F OCUS - American Foreign Service Association
F OCUS - American Foreign Service Association
F OCUS - American Foreign Service Association
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L E T T E R S<br />
<br />
strong mission integration with the future<br />
APP.<br />
However, VPPs are also important<br />
in many cases where <strong>American</strong> Presence<br />
Posts are not currently in the<br />
cards, due to security concerns (Gaza,<br />
Somalia) or resource constraints.<br />
(There are obviously many important<br />
locales around the world where funding<br />
limits will prevent the establishment<br />
of physical U.S. diplomatic<br />
facilities any time soon.)<br />
The Information Resource Management<br />
Bureau’s Office of eDiplomacy<br />
helps provide the department<br />
with the knowledge practices and<br />
technology tools needed for successful<br />
<strong>American</strong> diplomacy, and supports<br />
posts that establish and operate VPPs.<br />
We are proud of the progress and<br />
diplomatic productivity posts have<br />
achieved through their use of VPPs.<br />
eDiplomacy stands ready to assist any<br />
mission interested in exploring the<br />
use of VPPs to empower <strong>American</strong><br />
diplomatic outreach and engagement<br />
in the information age.<br />
Dan Sheerin<br />
Acting Director<br />
Office of eDiplomacy<br />
Department of State<br />
Washington, D.C.<br />
IRM Should Hire<br />
the Best and Brightest<br />
It is refreshing to see President<br />
Barack Obama choose Cabinet members<br />
with impressive educational credentials<br />
and work experience. He<br />
showed confidence in his own intellectual<br />
powers by nominating the best<br />
and the brightest for the benefit of the<br />
nation.<br />
My question is why we in Information<br />
Resource Management don’t do<br />
the same in our workplace? Why do<br />
we push people without proper qualifications<br />
into management positions<br />
based on time rather than merit? I<br />
have been in the government since<br />
1999, and can attest that mediocrity<br />
within the rank and file is the rule, not<br />
the exception.<br />
I work in a technical field that is<br />
very competitive. If you do not keep<br />
up with changes by taking computer<br />
classes and reading technical manuals,<br />
you become a dinosaur. The<br />
wrong management decision will<br />
have repercussions for decades to<br />
come, including wasting taxpayer<br />
money.<br />
I remember sitting in a room with<br />
Microsoft sales personnel and IRM<br />
senior managers. The State reps did<br />
not know enough about the subject to<br />
ask a single question; they just took<br />
the vendor presentation at face value.<br />
The technical field, even more<br />
than most others, requires education<br />
and expertise. If you want to deal effectively<br />
with someone selling you a<br />
product, it is wise to know something<br />
about that product. The IRM rank<br />
and file who become managers do not<br />
have the experience or the educational<br />
background to run a modern<br />
system.<br />
We need leaders for IRM who are<br />
not afraid of education or experience,<br />
and can inspire their employees. Otherwise,<br />
we will slide backward and be<br />
increasingly at the mercy of contractors<br />
and vendors.<br />
Aram Wilson<br />
Retired IMO<br />
Miami, Fla. ■<br />
A P R I L 2 0 0 9 / F O R E I G N S E R V I C E J O U R N A L 9