The Pulse September / October 2009 - NHS Lanarkshire
The Pulse September / October 2009 - NHS Lanarkshire
The Pulse September / October 2009 - NHS Lanarkshire
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NEWS FOR <strong>NHS</strong> LANARKSHIRE STAFF • SEPTEMBER/OCTOBER <strong>2009</strong><br />
Page 6 Page 13<br />
DIDN’T THEY<br />
NEW ROLES FOR<br />
DO WELL!<br />
VOLUNTEERS<br />
This little<br />
lady has<br />
surgery in<br />
her sights<br />
LITTLE Alex is only eight years old but<br />
she has already set her sights on<br />
becoming a paediatric surgeon with<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
During the summer, the Newfield<br />
Primary School pupil, from<br />
Stonehouse, took the chance to meet<br />
Dermot Murphy, clinical director for<br />
general surgery, and consultant<br />
oncoplastic and general surgeon at<br />
Monkland’s Hospital.<br />
He showed where he worked,<br />
talked her through intubation and<br />
advised her on what to do to realise<br />
her ambition. Dermot is a perfect role<br />
model for Alex – he wanted to be a<br />
surgeon from the age of six.<br />
SAFETY FIRST<br />
Swine flu jabs for frontline health staff<br />
FRONTLINE health staff will be among the<br />
first to be vaccinated against swine flu.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> is well prepared to deliver<br />
the Influenza A(H1N1) “swine flu” vaccination<br />
programme, expected to begin this autumn,<br />
with additional nursing staff lined up.<br />
Dr Harpreet Kohli, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
director of public health, said: “We are encouraging<br />
all frontline <strong>NHS</strong> <strong>Lanarkshire</strong> staff to<br />
take up the offer of the swine flu vaccination<br />
when it becomes available.<br />
“It is important for health staff to be<br />
vaccinated as they are at increased risk of<br />
infection and of transmitting that infection to<br />
susceptible patients.”<br />
Safety is a key consideration and the vaccination<br />
programme will not begin until the<br />
vaccine is licensed by the European Medicines<br />
Agency, which has strict rules in place for<br />
pandemic vaccines. No vaccine will be used<br />
without scientific and medical advice that it<br />
is safe to do so.<br />
<strong>The</strong> Scottish and UK Governments have<br />
identified priority groups of people who are<br />
most at risk of contracting the virus or developing<br />
complications.<br />
<strong>The</strong>y will be offered the swine flu vaccine<br />
in the following order:<br />
q Those aged over six months and up to<br />
65 years in current seasonal flu vaccine<br />
clinical at-risk groups<br />
q All pregnant women, subject to licensing<br />
considerations<br />
q Household contacts of people with<br />
compromised immune systems, e.g. people in<br />
regular close contact with patients on<br />
treatment for cancer<br />
q People aged 65 and over in the current<br />
seasonal flu vaccine clinical at-risk groups.<br />
This does not include otherwise healthy over<br />
65s, since they appear to have more immunity<br />
to the virus compared with other people.<br />
Frontline health and social care workers will<br />
begin to be vaccinated at the same time as<br />
the first of these priority groups. Frontline<br />
healthcare workers eligible for the swine flu<br />
vaccination programme are also eligible for<br />
the usual seasonal influenza vaccination. <strong>The</strong><br />
swine flu vaccination involves two doses for<br />
each person given at least three weeks apart.<br />
Paul Wilson, <strong>NHS</strong> <strong>Lanarkshire</strong>’s director<br />
of nursing, midwifery and allied health<br />
professions, said: “Delivering the vaccination<br />
programme will be a major operation.<br />
Thanks to the commitment already shown<br />
by <strong>NHS</strong> <strong>Lanarkshire</strong> staff and our partners<br />
TURN TO PAGE 2,<br />
ALSO INSIDE<br />
NEWS FROM ACROSS THE DIVISIONS • RETIREMENTS • YOUR ACHIEVEMENTS • TRAINING UPDATE
2<br />
the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />
CHAMPIONS: Smiling<br />
volunteers at the<br />
heart of <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s bowel<br />
screening programme.<br />
See page 4.<br />
Contents<br />
4-9 GENERAL NEWS<br />
Plans are afoot to relocate the Medical<br />
Rehabilitation Unit; Scotland’s only consultant<br />
allied health professional in rehabilitation joins<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>; a national children’s wellbeing<br />
initiative gets a new member.<br />
10-11 SPECIAL FEATURE<br />
Examining the role of Leading Better Care, one of<br />
a range of initiatives, and exploring some of the<br />
work going on in wards in <strong>Lanarkshire</strong>.<br />
12-14 LOCAL, DISTRICT, PARTNERSHIP NEWS<br />
Volunteering service to get better; help is at hand<br />
from the Independent Advice and Support Service.<br />
16 PEOPLE NEWS<br />
Staff say farewell to work and hello to retirement.<br />
19 TRAINING<br />
Essential guide to training dates for your diary.<br />
20 ACHIEVEMENTS<br />
A game with a twist and a run for an anaesthetist.<br />
Got a story?<br />
If you have any ideas,<br />
stories or features you<br />
would like to see included, or<br />
would just like to tell us what you<br />
think of <strong>The</strong> <strong>Pulse</strong>, please get in<br />
touch with a member of the<br />
editorial team...<br />
Martin Stirling<br />
01698 245069<br />
Michelle Nobes<br />
(Hairmyres)<br />
01355 585325<br />
Editorial policy<br />
As the staff newspaper of <strong>NHS</strong> <strong>Lanarkshire</strong>, <strong>The</strong> <strong>Pulse</strong> aims to celebrate<br />
the work and achievements of staff and services. It also shares<br />
information about the changes and issues that affect staff at work. We<br />
would like to hear your thoughts and suggestions about the kind of<br />
stories you would like to see in <strong>The</strong> <strong>Pulse</strong>. Contact the team (below) with<br />
your stories, comments and ideas.<br />
Christine McNeill<br />
(Monklands)<br />
01236 713065<br />
Yvonne Ross<br />
(Wishaw General)<br />
01698 366558<br />
<strong>The</strong> deadline for<br />
contributions to<br />
the next edition<br />
9 <strong>October</strong><br />
All part of<br />
the plan...<br />
EVERY member of staff in <strong>NHS</strong><br />
<strong>Lanarkshire</strong> now has a personal<br />
development plan (PDP).<br />
This was one of the Health<br />
improvement, Efficiency, Access and<br />
Treatment (HEAT) targets set by<br />
the Scottish Government last year –<br />
for all staff to have a PDP by<br />
31 March <strong>2009</strong>.<br />
It was thanks to the hard work by<br />
all concerned that <strong>NHS</strong> <strong>Lanarkshire</strong><br />
was able to achieve this target.<br />
However, the hard work does not<br />
stop there as the next HEAT target<br />
states that all staff should have an<br />
annual review against the Knowledge<br />
and Skills Framework (KSF) post<br />
outline for their position and a PDP.<br />
This review/PDP must be recorded,<br />
agreed and signed off on the<br />
electronic Knowledge and Skills<br />
Framework (e-KSF) System.<br />
Hugh Sweeney, employee director,<br />
said: “This is a great opportunity for<br />
all employees to have the chance to<br />
meet with their manager at least once<br />
a year to discuss how they have been<br />
working in relation to their KSF post<br />
outline and to agree a plan for their<br />
continued development.”<br />
Currently, more than 7000 staff<br />
have been trained on using the e-KSF<br />
system. Training sessions will<br />
continue throughout the year – dates<br />
for these can be found on FirstPort<br />
under KSF information.<br />
To help <strong>NHS</strong> <strong>Lanarkshire</strong> achieve<br />
this HEAT target, a new process is<br />
being introduced. Staff that are<br />
Safety first in swine flu plans<br />
FROM PAGE 1,<br />
we have robust arrangements in<br />
place and are well prepared.<br />
“Many nursing staff who have<br />
moved on from clinical roles but<br />
still hold the necessary registration<br />
have undergone additional<br />
training so that they can assist<br />
with the vaccination and help<br />
EMBEDDING GOOD PRACTICE:<br />
the KSF sub-group at Law House<br />
unable to attend training are now able<br />
to get their user name and password<br />
to allow them to access their e-KSF<br />
account on their own.<br />
Anyone with an <strong>NHS</strong> email<br />
account who wishes to access<br />
their e-KSF account on their own<br />
should email Jill Earlie at<br />
jill.earlie@lanarkshire.scot.nhs.uk<br />
Jill will activate the account and<br />
you will receive an automated systemgenerated<br />
email containing a<br />
username and password.<br />
She will also email the relevant<br />
training materials for the system.<br />
Managers with staff who do not<br />
have their own email account should<br />
email Jill with a list of the people who<br />
require access.<br />
Safer and easier for blood transfusions<br />
BLOOD transfusion services in <strong>NHS</strong><br />
<strong>Lanarkshire</strong> have experienced an<br />
intense 12 months of activity.<br />
Several key changes have been<br />
introduced to improve blood<br />
transfusion and patient safety.<br />
A new website, available at the<br />
bottom of the laboratories section of<br />
FirstPort, has been launched with<br />
documents including:<br />
q Revised transfusion manual<br />
q Revised blood transfusion record<br />
q Scottish National Blood<br />
Transfusion Scotland (SNBTS)<br />
patient information leaflet<br />
q Jehovah’s Witness protocol<br />
q Emergency blood management<br />
arrangements<br />
q Major haemorrhage protocol.<br />
<strong>The</strong> revised manual reflects<br />
national guidelines and includes<br />
local policies and procedures. <strong>The</strong><br />
revised Blood Transfusion Record<br />
has been updated with an improved<br />
way of recording special transfusion<br />
requirements and a new section<br />
for consent.<br />
All patients should be offered the<br />
new SNBTS patient information<br />
leaflet and the new sticky label for<br />
consent within the leaflet should be<br />
completed and placed securely in the<br />
“Alert” section inside of the cover of<br />
the patient’s notes.<br />
Staff will be kept up to date<br />
through the Staff Briefing and in<br />
future issues of <strong>The</strong> <strong>Pulse</strong>.<br />
For more information, email<br />
pauline.stewart@lanarkshire.<br />
scot.nhs.uk or heather.daniels@<br />
lanarkshire.scot.nhs.uk<br />
us manage the extra workload.”<br />
All staff are reminded to maintain<br />
good infection control practice<br />
and hand hygiene practice to help<br />
prevent the spread of swine flu:<br />
eUse a tissue to cover your mouth<br />
and nose when coughing<br />
or sneezing<br />
eDispose of the tissue promptly<br />
and then wash your hands<br />
Did you<br />
know?<br />
As reviews and PDPs are<br />
being recorded electronically,<br />
a system is being introduced<br />
to make it easier for all staff<br />
to access the e-KSF<br />
system<br />
Confidential envelopes, addressed<br />
to the member of staff, containing the<br />
login details and training materials<br />
will be prepared.<br />
<strong>The</strong>se can either be hand delivered<br />
to the manager, where possible, or, if<br />
required urgently, can be picked up<br />
from the KSF team at Law House.<br />
Kenny Small, director of organisational<br />
development, said: “I would like<br />
to thank everyone who has, and<br />
continues to, work hard to ensure we<br />
are on track to another successful<br />
year with KSF.”<br />
<strong>The</strong> KSF team and the KSF subgroup<br />
will continue to support the<br />
organisation throughout the<br />
process of embedding KSF/e-KSF in<br />
the organisation.”<br />
eAvoid touching your mouth,<br />
eyes and nose unless you have<br />
recently decontaminated<br />
your hands.<br />
For more information, go to<br />
www.nhslanarkshire.org.uk/<br />
influenza or the Influenza A(H1N1)<br />
section on FirstPort.
the<strong>Pulse</strong><br />
SEPTEMBER/OCTOBER <strong>2009</strong> GENERAL NEWS<br />
3<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> is<br />
undertaking a number of<br />
construction schemes to<br />
improve local healthcare by<br />
providing modern facilities and<br />
services closer to where people live.<br />
Ian Ross, <strong>NHS</strong> <strong>Lanarkshire</strong> director<br />
of strategic implementation planning<br />
and performance, said: “<strong>The</strong>se<br />
developments will bring together<br />
modern and innovative design<br />
principles with the aim of delivering<br />
appropriate care in the right place, by<br />
the right staff, to ensure that people<br />
have access to state-of-the-art facilities<br />
and services in their communities.<br />
“We aim to provide facilities that<br />
enable us to provide the best quality<br />
of care and a positive experience for<br />
our patients.”<br />
Building<br />
a better<br />
CAIRD HOUSE: how the mental<br />
health residential care centre on<br />
the site of Beckford Lodge will look<br />
future for everyone<br />
Coatbridge<br />
THE £13.66-million development<br />
in Main Street, Coatbridge, is<br />
celebrating the latest milestone as<br />
the tower crane is removed from<br />
the site.<br />
<strong>The</strong> new 8,000m 2 facility – due for<br />
completion next spring – is a joint<br />
venture between <strong>NHS</strong> <strong>Lanarkshire</strong><br />
and North <strong>Lanarkshire</strong> Council.<br />
<strong>The</strong> development will<br />
incorporate two dental practices,<br />
a dental outreach centre, two GP<br />
surgeries and a community health<br />
department.<br />
It will also provide a one-stop<br />
shop for a number of North<br />
<strong>Lanarkshire</strong> Council’s agencies,<br />
including a public library and a<br />
registrar’s office.<br />
Ian Ross, <strong>NHS</strong> <strong>Lanarkshire</strong><br />
director of strategic implementation<br />
planning and performance, said:<br />
“This centre will be a tremendous<br />
addition to the town centre allowing<br />
people to access a wide range of<br />
health and council services in<br />
one location.”<br />
Airdrie<br />
PLANS to develop a £27-million<br />
state-of-the-art health centre,<br />
offices and retail properties in<br />
Airdrie’s town centre were given the<br />
go-ahead by North <strong>Lanarkshire</strong><br />
Council’s planning department.<br />
Permission was granted to<br />
develop the vacant Somerfield<br />
CENTRAL SERVICES: the Coatbridge<br />
development is due for completion<br />
next spring<br />
supermarket site and adjoining sixstorey<br />
office block on Graham Street<br />
in the town centre. Councillors<br />
agreed that the busy new health<br />
centre would contribute to the<br />
success of the town centre.<br />
<strong>The</strong> ground floor will house four<br />
retail units, including a pharmacy<br />
and social work offices, while the<br />
upper three floors will be used by<br />
nine different GP practices and a<br />
number of primary care services,<br />
serving almost 30,000 patients from<br />
across the town.<br />
Ian Ross said: “This marks a<br />
significant step forward in the<br />
development of the new health<br />
<strong>NHS</strong> community health<br />
educators have launched a DVD<br />
to highlight the importance of<br />
breast and cervical screening<br />
among women in South Asian<br />
communities.<br />
It explains how breast and<br />
cervical screening is organised,<br />
what is involved and the benefits<br />
associated with screening.<br />
centre which will provide access to a<br />
wider range of health services in a<br />
modern, purpose-built facility, for<br />
the people of Airdrie.<br />
“This demonstrates the ongoing<br />
investment by <strong>NHS</strong> <strong>Lanarkshire</strong> in<br />
local health care services.”<br />
Learning Disabilities Assessment<br />
and Treatment Centre<br />
CONSTRUCTION of the Learning<br />
Disabilities Assessment and<br />
Treatment Centre at Kirklands is<br />
under way.<br />
<strong>The</strong> £7.3-million development,<br />
which will open next summer,<br />
will provide a modern 12 bed<br />
Anila Ansari, community<br />
health educator, said: “<strong>The</strong> idea<br />
for the DVD came about<br />
following a recommendation<br />
from a focus group of Asian<br />
women. It is often the case that<br />
issues such as breast and<br />
cervical screening are not<br />
discussed among Asian women<br />
and families.”<br />
inpatient facility and outpatient<br />
therapies and clinics, as part of an<br />
integrated Learning Disabilities<br />
Community Service.<br />
<strong>The</strong> development was planned<br />
and designed with input from<br />
service users, relatives and staff and<br />
will be a flagship development<br />
within <strong>NHS</strong> <strong>Lanarkshire</strong>, giving the<br />
opportunity to develop new models<br />
of care.<br />
Caird House<br />
WORK is progressing well with the<br />
new Caird House metal health<br />
residential care centre in Hamilton.<br />
It is being created on the site<br />
<strong>The</strong> DVD, which is in Urdu,<br />
was developed in conjunction<br />
with, and stars, women from the<br />
focus group.<br />
It has English subtitles so that<br />
the information is accessible to<br />
English-speaking women.<br />
Anila added: “<strong>The</strong> DVD aims to<br />
overcome the communication<br />
barriers and myths that surround<br />
of Beckford Lodge, in Caird<br />
Street, next to the existing Caird<br />
House building.<br />
<strong>The</strong> new centre will have a total of<br />
27 beds – 12 complex needs beds<br />
and 15 low secure care beds.<br />
This total includes 10 beds<br />
currently in the existing Caird<br />
House building, which has<br />
provided assessment, treatment<br />
and rehabilitation for adults with<br />
a wide range of complex mental<br />
health needs service since 1998.<br />
<strong>The</strong> old Beckford Lodge building<br />
has now been demolished and work<br />
has begun on the new development.<br />
All design development work is now<br />
completed and the project is<br />
currently ahead of schedule.<br />
<strong>The</strong> new facility is a key part of<br />
the <strong>Lanarkshire</strong> Mental Health<br />
Strategy which has been developed<br />
in partnership with South<br />
<strong>Lanarkshire</strong> Council, voluntary<br />
organisations and other<br />
stakeholders.<br />
<strong>The</strong> strategy focuses on recovery,<br />
recognising that most people with<br />
mental health problems can and do<br />
get better.<br />
<strong>The</strong> development at the Beckford<br />
Lodge site is due to open in<br />
December 2010.<br />
Further updates on all the capital<br />
development projects will appear<br />
in future issues of <strong>The</strong> <strong>Pulse</strong>, so watch<br />
this space.<br />
Women get the message on DVD<br />
screening for Asian women and<br />
have a positive impact in<br />
screening uptakes.”<br />
To request a copy of the DVD, or<br />
for more general information<br />
about the community health<br />
educators, contact Anila Ansari on<br />
01698 744220.
4<br />
the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />
In brief…<br />
Checks for<br />
cleanliness<br />
UNANNOUNCED inspections<br />
teams could soon be visiting<br />
<strong>Lanarkshire</strong>’s hospitals to check<br />
infection control and cleanliness.<br />
<strong>The</strong> new Healthcare<br />
Environment Inspectorate, which<br />
will operate independently of<br />
the Scottish Government and<br />
<strong>NHS</strong> Boards, will begin its<br />
programme in <strong>September</strong>.<br />
Every acute hospital will<br />
receive at least one planned and<br />
one announced visit over three<br />
years. <strong>The</strong> visit will focus on:<br />
q Infection control practice<br />
q Hygiene and cleanliness<br />
standards<br />
q Waste management<br />
q <strong>The</strong> fabric of the building and<br />
accommodation<br />
q Standards of essential<br />
equipment<br />
q Access arrangements for<br />
visitors.<br />
<strong>The</strong> public will be able to<br />
contact the inspectorate directly<br />
to report concerns.<br />
Kirklands staff<br />
parking advice<br />
WITH the ongoing construction<br />
of the Learning Disabilities<br />
Assessment and Treatment<br />
Centre at Kirklands, staff are<br />
advised to use the main car park<br />
and the car park in front of<br />
Kirklands House.<br />
To ensure safety on site, a<br />
temporary road has been made<br />
to allow access for patients who<br />
require transport to the cottage.<br />
Good practice<br />
guidelines out<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s Recruitment<br />
and Selection Policy has now<br />
been ratified.<br />
This policy is designed to<br />
promote good practice in the<br />
process of attracting and<br />
selecting staff, ensuring all<br />
applicants are treated fairly and<br />
courteously in a nondiscriminatory<br />
fashion.<br />
This new policy further aims<br />
to provide the governance<br />
framework for recruitment to<br />
the organisation.<br />
<strong>The</strong> detailed recruitment<br />
and selection procedure<br />
supporting this policy is<br />
contained within the General<br />
Recruitment and Selection<br />
Process Guidance Pack, which is<br />
available on FirstPort.<br />
System will help<br />
recruitment<br />
A NEW system is being<br />
introduced to assist with<br />
recruitment.<br />
Empower will allow the<br />
administration team to process<br />
approximately 200 vacancies<br />
each month.<br />
<strong>The</strong> system will allow online<br />
applications, further enhancing<br />
the delivery of recruitment.<br />
SCREEN STARS!<br />
READY FOR ACTION: <strong>NHS</strong> <strong>Lanarkshire</strong>’s bowel screening champions at the launch on the <strong>Lanarkshire</strong> programme with (back row, from left) <strong>Lanarkshire</strong><br />
MSP Linda Fabiani, director of acute services Rosemary Lyness, <strong>NHS</strong> <strong>Lanarkshire</strong> chairman Ken Corsar and (middle row, far right) Dr Jennifer Darnborough<br />
VOLUNTEERS were at the centre of the<br />
launch of <strong>NHS</strong> <strong>Lanarkshire</strong>’s bowel screening<br />
programme in August.<br />
Nine bowel screen champions will take the<br />
message that bowel screening could save<br />
lives into their own community, with seven<br />
of them present at the official launch of the<br />
screening programme in Hamilton<br />
Caledonian Bowling Club.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> chairman Ken Corsar praised<br />
the efforts of the nine who will visit local<br />
community groups – such as community councils,<br />
bowling clubs, churches and tenants groups – to<br />
explain why taking the test is so important and<br />
how they can do it.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s Bowel Screening<br />
Programme started on 1 August and will see all<br />
50 to 74-year-olds sent a bowel screening kit to<br />
their home to allow them to be checked for early<br />
signs of bowel cancer.<br />
Bowel cancer affects around 350 people in<br />
<strong>Lanarkshire</strong> every year and is the second biggest<br />
cancer killer in Scotland.<br />
HEALTHY eating is now the easy<br />
choice for staff, patients and<br />
visitors at <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
A series of initiatives have<br />
significantly increased the healthy<br />
foods available within the health<br />
board’s hospitals and community<br />
health sites – including from<br />
vending machines.<br />
Karen McGuigan, public health<br />
specialist, said: “<strong>NHS</strong> <strong>Lanarkshire</strong><br />
is focused on improving the health<br />
of our local community and<br />
healthy eating is central to this.<br />
“It’s vital our own restaurants,<br />
As kits are sent out to all<br />
50 to 74 year olds, local<br />
champions are ready to<br />
take the bowel screening<br />
message into communities<br />
<strong>The</strong> champions will make a five-minute presentation<br />
to groups and answer basic questions<br />
about the screening. <strong>The</strong>y will also be accompanied<br />
by a specialist <strong>NHS</strong> <strong>Lanarkshire</strong> colorectal<br />
nurse who will be able to answer medical questions<br />
in relation to the process.<br />
Ken Corsar said: “I want to thank the<br />
champions for doing this.<br />
“<strong>The</strong> presentation made to us by one of the<br />
bistros and vending machines<br />
provide people with opportunities<br />
to eat and drink healthily.<br />
“We’re delighted with the<br />
progress. Making the healthy<br />
choice is now an easy choice for<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s staff, patients<br />
and visitors.”<br />
All of <strong>NHS</strong> <strong>Lanarkshire</strong>’s restaurants<br />
and bistros have achieved<br />
national recognition for their<br />
efforts in improving the healthy<br />
options available by winning the<br />
<strong>NHS</strong> Health Scotland Healthy<br />
Living Award.<br />
In addition, 75 per cent of the<br />
products available in drinks<br />
vending machines within <strong>NHS</strong><br />
<strong>Lanarkshire</strong> are now healthier<br />
options – such as still water.<br />
Fifty per cent of the products in<br />
food vending machines in <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s acute hospitals are<br />
healthier options.<br />
Catering staff will also benefit<br />
from a new training programme<br />
being developed which will give<br />
them the skills to advise customers<br />
on healthy food choices and to<br />
encourage healthy eating.<br />
champions, Jack Ferguson, on the day was<br />
excellent and I’m sure they will help us<br />
encourage as many people as possible to take<br />
part in bowel screening.”<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> consultant in Public Health<br />
Dr Jennifer Darnborough is overseeing the<br />
project in <strong>Lanarkshire</strong>.<br />
She said: “We want everyone who is sent the<br />
test kit to complete it and send it back to the<br />
national screening centre in Dundee.<br />
“One of the ways we can help do this is to break<br />
through the barriers which prevent some people<br />
discussing bowel issues, which is where the<br />
champions come in.<br />
“By taking the screening message into the<br />
community, they are helping to raise bowel<br />
cancer awareness and encouraging people to<br />
do the test.”<br />
To find out more about bowel cancer, visit<br />
www.bowelcanceruk.org.uk<br />
For more information on the screening initiative,<br />
visit www.bowelscreening.scot.nhs.uk<br />
We’ve made healthy eating easy<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> is also<br />
currently updating its Healthy<br />
Eating Policy.<br />
Karen said: “Eating a diet rich<br />
in fruits and vegetables, high in<br />
dietary fibre and low in fats, sugar<br />
and salt makes a significant<br />
contribution to good health and<br />
preventing disease.<br />
“<strong>The</strong> healthy eating policy<br />
aims to promote and improve<br />
the nutritional health of staff,<br />
patients and visitors by<br />
providing healthy eating and<br />
drinking choices.”
the<strong>Pulse</strong><br />
SEPTEMBER/OCTOBER <strong>2009</strong> GENERAL NEWS<br />
5<br />
An oral health programme to smile about<br />
BRUSHING UP: Dental nurses Kay Reid, second left, and Anne<br />
O’Neill, second right, with staff from ward 20 at Wishaw Hospital<br />
and, centre, young patient Jaik Mitchell and play specialist Eileen<br />
Gibb demonstrate the oral health teaching resource<br />
CHILDREN will enjoy learning about<br />
the importance of good oral health<br />
through games and quizzes as part of<br />
a new <strong>NHS</strong> <strong>Lanarkshire</strong> initiative.<br />
Members of the special care oral<br />
health team, part of <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
salaried primary care dental service,<br />
recently delivered their newly created<br />
educational resource box to the<br />
children’s ward 20 at Wishaw General.<br />
<strong>The</strong> box contains games, books,<br />
puppets, DVDs, a set of giant teeth<br />
and toothbrush, educational toys,<br />
work sheets, a mini uniform and other<br />
fun items designed to promote the<br />
importance of brushing teeth correctly,<br />
eating healthy foods and drinks and<br />
visiting the dentist regularly.<br />
Oral health educator Kay Reid said:<br />
“<strong>The</strong> resource box will help children<br />
learn about the importance of looking<br />
after their mouths, but have fun at the<br />
same time.<br />
“This is the first time this idea<br />
has been tried and, hopefully, if it’s<br />
successful, we can deliver more of<br />
these boxes to other sites.<br />
“We will evaluate this initiative to<br />
assess its suitability and success.<br />
“This will allow us to develop<br />
Uddingston services to transfer to the new Douglas Street development<br />
the resource in the future.”<br />
Oral health educator Anne O’Neill<br />
said: “Our role is to raise awareness<br />
and promote all aspects of good<br />
oral health.<br />
“<strong>The</strong> health of your mouth can<br />
affect other aspects of your health, so<br />
it’s important patients are encouraged<br />
to practise good oral health while in<br />
hospital and continue when they leave.<br />
“<strong>The</strong>se resource boxes are another<br />
means of promoting the importance<br />
of good oral health to both staff and<br />
younger patients.”<br />
Wishaw General’s play specialist<br />
Eileen Gibb said: “<strong>The</strong> reaction to this<br />
resource has been excellent.<br />
“<strong>The</strong> staff have enjoyed using the<br />
games and props to entertain and<br />
teach the children.<br />
“<strong>The</strong> children themselves have<br />
really responded to the toys and<br />
games and have enjoyed learning why<br />
it’s important to look after your teeth.”<br />
Jaik Mitchell, 15, from Bellshill, a<br />
Brannock High School pupil, said:<br />
“It’s a good idea for younger people<br />
to learn things in a fun way instead<br />
of just being told to do something<br />
or learning from a book.”<br />
MRU is<br />
MODERN FACILITIES: Phase<br />
two of the new Douglas Street<br />
Community Health Clinic is<br />
due for completion in <strong>October</strong><br />
on the<br />
move<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> is planning to<br />
relocate services at the Medical<br />
Rehabilitation Unit (MRU) in<br />
Uddingston to new high-quality<br />
accommodation.<br />
<strong>The</strong> services currently provided<br />
at the MRU are planned to move to<br />
Douglas Street Community Health<br />
Clinic in Hamilton.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> opened the<br />
first phase of Douglas Street<br />
Community Health Clinic in April<br />
this year.<br />
<strong>The</strong> £4.6-million development,<br />
on the site of the former social<br />
security office at 19 Douglas Street,<br />
provides modern, high-quality<br />
facilities for a range of primary<br />
care services.<br />
Phase two of the Douglas Street<br />
development will be completed<br />
around <strong>October</strong> this year.<br />
<strong>The</strong> finished development will<br />
have a total of 2,322m 2 of accommodation<br />
over three floors. This<br />
will provide additional room for<br />
Patients<br />
can receive<br />
health services<br />
in modern,<br />
fit-for-purpose<br />
surroundings”<br />
improved accommodation for other<br />
local health services.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> is planning<br />
to take this opportunity to<br />
relocate the services currently<br />
provided at the MRU.<br />
Alan Lawrie, director of South<br />
<strong>Lanarkshire</strong> Community Health<br />
Partnership, <strong>NHS</strong> <strong>Lanarkshire</strong>,<br />
said: “Douglas Street has provided<br />
us with a fantastic opportunity to<br />
provide local health services in<br />
greatly improved premises.<br />
“This development opportunity<br />
allowed us to bring forward plans<br />
to provide new community<br />
healthcare premises for Hamilton<br />
and the surrounding area by up to<br />
10 years.<br />
“It means patients can receive<br />
health services in modern, fit-forpurpose<br />
surroundings – something<br />
that unfortunately the MRU can no<br />
longer provide.”<br />
<strong>The</strong> MRU provides podiatry and<br />
adult physiotherapy outpatient<br />
services primarily to people in<br />
Bothwell and Uddingston, as<br />
well as some people from<br />
other areas.<br />
It also provides the following<br />
outpatient services to people from<br />
throughout <strong>Lanarkshire</strong>:<br />
e Paediatric physiotherapy<br />
e Orthotic clinic – adult and<br />
paediatric<br />
e Wheelchair clinic<br />
e Bioengineering clinic<br />
(for example, providing<br />
walking aids)<br />
e Staff physiotherapy<br />
service.<br />
Alan Lawrie said: “<strong>The</strong>re are<br />
real benefits from moving to<br />
Douglas Street.<br />
“<strong>The</strong> move will allow services to<br />
modernise and work in new ways<br />
that are not possible in the current,<br />
outdated accommodation at<br />
the MRU.<br />
“Douglas Street is<br />
also served by nearby<br />
£4.6m<br />
development<br />
parking and good<br />
public transport links.”<br />
After services move<br />
to Douglas Street, <strong>NHS</strong><br />
<strong>Lanarkshire</strong> intends to market the<br />
MRU site for sale as it will no<br />
longer be required for health<br />
service provision.
6<br />
the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />
FLYING Start <strong>NHS</strong> is for all newly qualified nurses,<br />
midwives and allied health professionals<br />
(NMAHPs) in <strong>NHS</strong>Scotland. It helps their<br />
transition from student to qualified health<br />
professionals by supporting their learning through<br />
a range of learning activities assisted by workbased<br />
mentors.<br />
<strong>The</strong> Flying Start awards are given to those newly<br />
qualified staff who have excelled in various projects<br />
they have been working on.<br />
<strong>The</strong>re are four award categories:<br />
q Using an audit to improve service delivery<br />
q Improving information for patients/carers<br />
q Improving the patient experience<br />
q Improving inter-professional team working and/<br />
or communication<br />
TAKE<br />
From the initial 350 projects, these were reduced<br />
to a final 19 – with <strong>NHS</strong> <strong>Lanarkshire</strong> having four<br />
finalists. Only <strong>NHS</strong> Greater Glasgow and Clyde had<br />
more with five finalists.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> chairman Ken Corsar was joined<br />
by Paul Wilson, executive director of NMAHPs,<br />
Rosemary Lyness, director of acute services, and Peter<br />
McCrossan, associate director for AHPs and lead AHP,<br />
in congratulating award winners Lee Samuel and<br />
Hannah Weir at a celebration tea in Udston Hospital.<br />
Ken said: “<strong>The</strong> Board places a great emphasis on<br />
the personal development of all staff as the real<br />
beneficiaries are the patients who receive<br />
improved care.<br />
“For <strong>NHS</strong> <strong>Lanarkshire</strong> to have had four finalists<br />
is a fantastic achievement.”<br />
Better procedures<br />
HANNAH Weir’s project will<br />
help improve the care and safety<br />
of patients who need nasogastric<br />
tubes.<br />
<strong>The</strong>se are inserted through the<br />
nose and into the stomach to help<br />
patients who cannot eat orally.<br />
Hannah carried out the audit in<br />
surgical, medical and care of the<br />
elderly wards in Wishaw General<br />
to discover if inconsistencies were<br />
being practised.<br />
In addition to a questionnaire for<br />
nursing staff, her audit included a<br />
checklist to establish which nursing<br />
staff were documenting the care and<br />
positioning of the feeding tubes.<br />
Hannah’s audit will allow any<br />
training needs to be identified and<br />
help ensure patients receive the best<br />
possible care.<br />
<strong>The</strong> Wishaw General dietitian<br />
said: “<strong>The</strong> audit established there<br />
were some inconsistencies.<br />
I also discovered some of the<br />
documentation being used<br />
was outdated.<br />
“We can now arrange awareness<br />
sessions to ensure everyone knows<br />
the correct procedures and<br />
paperwork to use so that patients<br />
are receiving the best care possible.”<br />
ABOW<br />
LADIES<br />
TWO <strong>NHS</strong> <strong>Lanarkshire</strong><br />
colleagues received prestigious<br />
national awards from Cabinet<br />
Secretary for Health and well<br />
being Nicola Sturgeon for their<br />
work in improving patient care.<br />
Innovative projects by Lee<br />
Samuel and Hannah Weir won two<br />
out of the five categories of awards<br />
within the Flying Start <strong>NHS</strong><br />
national development programme.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> chairman Ken<br />
Corsar praised the pair: “On behalf<br />
of the board I would like to<br />
congratulate Lee and Hannah for<br />
their tremendous achievement in<br />
coming out on top in the whole of<br />
Scotland for their projects.<br />
“I’m also very pleased Lee and<br />
Hannah received their awards from<br />
Nicola Sturgeon, as this again<br />
emphasises the ongoing success of<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> in staff<br />
development and improving<br />
patient care.”<br />
Lee, an occupational therapist<br />
with the community mental health<br />
team, won in the Improving the<br />
Patient Experience category.<br />
Her project helps men and<br />
women improve their daily living<br />
skills, confidence and motivation<br />
through the creation of a soup<br />
group, ‘Simply Soup’, within<br />
Pather Occupational <strong>The</strong>rapy<br />
Clinic (see article, right).<br />
Lee, from Motherwell, said:<br />
“It was great to have the success<br />
of the project recognised in<br />
this way.<br />
“Simply Soup has helped these<br />
individuals improve their communication<br />
skills and motivation and<br />
increase their confidence to try<br />
new foods.<br />
“I’d like to thank my specialist<br />
occupational therapist Maureen<br />
Black and my technical<br />
instructor Gill Hunter for all<br />
their support.”<br />
Meanwhile, Hannah, a dietician<br />
at Wishaw General Hospital, won<br />
in the Using an Audit to Improve<br />
Service Delivery category.<br />
Her audit in the surgical,<br />
medical and care of the elderly<br />
wards at Wishaw will improve the<br />
feeding of patients through<br />
naso-gastric tubes (see article,<br />
above right).<br />
Hannah, who returned from<br />
her honeymoon in Crete on the<br />
day of the award ceremony, said:<br />
“I didn’t even know there were<br />
awards.<br />
“I only found out when I was<br />
shortlisted. So it was a complete<br />
surprise to then learn I’d won.<br />
“<strong>The</strong>re was a lot of extra work<br />
involved on top of my duties, but<br />
I really enjoyed it and I’m glad it<br />
will help improve patient care.<br />
“It’s nice to get the recognition<br />
for doing the work and it also<br />
helps show that dietitians are an<br />
important part of the medical team<br />
who want to contribute to<br />
improving the care of patients.”<br />
Simple ideas are often the best<br />
LEE Samuel’s ‘Simply Soup’ project<br />
helps people with a mental health<br />
problem to develop skills necessary<br />
for everyday living.<br />
Before the project started, the<br />
individuals lacked confidence and<br />
motivation and struggled to<br />
perform routine daily tasks.<br />
However, from coming up with<br />
the idea for Simply Soup, the group<br />
progressed to setting up the<br />
business, promoting it and<br />
eventually running it at the Pather<br />
Occupational <strong>The</strong>rapy Clinic.<br />
HIGH ACHIEVERS: Lee Samuel,<br />
left, and Hannah Weir (née<br />
Easton) with their certificates<br />
Lee, an occupational therapist<br />
based at the Airbles Road Centre in<br />
Motherwell, said: “I thought setting<br />
up a business would encompass<br />
every part of an individual’s life.<br />
“It required organisation, taking<br />
on new responsibilities, good<br />
communication, and built on<br />
transferable cooking skills.<br />
“Setting up this group has<br />
provided these individuals with<br />
structure and routine to their week,<br />
and they feel ownership in the<br />
development of Simply Soup.”<br />
She went on: “During the project,<br />
they delegated specific tasks to<br />
each other, chose and modified<br />
recipes, planned what ingredients<br />
were needed and where to get<br />
them, promoted and advertised the<br />
shop, cooked the soups and served<br />
them to fellow patients at the<br />
Occupational <strong>The</strong>rapy Clinic.<br />
“<strong>The</strong> skills they have used and<br />
developed have led to increased<br />
confidence and motivation and<br />
improved communication skills.<br />
“<strong>The</strong>y can also now cook<br />
healthy meals for themselves and<br />
their families.<br />
“<strong>The</strong>y have learned a wide range<br />
of skills which they can use in their<br />
daily lives and the progress of these<br />
men and women has been amazing.”<br />
Simply Soup operates on a<br />
Thursday morning from 10.30am to<br />
12.30pm, serving soups to other<br />
clients of the community mental<br />
health team in Pather.<br />
Lee is hoping the project will be<br />
a stepping stone to voluntary work<br />
and paid employment.
the<strong>Pulse</strong><br />
SEPTEMBER/OCTOBER <strong>2009</strong> GENERAL NEWS<br />
7<br />
In brief…<br />
e<br />
PLASMA screens displaying<br />
health-related messages are<br />
to be piloted in <strong>NHS</strong> <strong>Lanarkshire</strong><br />
as part of a Scottish Governmentfunded<br />
initiative.<br />
Five state-of-the-art screens<br />
will show key information, such<br />
as health promotion videos,<br />
waiting times, local news and<br />
transport information.<br />
Two screens will be located at<br />
Wishaw General, one in the<br />
accident and emergency<br />
department and the other in the<br />
coffee shop.<br />
At Monklands Hospital, one<br />
screen will be located in A&E and<br />
another in the outpatients.<br />
<strong>The</strong>re will also be a screen in<br />
the waiting area at Douglas Street<br />
Community Health Clinic.<br />
All screens will be operational<br />
by early <strong>September</strong>.<br />
For further information on<br />
the initiative, call Alison<br />
McCutcheon on 01698 245299 or<br />
email alison.mccutcheon@<br />
lanarkshire.scot.nhs.uk<br />
e<br />
REVISED <strong>NHS</strong> pension<br />
arrangements were<br />
introduced on 1 April this year. If<br />
you were a member before April<br />
2008, over the coming months,<br />
you will be given the opportunity<br />
to transfer all of your membership<br />
to the new 2008 scheme – known<br />
as the Choice Exercise.<br />
This will not start before<br />
1 <strong>October</strong>. Information packs will<br />
be sent out to home addresses.<br />
Staff must ensure their addresses<br />
are up to date.<br />
<strong>The</strong> pack will allow you to make<br />
an informed decision and include<br />
comparison pension benefit<br />
statements for both schemes,<br />
information on both options and<br />
lump figures available in both.<br />
You will have four months to<br />
reply. If you do not reply the<br />
Scottish Public Pensions Agency<br />
(SPPA) will assume that you wish<br />
to remain in the 1995 section.<br />
A factsheet is available on the<br />
SPPA website. You can check<br />
the SPPA website for regular<br />
updates at www.sppa.gov.uk/nhs<br />
choice.htm or email nhschoice<br />
exercise@scotland.gsi.gov.uk<br />
or call 01896 893002. In addition, a<br />
telephone helpline will be<br />
introduced.<br />
e<br />
PEOPLE with dementia<br />
benefited from an arts<br />
therapy project piloted by <strong>NHS</strong><br />
<strong>Lanarkshire</strong> in Coatbridge.<br />
<strong>The</strong> Community Mental Health<br />
Team for Older People (CMHTOP),<br />
based at Coathill Hospital,<br />
launched the 12-week initiative.<br />
Two groups were set up, one in<br />
the community for people with<br />
mild to moderate dementia, and<br />
one at the East Stewart Gardens<br />
Day Centre for people with<br />
moderate to severe dementia.<br />
In addition to members of the<br />
CMHTOP team, art therapist Claire<br />
Coleman-Smith was recruited.<br />
Claire said: “Not only did<br />
people enjoy the sessions, their<br />
confidence and motivation also<br />
increased and they developed<br />
closer relationships.”<br />
Helping people get<br />
on with their lives<br />
REHABILITATION is not something<br />
which only begins after surgery.<br />
This is just one of the messages<br />
Claire Ritchie is keen to<br />
emphasise after joining <strong>NHS</strong><br />
<strong>Lanarkshire</strong> as Scotland’s only<br />
consultant allied health professional<br />
in rehabilitation.<br />
She took up the innovative new<br />
post with <strong>NHS</strong> <strong>Lanarkshire</strong> in June.<br />
And Claire is determined to<br />
change attitudes towards rehabilitation<br />
services to help improve<br />
patient care in the local area.<br />
She said: “My role will look to<br />
change people’s thoughts about<br />
rehabilitation, enhance communitybased<br />
services and promote the<br />
services available.<br />
“Rehabilitation isn’t just<br />
something that starts farther down<br />
the line after you’ve had surgery and<br />
ends when you go home.<br />
“Planning a person’s recovery, and<br />
putting these plans into action,<br />
should begin before a person comes<br />
in for surgery or treatment – which<br />
can even prevent their admission –<br />
and continues in the community.<br />
“It’s vital we promote independence<br />
rather than dependence, and<br />
enable people to take control in<br />
their lives.”<br />
Claire’s two-year post is in partnership<br />
with the two local authorities,<br />
North <strong>Lanarkshire</strong> Council<br />
and South <strong>Lanarkshire</strong> Council.<br />
Her key goal will be to integrate<br />
the objectives of <strong>NHS</strong>Scotland’s<br />
national framework for rehabilitation,<br />
Co-ordinated, integrated<br />
and fit for purpose – delivery<br />
framework for adult rehabilitation,<br />
within <strong>Lanarkshire</strong>.<br />
Claire qualified as an occupational<br />
therapist from Glasgow University<br />
and worked in various clinical roles<br />
within <strong>NHS</strong> Greater Glasgow and<br />
FLOURISHING: Back row: Kevin O’Neill, <strong>NHS</strong><br />
<strong>Lanarkshire</strong>, Bobby Miller, Social Work Services,<br />
North <strong>Lanarkshire</strong> Council, Colin Sloey, <strong>NHS</strong><br />
<strong>Lanarkshire</strong>, and Dr Lynne Friedli, Mental Health<br />
Improvement Services. Front Row: Wendy Halliday,<br />
<strong>NHS</strong> Health Scotland, and Mairi Brackenridge,<br />
Social Work Resources, South <strong>Lanarkshire</strong> Council<br />
Clyde before being a lead of service<br />
for occupational therapists.<br />
She also took up the post of a<br />
clinical services manager for<br />
stroke services.<br />
Claire’s final post at <strong>NHS</strong> Greater<br />
Glasgow and Clyde, before moving<br />
to <strong>Lanarkshire</strong>, was as allied health<br />
professional consultant for stroke.<br />
Claire went on: “Rehabilitation is<br />
a team approach that includes<br />
medical, nursing, allied health<br />
professionals and social work staff<br />
and it’s important these professions<br />
work closely together.<br />
“Establishing close working<br />
relationships will be key to ensuring<br />
we provide the best possible quality<br />
of rehabilitation services in our<br />
community.”<br />
Claire told how rehabilitation<br />
can help improve patient care,<br />
saying: “Rehabilitation is about<br />
helping and supporting people<br />
who have experienced a challenge<br />
to their physical or mental<br />
wellbeing which has affected their<br />
quality of life.<br />
“People can be helped, through<br />
rehabilitation, to get back to coping<br />
with everyday life and to reach their<br />
full potential.<br />
“Proactive and accessible<br />
vocational rehabilitation and<br />
employment services can help<br />
people return to work.”<br />
Claire added: “I’ll be working with<br />
a <strong>Lanarkshire</strong> team to improve the<br />
care provided to patients with longterm<br />
conditions and trying to<br />
prevent unnecessary admissions<br />
to hospitals.<br />
“We’ll also be aiming to improve<br />
rehabilitation services in the<br />
community to enable people to live<br />
independently at home, and to<br />
establish a single point of access for<br />
these services.”<br />
Rehabilitation priorities<br />
THE priority for <strong>NHS</strong> boards and<br />
local authorities under the national<br />
framework will be to:<br />
q Transform rehabilitation services<br />
to put rehabilitation at the heart of<br />
service delivery<br />
q Adopt a whole-systems approach<br />
to rehabilitation services<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>, North<br />
<strong>Lanarkshire</strong> Council and South<br />
<strong>Lanarkshire</strong> Council are working<br />
together to help <strong>Lanarkshire</strong><br />
“mentally flourish”.<br />
Together, they held an event<br />
at Larkhall Leisure Centre to<br />
mark the launch of Towards a<br />
Mentally Flourishing Scotland:<br />
Policy and Action Plan <strong>2009</strong>-<br />
2011 and to discuss promoting<br />
and supporting mental health<br />
and wellbeing in <strong>Lanarkshire</strong>.<br />
<strong>The</strong> event was attended by 100<br />
service users, carers and other<br />
stakeholders.<br />
Towards a Mentally Flourishing<br />
Scotland focuses on promoting<br />
wellbeing, preventing mental<br />
q Give a single point of access to<br />
rehabilitation services<br />
q Promote accessible vocational<br />
rehabilitation services<br />
q Support older people and<br />
people with long-term<br />
conditions to live in their<br />
local communities.<br />
Action plan to<br />
mentally flourish<br />
illness and supporting improvements<br />
in the quality of life,<br />
social inclusion, and recovery<br />
of people who experience<br />
mental health problems or<br />
mental illness.<br />
Towards a Mentally Flourishing<br />
Scotland: Policy and Action Plan <strong>2009</strong>-<br />
2011 is available at www.scotland.gov.uk<br />
For mental health information visit<br />
www.lanarkshirementalhealth.org.uk<br />
Help and support can be found by<br />
contacting Breathing Space on 0800<br />
838587 or visiting www.breathing<br />
spacescotland.co.uk or by contacting the<br />
Samaritans on 08457 909090 or visiting<br />
www.samaritans.org.uk
8<br />
the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />
KEN WELCOMES<br />
ANOTHER TERM<br />
KEN Corsar has been reappointed<br />
as <strong>NHS</strong> <strong>Lanarkshire</strong>’s chairman<br />
for a further four years.<br />
<strong>The</strong> announcement was made by<br />
Nicola Sturgeon in August, when she<br />
also announced the reappointment<br />
of the chairs for <strong>NHS</strong> Ayrshire and<br />
Arran, <strong>NHS</strong> Grampian and<br />
<strong>NHS</strong> Orkney.<br />
Ms Sturgeon, the Cabinet<br />
Secretary for Health and Wellbeing,<br />
said: “I am very pleased to announce<br />
these re-appointments.<br />
“All of the chairs concerned are<br />
extremely committed to public<br />
service and have demonstrated a<br />
clear understanding of the issues<br />
being faced within <strong>NHS</strong>Scotland.<br />
“<strong>The</strong>ir wealth of experience and<br />
knowledge have been invaluable to<br />
their boards and I look forward to<br />
continuing to work together with<br />
them in improving the health of the<br />
people of Scotland.”<br />
Ken is looking forward to<br />
continuing to help <strong>NHS</strong> <strong>Lanarkshire</strong><br />
provide first-class patient care.<br />
He said: “I am delighted to have<br />
been reappointed. Over the past<br />
four years, the health board has<br />
made remarkable progress in<br />
improving patient care, improving<br />
and increasing the services offered<br />
in the community, reducing the<br />
health inequality gap and cutting<br />
waiting times.<br />
“<strong>The</strong>re will be many more<br />
challenges to face in the next four<br />
years. However, I am confident that<br />
with <strong>NHS</strong> <strong>Lanarkshire</strong>’s dedicated<br />
and motivated staff, along with our<br />
local authority partners, we will<br />
continue to improve the health of the<br />
people in <strong>Lanarkshire</strong>.”<br />
Ken joined the <strong>Lanarkshire</strong><br />
<strong>NHS</strong> Board as a non-executive<br />
member in 2003 and became<br />
chairman in 2005.<br />
A graduate of St Andrews<br />
University and Glasgow University,<br />
he taught in several secondary<br />
schools. Ken joined the education<br />
directorate of Strathclyde Regional<br />
Council in 1975 and was apponted<br />
as director of education for Glasgow<br />
City Council in 1995 where he<br />
worked until 2002.<br />
Ken Corsar: “Delighted”<br />
In brief…<br />
Equality<br />
programme<br />
A NEW equality programme to<br />
improve the way <strong>NHS</strong> <strong>Lanarkshire</strong><br />
handles discrimination in<br />
healthcare is being developed.<br />
<strong>The</strong> new Single Equality<br />
Scheme (SES) will mean moving<br />
from the three existing equality<br />
schemes – Disability, Gender and<br />
Race – by December <strong>2009</strong>.<br />
While the SES will continue to<br />
cover disability, gender and race,<br />
it will also include age, gender<br />
reassignment, marriage or civil<br />
partnership, religion or belief,<br />
pregnancy and maternity, and<br />
sexual orientation.<br />
Hina Sheikh, equality and<br />
diversity officer, said: “To inform<br />
the SES, <strong>NHS</strong> <strong>Lanarkshire</strong> will be<br />
carrying out stakeholders’<br />
engagement exercises in<br />
<strong>September</strong> with staff and service<br />
users. We want to know what else<br />
should be included in a scheme to<br />
make sure we are treating<br />
everyone fairly, and we also want<br />
to know if people have suffered<br />
any discrimination, whether as a<br />
patient or as a member of staff.”<br />
Staff will receive a leaflet<br />
explaining the scheme with their<br />
August payslips and are asked to<br />
return the questionnaire by the<br />
end of <strong>September</strong>.<br />
Patients, visitors and carers are<br />
also being asked to complete a<br />
similar questionnaire. Staff will<br />
be provided with a supply of<br />
leaflets for public distribution.<br />
Completed forms need to be put<br />
in the self-addressed envelope<br />
and returned through internal<br />
post. Clear instruction and<br />
guidance for staff will be included<br />
in all packs sent out.<br />
MRSA screening<br />
HR team<br />
signs up<br />
for new<br />
deal to<br />
improve<br />
service<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s Human<br />
Resource service has recently<br />
been involved in a number of<br />
new developments.<br />
<strong>The</strong> service, which is led by<br />
John White, head of resourcing,<br />
delivers employee services<br />
including recruitment, HR,<br />
administration, job evaluation,<br />
workforce planning and<br />
the management of the HR<br />
system Empower.<br />
<strong>The</strong> HR resourcing team has<br />
signed up to full participation in<br />
a Local Employment Partnership<br />
with JobCentre Plus.<br />
John said: “Local Employment<br />
Partnerships aim to tackle the<br />
increasing recruitment and skills<br />
challenges of the labour market<br />
and economy.<br />
“Thousands of employers across<br />
the country have signed up to<br />
these partnerships to open<br />
up employment and training<br />
opportunities to disadvantaged<br />
jobseekers and realise the<br />
untapped potential of those whose<br />
ability is often overlooked.”<br />
<strong>The</strong> primary objectives of this<br />
agreement are:<br />
q To offer work trials<br />
q To offer opportunities for New<br />
Deal participants<br />
q Develop pre-employment skills<br />
training programmes<br />
q Providing opportunities to<br />
existing employees to mentor<br />
people who wish to return to work<br />
q Participating in new ways to<br />
assist people back into work.<br />
<strong>The</strong> resourcing team have also<br />
introduced a 24-hour recruitment<br />
line. By calling 01698 377740 (the<br />
NEW DEVELOPMENTS:<br />
the HR team is all set to<br />
take up the challenge<br />
internal number is 733 7740),<br />
callers will be provided with<br />
four options:<br />
q Request an application pack for<br />
a specific vacancy<br />
q Request to join the staff bank<br />
q Request a call back for a<br />
general employment enquiry<br />
q Request to speak to a member<br />
of the recruitment team.<br />
John added: “<strong>The</strong> introduction of<br />
the hotline and email address<br />
offers a wider range of application<br />
routes, encourages online<br />
recruitment and enables enquiries<br />
to be handled more effectively.”<br />
A recruitment email account –<br />
recruitment@lanarkshire.<br />
scot.nhs.uk – is also available to request<br />
the same details electronically.<br />
NON-EMERGENCY admissions to<br />
<strong>Lanarkshire</strong>’s acute hospitals will<br />
be screened for MRSA from<br />
November.<br />
This will be followed by<br />
screening from January 2010 of<br />
the following emergency<br />
admissions: care of elderly, renal,<br />
vascular surgery and<br />
dermatology.<br />
It is part of a national<br />
screening programme, which all<br />
<strong>NHS</strong> boards will be participating<br />
in, to reduce the risk of patients<br />
contracting MRSA.<br />
A small percentage of patients<br />
who are admitted to hospital<br />
have the MRSA bacterium on<br />
their skin or in their nose already,<br />
even though they may feel well.<br />
<strong>The</strong> MRSA bacterium is more<br />
likely to cause an infection in<br />
people who are unwell, so it is<br />
important to identify patients in<br />
hospital who are carrying it<br />
before it can infect them or<br />
spread to other patients.<br />
<strong>The</strong> screening process involves<br />
a simple nasal swab as part of<br />
the pre-admission procedures.<br />
For patients carrying MRSA,<br />
decolonisation involves an<br />
antibiotic ointment in the nose<br />
and anti-bacterial body wash<br />
before they are admitted<br />
to hospital.
the<strong>Pulse</strong><br />
SEPTEMBER/OCTOBER <strong>2009</strong> GENERAL NEWS<br />
9<br />
SUPPORTERS: John McPhelim flanked by Lynn Irvine<br />
and Kirsty Bridges<br />
Launch of a ‘much needed service’<br />
A NEW support group for people affected<br />
by lung cancer has been launched by<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
<strong>The</strong> health board’s lung cancer clinical<br />
nurse specialists, supported by Maggie’s<br />
<strong>Lanarkshire</strong>, are aiming to improve the<br />
support available to patients and carers.<br />
In August, they launched the Lung Cancer<br />
Information and Support Group at Maggie’s<br />
<strong>Lanarkshire</strong> centre at Wishaw General.<br />
Lynn Irvine, lung cancer nurse<br />
specialist at Monklands, said: “We hope<br />
people affected by lung cancer will come<br />
along for a chat and meet people in the<br />
same situation.”<br />
John McPhelim, lead lung cancer nurse<br />
specialist, said: “<strong>The</strong> group will mean<br />
people have access to professional support<br />
and advice without going to a clinic or<br />
hospital. <strong>The</strong>y can also access the excellent<br />
services and support provided by Maggie’s.”<br />
At the open day were Carluke couple<br />
Marilyn Mooney and husband Arthur, who<br />
was diagnosed with lung cancer in January.<br />
Marilyn said: “This is a great idea. It’s<br />
important that families and carers can also<br />
come. This is a much-needed service.”<br />
<strong>The</strong> first meeting will be on 9 <strong>September</strong><br />
and will then run on the second Wednesday<br />
of every month. <strong>The</strong>y will cover areas such as:<br />
q Understanding treatments<br />
q Symptom management<br />
q Managing breathlessness<br />
q Finance/benefits<br />
q Nutrition<br />
q Exercise.<br />
For more information, call Lynn Irvine on<br />
01236 713091.<br />
NEW APPROACH<br />
IS GETTING IT<br />
RIGHT FOR KIDS<br />
CHILDREN’S wellbeing is the<br />
priority for <strong>NHS</strong> <strong>Lanarkshire</strong><br />
and its partners who have signed<br />
up for a new national initiative.<br />
<strong>Lanarkshire</strong> was the first “learning<br />
partner” in Scotland for “Getting it<br />
right for every child”.<br />
This programme aims to improve<br />
outcomes for all children and young<br />
people. It will encourage closer<br />
working between the different<br />
agencies – the two local authorities,<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>, North and South<br />
Divisions of Strathclyde Police and<br />
the Scottish Children’s Reporters<br />
Administration. This will mean<br />
changes in the approach to working<br />
with children and families.<br />
Mairi Tulbure, <strong>Lanarkshire</strong>’s<br />
programme manager for the project,<br />
said: “At the moment, there are<br />
countless examples where teachers,<br />
public health nurses, midwives,<br />
youth workers, social workers and<br />
housing officers realise there’s a<br />
problem and go out of their way<br />
to get the right help for children<br />
and families. This makes a huge<br />
difference to the children’s lives.<br />
“This programme aims to make the<br />
best of our practice the norm, and<br />
provides a number of tools agencies<br />
can use to make this more likely<br />
to happen.”<br />
Getting it right for every child<br />
encourages all practitioners to take<br />
a more holistic approach to consider<br />
children’s wellbeing, rather than<br />
focusing on a single issue.<br />
As part of the programme, practitioners<br />
must consider Wellbeing<br />
CONVERSATION PIECE: some of the<br />
colleagues who completed the walk<br />
RIGHT PROGRAMME:<br />
the welfare of children<br />
is the priority of a new<br />
initiative<br />
Indicators when working with<br />
children. Are they: healthy, achieving,<br />
nurtured, active, respected, responsible,<br />
included and safe?<br />
All professionals have a responsibility<br />
to take further action if any of<br />
these are not being met.<br />
Mairi added: “Those seeing<br />
children every day are best placed to<br />
identify any issues. With a lead<br />
professional to help co-ordinate<br />
multi-agency working, the<br />
programme encourages professionals<br />
to seek help but to stay<br />
involved with a family – rather than<br />
making referrals.”<br />
Another key feature is the ability<br />
for the family and agencies involved<br />
to share information where appropriate<br />
and cut down on red-tape.<br />
At a recent two day event on the<br />
programme, <strong>Lanarkshire</strong> employees<br />
who work with children and families<br />
identified up to 165 different pieces<br />
of paper and numerous processes<br />
used by the various agencies. One<br />
aim is to streamline this.<br />
Within <strong>Lanarkshire</strong>, Mairi and the<br />
two practice development officers,<br />
Diane Langley and Margot McLean<br />
appreciate the efforts of everyone to<br />
turn the vision into a reality.<br />
Mairi said: “Localities will soon be<br />
working on the testing phase<br />
of the core components to help us<br />
learn what works and what needs<br />
to change.”<br />
For more information on the<br />
programme, email louise.young@<br />
southlanarkshire.gov.uk<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s representatives on the<br />
programme board can be emailed at:<br />
richard.burgon@lanarkshire.scot.nhs.uk<br />
janice.longford@lanarkshire.scot.nhs.uk<br />
kathy.shilliday@lanarkshire.scot.nhs.uk<br />
margaret.brown4@lanarkshire.scot.nhs.uk<br />
WINNING POSTER:<br />
Pasna with Dr Kevin<br />
Woods, chief executive<br />
of <strong>NHS</strong>Scotland<br />
Pasna paints a true<br />
picture of services<br />
A POSTER designed by <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s Pasna Sallis was<br />
selected for this year’s<br />
<strong>NHS</strong>Scotland Event – Working<br />
Together for a Healthier Scotland.<br />
Approximately 1000 <strong>NHS</strong><br />
workers attended the event that is<br />
held over two days.<br />
Occupational therapist<br />
Pasna’s poster outlined some of<br />
the tools, techniques and good<br />
practices of <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
older people’s community<br />
mental health team, based at<br />
Coathill Hospital, Coatbridge<br />
locality.<br />
She was thrilled her poster was<br />
chosen to be displayed at the<br />
event’s exhibition.<br />
Pasna said: “<strong>The</strong> poster<br />
exhibition helps <strong>NHS</strong> staff to<br />
discuss and share good practice<br />
and helps promote the delivery of<br />
high-quality services. Having the<br />
poster chosen provided a great<br />
opportunity to promote the good<br />
work being done in <strong>Lanarkshire</strong>.”<br />
She added: “<strong>The</strong>re was a real<br />
buzz and energy felt during the<br />
presentations and sessions on<br />
the day.<br />
“This year’s theme was<br />
of embedding leadership at<br />
every level of the organisation<br />
to shift the culture towards<br />
innovative practice and<br />
partnership working.”<br />
“<strong>The</strong> importance of<br />
conversations with the person<br />
receiving care, as well as<br />
managers’ conversations with<br />
<strong>NHS</strong> workers, were highlighted<br />
as key to achieving this.”<br />
For more information, visit<br />
www.nhsscotlandevent.com<br />
Hospice cash is a step in the right direction<br />
WELL done to this team of <strong>NHS</strong><br />
<strong>Lanarkshire</strong> colleagues who raised<br />
£2000 by completing the St Andrew’s<br />
Hospice midnight walk and talk.<br />
<strong>The</strong> female team who completed<br />
the 13-mile route around Hamilton,<br />
Bothwell and Uddingston were: Ruth<br />
Campbell, Yvonne Chalmers, Lena<br />
Collins, Maureen Lees, Kerri Todd,<br />
Anne Marie Lee, Gillian Lindsay,<br />
Heather Harrison, Trish Tougher,<br />
Fiona McIntyre, Stephanie Campbell,<br />
Elspeth Russell, Maria Reid and<br />
Geraldine Queen.<br />
Also walking with the team was<br />
lone male Alan Lawrie, executive<br />
director of South <strong>Lanarkshire</strong><br />
community health partnership, who<br />
was nicknamed ‘the bodyguard’ by<br />
the team.<br />
Maria Reid, assistant health<br />
promotion manager, said: “Well done<br />
to everyone who took part. It was<br />
hard going but I enjoyed the walk<br />
and talk with a group of great<br />
colleagues and friends.<br />
“Thanks to everyone who made<br />
donations for their generosity.”<br />
<strong>The</strong> money will be donated to the<br />
St Andrew’s Hospice, which provides<br />
palliative care for terminally ill<br />
patients in <strong>Lanarkshire</strong>.<br />
People can still donate at<br />
www.justgiving.com/<br />
walkandtalkforhealthnhsl
the<strong>Pulse</strong><br />
10 SPECIAL FEATURE<br />
SEPTEMBER/OCTOBER <strong>2009</strong><br />
SPECIAL FEATURE the<strong>Pulse</strong> 11<br />
IMPROVING patient care is at the heart of everything<br />
we do across <strong>NHS</strong> <strong>Lanarkshire</strong>. <strong>The</strong>re is a range of<br />
initiatives which are all designed to make sure we<br />
are providing the best possible service.<br />
<strong>The</strong> Lean programme, 18 Weeks and the Patient<br />
Safety Initiative are just three of the projects looking at<br />
how we deliver care.<br />
Our diagram on the right shows how they all share<br />
the aim of improving care and, over the next few<br />
editions, <strong>The</strong> <strong>Pulse</strong> will look at each project in turn and<br />
will highlight some of the work already undertaken.<br />
As you can see from the diagram, understanding how<br />
they all fit together is child’s play!<br />
This edition examines the role of Leading Better Care<br />
and explores some of the work that has been going on<br />
in wards in <strong>Lanarkshire</strong>...<br />
Taking the next steps<br />
LEADING Better Care and Releasing Time<br />
to Care are now rolling out in mental<br />
health and community care.<br />
Work began in Lockhart Hospital in<br />
May. Staff at Lockhart have already identified<br />
that they have similar process and<br />
environmental concerns as those of<br />
Hairmyres, and through the use of tools<br />
and modular process work, changes are<br />
already proving successful.<br />
Environmental changes have included<br />
improved shelving and cupboard de-cluttering.<br />
A great improvement has been the<br />
reorganisation of moving and handling<br />
equipment, allowing for an improved<br />
access and maintenance regime.<br />
<strong>The</strong> first process module of patient<br />
observations has now been completed,<br />
introducing a standard operating<br />
procedure that includes qualitative steps.<br />
Have your say...<br />
Staff are enjoying the experience and<br />
are excited to see their improving<br />
outcomes.<br />
Work is now also under way within<br />
mental health services.<br />
Following consultation with the Mental<br />
Health Collaborative and Mental Health<br />
Facilitators, Releasing Time to Care<br />
Mental Health has now begun within the<br />
three acute sites. This programme links<br />
very closely with other initiatives<br />
currently under way within mental health.<br />
Work is already under way with facilitators<br />
and senior charge nurses from the<br />
six wards attending a four-day modular<br />
training course which is being delivered<br />
over several months.<br />
<strong>The</strong> first three modules, Knowing How<br />
We Are Doing, Well Organised Ward and<br />
Patient Status at a Glance, have started.<br />
Elderly<br />
ward<br />
first to<br />
improve<br />
We asked the frontline staff on ward 15 at<br />
Hairmyres Hospital how they have found the<br />
Releasing Time to Care experience…<br />
Morale was lifted and<br />
you can now spend<br />
more time with the patients”<br />
Ellen McDonald, clinical support worker, ward 15, Hairmyres<br />
This has given my staff<br />
a chance to voice their<br />
concerns, raise any issues<br />
and actually see action<br />
being taken. Our<br />
pharmacist has said that<br />
our ward is now a pleasure<br />
to come into”<br />
Margaret Gibney, charge nurse, ward 15, Hairmyres<br />
HAIRMYRES Hospital began<br />
its implementation of Leading<br />
Better Care in December last<br />
year in ward 15.<br />
<strong>The</strong> first step for staff in the<br />
care of the elderly ward was to see<br />
photos and watch a video<br />
recording of their ward to look at<br />
how they worked.<br />
Karen Morrow, practice scholar,<br />
said: “<strong>The</strong> great thing about the<br />
initial part of the exercise is that<br />
while you are working, you don’t<br />
always see what is in front of you<br />
and even if you do, you may not<br />
have the time to do anything<br />
about it.<br />
“But even sitting down and<br />
having the opportunity to discuss<br />
how you work can identify<br />
small changes that can save a lot<br />
of time.<br />
“It is vital to ensure that every<br />
member of staff on the ward<br />
is able to have input into raising<br />
concerns and identifying<br />
solutions.<br />
“This means that by working as<br />
team, they can find the best<br />
solutions to problems.”<br />
One of the key elements of the<br />
programme was to make sure<br />
that all staff were aware of the<br />
changes and were told what was<br />
happening and when. Over a<br />
12-week period, the group<br />
worked with many tools, such as<br />
route by walking about (RBWA),<br />
spaghetti diagrams, process<br />
and value stream mapping,<br />
3Cs (concern, cause and<br />
counter measure) and 5S (sort,<br />
set, shine, standarise and<br />
sustain) to identify concerns<br />
and frustrations on the ward.<br />
Karen added: “Staff were then<br />
able to organise their own ward,<br />
providing them with an<br />
improved ‘fit for purpose’ area<br />
that not only reduced their<br />
amount of motion in any<br />
one procedure, but also enabled<br />
them to want to make decisions<br />
that affect their daily<br />
working routines.”<br />
One key improvement<br />
involved escorting patients to<br />
X-ray, which had been identified<br />
as a four-hour process.<br />
Not only did this affect the<br />
patient’s experience, but it<br />
meant that the ward was short of<br />
a member of staff throughout<br />
this process.<br />
By working together with<br />
portering and medical, ward<br />
and X-ray staff, this is now a<br />
streamlined 40-minute process.<br />
LEADING THE WAY: divisional nurse<br />
director Joan James (centre) visited<br />
staff at Hairmyres to see how they had<br />
implemented Leading Better Care<br />
It is<br />
vital to<br />
ensure every<br />
member of<br />
staff on the<br />
ward is able<br />
to have input<br />
into raising<br />
concerns and<br />
identifying<br />
solutions”<br />
We are working in a<br />
much more organised<br />
ward, which saves a lot of<br />
time” Kate Blake, staff nurse, ward 15, Hairmyres<br />
Real benefits for all<br />
LEADING Better Care is<br />
one of the initiatives <strong>NHS</strong><br />
<strong>Lanarkshire</strong> is using to<br />
improve patient care.<br />
<strong>The</strong> project includes<br />
reviewing the role of the<br />
senior charge nurse and<br />
Releasing Time to Care.<br />
Work has been<br />
ongoing within different<br />
sites and results are<br />
already showing that<br />
staff and patients have<br />
seen real improvements<br />
in how care is delivered.<br />
Initial evaluation has<br />
also demonstrated that<br />
implementing Releasing<br />
Time to Care has improved<br />
staff morale.<br />
Releasing Time to Care<br />
is about making sure that<br />
patient care is:<br />
q safe<br />
q effective<br />
q patient-centred<br />
q timely<br />
q efficient<br />
q equitable.<br />
And it makes sure that<br />
senior charge nurses are<br />
“guardians of quality”.<br />
Using the productive<br />
ward programme it makes<br />
sure that the ward is<br />
organised to free up staff<br />
so they can spend as<br />
much time as possible<br />
with patients.<br />
Early indicators show<br />
that both staff and patients<br />
are seeing the benefits of<br />
the programme.<br />
Leading Better Care is<br />
being led by a steering<br />
group with four separate<br />
sub-groups delivering<br />
elements of the<br />
programme.<br />
<strong>The</strong> sub groups are<br />
education, data to<br />
improve quality,<br />
implementation and<br />
communication.
12<br />
the<strong>Pulse</strong> LOCAL/DISTRICT/PARTNERSHIP SEPTEMBER/OCTOBER <strong>2009</strong><br />
EVEN MORE HELP<br />
FOR NEW MUMS<br />
Wishaw General’s breastfeeding support team is<br />
helping mothers give their babies the best start in life<br />
– and it doesn’t stop once they leave the hospital.<br />
Advice is just a phone call away, any time, day or night<br />
SUPPORT: Wishaw General<br />
Hospital’s breastfeeding<br />
support worker Margaret<br />
Thompson, with Mandy<br />
McIlvaney and her new born<br />
son Kaiden James McIlvaney<br />
NEW mums and visitors to<br />
Wishaw General Hospital who<br />
want to breastfeed can expect<br />
even more support.<br />
A new breastfeeding support<br />
team has been working in<br />
Wishaw’s maternity unit since<br />
March this year.<br />
<strong>The</strong> team aims to support<br />
anyone who wants to breastfeed<br />
through a number of measures,<br />
including making people aware of<br />
the breastfeeding rooms<br />
throughout the hospital, along<br />
with its established baby<br />
changing facilities.<br />
<strong>The</strong> facilities are available to<br />
anyone who wants a comfortable,<br />
quiet and private place to<br />
breastfeed or for a staff member<br />
who has returned to work and<br />
needs to express their breastmilk.<br />
Steps are being taken to give<br />
extra support to mums who wish<br />
to breastfeed and they auger well<br />
as the hospital works towards<br />
stage two of the UNICEF Baby<br />
Friendly Initiative Award.<br />
New breastfeeding support<br />
worker Margaret Thompson said:<br />
“I work under the supervision of<br />
midwives and support them to<br />
provide care for breastfeeding<br />
mothers.<br />
“This ensures that each woman<br />
who chooses to breastfeed has an<br />
individual plan of care and is given<br />
consistent advice and support.<br />
“This provides new mums and<br />
babies with some extra support<br />
and assistance while they are<br />
learning to breastfeed.<br />
“<strong>The</strong> breastfeeding support team<br />
also provides a 24/7 helpline that<br />
Make mothers<br />
feel welcome<br />
THERE are a number of baby changing and<br />
baby feeding facilities in <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
three acute hospitals (see right).<br />
Should any member of the public ask a staff<br />
member the whereabouts of baby changing or<br />
breastfeeding rooms, they should be:<br />
q Made to feel welcome and told that they<br />
are welcome to breastfeed anywhere in<br />
the hospital<br />
q If they wish a private area, be directed to<br />
this area<br />
q Directed to any of the baby changing<br />
facilities listed on the right, if they request this.<br />
women can contact after they are<br />
transferred home.”<br />
New mum Mandy McIlvaney<br />
from Lanark welcomed the breastfeeding<br />
rooms and the new<br />
support worker position.<br />
She said: “I think breastfeeding<br />
rooms are a really good idea<br />
because some people do prefer<br />
some privacy when they’re<br />
breastfeeding and this gives them<br />
that option.<br />
“A support worker like Margaret<br />
is also very useful as she is able<br />
to give new mums such as myself<br />
good advice just at the time you<br />
need it.”<br />
Wendy Drysdale, infant feeding<br />
development midwife, said: “We<br />
welcome women to breastfeed<br />
their child, when required, at any<br />
of <strong>NHS</strong> <strong>Lanarkshire</strong>’s premises,<br />
but we recognise that some<br />
women in the early days when<br />
learning to breastfeed may require<br />
a more private place.<br />
“Any mother wishing to<br />
breastfeed her child in private<br />
should be directed to the designated<br />
private facility by a member<br />
of staff.”<br />
She added: “Like Wishaw,<br />
Hairmyres Hospital also provides<br />
the facility to breastfeed in private<br />
and Monklands is in the process of<br />
identifying an area.<br />
“<strong>The</strong>se two sites also plan to<br />
alert patients and visitors to their<br />
availability.”<br />
<strong>The</strong> breastfeeding support<br />
team’s 24-hour helpline number is<br />
01698 361100, or you can page 139.<br />
Baby rooms at acute hospitals<br />
MONKLANDS<br />
q Main Entrance<br />
Baby Changing – Female Disabled WC<br />
q Main Entrance<br />
Baby Changing – Male Disabled WC<br />
q Outpatients<br />
Baby Changing – Female WC<br />
q X-Ray<br />
Baby Changing – Unisex WC<br />
q A&E<br />
Baby Changing – Unisex WC<br />
q Ward 3<br />
Baby Changing – Unisex WC<br />
WISHAW<br />
q Adjacent to main stairs, next to<br />
Spiritual Sanctuary<br />
Baby Changing Room Level 1<br />
q Adjacent to A&E Reception<br />
Baby Changing Room Level 1<br />
q Adjacent to Outpatient B waiting area<br />
Baby Changing and Feeding Room Level 1<br />
q Maternity Scan Level 2<br />
Baby Changing Room<br />
q Ward 23 Level 2<br />
Baby Feeding Room – Staff, Patients, Public<br />
q Neonatal Unit Level 2<br />
Baby Feeding Room – Mothers<br />
HAIRMYRES<br />
q Adjacent to A&E<br />
Reception<br />
Baby Changing/<br />
Feeding Room<br />
q Adjacent to<br />
Radiology Reception<br />
Baby Changing Room at Atrium<br />
q Adjacent to Radiology Reception<br />
Baby Feeding Room at Atrium<br />
q Adjacent to Day Surgery Reception<br />
Baby Changing Room<br />
q Adjacent to Maternity Day Assessment<br />
Baby Changing Room
the<strong>Pulse</strong><br />
SEPTEMBER/OCTOBER <strong>2009</strong> LOCAL/DISTRICT/PARTNERSHIP<br />
13<br />
In brief…<br />
Huge thanks for<br />
TV donation<br />
PATIENTS at Coathill Hospital<br />
are enjoying their favourite films<br />
and sporting events on state-ofthe-art<br />
screens thanks to the<br />
Airdrie and District Round Table.<br />
<strong>The</strong> group donated £1000 to<br />
the hospital’s Glenmore Unit.<br />
This money was used for three<br />
top-of-the-range televisions,<br />
which have delighted patients.<br />
Ward manager Lesley<br />
McCreaddie, from Wishaw,<br />
said: “This was an absolutely<br />
brilliant gesture.”<br />
Colin Williams, chairman of<br />
the Airdrie and District Round<br />
Table (ADRT), said: “We’ve a long<br />
history of working with the <strong>NHS</strong><br />
and were delighted we could<br />
help Coathill Hospital.”<br />
Brief ways to get<br />
the point across<br />
EVERY healthcare contact is a<br />
health improvement opportunity.<br />
You can make the most of<br />
this chance through brief<br />
intervention training.<br />
Brief interventions are short,<br />
structured conversations which<br />
seek to empower people to<br />
improve their own health.<br />
Trainer Sarah Welsh will<br />
provide generic brief<br />
intervention training for<br />
community planning partners,<br />
including voluntary sector and<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> staff.<br />
She said: “Brief intervention is<br />
a process that can be learned<br />
and used by practitioners to<br />
identify readiness for change<br />
in individuals and to help<br />
motivate and support health<br />
behaviour change.<br />
“It can also help address<br />
health behaviour problems at an<br />
early stage and facilitate referral<br />
of more serious cases.”<br />
Generic brief intervention<br />
training is now available for<br />
<strong>NHS</strong> staff and community<br />
planning partners.<br />
To find out more, visit the<br />
brief intervention training<br />
page on FirstPort (quick links) or<br />
call 01698 377651.<br />
HAPPY TO HELP: Volunteers Derek Howie<br />
and Phyllis Robertson provide an essential<br />
service helping people travel to and from<br />
the Kilbryde Hospice in East Kilbride<br />
Rewarding work<br />
Volunteers set to help patients and staff in a range of new ways<br />
VOLUNTEERING in <strong>Lanarkshire</strong><br />
is getting bigger and better, and<br />
staff are being asked to suggest<br />
new areas where volunteers<br />
could participate.<br />
Volunteers have been helping<br />
patients and staff in the <strong>NHS</strong> for<br />
years, but in <strong>Lanarkshire</strong> their roles<br />
have been limited to community care.<br />
Part of <strong>Lanarkshire</strong>’s new action<br />
plan for volunteering includes identifying<br />
suitable opportunities for<br />
volunteers in the acute hospitals.<br />
This could mean ensuring visitors<br />
wash their hands before entering a<br />
ward area or simply sitting with<br />
patients and chatting to them while<br />
they are in hospital.<br />
Katrina Murray, volunteer services<br />
manager, said: “This is a new development<br />
for volunteering in<br />
<strong>Lanarkshire</strong> and we hope it will<br />
generate a lot of interest.<br />
“We would be really keen to hear<br />
from staff in the acute hospitals<br />
about where volunteers would be<br />
useful. It is really important to get<br />
the roles right so volunteers find the<br />
work rewarding and they are able to<br />
support both staff and patients.”<br />
For example, <strong>Lanarkshire</strong> is<br />
looking for volunteers to become flu<br />
buddies, which are an important part<br />
of the pandemic flu plan. Volunteers<br />
would help isolated people by<br />
making sure that they have medicine<br />
and food while they are ill.<br />
As part of the development of<br />
volunteering, <strong>Lanarkshire</strong> is also<br />
working towards Investing In<br />
Volunteers.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> has already met<br />
most of the 10 standards, but we are<br />
still working on:<br />
q Developing a handbook for<br />
volunteers<br />
q Developing a range of policies for<br />
volunteers<br />
q Developing risk assessments for<br />
volunteer roles.<br />
<strong>The</strong> assessment process has been<br />
ongoing throughout August with<br />
staff and volunteers being<br />
interviewed by assessors. <strong>The</strong> results<br />
of the final assessment will be<br />
known later in the year.<br />
If you have any suggestions for<br />
areas where volunteers could help<br />
patients, particularly within the acute<br />
hospitals, contact Katrina Murray on<br />
01236 707796/707797 or email<br />
katrina.murray@lanarkshire.scot.nhs.uk<br />
TOP TOILETRIES: Charge nurse Jan Miller (far right) with (from left) colleague<br />
Allison McKenna, and Christine Harris and Lisa McShane of Women’s Aid<br />
Designer donations delight Women’s Aid<br />
A WOMEN’S Aid group issued a big<br />
thank you to the accident and emergency<br />
(A&E) staff at Wishaw<br />
General Hospital.<br />
<strong>The</strong> Motherwell and District<br />
group paid tribute to the staff after<br />
they filled a basket with items<br />
such as toiletries, perfume and<br />
handbags to give to the women who<br />
the group helps.<br />
<strong>The</strong> basket was left out by<br />
Wishaw General A&E charge nurse<br />
Jan Miller after she learned of the<br />
desperate plight faced by many of<br />
the women who seek refuge from<br />
violent and aggressive partners.<br />
Jan said: “We have a domestic<br />
violence group within the A&E<br />
department, which aims to raise<br />
awareness of the issue among staff<br />
to help us identify and support<br />
women who may be in A&E as the<br />
result of abuse.<br />
“At a recent meeting a Women’s<br />
Aid worker told us how many of the<br />
women who turn to them for help<br />
often have absolutely nothing when<br />
they arrive as they’ve been forced<br />
to flee at short notice. I put an old<br />
basket I had in the staff room and<br />
asked staff to make a donation.<br />
“<strong>The</strong> response was absolutely<br />
fantastic and in only two weeks, the<br />
basket was overflowing with<br />
donations. As well as toilet bags and<br />
toiletries, there were also items<br />
such as designer perfume, hair dye<br />
and hair clasps.”<br />
Christine Harris from Motherwell<br />
and District Women’s Aid said: “I<br />
really want to thank the staff for this.<br />
“It’s good to be able to give the<br />
women some basic toiletries and<br />
cosmetics to help them get back on<br />
their feet. It also helps them rebuild<br />
their self-esteem, which for some<br />
can be very low after they’ve<br />
suffered years of abuse.”<br />
One in four women will be<br />
victims of physical, verbal or mental<br />
abuse at some stage in their lives.<br />
Motherwell and District Women’s<br />
Aid is on 01698 321000.
14<br />
the<strong>Pulse</strong> LOCAL/DISTRICT/PARTNERSHIP SEPTEMBER/OCTOBER <strong>2009</strong><br />
Project<br />
targets<br />
young<br />
smokers<br />
A NEW project aims to reduce the<br />
number of young people smoking in<br />
<strong>Lanarkshire</strong>.<br />
<strong>The</strong> Bellshill locality launched its<br />
new Youth Smoking Cessation/<br />
Education and Prevention initiative<br />
in August.<br />
Maureen Allan, public health nurse<br />
and the project’s lead, said: “<strong>The</strong> idea<br />
is to work with local youth groups,<br />
such as the YMCA, Focus Youth Project<br />
(Viewpark), and schools to reduce the<br />
number of young people smoking.<br />
“<strong>The</strong>se groups already engage with<br />
young people and are ideally placed<br />
to discuss with them the realities of<br />
what smoking can do to your health.<br />
“<strong>The</strong> project will equip all multiagency<br />
staff who are in contact with<br />
young people with the necessary skills<br />
and knowledge for delivering<br />
information on smoking cessation.<br />
“We received funding from the<br />
Queens Nursing Institute, and the<br />
project will help build closer<br />
relationships with these local groups.”<br />
<strong>The</strong> key aims of the project are to:<br />
q Provide a confidential service<br />
q Stimulate and enable young people<br />
to challenge their own perception<br />
of health<br />
q Provide health information<br />
about smoking<br />
q Provide a holistic approach<br />
q To find out young people’s<br />
views on smoking, drugs, alcohol,<br />
physical activity, mental health<br />
and nutrition<br />
q To reduce the number of young<br />
people smoking.<br />
Attending a launch event at<br />
the Bellshill Community Health<br />
Clinic were representatives<br />
from the local YMCA, Focus<br />
Youth Project, Community<br />
Learning Development, and<br />
school-based community workers.<br />
<strong>The</strong> Queen’s Nursing Institute’s<br />
funding was also used to buy three<br />
fully equipped resource boxes<br />
containing smoking visual aids and<br />
professionally printed diaries.<br />
<strong>The</strong>se were given to the local youth<br />
partners to aid the delivery of their<br />
smoking prevention/education group<br />
work within Bellshill locality.<br />
Making us better<br />
Meet Valerie and Evelyn, two people using<br />
patient feedback to improve our services<br />
COMMUNICATORS:<br />
Valerie Costello, left,<br />
and Evelyn Anderson<br />
provide support for<br />
patients who want to<br />
raise issues about the<br />
care they received<br />
from <strong>NHS</strong> <strong>Lanarkshire</strong><br />
PERFECT patient care is always<br />
the aim of <strong>NHS</strong> <strong>Lanarkshire</strong><br />
staff, but help is at hand when<br />
things do not go to plan.<br />
Valerie Costello and Evelyn<br />
Anderson work with the<br />
Independent Advice and Support<br />
Service (IASS), which is part of<br />
the <strong>Lanarkshire</strong> Citizens<br />
Advice Bureaux.<br />
<strong>The</strong>y provide support and advice<br />
for patients who feel the care they<br />
received fell short of the high<br />
standards <strong>NHS</strong> <strong>Lanarkshire</strong> set.<br />
Valerie said: “<strong>NHS</strong> <strong>Lanarkshire</strong><br />
wants to hear feedback from<br />
patients so it can ensure it’s<br />
providing the best possible care.<br />
“If patients don’t engage in that<br />
communication, then it’s difficult<br />
for the health board to change<br />
anything.<br />
“People need to be active in their<br />
own healthcare and learn that it’s<br />
okay to question what their doctor<br />
or nurse tells them.”<br />
IASS can also help people<br />
access local health services and<br />
provide advice on issues such as<br />
housing, benefits, employment<br />
and debt.<br />
Evelyn added: “We provide<br />
support to people to raise<br />
issues they have with <strong>NHS</strong><br />
<strong>Lanarkshire</strong>.<br />
“Not only does this help<br />
patients, it helps <strong>NHS</strong><br />
<strong>Lanarkshire</strong> identify any areas<br />
where improvements can be<br />
made, where extra training may<br />
be required or when processes<br />
should be changed.”<br />
<strong>The</strong> IASS aims to resolve issues<br />
locally and many concerns are<br />
resolved by Valerie and Evelyn<br />
simply making staff aware of them.<br />
However, they also offer advice<br />
and assistance in making more<br />
formal complaints and work closely<br />
with <strong>NHS</strong> <strong>Lanarkshire</strong>’s complaints<br />
managers to resolve problems<br />
positively.<br />
Shona Welton, <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s head of patient<br />
affairs, said: “<strong>The</strong> IASS service is<br />
completely independent of the<br />
health board but we work closely<br />
together to answer people’s questions<br />
as best we can.”<br />
Evelyn said: “We’re not on<br />
anybody’s side. If a patient wants<br />
to raise an issue with the <strong>NHS</strong>, then<br />
we will help them do that.<br />
“But we will also advise<br />
someone if their expectations<br />
are unrealistic.<br />
“Often just by finding out why<br />
something was done or why they<br />
received or didn’t receive a<br />
particular treatment puts the<br />
patient’s worries at ease.”<br />
Valerie added: “<strong>NHS</strong> <strong>Lanarkshire</strong><br />
staff can also refer patients to<br />
ourselves or to the citizens advice<br />
bureaux for help on benefits.”<br />
People can access the IASS through<br />
their local citizens advice bureau,<br />
or by contacting Valerie on 01555 664301<br />
or valcostello@clydesdalecab.cas<br />
online.org.uk or Evelyn on 01236 429338,<br />
or evelynanderson@coatbridgecab.<br />
casonline.org.uk<br />
It was a marvellous night for a MoonWalk!<br />
COLLEAGUES from across <strong>NHS</strong> <strong>Lanarkshire</strong><br />
pulled on their walking boots to raise<br />
thousands of pounds through the<br />
Edinburgh MoonWalk.<br />
Walking 26.2 miles, the teams raised<br />
tremendous sums to help the fight<br />
against breast cancer.<br />
Pictured (far right) are the team from<br />
Wishaw Health Centre, who raised £2000.<br />
Also pictured are staff from the<br />
Community Mental Health Team for Older<br />
Adults in Hamilton and ward staff from<br />
Udston Hospital who completed the<br />
MoonWalk and raised £3000.<br />
Both teams thanked their colleagues,<br />
friends and family for their support and<br />
generous donations.<br />
£3000<br />
raised!<br />
PRETTY IN PINK: Community Mental Health Team for Older<br />
Adults in Hamilton and ward staff from Udston Hospital joined<br />
forces for the walk. <strong>The</strong> team members were: Ann Michelle Skilling, Elizabeth Leavy,<br />
Rosie McKenzie, Emma Main, Kay Mullen, Christine Johnston, Geraldine Martin,<br />
Helen McTear, Sheila Robertson, Dianne Clifton, Gillian Leavy, Maureen Dunn, Lynn<br />
Dunsmuir, Stephanie Alexander, Debbie McMillan and Dianne Alexander<br />
£2000<br />
raised!<br />
EVENING GLAMOUR: (from left) Jackie McDonald, Sharon Clark, Jennifer<br />
Rutherford, Ellen Chalmers and Janet Bow from Wishaw Health Centre
the<strong>Pulse</strong><br />
SEPTEMBER/OCTOBER <strong>2009</strong> TOP HEALTH ISSUES<br />
15<br />
Media Watch<br />
<strong>The</strong> <strong>Pulse</strong> takes a look at<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> in the headlines…<br />
REDUCING RISKS<br />
YOUR health and safety is<br />
a key priority for <strong>NHS</strong><br />
<strong>Lanarkshire</strong> – make sure it is<br />
a priority for you too.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> is looking<br />
to build on existing health and<br />
safety initiatives to further<br />
improve our practices.<br />
To do so, it is vital all staff<br />
ensure they are aware of the<br />
relevant policies and that they<br />
occupational health, said:<br />
“Health and safety within<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> has been<br />
improved over the last few<br />
years and we wish this trend<br />
to continue.<br />
“<strong>The</strong> key to ensuring the<br />
health and safety of everyone<br />
within <strong>NHS</strong> <strong>Lanarkshire</strong> is to<br />
make sure staff know how to<br />
minimise their own and<br />
policies, should also be easily<br />
available.”<br />
Various health and safety<br />
policies are on FirstPort.<br />
<strong>The</strong>se include policies on<br />
moving and handling,<br />
Prevention and Management<br />
of Violence and Aggression<br />
(PaMoVA), employee bloodborne<br />
virus infection, stress at<br />
work and working alone.<br />
take advantage of the health patients’ risks.”<br />
and safety training opportunities<br />
“Details on how to access To assess these policies, go to<br />
available.<br />
Dr Ewan Macdonald, <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s director of<br />
relevant training, and information<br />
on the health board’s<br />
various health and safety<br />
the quick links section of<br />
FirstPort and choose Ratified<br />
<strong>NHS</strong>L HR Policies.<br />
How to stay safe<br />
Violence and aggression<br />
Violence and aggression<br />
towards any healthcare staff is<br />
unacceptable.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> has a<br />
Prevention and Management of<br />
Violence and Aggression<br />
(PaMoVA) Policy to keep all<br />
staff as safe as possible.<br />
Under the policy, managers<br />
are required to carry out risk<br />
assessments in all work areas<br />
to identify any risks to staff.<br />
Staff are responsible for<br />
reporting all incidents,<br />
including near misses, to<br />
their line manager.<br />
Training in the prevention and<br />
management of violence and<br />
aggression is also available.<br />
Visit the PAMOVA page of<br />
FirstPort, within the<br />
Corporate Services section.<br />
Fire safety<br />
Fire safety is the responsibility<br />
of everyone within <strong>NHS</strong><br />
<strong>Lanarkshire</strong>.<br />
Every premise must have a<br />
Fire Risk Assessment carried<br />
out and any hazards identified.<br />
Measures must then be<br />
taken to remove or minimise<br />
the risks identified.<br />
All employees should be<br />
given relevant information of<br />
these risks and sufficient<br />
instruction and training on<br />
how to ensure their own safety<br />
and the safety of others in<br />
the building.<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>’s Fire Policy<br />
is available on First Port, under<br />
Staff Information/<br />
Miscellaneous Items.<br />
For more information on fire<br />
safety and training, visit the<br />
Fire Safety section within the<br />
SALUS page on FirstPort or call<br />
01236 438179.<br />
Needlesticks/accidental<br />
exposure to blood/body fluids<br />
Anyone accidentally exposed to<br />
blood or body fluids, including<br />
needlestick, should follow the<br />
guidelines in Section G of the<br />
Control of Infection manual.<br />
First Aid should be carried out<br />
and appropriate action taken.<br />
When using sharps, never<br />
leave them lying around; walk<br />
about with unguarded sharps;<br />
or keep syringes with needles<br />
attached in your pocket.<br />
TAKE RESPONSIBILITY: our health<br />
and safety record is improving<br />
Always request assistance<br />
with uncooperative patients;<br />
and take a sharps’ container<br />
to the place you use the<br />
sharp and dispose of sharps<br />
immediately after use into<br />
the approved container.<br />
<strong>The</strong> guidelines are available<br />
at the bottom of the<br />
Healthcare Associated Infections’<br />
page on FirstPort, which can be<br />
found under the links section.<br />
Control books<br />
<strong>The</strong> Control Book is the system<br />
used within <strong>NHS</strong> <strong>Lanarkshire</strong> to<br />
control health and safety.<br />
<strong>The</strong> book is maintained by all<br />
relevant line managers and<br />
should provide information on<br />
the risks and control measures<br />
associated with work activities.<br />
All staff should make<br />
themselves aware of the<br />
information contained in<br />
the Control Book as soon<br />
as possible.<br />
You have a responsibility<br />
to ensure you take reasonable<br />
care of yourself and others<br />
who may be affected by<br />
your actions.Currently, one<br />
third of books are audited<br />
annually but it is proposed<br />
that all books will be audited<br />
each year.<br />
Pharmacy in award win<br />
for speedy service<br />
New health<br />
centre is in<br />
great shape<br />
e<br />
Airdrie and Coatbridge<br />
Advertiser<br />
BBC Radio Scotland was just one<br />
of the many media outlets<br />
that highlighted <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
innovative bowel screening campaign,<br />
launched in August.<br />
<strong>The</strong> health board signed up members<br />
of the public to become volunteer<br />
champions who will visit local<br />
community groups and explain why<br />
taking the test is so important.<br />
<strong>The</strong> national radio station broadcast<br />
interviews from the launch event, held at<br />
a Hamilton Bowling Club.<br />
<strong>The</strong> Evening Times and East Kilbride<br />
News were among the newspapers also<br />
reporting the campaign.<br />
e<br />
TWO new policies were launched to<br />
improve the public’s experience<br />
when contacting <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
<strong>The</strong> <strong>Lanarkshire</strong> Extra, Wishaw Press,<br />
East Kilbride News and Airdrie and<br />
Coatbridge Advertiser were among the<br />
newspapers that reported the<br />
introduction of the health board’s<br />
Customer Care Policy and Standards, and<br />
a Guide to Written Communications.<br />
SHARE YOUR STORIES<br />
Evening Times<br />
Cancer<br />
support<br />
group<br />
set up<br />
e<br />
Wishaw Press<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> launched a<br />
new support group for people<br />
with lung cancer.<br />
<strong>The</strong> Evening Times, Wishaw Press,<br />
Hamilton Advertiser, <strong>Lanarkshire</strong> World<br />
and the other local newspapers<br />
celebrated this new initiative.<br />
e<br />
<strong>The</strong> Evening Times, Wishaw<br />
Press and <strong>The</strong> Extra reported<br />
that Wishaw General’s pharmacy<br />
dispensary won a national award<br />
after slashing the time it takes to<br />
issue prescriptions.<br />
e<br />
<strong>The</strong> progress of Coatbridge’s new<br />
health and community centre was<br />
celebrated on the pages of the Airdrie<br />
and Coatbridge Advertiser.<br />
e<br />
<strong>The</strong> Wishaw Press reported on <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s Wishaw locality’s<br />
new anti-smoking initiative.<br />
All parents and guardians of primary<br />
school pupils will be asked to sign a<br />
pledge that they will not smoke around<br />
their kids.<br />
q Has a patient or visitor gone out of their way to praise you?<br />
q Is there a new service in your department you are proud of?<br />
Contact the communications department on 01698 245069/245077 and help us<br />
reflect the good news stories that happen within <strong>NHS</strong> <strong>Lanarkshire</strong> every day.
16<br />
the<strong>Pulse</strong> PEOPLE NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />
Julian is booking out<br />
ALL THE BEST: Carol<br />
holding grandson Ollie,<br />
and with daughter Julie<br />
and husband Jim, right,<br />
surrounded by friends<br />
and colleagues<br />
TRIBUTE TO CAROL<br />
AFTER 40 YEARS<br />
CHIEF dietitian Carol Anderson<br />
has retired after 40 years with the<br />
<strong>NHS</strong> in <strong>Lanarkshire</strong>.<br />
Carol, who began her career at<br />
Law Hospital in 1969, played a key<br />
role in increasing the role of<br />
dietetics in mental health services<br />
within <strong>Lanarkshire</strong>.<br />
Colleagues wished her good<br />
luck at a farewell bash in<br />
Hartwoodhill Hospital.<br />
Carol, chief dietitian in mental<br />
health, based at the Wishaw<br />
Resource Network, said: “It’s been a<br />
privilege to work with so many great<br />
people. <strong>The</strong>y’re not just colleagues,<br />
they’re my friends and they’ve made<br />
my work very enjoyable.”<br />
Carol began as a basic grade<br />
dietitian at Law before being<br />
promoted to senior II dietitian,<br />
covering Law and the William<br />
Smellie Unit. In 1989, she took up<br />
a post at Hartwood Hospital to<br />
develop a specialist dietetic service<br />
for mental health.<br />
During this time she became<br />
involved in the Getting Better Together<br />
and Huntington’s Association Advisory<br />
and Carers groups.<br />
In 2000, Carol moved to Wishaw,<br />
when mental health services were<br />
further expanded into the community.<br />
She has had many successes with<br />
her clients and particularly enjoyed her<br />
role working with eating disorders.<br />
Lis Lawson, service development<br />
manager mental health, Bellshill<br />
locality, said: “Carol has played a<br />
major part in increasing the profile<br />
of dietetics in mental health and<br />
developing the service.<br />
“Those of us who know her will be<br />
well aware of her dedication and<br />
enthusiasm for her patients, her<br />
profession, mental health, <strong>NHS</strong><br />
<strong>Lanarkshire</strong> and life in general. It<br />
has been a privilege to work with<br />
Carol and we wish her all the best.”<br />
Carol will be spending more time<br />
with her family, including grandson<br />
Ollie, daughter Julie and husband Jim,<br />
as well as cooking, gardening<br />
and socialising.<br />
She will certainly not be stuck for<br />
things to do in her spare time with<br />
plans to build an eco-house.<br />
FAREWELL: from left,<br />
Maureen Graham,<br />
Amanda Minns,<br />
Julian Hodgson,<br />
Grant Donaghy, Jim<br />
Rae and Lisa Mclaren<br />
LIBRARIAN Julian Hodgson will<br />
be sadly missed by colleagues<br />
following his retirement after<br />
27 years with <strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
Having joined the health service<br />
in 1982 as a part-time medical<br />
librarian, covering Law and<br />
Hartwood, Julian’s most recent<br />
post was at the Alistair MacKenzie<br />
Library at Wishaw General.<br />
Amanda Minns, library services<br />
manager, said: “Julian is<br />
synonymous with the library<br />
service in <strong>Lanarkshire</strong>.<br />
“Many staff, past and present,<br />
automatically link Julian’s friendly<br />
Mike shall have music<br />
CONSULTANT Anaesthetist Dr Mike<br />
Inglis is retiring from Monklands<br />
Hospital on 1 November.<br />
To celebrate his time with <strong>NHS</strong><br />
<strong>Lanarkshire</strong>, and to wish him well<br />
for the future, a dinner is being held<br />
on Saturday 24 <strong>October</strong> in the<br />
private dining room at the Abode<br />
Hotel in Bath Street, Glasgow.<br />
A drinks reception at 7pm will<br />
be followed by dinner at 8pm, and<br />
face and excellent service with the<br />
library department.”<br />
Prior to joining the health<br />
service, Julian, from Lesmahagow,<br />
worked in librarian posts in<br />
Westminster Council, London<br />
School of Economics and<br />
Lambeth Council.<br />
In his most recent post, one of<br />
Julian’s major achievements was<br />
his contribution to the implementation<br />
of the <strong>NHS</strong>Scotland unified<br />
library management system.<br />
Julian, married to Pat with two<br />
daughters, thanked everyone for<br />
their kind wishes.<br />
then musical entertainment will<br />
be provided.<br />
<strong>The</strong> cost for the evening will be<br />
£50 per person with partners very<br />
welcome. Tickets must be paid for<br />
by 8 <strong>October</strong>.<br />
For more details, contact Linda<br />
Cameron, anaesthetic secretary<br />
or Vimty Muir, consultant anaesthetist,<br />
on 01236 712000.<br />
<strong>The</strong><br />
world<br />
awaits...<br />
SPEECH and language therapy<br />
specialist Morag McDade is off to<br />
see the world after retiring from<br />
<strong>NHS</strong> <strong>Lanarkshire</strong>.<br />
<strong>The</strong> mum of four daughters,<br />
three stepdaughters and grandmother<br />
to 14, will be visiting<br />
family in California and Australia.<br />
Morag, who was the clinical lead<br />
in learning impairment for<br />
<strong>Lanarkshire</strong> since 2000, retired<br />
after 16 years at Motherwell<br />
Health Centre.<br />
<strong>The</strong> Motherwell woman, who is<br />
married to Brian, said: “I’ve very<br />
mixed feelings about retiring.<br />
“I’m looking forward to having<br />
more time to spend with my family<br />
but I’ll also miss my colleagues and<br />
friends here at the health centre<br />
hugely. It never fails to amaze me<br />
that so many lovely and genuine<br />
people work in the same place.<br />
“I’ll be dropping back in as often<br />
as I can to see them all.”<br />
Everyone in the speech and<br />
language therapy department wishes<br />
Morag good luck for the future.<br />
She is pictured cutting her celebratory<br />
cake next to husband<br />
Brian and friends and colleagues.<br />
It never fails<br />
to amaze<br />
me that so many<br />
lovely and genuine<br />
people work in the<br />
same place. I’ll be<br />
dropping back in<br />
to see them all”<br />
<strong>The</strong> garden<br />
beckons<br />
for Roger<br />
ROGER Reid brought 37 years with the<br />
<strong>NHS</strong> in <strong>Lanarkshire</strong> to an end when<br />
he took early retirement.<br />
Based at Coathill Hospital, Roger, a<br />
property and support services<br />
department (PSSD) porter/driver,<br />
enjoyed a farewell tea on 30 June.<br />
He had worked at Law Hospital for<br />
19 years, followed by 14 years at<br />
Strathclyde Hospital, before moving<br />
to Coathill.<br />
Roger, pictured above fourth from<br />
right with his colleagues, is married<br />
with two girls and will be looking to<br />
spend more time enjoying his<br />
favourite hobby – gardening.<br />
Bert McNaughton, transport<br />
manager at Law Hospital, said: “We<br />
all wish Roger and his family a long<br />
and happy retirement.”
the<strong>Pulse</strong><br />
SEPTEMBER/OCTOBER <strong>2009</strong> COMPETITIONS/PUZZLES<br />
17<br />
Here comes<br />
Spinawina!<br />
Marilyn, who works in the South <strong>Lanarkshire</strong><br />
psychotherapy department, has helped<br />
invent a new game – and you can win it!<br />
A FANTASTIC new board game<br />
“Spinawina”, has been invented<br />
by <strong>NHS</strong> <strong>Lanarkshire</strong>’s Marilyn<br />
Neil with husband Douglas.<br />
Marilyn, from Carluke, works<br />
in the South <strong>Lanarkshire</strong><br />
psychotherapy department at<br />
Torrance House, Motherwell.<br />
<strong>The</strong> ingenious duo have created a<br />
revolutionary general knowledge<br />
board game which is sure to be a big<br />
hit this Christmas.<br />
And <strong>The</strong> <strong>Pulse</strong> has teamed up with<br />
Douglas and Marilyn to offer readers<br />
the chance to win two of these<br />
fantastic quiz games.<br />
Secretary Marilyn said: “It has<br />
been a long hard road developing<br />
the game, however, we’ve had a lot<br />
of fun on the way and hope people<br />
will love playing it.<br />
“Now that we’ve managed to<br />
produce it, we’re hoping the bigger<br />
manufacturers can take it to the next<br />
level under licence.<br />
“In this economic climate, board<br />
games are continuing to be popular<br />
with people looking for group entertainment<br />
at home, and at low cost.”<br />
Based on a travel theme,<br />
Spinawina’s patented idea, the<br />
spinner, replaces the use of dice and<br />
provides a novel and exciting way of<br />
playing the game.<br />
<strong>The</strong> idea is to use your transport<br />
peg on the spinner to reach your<br />
destination – the centre of the<br />
board – first.<br />
To do this, you need to answer<br />
questions correctly and collect your<br />
four tokens on route.<br />
<strong>The</strong>re are 14 question categories<br />
including music, films, science and<br />
nature, history, true or false, sport<br />
and TV.<br />
A kids’ section is also included so<br />
they can join in as well.<br />
Two special categories, “guys” and<br />
“dolls”, have also been included to<br />
add some fun and banter between<br />
the sexes.<br />
This means all the family have a<br />
chance to answer questions from<br />
their favourite category.<br />
Patents have been granted<br />
in Great Britain and the USA.<br />
It is available to buy online at<br />
www.Spinawina.com for £29.99,<br />
excluding postage and packaging.<br />
For a chance to win one of the<br />
two Spinawina games, answer this<br />
simple question:<br />
What replaces<br />
dice in the<br />
game Spinawina?<br />
Send your answers to Martin<br />
Stirling at Communications<br />
Department, Strathclyde Hospital,<br />
Airbles Road, Motherwell ML1 3BW<br />
by Friday 2 <strong>October</strong>. Alternatively<br />
email your answer to martin.stirling@<br />
lanarkshire.scot.nhs.uk with<br />
“Spinawina” as the subject.<br />
Remember to include your job title,<br />
place of work and a contact number.<br />
Big grin<br />
with a<br />
win!<br />
THREE lucky staff members got<br />
their hands on £100 of Boots<br />
vouchers after winning an oral<br />
health quiz.<br />
Morag Torrance, Orchard<br />
Medical Centre, won £50, while<br />
Pamela Warrington, Modyrvale<br />
Medical Centre, and Pamela<br />
TWO lucky <strong>Pulse</strong> readers enjoyed a<br />
day at the races after winning<br />
competitions in the last edition.<br />
q Amanda Shewan, charge nurse on<br />
ward 17 at Wishaw General Hospital,<br />
was able to take along nine of her<br />
SMILE: Pamela Warrington,<br />
Morag Torrance and Pamela<br />
Caldwell receive their prizes<br />
from Clare Malone<br />
Caldwell, Strathclyde Hospital,<br />
won £25 each.<br />
<strong>The</strong> quiz had been organised by<br />
Motherwell locality’s Health<br />
Working Lives Group to raise<br />
awareness of National Smile<br />
Month – which ran from 17 May-<br />
17 June.<br />
friends to Ayr race course for their<br />
famous Ladies’ Night on Saturday<br />
8 August.<br />
She correctly answered that<br />
William Hill sponsors the Ayr<br />
Gold Cup.<br />
Clare Malone, health promotion<br />
officer, said: “<strong>The</strong> group would<br />
like to thank all staff who took<br />
part and for our colleagues in oral<br />
health for supplying the quiz.<br />
“Look out for our next quiz<br />
coming soon with some more<br />
great prizes.”<br />
Ladies were winners at the races<br />
q Lesley Allison, a specialist<br />
paediatric dietician, based at<br />
Strathclyde Hospital, was the winner<br />
of our Hamilton Park Racecourse<br />
competition. She won two tickets to<br />
Ladies’ Night on 1 August.<br />
<strong>Pulse</strong> Sudoku<br />
Enter digits from 1 to 9 into the blank spaces. Every row must contain one<br />
of each digit. So must every column, and every 3x3 square.<br />
Get the solution on FirstPort.<br />
8 2 4<br />
6 8 5<br />
8 1 5<br />
9 5 7 6<br />
7 4 9 6 5<br />
6 8 7 3<br />
1 6 3<br />
6 9 2<br />
7 4 8
18<br />
the<strong>Pulse</strong> GENERAL NEWS SEPTEMBER/OCTOBER <strong>2009</strong><br />
Spotlight on care for older people<br />
ALMOST 200 people attended an<br />
event aimed at improving care for<br />
older people in <strong>Lanarkshire</strong>.<br />
Rising to the Challenge:<br />
Developing 21st Century Care for<br />
Older People was held in the<br />
Excelsior Stadium in Airdrie.<br />
Professionals from a variety of<br />
backgrounds, including health, social<br />
care and private care home services,<br />
attended the conference.<br />
<strong>The</strong> event was jointly supported<br />
by the older people’s directorate,<br />
the managed care network for<br />
older people and the practice<br />
development practitioner for<br />
older people.<br />
<strong>The</strong> main aims of the conference<br />
were to:<br />
q Improve the profile of older<br />
people’s services across <strong>Lanarkshire</strong><br />
q Showcase innovative practice in<br />
older peoples’ care<br />
q Highlight shared challenges and<br />
opportunities<br />
q Improve practice of staff providing<br />
care to older people<br />
q Develop networks of care across<br />
older people’s services<br />
q Improve staff knowledge.<br />
<strong>The</strong> day included some key<br />
presentations from expert speakers<br />
as well as workshops, market stalls<br />
and poster presentations.<br />
Key speakers on the day included<br />
Dr Marie Cerinus, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
director of nurses, midwives and<br />
allied health professionals, Professor<br />
Alasdair MacLullich, Royal College<br />
of Surgeons and Geriatricians, and<br />
Dr Sarah Mitchell, project manager,<br />
Scottish Government.<br />
Trudi Marshall, practice<br />
development practitioner for older<br />
adults, said: “<strong>The</strong> purpose of this<br />
POSITIVE FEEDBACK: delegates listened to speakers and attended workshops<br />
event was to provide a learning and<br />
networking opportunity for people<br />
with an interest in older people’s care<br />
across <strong>Lanarkshire</strong>.<br />
“<strong>The</strong>re was a fantastic turnout and<br />
the feedback we received was<br />
extremely positive.<br />
“I would like to thank the Ronald<br />
Miller Endowment Fund and its<br />
trustees for the support provided.”<br />
Boost for wellbeing<br />
TWO <strong>NHS</strong> <strong>Lanarkshire</strong> projects<br />
which aim to improve the health,<br />
safety and wellbeing of staff<br />
have been awarded funding of<br />
almost £180,000.<br />
An initiative to develop an online<br />
training package for the prevention<br />
and management of violence and<br />
aggression (PaMoVA) received<br />
£25,000 from the Scottish<br />
Government’s Working Well<br />
Challenge Fund.<br />
In addition, a project to help<br />
improve staff health and encourage<br />
personal development and lifelong<br />
learning received £152,800.<br />
In total, £1.5 million of funding for<br />
projects aimed at improving the<br />
health, safety and wellbeing of staff<br />
working in the <strong>NHS</strong> in Scotland<br />
were announced by Minister for<br />
Public Health Shona Robison<br />
during a speech at the <strong>NHS</strong>Scotland<br />
Event in June.<br />
Hugh Sweeney, <strong>NHS</strong> <strong>Lanarkshire</strong>’s<br />
employee director, believes the<br />
funding will benefit the health board,<br />
staff and patients.<br />
He said: “<strong>NHS</strong> <strong>Lanarkshire</strong> puts a<br />
great emphasis on encouraging staff<br />
to continue their lifelong learning.<br />
“This brings benefits not just to<br />
the individuals themselves, but to the<br />
organisation as a whole and our<br />
patients who reap the benefits of a<br />
highly skilled, motivated and dedicated<br />
team of professional staff.”<br />
Jan Shand, PaMoVA manager,<br />
added: “Receiving this money will be<br />
a tremendous boost.<br />
“An online training system will<br />
provide another option for staff. It<br />
will help us provide refresher<br />
training and has the potential to<br />
provide basic training to some staff<br />
in the low-risk category.<br />
“<strong>The</strong> new system will help maximise<br />
the safety of staff and service users<br />
by offering flexible training options in<br />
the prevention and management of<br />
violence and aggression.<br />
“We’re hoping to implement the<br />
new system as soon as possible.”<br />
At the <strong>NHS</strong>Scotland Event,<br />
Ms Robison also paid tribute to the<br />
efforts of <strong>NHS</strong> staff throughout the<br />
recent H1N1 outbreak.<br />
She said: “<strong>The</strong> importance of<br />
public health has been brought into<br />
sharp focus by the recent outbreak<br />
of the H1N1 strain of flu and I would<br />
like to thank <strong>NHS</strong> staff in Scotland<br />
for their effective and swift response.<br />
“I am hugely encouraged by the<br />
work that is taking place to improve<br />
the health of Scotland’s people.<br />
“A healthier Scotland is a better<br />
Scotland and <strong>NHS</strong> staff are<br />
working on the front line in order to<br />
deliver this.<br />
“I am also delighted to be<br />
announcing the successful projects<br />
set to receive funding from the<br />
Working Well Challenge Fund.<br />
“Alongside existing initiatives,<br />
these will help to ensure that staff<br />
can continue to work towards our<br />
shared goal of improving the<br />
nation’s health in a safe working<br />
environment.”<br />
For a full list of the successful bids<br />
in the Working Well Challenge,<br />
visit: www.scotland.gov.uk<br />
Learning<br />
for life<br />
MORE than 160 staff attended <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s fifth annual Learning at Work<br />
Day in June.<br />
<strong>The</strong> event, held in the Ronald Miller<br />
Education Centre, highlights the advice,<br />
support and training opportunities available to<br />
the health board’s employees.<br />
Training manager Agnes Robb was pleased<br />
with the success of the day.<br />
She said: “<strong>The</strong> aim of the Learning at Work<br />
Day is to promote life-long learning, whether<br />
through academic courses or summer courses<br />
in various leisure pursuits, and to show <strong>NHS</strong><br />
<strong>Lanarkshire</strong> staff the opportunities and support<br />
available to them.<br />
“In addition to the information stalls, we had<br />
taster sessions – including one in sign<br />
language – and the feedback was very positive.<br />
“<strong>The</strong> day has grown over the previous five<br />
years and we’re already looking forward to an<br />
even bigger and better event next year.”<br />
Stalls for the Practice Development Centre,<br />
the library service, IT, SALUS and the Dalziel<br />
Centre were joined by external organisations,<br />
including the University of the West of<br />
Scotland, the Open University and Motherwell<br />
Football Club.<br />
Congratulations to the Learning at Work Day<br />
winners – Sheona Everett, who won the word<br />
search competition and £50 of Matalan<br />
vouchers, and raffle prize winners Catrina<br />
McQueen and Sam Hannah, who both won a<br />
basket of fruit courtesy of Serco.<br />
IN THE SLING OF IT: June Lee, moving<br />
and handling advisor, demonstrates the<br />
patient hoist to Jan Shand, Prevention<br />
and Management of Violence and<br />
Aggression (PaMoVA) manager, during<br />
the Learning at Work Day<br />
In brief…<br />
Discounts, offers<br />
and prizes at<br />
<strong>NHS</strong>247.com<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> staff can<br />
benefit from big discounts and<br />
great offers on <strong>NHS</strong>247.com<br />
Launched in July 2008, the site<br />
is the first online healthcare<br />
community for all <strong>NHS</strong> staff.<br />
<strong>NHS</strong>247 hosts the popular<br />
<strong>NHS</strong> Staff Discount scheme from<br />
hundreds of local and national<br />
businesses.<br />
You can let the <strong>NHS</strong>247<br />
team know if you want your<br />
favourite local businesses to<br />
be included by logging on<br />
to nhs247.com<br />
<strong>The</strong>re is also an <strong>NHS</strong><br />
employee of the month<br />
competition, where any<br />
member of staff can nominate<br />
a colleague.<br />
<strong>The</strong> winner receives a prize –<br />
typically a break for two in a four<br />
or five-star hotel.<br />
New competition prizes<br />
include a brand new car.<br />
<strong>NHS</strong>247 also carries a latest<br />
<strong>NHS</strong> news board which includes<br />
blogs, petitions and forums.<br />
To take advantage of these<br />
exclusive offers, <strong>NHS</strong><br />
employees need to register on<br />
www.nhs247.com which is<br />
completely free of charge.
the<strong>Pulse</strong><br />
SEPTEMBER/OCTOBER <strong>2009</strong> TRAINING<br />
19<br />
Famous five<br />
In<br />
Nurses are first in Scotland to graduate in advanced critical care<br />
FIVE <strong>NHS</strong> <strong>Lanarkshire</strong> staff are<br />
in line to become the first in<br />
Scotland to complete a new<br />
advanced nursing practice course.<br />
<strong>The</strong> advanced nurse practitioners<br />
in critical care (ANPC) will be the<br />
first critical care practitioners in<br />
Scotland to graduate with the award<br />
of postgraduate certificate in acute<br />
care at the University of the West<br />
of Scotland.<br />
<strong>The</strong> quintet was also present<br />
along with <strong>NHS</strong> <strong>Lanarkshire</strong><br />
anaesthetic practitioners and<br />
members of the hospital emergency<br />
care teams from the three acute<br />
sites, at an Anatomy Study Day held<br />
in Glasgow University’s anatomy<br />
department.<br />
Here the group met Dr Quentin<br />
Fogg, lecturer in anatomy and were<br />
accompanied by mentor and<br />
consultant anaesthetist Dr Veronica<br />
Watson.<br />
Martin Carberry, <strong>NHS</strong><br />
<strong>Lanarkshire</strong>’s nurse consultant in<br />
critical care, said: “It’s a fantastic<br />
achievement by the staff members.<br />
“We’re really proud that not only<br />
are we the first board in <strong>NHS</strong><br />
Scotland to invest in these innovative<br />
new roles, but they’ll be the first in<br />
Scotland to complete this postgraduate<br />
certificate too.”<br />
For further infomation, including<br />
the next available dates for the<br />
postgraduate certificate in acute care,<br />
contact Ann McQuarrie at the<br />
University of the West of Scotland<br />
on anne.mcquarrie@uws.ac.uk<br />
THE FIRST: (from left) Dr Veronica Watson, Christine Growney, Laura Armstrong,<br />
Dr Quentin Fogg, Audrey Jackson, Sara Elliott, Johan Campbell and Donna Ferraioli<br />
brief…<br />
e<br />
<strong>NHS</strong> <strong>Lanarkshire</strong> offers<br />
courses in moving and<br />
handling.<br />
<strong>The</strong> moving and handling<br />
advisors provide an advisory and<br />
training service to all employees<br />
of <strong>NHS</strong> <strong>Lanarkshire</strong>, for patient<br />
and non-patient handlers.<br />
Training courses are from three<br />
hours to two days in duration<br />
and content depends on the<br />
needs of the staff group.<br />
For further information,<br />
contact Sandra Sweeney, training<br />
co-ordinator at Coathill Hospital,<br />
on 01236 707721.<br />
e<br />
IT is essential for all staff<br />
working in the health<br />
service to take care of their<br />
personal safety and be aware of<br />
the safety of others. To reduce<br />
the risk of being a victim of<br />
unwanted aggression or violent<br />
behaviour, <strong>NHS</strong> <strong>Lanarkshire</strong><br />
provides Management of<br />
Aggression training for all staff.<br />
Please contact PaMoVA<br />
advisors on 01501 824547.<br />
Training Planner<br />
ORGANISATIONAL<br />
DEVELOPMENT<br />
q Induction Training<br />
Corporate Induction continues<br />
to be delivered each week<br />
around the four main training<br />
sites. Contact: Lorna Galloway<br />
01698 366765.<br />
OCTOBER<br />
q Equality and<br />
Diversity Programme<br />
A one-day course (9.30am-<br />
4.30pm) for supervisors, team<br />
leaders and managers. Various<br />
dates from <strong>September</strong> to<br />
December <strong>2009</strong>. Contact: Linda<br />
Firstbrook 01355 585485.<br />
q How Can I Help You?<br />
<strong>The</strong> half-day course covers the<br />
content of the Customer Care<br />
Policy and Standards, attitudes<br />
and behaviours, methods of<br />
communication, skills used in<br />
delivering a quality service,<br />
data protection and tips on<br />
de-escalating difficult<br />
situations.<br />
<strong>The</strong> training will be<br />
delivered on a phased basis<br />
within the organisation, and<br />
will be ongoing throughout<br />
the year. Contact: Elaine<br />
McGuinness 01698 366763.<br />
q Minute-Taking Skills<br />
<strong>The</strong> half-day course, morning<br />
or afternoon, will look at the<br />
theory and practice of taking<br />
effective and concise minutes.<br />
Contact: Agnes Robb 01698<br />
377790 or Sue Devine<br />
01698 377807.<br />
NOVEMBER<br />
q Facilitation Skills<br />
<strong>The</strong> one-day course (9.30am-<br />
4.30pm) is for anyone who<br />
facilitates groups and who<br />
needs to understand what<br />
facilitation is and what<br />
facilitators need to do to bring<br />
clarity to group tasks. Contact:<br />
Agnes Robb 01698 377790.<br />
q Management of<br />
Sickness Absence<br />
A training programme is<br />
currently being produced.<br />
Dates and times will be<br />
advertised on FirstPort.<br />
Contact: Elaine McGuinness<br />
01698 366763.<br />
q Recruitment and<br />
Selection Skills Programme<br />
A one-day course (9.30am-<br />
4.30pm) for supervisors, team<br />
leaders and managers working<br />
at Level 3 of the KSF G6 People<br />
Management Dimension.<br />
Various dates from <strong>September</strong><br />
to December <strong>2009</strong>. Contact:<br />
Elaine Logan 01236 713281.<br />
MEDICAL EDUCATION<br />
Contact: Tracey Murtagh 01698<br />
366521 or tracey.murtagh@<br />
lanarkshire.scot.nhs.uk<br />
OCTOBER<br />
q Senior Doctors:<br />
Microsoft Project<br />
2 Oct (full day), ITEC<br />
Integrations, Blantyre.<br />
q Basic Life Support<br />
21 Oct (2hrs in morning), Resus<br />
Training Room, Corporate<br />
Services Building, Monklands.<br />
q Assertiveness<br />
30 Oct, John Seymour Assoc,<br />
Ronald Miller Education<br />
Centre, Wishaw General.<br />
q Trainees FY2 Clinical<br />
Skills Training Week<br />
Week commencing 5 Oct.<br />
Training co-ordinator will<br />
contact trainees direct.<br />
q FY2 Generic Teaching<br />
Programme – Tutorial 1<br />
Dates TBC. Training<br />
co-ordinator will contact<br />
trainees direct.<br />
NOVEMBER<br />
q Senior Doctors:<br />
Equality & Diversity<br />
12 Nov (half day in morning).<br />
Training Room, Law House.<br />
<strong>The</strong> Cumulative Index of<br />
Nursing and Allied Health<br />
database has moved from<br />
OVID to EBSCO suppliers on<br />
the e-library. Each library is<br />
able to offer all staff affected<br />
by this change a one-hour<br />
refresher course on using this<br />
database. Contact your local<br />
librarian for booking.<br />
Library staff are happy to<br />
give group and one-to-one<br />
guidance on literature<br />
searching, using the e-library<br />
and reference works.<br />
Contacts: Amanda Minns<br />
(Hairmyres) 01355 585488/7<br />
Lisa McLaren (Wishaw<br />
General) 01698 366316<br />
Paul Herbert (Monklands)<br />
01236 712005<br />
Carol Hallesy (Law House)<br />
01698 377600/01<br />
Grant Donaghy (<strong>NHS</strong><br />
<strong>Lanarkshire</strong> HQ) 01698 281313.<br />
q Trainees: FY2 Clinical<br />
Skills Training Week<br />
16 Nov. Training co-ordinator<br />
will contact trainees direct.<br />
q FY2 Generic Teaching<br />
Programme – Tutorial 1<br />
Dates TBC. Training co-ordinator<br />
will contact trainees direct.<br />
HEALTH PROMOTION<br />
Contact: Ann Moss 01698<br />
245268 or ann.moss@<br />
lanarkshire.scot.nhs.uk<br />
OCTOBER<br />
q Smoking Cessation<br />
29 Oct, 9.30am-4.30pm,<br />
Law House.<br />
NOVEMBER<br />
q Smoking Cessation<br />
26 Nov, 9.30am-4.30pm,<br />
Law House.<br />
OCTOBER<br />
q Introduction to<br />
the e-library<br />
7 Oct, 2pm-4pm, Monklands.<br />
Contact: Paul Herbert.<br />
q Introduction to<br />
the e-library<br />
16 Oct, 9am-12pm, Wishaw<br />
General. Contact:<br />
Lisa McLaren.<br />
q Searching CINAHL<br />
13 Oct, 10am-noon,<br />
Monklands. Contact:<br />
Paul Herbert.<br />
q Searching CINAHL<br />
14 Oct, 3pm-5pm, Wishaw<br />
General. Contact:<br />
Lisa McLaren.<br />
q Using RefWorks<br />
22 Oct, 2pm-4pm, Monklands.<br />
Contact: Paul Herbert.<br />
q Using RefWorks<br />
6 Oct, 9am-11am, Wishaw<br />
General. Contact: Lisa McLaren.<br />
HEALTH & SAFETY<br />
Contact: Sandra Sweeney 01236<br />
707721 or sandra.sweeney@<br />
lanarkshire.scot.nhs.uk<br />
OCTOBER<br />
q Control Book<br />
9 Oct, 9.30am-4.30pm, Main<br />
Training Room, Corporate<br />
Services, Monklands.<br />
q DSE Assessor<br />
14 Oct, 1.30pm-4.30pm,<br />
Training Room 1, Law House.<br />
q IOSH<br />
All four days: 1, 8, 15 & 22 Oct,<br />
9.30am-4.30pm, Training Room<br />
1, Law House.<br />
NOVEMBER<br />
q IOSH<br />
Four days: 4, 11, 18 & 25 Nov,<br />
9.30am-4.30pm, Training<br />
Room 1, Law House.<br />
LIBRARIES<br />
q Searching Medicine<br />
29 <strong>October</strong>, 3pm-5pm,<br />
Wishaw General. Contact:<br />
Lisa McLaren.<br />
NOVEMBER<br />
q Using RefWorks<br />
4 Nov, 10am-noon,<br />
Monklands. Contact:<br />
Paul Herbert.<br />
q Using RefWorks<br />
6 Nov, 11am-1pm, Wishaw<br />
General. Contact: Lisa<br />
McLaren.<br />
q Searching CINAHL<br />
10 Nov, 2pm-4pm, Monklands.<br />
Contact: Paul Herbert.<br />
q Searching CINAHL<br />
12 Nov, 9am-11am, Wishaw<br />
General.<br />
Contact: Lisa<br />
McLaren.<br />
PRACTICE DEVELOPMENT<br />
Contacts: Rita Cloughley 01698<br />
366581, Morag Downie<br />
01698 366575.<br />
OCTOBER<br />
q IV Drugs<br />
Various dates. Contact:<br />
Rita Cloughley.<br />
q Calculations Support<br />
Various dates. Contact:<br />
Rita Cloughley.<br />
q Calculations Exam Only<br />
Various dates. Contact:<br />
Rita Cloughley.<br />
q Anaphylaxis<br />
13 Oct, 10am-noon. Lecture<br />
<strong>The</strong>atre, Monklands. Contact:<br />
Morag Downie.<br />
q Paeds ILS<br />
15 Oct, 9am-4pm, Wishaw<br />
General. Contact:<br />
Morag Downie.<br />
q Introduction to<br />
the e-library<br />
18 Nov, 9am-noon, Wishaw<br />
General. Contact:<br />
Lisa McLaren.<br />
q Introduction to<br />
the e-library<br />
19 Nov, 10am-noon,<br />
Monklands. Contact:<br />
Paul Herbert.<br />
q Searching Medicine<br />
20 Nov, 3pm-5pm, Wishaw<br />
General. Contact:<br />
Lisa McLaren.<br />
q Using the Cochrane<br />
Library<br />
6 Nov, 9am-11am, Wishaw<br />
General. Contact:<br />
Lisa McLaren.<br />
q Paeds BLS<br />
28 Oct, 2pm-4pm, Wishaw<br />
General. Contact: Morag<br />
Downie.<br />
NOVEMBER<br />
q IV Drugs<br />
Various dates. Contact:<br />
Rita Cloughley.<br />
q Calculations Support<br />
Various dates. Contact:<br />
Rita Cloughley.<br />
q Calculations Exam Only<br />
Various dates. Contact:<br />
Rita Cloughley.<br />
q Paeds BLS<br />
2 Nov, 2pm-4pm, Wishaw<br />
General. Contact:<br />
Morag Downie.<br />
q Anaphylaxis<br />
24 Nov, 10am-noon, Lecture<br />
<strong>The</strong>atre, Wishaw General.<br />
Contact: Morag Downie.
20<br />
the<strong>Pulse</strong> ACHIEVEMENTS SEPTEMBER/OCTOBER <strong>2009</strong><br />
THEY’RE A GLASS ACT<br />
Monklands<br />
theatre<br />
group has<br />
a vital<br />
message to<br />
get across<br />
TALENTED mental health nurses<br />
at Monklands have written and<br />
produced a fascinating play which<br />
will feature during the Mental<br />
Health Arts Festival in <strong>October</strong>.<br />
As if that was not enough, the <strong>NHS</strong><br />
<strong>Lanarkshire</strong> colleagues will also act<br />
in the play, Alice Through the Shot<br />
Glass, along with local drama<br />
students and graduates recruited for<br />
their theatre group.<br />
Writer and secretary of the Spiked<br />
<strong>The</strong>atre Group Gerry Hessan<br />
explained more about the play –<br />
which is a modern adaptation of<br />
Lewis Carroll’s classic Alice’s<br />
Adventures in Wonderland.<br />
<strong>The</strong> mental health staff nurse said:<br />
“It stays faithful to the original story<br />
but with an underlying<br />
drug and personal safety theme.<br />
“<strong>The</strong> story is simple: a trusting girl<br />
is slipped an unknown substance<br />
and falls into a coma.<br />
“What happens during the coma,<br />
depends on one’s life, lifestyle and<br />
recent experiences.<br />
“<strong>The</strong> last thing that the girl sees<br />
before going into the coma is a<br />
Batman strippogram.<br />
“<strong>The</strong> traditional characters take on<br />
CURTAIN UP: top, from left, Sean Curran, Garry Curran, Gerry Hessan,<br />
Martin Hannigan, Graham Kane and Patrick Stratford. Bottom row, from<br />
left, June Copeland, Carine Lamb, Karen Collins, Stacey Bradley and<br />
Nichola McKeown. Due to work commitments Margaret Bradley, Darren<br />
Bradley, Philip Spencer and Katie Currie are not in the photograph<br />
a bat-twist with the Cheshire cat<br />
becoming catwoman and all of the<br />
well known Batman characters,<br />
including the Riddler, the Joker, the<br />
Queen of Diamonds and the<br />
Mad Hatter and Two-face making<br />
an appearance.<br />
“<strong>The</strong>re’s a shock ending but you’ll<br />
have to come and see the play to find<br />
out what happens to Alice and<br />
her companions.”<br />
<strong>The</strong> Spiked <strong>The</strong>atre group has<br />
been formed especially for the<br />
Mental Health Arts Festival and<br />
consists of local health care<br />
professionals and local actors.<br />
Gerry and the group are hoping<br />
to put on a dramatic performance<br />
Anaesthetist shows what can be done with dedication...<br />
each year with a mental health<br />
issue portrayed.<br />
<strong>The</strong> play will be performed on<br />
20 and 21 <strong>October</strong> in the At Home<br />
Centre, Airdrie.<br />
For further details, email Gerry at<br />
locutus@borgcollective.plus.com<br />
<strong>The</strong> Scottish Mental Health<br />
Arts and Film Festival, led by<br />
<strong>The</strong> Mental Health Foundation and<br />
partners, runs from 1-22 <strong>October</strong>.<br />
Details of the festival can be found<br />
at www.mhfestival.com and<br />
www.lanarkshirementalhealth.org.uk<br />
WATER RELIEF: Bill completing<br />
the Edinburgh Marathon last May<br />
‘Seniors’ can follow<br />
Bill’s fast footsteps<br />
A HAIRMYRES anaesthetist is<br />
proving that life really can<br />
begin at 50.<br />
Consultant anaesthetist Bill<br />
McCulloch, 56, only donned<br />
his running shoes three years<br />
ago, but has already completed<br />
a marathon in under five hours.<br />
Now Bill is encouraging<br />
other <strong>NHS</strong> <strong>Lanarkshire</strong><br />
“seniors” to follow his lead.<br />
He said: “I took up running<br />
for health reasons as I was<br />
pretty horrified by my own and<br />
the general health level of<br />
men my age.<br />
“I then decided to run my<br />
first 10k in 2007, and then a<br />
half marathon in 2008 and I<br />
completed my first marathon in<br />
Edinburgh at the end of May<br />
this year.”<br />
Bill finished in four hours 51<br />
minutes, not bad for someone<br />
running in a blazing hot day,<br />
the last seven miles of which<br />
were completed without water<br />
after some Edinburgh scallies<br />
sabotaged water stations along<br />
the final part of the course.<br />
He continued: “Running has<br />
given me a new lease of life,<br />
and nothing would please me<br />
more than finding out other<br />
middle-aged men had followed<br />
my example and dusted down<br />
their training shoes.”<br />
Bill is now planning to run<br />
another marathon, although he<br />
was forced to pull out of<br />
the monstrous Loch Ness<br />
marathon in <strong>October</strong>, due<br />
to injury.<br />
He said: “I wanted to run the<br />
Loch Ness Marathon on behalf<br />
of Macmillan Cancer Support<br />
and hoped to raise £1000.<br />
“It’s a shame I can’t now but<br />
I do intend to run another<br />
and would really appreciate<br />
any sponsorship.”<br />
Find out about Bill’s planned<br />
run in future editions of<br />
<strong>The</strong> <strong>Pulse</strong>.<br />
High way to<br />
get in shape<br />
A HILLWALKING group is<br />
looking to encourage <strong>NHS</strong><br />
<strong>Lanarkshire</strong> colleagues to get<br />
in shape in time for Christmas.<br />
<strong>The</strong> Strathclyde Hillwalking<br />
and Activity Group is a<br />
<strong>Lanarkshire</strong>-based group that<br />
promotes the health,<br />
environmental and social<br />
benefits of hillwalking and<br />
other outdoor pursuits.<br />
<strong>The</strong> group has a selection<br />
of walks running up to<br />
Christmas – with distances<br />
from seven to 11 miles.<br />
For more details, visit<br />
the group’s website at<br />
www.strathclydehillwalking<br />
group.co.uk or call 01698 833383.