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F OCUS - American Foreign Service Association

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L E T T E R S<br />

<br />

strong mission integration with the future<br />

APP.<br />

However, VPPs are also important<br />

in many cases where <strong>American</strong> Presence<br />

Posts are not currently in the<br />

cards, due to security concerns (Gaza,<br />

Somalia) or resource constraints.<br />

(There are obviously many important<br />

locales around the world where funding<br />

limits will prevent the establishment<br />

of physical U.S. diplomatic<br />

facilities any time soon.)<br />

The Information Resource Management<br />

Bureau’s Office of eDiplomacy<br />

helps provide the department<br />

with the knowledge practices and<br />

technology tools needed for successful<br />

<strong>American</strong> diplomacy, and supports<br />

posts that establish and operate VPPs.<br />

We are proud of the progress and<br />

diplomatic productivity posts have<br />

achieved through their use of VPPs.<br />

eDiplomacy stands ready to assist any<br />

mission interested in exploring the<br />

use of VPPs to empower <strong>American</strong><br />

diplomatic outreach and engagement<br />

in the information age.<br />

Dan Sheerin<br />

Acting Director<br />

Office of eDiplomacy<br />

Department of State<br />

Washington, D.C.<br />

IRM Should Hire<br />

the Best and Brightest<br />

It is refreshing to see President<br />

Barack Obama choose Cabinet members<br />

with impressive educational credentials<br />

and work experience. He<br />

showed confidence in his own intellectual<br />

powers by nominating the best<br />

and the brightest for the benefit of the<br />

nation.<br />

My question is why we in Information<br />

Resource Management don’t do<br />

the same in our workplace? Why do<br />

we push people without proper qualifications<br />

into management positions<br />

based on time rather than merit? I<br />

have been in the government since<br />

1999, and can attest that mediocrity<br />

within the rank and file is the rule, not<br />

the exception.<br />

I work in a technical field that is<br />

very competitive. If you do not keep<br />

up with changes by taking computer<br />

classes and reading technical manuals,<br />

you become a dinosaur. The<br />

wrong management decision will<br />

have repercussions for decades to<br />

come, including wasting taxpayer<br />

money.<br />

I remember sitting in a room with<br />

Microsoft sales personnel and IRM<br />

senior managers. The State reps did<br />

not know enough about the subject to<br />

ask a single question; they just took<br />

the vendor presentation at face value.<br />

The technical field, even more<br />

than most others, requires education<br />

and expertise. If you want to deal effectively<br />

with someone selling you a<br />

product, it is wise to know something<br />

about that product. The IRM rank<br />

and file who become managers do not<br />

have the experience or the educational<br />

background to run a modern<br />

system.<br />

We need leaders for IRM who are<br />

not afraid of education or experience,<br />

and can inspire their employees. Otherwise,<br />

we will slide backward and be<br />

increasingly at the mercy of contractors<br />

and vendors.<br />

Aram Wilson<br />

Retired IMO<br />

Miami, Fla. ■<br />

A P R I L 2 0 0 9 / F O R E I G N S E R V I C E J O U R N A L 9

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