general knowledge<br />

board game which is sure to be a big<br />

hit this Christmas.<br />

And <strong>The</strong> <strong>Pulse</strong> has teamed up with<br />

Douglas and Marilyn to offer readers<br />

the chance to win two of these<br />

fantastic quiz games.<br />

Secretary Marilyn said: “It has<br />

been a long hard road developing<br />

the game, however, we’ve had a lot<br />

of fun on the way and hope people<br />

will love playing it.<br />

“Now that we’ve managed to<br />

produce it, we’re hoping the bigger<br />

manufacturers can take it to the next<br />

level under licence.<br />

“In this economic climate, board<br />

games are continuing to be popular<br />

with people looking for group entertainment<br />

at home, and at low cost.”<br />

Based on a travel theme,<br />

Spinawina’s patented idea, the<br />

spinner, replaces the use of dice and<br />

provides a novel and exciting way of<br />

playing the game.<br />

<strong>The</strong> idea is to use your transport<br />

peg on the spinner to reach your<br />

destination – the centre of the<br />

board – first.<br />

To do this, you need to answer<br />

questions correctly and collect your<br />

four tokens on route.<br />

<strong>The</strong>re are 14 question categories<br />

including music, films, science and<br />

nature, history, true or false, sport<br />

and TV.<br />

A kids’ section is also included so<br />

they can join in as well.<br />

Two special categories, “guys” and<br />

“dolls”, have also been included to<br />

add some fun and banter between<br />

the sexes.<br />

This means all the family have a<br />

chance to answer questions from<br />

their favourite category.<br />

Patents have been granted<br />

in Great Britain and the USA.<br />

It is available to buy online at<br />

www.Spinawina.com for £29.99,<br />

excluding postage and packaging.<br />

For a chance to win one of the<br />

two Spinawina games, answer this<br />

simple question:<br />

What replaces<br />

dice in the<br />

game Spinawina?<br />

Send your answers to Martin<br />

Stirling at Communications<br />

Department, Strathclyde Hospital,<br />

Airbles Road, Motherwell ML1 3BW<br />

by Friday 2 <strong>October</strong>. Alternatively<br />

email your answer to martin.stirling@<br />

lanarkshire.scot.nhs.uk with<br />

“Spinawina” as the subject.<br />

Remember to include your job title,<br />

place of work and a contact number.<br />

Big grin<br />

with a<br />

win!<br />

THREE lucky staff members got<br />

their hands on £100 of Boots<br />

vouchers after winning an oral<br />

health quiz.<br />

Morag Torrance, Orchard<br />

Medical Centre, won £50, while<br />

Pamela Warrington, Modyrvale<br />

Medical Centre, and Pamela<br />

TWO lucky <strong>Pulse</strong> readers enjoyed a<br />

day at the races after winning<br />

competitions in the last edition.<br />

q Amanda Shewan, charge nurse on<br />

ward 17 at Wishaw General Hospital,<br />

was able to take along nine of her<br />

SMILE: Pamela Warrington,<br />

Morag Torrance and Pamela<br />

Caldwell receive their prizes<br />

from Clare Malone<br />

Caldwell, Strathclyde Hospital,<br />

won £25 each.<br />

<strong>The</strong> quiz had been organised by<br />

Motherwell locality’s Health<br />

Working Lives Group to raise<br />

awareness of National Smile<br />

Month – which ran from 17 May-<br />

17 June.<br />

friends to Ayr race course for their<br />

famous Ladies’ Night on Saturday<br />

8 August.<br />

She correctly answered that<br />

William Hill sponsors the Ayr<br />

Gold Cup.<br />

Clare Malone, health promotion<br />

officer, said: “<strong>The</strong> group would<br />

like to thank all staff who took<br />

part and for our colleagues in oral<br />

health for supplying the quiz.<br />

“Look out for our next quiz<br />

coming soon with some more<br />

great prizes.”<br />

Ladies were winners at the races<br />

q Lesley Allison, a specialist<br />

paediatric dietician, based at<br />

Strathclyde Hospital, was the winner<br />

of our Hamilton Park Racecourse<br />

competition. She won two tickets to<br />

Ladies’ Night on 1 August.<br />

<strong>Pulse</strong> Sudoku<br />

Enter digits from 1 to 9 into the blank spaces. Every row must contain one<br />

of each digit. So must every column, and every 3x3 square.<br />

Get the solution on FirstPort.<br />

8 2 4<br />

6 8 5<br />

8 1 5<br />

9 5 7 6<br />

7 4 9 6 5<br />

6 8 7 3<br />

1 6 3<br />

6 9 2<br />

7 4 8


18<br />

the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />

Spotlight on care for older people<br />

ALMOST 200 people attended an<br />

event aimed at improving care for<br />

older people in <strong>Lanarkshire</strong>.<br />

Rising to the Challenge:<br />

Developing 21st Century Care for<br />

Older People was held in the<br />

Excelsior Stadium in Airdrie.<br />

Professionals from a variety of<br />

backgrounds, including health, social<br />

care and private care home services,<br />

attended the conference.<br />

<strong>The</strong> event was jointly supported<br />

by the older people’s directorate,<br />

the managed care network for<br />

older people and the practice<br />

development practitioner for<br />

older people.<br />

<strong>The</strong> main aims of the conference<br />

were to:<br />

q Improve the profile of older<br />

people’s services across <strong>Lanarkshire</strong><br />

q Showcase innovative practice in<br />

older peoples’ care<br />

q Highlight shared challenges and<br />

opportunities<br />

q Improve practice of staff providing<br />

care to older people<br />

q Develop networks of care across<br />

older people’s services<br />

q Improve staff knowledge.<br />

<strong>The</strong> day included some key<br />

presentations from expert speakers<br />

as well as workshops, market stalls<br />

and poster presentations.<br />

Key speakers on the day included<br />

Dr Marie Cerinus, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

director of nurses, midwives and<br />

allied health professionals, Professor<br />

Alasdair MacLullich, Royal College<br />

of Surgeons and Geriatricians, and<br />

Dr Sarah Mitchell, project manager,<br />

Scottish Government.<br />

Trudi Marshall, practice<br />

development practitioner for older<br />

adults, said: “<strong>The</strong> purpose of this<br />

POSITIVE FEEDBACK: delegates listened to speakers and attended workshops<br />

event was to provide a learning and<br />

networking opportunity for people<br />

with an interest in older people’s care<br />

across <strong>Lanarkshire</strong>.<br />

“<strong>The</strong>re was a fantastic turnout and<br />

the feedback we received was<br />

extremely positive.<br />

“I would like to thank the Ronald<br />

Miller Endowment Fund and its<br />

trustees for the support provided.”<br />

Boost for wellbeing<br />

TWO <strong>NHS</strong> <strong>Lanarkshire</strong> projects<br />

which aim to improve the health,<br />

safety and wellbeing of staff<br />

have been awarded funding of<br />

almost £180,000.<br />

An initiative to develop an online<br />

training package for the prevention<br />

and management of violence and<br />

aggression (PaMoVA) received<br />

£25,000 from the Scottish<br />

Government’s Working Well<br />

Challenge Fund.<br />

In addition, a project to help<br />

improve staff health and encourage<br />

personal development and lifelong<br />

learning received £152,800.<br />

In total, £1.5 million of funding for<br />

projects aimed at improving the<br />

health, safety and wellbeing of staff<br />

working in the <strong>NHS</strong> in Scotland<br />

were announced by Minister for<br />

Public Health Shona Robison<br />

during a speech at the <strong>NHS</strong>Scotland<br />

Event in June.<br />

Hugh Sweeney, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />

employee director, believes the<br />

funding will benefit the health board,<br />

staff and patients.<br />

He said: “<strong>NHS</strong> <strong>Lanarkshire</strong> puts a<br />

great emphasis on encouraging staff<br />

to continue their lifelong learning.<br />

“This brings benefits not just to<br />

the individuals themselves, but to the<br />

organisation as a whole and our<br />

patients who reap the benefits of a<br />

highly skilled, motivated and dedicated<br />

team of professional staff.”<br />

Jan Shand, PaMoVA manager,<br />

added: “Receiving this money will be<br />

a tremendous boost.<br />

“An online training system will<br />

provide another option for staff. It<br />

will help us provide refresher<br />

training and has the potential to<br />

provide basic training to some staff<br />

in the low-risk category.<br />

“<strong>The</strong> new system will help maximise<br />

the safety of staff and service users<br />

by offering flexible training options in<br />

the prevention and management of<br />

violence and aggression.<br />

“We’re hoping to implement the<br />

new system as soon as possible.”<br />

At the <strong>NHS</strong>Scotland Event,<br />

Ms Robison also paid tribute to the<br />

efforts of <strong>NHS</strong> staff throughout the<br />

recent H1N1 outbreak.<br />

She said: “<strong>The</strong> importance of<br />

public health has been brought into<br />

sharp focus by the recent outbreak<br />

of the H1N1 strain of flu and I would<br />

like to thank <strong>NHS</strong> staff in Scotland<br />

for their effective and swift response.<br />

“I am hugely encouraged by the<br />

work that is taking place to improve<br />

the health of Scotland’s people.<br />

“A healthier Scotland is a better<br />

Scotland and <strong>NHS</strong> staff are<br />

working on the front line in order to<br />

deliver this.<br />

“I am also delighted to be<br />

announcing the successful projects<br />

set to receive funding from the<br />

Working Well Challenge Fund.<br />

“Alongside existing initiatives,<br />

these will help to ensure that staff<br />

can continue to work towards our<br />

shared goal of improving the<br />

nation’s health in a safe working<br />

environment.”<br />

For a full list of the successful bids<br />

in the Working Well Challenge,<br />

visit: www.scotland.gov.uk<br />

Learning<br />

for life<br />

MORE than 160 staff attended <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s fifth annual Learning at Work<br />

Day in June.<br />

<strong>The</strong> event, held in the Ronald Miller<br />

Education Centre, highlights the advice,<br />

support and training opportunities available to<br />

the health board’s employees.<br />

Training manager Agnes Robb was pleased<br />

with the success of the day.<br />

She said: “<strong>The</strong> aim of the Learning at Work<br />

Day is to promote life-long learning, whether<br />

through academic courses or summer courses<br />

in various leisure pursuits, and to show <strong>NHS</strong><br />

<strong>Lanarkshire</strong> staff the opportunities and support<br />

available to them.<br />

“In addition to the information stalls, we had<br />

taster sessions – including one in sign<br />

language – and the feedback was very positive.<br />

“<strong>The</strong> day has grown over the previous five<br />

years and we’re already looking forward to an<br />

even bigger and better event next year.”<br />

Stalls for the Practice Development Centre,<br />

the library service, IT, SALUS and the Dalziel<br />

Centre were joined by external organisations,<br />

including the University of the West of<br />

Scotland, the Open University and Motherwell<br />

Football Club.<br />

Congratulations to the Learning at Work Day<br />

winners – Sheona Everett, who won the word<br />

search competition and £50 of Matalan<br />

vouchers, and raffle prize winners Catrina<br />

McQueen and Sam Hannah, who both won a<br />

basket of fruit courtesy of Serco.<br />

IN THE SLING OF IT: June Lee, moving<br />

and handling advisor, demonstrates the<br />

patient hoist to Jan Shand, Prevention<br />

and Management of Violence and<br />

Aggression (PaMoVA) manager, during<br />

the Learning at Work Day<br />

In brief…<br />

Discounts, offers<br />

and prizes at<br />

<strong>NHS</strong>247.com<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> staff can<br />

benefit from big discounts and<br />

great offers on <strong>NHS</strong>247.com<br />

Launched in July 2008, the site<br />

is the first online healthcare<br />

community for all <strong>NHS</strong> staff.<br />

<strong>NHS</strong>247 hosts the popular<br />

<strong>NHS</strong> Staff Discount scheme from<br />

hundreds of local and national<br />

businesses.<br />

You can let the <strong>NHS</strong>247<br />

team know if you want your<br />

favourite local businesses to<br />

be included by logging on<br />

to nhs247.com<br />

<strong>The</strong>re is also an <strong>NHS</strong><br />

employee of the month<br />

competition, where any<br />

member of staff can nominate<br />

a colleague.<br />

<strong>The</strong> winner receives a prize –<br />

typically a break for two in a four<br />

or five-star hotel.<br />

New competition prizes<br />

include a brand new car.<br />

<strong>NHS</strong>247 also carries a latest<br />

<strong>NHS</strong> news board which includes<br />

blogs, petitions and forums.<br />

To take advantage of these<br />

exclusive offers, <strong>NHS</strong><br />

employees need to register on<br />

www.nhs247.com which is<br />

completely free of charge.


the<strong>Pulse</strong><br />

SEPTEMBER/OCTOBER <strong>2009</strong> TRAINING<br />

19<br />

Famous five<br />

In<br />

Nurses are first in Scotland to graduate in advanced critical care<br />

FIVE <strong>NHS</strong> <strong>Lanarkshire</strong> staff are<br />

in line to become the first in<br />

Scotland to complete a new<br />

advanced nursing practice course.<br />

<strong>The</strong> advanced nurse practitioners<br />

in critical care (ANPC) will be the<br />

first critical care practitioners in<br />

Scotland to graduate with the award<br />

of postgraduate certificate in acute<br />

care at the University of the West<br />

of Scotland.<br />

<strong>The</strong> quintet was also present<br />

along with <strong>NHS</strong> <strong>Lanarkshire</strong><br />

anaesthetic practitioners and<br />

members of the hospital emergency<br />

care teams from the three acute<br />

sites, at an Anatomy Study Day held<br />

in Glasgow University’s anatomy<br />

department.<br />

Here the group met Dr Quentin<br />

Fogg, lecturer in anatomy and were<br />

accompanied by mentor and<br />

consultant anaesthetist Dr Veronica<br />

Watson.<br />

Martin Carberry, <strong>NHS</strong><br />

<strong>Lanarkshire</strong>’s nurse consultant in<br />

critical care, said: “It’s a fantastic<br />

achievement by the staff members.<br />

“We’re really proud that not only<br />

are we the first board in <strong>NHS</strong><br />

Scotland to invest in these innovative<br />

new roles, but they’ll be the first in<br />

Scotland to complete this postgraduate<br />

certificate too.”<br />

For further infomation, including<br />

the next available dates for the<br />

postgraduate certificate in acute care,<br />

contact Ann McQuarrie at the<br />

University of the West of Scotland<br />

on anne.mcquarrie@uws.ac.uk<br />

THE FIRST: (from left) Dr Veronica Watson, Christine Growney, Laura Armstrong,<br />

Dr Quentin Fogg, Audrey Jackson, Sara Elliott, Johan Campbell and Donna Ferraioli<br />

brief…<br />

e<br />

<strong>NHS</strong> <strong>Lanarkshire</strong> offers<br />

courses in moving and<br />

handling.<br />

<strong>The</strong> moving and handling<br />

advisors provide an advisory and<br />

training service to all employees<br />

of <strong>NHS</strong> <strong>Lanarkshire</strong>, for patient<br />

and non-patient handlers.<br />

Training courses are from three<br />

hours to two days in duration<br />

and content depends on the<br />

needs of the staff group.<br />

For further information,<br />

contact Sandra Sweeney, training<br />

co-ordinator at Coathill Hospital,<br />

on 01236 707721.<br />

e<br />

IT is essential for all staff<br />

working in the health<br />

service to take care of their<br />

personal safety and be aware of<br />

the safety of others. To reduce<br />

the risk of being a victim of<br />

unwanted aggression or violent<br />

behaviour, <strong>NHS</strong> <strong>Lanarkshire</strong><br />

provides Management of<br />

Aggression training for all staff.<br />

Please contact PaMoVA<br />

advisors on 01501 824547.<br />

Training Planner<br />

ORGANISATIONAL<br />

DEVELOPMENT<br />

q Induction Training<br />

Corporate Induction continues<br />

to be delivered each week<br />

around the four main training<br />

sites. Contact: Lorna Galloway<br />

01698 366765.<br />

OCTOBER<br />

q Equality and<br />

Diversity Programme<br />

A one-day course (9.30am-<br />

4.30pm) for supervisors, team<br />

leaders and managers. Various<br />

dates from <strong>September</strong> to<br />

December <strong>2009</strong>. Contact: Linda<br />

Firstbrook 01355 585485.<br />

q How Can I Help You?<br />

<strong>The</strong> half-day course covers the<br />

content of the Customer Care<br />

Policy and Standards, attitudes<br />

and behaviours, methods of<br />

communication, skills used in<br />

delivering a quality service,<br />

data protection and tips on<br />

de-escalating difficult<br />

situations.<br />

<strong>The</strong> training will be<br />

delivered on a phased basis<br />

within the organisation, and<br />

will be ongoing throughout<br />

the year. Contact: Elaine<br />

McGuinness 01698 366763.<br />

q Minute-Taking Skills<br />

<strong>The</strong> half-day course, morning<br />

or afternoon, will look at the<br />

theory and practice of taking<br />

effective and concise minutes.<br />

Contact: Agnes Robb 01698<br />

377790 or Sue Devine<br />

01698 377807.<br />

NOVEMBER<br />

q Facilitation Skills<br />

<strong>The</strong> one-day course (9.30am-<br />

4.30pm) is for anyone who<br />

facilitates groups and who<br />

needs to understand what<br />

facilitation is and what<br />

facilitators need to do to bring<br />

clarity to group tasks. Contact:<br />

Agnes Robb 01698 377790.<br />

q Management of<br />

Sickness Absence<br />

A training programme is<br />

currently being produced.<br />

Dates and times will be<br />

advertised on FirstPort.<br />

Contact: Elaine McGuinness<br />

01698 366763.<br />

q Recruitment and<br />

Selection Skills Programme<br />

A one-day course (9.30am-<br />

4.30pm) for supervisors, team<br />

leaders and managers working<br />

at Level 3 of the KSF G6 People<br />

Management Dimension.<br />

Various dates from <strong>September</strong><br />

to December <strong>2009</strong>. Contact:<br />

Elaine Logan 01236 713281.<br />

MEDICAL EDUCATION<br />

Contact: Tracey Murtagh 01698<br />

366521 or tracey.murtagh@<br />

lanarkshire.scot.nhs.uk<br />

OCTOBER<br />

q Senior Doctors:<br />

Microsoft Project<br />

2 Oct (full day), ITEC<br />

Integrations, Blantyre.<br />

q Basic Life Support<br />

21 Oct (2hrs in morning), Resus<br />

Training Room, Corporate<br />

Services Building, Monklands.<br />

q Assertiveness<br />

30 Oct, John Seymour Assoc,<br />

Ronald Miller Education<br />

Centre, Wishaw General.<br />

q Trainees FY2 Clinical<br />

Skills Training Week<br />

Week commencing 5 Oct.<br />

Training co-ordinator will<br />

contact trainees direct.<br />

q FY2 Generic Teaching<br />

Programme – Tutorial 1<br />

Dates TBC. Training<br />

co-ordinator will contact<br />

trainees direct.<br />

NOVEMBER<br />

q Senior Doctors:<br />

Equality & Diversity<br />

12 Nov (half day in morning).<br />

Training Room, Law House.<br />

<strong>The</strong> Cumulative Index of<br />

Nursing and Allied Health<br />

database has moved from<br />

OVID to EBSCO suppliers on<br />

the e-library. Each library is<br />

able to offer all staff affected<br />

by this change a one-hour<br />

refresher course on using this<br />

database. Contact your local<br />

librarian for booking.<br />

Library staff are happy to<br />

give group and one-to-one<br />

guidance on literature<br />

searching, using the e-library<br />

and reference works.<br />

Contacts: Amanda Minns<br />

(Hairmyres) 01355 585488/7<br />

Lisa McLaren (Wishaw<br />

General) 01698 366316<br />

Paul Herbert (Monklands)<br />

01236 712005<br />

Carol Hallesy (Law House)<br />

01698 377600/01<br />

Grant Donaghy (<strong>NHS</strong><br />

<strong>Lanarkshire</strong> HQ) 01698 281313.<br />

q Trainees: FY2 Clinical<br />

Skills Training Week<br />

16 Nov. Training co-ordinator<br />

will contact trainees direct.<br />

q FY2 Generic Teaching<br />

Programme – Tutorial 1<br />

Dates TBC. Training co-ordinator<br />

will contact trainees direct.<br />

HEALTH PROMOTION<br />

Contact: Ann Moss 01698<br />

245268 or ann.moss@<br />

lanarkshire.scot.nhs.uk<br />

OCTOBER<br />

q Smoking Cessation<br />

29 Oct, 9.30am-4.30pm,<br />

Law House.<br />

NOVEMBER<br />

q Smoking Cessation<br />

26 Nov, 9.30am-4.30pm,<br />

Law House.<br />

OCTOBER<br />

q Introduction to<br />

the e-library<br />

7 Oct, 2pm-4pm, Monklands.<br />

Contact: Paul Herbert.<br />

q Introduction to<br />

the e-library<br />

16 Oct, 9am-12pm, Wishaw<br />

General. Contact:<br />

Lisa McLaren.<br />

q Searching CINAHL<br />

13 Oct, 10am-noon,<br />

Monklands. Contact:<br />

Paul Herbert.<br />

q Searching CINAHL<br />

14 Oct, 3pm-5pm, Wishaw<br />

General. Contact:<br />

Lisa McLaren.<br />

q Using RefWorks<br />

22 Oct, 2pm-4pm, Monklands.<br />

Contact: Paul Herbert.<br />

q Using RefWorks<br />

6 Oct, 9am-11am, Wishaw<br />

General. Contact: Lisa McLaren.<br />

HEALTH & SAFETY<br />

Contact: Sandra Sweeney 01236<br />

707721 or sandra.sweeney@<br />

lanarkshire.scot.nhs.uk<br />

OCTOBER<br />

q Control Book<br />

9 Oct, 9.30am-4.30pm, Main<br />

Training Room, Corporate<br />

Services, Monklands.<br />

q DSE Assessor<br />

14 Oct, 1.30pm-4.30pm,<br />

Training Room 1, Law House.<br />

q IOSH<br />

All four days: 1, 8, 15 & 22 Oct,<br />

9.30am-4.30pm, Training Room<br />

1, Law House.<br />

NOVEMBER<br />

q IOSH<br />

Four days: 4, 11, 18 & 25 Nov,<br />

9.30am-4.30pm, Training<br />

Room 1, Law House.<br />

LIBRARIES<br />

q Searching Medicine<br />

29 <strong>October</strong>, 3pm-5pm,<br />

Wishaw General. Contact:<br />

Lisa McLaren.<br />

NOVEMBER<br />

q Using RefWorks<br />

4 Nov, 10am-noon,<br />

Monklands. Contact:<br />

Paul Herbert.<br />

q Using RefWorks<br />

6 Nov, 11am-1pm, Wishaw<br />

General. Contact: Lisa<br />

McLaren.<br />

q Searching CINAHL<br />

10 Nov, 2pm-4pm, Monklands.<br />

Contact: Paul Herbert.<br />

q Searching CINAHL<br />

12 Nov, 9am-11am, Wishaw<br />

General.<br />

Contact: Lisa<br />

McLaren.<br />

PRACTICE DEVELOPMENT<br />

Contacts: Rita Cloughley 01698<br />

366581, Morag Downie<br />

01698 366575.<br />

OCTOBER<br />

q IV Drugs<br />

Various dates. Contact:<br />

Rita Cloughley.<br />

q Calculations Support<br />

Various dates. Contact:<br />

Rita Cloughley.<br />

q Calculations Exam Only<br />

Various dates. Contact:<br />

Rita Cloughley.<br />

q Anaphylaxis<br />

13 Oct, 10am-noon. Lecture<br />

<strong>The</strong>atre, Monklands. Contact:<br />

Morag Downie.<br />

q Paeds ILS<br />

15 Oct, 9am-4pm, Wishaw<br />

General. Contact:<br />

Morag Downie.<br />

q Introduction to<br />

the e-library<br />

18 Nov, 9am-noon, Wishaw<br />

General. Contact:<br />

Lisa McLaren.<br />

q Introduction to<br />

the e-library<br />

19 Nov, 10am-noon,<br />

Monklands. Contact:<br />

Paul Herbert.<br />

q Searching Medicine<br />

20 Nov, 3pm-5pm, Wishaw<br />

General. Contact:<br />

Lisa McLaren.<br />

q Using the Cochrane<br />

Library<br />

6 Nov, 9am-11am, Wishaw<br />

General. Contact:<br />

Lisa McLaren.<br />

q Paeds BLS<br />

28 Oct, 2pm-4pm, Wishaw<br />

General. Contact: Morag<br />

Downie.<br />

NOVEMBER<br />

q IV Drugs<br />

Various dates. Contact:<br />

Rita Cloughley.<br />

q Calculations Support<br />

Various dates. Contact:<br />

Rita Cloughley.<br />

q Calculations Exam Only<br />

Various dates. Contact:<br />

Rita Cloughley.<br />

q Paeds BLS<br />

2 Nov, 2pm-4pm, Wishaw<br />

General. Contact:<br />

Morag Downie.<br />

q Anaphylaxis<br />

24 Nov, 10am-noon, Lecture<br />

<strong>The</strong>atre, Wishaw General.<br />

Contact: Morag Downie.


20<br />

the<strong>Pulse</strong> ACHIEVEMENTS SEPTEMBER/OCTOBER <strong>2009</strong><br />

THEY’RE A GLASS ACT<br />

Monklands<br />

theatre<br />

group has<br />

a vital<br />

message to<br />

get across<br />

TALENTED mental health nurses<br />

at Monklands have written and<br />

produced a fascinating play which<br />

will feature during the Mental<br />

Health Arts Festival in <strong>October</strong>.<br />

As if that was not enough, the <strong>NHS</strong><br />

<strong>Lanarkshire</strong> colleagues will also act<br />

in the play, Alice Through the Shot<br />

Glass, along with local drama<br />

students and graduates recruited for<br />

their theatre group.<br />

Writer and secretary of the Spiked<br />

<strong>The</strong>atre Group Gerry Hessan<br />

explained more about the play –<br />

which is a modern adaptation of<br />

Lewis Carroll’s classic Alice’s<br />

Adventures in Wonderland.<br />

<strong>The</strong> mental health staff nurse said:<br />

“It stays faithful to the original story<br />

but with an underlying<br />

drug and personal safety theme.<br />

“<strong>The</strong> story is simple: a trusting girl<br />

is slipped an unknown substance<br />

and falls into a coma.<br />

“What happens during the coma,<br />

depends on one’s life, lifestyle and<br />

recent experiences.<br />

“<strong>The</strong> last thing that the girl sees<br />

before going into the coma is a<br />

Batman strippogram.<br />

“<strong>The</strong> traditional characters take on<br />

CURTAIN UP: top, from left, Sean Curran, Garry Curran, Gerry Hessan,<br />

Martin Hannigan, Graham Kane and Patrick Stratford. Bottom row, from<br />

left, June Copeland, Carine Lamb, Karen Collins, Stacey Bradley and<br />

Nichola McKeown. Due to work commitments Margaret Bradley, Darren<br />

Bradley, Philip Spencer and Katie Currie are not in the photograph<br />

a bat-twist with the Cheshire cat<br />

becoming catwoman and all of the<br />

well known Batman characters,<br />

including the Riddler, the Joker, the<br />

Queen of Diamonds and the<br />

Mad Hatter and Two-face making<br />

an appearance.<br />

“<strong>The</strong>re’s a shock ending but you’ll<br />

have to come and see the play to find<br />

out what happens to Alice and<br />

her companions.”<br />

<strong>The</strong> Spiked <strong>The</strong>atre group has<br />

been formed especially for the<br />

Mental Health Arts Festival and<br />

consists of local health care<br />

professionals and local actors.<br />

Gerry and the group are hoping<br />

to put on a dramatic performance<br />

Anaesthetist shows what can be done with dedication...<br />

each year with a mental health<br />

issue portrayed.<br />

<strong>The</strong> play will be performed on<br />

20 and 21 <strong>October</strong> in the At Home<br />

Centre, Airdrie.<br />

For further details, email Gerry at<br />

locutus@borgcollective.plus.com<br />

<strong>The</strong> Scottish Mental Health<br />

Arts and Film Festival, led by<br />

<strong>The</strong> Mental Health Foundation and<br />

partners, runs from 1-22 <strong>October</strong>.<br />

Details of the festival can be found<br />

at www.mhfestival.com and<br />

www.lanarkshirementalhealth.org.uk<br />

WATER RELIEF: Bill completing<br />

the Edinburgh Marathon last May<br />

‘Seniors’ can follow<br />

Bill’s fast footsteps<br />

A HAIRMYRES anaesthetist is<br />

proving that life really can<br />

begin at 50.<br />

Consultant anaesthetist Bill<br />

McCulloch, 56, only donned<br />

his running shoes three years<br />

ago, but has already completed<br />

a marathon in under five hours.<br />

Now Bill is encouraging<br />

other <strong>NHS</strong> <strong>Lanarkshire</strong><br />

“seniors” to follow his lead.<br />

He said: “I took up running<br />

for health reasons as I was<br />

pretty horrified by my own and<br />

the general health level of<br />

men my age.<br />

“I then decided to run my<br />

first 10k in 2007, and then a<br />

half marathon in 2008 and I<br />

completed my first marathon in<br />

Edinburgh at the end of May<br />

this year.”<br />

Bill finished in four hours 51<br />

minutes, not bad for someone<br />

running in a blazing hot day,<br />

the last seven miles of which<br />

were completed without water<br />

after some Edinburgh scallies<br />

sabotaged water stations along<br />

the final part of the course.<br />

He continued: “Running has<br />

given me a new lease of life,<br />

and nothing would please me<br />

more than finding out other<br />

middle-aged men had followed<br />

my example and dusted down<br />

their training shoes.”<br />

Bill is now planning to run<br />

another marathon, although he<br />

was forced to pull out of<br />

the monstrous Loch Ness<br />

marathon in <strong>October</strong>, due<br />

to injury.<br />

He said: “I wanted to run the<br />

Loch Ness Marathon on behalf<br />

of Macmillan Cancer Support<br />

and hoped to raise £1000.<br />

“It’s a shame I can’t now but<br />

I do intend to run another<br />

and would really appreciate<br />

any sponsorship.”<br />

Find out about Bill’s planned<br />

run in future editions of<br />

<strong>The</strong> <strong>Pulse</strong>.<br />

High way to<br />

get in shape<br />

A HILLWALKING group is<br />

looking to encourage <strong>NHS</strong><br />

<strong>Lanarkshire</strong> colleagues to get<br />

in shape in time for Christmas.<br />

<strong>The</strong> Strathclyde Hillwalking<br />

and Activity Group is a<br />

<strong>Lanarkshire</strong>-based group that<br />

promotes the health,<br />

environmental and social<br />

benefits of hillwalking and<br />

other outdoor pursuits.<br />

<strong>The</strong> group has a selection<br />

of walks running up to<br />

Christmas – with distances<br />

from seven to 11 miles.<br />

For more details, visit<br />

the group’s website at<br />

www.strathclydehillwalking<br />

group.co.uk or call 01698 833383.

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